Pet Hair Eraser
Compact
USER’S GUIDE
12R8 SERIES 220-240V
™
3
Safety Instructions
4
Product View
5
Assembly
6-9
Operations
10-12
Maintenance and Care
13
Troubleshooting
14
Consumer Services
15
Replacement Parts
16
Warranty
T
hanks for buying a BISSELL Pet Hair Eraser Compact™ Canister Vacuum
We’re glad you purchased a BISSELL Pet Hair Eraser Compact canister
vacuum. Everything we know about floor care went into the design and
construction of this complete, high-tech home cleaning system.
Your BISSELL canister vacuum is well made, and we back it with a limited
one year warranty. We also stand behind it with a knowledgeable,
dedicated Consumer Services department, so, should you ever have a
problem, you’ll receive fast, considerate assistance.
My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is
a global leader in the design, manufacture, and service of high quality
homecare products like your BISSELL canister vacuum .
Thanks again, from all of us at BISSELL.
Mark J. Bissell
President and Chief Executive Officer
2
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2
I
MPORTANT SAFETY INSTRUCTIONS
When using an electrical
basic precautions should be observed,
including the following:
appliance,
READ ALL INSTRUCTIONS
BEFORE USING YOUR
CANISTER VACUUM.
WARNING:
the risk of fire, electric shock,
or injury:
■
Use indoors only.
■
For dry pick up only.
■
Do not leave machine when it is plugged in.
■
Do not use with damaged cord or plug.
■
If appliance is not working as it should, has been
dropped, damaged, left outdoors, or dropped into
water, return it to a service agent.
■
Do not handle unit with wet hands.
■
Do not pull or carry by cord, use cord as a handle,
close door on cord, pull cord around sharp corners
or edges, run appliance over cord, or expose cord to
heated surfaces.
■
Do not unplug by pulling on cord. Unplug by
grasping plug.
■
Do not run appliance over cord.
■
Do not handle plug or appliance with wet hands.
■
Do not expose hair, loose clothing, fingers or body
parts to openings or moving parts.
■
Do not pick up hot or burning objects such as
cigarettes, matches, or hot ashes.
■
Do not pick up flammable or combustible materials
(lighter fluid, petrol, kerosene, etc.) or use in the
presence of explosive liquids or vapour.
■
Do not use appliance in an enclosed space filled with
vapours given off by oil base paint, paint
thinner, some moth proofing substances, flammable
dust, or other explosive or toxic vapours.
■
Not intended for use by persons (including
children) with reduced sensory or mental capabilities,
or lack of experience and knowledge, unless they
have been given supervision or instruction concerning
use of the appliance by a person responsible for
their safety
■
Young children should be supervised to ensure that they
do not play with the appliance.
To reduce
■
Remove plug from electrical outlet before cleaning or
maintaining the appliance.
■
If the supply cord is damaged, it must be replaced
by the manufacturer or its service agent in order to
avoid a hazard.
■
Do not pick up toxic material (chlorine bleach,
ammonia, drain cleaner, petrol, etc.).
■
Do not use for any purpose other than described in
this User’s Guide.
■
Use only manufacturer’s recommended attachments.
■
Do not use with any opening blocked; keep free of
dust, lint, hair, and anything that may reduce air flow.
■
Keep appliance on a level surface.
■
Turn off all controls before unplugging.
■
Be extra careful when cleaning stairs.
■
This appliance is provided with double
insulation. Use only identical replacement parts.
■
Do not use without the dust bag and filters in
place.
■
Pay close attention when working
around children.
SAVE THESE
INSTRUCTIONS.
THIS MODEL IS FOR HOUSEHOLD USE ONLY.
IMPORTANT
FOR OPERATION ON A 220-240 VOLT A.C. 50/60 Hz
POWER SUPPLY ONLY.
If your appliance is fitted with a nonrewireable BS
1363 plug it must not be used unless a 13 amp (ASTA
approved to BS 1362) fuse is fitted in the carrier
contained in the plug. (Spares may be obtained from
your BISSELL supplier). If for any reason the plug is cut
off, it must be disposed of, as it is an electric shock
hazard should it be inserted into a mains socket.
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3
P
roduct view
Handle
Swivel Hose
Variable Suction
Power Control
Power Button
Flex Hose
Air Flow Regulator
Telescoping Extension Wand
CAUTION:
Do not plug in your
vacuum until you
are familiar with all
instructions and
operating procedures.
Automatic
Cord
Rewind Button
Brush Switch
Bag Change
Indicator
Carry Handle
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4
Post-Motor HEPA
Media Filter
Pet Contour Tool
™
Wide Pet
TurboBrush
™
Pet Hair Eraser
Floor Nozzle
Pet Tool
Adaptor
Combination
Crevice Tool/
Dusting Brush
Pet Hair Lifter
Accessory Bag
A
ssembling your vacuum
1. Connect swivel hose by squeezing both
locking buttons and inserting it into the
suction opening on the canister. Once the
swivel hose is inserted in the suction opening,
release the locking buttons.
2. Connect telescoping extension wand to the
handle end of the flex hose. Twist slightly to
tighten.
3. Connect Pet Hair Eraser floor nozzle to the
end of the telescoping extension wand. Twist
slightly to tighten.
4. Once assembled, you can store your vacuum
in one of two positions:
A. Storing in the in-use position:
1.To store with the Pet Hair Eraser floor
nozzle attached, insert the storage clip
(located on the back of the Pet Hair
Eraser floor nozzle) into the storage slot
on the rear of the vacuum.
2.To store without the Pet Hair Eraser floor
nozzle attached, insert the storage clip
(located on the bottom of the telescoping
extension wand) into the storage slot on
the rear of the vacuum.
B. Storing in the upright position:
1.To store with the Pet Hair Eraser floor
nozzle attached, stand the vacuum in
the upright position and insert the
storage clip (located on the back of
the Pet Hair Eraser floor nozzle) into
the storage slot on the bottom of the
vacuum.
2.To store without the Pet Hair Eraser
floor nozzle attached, stand the
vacuum in the upright position and
insert the storage clip (located on the
bottom of the telescoping extension
wand) into the storage slot on the
bottom of the vacuum.
WARNING:
Plastic film can be dangerous.
To avoid danger of suffocation,
keep away from babies and
children.
1.
3.
Storing in the in-use position
A1.
Storing in the upright position
B1.
2.
A2.
B2.
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5
O
perations
Power cord
The power cord is located at the rear of the
vacuum. Gently pull out the power cord,
watching for the yellow line. Stop pulling the
power cord once the yellow line is visible.
There is also a red line, which indicates the
end of the usable cord. Do not pull the power
cord out beyond the red line.
Automatic cord rewind
Your vacuum is equipped with an automatic
cord rewind. When cleaning is finished, press
the power button OFF and grasp the plug to
disconnect from the electrical outlet. Hold the
plug and press the automatic cord rewind
button to rewind the cord automatically.
Automatic
Cord Rewind
Button
Power button
Turn the power on or off by pressing lightly
downward on the power button ( ).
CAUTION:
Before using your vacuum,
make sure that the dust bag
and all filters (pre-motor
and post-motor) are in
place. Do not operate your
vacuum without the dust
bag and filters.
CAUTION:
Be careful to avoid
injury as cord retracts
very quickly.
Power Button
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6
O
perations
Special tools
Your BISSELL Pet Hair Eraser Compact is not
only a powerful carpet and rug vacuum cleaner,
it’s also a versatile above floor vacuum cleaner
when you select one of the special tools.
Pet Tool Adapter:
The Pet Tool Adapter must be attached to the
handle end of the flex hose to use the Pet
Contour Tool and the Wide Pet TurboBrush.
The narrow end of the adapter attaches to the
handle end of the flex hose and the wide end
of the adapter attaches to the pet tool of your
choice. The adapter should fit snugly to the hose
and pet tool without using excessive force.
Pet Contour Tool:
Use to reach into corners and edges on
stairs, as well as armrests and other curved
surfaces. The tool can be flipped to use in any
direction.
Wide Pet TurboBrush:
Use rotating brush action for small, flat areas
such as cushions and beds.
Combination Crevice Tool/Dusting Brush:
Two types of cleaning tools in one attachment.
1. Rotate brush portion up to use as a crevice
tool to vacuum in tight, narrow spaces.
2. Rotate brush portion down to use as a
dusting brush to dust furniture, blinds,
books, lamps, shelves and baseboards
Tip:
Before cleaning under
low furniture, check
area first for objects
that might harm the
unit or block the hose.
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7
O
perations
Pet Hair Eraser Floor Nozzle
Use to pick up pet hair from rugs and carpeted
surfaces. Just vacuum like you normally would.
The Pet Hair Lifter will grab pet hair when you
pull back and it will release the hair and suction
it up when you push forward.
NOTE: Turn the vacuum off before you flip
up or flip down the Pet Hair Lifter.
1. To vacuum rugs and carpeted surfaces, flip
down the Pet Hair Lifter until it clicks into
place on the front of the Pet Hair Eraser
Floor Nozzle. Then push the brush switch to
the carpet position to pull the
brushes up into the Pet Hair Eraser Floor Nozzle.
2. To vacuum bare floors, push the brush
switch to the bare floor position to
extend the brushes down from the Pet Hair
Eraser Floor Nozzle. Then flip up the Pet Hair
Lifter by pushing the yellow release button.
This will flip the Pet Hair Lifter up and out of
the way.
NOTICE:
These tools are designed to
remove pet hair from upholstered
or carpeted surfaces. They should
not be used on pets.
Tip:
Hair, string and small objects
can block the hose and tools.
Check them occasionally for
obstructions.
Brush Up
1.
Release Button
Brush Down
2 .
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8
O
perations
Variable suction power control
The variable suction power control is located on
the top of the vacuum. Slide the control toward
the larger dots for maximum suction. Slide the
control toward the smaller dots to minimize
suction for lightly soiled areas or delicate fabrics.
Air flow regulator
Open the air flow regulator by sliding the
regulator back towards the handle to an open
position to reduce suction for delicate fabrics.
Close the air flow regulator by sliding the regulator
down to the closed position for full suction.
High filtration dust bag
The BISSELL Pet Hair Eraser Compact features
a non-woven, high filtration dust bag that
captures more fine dust than traditional paper
dust bags, giving off less dust emissions. It
also holds more fine dust particles, giving you
longer lasting suction power.
Charcoal odor absorbing packet
The BISSELL Pet Hair Eraser Compact also
features a charcoal odor absorbing packet.
Simply drop the packet into the opening of the
dust bag and insert the dust bag in the vacuum.
For best results, always place a new charcoal
odor absorbing packet in the dust bag when
you replace the dust bag.
Bag change indicator
The bag change indicator is located between
the power button and the automatic cord
rewind button. If the bag change indicator turns
orange while you are vacuuming, the dust bag
needs to be replaced. The dust bag may appear
to be full or only partially full depending upon
the type of debris picked up. Fine particles can
block the airflow in the dust bag and reduce
suction before the dust bag is full. If the bag
change indicator remains orange, even after
changing the dust bag, turn the vacuum off and
check for a clog in the hose or tools.
Note: The indicator may turn orange when
using the tools due to the restricted airflow.
This does not necessarily mean that the dust
bag is full. If the indicator does not turn off
once the tool is removed, check for a clog in
the hose/tools or replace the dust bag.
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9
M
aintenance and care
Dust bag replacement
1. Unplug the vacuum from electrical outlet.
2. Open the dust bag compartment by lifting up
on the latch on the door on the front of the
vacuum.
3. Lift out the dust bag holder and dust bag.
4. Release the dust bag from the holder by
pressing the dust bag holder clip and pulling
the dust bag out of the holder. Discard the
used dust bag.
5. Slide the new dust bag into the holder by
inserting the dust bag into the tabs located
at the bottom of the holder. Then press the
dust bag holder clip, insert the dust bag and
release the dust bag holder clip to hold the
dust bag in place.
NOTE: Each time you replace the dust bag,
it is recommended to insert a new charcoal
odor absorbing packet at the same time.
6. Place holder and new dust bag back into
the dust bag compartment, making sure
the entire bag is tucked in below the seal
gasket.
7. Close dust bag compartment door and press
down gently until it locks into place.
NOTE: The dust bag compartment door will
not close without the dust bag in place.
2.
3.
4.
WARNING:
To reduce the risk of
electric shock, turn
power switch OFF and
disconnect plug from
electrical outlet before
performing maintenance
or troubleshooting
checks.
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10
M
aintenance and care
Cleaning the pre-motor filter
The pre-motor filter protects the motor from
dirt and dust particles.
1. Unplug the vacuum from electrical outlet.
2. Open the dust bag compartment by lifting
up on the latch on the door at the front of
the vacuum. Lift out the dust bag holder and
dust bag.
3. Remove the filter frame from the filter holder
by grasping the lip of the frame and pulling
up.
4. Remove the filter from the filter frame and
clean by hand washing in warm water. A mild
detergent can be used if desired. Allow the
filter to air dry thoroughly before replacing.
5. Place the filter back into the filter frame and
replace back into the filter holder.
NOTE: The filter frame should be placed so
the protective frame is visible.
6. Place dust bag holder and dust back into
the dust bag compartment, making sure the
entire bag is tucked in below the seal gasket.
7. Close dust bag compartment door and press
down gently until it locks into place.
NOTICE:
This product is intended for household
use only and not for commercial or
industrial use. Vacuuming of dust
from products like plaster, concrete or
ashes will damage the motor and void
the warranty.
Washable PreMotor Filter
3.
Tip:
For maximum cleaning performance,
check the filters often and clean or
replace if necessary.
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WARNING:
Do not operate cleaner
with damp or wet
filters or without all
filters in place.
11
M
aintenance and care
Replacing the post-motor HEPA media filter
The post-motor HEPA media filter assists in
the filtration process to return clean air to
the room.
1. Unplug the vacuum from electrical outlet.
2. Remove the filter door (located on the rear of
the vacuum) by pulling up on the filter door
latch.
3. Remove the post-motor HEPA media filter by
grasping the lip of the filter frame and
pulling up.
4. Replace the post-motor HEPA media filter
with a new filter.
NOTE: The post-motor filter is a white,
pleated HEPA media filter. This filter is NOT
washable and must be replaced when it
becomes dirty.
5. Replace the filter door by inserting the two
tabs at the top of the filter door and pushing
down on the bottom of the filter door.
Post-Motor
HEPA Media Filter
Maintaining the Wide Pet TurboBrush
The Wide Pet TurboBrush should be
checked regularly for clogs or debris
wrapping around the brush.
1. Unplug the vacuum from electrical outlet.
2. If a clog is present or debris is visible,
turn the collar on the neck of the Wide
Pet TurboBrush counterclockwise to the
unlocked position to remove the faceplate
and clear any obstructions.
3. To clean debris from the brush, remove the
brush from the drive belt and clean debris.
4. Reposition the drive belt on the brush. Place
the ends of the brush in the slots on the
sides. Reposition the faceplate and turn the
collar clockwise to the locked position.
2.
3.
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12
T
roubleshooting
WARNING:
To reduce the risk of electric shock,
turn power OFF and disconnect
plug from electrical outlet before
performing maintenance or
Vacuum cleaner won’t run
Possible causes Remedies
1. Vacuum cleaner is not plugged in 1. Check electrical plug
2. Power button is not pressed down 2. Press power button down
Vacuum cleaner won’t pick up or low suction
Possible causes Remedies
1. Tools, flex hose and/or telescoping 1. Remove each part and check for blockages
extension wand are blocked
2. Filters are dirty 2. Check and clean or replace pre-motor
and post-motor filters
3. Dust bag is full 3. Replace with new dust bag
4. Swivel hose not securely attached to suction opening 4. Make sure swivel hose is locked into
suction opening
5. Crack or hole in flex hose 5. Check hose and replace if needed
6. Air flow regulator or variable suction power 6. Change to closed or maximum setting
control is set to open or minimum setting
7. Wide Pet TurboBrush is clogged or debris 7. Check Wide Pet TurboBrush, see page 12
is wrapped around the brush
troubleshooting.
Visible dust escaping from vacuum
Possible causes Remedies
1. Dust bag is full 1. Replace with new dust bag
2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for
3. Filters are dirty 3. Check and clean or replace pre-motor
4. Flex hose is blocked 4. Remove hose and check for
5. Swivel hose not securely attached to suction opening 5. Make sure swivel hose is locked into
6. Crack or hole in flex hose 6. Check hose and replace if needed
Please do not return this product to the store.
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correct installation
and post-motor filters
blockages
suction opening
Other maintenance or service not included in the manual should be performed by an
authorized service representative.
Thank you for selecting a BISSELL product.
13
0844-888-6644
42 Rocco Drive
Scoresby 3179
Victoria
Australia
R
eplacement parts - BISSELL Pet Hair Eraser Compact
Item Part No. Part Name
1 203-7270 Dust Bag (3pk)
2 203-7276 Charcoal Odor Absorbing Packet (3pk)
3 203-7268 Pre-Motor Filter
4 203-7269 Post-Motor HEPA Media Filter
5 203-7275 Pet Hair Eraser Floor Nozzle
6 203-7277 Pet Hair Lifter
7 203-7257 Flexible Hose with Handle
8 203-7256 Telescoping Extension Wand
9 203-7279 Pet Tool Adaptor
10 203-1291 Pet Contour Tool
11 203-1290 Wide Pet TurboBrush
12 203-7280 Combination Crevice Tool/Dusting Brush
13 203-7278 Accessory Bag
1
5
9
13
2
6
10
3
7
11
4
8
12
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15
0844-888-6644
mpact anister
42 Rocco Drive
Scoresby 3179
Victoria
Australia
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