Bernafon Soundclip-A Instructions For Use Manual

Instructions for Use

SOUNDCLIP-A

Introduction to this booklet

This booklet guides you on how to use and
maintain your new SoundClip-A. Please read the
booklet carefully, including the Warnings section.
This will help you to get the most out of your new
SoundClip-A.

If you have additional questions about the use of
your SoundClip-A, please contact your hearing
care professional.

Intended use

The SoundClip-A is intended as a wireless receiver
and transmitter of sound between hearing aids and
the surrounding environment, including speech
and wireless electronic audio devices. The
SoundClip-A furthermore assists users of wireless
hearing aids to control the functionality provided by
their hearing solution.

The SoundClip-A is intended to be used by
children (> 36 months) and adults together with
their hearing solution.

IMPORTANT NOTICE

Please familiarize yourself with the entire
contents of this booklet before using
your SoundClip-A. It contains instructions and
important information about the use and
handling of your SoundClip-A.

Introduction

The SoundClip-A can be used both as a wireless
headset for mobile phones and as a
remote microphone/partner microphone.

1. Headset with mobile phone

Sounds from your phone

will be streamed to your
hearing aids through the
SoundClip-A (A). Your voice
is picked up by the
SoundClip-A and sent to
the mobile phone (B).

A

B

2. Remote/partner-microphone

The voice of a chosen speaker will be

transmitted wirelessly from the SoundClip-A
to your hearing aids.

Up to 20 m

Table of contents

Package content 9

Overview – main functions 10

Overview – product indicators 12

Getting started 14

Daily

use: On/Off 20

Daily use: Charging 21

Using SoundClip-A with a mobile phone 22

Ensuring SoundClip-A is connected
to the phone 23

Receiving calls 24

Making calls 26

Advanced headset features 27

Listening to music 28

Using SoundClip-A as remote microphone 30

Selecting microphone mode 31

Starting/stopping sound from remote
microphone 32

Regulating level from remote microphone 33

Starting/stopping sound from remote
microphone using your hearing aids 34

Using SoundClip-A as remote control for
hearing aids 35

Other features and functions 36

Cleaning the SoundClip-A 37

Warnings 38

Technical information 44

International warranty 47

9

Package content

The SoundClip-A box consists of the following
elements:

SoundClip-A Wall charger

(will vary from
country to country)

Lanyard – long

USB charger
cable

This booklet
(Instructions for Use)

Pouch

Lanyard – regular

Instructions for Use

S OUNDCLIP-A

Overview – main functions

Microphones

Front

Back

Multi button

· On/off

· Answer phone

· Mode selector

Volume

· Up

· Down

11

Status indicator Power indicator

Charging socket (Micro USB)

Clip (rotating) for wearing
the SoundClip-A

Overview – product indicators

Status Description

Blinking yellow Searching for hearing aids

•

Steady yellow

Idle. Hearing aids connected,
not connected to a phone.

Blinking blue

Searching for a mobile phone
(pairing)

•

Steady blue Connected to a mobile phone

•

Steady green In a call

Blinking green Incoming call

•

Steady orange Streaming music

•

Steady magenta Remote microphone mode

Blinking magenta

Remote microphone
reconnecting

13

Power Description

•

Steady red Battery low

•

Steady green Turned on – not charging

Blinking green Turned on – charging

Fading green Turned on – charging complete

Blinking orange Turned off – charging

•

Steady orange Turned off – charging complete

Getting started

Before you can use the SoundClip-A with your
hearing aids, both the hearing aids and the
SoundClip-A need to be paired/connected. Using
the SoundClip-A with a mobile phone also requires
the SoundClip-A to be paired with/connected to
your mobile phone.

A. Pairing hearing aids and SoundClip-A

See page 16 for detailed instructions about
pairing a SoundClip-A with your hearing aids

15

B. Pairing SoundClip-A and mobile phone

See page 18 for detailed instructions
about pairing a SoundClip-A with your
mobile phone

A. Pairing hearing aids with the SoundClip-A

1. Ensure SoundClip-A is
powered off

Press and hold multi button for

approx. 6 seconds until the
power indicator is OFF .

2. Turn both hearing aids OFF

(open battery drawer)

3. Turn both hearing aids ON

(close battery drawer)
The hearing aids will now

be ready for rst time
connection with the
SoundClip-A. You now
have 3 minutes to
complete the pairing.

4. Turn ON SoundClip-A

Press and hold multi

button for approx.
3 seconds until power
indicator shows
STEADY GREEN .

17

5. SoundClip-A will now search
for your hearing aids

Status indicator will be

BLINKING YELLOW .

6. Place SoundClip-A and both hearing aids
close to each other

(max. distance 20 cm)

7. Connection established
with hearing aid(s)
is indicated by status indicator

STEADY YELLOW .

20 cm

B. Pairing mobile phone with the SoundClip-A

1. Place SoundClip-A in pairing mode

Press and hold the multi button AND volume up

button for about 6 seconds (A) until status
indicator BLINKS BLUE .

2. The SoundClip-A will be in pairing mode for
about 3 minutes

A

19

5. Pairing complete

Pairing complete with mobile
phone is indicated by status
indicator STEADY BLUE .

3. Enable pairing on mobile phone

Turn on Bluetooth

®

. Search for and connect to/pair

with SoundClip-A.

This is normally in the settings –> Bluetooth®
section of your phone.

4. Enter pin code

If your phone requests a
pin code, enter 0000
(four zeros).

Daily use: On/O

ON

Press and hold multi button
for approx. 3 seconds until
power indicator shows

STEADY GREEN .

OFF

Press and hold multi button
for approx. 6 seconds until
power indicator is OFF .

21

Daily use: Charging

Battery low

With about 30 minutes
remaining streaming time,
the power indicator turns
RED .

Charging

Connect the enclosed
charger through the micro
USB connector in the
bottom of the SoundClip-A.
The power indicator

BLINKS GREEN or
ORANGE .

Charging indicators Status

Blinking Charging

SoundClip-A ON

Fading Charging complete

Blinking Charging

SoundClip-A OFF

Steady Charging complete

IMPORTANT NOTICE

The SoundClip-A should be worn as indicated for
best possible performance. It is important that
the microphone in the SoundClip-A is pointing

towards your mouth(A), and that the

SoundClip-A is not covered by clothes etc.
Maximum distance between SoundClip-A and
mobile phone is 10 meters.

Using SoundClip-A with a mobile phone

A

23

Ensuring SoundClip-A is connected
to the phone

Select phone mode

Press and hold multi button for
approx. 3 seconds to change

mode. Mode change is conrmed

by an audible indication in your
hearing aids. The status indicator
is STEADY BLUE .

Status Description

•

The SoundClip-A is in idle mode, i.e. not connected
to mobile phone. Connected to hearing aids.

•

Connected to mobile phone

•

The SoundClip-A is in remote/partner
microphone mode

Receiving calls

Phone connected

When the SoundClip-A is turned
on and in range of your mobile
phone it will automatically connect
to the mobile phone.

The status indicator is
STEADY BLUE .

Phone ringing

When the phone rings you will
hear a ring indicator (and if
available, the ring-tone from your
phone) in your hearing aids.

The status indicator will

BLINK GREEN

.

25

A

A

Answer call

Either click the multi button
(A) shortly – or answer the
call from your mobile phone.
Once the call is connected,
the status indicator will
change to
STEADY GREEN .

End call

Either click the multi button
(A) shortly – or hang up the
call from your mobile phone.
Status indicator is
STEADY BLUE .

Making calls

To make a call you only have to use the mobile
phone. The call will automatically be connected to
the SoundClip-A.

Once the call is connected the
status indicator will change to
STEADY GREEN .

27

Advanced headset features

Voice dialing / voice command

When connected to a mobile phone, double press
on the multi button activates voice dialing if
supported by the phone.

Reject call

A long press on the volume down button, while the
phone is ringing, rejects the call.

Mute hearing aid microphones

Press and hold volume down for about 3 seconds
to mute the hearing aid microphones.

Short press volume up or down will unmute
hearing aids.

Listening to music

Wireless audio (A2DP)

If connected to a mobile phone, or other device,
through Bluetooth®, the music played on the
phone/device will automatically be played in your
hearing aids.

Status indicator is STEADY ORANGE .

You do not need to operate anything on the
SoundClip-A.

Status Description

•

The SoundClip-A is streaming music
from the phone

29

Adjusting volume

While listening to music, the level of the streamed
signal can be adjusted using the volume up/down
buttons.

Stopping sound from phone

Short press on the multi button will stop sound.
Use the controls on the phone to start the sound.

Volume up

Volume down

Stop sound

Using SoundClip-A as remote
microphone

Remote microphone

In this mode speech from the person wearing the
SoundClip-A will be streamed directly to your
hearing aids.

IMPORTANT NOTICE

Ensure that the microphone is pointing to the
speaker’s mouth and that it is not covered by
clothes etc.

Up to 20 m

31

Selecting microphone mode

Select microphone mode

Press and hold multi button for
approx. 3 seconds to change
mode.

Mode change is conrmed by an

audible indication in your hearing
aids.

Status indicator is
STEADY MAGENTA .

Status Description

•

The SoundClip-A is in idle mode, i.e. not connected
to mobile phone. Connected to hearing aids.

•

Connected to mobile phone

•

The SoundClip-A is in remote/partner
microphone mode

Starting/stopping sound from remote
microphone

Stop sound from
microphone

Press and hold multi button (A)
for approx. 3 seconds to stop
the signal from the microphone
to the hearing aids and switch
the hearing aids back to their
normal program.

The status indicator will change
to STEADY YELLOW or
STEADY BLUE .

A

33

Regulating level from remote
microphone

Volume up or volume down

The streamed signal can be adjusted using the
volume up/down buttons.

Mute hearing aid microphones
(only sound from the remote microphone)

Press and hold volume down for about 3 seconds
to mute the hearing aid microphones.

Short press volume up or down will unmute
hearing aids.

Volume up

Volume down

Starting/stopping sound from remote
microphone using your hearing aids

P1 –> P2 –> TV –> Microphone

A press on the hearing aid
button will toggle to the next
program in the hearing aids.

Once you reach the remote
microphone program you will
hear the remote microphone
program indicator.

To stop remote microphone sound simply toggle
back to wanted hearing aid program.

IMPORTANT NOTICE

Please refer to your hearing aids instructions for
use for details on the functionality of your

specic hearing aid solution.

35

Using SoundClip-A as remote control
for hearing aids

When SoundClip-A is not streaming
sound it doubles as a remote
control for your hearing aids.

IMPORTANT NOTICE

Maximum distance between SoundClip-A and
hearing aids is 2 meters.

Volume up

· Short press

Volume down

· Short press

Next program

· Press and hold for 3 seconds for

next program

Mute hearing aid microphones –
long press

· Short press on volume up or down

will unmute

Other features and functions

One connection at a time

When paired with several devices (up to eight), the

SoundClip-A will only connect to the rst phone

available/in range.

No calls when used as microphone

When using the SoundClip-A as partner/remote
microphone, there will be no connection to the
mobile phone.

Timeout (out of range) when in microphone
mode

If the SoundClip-A is out of range of the hearing
aids, the hearing aids will return to their initial
program after 90 seconds.

Clear Bluetooth® pairings

Press and hold multi button, volume up and
volume down for 10 seconds to clear all Bluetooth®
pairings. Clearing completed is indicated by status
indicator BLINKING RED .

37

Cleaning the SoundClip-A

Use a soft, dry cloth to clean the SoundClip-A.
It must never be washed or immersed in water or
other liquids.

Warnings

You should familiarize yourself fully with the
following general warnings and the entire contents
of this booklet before using your SoundClip-A to
ensure personal safety and correct use. Consult
your hearing care professional if you experience
unexpected operations or events with your
SoundClip-A.

Choking hazards and risk of swallowing
small parts

SoundClip-A and its parts should be kept out of
reach of children and anyone who might swallow
these items or otherwise cause injury to
themselves. If a small part is swallowed, see a
doctor immediately.

Explosives

The power source in your SoundClip-A has

insufcient energy to cause re in normal usage

conditions. The SoundClip-A has not been tested
for compliance with international standards
concerning explosive environments. We
recommend you do not use your SoundClip-A in
areas where there is a danger of explosion.

39

X-ray/CT/MR/PET scanning, electrotherapy
and surgery

Remove your SoundClip-A before X-ray/CT/MR/PET
scans, electrotherapy, surgery, etc. as your
SoundClip-A may be damaged when exposed to

strong elds.

Heat and chemicals

The SoundClip-A must never be exposed to
extreme heat e.g. left inside a parked car in the sun.
The SoundClip-A must not be dried in microwave
ovens or other ovens. The chemicals in cosmetics,
hairspray, perfume, aftershave lotion, suntan lotion
and insect repellent can damage the SoundClip-A.
Always remove your SoundClip-A before applying
such products and allow time to dry before use.

Interference

The SoundClip-A has been thoroughly tested for
interference according to the most stringent
international standards. However, interference
between the SoundClip-A and other devices (e.g.
some mobile telephones, citizens band devices,
shop alarm systems and other wireless devices)
may occur. If this occurs, increase the distance
between the SoundClip-A and the interfering
device.

Use in trafc

Using the SoundClip-A can distract you. Be aware
of your surroundings while using the SoundClip-A.

Please refer to national trafc laws regarding the
use of communication devices while in trafc.

Use on aircraft

Your SoundClip-A contains Bluetooth®. The
SoundClip-A should not be used on board an

aircraft, unless specically permitted by the ight

personnel.

Active implants

Caution must be taken with active implants. If you
have an active brain implant, please contact the
manufacturer of your implanted device for
information about the risk of disturbance.

Rechargeable battery

Do not attempt to open the SoundClip-A, as this
may damage the battery.

Warnings

41

Never attempt to replace the battery. If battery
replacement is needed, please return device to the
supplier. The service guarantee is void if there are
signs of tampering.

The safety of recharging batteries using a USB
connector is determined by the external
equipment. When the USB connector is connected
to equipment plugged into a wall outlet, this
equipment should be UL approved or comply with
IEC-60065, IEC-60950 or other equivalent safety
standards.

Connection to external equipment

The safety of the use of SoundClip-A when
connected to external equipment (via auxiliary
input cable, via USB cable, or directly), is
determined by the external equipment. When
connected to external equipment plugged into a
wall outlet, this equipment must comply with
IEC-60065, IEC-60950 or equivalent safety
standards.

Cross control

Your SoundClip-A should be kept out of reach of
children or anyone who might take control of the
functionality, to ensure your personal safety and
avoid incorrect use.

Use of lanyard

If by accident the lanyard is caught on something
while wearing it, the lanyard is designed to break
automatically. Therefore, never try to shorten or
modify the lanyard in an unauthorized way. The
lanyard should not be used by children under
36 months of age.

Possible side effects

The otherwise non-allergenic materials used in
your SoundClip-A may in rare cases cause a skin
irritation or other side effects. Please consult a
doctor if these conditions occur.

Warnings

43

Mobile phone compatibility

Please refer to
www.bernafon.com/products/accessories
for a list of mobile phones that have been tested
comprehensively by Bernafon, and have been

found to full the minimum requirements for

compatibility at the time of testing. However,
Bernafon takes no responsibility for such

compatibility in general. Specically, Bernafon shall

not be responsible for incompatibility resulting
from future updates of the mobile phones, nor
from events of incompatibility not covered by
and/or found in these tests. Bernafon takes no

nancial responsibility in terms of reimbursements

of mobile phones that do not work as expected.
Before purchasing a new mobile phone, you are
advised to consult the list mentioned above.

Technical information

Conditions of Use

Operating humidity: 15 % to 93 % relative
humidity, non-condensing.
Operating temperature: 5 – 40 °C
Storage and transportation: –20 – 60 °C

The SoundClip-A contains a radio transceiver using
Bluetooth® EDR, Bluetooth® Low Energy (BLE) and
a proprietary short range radio technology all
working at 2.4 GHz. The 2.4 GHz radio transmitter
is weak and always below 17 dBm e.i.r.p. in total
radiated power.

The SoundClip-A complies with international
standards concerning radio transmitters, electro­magnetic compatibility and human exposure.

Due to the limited space available on the
SoundClip-A, relevant approval markings can be
found in this booklet.

45

USA and Canada

This device contains a radio module with the

following certication ID numbers:

FCC ID: 2ACAHAC01
IC: 119 3 6 A - AC01

The device complies with Part 15 of the FCC Rules
and with Industry Canada’s licence-exempt RSSs.
Operation is subject to the following two
conditions:

1. this device may not cause harmful interference,
and

2. this device must accept any interference
received, including interference that may cause
undesired operation.

Changes or modications not expressly approved

by the party responsible for compliance could void
the user’s authority to operate the equipment.

This Class B digital apparatus complies with
Canadian ICES-003.

Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates,
uses and can radiate radio frequency energy and, if
not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the
equipment off and on, the user is encouraged to
try to correct the interference by one or more of
the following measures:

· Redirect or relocate the receiving antenna.

· Increase the separation between the equipment

and receiver.

· Connect the equipment into an outlet on a circuit

different from that to which the receiver is
connected.

· Consult the manufacturer or an experienced

radio/TV technician for help.

47

International warranty

Your SoundClip-A is covered by an international
limited warranty issued by the manufacturer for a
period of 12 months from the date of delivery.
This limited warranty covers manufacturing and
material defects in the device itself, but not in
accessories such as batteries, cables, power
supplies, etc. Problems arising from improper/
incorrect handling or care, excessive use,
accidents, repairs made by an unauthorized party,
exposure to corrosive conditions, damage due to
foreign objects entering the device or incorrect
adjustments are NOT covered by the limited
warranty and may void it. The above warranty
does not affect any legal rights that you might
have under applicable national legislation
governing sale of consumer goods. Your hearing
care professional may have issued a warranty that
goes beyond the clauses of this limited warranty.
Please consult him/her for further information.

Date: Model:

Warranty period:

Serial no.:

Hearing Center

If you need service

Take your SoundClip-A to your hearing care
professional, who may be able to sort out minor
problems and adjustments immediately.

49

The manufacturer declares that this SoundClip-A
(AC1A) is in compliance with the essential
requirements and other relevant provisions of
Directive 2014/53/EU. The Declaration of
Conformity is available from the manufacturer.

SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.sbohearing.com

Waste from electronic
equipment must be
handled according to
local regulations.

Notes

186717/ UK

< 15 mm >

< >

8,15 m m

< >

9.0 mm

< 19 mm >

Placeholder

for FSC logo

SBO Hearing A/S
Kongebakken 9
DK-2765 Smørum
Denmark
www.sbohearing.com

0000186717000001

2017-11-29/186717/UK/subject to change