Bernafon SGATE1 User Manual
SOUN DGATE
INSTRUCTIONS
FOR USE
TABLE OF CONTENTS
Package contents 6
Introduction 8
SoundGate overview 9
Getting started 10
Charging the battery 10
Battery indicator 11
Battery life 12
SoundGate wireless ranges 13
SoundGate – Instrument range 13
Bluetooth® – SoundGate range 15
Wearing options 16
Operating the SoundGate 20
Key lock 20
Key functions 21
Audio streaming 22
3
4
Using SoundGate for audio streaming 23
Bluetooth® 23
Bluetooth® keys 24
Pairing to a Bluetooth® device 25
Stored pairings 27
Connecting to Bluetooth® devices 28
How to use with a mobile phone 30
How to listen to music/audio 33
Resetting the SoundGate 38
Use as a remote control 39
Visual indicators 40
Maintenance 44
Troubleshooting 46
International warranty 60
Warnings and safety guidelines 61
Radio communication 64
Declarations of conformity 66
5
Package contents
SoundGate
Charging unit
6
Pocket clip
USB charging cable
Neck strap
Music/audio cable
Instructions for use
7
Introduction
The SoundGate provides a wireless connection
between your hearing instruments and various
audio sources, allowing your hearing instruments
to work like wireless headphones. The SoundGate
uses Bluetooth® to connect to electronic media
and is compatible with most Bluetooth®-enabled
sound sources.
If you wear two hearing instruments, the SoundGate transmits to both simultaneously. Using
SoundGate with your hearing instruments gives
you the following possibilities:
· Hands-free mobile phone conversation
· Sound or music from radio, computer,
MP3 player, etc. connected with an audio
cable to the SoundGate
· Wireless sound reception from television
equipped with a Bluetooth® transmitter
· Remote control of volume and program
changes in your hearing instruments
8
SoundGate overview
Volume control
and program change
Phone
Music connection
e.g. MP3
Bluetooth® music/audio
Battery indicator
Microphone
Key lock
Jack connector
for audio input
Mini USB connector
for charging the battery
9
Getting started
Before you can use your SoundGate for the rst
time, the battery must be fully charged.
Charging the battery
The SoundGate should be charged every night
to ensure battery life for a full day of operation.
There are two ways to charge the SoundGate:
1. Connect the charger unit to the mini USB
connector on the SoundGate. Then plug the
power cord into a wall socket.
2. Connect the USB charging
cable to the mini USB connector on the SoundGate.
Connect the other end to the
USB port of your computer.
10
Battery indicator
The battery indicator shows a steady
red light when the battery is low (about
20 minutes left).
The battery indicator will start blinking
when the battery is close to empty
(about 5 minutes left).
Recharging the battery takes approximately 4 hours. When charging the
battery, the indicator blinks green.
When fully recharged, the battery
indicator lights steady green.
11
Battery life
The battery life of the SoundGate depends on the
usage. The table shows the maximum time the
fully-charged battery will run without recharging for
different functions.
Use Battery life*
Talking on mobile phone 5 hours
Listening to music/audio with
6 hours
wired connection
Stand-by with Bluetooth® on 70 hours
Stand-by with Bluetooth® off 2 years
Even though the SoundGate has no dedicated
®
on/off button, turning off Bluetooth
will result in
prolonged battery life.
Important notice
The rechargeable battery should not be drained
completely. Keeping the battery fully charged will
prolong the life of the battery. You cannot replace
the battery yourself. Return the unit to your hearing
care professional for service, if necessary.
12
SoundGate wireless ranges
SoundGate Instrument range
The SoundGate has a digital wireless transmitter
built in that automatically streams information to
your hearing instruments.
When the SoundGate is streaming audio, the range
to the hearing instruments is approximately 0.5
meter (20 inches). The range could be reduced by
metal objects and strong magnetic elds. Use of
the neck strap is strongly recommended to achieve
optimal performance.
SoundGate
Instrument range
13
SoundGate to hearing instruments: 0.5 meter
(20 inches) range. When the SoundGate is used
for remote volume control only or ”stand-by”
(ready for incoming phone call) the range is up
to 1 meter (40 inches).
14
Bluetooth® SoundGate range
The SoundGate has a built-in Bluetooth® receiver
that can be manually turned on and off. Bluetooth®
is used to communicate and send audio signals
from external sound and communication devices to
the SoundGate.
The wireless range from a mobile phone to the
SoundGate is 10 meters (33 feet) in an open space.
Bluetooth® range is reduced by objects between
the SoundGate and the mobile phone. The range
also depends on the quality of the antenna of the
other device.
15
Wearing options
The best results are obtained by using the neck
strap because it has an additional antenna built in
to enhance sound quality.
Hands free
with neck strap
Purpose: mobile
phone, music, PC,
stand-by, remote
control etc.
16
Stand-by is when the SoundGate is not being
actively used. In this situation the unit can be in
your pocket and still allow you to receive phone
calls.
Hand held
Purpose:
mobile phone
In the pocket
Purpose:
remote control
stand-by
17
Important notice
To prevent injury, the neck strap will automatically
break if it gets caught in something. Do not modify
the neck strap in any way, such as tying a knot to
shorten the length. If a neck strap breaks, it cannot
be repaired. Consult your hearing care professional
for a replacement.
Clip-on holders
The following accessories are included:
· neck strap for wearing the SoundGate hands-free
· pocket clip to attach the SoundGate to a pocket
or belt
Only one of the clips can be attached to the SoundGate at a time. The clips are clicked on by pressing
onto the back of the unit, aligning the two points of
attachment. Use a nger nail to lift off the clip.
18
Microphone
The microphone in the SoundGate is active only
during a phone call. In all other situations the
microphone is turned off.
Microphone
During phone communication, the SoundGate
microphone must be placed 10 – 30 cm (4 –12
inches) from the mouth in order to ensure good
sound quality for the person at the other end
of the line.
19
Operating the SoundGate
· The SoundGate can be kept in a pocket when
not in use, still ready to receive a phone call.
· When outdoors, the microphone should be
protected against the wind.
· The microphone is sensitive to mechanical noise
(handling, knocking and scratching). Make sure
that the unit is held still during a phone conversation.
Key lock
To prevent accidental key presses, the SoundGate
can be locked. The key lock is not an ON/OFF
function. The key lock slider is on top of the SoundGate marked with the padlock symbol.
Unlocked Locked
20
The SoundGate can still accept a call from the
mobile phone when the keys are locked. (All keys
will then be active until the call is ended.)
If you try to operate the SoundGate while the keys
are locked, the back light in the buttons will ash
to indicate the locked mode.
Keys functions
Some of the SoundGate keys have multiple
functions depending on the amount of time the
keys is pressed. The duration of keys presses
is dened as:
Key press denitions Duration
Short Less than 1 second
Long Approx. 2 seconds
Very long More than 6 seconds
21
Audio streaming
The SoundGate and a set of hearing instruments
is a secure system. The hearing instrument(s) will
only accept audio streaming from the SoundGate
to which they are linked. Linking has been done by
your hearing care professional. This ensures that
other hearing instruments cannot intercept phone
calls or audio from your SoundGate.
Note: Audio streaming is one-way communication
from the SoundGate to the hearing instruments.
When audio streaming is stopped, the SoundGate
instructs the hearing instruments to release the
controls and resume normal operation.
22
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