The manufacturer has taken reasonable and practical steps to ensure that Benson Variante Ra nge of Heaters
are safe and without risk when properly used. These heaters should therefore only be used in the manner and
purpose for which they were intended, and in accordance with the recommendations detailed herewith.
The heaters have been designed, manufactured, assembled, inspected, and tested, with safety and quality in
mind, there are certain basic precautions which the installer and user should be awa re of, and they are strongly
advised to read the appropriate sections of the information pack accompanying the heater, prior to installation or
use.
Benson Heating supports all new products being supplied to their customers with a comprehensive information
pack; this clearly defines mandatory instructions for the safe installation, use, and maintenance, of the appliance
(s).
Where proprietary items are incorporated into Benson Heating products, detailed information and instructions
are also provided as part of the information pack.
It is the responsibility of the installer, owner, user, or hirer, of such products supplied by Benson Heating, to ensure that they are familiar with the appropriate information/manuals, supplied by the manufacturer, and that they
are suitably aware of the purpose of the manuals and the safety instructions. In addition, operators must be
suitably trained in the use of the appliance so as to ensure its continued safe and efficient use.
Benson Heating has a commitment to continuous improvement, and therefore reserves the right to amend or
change the specification of the Variante Heater range subject to agreement from The Notified Body.
The heater is supplied with a 2 year warranty on all parts.
The warranty commences from the date of dispatch from the manufacturer, and is subject to the terms detailed
within the manufacturer 'conditions of business'.
The warranty may be invalidated if :
a) The warranty registration/commissioning card has not been completed and returned to the manufa cturer
b) The installation is not in accordance with the general requirements of this manual
c) The flue arrangement and air supply for the heater are not in accordance with the manufacturers
recommendations, codes of practice, or similar standards
d) Air flow through the heater is not in accordance with the manufacturers technical specifications
e) Internal wiring on the heater has been tampered with or unauthorised service/repairs undertaken
f) The main electrical supply input to the heater has been interrupted during the heating mode
g) The heater has been subject to and affected by the ingress of water in any form
h) The heater is not operated at the rating(s) laid down in the manufacturers technical specifications
i) The heater has not been operated or used within the normal scope of its intended application
j) The manufacturer's recommended minimum service requirements have not been complied with
All warranty claims must contain the following information to enable processing to take place;
(1) Heater model , (2) Heater serial number (3) Order reference/date of order, together with full installation details (name and address) (4) Details or symptoms of fault (5) Installers name and address.
Faulty parts must be returned to the manufacturer Spares Department, the address of which is provided on the
rear cover of this manual. Any such parts will undergo inspection to verify the claim. Replacement parts supplied
prior to this may be charged, and a credit supplied upon subsequent validation of the warranty claim. Consumable items are specifically not included within the scope of the warranty.
Notification is required immediately a fault is suspected. The manufacturer will not accept responsibility for any
additional damage that has been caused, expense incurred, or consequential loss resulting from any failure of
the heater(s).
Any reference made to Laws, Standards, Directives , Codes of Practice or other recommendations governing the application
and installation of heating appliances and which may be referred to in Brochures, Specifi cations, Quotations, and Installation,
Operation and Maintenance manuals is done so for information and guidance purposes only and should only be considered
valid at the time of the publication. Manufacturer cannot be held responsible from any matters arising from the revision to or
introduction of new Laws, Standards, Directives, Codes of Practice or other recommendations.