SO U NDGATE 2
INSTRUCTIONS
FOR USE
2
Congratulations on the purchase of your new
SoundGate 2. Your SoundGate 2 device allows you
to connect wirelessly between your hearing
instruments and a wide range of audio devices
via Bluetooth®.
Whether communicating wirelessly via your mobile
telephone device or streaming audio through your
television, computer, or MP3 player, this guide will
offer the instructions necessary to get you on your
way to better hearing.
Please read the entire contents of this booklet
before using your SoundGate 2 device. It contains
instructions and important information about its
use and handling.
3
Instructions for Use
The following models are covered by these
instructions: SoundGate 2
The SoundGate 2 is intended to be used as:
1. A remote control of your hearing instruments.
SoundGate 2 may be used as a remote control,
enabling you to adjust the hearing instrument
volume control and listening programs.
2. A streaming interface between external audio
devices and your hearing instruments.
The SoundGate 2 may be connected to a large
range of audio devices (mobile telephones, TV,
etc.) to reduce listening effort.
4
TABLE OF CONTENTS
General Warnings and Safety Guidelines 8
Introduction 11
Getting Started 14
Battery Indication 16
Battery Life 18
Attaching the Neck Strap 20
Wearing the SoundGate 2 22
Use of the Protective Skin 23
Microphone 24
SoundGate 2 Operation 25
Turning your SoundGate 2 ON and OFF 26
Volume and Program Adjustment 28
Pairing to a Mobile Telephone or other
®
Bluetooth
Devices 30
Using with a Mobile Telephone 33
5
6
Using with an MP3 Player or Computer 38
Wired Connection 40
Using the Telephone Coil 42
SoundGate 2 Wireless Range 44
Visual Indicators 47
Troubleshooting 51
Maintenance 58
International Warranty 59
Information to the User Regarding the Radio
Communication Part of the Device 61
Declaration of Conformity 64
Information and Explanation of Symbols 65
Service 70
7
General Warnings and Safety
Guidelines
Familiarize yourself with the following general
warnings before using your SoundGate 2 device.
Hazard Warnings
SoundGate 2 is not a toy and should be kept
away from children and anyone else who
might swallow parts or otherwise cause
injury to themselves. Special attention should
be paid to the smaller components in order to
prevent swallowing or choking. If a part is
swallowed, see a doctor immediately.
Never expose the SoundGate 2 to excessive
heat, such as putting it in an oven,
micro wave, burning it or leaving it inside a
parked car in the sun. There is a risk in these
events that it will explode and cause serious
injur y.
8
If by accident the neck strap should get
caught on something while the user is
wearing it, the neck strap is constructed to
break automatically. Therefore, never try to
shorten or modify the neck strap in an
unauthorized way. The neck strap should not
be used for children who weigh less than
11 kg (24 lbs).
Using SoundGate 2 with a mobile telephone
while driving may be distracting. If trafc
laws or driving conditions demand it, pull off
the road and park your vehicle prior to making
and answering calls.
SoundGate 2 should not be used in an aircraft
unless specically permitted by the ight
personnel.
SoundGate 2 is designed to comply
with the most stringent Standards of
International Electromagnetic Compatibility.
However, SoundGate 2 might cause interference with other medical devices such as
debrillators and pacemakers.
9
· Please contact the manufacturer of your
implantable device for information about
the risk of disturbance.
· Immediately remove the SoundGate 2 if
interference is suspected. Do not use
SoundGate 2 and seek advice.
Interference can also be caused by power
line disturbances, airport metal detectors,
electromagnetic elds from other medical
devices, radio signals and electrostatic
discharges.
The safe use of the SoundGate2 with the
Auxiliary input cable is determined by an
external signal source. When the input cable
is connected to mains-operated equipment,
this equipment must comply with IEC- 60065,
IEC-60950, IEC-60601 or equivalent safety
standards.
The safety of recharging batteries with the
USB connector is determined by the external
equipment which should be UL approved
or comply with equivalent IEC- 60065,
IEC-60950, IEC-60601 or other equivalent
safety standards.
10
Introduction
The following items are included within your
SoundGate 2 package and will be covered within
this instruction guide:
SoundGate 2 Neck strap
3.5mm stereo cable Power adapter
11
Charger cradle Protective skin
SOUNDGATE 2
INSTRUCTIONS
FOR USE
USB charging cable
Instructions for Use
12
SoundGate 2 Overview
1 Power on/off 6 Phone key
2 LED indicator 7 Microphone inlet
3 Volume control 8 Neck strap jacks
4 Auxiliary input key 9 3.5 mm auxiliary input
5 TV key 10 Micro-USB charger jack
4 5 6 7
3
10
9
8
1
2
8
13
Getting Started
The SoundGate 2 contains a rechargeable battery.
Ensure your battery is completely charged prior to
using your SoundGate 2.
Charging the Battery
The SoundGate 2 should be charged daily to
ensure sufcient battery life during normal hours
of operation.
The SoundGate 2 can be charged in the following
ways:
· Connect the power adapter to the micro-USB
charger jack on the SoundGate 2. Then plug the
power adapter into a wall socket.
14
· Connect the USB charging cable to the
micro-USB charger jack on the SoundGate 2.
Then plug the opposite end into the USB port
on your computer.
· Plug the power adapter into the micro-USB jack
of the charger cradle. Then plug the power
adapter into a wall socket, and mount your
SoundGate 2 into the cradle with the Power key
facing up.
· When using the SoundGate 2 in a vehicle, you
may connect the USB charging cable to the
micro-USB charger jack on the SoundGate 2.
Then plug the opposite end into a 12 V car
USB port or adapter (not included).
15
Battery Indication
The LED indicator on the top of your SoundGate 2
will help you monitor the status of your battery life
and/or charging.
LED Indication Status
Green
Red
Red (pulsing every
2 – 3 seconds)
16
Battery status is OK
Battery life is low
(approx. 20 minutes
remaining)
Battery life is critically
low (approx. 5 minutes
remaining)
LED Indication Status
Green (ashing)
Green
OFF
Battery is connected to
a power source and
actively charging
Battery is charged
completely (SoundGate 2
powered ON)
Battery is charged
completely
(SoundGate 2
powered OFF)
17
Battery Life
The battery life of your SoundGate 2 device
depends on the type and duration of usage.
The table below indicates the maximum time
a completely charged SoundGate 2 battery
will run for various functions.
Function Maximum
Battery Life (hrs)
Stand-by up to 60 hours
Streaming audio with
up to 10 hours
neck strap attached
Battery charge time 2 hours
Stand-by mode is when the SoundGate 2 is
powered ON but is not actively being used.
®
Phone calls with connected Bluetooth
mobile
telephones may still be received in Stand-by
mode.
18
The rechargeable battery should not be
drained completely. Keeping the battery fully
charged will prolong its life. You cannot
replace the battery yourself. Please return
the device to your hearing care professional
for service, if necessary.
19
Attaching the Neck Strap
It is recommended to use your neck strap at
all times when streaming audio from the
SoundGate 2. The neck strap serves as an
antenna and helps direct the audio signal to your
hearing instruments.
Insert both ends of the neck strap into the neck
strap jacks of your SoundGate 2, as shown below.
When the neck strap is inserted completely, it will
click.
20
Using SoundGate 2 without the neck strap
requires more power – consequently
maximum streaming time is reduced to
5 hours on one full battery charge.
21
Wearing the SoundGate 2
Please use the guidelines below to determine how
your SoundGate 2 should be worn for different
types of use.
Hands Free with Neck Strap
Recommended uses:
Bluetooth streaming, wired
connection to MP3 or PC
Hand Held or in the Pocket
Recommended use:
remote control
22
Use of the Protective Skin
A protective skin is included in your SoundGate 2
package to help protect the device from debris and
light moisture. The protective skin may be used in
any of the recommended wearing positions.
To use, insert the SoundGate 2 completely into the
protective skin as indicated below.
Clean your protective skin with soap and
warm water, and ensure it is completely
dry before reinserting your SoundGate 2
device.
23
Microphone
The microphone in the SoundGate 2 is only active
during streamed phone calls. In all other situations
the microphone is turned off.
To ensure optimal sound quality for the person you
are speaking with during streamed phone calls, it
is recommended to position the SoundGate 2
microphone 10 – 30 cm (4 – 12 inches) from your
mouth.
24
SoundGate 2 Operation
Your SoundGate 2 can be used in many ways to
improve communication and add convenience for
daily listening.
Whether using the SoundGate 2 as a remote
control to change your hearing instrument volume
settings and listening programs or streaming audio
from Bluetooth® enabled devices, the following
pages will help you to become better acquainted
with your SoundGate 2 operation.
25
Turning your SoundGate 2
ON and OFF
Press the SoundGate 2 Power key for
approximately 2 seconds to turn your SoundGate 2
device ON/OFF.
The LED indicator on the top of the SoundGate 2
will be green when your device is powered ON
with a charged battery.
The LED indicator will be off when your
SoundGate 2 is powered OFF.
If the SoundGate 2 is powered OFF and its
battery is being charged, the LED indicator will
ash green.
26
LED Indicator SoundGate 2 Status
Power ON
with charged battery
Power OFF
Power OFF
with connected
power source
27
Volume and Program Adjustment
The SoundGate 2 may be used to optimize your
hearing instrument(s) volume control and listening
program settings.
Adjusting Volume
28
A short press to the
SoundGate 2 Volume Up or
Down key will adjust the
listening volume in your
hearing instrument(s).
Changing Programs
2 sec.
If multiple listening
programs have been
congured, you may cycle
forward or backward
through the available
programs by pressing and
holding the SoundGate 2
Volume Up or Down key for
approximately 2 seconds.
Note: When streaming
audio, it is not possible
to change listening
programs. You must rst
disconnect from the
streamed audio source.
29
Pairing to a Mobile Telephone
or other Bluetooth
Before streaming audio to your hearing
instruments, a secure connection must be
established between the SoundGate 2 and a
Bluetooth® enabled device (i.e. mobile telephone).
Ensure the SoundGate 2 and Bluetooth® device
to be paired are within one meter of each other
during the pairing process.
®
Devices
Prepare
Bluetooth®
Device for
Pairing
Set the
SoundGate 2
into Pairing
Mode
30
Refer to the manual of the
mobile telephone or audio
device and prepare the device for
Bluetooth® pairing as instructed.
Press and hold the Power key for
approximately 5 – 6 seconds until
the LED indicator ashes rapidly
blue.
Pairing mode will be
active for 2 minutes and may
be cancelled by pressing
the Power key for 3 seconds.
Activate
Pairing on the
Bluetooth
Device
When your Bluetooth® device
searches for and locates the
SoundGate 2, “SoundGate 2”
will appear in the device display.
Select the SoundGate 2 from
your device menu and when
prompted to enter a pin code,
enter “0000”.
Some devices may require you
to select “Connect” in the
display menu. Please refer to
the manual of your Bluetooth®
device for its specic
instructions.
The SoundGate 2 is capable of storing up to
8 paired devices at the same time. When the
maximum number of paired devices is reached,
the SoundGate 2 will begin to overwrite the
oldest pairings.
If you would like to clear all previously paired
devices, press and hold the Volume Up key and
Power key at the same time for more than
5 seconds.
31
Connecting to Paired Bluetooth® Devices
When the SoundGate 2 has been paired and is
within range of a Bluetooth® device, the devices
will automatically locate each other. Use the
appropriate button on your SoundGate 2 to
activate to whichever Bluetooth® source you
wish to listen to.
32
Using with a Mobile Telephone
Your SoundGate 2 provides a Bluetooth® link
between your hearing instrument(s) and your
mobile telephone to act like a wireless headset.
You should wear SoundGate 2 with the neck strap
at all times when using with a mobile telephone.
Once you have paired your mobile telephone to
the SoundGate 2 as instructed above, the phone
will automatically indicate that a Bluetooth®
connection is active.
Make
an Outgoing
Phone Call
When connected via
Bluetooth® to your
SoundGate 2, calls made
by your mobile telephone
will automatically be
transmitted to your hearing
instrument(s). You do not
need to operate the
SoundGate 2.
33
Answer
an Incoming
Phone Call
You will hear a ringing tone
in your hearing instruments
when you receive phone
calls to your Bluetooth®
connected mobile telephone.
The Phone key on your
SoundGate 2 will also ash
rapidly green.
A short press to the
SoundGate 2 Phone key will
accept the incoming call.
The Phone key will remain
illuminated green as long as
the call is active.
While Talking Speak into the microphone
of the SoundGate 2
(optimal distance between
your mouth and the
SoundGate 2 microphone
is approximately
30 cm / 12 inches).
34
Transfer
a Call back
to the
Mobile Phone
When in a call, press and
hold the SoundGate 2 Phone
key for 2 – 3 seconds to
transfer control of the call
back to the mobile
telephone. A subsequent
2 – 3 second press will return
control to the SoundGate 2.
Such call transfers typically
must also be acknowledged/
accepted on the connected
mobile phone.
Mute Hearing
Instrument
Microphones
2 sec.
If distracted by background
noise during a mobile phone
call, you may press and hold
the Volume Up or Down key
for 2 – 3 seconds to mute
your hearing instrument
microphones.
35
End a Phone Call
When a phone call is
complete, a short press on
the SoundGate 2 Phone key
will terminate the call. The
previous listening program or
streaming state will resume.
You may also end the call
from your mobile telephone
or wait for the person on the
other end to terminate the
call. The previous listening
program or streaming state
will also resume in this case.
Reject an
Incoming
Phone Call
36
A short press on the
SoundGate 2 Volume Down
key will reject an incoming
call and the current listening
program or streaming state
will resume.
Last Call Return
To automatically prompt a
call to the last number dialed
from your paired Bluetooth®
mobile phone, press and
hold the SoundGate 2 Phone
key for 2 – 3 seconds.
Voice Dialing
For connected mobile
phones which support voice
dialing, a short press on the
SoundGate 2 Phone key will
enable voice dial function.
37
Using with an MP3 Player
or Computer
The SoundGate 2 can be used to connect to
audio sources such as MP3 players or personal
computers either:
· Via a wireless Bluetooth® connection, or
· Via a wired cable connection
Wireless Connection
To hear music or audio wirelessly from e.g. an
MP3 player or computer with built-in Bluetooth
make sure the device has been paired to your
SoundGate 2 (pages 30 to 32), that both
devices are powered on, and are within range
of eachother (< 10 meters).
®
,
38
Begin audio streaming by giving a short press
to the SoundGate 2 Auxiliary input key.
When audio streaming is active, the Auxiliary input
key will illuminate orange.
To end listening through the wireless source
and resume the previous listening program or
streaming state, give another short press to
the Auxiliary input key.
39
Wired Connection
The SoundGate 2 can be used with a wide range
of audio devices via a wired connection also.
Plug one end of the 3.5 mm stereo cable included
with your SoundGate 2, into the appropriate
3.5 mm headset jack of the MP3, computer or
audio source of choice. Plug the opposite end into
the 3.5 mm auxiliary input jack of the SoundGate 2
as indicated below.
Ensure the music or audio source in your device is
playing and un-muted, and give a short press to
the SoundGate 2 Auxiliary input key to begin
listening.
To end listening through the wired source and
resume the previous listening program or
streaming state, give another short press to the
Auxiliary input key.
40
The SoundGate 2 has been linked to your
hearing instrument(s) by your hearing care
professional. The hearing instrument(s)
will only accept remote control commands and audio streaming from the
SoundGate 2 to which they are linked.
This ensures that other hearing instruments cannot intercept phone calls or
other audio from your SoundGate 2.
Audio streaming is one-way communication from the SoundGate 2 to the
hearing instrument(s). When audio
streaming is stopped, the SoundGate 2
instructs the hearing instruments to
release the controls and resume normal
operation.
41
Using the Telephone Coil
The SoundGate 2 has a built-in induction loop
receiver, which can be used to pick up audio
information from auditoriums, churches or public
buildings which have an installed audio loop.
If you are unsure if a location has an audio loop
installed, look for the universal symbol below.
To activate and begin listening via an installed
audio loop, press and hold the SoundGate 2
Auxiliary input key for 2 – 3 seconds.
42
To end listening through the looped source and
resume the previous listening program or
streaming state, give another 2 – 3 second press
to the Auxiliary input key.
43
SoundGate 2 Wireless Range
External Audio Device SoundGate 2
(Bluetooth®)
The SoundGate 2 has a built in Bluetooth®
receiver, which is used to receive audio signals
from external communication devices that also
use Bluetooth®. Mobile telephones, wireless
headsets and laptop computers are all among
the devices you may wish to stream audio from.
See pages 30 to 32 of this manual for step by
step instructions to pair your SoundGate 2 to a
specic Bluetooth® enabled device.
In order to pair to or stream audio information
from an external Bluetooth® enabled device,
it is recommended to keep your SoundGate 2
within a range of approximately 10 meters
(33 feet). This range may be affected by
objects between the SoundGate 2 and the
connected Bluetooth® source. This range may
44
also be affected by the quality of the other
device’s antenna.
SoundGate 2 Hearing Instrument Range
The SoundGate 2 has a built-in wireless
transmitter, which automatically streams audio
information to your hearing instrument(s).
In order to stream information without
interruption, it is recommended to keep your
SoundGate 2 unit and your hearing instrument(s)
within a range of approximately 1 meter
(40 inches). This range could be reduced by
metal objects and/or strong magnetic elds.
45
Always wear the neck strap antenna while
streaming audio from your SoundGate 2.
46
Visual Indicators
Light Action Status
Phone key
TV Key
Auxiliary
Input Key
Blinking GREEN Phone ringing
Steady GREEN Active phone call
No light No active calls
Blinking
ORANGE
Steady
ORANGE
No light No streaming
Fading
ORANGE
Steady
ORANGE
No light No streaming
Pairing to TV
Adapter
Active streaming
TV Adapter
TV Adapter
(Paired) Auxiliary
source available
Active streaming
Auxiliary
source, T-coil
Auxiliary source,
T-coil
47
Light Action Status
LED
Indicator
Blinking BLUE Bluetooth Pairing
Mode
Steady GREEN Battery OK
Blinking GREEN Incoming phone
call
Steady RED Battery is low
Blinking RED Battery is
critically low
No light SoundGate 2
is OFF
48
Notes
49
Troubleshooting
Pairing Problem Solution
SoundGate 2
will not enter
Bluetooth®
pairing mode.
My Bluetooth®
device is not
locating the
SoundGate 2.
Pairing was
unsuccessful.
The SoundGate 2 is powered
OFF.
The SoundGate 2 battery
is critically low.
The SoundGate 2 is out of
range.
The SoundGate 2 is already
connected and within range
of another active Bluetooth®
device.
The SoundGate 2 and/or
Bluetooth® device was not
in pairing mode when
attempting to pair.
The incorrect passcode
was entered.
50
Turn the SoundGate 2 ON.
Recharge the SoundGate 2 battery.
Ensure the paired SoundGate 2 and Bluetooth®
device are within 10 meters of each other.
Turn OFF any active Bluetooth® devices which
have previously been paired to the SoundGate 2.
Ensure the SoundGate 2 and Bluetooth® device are
actively in their pairing states when repeating the
pairing process. Press and hold the SoundGate 2
Power key for approximately 5 – 6 seconds until
the LED indicator ashes rapidly blue. The
SoundGate 2 pairing mode is active for 2 minutes.
Repeat the pairing process and enter the
password: 0000 (four zeros) into the Bluetooth®
device.
51
Phone Problem Solution
The SoundGate 2
Phone key does not
blink when the
phone is ringing,
and there is no
ringing indication
in the hearing
instruments.
The SoundGate 2
Phone key is
blinking when the
phone is ringing
but I hear not
ringing indication
in my hearing
instruments.
The audio in
my hearing
instruments
drops out.
The SoundGate 2 and phone
are not paired to each other.
The Bluetooth® function
and/or power are turned OFF
on the SoundGate 2 or
Bluetooth® phone.
The SoundGate 2 battery is
critically low.
The SoundGate 2 is out of
Bluetooth® range.
The SoundGate 2 is out of
Bluetooth® range.
The neck strap antenna is not
mounted to the SoundGate 2.
52
Pair the SoundGate 2 and selected Bluetooth®
phone (see pages 30 to 32).
Ensure the SoundGate 2 and Bluetooth® phone are
powered ON. Refer to the manual of your
Bluetooth® phone to ensure Bluetooth® function
is active.
Recharge the SoundGate 2 battery.
Ensure the SoundGate 2 and Bluetooth® phone are
within the recommended 10 meters of each other.
Ensure the SoundGate 2 and Bluetooth® phone are
within the recommended 10 meters of each other.
While streaming, it is recommended to use the
neck strap antenna to prevent drop outs.
53
Phone Problem Solution
The other party
has difculty
hearing my voice
on the phone.
I have difculty
understanding the
other party when
I am in noisy
environments.
I hear beeps in
my hearing
instruments when
operating my
mobile phone.
The SoundGate 2 microphone
is not picking up your voice
clearly.
Environmental sounds
interfere with speech
understanding.
Volume is insufcient. Adjust the volume on your SoundGate 2 device to
The key press feature is
activated in your mobile
phone.
54
Ensure the SoundGate 2 microphone is positioned
within 30 cm / 12 inches of your mouth during
wireless phone communication.
Press and hold the Volume Up or Down key for
2 – 3 seconds to mute the hearing instrument
microphones.
Caution: Do not mute the hearing instrument
microphones in listening situations that require
your better hearing, e.g. trafc.
a sufcient volume to improve understanding.
Refer to the manual of your phone to deactivate
the key press tone feature.
55
Wired audio Problem Solution
There is no audio
in the hearing
instruments.
Volume level
is too high.
The audio source needs to be
turned on and connected to
the SoundGate 2.
Volume needs to be adjusted
on the connected wired audio
source.
Charging Problem Solution
SoundGate 2 does
not work even while
The battery is drained
completely.
charging.
56
Verify that the audio source is powered ON and
the 3.5mm jack stereo cable is completely
connected to both the SoundGate 2 and the
selected device. Refer to the wired connection
steps on page 40 of this manual.
Adjust the volume on the audio source to a level
that suits you.
The SoundGate 2 battery must be charged for at
least 20 minutes before it can operate. For optimal
use, avoid draining the battery completely.
57
Maintenance
The SoundGate 2 requires a minimum amount of
regular maintenance to ensure proper function.
Wipe the SoundGate 2 daily with a dry or slightly
damp cloth to remove any debris from its surface.
The microphone opening and audio input ports
must be kept free of dirt and debris at all times.
The small cleaning brush for your hearing
instrument(s) may be used to clean these areas.
Do not submerge your SoundGate 2 or its neck
strap into water or other liquids at any time.
The SoundGate 2 is sealed and you should not
attempt to open it. If problems occur which cannot
be solved by the guidelines within this manual, you
should contact your hearing care professional.
58
International Warranty
The Bernafon SoundGate 2 has a limited warranty,
covering defects in materials and workmanship.
This warranty covers the SoundGate 2 itself, but
not accessories such as charger units, cable, etc.
This warranty becomes invalid if a defect is a
result of misuse or maltreatment.
This warranty is void if non-authorized personnel
have repaired the SoundGate 2. Please review
the warranty card with your hearing care
professional and make sure that your warranty
card is completed.
In addition to the Bluetooth® transmitter, the
SoundGate 2 contains a radio transmitter using
short range magnetic induction technology
working at 3.84 MHz. The magnetic eld strength
of the transmitter is < – 15 dBµA/m @ 10 m.
The emission power from the SoundGate 2 is
below international emission limits for Human
Exposure. For comparison, the radiation of
the SoundGate 2 is less than unintended
59
electromagnetic radiation from hair dryers, electric
shavers, etc.
The SoundGate 2 complies with the international
standards concerning electromagnetic
compatibility.
60
Information to the User Regarding
the Radio Communication Part
of the Device
Bernafon AG
SoundGate 2
FCC ID U6XSGATE3
IC: 7031A -S G ATE3
Statement of compliance:
This device complies with part 15 of the
FCC Rules and RSS-210 of Industry Canada.
Operation is subject to the following two
conditions:
1. This device may not cause harmful interference,
and
2. This device must accept any interference
received, including interference that may cause
undesired operation.
This Class B digital apparatus complies with
Canadian ICES-003
61
Note:
This equipment has been tested and found to
comply with the limits for a Class B digital device,
pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment generates
uses and can radiate radio frequency energy and,
if not installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation.
If this equipment does cause harmful interference
to radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one or more of the following
measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment
and receiver.
· Connect the equipment into an outlet on a circuit
different from that to which the receiver is
connected.
62
· Consult the dealer or an experienced radio/ T V
technician for help.
Caution:
Changes or modications not expressly approved
by Bernafon AG could void the user’s authority to
operate the equipment.
63
Declaration of Conformity
This device is classied as accessory in Class I
for medical devices and is in conformance with
the essential requirements of the Directive
93/42/EEC of the Council of the European
Communities concerning medical devices, MDD.
The radio communication part of the device
complies with the essential requirements of the
Directive 1999/5/EC of the European Parliament
on radio equipment and telecommunications
terminal equipment, R&TTE. This is certied by
applying for the following marking:
0682
64
Information and Explanation
of Symbols
The CE conformity marking
indicates conformance to all
applicable European Directives.
This symbol indicates that it is
important for the user to read and
take into account the relevant
information in these instructions
for use.
This sign indicates important
safety information that must be
observed to minimize risks or to
avoid hazardous situations.
Important information for handling
and product safety.
The crossed-out wheeled bin
indicates that the European
Directive on waste of electronic
equipment applies.
65
OPERATING
CONDITIONS
The product is designed such that
it functions without problem or
restrictions if used as intended,
unless otherwise noted in these
instructions for use. The operating
temperature for the SoundGate 2
is 10 – 45°C.
TRANSPORT
AND STORAGE
CONDITIONS
66
During transport or storage, the
temperature should not exceed
the limit value of – 25°/60° C.
Notes
67
Notes
68
Notes
69
Service
If the information listed on the previous pages did
not solve a problem you are having with your
SoundGate 2 device, please contact your hearing
care professional.
Do not attempt to repair your SoundGate 2 device
yourself.
Place stamp with dispenser name and address here:
127676/UK
70
Placeholder
for FSC logo
< >
8,15 mm
< 15 mm >
9.0 mm
< >
< 19 mm >
71
Australia
Bernafon Australia Pty Ltd.
629 Nudgee Road
Nundah QLD 4012
Freecall 1800 809 111
Phone +61 7 3250 0300
info@bernafon.com.au
Canada
Bernafon Canada Ltd.
500 Trillium Drive, Unit 15
Kitchener, Ontario
Canada N2R 1A7
Phone +1 519 748 6669
Toll Free +1 800 265 8250
contact@bernafon.ca
Manufacturer
Bernafon AG
Morgenstrasse 131
3018 Bern
Switzerland
Phone +41 31 998 15 15
info@bernafon.ch
New Zealand
Bernafon New Zealand Ltd.
Level 1, Building F
27-29 William Pickering Drive
Albany, Auckland 0632
Toll Free 0800 44 22 57
Phone +64 9 415 7917
info@bernafon.co.nz
United Kingdom
Bernafon UK
Cadzow Industrial Estate
Off Low Waters Road
Hamilton
ML3 7QE Scotland
Phone +44 1698 285 968
info@bernafon.co.uk
United States of America
Bernafon, LLC
2501 Cottontail Lane, Suite 102
Somerset, NJ 08873
Phone +1 888-941-4203
info@bernafon-us.com
www.bernafon.com
01.13/BAG/ 127676/UK /subject to change
Loading...