Bernafon SGATE2 User Manual
SOUNDGATE
INSTRUCTIONS
FOR USE
TABLE OF CONTENTS
Package contents 6
Introduction 8
SoundGate overview 9
Getting started 10
Charging the battery 10
Battery indicator 11
Battery life 12
SoundGate wireless ranges 13
SoundGate – Instrument range 13
®
Bluetooth
Wearing options 16
Operating the SoundGate 20
Key lock 20
Key functions 21
– SoundGate range 15
Audio streaming 22
Using SoundGate for audio streaming 23
3
4
Bluetooth® 23
®
Bluetooth
Pairing to a Bluetooth
keys 24
®
device 25
Stored pairings 26
®
Connecting to Bluetooth
devices 28
How to use with a mobile phone 30
How to listen to music/audio 34
Resetting the SoundGate 39
Use as a remote control 40
Visual indicators 42
Maintenance 46
Troubleshooting 48
International warranty 62
Warnings and safety guidelines 63
Radio communication 66
Declarations of conformity 68
Prevention of waste electrical 68
and electronic equipment (WEEE)
5
Package contents
SoundGate
USB charging cable
6
Charging unit
SOU NDGATE
INS TRUCTI ONS
FOR USE
Neck strap
Music/audio cable
Instructions for use
7
Introduction
The SoundGate provides a wireless connection
between your hearing instruments and various
audio sources, allowing your hearing instruments
to work like wireless headphones. The SoundGate
uses Bluetooth® to connect to electronic media
and is compatible with most Bluetooth®-enabled
sound sources.
If you wear two hearing instruments, the
SoundGate transmits to both simultaneously.
Using the SoundGate with your hearing instruments gives you the following possibilities:
• Hands-free mobile phone conversation
• Sound or music from radio, computer,
MP3 player, etc. connected with an audio
cable to the SoundGate
• Wireless sound reception from a television
equipped with a Bluetooth® transmitter
• Remote control of volume and program
changes in your hearing instruments
• Wireless communication with a land-line
telephone equipped with a Bluetooth
phone adapter.
®
8
SoundGate overview
Volume control
and program change
Phone
Music connection
e.g. MP3
Bluetooth® music/audio
Battery indicator
Microphone
Key lock
Jack connector
for audio input
Mini USB connector
for charging the battery
9
Getting started
The SoundGate contains a rechargeable battery.
Before you can use your SoundGate the battery
must be fully charged.
Charging the battery
The SoundGate should be charged every night
to ensure battery life for several hours of operation
the next day.
There are three ways to charge the SoundGate:
1. Connect the charger unit to
the mini USB connector on
the SoundGate. Then plug the
power cord into a wall socket.
2. Connect the USB charging
cable to the mini USB connector on the SoundGate.
Connect the other end to a
USB port on your computer.
10
3. When using the SoundGate in a vehicle, you
may connect the USB charging cable to a
commercially available 12V car USB adapter.
Battery indicator
The battery indicator shows a steady
red light when the battery is low (about
20 minutes left).
The battery indicator will start blinking
when the battery is close to empty
(about 5 minutes left).
Recharging the battery takes approximately 4 hours. When charging the
battery, the indicator blinks green.
When fully recharged, the battery
indicator lights steady green.
11
Battery life
The battery life of the SoundGate depends on the
usage. The table shows the maximum time the
fully-charged battery will run without recharging for
different functions.
Use Battery life
Talking on a mobile phone up to 5 hours
Listening to music/audio with a
up to 6 hours
wired connection
Stand-by with Bluetooth® on up to 50 hours
Turning off the Bluetooth
®
will result in prolonged
battery life.
Important notice
The rechargeable battery should not be drained
completely. Keeping the battery fully charged will
prolong its life. You cannot replace the battery
yourself. Return the unit to your hearing care professional for service, if necessary.
12
SoundGate wireless ranges
SoundGate Instrument range
The SoundGate has a digital wireless transmitter
built in that automatically streams information to
your hearing instruments.
When the SoundGate is streaming audio, the range
to the hearing instruments is approximately 0.5 meter
(20 inches). The range could be reduced by metal
objects and strong magnetic elds. Always wear
the neck strap antenna.
SoundGate
Instrument range
13
SoundGate to hearing instruments: 0.5 meter
(20 inches) range. When the SoundGate is used as
a remote control only or is on “standby” (ready for
incoming phone calls) the range is up to 1 meter
(40 inches).
14
Bluetooth® SoundGate range
The SoundGate has a built-in Bluetooth® receiver
that can be manually turned on and off. Bluetooth®
is used to communicate and send audio signals
from external sound and communication devices to
the SoundGate.
The wireless range from a mobile phone to the
SoundGate is 10 meters (33 feet) in an open space.
The Bluetooth® range is reduced by objects between the SoundGate and the mobile phone. The
range also depends on the quality of the antenna of
the other device.
....................
15
Wearing options
For phone calls or audio streaming, always use
the neck strap with the SoundGate. This strap has
a built-in antenna to ensure an uninterrupted
wireless connection.
Hands free with the
neck strap
Purpose: mobile
phone, music, PC,
stand-by, remote
control etc.
16
Stand-by is when the SoundGate is not being
actively used. In this situation the unit can be in
your pocket and still allow you to receive phone
calls.
Hand held
Purpose:
waiting for mobile
phone calls
In the pocket
Purpose:
remote control
and stand-by
17
Important notice
For safety reasons and to prevent injury, the neck
strap will automatically break if it gets caught in
something. Do not modify the neck strap in any
way, such as tying a knot to shorten the length. If
a neck strap breaks, it cannot be repaired. Consult
your hearing care professional for replacement.
Clip-on accessory
A neck strap for wearing the SoundGate hands-free
is included.
The clip is attached by pressing onto the back of
the unit, aligning the two points of attachment.
Use a nger nail to remove or replace the clip.
18
Microphone
The microphone in the SoundGate is active only
during a phone call. In all other situations the
microphone is turned off.
Microphone
During phone communication, the SoundGate
microphone must be placed 10 – 30 cm
(4 – 12 inches) from your mouth in order to ensure
optimum sound quality for the person you are
talking to.
19
Operating the SoundGate
• The SoundGate can be kept in a pocket when
not in use, still ready to receive a phone call.
• When outdoors, the microphone should be
protected against the wind.
• The microphone is sensitive to mechanical noise
(handling, knocking and scratching). Make sure
that the unit remains still during a phone conversation.
Key lock
To prevent accidental key presses, the SoundGate
can be locked. The key lock is not an ON/OFF
function. The key lock slider is on top of the
SoundGate marked with the padlock symbol.
Unlocked Locked
20
The SoundGate can still accept a call from a
mobile phone when the keys are locked. All keys
will then be active until the call is ended.
If you try to operate the SoundGate while the keys
are locked, the buttons will ash to indicate the
locked mode.
Keys functions
Some of the SoundGate keys have multiple
functions depending on the amount of time the
keys is pressed. The duration of keys presses
is dened as:
Key press denitions Duration
Short Less than 1 second
Long Approx. 2 seconds
Very long More than 6 seconds
21
Audio streaming
The SoundGate and a set of hearing instruments
is a secure system. The hearing instrument(s) will
only accept audio streaming from the SoundGate
to which they are linked. Linking has been done by
your hearing care professional. This ensures that
other hearing instruments cannot intercept phone
calls or audio from your SoundGate.
Note: Audio streaming is one-way communication
from the SoundGate to the hearing instruments.
When audio streaming is stopped, the SoundGate
instructs the hearing instruments to release the
controls and resume normal operation.
22
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