
IMPORTANT SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USING YOUR CROSSWAVE™.
When using an electrical appliance, basic precautions should be observed, including the following:
edges or corners. Do not run
WARNING
TO REDUCE THE RISK OF FIRE,
ELECTRIC SHOCK, OR INJURY:
» Connect to a properly grounded
outlet only. See grounding
instructions. Do not modify the
3-prong grounded plug.
» Do not leave appliance when it is
plugged in. Unplug from outlet when
not in use and before servicing.
» Use indoors only.
» Do not allow to be used as a toy.
Close attention is necessary when
used by or near children.
» Do not use for any purpose other
than described in this User’s
Guide. Use only manufacturer’s
recommended attachments.
» Do not use with damaged cord
or plug. If appliance is not
working as it should, or has been
dropped, damaged, left outdoors,
or dropped into water, have it
repaired at an authorized
service center.
» Do not pull or carry by cord, use
cord as a handle, close a door on
cord, or pull cord around sharp
appliance over cord. Keep cord
away from heated surfaces.
» Do not unplug by pulling on
cord. To unplug, grasp the plug,
not the cord.
» Do not handle plug or appliance
with wet hands.
» Do not put any object into open-
ings. Do not use with any opening
blocked; keep openings free of
dust, lint, hair, and anything that
may reduce air flow.
» Keep hair, loose clothing, fingers,
and all parts of body away from
openings and moving parts.
» Turn off all controls before plug
ging or unplugging appliance.
» Use extra care when cleaning
on stairs.
» Do not use to pick up flammable
or combustible materials (lighter
fluid, gasoline, kerosene, etc.)
or use in areas where they may
be present.
» Do not use appliance in an
enclosed space filled with vapors
given off by oil base paint, paint
thinner, some moth proofing
NOTE: STORE CLEANER IN A PROTECTED, DRY AREA. SINCE THIS
PRODUCT USES WATER, IT MUST NOT BE STORED WHERE THERE
IS A DANGER OF FREEZING. FREEZING WILL DAMAGE INTERNAL
COMPONENTS AND VOID THE WARRANTY.
substances, flammable dust,
or other explosive or toxic vapors.
» Do not use to pick up toxic
material (chlorine bleach,
ammonia, drain cleaner, etc.).
» Do not pick up anything that
is burning or smoking, such as cigarettes, matches, or hot ashes.
» Use only BISSELL cleaning
products intended for use
with this appliance to prevent
internal component damage.
See the Cleaning Fluid section
of this guide.
» Do not immerse. Use only on
surfaces moistened by the
cleaning process.
» Keep appliance on a level surface.
» Do not carry the appliance while
in use.
» Always install float before any wet
pick-up operation.
» Do not carry the appliance while
in use.
WARNING
Risk Of Injury. Brush May Start Unexpectedly.
Unplug Before Cleaning or Servicing.
WARNING
To Reduce The Risk Of Injury From Moving
Parts – Unplug Before Servicing.
WARNING
Improper connection of the equipment-grounding conductor can
result in a risk of electrical shock. Check with a qualified electrician
or service person if you aren’t sure if the outlet is properly grounded.
DO NOT MODIFY THE PLUG. If it will not fit the outlet, have a proper
outlet installed by a qualified electrician. This appliance is designed
for use on a nominal 120-volt circuit, and has a grounding attachment
plug that looks like the plug in the illustration. Make certain that the
appliance is connected to an outlet having the same configuration as
the plug. No plug adapter should be used with this appliance.
GROUNDING INSTRUCTIONS
This appliance must be connected to a grounded wiring system. If it
should malfunction or break down, grounding provides a safe path
of least resistance for electrical current, reducing the risk of electrical
shock. The cord for this
appliance has an equipment-grounding
conductor and a grounding plug. It must
only be plugged into an outlet that is
properly installed and grounded in
accordance with all local codes and ordinances.
SAVE THESE INSTRUCTIONS
FOR FUTURE USE
This model is for household use only. Commercial use of this unit voids the manufacturer’s warranty.
www.BISSELL.com
2
Grounded
Outlets
Grounding Pin

Thanks for buying a BISSELL CrossWave™
We love to clean and we’re excited to share one of our innovative
products with you. We want to make sure your multi-surface cleaner
works as well in two years as it does today, so this guide has tips on
using (pages 6-8), maintaining (pages 9-13), and if there is a problem,
troubleshooting (page 14).
Your multi-surface cleaner needs a little assembly before you can put it
to work, so flip to page 5 and let’s get started!
What’s In The Box?
Dual Action
Handle
Multi-Surface
Brush Roll
Storage Tray Multi-Surface
Brush Roll
Drying Tray
Formula
NOTE: Standard accessories may vary by model. To identify what should be included with
your purchase, please refer to the “Carton Contents” list located on the carton top flap.
Safety Instructions...........2
Product View ................4
Assembly ...................5
Cleaning Formulas...........5
Operations ................6-8
Maintenance & Care ......9-13
Troubleshooting ............14
Warranty ...................15
Service .....................15
Product Registration ........16
www.BISSELL.com
3

Getting to Know Your CrossWave™
1
2
5
11
3
4
6
7
8
9
10
12
1 Upper Handle
2 SmartClean Fingertip Controls
3 Float Stack
4 Easy Remove Brush Window
5 Integrated Carry Handle
6 Dirty Water Tank
Your BISSELL CrossWave™ machine comes
in three easy to assemble components and
does not require any tools to assemble. The
unit also comes with a two-piece Easy Clean
Storage Tray.
www.BISSELL.com
4
7 Foot
8 Solution Spray Trigger
9 Quick Release Cord Wrap
10 Clean Water Tank
11 Lower Cord Wrap
12 Easy Clean Storage Tray
• Handle
• Body
• Clean Water Tank
• Storage Tray
• Brush Roll Drying Tray

Assembly
WARNING
Do not plug in your CrossWave™ until you are familiar with all instructions
and operating procedures.
1
Insert handle
into body of
unit until you
hear a click.
2
click
4
Then, on the
back of the
machine, align
clean water
tank with the
grooves and
slide tank into
place until you
hear a click.
The Easy Clean Storage Tray consists of
a machine storage tray and a brush roll
drying tray. To assemble the Easy Clean
Storage Tray, align arrows on the storage
tray with the arrows on the brush roll
drying tray and slide into place.
3
Wrap the cord around
the quick release cord
wrap and the lower
cord wrap.
NOTE: To easily unwrap the cord for use, just turn the quick release cord wrap downward
to remove the cord from the cord wrap.
Cleaning Formulas
WARNING
To reduce the risk of fire and electric shock due to internal component damage, use only
BISSELL cleaning fluids intended for use with the hard floor device.
Keep plenty of CrossWave™
formulas on hand so you can clean
your hard floors and area rugs
whenever it fits your schedule.
Always use CrossWave™ formulas
in your machine. Other solutions
may harm the machine and void
the warranty.
CROSSWAVE™ FORMULAS
Multi-Surface
Formula
Great for cleaning
ALL sealed floors
and area rugs
Wood Floor
Formula
Restore your wood
floors’ natural shine
www.BISSELL.com
Area Rug Formula
Removes stuck on
and embedded dirt
from area rugs
5