Benq WDC20TH User Manual
InstaShow™ S
User Manual
WDC20
V 1.00
Copyright
Copyright © 2019 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for
any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and
to make changes from time to time in the contents hereof without obligation of BenQ Corporation
to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and thus
all contents may be modified from time to time without prior notice. Please visit www.benq.com for
the latest version of this manual.
The illustrations and the images in this guide are for your reference.
BenQ ecoFACTS
BenQ has been dedicated to the design and development of greener product as part of its aspiration
to realize the ideal of the “Bringing Enjoyment 'N Quality to Life” corporate vision with the ultimate
goal to achieve a low-carbon society. Besides meeting international regulatory requirement and
standards pertaining to environmental management, BenQ has spared no efforts in pushing our
initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing,
packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key ecofriendly design highlights of each product, hoping to ensure that consumers make informed green
choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on
BenQ's environmental commitments and achievements.
RECYCLING
This product bears the selective sorting symbol for Waste electrical and electronic equipment (WEEE). This means that
this product must be handled pursuant to European directive 2012/19/EU in order to be recycled or dismantled to
minimize its impact on the environment. User has the choice to give his product to a competent recycling organization or
to the retailer when he buys a new electrical or electronic equipment.
This symbol indicates DC voltage
1
Table of contents
Copyright ...................................................................................................................................... 1
Disclaimer ..................................................................................................................................... 1
BenQ ecoFACTS ......................................................................................................................... 1
Introduction .................................................................................................................................. 3
Product features .............................................................................................................................................. 3
Package content ............................................................................................................................................... 4
Product specification ....................................................................................................................................... 5
Overview ........................................................................................................................................................... 7
Button .............................................................................................................................................................................................. 7
Host ................................................................................................................................................................................................. 7
LED indicators of the Button and Host ................................................................................................................................... 8
Installation ..................................................................................................................................... 9
Environment check ....................................................................................................................................................................... 9
Assembling the Host .....................................................................................................................................10
Setting up the Host .......................................................................................................................................10
Attaching the Host to the ceiling ............................................................................................................................................10
Attaching the Host to a ceiling mount................................................................................................................................... 11
Placing the Host on a table ....................................................................................................................................................... 11
Installing the Host on the wall or trolley .............................................................................................................................. 13
Positioning the Host antennas ....................................................................................................................14
For ceiling installation ................................................................................................................................................................14
For ceiling mount installation ................................................................................................................................................... 14
For table placement ................................................................................................................................................................... 15
Connecting the HDMI cable and power ..................................................................................................15
Assembling the adapter ............................................................................................................................................................. 16
Connecting the HDMI cable..................................................................................................................................................... 17
Power supply via a power adapter .........................................................................................................................................17
LAN connection .......................................................................................................................................................................... 18
Setting up and powering a Button .............................................................................................................18
Using Cable USB A(F) to USB A(M) .........................................................................................................20
Pairing a Button and Host ............................................................................................................................21
When the Host is placed on a table .......................................................................................................................................21
Storing Buttons and USB cable in the cradle ..........................................................................................23
Resetting an Host ..........................................................................................................................................23
Resetting a Button .........................................................................................................................................24
Starting and stopping presentations ......................................................................................26
Getting ready ..................................................................................................................................................26
Starting presentation .....................................................................................................................................26
Idle presentation ............................................................................................................................................ 27
Split screen presentations ............................................................................................................................28
Starting a split screen presentation ........................................................................................................................................28
Switching from a split screen to a full screen presentation .............................................................................................. 29
Presenting with mobile devices ..................................................................................................................29
Controlling presentations ............................................................................................................................30
Troubleshooting ........................................................................................................................31
3/6/19
2
Introduction
InstaShow™ S (shortened as the “Product” in this document) is a wireless device for corporate
meeting rooms. Users expect devices to respond instantly, apps to launch and to control at their
fingertips, and information to be available on demand. The product bypasses the complicated steps of
IP addresses, driver installation, app execution, setting selection, etc. to quickly deliver professional,
stable visual quality for teams to collaborate freely and confidently. The product is an unique allhardware solution without software issues for universal compatibility and display flexibility.
A standard product set consists of an InstaShow™ S Host (shortened as “Host” in this document)
and two InstaShow™ S Buttons (shortened as “Button” or “Buttons” in this document). Depending
on the location where you buy the product, the software of the base unit can be different. You can
buy additional Button kit if needed.
Product features
The product is equipped with the following features:
Features Description
True Plug & Play
No Software
Split Screen
Presentations
Auto Channel
Selection
3 Introduction
Simply connect the product into your USB and HDMI ports, then
push the button to start presenting immediately.
The product doesn't need any software installation or execution.
There's no setup, configuration, or waiting for pop-ups to launch. Just
plug into your PC or Mac and start presenting immediately.
Up to four users can simultaneoulsy project their screen via the
product in a dual-screen, 3-way or 4-way split screen configuration, so
that you can view and reference multiple documents/videos at the
same time during your presentation.
The product automatically selects the best wireless channel upon
boot-up, ensuring smooth presentations in any environment.
Features Description
Touch back
When the Host is connected to a touchscreen display via its USB
ports, you can use the touchscreen to control the screen of the PC
that is presenting, allowing you to actively engage with the content
that is being presented.
Screen Casting for
Mobile Devices
Wireless 802.11ac/n
Project your mobile device’s screen wirelessly by connecting your
mobile device to the Host via the InstaShare app (for both Android
and iOS devices).
The latest 802.11ac/n Wi-Fi guarantees extremely smooth wireless
streaming without lag or buffering.
The product's HDMI output supports up to 60Hz Full HD 1080p
Video and Audio
video and stereo sound without cable clutter or complicated driver
selection.
Assured Performance
Peace of mind for consistent wireless presentation performance
without relying on your PC.
Keep your presenter view, notes, and backup data on your laptop
Extended Desktop
screen while presenting to the wireless screen with extended desktop
in both Windows and OS X.
• Touch back via USB port is only supported for PCs. Macs and mobile devices cannot be controlled via touch
screens.
• Transmission distance depends on actual environment. Stated distance is based on line-of-sight measurement.
Structures constructed of steel, wood, concrete, or brick may decrease transmission distance.
• According to regulatory restrictions in different regions of the world, Wi-Fi channels cannot be used in
countries outside the purchased region.
Package content
LOCK
OPEN
InstaShow™ S Buttons InstaShow™ S Host and Lid 4 Antennas
Cradle Adapter & Plugs Extender Power Cable
Cable: HDMI A(M) to A(M) Cable: USB A(F) to USB A(M) Screws & Rubber Foot
4 Introduction
Velcro Strap Quick Start Guide & Safety
Statement
• Available accessories and the pictures shown here may differ from the actual contents and the product
supplied for your region.
• Use original accessories to ensure compatibility.
• Always keep the product and accessories out of reach of children.
Product specification
Feature
Color Black
Video outputs HDMI 1.4, comply with HDCP
Frame Rate Up to 60fps depending on environment
Output resolution 720x568, 1280x720 (720P), 1920x1080 (1080p)
Input resolution Up to 1920x1080
Number of simultaneous connections 32 pcs
Audio Stereo, Radio quality 16bits 48KHz
Wireless transmission protocol
Data rate wireless Up to 867 + 300Mbps
Frequency Band 2.4GHz, 5GHz
Authentication protocol WPA2 (WPAS-PSK (Pre-Shared key) / WPA2-Enterprise)
Security (encryption) AES 128 bit
Support platform Windows, MAC, Chrome. Any OS supporting HDMI standard 1.4
Reach Max. 15M between the Button and the Host
Temperature range
Humidity
IEEE 802.11ac, 5GHz, 2T2R
IEEE 802.11n, 2.4GHz, 2T2R
Operating: 0°C to +40°C (+32°F to +104°F)
Storage: -10°C to +60°C (+14°F to +140°F)
Storage: 5% to 90% relative humidity, non-condensing
Operation: 10% to 80% relative humidity, non-condensing
InstaShow™ S Button
Cable USB Type A, HDMI Cable Power supply DC 5V±10%, 0.5A
Reset button x1 Power consumption Normal: 2.5W
Spllit screen key x1 Dimension
Red (error), Green
LED
InstaShow™ S Host
Standby button x1 Power supply DC 12V±10%, 2A
5 Introduction
(Wi-Fi connected), Blue
(presenting)
Weight 81g
With cable: 81x291x24.2mm
Without cable: 67x67x24.2mm
Feature
Pairing key x1
Power consumption Normal: 24WWAN x1
Video output x1 HDMI 1.4 (video and audio)
DC Power Jack x1
LED
Red (error), Green (ready for
connection), Blue (presenting)
Dimension (WxHxD)
(not including rubber feet)
Weight (include antenna) 330g
With antennas: 200x140x150mm
Without antennas: 154x140x34mm
Cradle
Dimension 100.4x92.6x152mm Weight 550g
6 Introduction
Overview
4
3
1
2
Bottom of Button
5
8
6 5 4 32
1
1
1
1
7
Button
1. Present key with LED indicator
Press to start or stop presenting.
2. Split screen key
Press to enable split screen presentations.
3.
USB 3.0 connector
Connect to a computer or laptop.
4. HDMI 1.4 connector
Connect to a computer or laptop.
5. RESET
Poke the RESET hole to reset the device if the
device stops responding. Refer to Resetting an Host
on page 23 for more information.
Host
1. Fixture parts for the Antennas
Refer to Assembling the Host on page 10 for more
information.
2. USB-A Ports
Connect to a touchscreen display, mouse, or
keyboard, to control the projected screen.
3. HDMI port
Connect to a display using a Cable HDMI A(M) to
A(M).
4. LAN port
Allows users access to the web management
interface through a direct or network connection.
5. RESET
Poke the RESET hole to reset the device if the
device stops responding. Refer to Resetting a
Button on page 24 for more information.
6. DC 2A port
Connect to the supplied adapter extender power
cable and adapter to power the Host.
7. PAIRING key
7 Introduction
Press to pair with a Button.
8. Standby button with LED indicator
Press to turn the Host on and off.
9. Lid
Alignment hole
Lid of Host
9
Refer to Attaching the Host to the ceiling on page
10 for more information.
LED indicators of the Button and Host
Please refer to the tables below for detailed indicator and status descriptions for the Button and
Host.
LED indicator on the
Button
Status Description
Static blue The device is presenting.
Flashing blue The device is in the process of pairing
• The device is starting up and connecting to
Flashing green
the host.
• The device is upgrading the firmware.
Static green
The device is connected and working
normally.
Flashing red The device is unable to connect to a host.
Off The device is powered off.
Static red The device is resetting.
Quick flashing red The reset process is triggered.
LED indicator on the
Host
Status Description
Static blue Connected device is presenting.
Flashing blue
Flashing green
50% static green The device is in network standby mode.
Static green The device is on and ready for connection.
Flashing red The device is encountering a problem.
Static red The device is resetting.
Off The device is powered off.
Quick flashing red The reset process is triggered.
The device is in the process of pairing.
• The device is starting up.
• The device is upgrading the firmware.
8 Introduction
Installation
This section will guide you on how to prepare the unit before its initial use.
Environment check
Before installing the product, check the environmental conditions.
1. Do not install the device near heat sources like radiators or direct sunlight, or in a site with
excessive dust or humidity.
2. Ambient temperature conditions are listed as below. Maximum ambient temperature should be
+40°C or 104°F. Minimum ambient temperature should be +0°C or 32°F. Storage temperature
should be -10°C to +60°C (14°F to 140°F).
3. Humidity conditions are listed as below. For storage, the relative humidity should be 5% to 90%
(non-condensing). For operation, the relative humidity should be10% to 80% (non-condensing).
As the product works with different displays, the steps required to complete the installation may vary
according to the actual environment and your display specifications. Follow the procedures below and
refer to the specified sections for details.
1. Assemble the Host with the antennas. See Assembling the Host on page 10 for details.
2. Connect the Host to the display and power properly. See Connecting the HDMI cable and
power on page 15 for details. Four installation methods are provided.
• Attaching the Host to the ceiling
• Attaching the Host to a ceiling mount
• Placing the Host on a table
• Installing the Host on the wall or trolley
3. Connect the Button to the desired devices and power properly. See Setting up and powering a
Button on page 18 for details.
4. Make sure that all the connected devices have been powered on. Press the source button of the
display and make sure that the HDMI source has been transmitted. See Pairing a Button and
Host on page 21 for details.
9 Installation
Assembling the Host
1
2
34
Alignment hole
Assemble the Host with four antennas by turning the antennas clockwise (right) and
counterclockwise (left) to fasten them tightly.
Setting up the Host
You are provided with four different ways to position the Host. The total weight of the Host Unit is
330g.
Attaching the Host to the ceiling
1. Place the lid on the ceiling and locate the alignment hole.
2. Use the screws provided to lock the lid to the ceiling.
3. Lock the first hole (1).
4. Follow the instruction in the illustration below to lock the other holes (2-4).
5. Rotate the Host counterclockwise to affix the Host to the lid..
• Please only use the screws (M3*16 tapping screw) provided with the kit to mount the Host to the ceiling.
• Please see Positioning the Host antennas on page 14 for guidelines on positioning the antenna to maximize
signal reception.
10 Installation
Attaching the Host to a ceiling mount
If the display is mounted on the ceiling:
1. Attach the Host to the ceiling mount using the provided velcro strap.
2. Fix the Host to the mounting holder.
3. Use the supplied velcro to fix the mounting holder and the Host to the ceiling mount as shown
in the illustration.
• Please only use the velcro strap (300(L)mm*25(W)mm) provided with the kit to mount the Host to a ceiling
mount.
• Please see Positioning the Host antennas on page 14 for guidelines on positioning the antenna to maximize
signal reception.
Placing the Host on a table
If your display is placed on a table, first attach the lid of to the Host in the following the process
described below:
1. Align the lid over the bottom of Host so that the triangle on the bottom side of the lid is aligned
to the triangle in the lid compartment, then insert the lid into the lid compartment.
11 Installation
2. Turn the lid counter-clockwise until it clicks into place.
3. When the lid is correctly installed on the Host the alignment hole on the lid should be pointed
to the LOCK print at the front side of the Host.
4. Attach the rubber feet to the recesses on the lid and put the Host right next to the display.
• Please only use the rubber foot provided with the kit to attach to the Host.
• Please see Positioning the Host antennas on page 14 for guidelines on positioning the antenna to maximize
signal reception.
12 Installation
Installing the Host on the wall or trolley
If you need to install the Host near a display:
1. Stick double-sided tape to the lid of the Host.
2. Affix the Host on the wall near the display.
3. Keep the antennas away from any signal obstructions.
You can also place the Host on a mobile display trolley. See the illustration.
• Please only use double-sided sponge tape on the lid of the Host.
• Please wait 24 hours after you attach the double-sided sponge tape to the lid of the Host.
13 Installation
Positioning the Host antennas
Once you have properly installed the Host, follow the guidelines below to position the antennas to
maximize signal reception:
For ceiling installation
Position the antennas so that they are both pointed downwards at an angle roughly perpendicular to
the ceiling:
For ceiling mount installation
• Position the antennas so that they are both point either upwards or downwards roughly parallel to
the ceiling mount:
• If you encounter bad signal reception after initial use of the Host you can manually adjust the
antennas so that they tilt at a slight angle to maximize signal reception. When doing so, avoid tilting
the antennas toward the ceiling mount:
14 Installation
• Avoid positioning the antennas in a horizontal manner, this may result in a weak signal reception:
• If the Host is attached to a metallic ceiling mount ensure that the antennas are at least 3 cm away
from the metal portion of the ceiling mount:
3 cm
3 cm
For table placement
Position the antennas so that they are both pointed upwards roughly perpendicular to the table:
Connecting the HDMI cable and power
Once the Host has been positioned properly near the display, connect the HDMI cable and power to
ensure signal transmission.
15 Installation
Loading...