Page 1
3-in-1 Vac
U S E R ’ S G U I D E
38B1 SERIES
Safety Instructions
3
Product View
4
Operation
4-5
Maintenance and Care
5-6
™
Troubleshooting
6
Consumer Services
7
Replacement Parts
7
Warranty
8
Page 2
Thank you for buying a BISSELL 3-in-1™ Vacuum
We’re glad you purchased a BISSELL 3-in-1 vacuum. Everything we know
about floor care went into the design and construction of this home
cleaning system. By purchasing this product you are helping BISSELL with
our commitment to reducing our impact on the environment through an
expanding range of sustainable design efforts.
Your 3-in-1 vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer
Services department, so, should you ever have a problem, you’ll receive fast,
considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your carpet cleaner.
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
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IMPORTANT SAFETY INSTRUCTIONS
When using an electrical appliance, basic precautions should be observed, including the following:
READ ALL INSTRUCTIONS
BEFORE USING YOUR
VACUUM.
Always connect to a polarized outlet (left slot is wider
than right). Unplug from outlet when not in use and
before conducting maintenance.
WARNING: To reduce
the risk of fire, electric shock, or
injury:
■
Do not modify the polarized plug to fit a
non-polarized outlet or extension cord.
■
Do not leave vacuum cleaner unattended when it
is plugged in.
■
Unplug from outlet when not in use and
before servicing.
■
Do not use outdoors or on wet surfaces.
■
Do not allow children to operate vacuum
cleaner or use as a toy.
■
Close attention is necessary when used by or
near children.
■
Do not use for any purpose other than described in
this User’s Guide.
■
Use only manufacturer’s recommended
attachments.
■
Do not use with damaged cord or plug.
■
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, have it repaired at an authorized service
center.
■
Do not pull or carry by cord, use cord as a handle,
close a door on cord, or pull cord around sharp
edges or corners. Do not run appliance over cord.
Keep cord away from heated surfaces.
■
Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
■
Do not handle vacuum cleaner or plug with wet
hands.
■
Do not put any object into openings. Do not use
with any opening blocked; keep openings free of
dust, lint, hair, and anything that may reduce air
flow.
■
Keep hair, loose clothing, fingers, and all parts of
body away from openings.
■
Turn off all controls before plugging or
unplugging vacuum cleaner.
■
Use extra care when cleaning stairs.
■
Do not pick up flammable materials (lighter fluid,
gasoline, kerosene, etc.) or use in the
presence of explosive liquids or vapors.
■
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, etc.).
■
Do not use vacuum cleaner in an enclosed
space filled with vapors given off by oil base paint,
paint thinner, some moth proofing substances,
flammable dust, or other explosive or toxic vapors.
■
Do not pick up hard or sharp objects such as
glass, nails, screws, coins, etc.
■
Do not pick up anything that is burning or smok-
ing, such as cigarettes, matches, or hot ashes.
■
Do not use without filters in place.
■
Use only on dry, indoor surfaces.
■
Keep appliance on a level surface.
■
Do not carry the vacuum cleaner while it
is running.
WARNING:The power cord on this
product contains lead, a chemical
known to the State of California to
cause birth defects or other reproductive harm.
Wash hands after handling.
SAVE THESE
INSTRUCTIONS FOR
FUTURE USE
THIS APPLIANCE HAS
A POLARIZED PLUG.
To reduce the risk of electric shock, this appliance has a
polarized plug (one blade is wider than the other). This plug
will fit in a polarized outlet only one way. If the plug does
not fit fully in the outlet, reverse the plug. If it still does not
fit, contact a qualified electrician to install a proper outlet.
Do not change the plug in any way.
This model is for household use only.
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Page 4
Product view
Hand Grip
Cord Wrap
Power Cord
Handle
Quick Release Handle
Hand Vacuum Grip
Power Switch
Dirt Container Latch
Dirt Container
Operation
How to use your vacuum
Your 3-in-1 vacuum may be used in one of three
ways. See instructions below for converting your
vacuum to best meet each need.
1. As a Floor Vacuum:
A. Open the latch at the base of the hand
vacuum grip and insert handle. Once
handle is all the way inserted into the
body of the vacuum, press the latch
closed to secure the handle in place.
B. Attach the floor nozzle by inserting it
into the opening at the bottom of the dirt
container. Press firmly to secure in place.
2. As a Hand Vacuum: Release the latch from
the handle and pull handle away from the
unit. Press the latch closed.
Removable Floor Nozzle
C A U T I O N :
Do not plug in your vacuum
cleaner until you are familiar
with all instructions and
operating procedures.
1A
2
Crevice Tool
1B
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Page 5
Operation
How to use your vacuum continued
3. As a Multi-Purpose Vacuum:
The crevice tool and floor nozzle may be
used with the hand vacuum. To use for
cleaning in tight spaces, insert the crevice
tool into the opening at the bottom of the dirt
container. Press firmly to secure in place. To
clean a wider surface, remove the crevice
tool and attach the floor nozzle by inserting
it into the opening at the bottom of the dirt
container. Press firmly to secure in place.
Power cord storage
1. Turn Vacuum off (O).
2. Unplug power cord by grasping the
polarized plug, NOT the cord, and disconnect
from outlet.
3. Loop power cord around cord wraps on the
handle.
4. Clip molded plug to power cord to secure.
Maintenance and care
To maintain maximum performance from your
BISSELL vacuum, perform these simple maintenance checks:
Emptying the dirt container
1. Turn Vacuum off (O).
2. To remove dirt from the dirt container and
filter, hold the vacuum vertically as shown.
Depress and hold latch on top of the vacuum
to release the dirt container.
Gently pull dirt container away from the
3.
hand vacuum grip and remove the filter as
shown. Empty into waste container.
4. The dirt container may be rinsed with warm
water and a mild detergent if needed. The
dirt container must be thoroughly dried
before replacing.
5. Replace filter. Attach dirt container to
vacuum by depressing Latch and securely
fitting onto hand grip. Make sure dirt
container is correctly secured.
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5
W A R N I N G :
To avoid injury, turn vacuum
OFF and unplug cord from
wall when not in use.
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Maintenance and care
Cleaning the filter
The key to maximum performance is having clean
filters. Cleaning the filters after each use will help
your 3-in-1 vacuum operate at peak efficiency.
Use only BISSELL replacement filters in your
BISSELL 3-in-1.
1. Turn Vacuum off (O).
Follow the steps on page 5 to remove dirt
2.
container and main filter. To clean the main filter,
shake over a waste container until debris is gone.
Replace the filter back into the dirt container.
Note: After heavy usage, you may clean the filter
by washing it gently by hand in warm water and
mild dish detergent. Rinse thoroughly and make
certain it is completely dry before replacing it. If
filter is torn, replace it with a new filter.
2 3
CAUTION:
Never operate your 3-in-1 vacuum
without the filter in place. Doing so
may damage the motor and void the
warranty.
3. To clean the foam filter, lift out from the body of the unit.
This filter may be hand washed in cold water with mild
detergent. Rinse well and air dry thoroughly before
replacing. If filter is torn, replace it with a new filter.
4. Attach dirt container to vacuum by depressing
latch and serucely fitting onto hand vacuum grip.
Make sure dirt container is correctly secured.
Troubleshooting
Vacuum cleaner won't run
Possible causes Remedies
1. Power Cord not firmly plugged in. 1. Check electrical outlet.
2. Blown household fuse or breaker. 2. Check/replace fuse; reset breaker.
Vacuum cleaner won't vacuum effectively
Possible causes Remedies
1. Filter clogged, wet or dirty. 1. Follow instructions for cleaning Filter.
2. Dirt Container clogged. 2. Follow instructions for emptying Dirt Container.
Dust blows out of the air vent
Possible causes Remedies
1. Filter not properly secured to filter frame. 1. Follow instructions for Replacing Filter above.
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
WARNING:
To reduce the risk of injury
from moving parts and/or
electrical shock, turn Power
Switch OFF and disconnect
polarized plug from electrical
outlet before performing
troubleshooting checks.
Thank you for selecting a BISSELL product.
Please do not return this product to the store.
For any questions or concerns, BISSELL is happy to be of service. Contact
us directly at 1-800-237-7691.
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Page 7
BISSELL Consumer Services
For information about repairs or replacement parts, or questions about your warranty, call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. — 10 p.m. EST
Saturday 9 a.m. — 8 p.m. EST
Or write:
BISSELL HOMECARE, INC
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
Or visit the BISSELL website - www.bissell.com
When contacting BISSELL, have model number of cleaner available.
Please record your Model Number: ___________________
Please record your Purchase Date: ___________________
NOTE: Please keep your original sales receipt. It provides proof of date of purchase in the event
of a warranty claim. See Warranty on page 8 for details.
Please register your new BISSELL product at
www.bissell.com/productregistration
Replacement parts and accessories
You may purchase parts from your retailer, by calling BISSELL Consumer Services or by
visiting our website.
Item Part No. Part Name
1 203-7423 Filter
2 203-7420 Crevice Tool
3 203-7421 Foot Assembly
4 203-7422 Dirt Cup Assembly
5 203-7426 Handle Assembly
6 203-7425 Latch with Screw
7 203-7424 Foam Filter
1 2 3 4 5 6 7
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Page 8
Warranty - BISSELL 3-in-1™ Vacuum
This warranty gives you specific legal rights, and you may also have other rights which may vary from state to
state. If you need additional instruction regarding this warranty or have questions regarding what it may cover,
please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below.
Limited One Year Warranty
Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product BISSELL
Homecare, Inc. will repair or replace (with new or remanufactured components or products), at BISSELL’s option,
free of charge from the date of purchase by the original purchaser, for one year on any defective or
malfunctioning part.
See information below on "If your BISSELL product should require service".
This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply
to fans or routine maintenance components such as filters, or brushes. Damage or malfunction caused by negligence,
abuse, neglect, unauthorized repair, or any other use not in accordance with the User's Guide is not covered.
If your BISSELL product should require service:
Contact BISSELL Consumer Services to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about your warranty,
contact BISSELL Consumer Services.
Website or E-mail:
www.bissell.com
Use the “Customer Service” tab.
Or Call:
BISSELL Consumer Services
1-800-237-7691
Monday - Friday 8 a.m. - 10 p.m. ET
Saturday 9 a.m. - 8 p.m. ET
Or write:
BISSELL Homecare, Inc.
PO Box 3606
Grand Rapids MI 49501
ATTN: Consumer Services
BISSELL HOMECARE, INC. IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE
ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL’S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE
OF THE PRODUCT.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above
limitation or exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY
OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR
DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE.
Some states do not allow limitations on how long an implied warranty lasts, so
the above limitation may not apply to you.
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©2010 BISSELL Homecare, Inc
Grand Rapids, Michigan
All rights reserved. Printed in China
Part Number 110-4234
Rev 3/10
Visit our website at:
www.bissell.com
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