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IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR UPRIGHT VACUUM.
When using an electrical appliance, basic precautions should be observed, including the following:
» Do not pull or carry by cord, use
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Always connect to a polarized
outlet (one slot is wider than
the other). Do not modify the
polarized plug to fit a non-polar
ized outlet or extension cord.
» Do not leave vacuum cleaner
when it is plugged in. Unplug
from outlet when not in use
and before servicing.
» Do not use outdoors or on
wet surfaces.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord or
plug. If appliance is not working
as it should, has been dropped,
damaged, left outdoors, or
dropped into water, have it repaired
at an authorized service center.
cord as a handle, close a door on
cord, or pull cord around sharp
edges or corners. Do not run
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
-
not the cord.
» Do not handle plug or vacuum
cleaner with wet hands.
» Do not put any object into
openings. Do not use with any
opening blocked; keep openings
free of dust, lint, hair, and anything
that may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before
plugging or unplugging
vacuum cleaner.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.
SAVE THESE
INSTRUCTIONS
This model is for household use only.
WARNING
The rotating floor brush continues to rotate while tools are in use. To reduce the risk of injury
from moving parts, always move the cleaner with the carrying handle at the back of the
cleaner. Always place vacuum cleaner on floor with handle in upright position when using
tools. Never place your fingers under the cleaner when it is running. Never place powerfoot
on furniture or on uneven surfaces. Do not place vacuum cleaner close enough to objects to
pull them into a rotating brush.
» Do not use vacuum cleaner in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
substances, flammable dust, or
other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that is
burning or smoking, such as
cigarettes, matches, or hot ashes.
» Do not use without filters in place.
» Do not pick up hard or sharp
objects such as glass, nails, screws,
coins, etc.
» Use only on dry, indoor surfaces.
» Keep appliance on a level surface.
» Do not carry the vacuum cleaner
while it is running.
» Unplug before connecting
or disconnecting the
TurboEraser® Tool.
WARNING
Plastic film can be dangerous. To avoid
danger of suocation, keep away from
babies and children.
WARNING
Do not plug in your vacuum cleaner until
you are familiar with all instructions and
operating procedures.
THIS APPLIANCE HAS
A POLARIZED PLUG
To reduce the risk of electric shock, this appliance has a polarized plug (one blade
is wider than the other). This plug will fit in a polarized outlet only one way. If the
plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a
qualified electrician to install a proper outlet. Do not change the plug in any way.
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2
Hot
Neutral
Thanks for buying a BISSELL vacuum!
We love to clean and we’re excited to share one of our innovative products
with you. We want to make sure your vacuum works as well in five years as
it does today, so this guide has tips on using (page 6), maintaining (pages
7-9), and if there is a problem, troubleshooting (page 10).
Your vacuum needs a little assembly before you can put it to work, so flip to
page 5 and let’s get started!
What’s in the Box
NOTE: Standard accessories may vary by model. To identify what should be included with
your purchase, please refer to the “Carton Contents” list located on the carton top flap.
User
Guide
Long Reach
Dusting Tool
2 Screws
(taped to handle)
Crevice
Tool
TurboEraser®
Tool
Extension
Wand
NOTE: Long Reach Dusting Tool does not store on vacuum.
Safety Instructions...........2
Product View ................4
Assembly ...................5
Operations ..................6
Maintenance & Care .......7-9
Troubleshooting ............10
Warranty ....................11
Service ......................11
Product Registration ........12
Consumer Care.............12
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3
Getting to Know Your Vacuum
1
1. Handle
2. Pet TurboEraser® Tool
3. Dirt Tank Release Button
4. Dirt Tank
5. Hose Wand Base
(remove to use tools)
6. Pre-Motor Filter
2
3
4
(located under dirt tank)
7. Post Motor Filter Door
Access
8. Height Adjustment Knob
9. Triple Action™ Brush Roll
10.Stretch Hose
11. Power Cord
12. Crevice Tool (pre-installed)
13. Extension Wand (pre-installed)
14. Hose Clip
15. Power Switch Pedal
16. Handle Recline Pedal
17. Long Reach Dusting Tool
(does not store on vacuum)
10
11
12
14
13
5
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4
6
7
8
9
17
15
16
Assembly
The only tool you will need to assemble
your vacuum is a Phillips screwdriver.
1
Slide handle down over body of vacuum.
3
Insert hose with elbow end facing down
and align, locking tab with slot. Rotate
clockwise until snapped into place.
5
2
Insert two screws and fasten using
screwdriver.
4
Take the opposite end of the hose and open
the foot base door. Insert hose end into foot
and push into place.
Once inserted into the foot, hose should be
stretched into the side and upper hose clips.
6
Select models include a Febreze® filter. To
Install Pet TurboEraser Tool in front of
vacuum by inserting end upward into
handle until “clicks”.
switch your filter, remove the dirt tank by
pushing the release button on the tank
handle and lifting away.
NOTE: The Long Reach Dusting Tool does not store on-board (see Tools section for usage).
Febreze and related trademarks are owned by the Procter & Gamble Company, Cincinnati, Ohio and used under license by Bissell Homecare, Inc.
www.BISSELL.com
5
Operations: Power On & Settings
1
To power ON, step on
the RED Power Switch
Pedal located near the
bottom on the back
side. Push the lower
Handle Recline Pedal
two times for an even
lower recline.
Tools
To attach any of
the included tools,
remove the lower
wand base from the
foot of the vacuum
and from both hose
clips. Insert the
desired tool firmly
into the hose end.
2
Turn dial on foot to adjust to 1 of 5 height adjustments.
Lowest Setting: For low pile
carpet and bare floors.
Medium Setting: For medium
pile carpet.
Highest Setting: For high pile
and most shag carpet. Adjust to
high setting if difficult to push.
NOTE: For optimal cleaning, adjust to the lowest
practical setting. If your vacuum is dicult to push, or is
pushing larger debris, adjust to the next higher setting.
TurboEraser™ Tool
Remove tool by pulling
away and downwards
from vacuum. For best
use, press the brush
gently down and pull
towards you in raking
motion; too much
pressure will cause
brush to stop rotating.
Crevice Tool
Use in narrow spaces
or along baseboards
and edges.
Extension Wand
Attach with desired
tool for longer reach.
Long Reach
Dusting Tool
Use for dusting large
surfaces in your home
including tables,
curtains and other
furniture.
NOTE: Crevice Tool and Extension Wand come pre-installed on the back of the vacuum.
The Long Reach Dusting Tool does not store on the vacuum.
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6
Maintenance: Empty Dirt Tank
1
Remove tank by pressing the release
button on the tank handle.
3
Empty contents
of dirt tank into
trash container,
and gently shake
the top handle to
remove build up.
2
4
Grasp handle on
back of tank with
one hand and the
top handle with
the other. Twist
the top handle
counterclockwise
until latches release.
Pull the top handle
straight up from the
dirt tank.
Place the top handle
straight down into
the dirt tank. Align
the latch arrows and
gently twist clockwise.
When fully assembled,
the tank will click into
place. Replace the tank
back onto the vacuum
– it will click when fully
installed.
NOTE: If you notice excess build up around the top of the tank, before removing
top piece, gently tap the tank to allow contents to settle.
Maintenance: Pre-Motor Filter
1
Remove the dirt
tank to locate and
remove the premotor filter. Pinch
the filter and lift to
remove from unit.
2
While holding
over trash, gently
separate filter
layers (being
careful not to rip
filter layers) and
shake out excess
debris.
NOTE: Filter can be rinsed in warm water. Allow it to completely dry before
replacing. If the filter is damaged, replace the part.
WARNING
To reduce the risk of electrical shock, turn power switch o and disconnect polarized plug
from electrical outlet before performing maintenance or troubleshooting checks.
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7
Maintenance: Post-Motor Filter
1
Located on the front near the height
adjustment knob, remove filter door by
pressing and pulling latch downward.
3
Replace filter in unit with
handle facing you. Replace
the door by hooking the
bottom into the grooves
and rotate towards unit,
snapping into place.
2
Remove the filter by
grasping the handle
on the front of the
filter and pulling
out from vacuum.
Clean by tapping
the filter on the side
of a trash container
or replace filter, as
necessary.
NOTE: The pleated postmotor filter may NOT be
washed with water or
detergent. If dust and/or
debris accumulates on filter,
gently tap the filter on the
side of a garbage container.
WARNING
Do not operate vacuum with damp or wet filters, as well as without filters or the Dirt
Container in place. Allow components to dry before reassembling the Dirt Container.
Maintenance: Floor Brush Roll
1
Ensure vacuum is unplugged.
Place handle in low position,
remove hose from foot and
turn vacuum over bottom side
up. Remove 6 screws with a
Phillips head screwdriver. Lift
brush cover off of the vacuum.
NOTE: For ease of screw removal and replacement, use a magnetic Phillips screwdriver.
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8
2
WGrasp rotating floor
brush at both ends and
lift straight out of the
vacuum foot. Slip off
the belt.
3
Clean debris from rotating
floor brush, motor
pulley, drive belt and air
passageway areas.
Maintenance: Drive Belt
1
With rotating brush removed
(steps 1-3 maintenance floor
brush roll), grasp old drive belt
and remove from motor pulley.
2
Place new belt over
motor pulley and
stretch other end
over the floor brush.
3
Place ends of rotating floor
brush down into slots.
Reposition bottom cover and
replace all 6 screws.
Maintenance: Cleaning the Dirt Tank
1
With the top handle
removed, wash the dirt
tank in warm water
with mild detergent.
Allow tank to air dry.
2
Twist top handle from the round
separator counterclockwise to
release. Wash in warm water with
mild detergent. Dry completely
before reassembling.
3
Align tabs to return
separator to top handle.
Align latch arrows and
twist tank clockwise
until “clicks” into place.
Maintenance: Clearing a Clog
1
Remove dirt tank and
check suction inlet
located on body of
vacuum for debris.
2
Grasp upper hose end and twist
elbow counterclockwise to
remove. Remove lower hose end
by pulling it from vacuum base.
Unclog by inserting a “blunt”
object, like a broom handle, into
hose to dislodge blockage. Do
not use sharp objects.
NOTE: If clog persists, follow the floor brush roll maintenance
steps on page 8 and inspect air passageways for obstructions.
www.BISSELL.com
9
Troubleshooting
Have a problem? Let’s find a solution.
This may sound silly, but is your vacuum plugged in? Or is there any chance one of the hoses
isn’t connected properly? Be sure to check those common things first, and if your vacuum
still won’t work, check the list below.
WARNING
To reduce the risk of electric shock, turn power switch o and disconnect plug from
electrical outlet before performing maintenance or troubleshooting checks.
ProblemPossible causesRemedies
Vacuum
cleaner won’t
turn on
Blown fuse/tripped breakers
in home
Check/replace fuse or reset breaker
Vacuum
cleaner won’t
pick up dirt
Tools won’t
pick up
Visible dirt
escaping
from cleaner
Vacuum
cleaner
difficult to
push
Hose not attached to foot suction
opening
Crack or hole in hoseCheck hose and replace if needed
Broken or stretched drive beltReplace drive belt, see page 9
Rotating floor brush bristles wornReplace brush
Rotating floor brush jammedRemove brush and clean debris
Filters are dirtyCheck and clean pre-motor and
Clog in vacuumFollow instructions on page 9 for
Dirt container or upper tank not
installed properly
Filters are dirtyCheck and clean pre-motor and
Clog in vacuumFollow instructions on page 9 for
Dirt container fullEmpty dirt container
Filters missing or installed
incorrectly
Incorrect height adjustmentAdjust powerfoot to correct height
Grasp quick reach handle and firmly push
hose wand onto the suction opening
from brush ends
post-motor filters, see page 7-8
clearing clogs
Position correctly and lock in place
post-motor filters, see page 7-8
clearing clogs
Check pre-motor and post-motor
filters for correct installation
setting
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10
Warranty
This warranty gives you specific legal rights,
and you may also have other rights which
may vary from state to state. If you need
additional instruction regarding this warranty or have questions regarding what it may
cover, please contact BISSELL Consumer
Care by E-mail, telephone, or regular mail
as described below.
Limited Five-Year Warranty
Subject to the *EXCEPTIONS AND
EXCLUSIONS identified below, upon receipt
of the product BISSELL will repair or replace
(with new or remanufactured components
or products), at BISSELL’s option, free of
charge from the date of purchase by the
original purchaser, for five years any
defective or malfunctioning part.
See information below on "If your BISSELL
product should require service".
This warranty applies to product used for
personal, and not commercial or rental
service. This warranty does not apply to
fans or routine maintenance components
such as filters, belts, or brushes. Damage or
malfunction caused by negligence, abuse,
neglect, unauthorized repair, or any other
use not in accordance with the User's Guide
is not covered.
BISSELL IS NOT LIABLE FOR INCIDENTAL
OR CONSEQUENTIAL DAMAGES OF ANY
NATURE ASSOCIATED WITH THE USE OF
THIS PRODUCT. BISSELL’S LIABILITY WILL
NOT EXCEED THE PURCHASE PRICE OF
THE PRODUCT.
Some states do not allow the exclusion or
limitation of incidental or consequential
damages, so the above limitation or
exclusion may not apply to you.
*EXCEPTIONS AND EXCLUSIONS FROM
THE TERMS OF THE LIMITED WARRANTY
THIS WARRANTY IS EXCLUSIVE AND
IN LIEU OF ANY OTHER WARRANTIES
EITHER ORAL OR WRITTEN. ANY IMPLIED
WARRANTIES WHICH MAY ARISE
BY OPERATION OF LAW, INCLUDING
THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE LIMITED
TO THE FIVE YEAR DURATION FROM
THE DATE OF PURCHASE AS DESCRIBED
ABOVE.
Some states do not allow limitations on
how long an implied warranty lasts so the
above limitation may not apply to you.
NOTE: Please keep your original sales receipt. It provides proof of date of
purchase in case you ever need to make a warranty claim.
Service
If your BISSELL product should require service:
Contact BISSELL Consumer Care to locate a BISSELL Authorized Service Center in your area.
If you need information about repairs or replacement parts, or if you have questions about
your warranty, contact BISSELL Consumer Care.
Website:
www.BISSELL.com
E-mail:
www.BISSELL.com/email-us
Please do not return this product to the store.
Other maintenance or service not included in the manual should be
performed by an authorized service representative.
For any questions or concerns, BISSELL is happy to be of service.
Contact us directly at 1-800-237-7691.
Call:
BISSELL Consumer Care
1-800-237-7691
Monday – Friday 8am - 10pm ET
Saturday 9am - 8pm ET
Sunday 10am - 7pm ET
www.BISSELL.com
11
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