Page 1
B–5000
Instant Boiling and Chilled
Filtered Water System
User guide
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User guide
B–5000.
Thank you for choosing to install a
Billi B–5000 Instant Boiling and Chilled
Filtered Water System. Your B–5000
is manufactured to exacting standards
using high quality materials and with
proper maintenance and care, should
function for many years.
The Billi service representative to
contact for any service requirements
or to supply replacement fi lter
cartridges is:
Insert agent details
Filter cartridges are also available
online at www.billihome.com.au
Should any problems arise and our
representative is unavailable or unable
to help, please use our FREECALL
phone number: 1800 812 321.
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User guide
B–5000.
Product warranty
Subject to the warranty exclusions set out
below, if a defect in a new product supplied
by Billi Pty Ltd (ACN 124 066 717) ("Billi")
and purchased by you ("customer") from
a reseller authorised by Billi occurs within
12 months of the date of purchase of the
product or 24 months from the date of
purchase of the product if the system was
installed by Billi, as a result of defective
materials or defective manufacture by Billi,
and Billi receives a written claim (containing
details of the product defect together with
a receipt from the reseller of the products
showing the date of purchase of the products
and proof of installer, or such other proof of
purchase and the date of purchase as Billi
may accept) within 13 months of the date
of purchase, or 25 months from the date of
purchase if the system has been installed
by Billi, Billi shall, at its discretion:
a) direct an accredited service provider to
attend the customer's premises (provided
that the premises are located within
Australia) and repair the defect free of
charge; but if the customer's premises
are located more than 25 kilometres
from one of Billi's authorised service
agent's locations then the customer will
be liable for any increased freight costs,
fees, charges or levies Billi may incur as a
result of fulfi lling its obligations under this
paragraph a) of this Product Warranty; or
b) direct the customer to return the
product to Billi so that Billi may provide
a replacement product free of charge.
If Billi elects to do this, Billi will also pay
the necessary freight charges, and the
customer will pay for the removal of the
product and the costs of reinstalling the
replacement product.
Any product replaced or repaired under this
Product Warranty will be covered by the
product's remaining warranty period, or three
months, whichever is greater. If the product
or any part thereof is replaced by Billi under
this Product Warranty, all of the right, title and
interest in and to the replaced product or part
shall vest in Billi upon it being replaced.
—Warranty exclusions
1. Billi shall not be liable under this Product
Warranty:
a) unless the product was installed correctly
and as per the installation instructions
supplied with the product;
b) if the defect is contributed to or caused
by any improper usage of the product or
usage of the product for purposes other
than that for which the product was
designed or intended;
c) if the defect occurs wholly or partially
as a result of any act or omission by the
customer, or any person other than Billi;
d) if the product is subject to misuse,
neglect, accident or abuse or the
customer continues to use the product
after the defect becomes apparent;
e) if the product is damaged as a result
of poor water quality;
f) if the product is repaired, or any attempt
to repair the product is made, by anyone
other than an authorised repairer of the
products acting at Billi's direction; or
g) if the product is altered or modifi ed in any
way unless such modifi cation has been
approved in writing by Billi.
2. Notwithstanding anything to the contrary,
fi lters are not covered by this (or any other)
Product Warranty.
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User guide
B–5000.
—Limitation of liability
3. Except for the Product Warranty set
out above, and except for any liability in
connection with the supply of goods imposed
on Billi by the Trade Practices Act 1974
(Cth) and other similar state and territory
legislation (including for breach of implied
conditions and warranties) which cannot, or
which can only to a limited extent, be lawfully
excluded, all liability of, and conditions
and warranties relating to the supply of
the products by, Billi are hereby expressly
excluded. Any such liability which cannot be
lawfully excluded is limited, at Billi's option,
to any one or more of the following:
a) the replacement of the goods or the
supply of equivalent goods;
b) the repair of the goods;
c) the payment of the cost of replacing the
goods or of acquiring equivalent goods; or
d) the payment of the cost of having the
goods repaired.
Warnings
– For continued safety of this appliance
it must be installed, operated and maintained
in accordance with the manufacturer's
instructions.
– Your appliance should be installed by
a suitably qualifi ed tradesperson.
– For correct operation of this appliance
it is essential to observe the instructions
as outlined in this booklet.
– Do not use this appliance with water that
is microbiologically unsafe or with water
of unknown quality without adequate
disinfection before the system. Systems
certifi ed for cyst reduction may be used
on disinfected water that may contain
fi lterable cysts.
– Filter replacement must be performed
at intervals of not more than 12 months.
– Use this appliance only as directed in these
instructions and only for its designed
purpose.
– This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
– Children should be supervised to ensure
that they do not play with the appliance.
– DANGER: The operation of the thermal
cut-out indicates a possibly dangerous
situation. Do not reset the thermal cut-out
until the water heater has been serviced
by a suitably qualifi ed person.
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User guide
B–5000.
– WARNING: Do not connect any restrictor or
pressure relief device to the vent pipe of this
water heater if installed.
– If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualifi ed persons in order
to avoid creation of a hazard.
– New hose sets supplied with the appliance
are to be used. Old hose sets should not
be re-used.
Cupboard space requirements
Your Billi B–5000 underbench module requires
no cupboard ventilation but requires air space
around the unit of 25mm. Care should be
taken when using the cupboard space to avoid
stretching or damaging plastic pipe work.
Check fi ttings and tubing at each fi lter change
for signs of damage or leakage. Always ensure
access to power switch and water supply tap
is not restricted.
General maintenance
Your Billi B–5000 has been designed to require
minimal maintenance other than replacement
of fi lter cartridges. During each fi lter change,
check all water connection fi ttings for signs
of leakage. Check all tubing for any signs of
damage. Check the cupboard area around the
base of unit for any signs of moisture. Ensure
side vents of the underbench module are kept
clear and airfl ow is not obstructed. Restricted
airfl ow will cause ine cient operation of the
refrigeration system.
Cleaning the dispenser
Your Billi B–5000 Dispenser is fabricated from
robust metal with a tough protect chrome
plating. Care of dispenser is as with any
chrome plated tap ware. Avoid using abrasive
cleaners. Wipe clean using a damp cloth. Use
of a non-solvent, non-smearing cleaner such
as Windex is recommended. Do not pour water
over dispenser.
Caution and safety
Boiling water is dangerous and can cause
severe burns, particularly with young children.
Boiling water must always be handled with
caution. Use this appliance only as directed
in these instructions and only for the purpose
for which it has been designed. Your Billi
B–5000 is designed to be safe and practical.
In an environment with young children, it is
recommended that the boiling water safety
switch is activated.
The following safety features have been
included:
– Ergonomic levers control water fl ow.
– Levers located safely above water outlet.
– Smooth electronically controlled boiling
water fl ow rate. Flow is briefl y reduced as
water fi rst enters cup to prevent splashing.
– Dispenser remains cool to touch.
– Childproof safety switch.
– Boiling water safety isolation mode.
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User guide
B–5000.
Normal operation
—Dual action levers
To dispense drinking water from your
Billi B–5000, the hot or cold levers may be
depressed or lifted. When lifted, the levers
will latch for continuous delivery until
released with a light press. The B–5000
will not dispense hot and cold water
simultaneously. Water will not fl ow
if both levers are pressed together.
—Safety timeout
Your Billi B–5000 incorporates a water delivery
safety timeout to prevent an uncontrolled fl ow
of water. Water fl ow stops automatically after
a set time interval. Flow can be started again
by releasing and pressing the dispenser lever.
Boiling water timeout – 10 secs; Chilled water
– 1 minute.
—Dispenser indicator icons
The boiling water cup icon fl ashes red while
water is heating and remains steady when
boiling water temperature is reached. The
chilled water drinking glass icon fl ashes
blue when cold water is not yet su ciently
chilled and remains steady once the selected
temperature is reached.
—Dispenser swivel
The B–5000 dispenser incorporates a swivel
function, allowing the dispenser to be swung
out of the way if more sink space is required.
A central position stop provides positive
location during normal usage.
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—Childproof safety switch
Your Billi B–5000 is fi tted with a childproof
safety lock-out feature to protect against
accidental dispensing of boiling water and the
risk of burns. When this mode is activated, the
safety switch button located on the rear of the
dispenser must be pressed and the hot lever
lifted or pressed within 10 seconds to dispense
boiling water.
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User guide
B–5000.
Hot water dispensing will then be enabled
for a period of up to 10 seconds from the last
dispense. During this mode, the red hot cup
icon is on, and then gives 2 rapid fl ashes every
2 seconds. To activate, refer to Options, page 8.
—Self learning timer
Your Billi B–5000 incorporates an energy
saving self learning timer. This timer learns
the user's behaviour over a period of time (up
to one month) and pre-empts the need for
water throughout each 24-hour period over a
week. Data is lost when the power is removed,
however learnings from the fi rst day's use is
applied to the entire learning cycle so the unit
will quickly resume intelligent timer operation.
When the self learning timer is enabled the
unit will enter standby if no water is expected
to be used for a 3 hour or more period. The
unit will shutdown completely if no water
is expected to be used for a 6 hour or more
period. In o ce environments this feature
will typically cause the unit to turn o outside
normal business hours, ie: overnight and on
weekends. In domestic environments with
no one home during working hours the unit
will turn o through each weekday but may
remain on at night and during weekends.
To activate, refer to Options, page 8.
—Standby mode
Standby operation may be optionally enabled
to reduce power consumption. In standby
mode the hot water set point is reduced to
72°C and the cold water set point is increased
to 18°C. When enabled, standby is invoked
after two hours from the time of last use.
When a tap is pressed in standby no water
is dispensed. The indicators will fl ash to
indicate the water is not ready. The tap
can be repressed to dispense water.
To activate, refer to Options, page 8.
—Boiling water disabled mode
Your Billi B–5000 features an additional
boiling water safety isolation feature. Once
activated, delivery of boiling water becomes
totally disabled. Chilled water can be
dispensed normally. During this mode,
the hot cup icon will remain o . To activate,
refer to Options, page 8.
—Holiday mode
Holiday Mode is provided to save energy
when the unit will not be used for long periods.
In this mode both the water chiller and water
heater are disabled and the unit will use very
little power. Pressing the Pressure Relief
button places the unit in Holiday Mode.
The unit will exit Holiday Mode if either the
power is turned o then on or if any of the
taps are pressed. The Self Learning Timer
will ignore user behaviour while the unit is
in holiday mode and resume normal operation
when the mode is terminated. Holiday mode
is indicated by an occasional blink (on) of the
red and blue tap indicators.
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User guide
B–5000.
Options
Operating modes can be selected by the user
by entering Options Mode.
Within the Options Mode, you can set the safety
switch through the hot water lever and power
save mode through the cold water lever.
–To enter Options Mode
1. Turn on the unit and wait for normal
operation (icons are both illuminated
constantly).
2. Push both the Hot and Cold levers down
and while holding the two levers down
press the safety switch (located at the
back of the tap). Hold both levers and
safety switch for 3 seconds.
3. Icons will fl ash yellow.
4. Release both the levers and safety switch.
5. Unit is now in options mode.
6. If you wish to change or set the safety switch
mode, follow the safety switch settings
procedure below. If you wish to change or
activate the power saving mode follow the
power save mode settings procedure below.
—Safety switch settings
The Red icon indicates the di erent safety
settings enabled. To change or activate
a setting, press and release the hot lever
to scroll through the following options:
– O indicates the hot tap is disabled.
– Blinking indicates the safety switch is
enabled.
– On indicates normal operation with safety
switch not enabled.
To save new setting and exit Options Mode,
press the safety switch and release. Wait 10
seconds for unit to return to normal operation.
—Power save mode settings
The Blue icon indicates the power save level
that is selected. To change or activate a setting
press and release the cold lever to scroll
through the following options:
– O indicates Eco Intelligence™ self learning
timer is enabled.
– Blinking indicates standby mode is enabled.
– On indicates system in 24 hour continuous
mode.
To save new setting and exit Options Mode,
press the safety switch and release. Wait 10
seconds for unit to return to normal operation.
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User guide
B–5000.
Dispenser icon codes
Red
Blue
Normal Operation
Red
Blue
Red
Blue
Red
Blue
Red
Blue
Red
Blue
Operating temperatures of Hot
and Cold water not yet reached
Childproof Safety Lock activated
Boiling water disabled
System in Holiday Mode or O
System in Standby Mode
Red
Yellow
Blue
Yellow
Yellow
Filter change due
Unit in Fault Mode
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User guide
B–5000.
Billi Filter Cartridges
The Bill B–5000 is fi tted with single dual action
fi lter incorporating sediment and chemical
removal elements. All Billi B–5000 fi lters are
manufactured using bacteria and biofi lm
resistant materials for improved water quality.
Premium fi lters provide a better tasting water
due to the high quality, carbon chemical
removal fi lter. Sub-micron rated, these
fi lters have excellent chemical absorption,
removing or reducing chlorine, volatile organic
compounds (VOCs), chemicals, tastes and
odours. Use only genuine fi lters as designed
for this system. All drinking water fi ltration
systems should be fl ushed after a period of
non-use. If your Billi B–5000 has not been used
for a period of 48 hours or more, operate the
lever and run chilled water for 1 minute then
release the lever.
—Replacement of fi lter cartridges
Periodic replacement of your Bill B–5000
fi lter cartridge is necessary to maintain
the cleanliness of your drinking water. Billi
recommends a fi lter replacement every
12 months. A replacement fi lter change
service is available. If you wish to install the
replacement fi lter cartridges yourself, your
Billi representative will provide genuine Billi
replacement fi lter cartridge sets.
—Filter change due monitor
The B–5000 fi lter change due monitor
operates by counting the number of cups
dispensed and the number of days elapsed
until a pre-set level is reached. Once reached,
the dispenser icons will briefl y change to
orange once every fi ve seconds. The B–5000
will continue to operate while the fi lter
indicator is fl ashing. Water fi lters installed
in areas with higher levels of sediment will
experience a reduced service life. It may be
necessary to change fi lters before the change
fi lter indicator fl ashes. If particularly dirty
water is noticed coming through the water
supply, e.g. from other tap ware, immediately
place your Billi B–5000 into Holiday Mode by
pressing the Pressure Relief button. This will
help prevent premature blocking of the fi lter
cartridges.
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—Filter options
—990413 Sub-micron rated replacement
fi lter cartridge.
—990415 Premium sub-micron rated
replacement fi lter cartridge.
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User guide
B–5000.
Filter removal and replacement
instructions
1. Remove the front panel, see Diagram 1.
2. Place the unit in Holiday Mode by pressing
the Pressure Relief button once. The lights
on the dispenser will alternate and then go
o , see Diagram 2.
3. Hold fi lter and swing towards you slowly.
The top of the fi lter is in a hinged cradle
assembly. It should stop after approximately
30 degrees of travel, see Diagram 3.
1.
4. The fi lter can now be released from the
holding cradle by pulling down on the fi lter.
5. Take care not to spill water in the base of the
tray. If so wipe gently with absorbent paper.
6. Install new fi lter into the same location by
pushing all the way up into the cradle.
7. Push fi lter back into the unit until it locks
into place. Power light should come back on.
8. Lift cold lever and run until water fl ow stops.
Close cold lever and wait for 10 minutes. Lift
cold lever and run until water stops. Close
cold lever.
9. Check for any leaks from around the fi lter,
hosing or pipeworks.
10. Replace the front cover.
2.
3.
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Billi Pty Ltd
42 Lucknow Crescent, Thomastown
Victoria 3074 Australia
Telephone +61 3 9469 0400
Facsimile +61 3 9469 0499
www.billihome.com.au
Designed and manufactured in Australia.
As Billi Pty Ltd has a policy of continual
improvement, all details are subject
to change without notice. All goods
are sold subject to our published terms
and conditions. Billi is a registered
trademark. 0610
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