Binatone E800 User Manual

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11 Customising your handset

General points

You can customise the settings of your e800 handset and base unit, using a menu which is shown on the handset’s display. Please note that:

If you don’t press any button for about 25 seconds, the handset will time out

■

and the display will return to standby mode. When you confirm any setting you have made, you’ll hear a confirmation

■

tone. If you make a mistake, you’ll hear a warning tone. At the end of each set of steps, you can return the handset to standby mode

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by either replacing the handset on the base unit, or pressing and holding the HANG UP/C button.

Auto-answer

When a call comes in, you need to press any button to answer it. Or you can set auto-answer — so, if the handset is in place on the base unit, you simply lift it to answer the call, without pressing any button.

1 Press PROG then 1 5 2 Use  or  to set:

0 for auto-answer off 1 for auto-answer on

3 Press PHONE/OK to confirm

Ringer volume and melody

The handset has eight ringer volume levels, including 0 for off; and eight ringer melodies. With the volume set to 0, the handset won’t ring for incoming calls, but the display will show call or the phone number.

To change the volume:

1 Press PROG then 1 1 1 2 Use  or  to change the volume

3 Press PHONE/OK to confirm

To change the melody:

1 Press PROG then 1 1 2 2 Use  or  to change the melody

3 Press PHONE/OK to confirm

Key tone

Normally, whenever you press a button on the handset, you hear a ‘beep’ tone. You can turn these tones off if you prefer.

1 Press PROG then 1 1 3 2 Use  or  to set:

0 for key tone off 1 for key tone on

3 Press PHONE/OK to confirm

Direct Call

With Direct Call turned on, when you press any key except the PROG button, the handset will automatically make a call to a number you have programmed in. This feature is sometimes called babysitter’s call.

With Direct Call turned on, it is not possible to make emergency calls,

unless you have programmed an emergency number such as 999 as the Direct Call number. But remember that the number you have programmed will be dialled automatically when any key is pressed.

Before you can turn Direct Call on, you must program the telephone number. To program the number:

1 Press PROG then 1 3

2 Key in the number

You can press the HANG UP/C button to clear digits one by one; or press and hold the HANG UP/C button to clear the Direct Call number completely.

3 Press PHONE/OK to confirm

To turn Direct Call on and off:

1 Press PROG then 1 2 2 Use  or to set:

0 for Direct Call off 1 for Direct Call on

3 Press PHONE/OK to confirm

While Direct Call is turned on, the display shows and the Direct Call number. You can answer calls as normal.

Contents of this User Guide

1 Where to find it

2 Before you start

3 Installation

4 Switching on and off

5 Making and answering calls

6 Last Number Redial

7 Caller Display

8 Memory dialling

9 Intercom, transfer and conference

10 Handset registration

11 Customising your handset

12 Customising your base unit

13 Indirect Network

14 Cleaning and care

15 Connection and conditions for use

16 Technical details

17 Guarantee and service

18 Troubleshooting

May 2005

e800

Digital cordless telephone

USER GUIDE

If you need help …

The is available from

Binatone Help Line

9.00 am to 5.00 pm, Monday to Friday, on

0845 345 9677

Calls are charged at Local Call rate.

Or visit our website:

http://www.binatonetelecom.com/

Before you can use the handset to make calls you will need to fit and fully charge the batteries, as described in Section 3.

Please read the notes in Section 2 before you install the base unit.

Important note — emergency calls

The e800 is not designed for making emergency calls when the mains power fails. So you should make alternative arrangements for access to Emergency Services.

(This means that you should also have a basic phone that does not need mains power, connected to your line so that you can make calls during a power failure.)

Customising your handset, continued

To clear all memories

This is a way of clearing all stored numbers at once, from the memory locations and the Last Number Redial memories. If you have set a Direct Call number, it will be cleared too.

1 Press PROG then 1 9

2 Press PHONE/OK to confirm

Note: Caller ID memories are cleared by resetting the base unit (Section 12).

To reset the handset

When you reset the handset, you return all its settings to their defaults:

Ringer volume — 7. Ringer melody — 4. Key tone — on. Indirect Network (Section 13) — off . Auto-answer — off. Select base unit — automatic (best connection).

1 Press PROG then 1 0

2 Press PHONE/OK to confirm

12 Customising your base unit

Emergency numbers

These two numbers can be dialled even when call barring is set.

1 Press PROG then 2 2 3 1

2 Key in the first emergency number

3 Press PHONE/OK to confirm

4 Press 2 3 2

5 Key in the second emergency number

6 Press PHONE/OK to confirm

Ringer volume and melody

The base unit has eight ringer volume levels, including 0 for off; and eight ringer melodies. With the volume set to 0, the base unit won’t ring for incoming calls.

To change the volume:

1 Press PROG then 2 1 1

2 Use  or  to change the volume

3 Press PHONE/OK to confirm

To change the melody:

1 Press PROG then 2 1 2

2 Use  or  to change the melody

3 Press PHONE/OK to confirm

Call barring

You can set call barring for individual handsets registered to your base unit. There are two kinds of call barring:

You can bar calls to up to two specific numbers (which can be dialling codes)

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with up to eight digits each. With this option, you need to program in the numbers first, then turn the barring on and off.

You can bar certain types of call — no outside calls, or no international calls.

■

When either kind of call barring is turned on, you may not be able to make a call, and you may see a ‘key’ symbol on the display.

To bar calls to specific numbers

1 Press PROG then 2 2 2

2 Key in the handset number (1 to 6)

3 Press 1 1

4 Key in the first barred number

5 Press PHONE/OK to confirm

6 Press 2 2

7 Key in the handset number (1 to 6)

8 Press 1 2

9 Key in the second barred number

10 Press PHONE/OK to confirm

To turn specific number barring ON and OFF:

1 Press PROG then 2 2 2

2 Key in the handset number (1 to 6) 3 Press 0 then use  or  to set:

0 for call barring OFF 1 for call barring ON

4 Press PHONE/OK to confirm

To turn barring of certain types of call ON and OFF

1 Press PROG then 2 2 1

2 Key in the handset number (1 to 6) 3 Use  or  to set:

0 no outside calls (intercom calls only) 1 no international calls 2 all calls allowed (call barring OFF)

4 Press PHONE/OK to confirm

Date and time

You need to set the date and time if they are to be shown correctly on the handsets’ displays and stored with Caller Display records.

1 Press PROG then 2 3

2 Key in the date as a six-digit number

…for example, 131002 for 13 October 2002, 020303 for 2 March 2003.

3 Press PHONE/OK to confirm

4 Key in the time as a four-digit number

…for example, 0830 for 8:30 am, 1406 for 2:06 pm.

5 Press PHONE/OK to confirm

To clear all Caller Display memories

This is a way of clearing all stored numbers from the Caller Display memories.

1 Press PROG then 2 9

2 Press PHONE/OK to confirm

To reset the base unit

When you reset the base unit, you return all its settings to their defaults: Ringer volume — 7. Ringer melody — 4. Key tone — on. Call barring — none.

Caller Display memories — empty. Indirect Network codes — none.

1 Press PROG then 2 0

2 Press PHONE/OK to confirm

13 Indirect Network

You can use this feature if you make some of your calls via a different network from the one that supplies your exchange line. By using indirect access to an alternative network, you may be able to save money on long-distance and international calls. When you subscribe to an alternative network provider, they will send you a network access code

To route calls over the alternative network, you need to key in the access code each time you make a call. Your e800 can do this automatically when you dial a long-distance or international number (beginning with 0), either manually or from memory.

For local calls (numbers not beginning with 0), the e800 will not dial the network access code; so these calls will be routed over your local network. You can also set two ‘local’ dialling codes, beginning with 0, for which the network access code won’t be dialled.

The network access code and the additional ‘local’ dialling codes are set on the base unit, and apply to all registered handsets. But you need to turn the Indirect Network feature on and off on individual handsets.

To set the network access code

1 Press PROG then 2 4 0

2 Key in the network access code (up to six digits)

3 Press PHONE/OK to confirm

To set additional ‘local’ dialling codes

1 Press PROG then 2 4 1

2 Key in the first dialling code (up to 6 digits)

3 Press PHONE/OK to confirm

4 Press 4 2

5 Key in the second dialling code (up to 6 digits)

6 Press PHONE/OK to confirm

To turn Indirect Network on and off

You need to do this on each handset.

1 Press PROG then 1 4

2 Use  or  to set:

0 for Indirect Network off 1 for Indirect Network on

3 Press PHONE/OK to confirm

When you make a call, the handset will dial the network access code when you dial a number beginning with 0, except when it’s to one of the ‘local’ codes you have set. When a call is routed via Indirect Network,

Note — for Indirect Network to work, you must dial the phone number

(or select it from memory, LNR memory or Caller Display memory) before you press PHONE/OK for an outside line.

LC is shown on the display.

14 Cleaning and care

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Do not clean any part of your e800 with benzene, thinner or other solvent chemicals — this may cause permanent damage which is not covered by the Guarantee. When necessary, clean it with a damp cloth.

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Keep your e800 away from hot, humid conditions or strong sunlight, and don’t let it get wet.

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Every effort has been made to ensure high standards of reliability for your

e800. However, if something does go wrong, please do not try to repair it yourself — consult your supplier or the Binatone Help Line.

15 Connection and conditions for use

You can connect your e800 to a direct exchange line (DEL) — a line connected to a local exchange, with its own phone number; to an extension socket con nected to a DEL; or to an extension on an approved compatible PBX. Do not connect the e800 as an extension to a payphone.

The ringer equivalence numbers (RENs) of all instruments (phones, fax machines, etc.) connected to an exchange line must not add up to more than 4 — otherwise, one or more of them may not ring and/or answer calls correctly. The e800 has a REN of 1, and most other telephones have a REN of 1 unless marked otherwise.

16 Technical details

Standard Digital Enhanced Cordless Telecommunications (DECT)

Frequency range 1.88 to 1.9 GHz (bandwidth = 20 MHz)

Channel bandwidth 1.728 MHz

Operating range up to 300 m outdoors; up to 50 m indoors

Operating time Standby: 80 hours approx. Talking: 7 hours approx.

Temperature range Operating 0 ºC to 40 ºC. Storage -20 ºC to 60 ºC

Electrical power

Port specification The port (connected to the mains power supply) is a SELV

PBX compatibility Timed break recall: 100 ms (short press); 250 ms (long press).

Network connection This equipment is intended to be used in the UK only.

Declaration of conformity

The Binatone e800 complies with the essential protective requirements and objectives of:

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EC R&TTE Directive 1999/5/EC

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EC Low Voltage Directive 73/23/EEC

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EC EMC Directive 89/336/EEC

and conforms to the following relevant harmonised standards:

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Radio: TBR 6

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EMC: EN 301489

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Safety: EN 60950, EN 41003

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Other: I-CTR 37

Binatone Telecom plc operates a policy of continuous product improvement, and so reserves the right to make changes to the product and functions without notice.

Battery charge time: 15 hours

Handset — three AAA-size 300 mAH Nickel Cadmium (NiCd)

rechargeable batteries

Base unit/charger pod — input 230 V AC, 50 Hz; output

AC 9 V, 300 mA

port with respect to EN41003.

The port (connected to the telephone line) is a TNV port with respect to EN41003.

Pause length (using the Redial/CDS button): 3 seconds. Signalling type: DTMF (dual-tone multifrequency), also called tone dialling.

Operation on other countries’ PSTN termination points cannot be guaranteed.

17 Guarantee and service

The Binatone e800 is guaranteed for 12 months from the date of purchase shown on your sales receipt. The Guarantee does not cover damage by misuse or negligence, or by excessive voltages — for example, faults on the telephone line, or lightning.

Please keep your sales (till) receipt — this is your guarantee. You should also keep the original packaging material.

In the unlikely event that you need to return your e800 to our Repair Centre while it is under guarantee, there will be a £5 handling charge.

While the unit is under Guarantee

1 Disconnect the base unit from the telephone line and the mains electricity

supply

2 Pack up all parts of your e800, using the original packaging. Remember to

include the mains adapter

3 Return the unit to the shop where you bought it, making sure you take your

sales receipt

After the Guarantee has expired

If the unit is no longer under Guarantee, first follow steps 1 and 2 as for repair under Guarantee. Then …

3 Call our Service Department on 0845 345 9677 and ask for a quotation of

the repair charge and details of where to send your e800 for repair

4 Make sure you include with your e800: your name and address; a cheque

or postal order for the value of the repair charge

5 Return your e800 to the address given by the Service Department

Waste electrical products must not be disposed of with household waste. This equipment should be taken to your local recycling centre for safe treatment.

18 Troubleshooting

The e800 must be serviced by trained engineers. NEVER attempt any

repairs or adjustments yourself — you could make the problem worse and invalidate the Guarantee.

ALWAYS check first that:

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you have followed all the steps in Section 3 to install and set up your e800

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all connectors are firmly inserted in their sockets

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mains power is switched on at the socket

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the handset’s batteries are correctly and securely installed, and aren’t run down

Everyday use

“I can’t make or

answer calls.”

“I can’t make a

call.”

“When I press

keys, nothing happens.”

If the handset’s display is blank, it may be switched off. Press the HANG UP/C button to switch it back on.

Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone — not just for charging the batteries.

Make sure you’re using the telephone line cable that was sup plied with your e800. Other telephone line cables might not work.

Move the handset closer to the base unit.

Check the Battery Level symbol on the display. If it is low, replace the handset on the base unit or charger pod to recharge the batteries.

Switch off power at the mains socket, wait for a few seconds and then switch back on. This may solve the problem.

The handset’s keypad may be locked (see Section 4). Unlock it before you make a call.

Call barring to specific numbers may have been turned on.

Barring of certain types of call (international, or all outside calls)

may have been turned on.

Make sure the batteries are fitted in your handset. If the Battery Level symbol on the display shows ‘low’, recharge the batteries.

“When I key in a

number, it appears on the display, but I can’t make an outside call.”

“The phone does

not ring”

“My call was cut

off. Now I can’t use my handset.”

“There is inter

ference and noise on the line.”

“I hear ‘beeps’

from my handset while I’m on a call.”

“The Caller

Display feature isn’t working.”

Try moving the handset closer to the base unit.

Try a different position for the base unit — somewhere higher if possible, or further from other electrical equipment.

Call barring to specific numbers may have been turned on.

Barring of certain types of call (international, or all outside calls)

may have been turned on.

Check that the base unit’s mains power adapter is plugged in and power is switched on. The base unit needs mains power for normal operation of the phone — not just for charging the batteries.

Make sure you’re using the telephone line cable that was supplied with your e800. Other telephone line cables might not work.

Check that the total REN value of all equipment connected to your telephone line is no more than 4. Disconnect one or more telephones and see whether that helps.

If you went out of range, move the handset closer to the base unit before you try again to make a call.

Move the handset closer to the base unit, or to a different position.

Try moving the base unit so that it’s not near other electrical equipment, such as a television or a computer.

You’ll get the best results if you site the base unit as high as possible. For example, in a two-storey house, the first-floor landing is an ideal place for the base unit.

You may be going out of range of the base unit. Move closer, or your call may be cut off.

Check the Battery Level symbol on the display. If it is low, recharge the batteries.

You need to subscribe to the Caller Display feature from BT or your service provider.

The caller may have withheld their number by dialling 141. Or they may be calling from a network that does not transmit the Caller ID (for example, it may be an international call).

“When I try to

make a call, I hear Busy tone.”

“The volume is

low when I’m on a call.”

If you’re using a e800 Twin system, or have extra handsets registered to your base unit, check that another handset isn’t already in use on a call.

Make sure you’re holding the earpiece correctly over your ear.

Adjust the volume using the  or  button.

Using a multi-handset system

“I can’t transfer a

call.”

Make sure the other handset is in range of the base unit.

Make sure you’re dialling the correct number for the other handset (1 to 6, or 9 for all registered handsets).

Batteries

“The handset‘s

battery pack is running low within an hour or two.”

“I try to recharge

the batteries, but I still get a warning that they are low.”

Before you first used the handset, you should have left it on the base unit or charger pod for up to 15 hours to charge the batteries fully.

You may need to replace the batteries (see below).

Clean the battery charging contacts with a dry cloth.

Check the connections between the base unit and the mains

power socket.

You need to replace the batteries. To find out how to obtain replacements, call the Binatone Spares Department on 0845 345 9677, between 9.00 am and 5.00 pm, Monday to Friday.

Dispose of used batteries safely — never burn them, or put them where they could get punctured.

DON’T use non-rechargeable batteries in your e800 — they may burst, causing damage.

Indirect Network

“The Indirect

Network feature isn’t working.”

You must subscribe to an alternative network provider before you can use this feature.

If you have more than one registered handset, you need to turn the feature on for each one individually, as well as setting the network access code on the base unit.

When making a call, you must dial the number (or select the number from memory, LNR memory or Caller Display memory) before you press the PHONE/OK button for an outside line.

PBX use

“The Recall

function doesn’t seem to work.”

“Last Number

Redial and/or memory dialling don’t work on a PBX.

You may need to press and hold the R button for a couple of seconds, rather than pressing it briefly. Try this and see if it works.

When you first make a call, press the Redial/CDS/P button for a pause between the outside line access code (e.g. 9) and the tele phone number. You should later be able to redial the number.

When storing numbers in memory, you can include the outside line access code (e.g. 9) with each number.

If your PBX requires you to wait for a second Dial tone before dialling the telephone number, press the Redial/CDS/P button for a pause between the access code and the number.

You can also set up your e800 so that it automatically inserts a 2-second pause after you dial the outside line access code, as follows:

1 Press PROG then 2 5 0

2 Key in the line access code (up to four digits)

3 Press PHONE/OK to confirm

If the fault persists …

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Disconnect all other instruments connected to the same line as the e800 and see whether you can make a call.

■

Disconnect the base unit from the telephone line and plug a different phone into the master telephone socket. Try making a call. If this works, the line is OK.

■

If the call does not work, and you are using a two-way socket adapter, remove it and plug a telephone directly into the socket. If the call now works, the adapter may be faulty.

■

If you cannot make a call, the fault may be on the exchange line. Contact the service provider (the BT engineers on 151, or your cable company).

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If you still cannot identify the cause of the problem, contact the Binatone Help Line on 0845 345 9677.

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Where to find it1

UP and DOWN buttons

Press during a call to adjust the volume in the earpiece.

Press to move through the list of stored numbers or Caller Display records.

PHONE /OK button

Press to begin or answer a telephone call.

Press while programming to confirm your selection.

PROG button

Press to start programming. Press during a call to make a note

of a number in the Notebook.

(Last Number Redial)/

CDS/ PAUSE button

Press ONCE to make a repeat call to one of the last five numbers you dialled.

Press TWICE to see a list of Caller Display records.

Press to generate pauses when using the phone on a PBX.

/INT (Intercom) button

Press to make an intercom call (if you have more than one handset).

If the display is blank

Press the button to switch the handset on

SCROLL ( ) buttons#

When a long number (more than 16 digits) is shown on the display, press these to scroll along the digits.

HANG UP / C (Cancel) button

Press to hang up at the end of a call. Press and hold for 1 second to lock the keypad. Press and hold for 3 seconds to turn the handset on and off. While dialling or programming, press BRIEFLY to delete digits from

the display; or press and HOLD to clear the display.

R (Recall) button

connected to a PBX, or if you use BT’s Select Services.

IN USE light

This comes on when you have a connection to the telephone line.

HANDSET LOCATOR button

Press to make all registered handsets ring (see below).

MEMORY button

Press to store numbers in memory and to make calls to stored numbers.

Ringer

To page all handsets from the base unit

To make all registered handsets ring (this is useful if you’ve forgotten where you put a handset):

Press the HANDSET LOCATOR button

Handsets ring for up to 30 seconds. To stop the ringing before this time:

Press the HANDSET LOCATOR button again OR press any button on any handset

eYou may need this during a call if your 800 is

… and symbols on the display

The time is shown if you’ve

The handset’s number (1 if you have a single system, 1, 2 or 3 if you have a Twin or Triple system)

Signal level

New call

Intercom call

Memory/ store

Indirect network

Redialling

Caller Display

Keypad locked

Battery charge level

The duration of each call is shown on the display from 20 seconds after you press the PHONE button for a line, until 5 seconds after you end the call.

What the symbols mean

This shows the strength of the signal between the handset and base unit. It flashes while the handset is trying to establish a radio link .

to the base unit If this symbol flashes while you’re

on a call, move closer to the base unit

This appears when you missed incoming calls (even if you do not use Caller Display).

This flashes while your handset is ringing for an intercom call, and comes on steadily when the call’s connected.

This comes on when you’re storing numbers in memory, and when you’re making calls to stored numbers.

This appears when the handset is dialling a non-local number via an alternative network.provider’s

This appears when you’re using Last Number Redial.

This appears when you’re checking, or dialling from, the list of Caller Display records.

This appears when the keypad is locked, or when you’re trying to dial a barred number.

When this shows ‘nearly empty’ ( ), put the handset onto the base unit or charger pod as soon as possible, to charge the batteries. While the batteries are being charged, this symbol blinks.

set the handset’s clock

The base unit’s number (1, unless you have registered your handset to more than one base unit)

2 Before you start

Unpacking your e800 system

In the box are:

the cordless handset (up to six, depending on which e800 system you have

■

bought) the base unit

■

three rechargeable batteries and a battery compartment cover for each

■

handset a telephone line cable for the base unit

■

a mains power lead and adapter for the base unit

■

up to five charger pods, each with a separate mains power lead and adapter.

■

Keep the packaging materials in a safe place in case you later need to transport the unit.

Keep your sales (till) receipt, which is your guarantee.

Positions for the base unit and charger pod

The base unit and charger pod should each be placed on a level surface, in a position where:

the mains adapter plug will reach an easily accessible 230-V AC switched

■

mains supply socket — never try to lengthen the mains power cable the telephone line cable will reach your telephone line socket or extension

■

socket (base unit only; charger pods have no connection to the telephone line) it is not close to another telephone — this can cause radio interference

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during calls it is not close to a sink, bath or shower, or anywhere else where it might get

■

wet it is not close to other electrical equipment — fridges, washing machines,

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microwave ovens, TVs, fluorescent lights, etc.

To use your handset and base unit together, you must be able to establish a radio link between them. Be aware that:

Siting the base unit as high as possible will give better results — for example,

■

in a two-storey house, the best position may be on the first-floor landing. Any large metal object — like a refrigerator, a mirror or a filing cabinet —

■

between the handset and base unit may block the radio signal. Other solid structures, like walls, may reduce the signal strength.

■

Installation3

Choose a suitable site for the base unit

See above

Connect the mains power lead

and the telephone line cord into the underside of the base unit

Use the telephone line cord supplied with your 800 — do not use any other telephone line cord

Plug the mains adapter into a 230 V AC,

50 Hz mains socket, with the switch on the socket set to OFF

The e8000 base unit and charger pod must be used with the mains adapters supplied.

Using any other adapters will result in noncompliance with EN60950, and will invalidate any approval given to this apparatus.

If you have one or more charger pods …

Plug the mains adapter into a 230 V AC, 50 Hz mains socket, with the switch on the socket set to OFF

See the note on page 4

Switch on at the mains socket(s)

Fit the rechargeable batteries in each handset

. Fit the three batteries as shown, making sure you match

+–

the and ends to the markings in the battery compartment

Only use the rechargeable batteries supplied with the handset. DON’T use non-rechargeable batteries — they may burst, causing damage.

Charge the batteries for 15 hours

Before you use the handset for the first time, it’s important to charge the batteries fully.

The handset ‘beeps’ when it’s correctly in position on the charging cradle.

Leave the handset on the charging cradle for 15 hours.

The battery charge level symbol should increase by one bar every half hour when you’re charging an empty battery. If you think that the symbol isn’t showing the correct battery charge level, remove and refit the batteries.

Connect the base unit to the telephone line

Switch off power at the mains socket Insert the telephone line plug into

the socket as shown Switch mains power back on

Make sure the mains socket is switched on if you want to use the phone — it will not work without electrical power

The battery level symbol blinks

B. Fit the battery compartment cover, sliding it into place and pressing firmly to make sure it is secure

The Charge light comes on.

Use the plug to raise the shutter before pushing it into the socket

NOTE: the charger pod does not have a connection to the telephone line.

4 Switching on and off

To switch the handset on and off

To switch the handset off and save battery power:

Press HANG UP/C and hold it for 3 seconds until the display goes

◗

blank

To switch the handset back on:

Briefly press HANG UP/C

◗

To lock the keypad

To lock the keypad:

Press HANG UP/C and hold it for 1 second until the key symbol

◗

and a group of dashes appear on the display

To unlock the keypad:

Press HANG UP/C and hold it for 1 second until the key symbol

◗

disappears from the display

Or simply replace the handset on the base unit or charger pod

◗

Notes

When the handset is switched off, it can’t be used for making calls, including

■

emergency calls. When the handset is switched off, it won’t ring for incoming calls, but the

■

base unit will still ring. To answer a call when the handset is switched off, you need to switch it back on. Remember that it may take a few moments for the handset to re-establish a radio link with the base unit.

When you don’t need to use the handset (for example, overnight or when

■

you go out), replace it on the base unit or charger pod, to keep the batteries charged

5 Making and answering calls

To make a call

1 Key in the telephone number

If you make a mistake, press the HANG UP/C button to clear digits one by one from the display.

2 Press PHONE/OK

(You can dial the number after you press the PHONE/OK button to get Dial tone if you prefer, but you won’t be able to correct any mistakes if you do it this way.)

If you want to use the Indirect Network feature, refer to Section 13.

To answer a call

When there’s an incoming call, call or the phone number (if you subscribe to Caller Display: see Section 7) flashes on the display; and the base unit and handset ring.

Press any button to answer the call

◗

To end a call

Press HANG UP/C so the IN USE light on the base unit goes out

◗

Or simply replace the handset on the base unit or charger pod

◗

Earpiece volume

During a call, to adjust the volume in the earpiece:

Press  or  There are three volume levels, shown by bars on the

◗

left-hand side of the display. After you end your call, the earpiece volume will stay at the level you have set.

6 Last Number Redial

To make a repeat call to the last number you dialled (up to 24 digits):

1 Press Redial/CDS

2 Press PHONE/OK

To make a repeat call to one of the the last five numbers you dialled:

1 Press Redial/CDS

2 Press  or  if necessary until the number you want is displayed

3 Press PHONE/OK

To clear a number from the Last Number Redial (LNR) memories:

1 Press Redial/CDS

2 Press  or  until the number is displayed

3 Press and hold HANG UP/C until you hear a tone;

OR press and hold HANG UP/C for 5 seconds to clear all five LNR memories

Notes

■

Only numbers you’ve dialled manually will be stored in the LNR memories; not numbers you’ve dialled from memory or from the Caller Display list.

■

Numbers you’ve dialled more than once will be stored only once.

■

Each time you dial a number, it clears the oldest one from the LNR memories; so you don’t need to clear numbers manually unless you want to.

7 Caller Display

If you subscribe to this feature from your service provider, you can see the phone numbers of your callers on the display, before you answer. If a caller withholds their number by dialling 141, or if they are calling from a network that does not transmit the number, no number will be shown on the display when the phone rings.

The e800 will store the numbers of the last 10 callers (whether or not you answered the call) so you can call them back later. When all 10 Caller Display memories are full, the next incoming number will overwrite the oldest one. If the number was withheld or unavailable, no record will be stored.

If you’ve got new Caller Display records, the symbol is shown on the display.

To check Caller Display records

1 Press Redial/CDS TWICE

The most recent caller’s number is shown on the display.

2 Press STAR to switch between the number, and the time/date of

the call

If the number had more than 13 digits, you’ll see the first 13 digits of the number when you press Ø once; press it again to see the time/date.

3 Press  or  to scroll through the records

When you’ve checked all the records, the

symbol disappears from the display.

To return a call

To ring back someone who’s called you:

1 Follow steps 1 to 3 above to display the number

2 Press PHONE/OK to dial the number

To delete Caller Display records

To delete a Caller Display record:

1 Follow steps 1 to 3 above to display the number

2 Press and hold HANG UP/C until you hear a tone;

OR press and hold HANG UP/C for 5 seconds to clear all records

CID

8 Memory dialling

You can store up to 20 phone numbers in memory. Each number can have up to 24 digits. The 20 memory locations are numbered 01 to 20.

To store a number

1 Key in the phone number

If you make a mistake, press the HANG UP/C button to clear one digit at a time from the display.

2 Press and hold MEMORY for at least a second

The phone number appears on the display, with the first free memory location to the left of it. To store it in a different location, use the button to move to the one you prefer.

3 Press PHONE/OK to confirm

To make a memory call

1 Press MEMORY briefly

Two dashes flash on the left side of the display

2 Either press  or  to find the number you want;

OR key in a two-digit memory location number (01 to 20) using the numbered keys

3 Press PHONE/OK

Chain dialling

You can store part of a number (for example, the long-distance dialling code) in memory, and use any combination of memory and manual dialling to make a call.

To change a stored number

1 Press PROG

2 Press MEMORY

3 Press  or  until the number you want to change is displayed

4 Press HANG UP/C to delete digits one by one; then key in the

new digits

5 Press PHONE/OK

 or 

To delete a stored number

1 Press MEMORY

2 Press  or  until the number you want to delete is displayed

3 Press and hold HANG UP/C until you hear a tone and the number

disappears from the display; OR press and hold HANG UP/C for 5 seconds to clear all memories

To use the notebook

You can store a number in memory while you are busy on a call.

1 Press PROG

2 Press MEMORY

3 Press  or  to find a free memory location;

OR key in a memory location number using the numbered keys

4 Key in the phone number you want to store

5 Press PHONE/OK to confirm

Note: If you want to quit the notebook without storing a number, press the

HANG UP/C button for one second.

To store an LNR number in memory

You can move a number from the Last Number Redial (LNR) memories to a more permanent memory location.

1 Press Redial/CDS

2 Press  or  if necessary until the number you want is displayed

3 Press and hold MEMORY for one second

The display shows a free memory location. You can press

select a different free location if you wish (only free locations are displayed).

 or  to

4 Press PHONE/OK to store the number

To store a Caller Display number in memory

1 Follow steps 1 to 3 in ‘To check Caller Display records’ (Section 7) to

display the number

2 Press and hold MEMORY for one second

The display shows the first free memory location. You can press

to select a different free location if you wish (only free locations are displayed).

 or 

3 Press PHONE/OK to store the number

9 Intercom, transfer and conference

If you have an e800 multi-handset system, you already have up to six handsets registered to your base unit. You can register additional handsets — altogether, up to six handsets per base unit. With two or more handsets registered, you can:

■

make intercom calls from one handset to another

■

transfer an outside call from one handset to another

■

shuttle between an outside call and an intercom call

■

set up a three-way conference call

Each handset’s number (h1 to h6) is shown on its display.

The ringing tune for intercom calls is different from that for outside calls. When someone makes an intercom call to you and you can answer and end the call as normal.

Only one handset can be connected to the outside line at once. If you try

to make a call while another handset is using the line, you’ll hear Busy tone. Some of the instructions in this section tell you to press a button ‘for one

second’. This means you should press the button and hold it down until the display changes, you hear a tone, or you’re connected to another call.

To make an intercom call

1 Press Ø/INT for one second

INT appears on your handset’s display, with the numbers of all other

registered handsets.

2 Key in a handset number; OR press 9 to call all other registered handsets

The other handset rings, and the

the other handset user answers, you will be connected.

To transfer a call

When you’ve made or answered an outside call, to transfer it to another handset:

1 Press Ø/INT for one second then key in the number of the other

handset

The outside call is put on hold and the other handset rings. When the user

answers, you can speak to her/him. If the user does not answer, you can get back to the outside call at any time by pressing and holding Ø/INT again.

2 Press HANG UP/C to hang up and transfer the call

You can press the HANG UP/C to transfer the outside call before the other user answers your intercom call. If the user hasn’t answered after 30 seconds, the outside call will come back to you and your handset will ring.

INT appears on your handset’s display,

INT symbol flashes on its display. When

To shuttle between two calls

When you have both an outside call and an intercom call in progress, you can shuttle from one to the other, like this:

Press Ø/INT for one second to speak to each in turn, putting the

◗

other on hold You can transfer the outside call to the other handset by pressing

HANG UP/C while you’re connected to the intercom call. If you press HANG UP/C while you’re connected to the outside call, you’ll

disconnect it.

To set up a three-way conference

To set up a three-way conference between yourself, an outside call and an intercom call with another handset::

Press (HASH) for one second

◗

To suspend the other handset user from the conference call:

Press for one second

◗

You remain connected to the outside call. If the other user has not hung

up, you can bring her/him back into the conference by pressing # again.

OR, to drop out of the conference call, leaving the other user connected to the outside call:

Press HANG UP/C

◗

New Call tone

When you are on an intercom call and an outside call comes in, you will hear New Call tone over your conversation to tell you that someone is calling you.

To answer the outside call and end the intercom call:

Press R briefly

◗

OR, to answer the outside call and put the intercom call on hold (so you can later use shuttle, conference or transfer):

Press Ø/INT for one second

◗

10 Handset registration

The handset(s) supplied with your e800 base unit are already registered — the first one as handset number 1, the second as number 2. You don’t need to reregister them unless you have a problem.

To check whether a handset is registered, make sure mains power to the base unit is switched on and the handset is within range. The handset’s display should show its number, and the ‘signal level’ symbol on the display should show three bars. If the display shows Out of range continuously, you need to re-register the handset.

To register a new handset or to re-register a handset

1 Press and hold the HANDSET LOCATOR button on the base unit

You hear Registration tone (slow ‘beeps’). You now have 30 seconds in which to register the handset.

2 On the handset, press PROG then 1 6

followed by the base unit number (1)

(Or, if the handset is already registered to a different base unit, key in a new base unit number — 2, 3 or 4.)

3 Key in 0000 (the base unit’s PIN)

4 Press PHONE/OK

The display shows the handset numbers which are free on the base unit.

5 (Optional) Key in a handset number

If you don’t key in a number at this point, the handset will be registered with the lowest free number.

The handset beeps to confirm registration.

To de-register a handset

You may need to do this in order to replace a faulty handset.

1 Press PROG then 2 6

The display shows the numbers of all handset registered to the base unit.

2 Key in the number of the handset to be de-registered

The display flashes, and the handset is de-registered.

To select a base unit

If your handset is registered to more than one base unit, it will automatically select the one with which it can best set up a radio link (usually the nearest one). Or you can select a base unit manually.

You don’t need this function if you have only one base unit.

1 Press PROG button then 1 7

2 Use  or  to select a base unit

Base units are numbered 1 to 4. If you select 0, your handset will automatically select the base unit that gives the strongest connection.

3 Press PHONE/OK to confirm

To register to a different brand of base unit

Your e800 can be registered to any GAP-compatible base unit; or your can register other GAP-compatible handsets to your e800 base unit. But we do not

guarantee that all features or display messages will be available using other manufacturers’ equipment.

1 Follow the instructions in the base unit’s User Guide to put the base unit into

registration mode (for example, step 1 of the registration procedure listed here).

2 Follow the instructions in the handset’s User Guide to register the handset

(for example, steps 2 to 5 of the registration procedure listed here). If you need to enter a PIN code for the base unit, refer to the base unit’s User

Guide. If you have problems, contact the Binatone Help Line for more advice.

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