Binatone E3300 User Manual

Important note — emergency calls

The e3300 is not designed for making emergency
calls when the mains power fails. So you should
make alternative arrangements for access to
Emergency Services.

(This means that you should also have a basic
phone that does not need mains power, connected
to your line so that you can make calls during a
power failure.)

If you need help …

The Binatone Help Line is available from 9.00 am to

5.00 pm, Monday to Friday, on

01325 304 473

Unpacking your e3300

In the box are:

■

the cordless handset (one for a Single system,
two/three for a Twin/Triple system)

■

the base unit

■

rechargeable batteries and a battery
compartment cover for each handset

■

a telephone line cable for the base unit

■

a mains power lead and adapter for the base
unit

■

if you have a Twin or Triple system, one or two
charger pods, each with a separate mains
power lead and adapter.

Keep the packaging materials in a safe place in
case you later need to transport the unit.

Keep your sales (till) receipt, which is your
guarantee.

Where to find it

Before you can use the handset to make calls
you will need to fit and fully charge the
batteries, as described on pages 4 and 5.

Please read the notes on pages 2 and 3
before you install the base unit.

LNR/ CDS/ PAUSE button

Press ONCE to make a repeat call
to one of the last five numbers
you dialled.

Press TWICE to see a list of Caller
Display records.
Press to generate pauses when
using the phone on a PBX.

INT ( ) button✱

Press to make an
intercom call.

PROG button

Press to start programming.
Press during a call to make a

note of a number in the
Notebook.

HANG UP / C (Cancel) button

1 second

3 seconds

Press to hang up at the end of a call.
Press for to lock the keypad;

or for to turn the handset
on and off.

While dialling or programming,
press briefly to delete digits from
the display; or press and hold to
clear the display.

UP and DOWN buttons▲▼

Press during a call to adjust the volume
in the earpiece.

Press to move through the list of stored
numbers or Caller Display records.

R (Recall) button

e

You may need this
during a call if your

3300 is connected to a
PBX, or if you use BT’s
Select Services.

MEMORY button

Press to store numbers in
memory and to make
calls to stored numbers.

HANDSET LOCATOR button

Press to make all registered
handsets ring, (useful if
you've forgotten where you
put a handset).

SCROLL ( ) buttons✱ #

When a long number
(more than 16 digits) is
shown on the display,
press these to scroll along
the digits.

IN USE light

This comes on when you
have a connection to the
telephone line.

PHONE /OK button

Press to begin or answer a
telephone call.

Press while programming to
confirm your selection.

If the display is blank

Press the button

to switch the handset on

When this shows ‘nearly empty’ ( ), put the handset onto
the base unit or charger pod as soon as possible, to charge
the batteries. While the batteries are being charged, this
s

y

mbol blinks.

Symbols on the display

The handset’s
number (1 if you
have a single system,
1, 2 or 3 if you have
a Twin or Triple
system)

The time is shown if you’ve
set the handset’s clock

The base unit’s number (1,
unless you have registered
your handset to more than
one base unit)

Intercom
call

Memory/
store

Indirect
network

Redialling

Caller
Display

This appears when the handset is dialling a non-local
number via an alternative network.provider’s

This appears when you’re using Last Number Redial.

This appears when you’re checking, or dialling from, the list
of Caller Display records.

This appears when the keypad is locked, or when you’re
trying to dial a barred number.

This flashes while your handset is ringing for an intercom call,
and comes on steadily when the call’s connected.

This comes on when you’re storing numbers in memory, and
when you’re making calls to stored numbers.

Keypad
locked

Signal
level

This shows the strength of the signal between the handset
and base unit. It flashes while the handset is trying to
establish a radio link .

.

to the base unit If this symbol flashes

while you’re on a call, move closer to the base unit

Battery
charge
level

New call

This appears when you missed incoming calls (even if you
do not use Caller Display).

What the symbols mean

The duration of each call is shown on the display from 20 seconds
after you press the PHONE button for a line, until 5 seconds after
you end the call.

CONTENTS

Read these notes first 3

Choosing a site for the base unit and
charger pod 3

Radio signals between handset and
base unit 3

Mains power connection 3

Installation and set-up 4

Before you start 6

Electrical safety 6
Interference 6
‘Out of range’ warning 6

Switching on and off 7

To switch the handset on and off 7
To lock the keypad 7

Making and answering calls 8

To make a call 8
To answer a call 8
To end a call 8
Earpiece volume 8
Last Number Redial (LNR) 9

Memory dialling 10

To store a number 10
To make a memory call 11
Chain dialling 11
To change a stored number 11
To delete a stored number 12
To use the notebook 12
To store an LNR number in

memory 13

Caller Display 14

To check Caller Display records 14
To return a call 15
To delete Caller Display records 15
To store a Caller Display number in

memory 15

Using a multi-handset system 16

To make an intercom call 16
To answer an intercom call 17
To end an intercom call 17
To transfer a call 17
To shuttle between two calls 18
Three-way conference 18
New Call tone 19
To page all handsets from the

base unit 19
To register a new handset to your

base unit 20
To de-register a handset 21
To select a base unit 21
To register to a different brand of

base unit 22

Customising — general points 22

Customising your handset 23

The handset’s PIN code 23
Auto-answer 23
Ringer volume and melody 24
Key tone 24
Direct Call 25
To clear all memories 26
To reset the handset 26

Continued overleaf …

Binatone Help Line: 01325 304 473 1

Customising your base unit 27

The base unit’s PIN code 27
Emergency numbers 27
Ringer volume and melody 28
Call barring 28
Date and time 30
To clear all Caller Display

memories 31
To reset the base unit 31

Indirect Network 32

To set the network access code 32
To set additional ‘local’ dialling

codes 33
To turn Indirect Network on and

off 33

Troubleshooting 34

Cleaning and care 40

Declaration of conformity 40

Guarantee and service 41

While the unit is under
Guarantee 41

After the Guarantee has expired 41

Technical details 42

Index 43

Contents

2

Connection and conditions for use

You can connect your e3300 to a direct exchange line (DEL) — a line
connected to a local exchange, with its own phone number; to an
extension socket connected to a DEL; or to an extension on an
approved compatible PBX. Do not connect the e3300 as an extension
to a payphone.

The ringer equivalence numbers (RENs) of all instruments (phones,
fax machines, etc.) connected to an exchange line must not add up to
more than 4 — otherwise, one or more of them may not ring and/or
answer calls correctly. The e3300 has a REN of 1, and most other
telephones have a REN of 1 unless marked otherwise.

Read these notes first

Choosing a
site for the
base unit and
charger pod

The base unit and charger pod should each be placed
on a level surface, in a position where:

■

the mains adapter plug will reach an easily accessible
230-V

AC switched mains supply socket — never try

to lengthen the mains power cable

■

the base unit’s telephone cable will reach your tele­phone line socket or extension socket (the charger
pod does not have a telephone line connection)

■

it is not close to another telephone — this can cause
radio interference

■

it is not close to a sink, bath or shower, or anywhere
else where it might get wet

■

it is not close to other electrical equipment — fridges,
washing machines, microwave ovens, fluorescent
lights, TVs etc.

Radio signals
between
handset and
base unit

To use your handset and base unit together, you must
be able to establish a radio link between them. Be
aware that:

■

Any large metal object — like a refrigerator, a mirror
or a filing cabinet — between the handset and the
base unit may block the radio signal.

■

Other solid structures, like walls, may reduce the
signal strength.

Mains power
connection

IMPORTANT —

■

The e3300 base unit must be used with mains
adapter, part no. XX002136D, supplied with the
unit.

■

The e3300 charger pod must be used with mains
adapter, part no. XX002137D, supplied with the unit.

Using any other adapter will result in non-compliance
with EN60950, and will invalidate any approval given to
this apparatus.

Binatone Help Line: 01325 304 473 3

Installation and set-up

4

1

3

5

4

Choose a suitable site for the
base unit See page 3

Plug the mains adapter into a
230 V AC, 50 Hz mains socket,
with the switch on the socket
set to OFF

Plug the mains adapter into a 230 V AC,
50 Hz mains socket, with the switch on
the socket set to OFF

Switch on at the mains socket(s)

If you have one or more charger pods …

Connect the mains power lead
and the telephone line cord into
the underside of the base unit

2

Use the telephone line
cord supplied with your

3300 — do not use any

other telephone line cord

e

See the note
on page 3

See the note
on page 3

Binatone Help Line: 01325 304 473 5

Fit a battery pack in each handset

6

7

RED BLACK

A. Plug in the
connector

B. Tuck the wires in
and lay the battery
pack in the
compartment

C. Fit the battery
compartment
cover, sliding it into
place and pressing
firmly to make sure
it is secure

Charge the batteries for 15 hours

When you don’t need to use the handset (for
example, overnight or when you go out),
replace it on the base unit or charger pod, to
keep the batteries charged.

Before you use the handset for the
first time, it is important to charge
the batteries fully.

Leave the handset on the charging
cradle for 15 hours.

The handset ‘beeps’ when it’s correctly
in position on the charging cradle.

The battery
level symbol
blinks

The Charge
lights come
on

Make sure the mains socket is
switched on if you want to use
the phone — it will not work
without electrical power

Connect the base unit to the telephone line

Switch off power at the mains socket
Insert the telephone line plug into

the socket as shown
Switch mains power back on

8

Use the plug to
raise the shutter
before pushing
it into the socket

NOTE: the charger pod does not have
a connection to the tele

p

hone line.

Before you start

Electrical
safety

◆

DO NOT let the base unit or charger pod get wet.
Electrical equipment can cause serious injury if used
while you are wet or standing in water.

◆

If the base unit (or the charger pod) ever falls into
water, DO NOT retrieve it until you have unplugged the
power lead from the mains and the telephone line plug
from the telephone socket; then pull it out by the
unplugged cables.

◆

NEVER use your e3300 outdoors during a thunderstorm
— unplug the base unit from the telephone line and the
mains socket when there are storms in your area.
Damage caused by lightning is not covered by the
guarantee.

Interference If the sound quality gets worse as you move around

while on a call, this is probably caused by interference
between the handset and the base unit, perhaps
because you are too near to another phone or other
electrical equipment.

Move to a different position to clear the interference.
If you do not move, your call may be cut off.

!

Radio interference in the environment may occasionally
cause a short break in the link between the handset
and the base unit while you are on a call. The
handset’s display will flash briefly, while the unit
automatically restores the link.

‘Out of range’

warning

If you hear a warning tone during a call, and/or the
sound in the earpiece becomes faint or distorted, you
may be going out of range of the base unit. Move
nearer to the base unit within 20 seconds, until the
tone stops. Otherwise, your call may be cut off.

6

Switching on and off

To switch the
handset on
and off

To switch the handset off and save battery
power:

◗

Press the HANG UP/C button and hold it for
3 seconds until the display goes blank

To switch the handset back on:

◗

Briefly press the HANG UP/C button

To lock the
keypad

To lock the keypad:

◗

Press the HANG UP/C button and hold it for
1 second until the ‘key’ symbol and a group
of dashes appear on the display

To unlock the keypad:

◗

Press the HANG UP/C button and hold it for
1 second until the ‘key’ symbol disappears
from the display

◗

Or simply replace the handset on the base
unit or charger pod

Notes

■

When the handset is switched off, it can’t be used for
making calls, including emergency calls.

■

When the keypad is locked, the handset can only call
the emergency numbers you have programmed as
described on page 27.

■

When the handset is switched off, it won’t ring for
incoming calls, but the base unit will still ring. To
answer a call when the handset is switched off, you
need to switch it back on. Remember that it may take
a few moments for the handset to re-establish a radio
link with the base unit.

Binatone Help Line: 01325 304 473 7

Making and answering calls

To make a call

1 Key in the telephone number

If you make a mistake, press the HANG UP/C
button to clear one digit at a time from the
display.

2 Press the PHONE button

(You can dial the number

after you press the

PHONE button to get Dial tone if you prefer,
but you won’t be able to correct any mistakes
if you do it this way.)

If you want to use the Indirect Network
feature, turn to page 32 for more information.

To answer a
call

When there’s an incoming call, the base unit and
handset ring, and call flashes on the display.

◗

Press any button (except HANG UP/C) to answer
the call

To end a call

◗

Press the HANG UP/C button so that the
PHONE light on the base unit goes out

◗

Or simply replace the handset on the base
unit or charger pod

Earpiece
volume

During a call, to adjust the volume in the earpiece:

◗

Press the ▲ or ▼ button

There are three volume levels, shown by bars
on the right-hand side of the display. After you
end your call, the earpiece volume will stay at
the level you have set.

8

Last Number
Redial (LNR)

To make a repeat call to the last number you
dialled (up to 24 digits):

1 Press the LNR/CDS button

2 Press the PHONE button

To make a repeat call to one of the the last five
numbers you dialled:

1 Press the LNR/CDS button

2 Press the ▲ or ▼ button if necessary until

the number you want is displayed

3 Press the PHONE button

To clear a number from the Last Number
Redial (LNR) memories:

1 Press the LNR/CDS button, then the ▲ or ▼

button until the number you want to delete
is displayed

2 Press and hold the HANG UP/C button until

you hear a tone;
OR press and hold the HANG UP/C button
for 5 seconds to clear all five LNR memories

Notes

■

Only numbers you’ve dialled manually will be stored
in the LNR memories; not numbers you’ve dialled
from memory or from the Caller Display list.

■

Numbers you’ve dialled more than once will be
stored only once.

■

Each time you dial a number, it clears the oldest one
from the LNR memories; so you don’t

need to clear

numbers manually unless you want to.

Making and answering calls

Binatone Help Line: 01325 304 473 9

Memory dialling

You can store up to 20 phone numbers in memory.
Each number can have up to 24 digits. The 20 memory
locations are numbered 01 to 20.

To store a
number

Method 1

1 Key in the phone number

If you make a mistake, press the HANG UP/C
button to clear one digit at a time from the
display.

2 Press and hold the MEMORY button for at

least a second

The phone number appears on the display,
with the first free memory location to the left of
it. To store it in a different location, use the

▲

or ▼ button to move to the one you prefer.

3 Press the PHONE button to confirm

Method 2

1 Press the PROG button

2 Press the MEMORY button

3 Press the ▲ or ▼ button to find a free

memory location (or key in a memory
location number using the numbered keys)

4 Key in the phone number

5 Press the PHONE button to confirm

(You can use either Method 1 or Method 2 to store
numbers, as you prefer.)

10

To make a
memory call

1 Press the MEMORY button

Two dashes flash on the left side of the display

2 Either press the ▲ or ▼ button to find a the

number you want;
or key in the memory location number using
the numbered keys

3 Press the PHONE button

Chain dialling You can store part of a number (for example, the long-

distance dialling code) in memory, and use any com­bination of memory and manual dialling to make a call.

To change a
stored
number

1 Press the PROG button

2 Press the MEMORY button

3 Press the ▲ or ▼ button until the number

you want to change is displayed

4 Press the HANG UP/C button to delete

digits one by one; then key in the new digits

5 Press the PHONE button

Memory dialling

Binatone Help Line: 01325 304 473 11