Bissell 20B4, 9500 User Manual

USER'S GUIDE

20B4 & 9500 SERIES

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Safety Instructions

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Product View

Assembly

Operations

Maintenance and Care

Troubleshooting

Replacement Parts

Accessories

Warranty

Consumer Services

Thanks for buying a BISSELL PROheat 2x

CleanShot®

We’re glad you purchased a BISSELL ProHeat 2X CleanShot heated formula deep cleaner. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system.

Your BISSELL ProHeat 2X CleanShot is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you’ll receive fast, considerate assistance.

My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your ProHeat 2X.

Thanks again, from all of us at BISSELL.

Mark J. Bissell Chairman, President & CEO

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IMPORTANT SAFETY INSTRUCTIONS

When using an electrical should be observed, including the following:

READ ALL INSTRUCTIONS BEFORE USING YOUR PROHEAT 2X

appliance, basic precautions

CLEANSHOT®.

■

Close attention is necessary when used by or near children.

SAVE THESE INSTRUCTIONS.

WARNING:

To reduce the risk of fire, electric shock, or injury:

■

Do not immerse.

■

Use only on surfaces moistened by cleaning process.

■

Always connect to a properly grounded outlet.

■

See Grounding Instructions.

■

Unplug from outlet when not in use and before conducting

maintenance or troubleshooting.

■

Do not leave machine when it is plugged in.

■

Do not service machine when it is plugged in.

■

Do not use with damaged cord or plug.

■

If appliance is not working as it should, has been dropped,

damaged, left outdoors, or dropped into water, have it repaired at an authorized Service Center.

■

Use indoors only.

■

Do not pull or carry by cord, use cord as a handle, close door on

cord, pull cord around sharp corners or edges, run appliance over cord, or expose cord to heated surfaces.

■

Unplug by grasping the plug, not the cord.

■

Do not handle plug or appliance with wet hands.

■

Do not put any object into appliance openings, use with blocked opening, or

restrict air flow.

■

Do not expose hair, loose clothing, fingers or body parts to

openings or moving parts.

■

Do not pick up hot or burning objects.

■

Do not pick up flammable or combustible materials (lighter fluid, gaso-

line, kerosene, etc.) or use in the presence of explosive liquids or vapor.

■

Do not use appliance in an enclosed space filled with vapors

given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors.

■

Do not pick up toxic material (chlorine bleach, ammonia, drain

cleaner, gasoline, etc.).

■

Do not modify the 3-prong grounded plug.

■

Do not allow to be used as a toy.

■

Do not use for any purpose other than described in this User’s Guide.

■

Do not unplug by pulling on the cord.

■

Use only manufacturer’s recommended attachments.

■

Use only cleaning products formulated by BISSELL for use in this

appliance to prevent internal component damage. See the cleaning fluid section of this guide.

■

Keep openings free of dust, lint, hair, etc.

■

Do not point attachment nozzle at people or animals

■

Keep appliance on a level surface.

■

Turn off all controls before unplugging.

■

Unplug before attaching the TurboBrush®.

■

Be extra careful when cleaning stairs.

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THIS MODEL IS FOR HOUSEHOLD USE ONLY.

GROUNDING INSTRUCTIONS

This appliance must be connected to a grounded wiring system. If it should malfunction or break down, grounding provides a safe path of least resistance for electrical current, reducing the risk of electrical shock. The cord for this appliance has an equipment-grounding conductor and a grounding plug. It must only be plugged into an outlet that is properly installed and grounded in accordance with all local codes and ordinances.

Grounded

Outlets

Grounding Pin

WARNING:

Improper connection of the equipmentgrounding conductor can result in a risk of electrical shock. Check with a qualified electrician or service person if you aren’t sure if the outlet is properly grounded. DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper outlet installed by a qualified electrician. This appliance is designed for use on a nominal 120-volt circuit, and has a grounding attachment plug that looks like the plug in the drawing above. Make certain that the appliance is connected to an outlet having the same configuration as the plug. No plug adapter should be used with this appliance.

Product view

CleanShot Trigger

Spray Trigger

Power Switch

Extra Long Power Cord

Heat Indicator Light

Tank Carry Handle

ReadyTools™ Dial

Custom Clean

Heater Switch

Flex Hose

Upper Handle

Easy Carry Handle

Dial

2-in-1 Water Tank

CleanShot

Lower Base

Dry Aire

select models only

Easy To Remove

Edge Sweep Brushes

Nozzle

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™

Product view

Spray Trigger

Upper Hose Rack

Hose secure Latch

Crevice Tool Holder

Lower Hose Rack

WARNING:

To reduce the risk of fire and electric shock due to

Detent Pedal

Formula Tank

Cleaning fluid

Keep plenty of genuine BISSELL 2X formula on hand so you can clean and protect whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and will void the warranty.

internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner. Non-BISSELL

cleaning solutions may harm the machine and void the warranty.

BISSELL 2X Fiber Cleansing Formula with Scotchgard™ Protection

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BISSELL 2X Allergen Cleansing Formula

BISSELL 2X Pet Stain and Odor Removal Formula with Scotchgard™ Protection

BISSELL 2X Natural Orange Formula

BISSELL 2X Lavender Essence Formula

BISSELL 2X Professional Deep Cleaning Formula with Scotchgard™ Protection

BISSELL 2X Hard Floor Solutions Formula

BISSELL Tough Stain PreCleaner

Assembly

Your ProHeat 2X CleanShot comes in three, easy to assemble components:

Upper Handle Lower Handle Tool Caddy

The only thing you will need to assemble your cleaner is a Phillips head screwdriver.

1. Slide upper handle onto lower handle.

2. Screw 3 screws into the marked holes.

3. Place upper hose rack onto back of

upper handle, and secure with screw.

4. Place lower hose rack onto back of

upper handle by pushing in and sliding down until it snaps into place.

5. Snap tools into the tool caddy.

6. Wrap power cord and flex hose.

7. Keep flex hose snugly in place by using

the hose secure latch.

ProHeat 2X assembly is now

complete.

Operations

Hose Secure Latch

Special features

Your BISSELL ProHeat 2X CleanShot deep cleaner is a home cleaning system that uses the power of heat, brushes and cleaning formula to get the deep down dirt for a maximum clean. Not only does it come with a lot of unique features, it has been designed with you, the customer, in mind.

Built-in-heater feature

BISSELL ProHeat 2X models all feature a patented built-in heater which will heat the hot tap water you put in up to 25 degrees hotter to safely optimize cleaning effectiveness. The heater will never allow the temperature to exceed 190 degrees. The heater switch on the front of the machine controls the heater so you have the option to turn off the heat if you are cleaning delicate wool

or oriental rugs.

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Operations

Custom Clean

The Custom Clean feature automatically mixes hot tap water with the BISSELL formula. Simply choose one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse) and the ProHeat 2X CleanShot will adjust the right amount of cleaning solution to mix with the heated water to fit your cleaning need.

CleanShot®

The CleanShot feature gives you the ability to tackle tough stains with the push of a button. Cleaning solution is sprayed in a concentrated stream, penetrating the stain and allowing for better cleaning focus. Simply spray and suction and the stain is gone! CleanShot is especially effective for spots and stains that would otherwise take a lot of deep cleaning cycles to remove. It allows the cleaning formula and machine to do the work for you.

Dry Aire™ (select models only)

The Dry Aire system spreads hot air across the carpet to aid in drying. The feature runs while your machine is powered.

Flow indicator (select models only)

The flow indicator is located on the rear cover of your unit. When the unit runs out of water or solution the flow indicator will instantly let you know

(located on upper handle)

Flow Indicator

CleanShot

2-in-1 water tank

Our 2-in-1 water tank full capacity system is designed with a heavy duty bladder inside for clean water. As you clean, the clean water in the bladder will empty and mix with the cleaning formula. Dirty water pulled out of your carpets will collect around the outside of the bladder so that clean and dirty water are always kept separate. This allows the user to only carry one tank to and from the sink for emptying and filling.

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Dry Aire™

Operations

ReadyTools™ dial

This provides either floor cleaning or above floor cleaning with the turn of a knob. Choose "TOOLS" setting for stairs, upholstery and hard to reach areas and "FLOOR CLEANING" for carpets area rugs and bare floors.

Scotchgard™ Protector

Carpet protection applied at the mill typically wears down over time from heavy foot traffic and everyday cleaning, including deep cleaning. To help restore this important protection, only BISSELL offers deep cleaning formulas with Scotchgard protector. This offers extra protection against dirt and tough stains to keep your carpets looking good longer.

To maintain your Scotchgard 5-year limited stain warranty, you no longer are required to hire a professional. By using your BISSELL ProHeat 2X machine with BISSELL 2X formulas containing Scotchgard protector every 12 months, your carpet warranty from 3M remains in effect. No other home deep cleaning system can do this for you. Refer to the Scotchgard protector warranty for details.

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Operations

B R U SH

S U C TIO

START

HERE

——— 4'———

——— ———

Before you clean

1. Move furniture to another area if

cleaning an entire room (optional).

2. Vacuum area with a dry vacuum

cleaner thoroughly before deep cleaning.

3. Plan your cleaning route to leave an exit

path. It is best to begin cleaning in the corner farthest from your exit.

4. Pretreating (optional)

Pretreating is recommended to improve cleaning effectiveness for heavily soiled carpet in high traffic areas such as entryways and hallways.

Option A: BISSELL Tough Stain PreTreat

A. Spray the BISSELL Tough Stain

Pre-treat formula onto heavy traffic areas, soiled areas, or stains.

B. Allow to penetrate for at least 3 minutes. C. Clean as normal, using the BISSELL

ProHeat 2X machine on the high traffic setting, following the instructions below.

Option B: CleanShot

Follow instructions on page 12.

ATTENTION:

Some Berber carpets have a tendency to fuzz with wear. Repeated strokes in the same area with an ordinary vacuum or deep cleaner may aggravate this condition. Please see Stain Removal instructions on page 14.

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Operations

Carpet cleaning

1. Fill the 2-in-1 Water Tank. Remove the tank

from the base of the machine by lifting up the tank carry handle. Carry like a bucket to the sink.

1a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch located on the back of the tank.

1b. Remove the top of the tank by lifting up

on the handle.

Note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the tank back together.

1c. Fill the heavy duty bladder with clean

hot tap water.

*Do not boil or microwave water as it can destroy the bladder.

1d. Leaving the filled bottom of the tank on

a flat surface, only maneuver the top of the tank. To attach the top part of the tank to the bottom, carefully hook the lip on the top tank into the groove on the bottom tank.

1e. Fasten tanks together by securing the

latch in the back.

Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank.

1b.

1d.

1a.

1c.

1e.

2. Remove formula tank from back of

machine.

3. Fill the formula tank by first unscrewing

the cap and insert. Always use genuine BISSELL 2X formulas to maximize clean-

4. 5.

ing and for the safety of your machine. Fill with water to WATER line and then fill up to FORMULA line with BISSELL 2X Concentrated formula. Replace formula tank.

4. Set Custom Clean Dial. Simply choose

one of the 4 settings (heavy traffic, normal clean, light clean, or water rinse).

5. Set ReadyTools Dial to the floor cleaning

setting.

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Operations

Carpet cleaning continued

6. Plug into a proper outlet and turn the power

and heater switches to the ON ( I ) position. Allow 1 minute for the built-in heater to warm-up before cleaning. The ProHeat 2X will be fully warmed and will provide optimal performance after a minute of continuous heated cleaning.

7. Cleaning Strokes. While pressing the trig-

ger, make one slow forward wet pass and another one back. Caution: Do not overwet. Take care not to run over loose objects or edges of area rugs. Stalling brush may result in premature belt failure.

Note: Your machine is equipped with a circuit breaker that will automatically shut off the brush if a large or loose object is caught in the brush roll. If that happens, be sure to unplug your machine, remove the foreign object, and then plug the machine back in to reset the circuit breaker.

Release the trigger and make one slow forward and backward pass over the same area to remove any residual dirty water and aid in drying. Repeat cleaning passes until solution being pulled up appears clean. Continue passes without pressing the trigger until you can’t see any more water being pulled up.

8. Remove the tank from the base of the

machine by lifting up on the tank carry handle. Carry like a bucket to a utility sink or outside where you will dispose of the dirty water.

8a. Unlatch the top of the tank from the

bottom by lifting up on the tank latch located on the back of the tank.

8b. Remove the top of the tank by lifting up on

the handle.

Note how the lip on the top tank separates from the groove in the bottom tank. This placement is important when putting the tank back together.

Power Switch

Heater Switch

WARNING:

To reduce the risk of due to internal component damage, use only BISSELL cleaning fluids intended for use with the deep cleaner.

Keep plenty of genuine BISSELL 2X formula on hand so you can clean whenever it fits your schedule. Always use genuine BISSELL deep cleaning formulas. Non-BISSELL cleaning solutions may harm the machine and void the warranty.

8b.

8a.

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Operations

Carpet cleaning continued

8c. Lift the bottom portion of the tank; pour out

dirty water in the sink through the triangular shaped opening in the corner of the tank.

Note: You may notice hair & debris deposits on the carpet or in the tank that were loosened by the cleaning action. This debris should be picked up and thrown away.

8d. Fill the heavy duty bladder with clean

hot tap water, following instructions 1c through 1e on page 10.

Note: Remember to secure the tank latch in the back and test to make sure it is secure before picking up the tank. Always check the level of cleaning formula in the formula tank at the same time, and refill as needed.

9. Water rinse (optional). Rinsing is an option-

al step that can be done during the cleaning process or after the carpeted area has been completed. Switch to the water rinse setting, on the Custom Clean dial and follow the same path as you did for cleaning. Take care to do a forward (wet) stroke by depressing the trigger, and a backward (wet) stroke, followed by a forward and backward (dry) stroke, releasing the trigger. Continue this until the water you see coming up the nozzle is clear. (see page 17.)

8c.

8d.

10. CleanShot. CleanShot is an optional fea-

ture that can be used to fight tough stains. It can be used as either a tough stain pre-treat or can be used during the deep cleaning

10B.

process itself. To use CleanShot either as a pre-treat or during deep cleaning, follow the instructions below.

Clean Shot

A. Set Custom Clean for the desired

setting.

B. Press the CleanShot button and

aim the focused stream onto the stain. Allow the formula to soak in for 30 seconds.

C. Run the machine over the stain to

extract. Repeat as needed until the stain is gone.

D. Rinse if desired.

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Operations

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Cleaning with attachments

Your ProHeat 2X machine comes equipped with a hose and at least one attachment for cleaning stairs, upholstery, and more.

1. Important! If using to clean uphol-

stery, check upholstery tags.

A. Check manufacturer’s tag before clean-

ing. “W” or “WS” on the tag means you can use your ProHeat 2X. If the tag is coded with an “X” or an “S” (with a diagonal stripe through it), or says “Dry Clean Only”, do not proceed with any deep cleaning machine. Do not use on velvet or silk. If manufacturer’s tag is missing or not coded, check with your furniture dealer.

B. Check for colorfastness in an incon-

spicuous place.

C. If possible, check upholstery stuffing.

Colored stuffing may bleed through fabric when wet.

D. Plan activities to allow upholstery

time to dry.

E. Vacuum thoroughly to pick up loose

debris and pet hair. Use a vacuum with a brush attachment and a crevice tool to clean in fabric folds.

2. Follow the instructions on page 10 for filling

the 2-in-1 water tank and the formula tank.

3. Set ReadyTools dial to the "TOOLS"

setting. This will allow spray and suction from the hose.

4. Set custom clean dial for heavy traffic,

normal clean, light clean, or water rinse as desired.

5. Attach the cleaning tool to the end of the hose.

6. Plug in and turn on the power switch and

heater (if desired).

7. Clean by pressing the trigger to spray

solution onto the area to be cleaned. Slowly move the tool back and forth over the soiled surface. Release the trigger to suction soiled water. Continue to clean in the area, working in small sections, until no more dirt can be removed. Rinse (optional) and suction as needed.

Caution: Do no overwet.

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Manufacturer’s tag

WARNING: To reduce the

risk of injury, be extra careful when cleaning stairs. Make sure machine is secure and level.

Operations

Cleaning with attachments continued

8. Remove and rinse tools in clean, running

water. Dry and replace in the tool caddy.

9. It is recommended that you suction clean

water from a bowl to rinse out the hose.

10. Before replacing lift end of hose and

stretch out to ensure all water is cleared from hose.

11. Coil flex hose around the tool caddy.

12. Empty 2-in-1 water tank and rinse out,

following the instructions on page 12.

13. Return ReadyTools dial to floor setting.

Deep reach tool attachment

(Select models only) Do Not Delay! Attending to an acci-

dent soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent.

1. Follow the instructions on page 10 for filling

the 2-in-1 water tank and the formula tank.

2. Follow instructions 3-6 on page 13 under

"Cleaning with attachments".

3. Set tool on stain and press the trigger to

spray solution onto the area to be cleaned.

4. Slowly move the tool back and forth

over the soiled surface, keeping the tool in contact with the carpet.

5. Release trigger and move tool slowly

over the soiled area to suction up water and dirt.

6. Continue to clean the area, working in

small sections, until no more dirt can be removed.

7. Remove tool from hose when nished.

Clean under warm water before storing.

10.

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Operations

Stain removal

Do Not Delay! Attending to an accident soon after it occurs ensures the most optimal clean. Leaving it for an extended period of time may cause it to set and become permanent.

1. Blot up liquids with an absorbent cloth or

paper towels. White materials are recommended because certain dyes may bleed and make the stain worse.

2. Gently scrape up any semi-solids with a

spoon or spatula. Do not use a knife or other utensil with sharp edges because it could damage the carpet or upholstery.

3. If the area has dried, remove the

remaining semi-solids and residue with a sweeper or vacuum.

4. Be sure to test any spot removal formulas

in an inconspicuous area first. This is important as some dyes and materials could be damaged or discolored by cleaning solvents. If such a change should occur, try a different solution or call a professional.

5. If cleaning on Berber carpeting, gently

run your machine over a hidden area. If no fuzzing occurs, continue cleaning in soiled area.

6. Using the BISSELL Tough Stain PreCleaner,

spray evenly over soiled area. Do not overwet. Wait 3-5 minutes. Gently work the solution by blotting area with a clean, damp, color safe cloth.

7. CleanShot. CleanShot is an optional

feature that can be used to fight tough stains. It can be used as either a tough stain pre-treat or can be used during the deep cleaning process itself (see page 12).

8. Clean using either the FLOOR CLEANING, or TOOLS setting on the

ReadyTools dial.

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Operations

Hard floor cleaning

Your ProHeat 2X model may have come with a hard floor attachment and 2X Hard Floor Solutions Formula. If not, these products are available for purchase by contacting the BISSELL Consumer Services department by phone or at the website. The hard floor tool provides effective cleaning for linoleum, vinyl, and tile floors. Caution: Do not use on unsealed hardwood floors.

1. Vacuum or sweep thoroughly to pick up

any loose debris and pet hair.

2. Move any furniture, if needed.

3. Fill the formula tank to "WATER" line

with water. Fill to "FORMULA" line with BISSELL 2X Hard Floor Solutions.

4. Fill the 2-in-1 water tank with hot tap

water and set aside.

5. Attach the hard floor tool onto the bot-

tom of the machine by hooking it into the nozzle and swinging it down until it clicks into place.

WARNING:

To reduce the risk of fire and electric shock- when cleaning a hard floor, the BISSELL hard floor tool 203-5642 must be used and it must only be used with BISSELL Hard Floor Solutions or BISSELL 2X Hard Floor Solutions cleaning fluid intended for use with this appliance.

WARNING:

To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.

6. Set ReadyTools dial to the "FLOOR

CLEANIING" setting.

7. Set the Custom Clean dial to normal clean.

8. Plug into an outlet and turn the power switch and heater ON ( I ).

9. Slowly move the machine forward and

back over hard floor surface one time while depressing trigger.

Caution: Do not overwet.

10. Repeat the motion without pressing the

trigger using the hard floor tool to squeegee and suction up the dirty water.

11. Allow adequate time for floors to dry.

12. Remove hard floor tool, rinse and dry

before storing.

13. Rinse out the formula tank.

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Maintenance and care

Machine storage

Once your cleaning is complete, make sure the 2-in-1 water tank is emptied, rinsed out, and dried before the next use. The formula tank can remain filled and ready to go.

Note: Store cleaner in a protected, dry area. Since this product uses water, it must not be stored where there is a danger of freezing. Freezing will damage internal components and void the warranty.

Machine care

For best results, a few simple steps can assure your machine is well maintained after your cleaning is complete.

1. Flush your machine of any remaining

residual solution.

A. Fill the 2-in-1 clean water tank with

clean hot tap water.

B. Plug your machine into a proper outlet

and set the Custom Clean dial to the rinse setting. Turn the power on by pressing the power button.

C. Recline the handle and press the spray trig-

ger for 15 seconds while making forward and backward passes on carpet. Release the trigger to suction. Repeat for another 15 seconds. Continue without pressing the trigger until there is no more water being suctioned.

2. Turn power and heater switches OFF (O).

Unplug the machine and wrap the power cord. Empty the 2-in-1 water tank.

3. Rinse out 2-in-1 water tank, with running hot

tap water, taking care to clean underneath the heavy duty bladder, and all around it.

4. The top half of the tank can be rinsed clean

through the nozzle area. Also, pop out the red filter underneath the top half of the tank and rinse out. Replace before putting the top and bottom halves of the tank together.

5. Before you place the cleaned 2-in-1 water

tank back onto the machine, simply unscrew the floor nozzle using a Phillips head screwdriver. This can be rinsed out at the faucet. Then replace back onto the machine by starting from the bottom of the nozzle and hooking the tabs into the holes on the bottom sides of the machine. Secure into place with the screw.

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WARNING:

To reduce the risk of fire, electric shock or injury unplug from outlet before servicing.

Tip:

Let all parts dry completely before storing

3 & 4

Filter

Maintenance and care

Machine care continued

6. The inside of the end caps by the brush

rolls can be wiped out with a clean paper towel, or, if a more thorough cleaning is desired, the end caps can be taken off using a Phillips head screwdriver and rinsed clean. Replace after cleaning.

7. Any loose hair or debris can be pulled from the brush rolls and thrown away. For the most thorough clean before storage, follow directions on pages 18 & 19 for removal and replacement of the brush rolls and belts.

8. To clean attachments that may have been used, remove from hose and rinse under clean, running water. Dry and replace attachment in the tool caddy. Clean the hose by suctioning clean water from the tap. Before replacing, lift end of hose and stretch out to ensure all water is cleared from hose. Refer to page 14.

9. After carpet is dry, vacuum again to remove hair and fuzz.

Small belt removal and replacement

Occasional replacement of one or both belts may become necessary. If that is needed, please follow the instructions below.

1. Turn off the machine, and unplug it from

the outlet.

2. Remove both the 2-in-1 water tank and the formula tank. Set aside.

3. Unscrew the front nozzle and remove it. Set aside.

4. Turn the machine on its side. IMPORTANT: cord side down.

5. Remove the clear end cap by unscrew-

ing the 2 black screws. Take care not to drop the screws into the unit.

6. Remove 1 silver screw.

7. Remove pivot arm by gently lifting up.

8. Remove small brush belt.

9. Replace small brush belt, and reverse

steps above.

WARNING:

To reduce the risk of fire, electric shock, or injury,turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting.

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Maintenance and care

Brush removal and large belt replacement

Brushes can be removed for cleaning or replacement as needed.

1. Follow small belt removal Instructions on

page 18.

2. Remove brush rolls by pulling them off

of the metal rods.

3. Place cleaned or new brush rolls back

onto the rods. Make sure one washer is on each end of the rollers prior to sliding onto the rod. Be sure to let the rod slide through the bushing to insure proper fit.

4. Re-attach the long belt on the bottom to

the cogs of the small roller brushes.

5. Place small belt over back roller and

metal cog.

6. Place pivot arm in place and screw in

place using the silver screw.

7. Re-attach clear end cap by tightening

with the (2) black screws.

8. Return front nozzle to front of unit, by

latching from underneath and then securing with a screw.

If you have any questions or are having

trouble installing or replacing your belt(s) or brushes, please call BISSELL

Consumer Services at 1-800-237-7691.

WARNING:

To reduce the risk of fire, electric shock or injury, unplug from the outlet before servicing.

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Troubleshooting

Built-in heater ready light does not illuminate

Possible causes Remedies

1. The heater switch is not turned ON ( I ) 1. Turn the heater switch ON ( I )

2. The power switch is not turned ON ( I ) 2. Both switches must be ON ( I ) to activate the heater ready light

Reduce Spray or No Spray

Possible causes Remedies

1. Water tank may be empty 1. Fill heavy duty bladder with hot tap water

2. Formula tank may be empty 2. Fill formula tank with BISSELL 2X Formula for cleaning

3. Tank may not be seated completely 3. Turn power OFF (0). Remove and reseat tank

4. Pump may have lost prime. 4. Turn power OFF (0) and then back ON (I). Wait one minute, then depress trigger

DirtLifter® PowerBrush does not turn

Possible causes Remedies

1. The belt is off or broken 1. Turn power OFF ( O ) and unplug unit from outlet. Follow instructions on page 19

2. The unit is in the upright position 2. Brushes only rotate when unit is reclined using the detent pedal

Circuit breaker on machine may have tripped to see if foreign object is caught in brush roll. Remove

object. Plug machine in to reset circuit breaker

Cleaner not picking up solution

Possible causes Remedies

1. ReadyTools dial may be at wrong setting 1. Set ReadyTools dial to either FLOOR CLEANING or TOOLS setting

2. Tank may not be seated properly 2. Pick up both the 2-in-1 water tank and formula tank and reseat them so they fit snugly on the unit

3. Tank may not be assembled properly 3. Check to make sure the "lip" of the nozzle is securely hooked into the groove on bottom of Tank (see page 10)

4. Solution or 2-in-1 water tank is empty 4. Check fluid levels in heavy duty bladder and formula tank.

5. 2-in-1 water tank has picked up maximum dirty water 5. Empty 2-in-1 water tank. Refill heavy duty bladder with and red float door has closed. clean hot tap water and replace.

6. Red float "door" in the tank may have closed as a result of bumping 6. Turn the machine OFF ( O ), allowing red float door to release an object or moving machine back and forth too quickly into the open position. Turn unit back ON ( I ) to continue cleaning. Be sure your forward and backward strokes are done at a slower pace.

3. Turn the machine OFF ( O ) and unplug from outlet. Check

Other maintenance or service not included in the manual should be

performed by an authorized service representative.

Thank you for selecting a BISSELL product.

Please do not return this product to the store.

For any questions or concerns, BISSELL is happy to be of

service. Contact us directly at 1-800-237-7691.

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Replacement parts - BISSELL ProHeat 2X

Below please find a list of common replacement parts. While not all of these parts may have come with your specific machine, all are available to you for purchase, if desired.

Item Part No. Part Name

1 203-6611 Grey Tank Assembly (complete) 2 203-6660 Grey Tank Lid 3 203-6618 Grey Tank Bottom 4 203-6675 Cap and Insert for Water Tank 5 203-6676 Formula Tank (includes Cap & Insert for Formula Tank) 6 203-6677 Cap and Insert for Formula Tank 7 203-6678 Front Nozzle (includes gasket) 8 203-6679 Autoload Gasket (fits both Water and Formula Tank) 9 203-6845 Float Door 10 203-6680 Tank Filter (Lint Screen)

11 203-6682 Cord Wrap (Black) 12 203-6685 Clear End Cap w/Edge Brushes (2 pack, includes screws) 13 203-6686 Brush Roll – 6 row (includes 1 brush, axle, 2 swivel arms) 14 203-6688 Small Brush Belt (non-cord side) 15 203-6804 Large Brush Belt (cord side) 16 203-6689 Hose Secure Latch 17 203-6690 Hose Rack Assembly (Top/Bottom Hose Rack, Screws) 18 203-6994 CleanShot Cover

*Not all parts are included with every model.

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Accessories - BISSELL ProHeat 2X

Item Part No. Part Name

1 203-6651 3” Tough Stain Tool 2 203-6652 Powered TurboBrush 3 203-6653 4” Upholstery Tool 4 203-6654 6” Stair Tool 5 203-6655 Spraying Crevice Tool 6 203-5642 Bare Floor Tool with trial size bottle of Hard Floor Solutions formula 7 203-7412 Deep Reach

8 62E5-2 2X Fiber Cleansing Formula with Scotchgard 9 99K5-2 2X Pet Stain and Odor Removal Formula with Scotchgard Protection 60 oz.

10 89Q5-2 2X Allergen Cleansing Formula 60 oz. 11 83P3-2 2X Natural Orange Formula 60 oz. 12 34B5-2 2X Lavendar Essence Formula 60 oz. 13 78H6-3 2X Professional Deep Cleaning Formula with Scotchgard 14 26V2 2X Spring Breeze Formula 60oz. 15 56L9 2X Hard Floor Solutions Formula 16 oz. 16 4001 Tough Stain PreCleaner 22 oz.

*Not all parts are included with every model.

™

Pet Tool

Hand Tool

™

Protection 60 oz.

™

Protection 48 oz.

™

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