Instructions for Use
SOUN DGATE 3
Table of Contents
Instructions for Use 6
General Warnings 7
Hazard Warnings 7
Introduction 10
Getting Started 13
Charging the Battery 13
Battery Indication 15
Battery Life 17
Attaching the Neck Strap 18
Wearing the SoundGate 3 19
Hands Free with Neck Strap 19
Hand Held or in the Pocket 19
Using the Protective Skin 20
Positioning the Microphone 21
Operating the SoundGate 3 22
Turning your SoundGate 3 ON and OFF 23
Adjusting the Volume and Program Settings 25
Pairing to a Mobile Telephone
or other Bluetooth
Connecting to Paired Bluetooth
®
Devices 27
®
Devices 29
3
Using with a Mobile Telephone 30
Using the SoundGate App 35
Using with an MP3 Player or Computer 36
Wireless Connection 36
Wired Connection 37
Using the
Telephone Coil 39
SoundGate 3 Wireless Range 40
External Audio Devices (Bluetooth
®
) 40
Hearing Aid Range 41
Visual Indicators 43
Troubleshooting 46
Maintenance 54
International Warranty 55
Information to the User Regarding the Radio
Communication Part of the Device 57
Declaration of Conformity 60
Information and Explanation of Symbols 61
Service 66
4
Congratulations on the purchase of your new
SoundGate 3. Your SoundGate 3 allows you to
connect wirelessly between your hearing aids and
®
a wide range of audio devices via Bluetooth
.
Whether communicating wirelessly via your mobile
telephone device or streaming audio through your
television, computer, or MP3 player, this guide will
offer the instructions necessary to get you on your
way to better hearing.
Please read the entire contents of this booklet
before using your SoundGate 3. It contains
instructions on how to use and how to handle
your SoundGate 3. It also contains important
safety information.
5
Instructions for Use
The following models are covered by these
instructions: SoundGate 3.
The SoundGate 3 is intended to be used as:
1. A remote control for your hearing aid(s), for
volume and program changes
2. A streaming interface between external audio
devices (e.g., mobile telephones, T V, GPS, etc.)
and your hearing aid(s)
The SoundGate 3 can be connected to an iPhone® and to an
Android™ smar tphone, allowing you to alternatively control your
hearing aid(s) via the Bernafon SoundGate App. Please refer to
page 35 for more details on compatibility.
”Made for iPhone” means that an electronic accessory has been
designed to connect specically to iPhone, and has been certied
by the developer to meet A pple performance standards. Apple is not
responsible for the operation of this device or its compliance with
safety and regulatory standards. Please note that the use of this
accessory with iPhone may affect wireless performance.
Apple, the Apple logo and iPhone are trademarks of Apple Inc.,
registered in the U.S. and other countries. App Store is a service mark
of Apple Inc. Android and G oogle P lay are trademarks of Google Inc.
The Android rob ot is reproduced or modied from work created and
shared by Google and used according to terms described in the
Creative Commons 3.0 Attribution License.
6
General Warnings
Familiarize yourself with the following general
warnings before using your SoundGate 3.
Hazard Warnings
SoundGate 3 is not a toy and should be kept
away from children and vulnerable persons.
Special attention should be paid to the smaller
components in order to prevent swallowing or
choking. If a part is swallowed, see a doctor
immediately.
Never expose the SoundGate 3 to excessive
heat, such as putting it in an oven, micro wave,
burning it or leaving it inside a parked car in the
sun. There is a risk in these events that it will
explode and cause serious injury.
If by accident the neck strap should get caught
on something while the user is wearing it, the
neck strap is constructed to break automatically.
Therefore, never try to shorten or modify the
neck strap in an unauthorized way. The neck
strap should not be used for children who weigh
less than 11 kg (24 lbs).
7
Using SoundGate 3 with a mobile telephone
while driving may be distracting. If trafc laws or
driving conditions demand it, pull off the road
and park your vehicle prior to making and
answering calls.
SoundGate 3 should not be used in an aircraft
unless specically permitted by the ight
personnel
SoundGate 3 is designed to comply with the
most stringent Standards of International
Electromagnetic Compatibility. However,
SoundGate 3 might cause interference with other
medical devices such as debrillators and
pacemakers.
· Please contact the manufacturer of your
implantable device for information about the
risk of disturbance
· Immediately remove the SoundGate 3 if
interference is suspected. Do not use
SoundGate 3 and seek advice.
Interference can also be caused by power line
disturbances, airport metal detectors, electro-
magnetic elds from other medical devices,
radio signals and electrostatic discharges.
8
The safe use of the SoundGate 3 with the
auxiliary input cable is determined by an external
signal source. When the input cable is connected
to mains-operated equipment, this equipment
must comply with IEC-60065, IEC-60950,
IEC-60601 or equivalent safety standards.
The safety of recharging batteries with the USB
connector is determined by the external
equipment which should be UL approved
or comply with equivalent IEC-60065,
IEC-60950, IEC- 60601 or other equivalent safety
standards
Do not attempt to open the battery compartment,
as it may damage the battery.
9
Introduction
The following items are included in your SoundGate 3
package and will be covered within this instruction
guide:
SoundG ate 3 Neck strap
3.5 mm stereo cable Power adapter
10
Charger cradle Protective skin
Instructions for Use
SOUNDGATE 3
USB charging cable
Instructions for Use
11
SoundGate 3 Overview
1 Power ON/OFF
2 LED indicator
3a Volume up key
3b Volume down key
4 Auxiliary input key
5 TV key
4 5 6 7
3b
3a
6 Phone key
7 Microphone inlet
8 Neck strap jacks
9 3.5 mm auxiliary input
10 Micro-USB charger
jack
8
2
1
8
10
12
9
Getting Started
The SoundGate 3 contains a rechargeable battery.
Ensure your battery is completely charged prior to use.
Charging the Battery
The SoundGate 3 should be charged daily to
ensure sufcient battery life during normal hours of
operation.
The SoundGate 3 can be charged in the following
ways:
· Connect the power adapter
to the micro-USB charger
jack on the SoundGate 3.
Then plug the power
adapter into a wall socket.
· Connect the USB
charging cable to
the micro- USB
charger jack on the
SoundGate 3. Then
plug the opposite end
into the USB port on
your computer.
13
· Plug the power adapter into the
micro-USB jack of the charger
cradle. Then plug the power
adapter into a wall socket, and
mount your SoundGate 3 into
the cradle with the power key
facing up.
· When using the SoundGate 3 in a vehicle, you may
connect the USB charging cable to the micro-USB
charger jack on the SoundGate 3. Then plug the
opposite end into a 12 V car USB port or adapter
(not included).
14
Battery Indication
The LED indicator on the top of your SoundGate 3
will help you monitor the status of your battery life
and/or charging status.
LED Indication Status
Green
Red
Red (pulsing every
2 – 3 seconds)
Battery status is OK
Battery life is low
(approx. 20 minutes remaining)
Battery life is critically low
(approx. 5 minutes remaining)
15
LED Indication Status
Green (ashing)
Battery is connected
to a power source and
actively charging
Green Battery is charged completely
(SoundGate 3 powered ON)
OFF Battery is charged completely
(SoundGate 3 powered OFF)
16
Battery Life
The battery life of your SoundGate 3 depends on the
type and duration of usage. The table below indicates the maximum time a completely charged
SoundGate 3 battery will run for various functions.
Function Maximum Battery Life
Stand-by up to 60 hours
Streaming audio with
up to 10 hours
neck strap attached
Streaming audio without
up to 5 hours
neck strap attached
Battery charge time 2 hours
Stand-by mode is when the SoundGate 3 is powered
ON but is not actively being used. Phone calls with
®
connected Bluetooth
mobile telephones may still be
received in stand-by mode.
The rechargeable battery should not be drained
completely. Keeping the battery fully charged
will prolong its life. You cannot replace the
battery yourself. Please return the device to
your hearing care professional for service, if
necessary.
17
Attaching the Neck Strap
It is recommended to use your
neck strap at all times when
streaming audio from the
SoundGate 3.
The neck strap serves as an
antenna and helps direct the
audio signal to your hearing
aids.
Insert both ends of the neck
strap into the neck strap jacks
of your SoundGate 3, as shown
below. When the neck strap is
inserted completely, it will click.
Using SoundGate 3 without the neck strap
requires more power – consequently maximum
streaming time is reduced to 5 hours on one full
battery charge.
18
Wearing the SoundGate 3
Please use the guidelines below to determine how
your SoundGate 3 should be worn for different types
of use.
Hands Free with Neck Strap
Recommended uses:
®
Bluetooth
streaming, wired
connection to MP3 or PC
Hand Held or in the Pocket
Recommended use:
remote control
19
Using the Protective Skin
A protective skin is included in your SoundGate 3
package to help protect the device from debris and
light moisture. The protective skin may be used in
any of the recommended wearing positions.
To use, insert the SoundGate 3 completely into the
protective skin as indicated below.
Clean your protective skin with soap and warm
water, and ensure it is completely dry before
reinserting your SoundGate 3.
20
Positioning the Microphone
The microphone in the SoundGate 3 is only active
during streamed phone calls. In all other situations,
the microphone is turned off.
To ensure optimal sound quality for the person you
are speaking with during streamed phone calls,
it is recommended to position the SoundGate 3
microphone 10 – 30 cm (4 – 12 inches) from your
mouth.
21
Operating the SoundGate 3
Your SoundGate 3 can be used in many ways to
improve communication.
Whether using the SoundGate 3 as a remote control
to change your hearing aid volume and program
settings, or streaming audio from Bluetooth
devices, the following pages will help you to become
better acquainted with the operation of your
SoundGate 3.
®
-enabled
22
Turning your SoundGate 3
ON and OFF
Press the SoundGate 3 power key for approximately
2 seconds to turn your SoundGate 3 ON/OFF.
The LED indicator on the top of the SoundGate 3
will be green when your device is powered ON with
a charged battery.
The LED indicator will be off when your SoundGate 3
is powered OFF.
If the SoundGate 3 is powered OFF and its battery
is being charged, the LED indicator will ash green.
23
LED Indicator SoundGate 3 Status
Power ON
with charged battery
Power OFF
Power OFF
with connected power source
24
Adjusting the Volume and
Program Settings
The SoundGate 3 may be used to change the volume
and program settings of your hearing aid(s).
Adjusting Volume
A short press to the
SoundGate 3 volume up
or down key will adjust the
listening volume in your
hearing aid(s).
25
Changing Programs
2 sec.
If multiple listening programs
have been congured, you
may cycle forward or
backward through the
available programs by
pressing and holding the
SoundGate 3 volume up or
down key for approximately
2 seconds.
Note: When streaming audio,
it is not possible to change
listening programs. You must
rst disconnect from the
streamed audio source.
26
Pairing to a Mobile Telephone
or other Bluetooth
Before streaming audio to your hearing aids, a
secure connection must be established between the
SoundGate 3 and a Bluetooth
(e.g., mobile telephone). Ensure the SoundGate 3 and
Bluetooth
other during the pairing process.
®
device are within 1 meter (3 feet) of each
®
Devices
®
-enabled device
Prepare
®
Bluetooth
Device for
Pairing
Set the
SoundGate 3
into Pairing
Mode
Refer to the manual of the mobile
telephone or audio device and
prepare the device for Bluetooth
®
pairing as instructed.
Press and hold the power key for
approximately 5 – 6 seconds until
the LED indicator ashes rapidly
blue.
Pairing mode will be active for
2 minutes and may be cancelled
by pressing the power key for
3 seconds.
27
Activate
Pairing on the
®
Bluetooth
Device
When your Bluetooth
searches for and locates the
SoundGate 3, “SoundGate 3”
will appear in the device display.
®
device
Select the SoundGate 3 from your
device menu and when prompted
to enter a pin code, enter “0000”.
Some devices may require you to
select “Connect” in the display
menu. Please refer to the manual
®
of your Bluetooth
device for its
specic instructions.
The SoundGate 3 is capable of storing up to
8 paired devices at the same time. When the
maximum number of paired devices is reached,
the SoundGate 3 will begin to overwrite the
oldest pairings.
If you would like to clear all previously paired
devices, press and hold the volume up key and
power key at the same time for more than
5 seconds.
28
Connecting to Paired Bluetooth® Devices
When the SoundGate 3 has been paired and is within
®
range of a Bluetooth
device, the devices will
automatically locate each other. Use the appropriate
button on your SoundGate 3 to choose whichever
®
Bluetooth
device you wish to listen to.
29
Using with a Mobile Telephone
Your SoundGate 3 provides a Bluetooth® link
between your hearing aid(s) and your mobile telephone to act like a wireless headset. You should
wear SoundGate 3 with the neck strap at all times
when using with a mobile telephone.
Once you have paired your mobile telephone to the
SoundGate 3 as instructed above, the mobile telephone will automatically indicate that a Bluetooth
connection is active.
®
Make an Outgoing
Phone Call
30
When connected via Bluetooth®
to your SoundGate 3, calls
made by your mobile telephone
will automatically be transmitted to your hearing aid(s).
You do not need to operate the
SoundGate 3.
Answer
an Incoming
Phone Call
You will hear a ringing tone in
your hearing aids when you
receive phone calls to your
®
Bluetooth
connected mobile
telephone. The phone key on
your SoundGate 3 will also ash
rapidly green. A short press to
the SoundGate 3 phone key will
accept the incoming call. The
phone key will remain illuminated
green as long as the call
is active.
While Talking Speak into the microphone of
the SoundGate 3 (optimal
distance between your mouth
and the SoundGate 3 microphone
is approximately 30 cm /
12 inches).
31
Transfer
2 sec.
a Call back
to the Mobile
Telepho n e
During a call, press and hold
the SoundGate 3 phone key
for 2 – 3 seconds to transfer
control of the call back to the
mobile telephone. A subsequent 2 – 3 second press
will return control to the
SoundGate 3.
Such call transfers typically
must also be acknowledged/
accepted on the connected
mobile phone.
Mute Hearing
Aid Microphones
32
If distracted by background
noise during a mobile phone
call, you may press and hold
the volume up or down key
for 2 – 3 seconds to mute your
hearing aid microphones.
End a Phone Call
When a phone call is
complete, a short press on
the SoundGate 3 phone key
will terminate the call. The
previous listening program or
streaming state will resume.
You may also end the call from
your mobile telephone or wait
for the person on the other
end to terminate the call.
The previous listening program
or streaming state will also
resume in this case.
Reject an Incoming
Phone Call
A short press on the
SoundGate 3 volume down
key will reject an incoming call
and the current listening
program or streaming state
will resume.
33
Last Call Return
To automatically prompt a call
to the last number dialed from
®
your paired Bluetooth
mobile
telephone, press and hold the
SoundGate 3 phone key for
2 – 3 seconds.
Voice Dialing
34
For connected mobile telephones which support voice
dialing, a short press on the
SoundGate 3 phone key will
enable voice dial function.
Using the SoundGate App
If you are using an iPhone or Android smartphone
(SoundGate App for iPhone runs on iPhone 6 Plus,
iPhone 6, iPhone 5s, iPhone 5c, iPhone 4s, and
iPhone 4, and Android smartphones), you can
alternatively control your hearing aid volume,
program, and more via the Bernafon SoundGate App.
The app can be downloaded from the App Store and
TM
Google Play
. Search for “Bernafon SoundGate” and
then click to install this free app.
SoundGate App for iPhone runs on
iPhone 6 Plus, iPhone 6, iPhone 5s,
iPhone 5c, iPhone 4s, and iPhone 4,
and requires Bernafon wireless
hearing aids and SoundGate 3
with rmware 3.0 or later.
SoundGate App for Android smartphones requires Bernafon wireless
hearing aids and SoundGate 3 with
rmware 3.1 or later.
Before using the Bernafon SoundGate App,
®
an active Bluetooth
connection must rst be
made between your SoundGate 3 and your
iPhone or Android smartphone.
35
Using with an MP3 Player
or Computer
The SoundGate 3 can be used to connect to
audio sources such as MP3 players or personal
computers either:
®
· Via a wireless Bluetooth
· Via a wired cable connection
Wireless Connection
connection, or
To hear music or audio wirelessly from an MP3
®
player or computer with built-in Bluetooth
, make
sure the device has been paired to your SoundGate 3
(pages 27 to 29), that both devices
are powered on, and are within
range of each other (< 10 meters /
33 feet). Begin audio streaming by
giving a short press to the
SoundGate 3 auxiliary input key.
When audio streaming is
active, the auxiliary input
key will illuminate orange.
To end listening through the wireless source and
resume the previous listening program or streaming
state, give another short press to the auxiliary
input key.
36
Wired Connection
The SoundGate 3 can also be used with a wide range
of audio devices via a wired connection.
Plug one end of the 3.5 mm stereo cable included
with your SoundGate 3 into the appropriate
3.5 mm headset jack of the MP3, computer or audio
source of choice. Plug the opposite end into the
3.5 mm auxiliary input jack of the SoundGate 3.
Ensure the music or audio source in your device is
playing and un-muted, and give a short press to the
SoundGate 3 auxiliary input key to begin listening.
To end listening through the wired source and
resume the previous listening program or streaming
state, give another short press to the auxiliary input
key.
37
The SoundGate 3 has been linked to your
hearing aid(s) by your hearing care professional.
The hearing aid(s) will only accept remote
control commands and audio streaming from
the SoundGate 3 to which they are linked. This
ensures that other hearing aids cannot intercept
phone calls or other audio from your
SoundGate 3.
Audio streaming is one-way communication
from the SoundGate 3 to the hearing aid(s).
When audio streaming is stopped, the
SoundGate 3 instructs the hearing aids to
release the controls and resume normal
op eration.
38
Using the Telephone Coil
The SoundGate 3 has a built-in induction loop
receiver, which can be used to pick up audio
information from auditoriums, churches or public
buildings which have an installed audio loop.
If you are unsure if a location has an audio loop
installed, look for the universal symbol below.
To activate and begin listening via an
installed audio loop, press and hold the
SoundGate 3 auxiliary input key for
2 – 3 seconds.
To end listening through the
looped source and resume the
previous listening program or
streaming state, give another
2 – 3 second press to the
auxiliary input key.
39
SoundGate 3 Wireless Range
External Audio Devices (Bluetooth®)
The SoundGate 3 has a built in Bluetooth
®
receiver,
which is used to receive audio signals from external
®
communication devices that also use Bluetooth
.
Mobile telephones, wireless headsets and laptop
computers are all among the devices you may wish
to stream audio from. See pages 27 to 29 of
this manual for step-by-step instructions to pair your
®
SoundGate 3 to a specic Bluetooth
-enabled device.
In order to pair to or stream audio information from
®
an external Bluetooth
-enabled device, it is recommended to keep your SoundGate 3 within a range of
approximately 10 meters (33 feet). This range may be
affected by objects between the SoundGate 3 and
®
the connected Bluetooth
device. This range may
also be affected by
the quality of the
other device’s
antenna.
40
Hearing Aid Range
The SoundGate 3 has a built-in wireless transmitter,
which automatically streams audio information to
your hearing aid(s).
In order to stream information without interruption, it
is recommended to keep your SoundGate 3 and your
hearing aid(s) within a range of approximately
1 meter (40 inches). This range could be reduced by
metal objects and/or strong magnetic elds.
41
Always wear the neck strap antenna while
streaming audio from your SoundGate 3.
42
Visual Indicators
Light Action Status
Phone key
TV Key
Auxiliary
Input Key
Blinking GREEN Phone ringing
Steady GREEN Active phone call
No light No active calls
Blinking
ORANGE
Steady
ORANGE
No light No streaming
Fading
ORANGE
Steady
ORANGE
No light No streaming
Pairing to
TV Adapter
Active streaming
TV Adapter
TV Adapter
(Paired) Auxiliary
source available
Active streaming
Auxiliary source,
T-coil
Auxiliary source,
T-coil
43
Light Action Status
LED Indicator
Blinking BLUE Bluetooth®
Pairing Mode
Steady GREEN Battery OK
Blinking GREEN Battery charging
Steady RED Battery is low
Blinking RED Battery is
critically low
No light SoundGate 3
is OFF
44
Notes
45
Troubleshooting
Pairing Problem Solution
SoundGate 3
will not enter
®
Bluetooth
pairing mode
My Bluetooth®
device is not
locating the
SoundGate 3
Pairing was
unsuccessful
The SoundGate 3 is powered
OFF
The SoundGate 3 battery
is critically low
The SoundGate 3 is out of
range
The SoundGate 3 is already
connected and within range
®
of another active Bluetooth
device
The SoundGate 3 and/or
®
Bluetooth
device was not
in pairing mode when
attempting to pair
The incorrect passcode
was entered
46
Turn the SoundGate 3 ON
Recharge the SoundGate 3 battery
Ensure the paired SoundGate 3 and Bluetooth®
device are within 10 meters of each other
Turn OFF any active Bluetooth® devices which have
previously been paired to the SoundGate 3
Ensure the SoundGate 3 and Bluetooth® device are
actively in their pairing states when repeating the
pairing process. Press and hold the SoundGate 3
power key for approximately 5 – 6 seconds until the
LED indicator ashes rapidly blue. The SoundGate 3
pairing mode is active for 2 minutes.
Repeat the pairing process and enter the
password: 0000 (four zeros) into the Bluetooth
device
®
47
Phone Problem Solution
The SoundGate 3
phone key does not
blink when the
phone is ringing, and
there is no ringing
indication in the
hearing aids
The SoundGate 3
phone key is blinking
when the phone is
ringing but I hear no
ringing indication in
my hearing aids
The audio in my
hearing aids drops
out
The SoundGate 3 and phone
are not paired to each other
The Bluetooth® function
and/or power are turned OFF
on the SoundGate 3 or
®
Bluetooth
phone
The SoundGate 3 battery is
critically low
The SoundGate 3 is out of range
The SoundGate 3 is out of
®
Bluetooth
range
The neck strap antenna is not
mounted to the SoundGate 3
48
Pair the SoundGate 3 and selected Bluetooth® phone
(see pages 27 to 29)
Ensure the SoundGate 3 and Bluetooth® phone are
powered ON. Refer to the manual of your
®
Bluetooth
phone to ensure Bluetooth® function
is active.
Recharge the SoundGate 3 battery
Ensure the SoundGate 3 is kept within 1 meter
(40 inches) of the hearing aids.
For optimum performance always use the neck strap
antenna.
Ensure the SoundGate 3 and Bluetooth® phone are
within the recommended 10 meters of each other
While streaming, it is recommended to use the neck
strap antenna to prevent drop outs
49
Phone Problem Solution
The other party
has difculty
hearing my voice
on the phone
I have difculty
understanding the
other party when
I am in noisy
environments
I hear beeps in
my hearing aids
when operating my
mobile phone
The SoundGate 3 microphone
is not picking up your voice
clearly
Environmental sounds
interfere with speech
understanding
Volume is insufcient Adjust the volume on your SoundGate 3 to a
The key press feature is
activated in your mobile
phone
50
Ensure the SoundGate 3 microphone is positioned
within 30 cm (12 inches) of your mouth during
wireless phone communication
Press and hold the volume up or down key for
2 – 3 seconds to mute the hearing aid microphones.
Caution: Do not mute the hearing aid microphones
in listening situations that require your better hearing,
e.g. trafc.
sufcient volume to improve understanding
Refer to the manual of your phone to deactivate the
key press tone feature
51
Wired Audio Problem Solution
There is no audio
in the hearing aids
The audio source needs to be
turned on and connected to
the SoundGate 3
Volume level
is too high
Volume needs to be adjusted
on the connected wired audio
source
Charging Problem Solution
SoundGate 3 does
not work even while
The battery is drained
completely
charging
52
Verify that the audio source is powered ON and the
3.5 mm jack stereo cable is completely connected to
both the SoundGate 3 and the selected device. Refer
to the wired connection steps on page 37 of this
manual.
Adjust the volume on the audio source to a level that
suits you
The SoundGate 3 battery must be charged for at
least 20 minutes before it can operate. For optimal
use, avoid draining the battery completely.
53
Maintenance
The SoundGate 3 requires a minimum amount of
regular maintenance to ensure proper function. Wipe
the SoundGate 3 daily with a dry or slightly damp
cloth to remove any debris from its surface.
The microphone opening and audio input ports must
be kept free of dirt and debris at all times. The small
cleaning brush for your hearing aid(s) may be used to
clean these areas.
Do not submerge your SoundGate 3 or its neck strap
into water or other liquids at any time.
The SoundGate 3 is sealed and you should not
attempt to open it. If problems occur which cannot
be solved by the guidelines within this manual, you
should contact your hearing care professional.
54
International Warranty
The Bernafon SoundGate 3 has a limited warranty,
covering defects in materials and workmanship. This
warranty covers the SoundGate 3 itself, but not
accessories such as charger units, cable, etc. This
warranty becomes invalid if a defect is a result of
misuse or maltreatment.
This warranty is void if non-authorized personnel
have repaired the SoundGate 3. Please review
the warranty card with your hearing care professional
and make sure that your warranty card is completed.
®
In addition to the Bluetooth
SoundGate 3 contains a radio transmitter using short
range magnetic induction technology working at
3.84 MHz. The magnetic eld strength of the
transmitter is < – 15 dBµA/m @ 10 m.
The emission power from the SoundGate 3 is below
international emission limits for human exposure. For
comparison, the radiation of the SoundGate 3 is less
than unintended electromagnetic radiation from hair
dryers, electric shavers, etc.
transmitter, the
The SoundGate 3 complies with the international
standards concerning electromagnetic compatibility.
55
Date: Model:
Warranty period:
Serial no:
Hearing Centre
56
Information to the User Regarding
the Radio Communication Part
of the Device
Bernafon AG
SoundGate 3
FCC ID U6XSGATE3
IC: 7031A-SGATE3
Statement of compliance:
This device complies with part 15 of the
FCC Rules and RSS -210 of Industry Canada.
Operation is subject to the following two
conditions:
1. This device may not cause harmful interference, and
2. This device must accept any interference
received, including interference that may
cause undesired operation.
This Class B digital apparatus complies with
Canadian ICES-003.
57
Note: This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular
installation.
If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by
one or more of the following measures:
· Reorient or relocate the receiving antenna
· Increase the separation between the equipment
and receiver
· Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected
· Consult the dealer or an experienced radio/ T V
technician for help
58
Caution: Changes or modications not expressly
approved by Bernafon AG could void the user’s
authority to operate the equipment.
59
Declaration of Conformity
This device is classied as accessory in Class I
for medical devices and is in conformance with
the essential requirements of the Directive
93/42/EEC of the Council of the European
Communities concerning medical devices, MDD.
Hereby, Bernafon AG declares that this SoundGate 3
is in compliance with the essential requirements and
other relevant provisions of Directive 1999/5/EC.
Declaration of conformity is available at:
Manufacturer
Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
www.bernafon.com
60
Information and Explanation
of Symbols
The CE conformity marking indicates
conformance to all applicable European
Directives
This symbol indicates that it is important for
the user to read and take into account the
relevant information in these instructions for
use
This sign indicates important safety information
that must be observed to minimize risks or to
avoid hazardous situations
Important information for handling and
product safety
The crossed-out wheeled bin indicates that
the European Directive 2002/96/EC on waste
of electronic equipment applies
EMC and Radio communications compliance
label Australia
61
op er ati n g c on d it io ns
The product is designed such that it
functions without problem or restrictions if
used as intended, unless otherwise noted in
these instructions for use. The operating
temperature for the SoundGate 3 is
10° – 45° Celsius (50° – 113° Fahrenheit).
tr a ns po rt a nd s to ra ge c on di t io ns
During transport or storage, the temperature
should not exceed the limit value of
–25°/60° Celsius (–13°/140° Fahrenheit)
62
Notes
63
Notes
64
Notes
65
Service
If none of the actions listed on the previous
pages solve the problem, contact your hearing care
professional.
Do not attempt to repair your SoundGate 3
yourself.
Place stamp with dispenser name and address here:
66
157839/UK
Placeholder
for FSC logo
< >
8,15 mm
< 15 mm >
9.0 mm
< >
< 19 mm >
Australia
Bernafon Australia
629 Nudgee Road
Nundah QLD 4012
Freecall 1800 809 111
Phone +61 7 3250 0300
info@bernafon.com.au
Manufacturer
Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
Phone +41 31 998 15 15
info@bernafon.com
www.bernafon.com
New Zealand
Bernafon New Zealand
Level 1, Building F
27-29 William Pickering Drive
Albany, Auckland 0632
Toll Free 0800 44 22 57
Phone +64 9 415 7917
info@bernafon.co.nz
United Kingdom
Bernafon UK
Cadzow Industrial Estate
Off Low Waters Road
Hamilton
ML3 7QE Scotland
Phone +44 1698 285 968
info@bernafon.co.uk
0000157839000001
04.16/BAG/157839/UK /subject to change
Loading...