LCD Monitor
User Manual
XL2410T
Welcome
Copyright
Copyright © 2010 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language
or computer language, in any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication
and to make changes from time to time in the contents hereof without obligation of BenQ
Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best performance,
and long life for your monitor
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you
are not sure of the type of power available, consult your dealer or local power company.
• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must
be used.
Care And Cleaning
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be
blocked or covered. Your monitor should never be placed near or over a radiator or heat
source, or in a built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.
Table of Contents
Copyright .......................................................................................................................... 2
Disclaimer ......................................................................................................................... 2
Getting started .................................................................................................................. 4
Getting to know your monitor ........................................................................................ 6
Front view ........................................................................................................................................6
Back view .........................................................................................................................................6
How to assemble your monitor hardware ...................................................................... 7
Adjusting the monitor stand height .............................................................................................11
Rotating the monitor ....................................................................................................................12
Viewing angle adjustment .............................................................................................................13
How to detach the stand base .......................................................................................................13
Using the monitor wall mounting kit ..........................................................................................14
Getting the most from your BenQ monitor ................................................................. 15
How to install the monitor on a new computer ..........................................................................16
How to upgrade the monitor on an existing computer ..............................................................17
How to install on Windows 7 system ...........................................................................................18
How to install on Windows Vista systems ...................................................................................19
How to install on Windows XP system ........................................................................................20
How to watch 3D content on your monitor ................................................................................21
Picture optimization ...................................................................................................... 22
How to adjust your monitor .......................................................................................... 23
The control panel ..........................................................................................................................23
Hot key mode ................................................................................................................................24
Main menu mode ..........................................................................................................................25
Troubleshooting ............................................................................................................. 39
Frequently asked questions (FAQ) ...............................................................................................39
Need more help? ............................................................................................................................40
1. Getting started
When unpacking please check you have the following items. If any are missing or damaged, please
contact the place of purchase for a replacement.
BenQ LCD Monitor
Monitor Base
Quick Start Guide
Manual CD
NVIDIA Driver CD
Power Cord
(Picture may differ from product supplied
for your region.)
4 Getting started
Video Cable: D-Sub
Video Cable: DVI-D Dual Link
Video Cable: HDMI
(Optional accessory for models with
HDMI inputs, sold separately)
Mouse
(Optional)
Mouse pad
(Optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport
the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
5 Getting started
2. Getting to know your monitor
2
1
Front view
1. Control buttons
2. Power button
Back view
3 95 6 7 8
• Above diagram may vary depending on the model.
• Picture may differ from product supplied for your region.
4
3. AC Power Input jack
4. Height release
5. Cable clip
6. DVI-D socket
7. D-Sub socket
8. HDMI socket
9. Lock switch
10.Headphone jack
10
6 Getting to know your monitor
3. How to assemble your monitor hardware
If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or
a mouse will crack the glass or damage the LCD
substrate voiding your warranty. Sliding or scraping the
monitor around on your desk will scratch or damage the
monitor surround and controls.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded
surface.
While holding the monitor firmly against the desk, pull
the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the
stand arm, then push them together. Tighten the
thumbscrew on the bottom of the monitor base as
illustrated.
Gently attempt to pull them back apart to check that they
have properly engaged.
Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.
Extend the stand to the maximum extended position.
And rotate the monitor 90 degrees counterclockwise as
illustrated.
7 How to assemble your monitor hardware
You might want to adjust the monitor stand height. See
-5
O
~ +20
O
Either
Adjusting the monitor stand height on page 11 for
more information.
You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.
2. Connect the PC video cable
Do not use both DVI-D cable and D-Sub cable on the
same PC. The only case in which both cables can be
used is if they are connected to two different PCs with
appropriate video systems. (Not available for
analog-only models).
To Connect the D-Sub Cable
Connect the plug of the D-Sub cable (at the end without
the ferrite filter) to the monitor video socket. Connect the
other end of the cable (at the end with the ferrite filter) to
the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
8 How to assemble your monitor hardware
To Connect the DVI-D Dual Link Cable
Or
Or
Connect the plug of the DVI-D Dual Link cable to the
monitor video socket. Connect the other end of the cable
to the computer video socket.
Tighten all finger screws to prevent the plugs from
accidently falling out during use.
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or
projectors. The DVI-D Dual Link cable is used to transfer
video signals to a monitor that runs in 120 Hz refresh rate
or 3D video signals. Video signals that are compatible
with DVI-D Dual Link format produce a superior quality
picture than analog and other DVI formats.
To Connect the HDMI Cable
Connect the plug of the HDMI cable to the HDMI port
on the monitor.
Connect the other end of the cable to the HDMI port of a
digital output device.
3. Connect the headphones.
You may connect headphones to the headphone jack
found on the left side of the monitor.
The audio output is available only when the audio signals
are input through HDMI.
4. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled
‘POWER IN’ on the rear of the monitor. Do not connect
the other end to a power outlet just yet.
9 How to assemble your monitor hardware
5. Route the cables via the cable clip.
6. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet
and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the
right of the monitor.
Turn on the computer too, and follow the instructions in
Section 4: Getting the most from your BenQ monitor on
page 15 to install the monitor software.
To extend the service life of the product, we recommend
that you use your computer's power management
function.
10 How to assemble your monitor hardware
Adjusting the monitor stand height
Height release
If you prefer to lower the monitor stand height, pull the
monitor downward while holding both left and right
sides of the monitor.
Avoid placing hands near the bottom of the monitor
stand as the descending stand might cause personal
injuries. Keep children out of reach of the monitor while
performing this operation.
To extend the monitor stand to a higher position, press
the lower part of the height release on the stand while
holding the bottom of the monitor at the same time. And
pull the stand and the monitor upward together to the
desired height.
If the height release in the proceeding operation cannot
be pressed down, press the top of the monitor once as
illustrated on the right before you proceed.
11 How to assemble your monitor hardware
Rotating the monitor
1. Pivot the display.
Before rotating the monitor with a portrait viewing
orientation, the display has to be rotated 90 degrees.
Go to Start and Control Panel on your computer,
select the properties or controller of the graphics
processing units (GPU) on your computer. Select to
rotate the display 90 degrees, and follow the on-screen
instructions to complete the settings.
Refer to the product specifications of your computer to
find the GPU name. For details on the GPU settings,
contact the customer service of the GPU.
2. Fully extend the monitor and tilt it.
Gently lift the display up and extend the stand to the
maximum extended position. Then tilt the monitor.
The stand should be vertically extended to allow the
monitor to rotate from landscape to portrait mode.
3. Rotate the monitor 90 degrees clockwise as
illustrated.
To avoid the edge of the LCD display hitting the monitor
base surface while it is being rotated, do tilt and extend
the monitor to the highest position before you start to
rotate the display.
You should also make sure there are no obstacles
around the monitor and there is enough room fo r cables.
You might need to route the cables again via the cable
clip after the rotation.
4. Adjust the monitor to the desired viewing angle.
12 How to assemble your monitor hardware
Viewing angle adjustment
-45-45
O O
~ +45~ +45
O
-45
O
~ +45
O
-5
O
~ +20
O
You may position the screen to the desired angle with -5° to +20° monitor tilt, 90° (left and right
total) monitor swivel, and 130 mm monitor height.
130 mm
How to detach the stand base
1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging
the power cable. Turn off the computer before
unplugging the monitor signal cable.
Protect the monitor and screen by clearing a flat open
area on your desk and placing a soft item like a towel on
the desk for padding, before laying the screen face down
on a flat clean padded surface.
Please be careful to prevent damage to the monitor.
Placing the screen surface on an object like a stapler or
a mouse will crack the glass or damage the LCD
substrate voiding your warranty. Sliding or scraping the
monitor around on your desk will scratch or damage the
monitor surround and controls.
2. Release the thumbscrew on the bottom of the
monitor base and detach the monitor base as
illustrated.
13 How to assemble your monitor hardware
Using the monitor wall mounting kit
The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the
installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please
read the precautions carefully.
Precautions:
• Install your monitor and monitor mounting kit on a wall with flat surface.
• Ensure that the wall material is stable to support the weight of the monitor.
• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.
1. Remove the monitor base.
Lay the screen face down on a clean and well-padded
surface. Detach the monitor base as instructed in
How to detach the stand base on page 13.
2. Remove the monitor stand.
Use a a cross-pointed screwdriver to release the
screws that fixing the monitor stand to the monitor.
The use of a magnetic-head screwdriver is
recommended to avoid of losing the screws.
Then pull the monitor stand backward away from
the monitor.
In case you intend to use your monitor on the stand in
the future, please keep the monitor base, monitor stand,
and screws somewhere safe for future use.
3. Follow the instruction manuals of the wall mount
bracket you purchased to complete the installation.
14 How to assemble your monitor hardware
4. Getting the most from your BenQ monitor
To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install
the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine
which process you need to follow to successfully install the BenQ LCD Monitor driver software.
These circumstances relate to which version of Microsoft Windows you are using, and whether
you are connecting the monitor and installing the software onto a new computer (without existing
monitor driver software), or whether you are upgrading an existing installation (which already has
existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the
monitor to your computer), Windows will automatically recognize the new (or different)
hardware, and will launch its
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the
Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor
model. Further details and step-by-step instructions for either an automatic (new) or upgrade
(existing) installation, see:
Found New Hardware wizard.
• How to install the monitor on a new computer on page 16.
• How to upgrade the monitor on an existing computer on page 17.
• If you require a User Name and Password to login to your Windo ws co mpute r, you must be logged
on as an Administrator or as a member of the Administrators group in order to install the monitor
driver software. Furthermore, if yo ur computer is connected to a network which has security acce ss
requirements, network policy settings may prevent you from installing software on your computer.
• To check the name of the purchased model, refer to the specification label on the back of the
monitor.
15 Getting the most from your BenQ monitor
How to install the monitor on a new computer
This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver
software on a new computer which has never had a monitor driver installed before. This
instruction is only suitable for a computer which has never been used before, and for which the
BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor
connected to it (and has monitor driver software installed), you should not be following these instructions.
You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 7.
When Windows starts, it will automatically detect the new monitor and launch the Found New
Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device
Drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click
Next.
5. Look to confirm that the wizard has selected the correct name of your monitor and click
Next.
6. Click Finish.
7. Restart the computer.
16 Getting the most from your BenQ monitor
How to upgrade the monitor on an existing computer
This instruction details the procedure for manually updating the existing monitor driver software
on your Microsoft Windows computer. It is currently tested as compatible for Windows XP,
Windows Vista, and Windows 7 Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows,
however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows
and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the
BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting
Windows install the corresponding driver files from the CD. You need only steer it in the right
direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you
through the file selection and installation process.
See:
• How to install on Windows 7 system on page 18.
• How to install on Windows Vista systems on page 19.
• How to install on Windows XP system on page 20.
17 Getting the most from your BenQ monitor
How to install on Windows 7 system
1. Open Display Properties.
Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the
name of your monitor from the menu.
Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.
2. Click the Hardware tab.
3. Click Generic PnP Monitor, and then the Properties button.
4. Click the Driver tab and the Update Driver button.
5. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
6. In the Update Driver Software window, select the option Browse my computer for driver
software
.
7. Click
Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the ex ample a bove depen ding u pon your system - it ma y
be 'D:' or 'E:' or 'F:' etc.
8. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
9. Click Close.
You may be prompted to restart your computer after the driver update is complete.
18 Getting the most from your BenQ monitor
How to install on Windows Vista systems
1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the
software
Update Driver Software window, select the option Browse my computer for driver
.
8. Click Browse and navigate to the following directory: d:\BenQ_LCD\Driver\ (where d is the
drive letter designator for the CD-ROM drive).
The drive letter for your CD drive may differ from the exam ple above depen ding upon your system – it may
be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select the correct folder name of your monitor from provided driver list, and click Next.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Close.
You may be prompted to restart your computer after the driver update is complete.
19 Getting the most from your BenQ monitor
How to install on Windows XP system
1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop.
Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item.
The menu options displayed will depend upon which type of view is selected for your system.
• Under the Classic view, click Start | Control Panel | Display.
• Under the Category view, click Start | Control Panel | Appearance and Themes | Change
the screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the Plug and Play Monitor from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper
drivers are already installed, and you need do nothing further. Cancel out of these property windows.
However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you
will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the
monitor to.
7. Check the option Install from a list or specific location and click Next.
8. Check the option
removable media
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6.
When completes, the wizard should have found and selected the BenQ driver on the CD appropriate to
your monitor model.
Search for the best driver in these locations and also check Search
, then click Next.
9. Select (single-click) the correct name of your monitor from provided driver list on the CD,
and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You may be prompted to restart your computer
after the driver update is complete.
20 Getting the most from your BenQ monitor
How to watch 3D content on your monitor
Your monitor supports playing three-dimensional (3D) content transferred through DVI-D Dual
Link cable. Yet you need to have the appropriate hardware equipment and software programs that
are compatible with 3D playback.
Not all menu options are available for 3D playback.
System requirements
• BenQ LCD Monitor XL2410T
• Compatible 3D glasses
• PC with Microsoft Windows Vista or Windows 7 Operating System
• Compatible graphics processing units (GPU) with the latest driver files or the drivers on the
provided NVIDIA driver CD installed
• Compatible software programs that play 3D playback
For the compatible accessories, visit http://www.nvidia.com/object/3d-vision-requirements.html.
For the appropriate 3D players, check with the 3D content providers.
• Contact NVIDIA or visit NVIDIA website (http://www.nvidia.com/page/home.html) for the
purchase and the settings of the compatible GPU.
• Visit the NVIDIA website for the latest GPU driver files.
Safety information for watching 3D content
• You may experience eye strain after watching 3D content for certain period of time. Take off the
3D glasses (purchased separately) and take a rest to relieve the eye strain.
• If you experience headaches, dizziness, or nausea, stop watching 3D content immediately. You
might need to consult a doctor if the symptoms last.
• Watching 3D content for a long period of time may increase health risks. For small children, the
elderly, the pregnant women or people who have high blood pressure or other health concerns,
consult a doctor before watching 3D content.
21 Getting the most from your BenQ monitor
5. Picture optimization
The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the AUTO key
function. Press the AUTO key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI or HDMI) cable to your monitor,
the AUTO key and the Auto Adjustment function will be disabled, because the monitor will
automatically display the best image.
Please ensure that the connected graphi c car d on your computer is set to the native resolution of the
monitor when you use the AUTO key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu
items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can
use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as
the desktop of your operating system. However, we recommend that you use auto.exe. As you
run auto.exe, a test pattern displays.
2. Press the AUTO key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the or keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the
or keys to select Pixel Clock and press the ENTER key. Then press the or keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the or keys to select Phase and press the
ENTER key. Then press the or keys to adjust the monitor until the noise disappears.
22 Picture optimization
6. How to adjust your monitor
1 2 3
4 5
6
The control panel
1. AUTO: Adjusts vertical position, phase, horizontal position and pixel clock automatically.
2. MENU key: Activates OSD main menu and return to the previous menu or exit OSD.
3. /Smart scaling key: For Up/Increase adjustment. The key is the hot key for Smart
Scaling. See Smart Scaling on page 33 for more information.
4. /Display Mode key: For Down/Decrease adjustment. The key is the hot key for Display
Mode. See Display Mode on page 32 for more information.
5. ENTER key: Enters sub menus and select items. This key is also the hot key for Input.
Power: Turns the power on or off.
6.
OSD = On Screen Display.
The hot keys will display a graduated scale for adjusting the value of that setting, and will only operate
while the OSD menu is not currently displaying. Hot key displays will disappear after a few seconds of no
key activity. See Hot key mode on page 24.
23 How to adjust your monitor
Hot key mode
The monitor keys perform as hot keys to provide direct access to particular functions whenever
the menu isn't currently displaying on-screen.
Smart Scaling hot key
Press the key to display the Smart
Scaling indicator. Further press the key
will increase the display size, while the
key will decrease the display size. See Smart
Scaling on page 33 for more information.
The Smart scaling hot key is available when
the Display Mode is set to 1:1 (and the
resolution is lower than 1920 x 1080), 17",
or 19"W.
You can press and hold the Smart Scaling
hot key to resize the display continually.
Display Mode hot key
Input hot key
Press the key continually to switch
among Full, Aspect, Overscan, 1:1, 17",
19"W, 19", and 22"W. The setting will take
effect immediately.
See also Display Mode on page 32.
Press the ENTER key to toggle between
different PC video signal inputs that may be
connected to your monitor.
The setting will take effect immediately.
See also Input on page 36.
24 How to adjust your monitor
Main menu mode
DISPLAY
Mode:
Standard
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
10
12
1
12
Exit
ENTER
Select
Move
1342 5
You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.
Available menu options may vary depending on the input sources, functions and settings.
Press the MENU key to display the following main OSD menu.
There are 5 main OSD menus:
1. Display
2. Picture
3. Picture Advanced
4. Audio
5. System
Use the (up) or (down) keys to
highlight a menu item, and press the
ENTER key to enter the Menu item
settings.
The OSD menu languages may differ from the product supplied to your region, see “Language on page
37” under “OSD Settings” for more details.
For more information on each menu, please refer to the following pages:
• Display menu on page 26
• Picture menu on page 28
• Picture Advanced menu on page 30
• Audio menu on page 35
• System menu on page 36
25 How to adjust your monitor
Display menu
DISPLAY
Mode:
Standard
Auto Adjustment
H. Position
V. Position
Pixel Clock
Phase
10
12
1
12
Exit
ENTER
Select
Move
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
DISPLAY and then press the ENTER key
to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Auto
Adjustment
Optimizes and adjusts the
screen settings automatically
for you. The AUTO
key is a
Press the ENTER key to select
this option and make
adjustment.
‘hot key’ for this function.
When you connect a
digital video output using
a digital (DVI or HDMI)
cable to your monitor, the
AUTO key and the
Adjustment
be disabled.
Auto
function will
26 How to adjust your monitor
H. Position Adjusts the horizontal
position of the screen image.
V. Position Adjusts the vertical position
of the screen image.
Press the or keys to
adjust the value.
0 to 100
0 to 100
Pixel Clock Adjusts the pixel clock
frequency timing to
synchronize with the analog
input video signal.
Not applicable to a digital
input signal.
See also: Picture
optimization on page 22.
Phase Adjusts the pixel clock phase
timing to synchronize with
the analog input video
signal.
Not applicable to a digital
input signal.
See also: Picture
optimization on page 22.
0 to 100
0 to 63
27 How to adjust your monitor
Picture menu
ON
Exit
ENTER
Select
Move
PICTURE
Mode:
Standard
Brightness
Contrast
Sharpness
Gamma
Color
AMA
12
10
1
2.2
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
PICTURE and then press the ENTER key
to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Brightness Adjusts the balance
between light and dark
shades.
Press the key to increase
the brightness and press the
key to decrease the
0 to 100
brightness.
Contrast Adjusts the degree of
difference between
darkness and lightness.
Press the key to increase
the contrast and press the
key to decrease the
0 to 100
contrast.
Sharpness Adjusts the clarity and
visibility of the edges of the
subjects in the image.
Press the key to
improve the crispness of the
display and press the
1 to 5
key to have softness effect
on the display.
Gamma Adjusts the tone luminance.
The default value is 2.2 (the
standard value for
Windows).
Press the key to increase
the gamma value (tone
becomes darker) and press
the key to decrease the
1.8 ~ 2.6
gamma value (tone
becomes lighter).
28 How to adjust your monitor
Color - Press ENTER to enter the Color menu
Color Temperature Normal: Allows video and
still photographs to be
viewed with natural
coloring. This is the factory
default color.
Bluish: Applies a cool tint
to the image and is factory
pre-set to the PC industry
standard white color.
Reddish: Applies a warm
tint to the image and is
factory pre-set to the news
print standard white color.
User Mode: The blend of
the Red, Green and Blue
primary colors can be
altered to change the color
tint of the image. Go to the
succeeding Red, Green,
and Blue menus to change
the settings.
Press the or keys to
select this option.
Press the or keys
and the
select
ENTER key to
Red, Green, or Blue.
Then use the or keys
to make the color
adjustments.
Red Tailors the image color tint.
Decreasing one or more of
the colors will reduce their
Green
respective influence on the
color tint of the image. (e.g.
Blue
if you reduce the Blue level
the image will gradually
take on a yellowish tint. If
you reduce Green, the
image will become a
magenta tint.)
Hue Adjusts the degree of how
we perceive colors.
Saturation Adjusts the purity degree of
colors.
Reset Color Resets the User Mode
custom color settings to the
factory defaults.
Press MENU to leave the Color menu.
Press the or keys to
adjust the value.
Press the or keys to
adjust the value.
Press the or keys to
adjust the value.
Press the or keys to
adjust the value.
Press the or keys to
adjust the value.
Press the or keys to
change the settings.
0 to 100
0 to 100
0 to 100
0 to 100
0 to 100
• YES
• NO
AMA Improves the gray level
response time of the LCD
panel.
Press the or keys to
change the settings.
• ON
• OFF
29 How to adjust your monitor
Picture Advanced menu
PICTURE ADVANCED
Picture Mode
Senseye Demo
Dynamic Contrast
Display Mode
Smart Scaling
Instant Mode
PBP
Color Format
HDMI RGB PC Range
0
0
Standard
OFF
1:1
ON
OFF
RGB
RGB(0~255)
Mode:Standard
Exit
ENTER
Select
Move
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
PICTURE ADV ANCED and then press the
ENTER key to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
30 How to adjust your monitor
Item Function Operation Range
Picture Mode
Selects a picture mode that
best suits the type of images
shown on the screen.
• Standard - for basic PC
application.
• FPS (First Person
Shooting) - for playing
FPS games.
• User Game-1 - for
customizing color settings.
The adjusted color settings
will be saved.
• User Game-2 - for
customizing color settings.
The adjusted color settings
will be saved.
• Movie - for viewing videos.
• Photo - for viewing still
images.
Press the or keys to
change the settings.
• Standard
• FPS
• User Game-1
• User Game-2
• Movie
• Photo
• sRGB
• Eco
The default
setting is FPS.
• sRGB - for better color
matching representation
with the peripheral
devices, such as printers,
DSCs, etc.
• Eco - for saving electricity
with low power
consumption by providing
minimum brightness for
all running programs.
Senseye Demo Displays the preview of
screen images under the
selected mode from Picture
Mode. The screen will be
divided into two windows;
the left window
demonstrates images of
Standard mode, while the
right window presents the
images under the specified
mode.
Press the or keys to
change the settings.
• ON
• OFF
Dynamic
Contrast
The function is to
automatically detect the
distribution of an input
visual signal, and then to
create the optimal contrast.
Press the ENTER key to
select this option. Press the
or keys to change
the settings.
0 to 5
31 How to adjust your monitor
Display Mode
(*)
This feature is provided to
allow aspect ratios other
than 16:9 to be displayed
without geometric
distortion.
• Overscan - Slightly
enlarges the input image.
Use this feature to hide
annoying edge noise if
present around your
image.
• Full - Scales the input
image to fill the screen.
Ideal for 16:9 aspect
images.
• Aspect - The input image is
displayed without
geometric distortion
filling as much of the
display as possible.
Press the or keys to
change the settings.
The options under
Display Mode will be
different depending on
the input signal sources.
Aspect and 1:1 are not
available for a 1920 x
1080 resolution.
Overscan is only
available when the
signal source is from a
HDMI or D-Sub (VGA
converted from
Component) source.
• Overscan
• Full
• Aspect
• 1:1
• 17"
• 19"
• 19"W
• 22"W
The default
setting is 1:1.
• 1:1 - Displays the input
image in its native
resolution without scaling.
• 17" - Displays the input
image as if on a 17"
monitor of 5:4 aspect
ratio.
• 19" - Displays the input
image as if on a 19"
monitor of 5:4 aspect
ratio.
• 19"W - Displays the input
image as if on a 19"
wide-screen monitor.
• 22"W - Displays the input
image as if on a 22"
wide-screen monitor.
32 How to adjust your monitor
Smart Scaling
(available when
the Display
Mode is set to
17", 19"W, or
1:1)
Resizes the display.
You can press the Smart
Scaling hot key to resize the
display by a digit number.
Alternatively, press and hold
the Smart Scaling hot key to
resize the display
continually. Or press and
hold the Smart Scaling hot
key for 5 seconds to enlarge
the display to its maximum
size.
If the display is resized by
Smart Scaling under 17"
or 19"W Display Mode,
the last scaling settings
will be saved and used
whenever 17" or 19"W are
selected again.
If the Display Mode is 1:1
(and the resolution of the
input source is lower than
1920 x 1080), the last 5
scaling settings (in
different resolutions of the
input source) will be
saved for quick access.
Press the or keys to
change the settings.
Your display may
become unstable
temporarily when being
resized. This is a normal
phenomenon and should
not be considered as
manufacturing defect.
0 to 100
Instant Mode Adjusts the image
processing to diminish input
lag. You can have a real-time
experience while playing
video games.
This function is not
available for 3D playback.
To optimize the picture
quality, disable Instant
Mode if the source is
interlaced video.
To check the resolution of
the video source, go to
System > Information on
the monitor.
PBP Allows to display images
from two different video
sources side-by-side.
The Smart Scaling hot key
and Instant Mode are not
available if this function is
activated.
Press the or keys to
change the settings.
Press the or keys to
change the settings.
• ON
• OFF
• OFF
• HDMI & VGA
• HDMI & DVI
33 How to adjust your monitor
Color Format Determines the color space
(RGB or YUV) based on the
following detected video
signal:
• D-Sub (VGA) from PC:
The default Color Format
is RGB.
• D-Sub (Component) from
a video device: The default
Color Format is YUV.
You might need to
manually set the Color
Format if colors shown on
the monitor screen do not
display properly.
• DVI (for models with DVI
inputs): Color Format is
automatically set to RGB.
• HDMI: Color Format is
not selectable. In other
words, Color Format is
automatically set
depending on the input
video source.
Press the ENTER key to
select this option. Press the
or keys to change
the settings.
• RGB
• YUV
HDMI RGB PC
Range
Determines the range of
color scales. Select an option
that matches the RGB range
setting on the connected
Press the ENTER key to
select this option. Press the
or keys to change
the settings.
• RGB (0 ~ 255)
• RGB (16 ~ 235)
HDMI device.
*To avoid image distortion, you are advised to adjust the resolution of the input source (on the output
device) to best suit the selected display mode.
Display mode on the monitor Resolution of the input source
17" 640x480, 800x600, 1024x768, 1280x1024
19" 640x480, 800x600, 1024x768, 1280x1024
19"W 640x480, 800x600, 1024x768, 1280x1024
22"W 640x480, 800x600, 1024x768, 1280x1024
34 How to adjust your monitor
Audio menu
AUDIO
Mode:
Standard
Volume
Mute
10
OFF
Exit
ENTER
Select
Move
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select AUDIO
and then press the ENTER key to enter
the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Volume Adjusts the audio volume
Press the key to increase
0 ~ 100
the volume and press the
key to decrease the
volume.
Mute Mutes the audio input
Press the or keys to
change the settings.
• ON
• OFF
35 How to adjust your monitor
System menu
SYSTEM
Mode:
Standard
Input
OSD Settings
DDC/CI
Information
HDMI Auto Switch
Auto Power off
Reset All
Exit
ENTER
Select
DVI
OFF
OFF
Move
Available menu options may vary depending on the input sources, functions and settings.
1. Press the MENU key to display the main
menu.
2. Press the or keys to select
SYSTEM and then press the ENTER key
to enter the menu.
3. Press the or keys to move the
highlight to a menu item and then press
ENTER key to select that item.
the
4. Press the or keys to make
adjustments or selections.
5. To return to the previous menu, press the
MENU button.
Item Function Operation Range
Input Use this to change the input
to that appropriate to your
Press the or keys to
change the settings.
• DVI
• D-sub (VGA)
video cable connection type.
• HDMI
The default
setting is DVI.
36 How to adjust your monitor
OSD Settings - Press ENTER to enter the OSD Settings menu.
Language Sets the OSD menu
language.
Press the or keys to
change the settings.
The language options
displayed on your OSD
may differ from those
shown on the right,
depending on the product
supplied in your region.
• English
• French
• German
• Italian
• Spanish
• Polish
• Japanese
• Czech
• Traditional
Chinese
• Hungarian
• Simplified
Chinese
• Serbo-Croatian
• Romanian
• Dutch
H. Position Adjusts the horizontal
position of the OSD menu.
V. Position Adjusts the vertical position
of the OSD menu.
Display Time Adjusts the display time of
the OSD menu.
Press the or keys to
change the settings.
• Russian
• Swedish
• Portuguese
0 to 100
0 to 100
• 5 Sec.
• 10 Sec.
• 15 Sec.
• 20 Sec.
• 25 Sec.
• 30 Sec.
37 How to adjust your monitor
OSD Lock Prevents all the monitor
settings from being
accidentally changed. When
this function is activated,
the OSD controls and
hotkey operations will be
disabled.
Press MENU to leave the OSD Settings menu.
Press the or keys to
change the settings.
To unlock the OSD controls
when the OSD is preset to
be locked, press and hold
the "MENU" key for 15
seconds to enter the "OSD
Lock" option and make
changes. Alternatively, you
may use the or
keys to select "NO" in the
"OSD Lock" submenu from
the "OSD Settings" menu,
and all OSD controls will be
accessible.
• YES
• NO
DDC/CI* Allows the monitor settings
to be set through the
software on the PC.
Information Displays the current
monitor property settings.
HDMI Auto
Switch
When this function is
activated, HDMI port will
be in the input auto select
loop. Otherwise, HDMI can
only be selected by input
select or by hot key.
Auto Power Off Sets the time to power off
the monitor automatically
in power saving mode.
Press the ENTER key to select
this option. Press the or
keys to change the
settings.
Press the
ENTER key to select
this option. Press the or
keys to change the
settings.
Press the ENTER key to select
this option. Press the or
keys to change the
settings.
• ON
• OFF
• Input
• Current
Resolution
• Optimum
Resolution (best
with the
monitor)
• Model Name
• ON
• OFF
The default
setting is OFF.
• OFF
• 10min.
• 20min.
• 30min.
Reset All Resets all mode, color and
geometry settings to the
Press the or keys to
change the settings.
• YES
• NO
factory default values.
*DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics
Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for
remote diagnostics.
38 How to adjust your monitor
7. Troubleshooting
Frequently asked questions (FAQ)
The image is blurred:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the "Adjusting the refresh rate" section on the link "Adjusting
the Screen Resolution". It is normal for blurring to occur due to conduction losses in extension
cables. You can minimize these losses by using an extension cable with better conduction quality
or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the instructions on the link "Adjusting the Screen Resolution" on the CD. Select the native
resolution.
Pixel errors can be seen:
One of several pixels is permanently black, one or more pixels are permanently white, one or more
pixels are permanently red, green, blue or another color.
• Clean the LCD screen.
• Cycle power on-off.
• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “YES” in the “Caution”
message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three
primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.
No image can be seen:
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read the “Preset display modes” section from the link "Adjusting
the Screen Resolution".
Faint shadow from the static image displayed is visible on the screen:
• Activate the power management function to let your computer and monitor go into a low
power "sleep" mode when not actively in use.
• Use a screensaver to prevent the occurrence of image retention.
39 Troubleshooting
Is the prompt on the display illuminated in orange?
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
You are running the monitor at its native resolution, but the image is still distorted.
Images from different input sources may appear distorted or stretched on the monitor running at
its native resolution. To have the optimal display performance of each type of input sources, you
can use the "Display Mode" function to set a proper aspect ratio for the input sources. See Display
Mode on page 32 for details.
The image is displaced in one direction:
Read the instructions on the link "Adjusting the Screen Resolution" on the CD, and then select the
correct resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
• To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU”
key for 15 seconds to enter the “OSD Lock” option and make changes.
• Alternatively, you may use the or keys to select “NO” in the “OSD Lock” submenu
from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.
No sound can be heard from the connected external speakers:
• Remove your headphone (if the headphone is connected to the monitor).
• Check whether the headphone jack is properly connected.
• If the external speakers are USB-powered, check whether the USB connection is OK.
• Increase the volume (volume may be muted or too low) on the external speakers.
Need more help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com.
40 Troubleshooting
Loading...