Congratulations on purchasing your BenQ LCD TV. You have a state-of-the-art flat widescreen
digital LCD TV which should provide you with years of viewing pleasure. Please take a few
minutes to read these quick start instructions through before installing and using the TV.
What’s in the Quick Start Guide?
Section 1 contains the Quick Start Guide which provides you with enough information to setup
the TV and start viewing TV station broadcasts as quickly as possible. This is section 1.
What’s in the User’s Manual?
Section 2 contains the User’s Manual which details the features and functions of the TV and the
remote control, describes how to connect to other devices, and provides product specifications
and troubleshooting information for your further assistance.
The User’s Manual also describes how to customise the TV settings so that you can gain the best
viewing experience possible to suit your preferences and viewing environment.
2. Package contents
After you unpack the TV, check that all the following items are included:
LCD TV (x1)
Power cable (x2, one
Composite Video
cable (x1)
The type of power cable supplied may differ from that illustrated, dependant upon your region
of purchase.
for Pan-European
countries and the
other for
Switzerland)
Quick Start Guide
and User’s Manual
(x1)
Antenna cable (x1)Cable holder (x2)
Remote control (x1)AAA battery (x2)
If any item is missing or damaged, contact your place of purchase immediately and notify them
of the discrepancy. Please keep the product documentation in a safe place for later reference.
Dispose of packaging wisely:
• The cardboard carton can be recycled.
• Do not leave plastic bags within reach of young children or babies.
• Consider storing the packaging (if possible) for future transport of the TV.
• Check that you haven’t left an accessory inside the packaging, before discarding.
For the primary safety of yourself and others, this LCD TV should be handled with care to avoid
damage to it or to persons which come into contact with it.
All LCD screens have a very thin protective layer of glass which is liable to marking or
scratching, and cracking if struck or pressured. The liquid crystal substrate is also liable to
damage under excessive force or extreme temperatures. Please handle with care.
Section 1: Quick Start Guide2
3. Select and prepare the installation location
In order to prevent potential dangers and prolong the service life of the TV, please observe the
following points when installing, operating and cleaning the TV.
English
Do NOT place the TV on an uneven,
sloping or unstable surface where it
may fall and cause damage to itself or
others.
Do NOT place the TV near water, like a
spa or pool, or in a position which will
allow the splashing or spraying of water
onto the TV, like in front of an open
window where rain water may enter.
Do NOT place the TV near or above
sources of heat, such as radiators,
heaters, fuel stoves and other heatgenerating items (including audio
amplifiers).
Do NOT place the TV in direct sun or
where direct sun or spot lighting will
shine onto the TV, as the heat may
damage the TV and the bright light will
make viewing the TV more difficult
than necessary.
If wall mounting, have a suitable
qualified and experienced tradesperson
mount it safely. Ensure that the
mounting bracket (optional accessory)
is securely screw fixed to the wall
structure, and not just the wall render,
lining or cladding. Do not glue the
bracket to the wall. Use only a
recommended TV wall bracket for this
model TV. Ensure the bracket is level
horizontally.
If recessed into a wall opening, you
must leave at least 50–100mm free
space both top and bottom for
ventilation.
If wall mounting, allow at least 30mm
space on top for attaching the TV to the
wall bracket. It slides in and down onto
the bracket from above.
Do NOT cover or block the vents and
openings whilst the TV is switched on.
Do NOT place the TV in an enclosed
place without allowing for ventilation.
Observe all warnings and cautions as
labelled on the TV.
Once all considerations and precautions have been made, position the TV where most suitable.
Section 1: Quick Start Guide3
English
4. Connect the antenna cable
Connect a TV antenna cable fly-lead from your TV antenna system or Cable TV (CATV) to the
TV antenna input on the rear of the TV. Check to make sure that the cable connection is firmly
in place.
TV antenna
input
Antenna cable
• A poor quality TV signal will produce a poor picture and/or sound on your TV. For high quality
picture and sound, you will need a high quality TV signal. Depending upon your location, for
best TV signal reception, you should have a properly aligned outdoor TV antenna system. If
need be, consult a professional antenna specialist.
• This TV has a built-in analog TV tuner, which requires the TV antenna cable connection to an
external TV antenna system. If you wish to make use of the digital LCD screen to view digital
TV, you should connect an external digital TV tuner (decoder) set top box (STB) to the TV
using a digital signal cable (HDMI or DVI) connection. See "Getting to know your TV" on page
10.
5. Connect the power cable
1.Locate the power cable from the packaging, unwrap it, and plug the appropriate end into
the AC INLET socket on the rear of the TV (as illustrated below).
2.Connect the other end into an appropriate wall power outlet, and switch it on (if switched).
The TV will enter standby mode and the power indicator (on the front lower right) will
light up red.
Power outlet
Power cable
• The type of power cable plug and socket illustrated may differ from the type used in your
region.
• Only use an appropriate power cable for your region. Never use a power cable which appears
damaged or frayed. Never change the plug type on a power cable. Be aware of total loading
when using extension cords or multiple outlet power boards.
WARNING:
• This BenQ LCD screen TV has been engineered and manufactured with the highest priority on
safety, however, IMPROPER HANDLING OR USE CAN RESULT IN POTENTIAL ELECTRICAL
SHOCK OR FIRE HAZARD. Please handle this TV with care. If damaged, turn off the power
and unplug the power cable from the TV. Transport the TV to your nearest BenQ authorised
service centre for repair.
• There are no user serviceable parts in this TV. Never unscrew or remove any covers. There are
dangerous voltages inside. Turn off the power and unplug the power cable before moving the
TV.
Section 1: Quick Start Guide4
6. Activate the remote control
Locate the remote control and batteries from the packaging, and unwrap them.
1.Turn the remote control end up to reveal its base, and open
the lid of the battery compartment by using a small coin or
similarly curved object to rotate the slot 90° anticlockwise.
The lid is spring loaded and will popup and come loose
from the remote control body.
2.Insert the batteries (supplied) ensuring that the positive
and negative marked battery terminals match the (+) and
(-) marks in the battery compartment.
Note that these batteries are provided for your convenience
so that you can operate the TV straight away. You should
replace them as soon as possible.
3.Refit the lid of the battery compartment by inserting the
hinge into the recess at one edge and levering the lid down
into position with the thumb of the hand holding the
remote control body.
English
4.Whilst holding the lid in place in this manner, use your
other hand and a small coin or similarly shaped object to
rotate the locking slot 90° clockwise locking the lid in
place.
Remote control usage tips
•Point and aim the top front of the remote
control directly at the TV when pressing the
buttons.
•The remote control must be held at an angle
within 30 degrees of the TV's remote control
sensor window to function correctly. The
distance between the remote control and the
sensors should not exceed 5 meters.
•Do not cover the sensor window on the front
of the TV (below the power indicator lamp),
or place objects in front of it which will block
the direct line-of-sight between the remote
control and the sensor window on TV.
• Do not let the remote control become wet, or place it in humid environments (like bathrooms.)
• If the remote control sensor window on the TV is in direct sunlight or strong light, the remote
control may not operate properly. In this situation, change the light source or readjust the
angle of your TV, or operate the remote control from a location closer to the remote control
sensor window on the TV.
5 meters
30 degrees
Section 1: Quick Start Guide5
English
Test the remote control
Press Power/standby on the remote control (as highlighted in the
illustration). The TV should turn on, and the power indicator change to
green. If so, progress to the next step (7. Setting up OSD (On-Screen
Display) menu language and TV channels) below.
If the TV does not turn on, first check that the power is available (the
power indicator will be lit red). If so, try pressing (Power/standby) on
the right side of the TV. If the TV turns on by this method, the problem
lies with the remote control.
Secondly, check that the remote control batteries are properly installed.
If need be, replace the batteries with new ones or known good ones.
See "Troubleshooting" on page 44 for further assistance.
To turn off the TV, press (Power/standby) on the right side of the TV,
or Power/standby on the remote control again, and the TV will
return to standby mode (the power indicator will turn red.)
7. Setting up OSD (On-Screen Display) menu language and
TV channels
When first turned on (and until tuned), the "First Turn On" menu will display:
First Turn On
LanguageEnglish
CountryUK
StandardBG
Auto Installation>
BACK
Back
Before you can use your TV to view TV programs, you need to let it search for and tune TV
station programs appropriate to your region. This process only needs to be done when the TV
is newly installed, or whenever you install it in a new location. You also need to select your
language for the on-screen display (OSD) menu for convenience of operation.
1.Press or on the remote control to select Language, and then press or to select
your language.
2.When you select a Language, the Country and TV Standard items will change
automatically to suit. If your country is not displayed in the Country item, you can press
or to select it and then press or to select your country. If Others is selected as the
Country, you will also need to select the TV broadcast standard suitable for your region.
3.Press or to select Auto Installation and then press OK. After a short pause, the display
will start searching for available channels and tune and store them for you. This may take
several minutes, depending on the available TV channels in your local reception area.
Please allow the display to complete this tuning process.
You can alter the settings in the future using the OSD menu. See "On-Screen Display (OSD)
menu" on page 28 for more information.
Section 1: Quick Start Guide6
8. View the TV programs
•Press P (Program) or P (Program) on the remote control (as
highlighted in the illustration) or (Program) or
(Program)on the TV to view the TV programs available in
your area.
•You can also change to a program directly by selecting the station
number using the numeric program selection button(s) on the
remote control, For example, to select program 8, press . To
select program 28, press the program entry button on the remote
control, and then press , .
•The remote control features a program return button so that you can
quickly return to the previous viewed program, by pressing the
Recall button (also highlighted in the illustration).
•To alter the volume, press + or - on the remote control or
(Volume)or (Volume)on the TV. The volume indicator
will display on-screen.
Please refer to the User’s Manual for further information about the TV
and its operation.
This LCD TV is a high resolution display device. To achieve the best
possible display results, it is recommended that you connect it to a
digital video source and set the source output resolution to match
the LCD TV resolution then select an appropriate aspect ratio. When
viewing traditional (analog) TV source, it is recommended that you
set the aspect ratio to "4:3" or "Wide". See the User’s Manual for
more information about aspect ratios and settings.
English
Care and cleaning information
•Always turn off the TV before cleaning.
•Do NOT use cream, liquid, aerosol or spray cleaners. Use only a slightly damp well wrungout (drip-free) and lint-free, clean soft cloth and lightly wipe the TV.
•If necessary, use a pH-neutral liquid dish-washing detergent diluted with water on a
separate clean lint-free cloth to remove oil or grease marks. Wipe over again with a clean dry
lint-free cloth to remove any smear marks.
•Under close examination and in certain circumstances, you may notice that a few non-active
pixels appear on the screen as a fixed point of colour. Please note that this does not affect the
performance of your product as it is usually not visible at normal viewing distances.
•If the TV is not going to be used for an extended period of time (like when you’re going
away for holidays), it should be switched off and unplugged from the wall outlet. You should
also consider removing the batteries from the remote control (as they may leak).
•To help prevent possible 'LCD Image Persistence', you should ensure that static images are
never displayed for extended periods of time (days) and that you turn off the screen for
several hours every day or so.
What’s next?
You have reached the end of Section 1: Quick Start Guide. By now, you should have a
reasonable understanding of your new LCD TV and its controls, know how to install, connect,
turn on, tune, change the programs, and how to care for and maintain it.
Should you wish to maximise your viewing experience pleasure, Section 2 of this booklet
contains the User’s Manual which describes how to customise the TV settings to suit your
preferences and viewing environment. It details the features and functions of the TV and the
remote control, describes how to connect other devices, and provides product specifications
and troubleshooting information for your further assistance.
Section 1: Quick Start Guide7
English
<Memo>
Section 1: Quick Start Guide8
English
V37C/VL3735
LCD TV
Section 2: User’s Manual
Welcome
English
Getting to know your TV
Introduction
This booklet is divided into two sections: the Quick Start Guide; and the User’s Manual.
For details of the Quick Start Guide, see "1. Please read these instructions" on page 2.
This is section 2, the User's Manual which describes how to customise the display settings so that
you can gain the best viewing experience possible to suit your preferences and viewing
environment. This section details the features and functions of the TV and the remote control,
describes how to connect to other devices, and provides product specifications and
troubleshooting information for your further assistance.
This LCD TV is a state-of-the-art flat widescreen digital display device. It has a built-in analog
TV tuner which can be used to view standard definition analog television (TV or ATV), cable
television (CATV), or radio frequency (RF) modulated video through its coaxial TV tuner input
socket.
However, the high quality of a widescreen LCD TV isn’t realized through analog TV. The highest
possible quality display is only possible from high definition digital video sources like High
Definition TV (HDTV), High Definition DVD (HDVD).
Input options
This TV supports the simultaneous connection of several different types of TV, Video and
Graphic sources, and permits you to select whichever one of the available sources you wish to
view at any time. You press Input on the remote control or INPUT on the TV to cycle
through and select an input source.
There are multiple sockets on the rear of the TV for TV, Video, and Graphic inputs.
• Analog TV source input includes: 1 x Coaxial analog TV Antenna.
• Video source inputs include: 2 x Composite Video, 2 x S-Video, 2 x Component Video (Y C
PB CR/PR) and 2 x SCART.
• Graphic source inputs include: 1 x HDMI/DVI and 1 x PC VGA.
You should connect whichever TV, Video or Graphic sources you wish to view on the TV. You
need not connect more than one if that one is all you wish to view.
B/
Analog TV source inputs
You can connect an external VHF or UHF TV antenna (if available) to the TV tuner input using
an appropriate TV coaxial cable, and select the AT V input to view analog TV broadcasts. See "4.
Connect the antenna cable" on page 4.
If you have cable TV, you can connect your cable TV decoder box to the TV tuner input using an
appropriate TV coaxial cable, and select the AT V input to view cable TV.
Composite (AV) source inputs
You can connect an external analog video device (if available—VCR, VCD or DVD) to either of
the Composite Video (AV), S-Video or SCART inputs, and select AV 3 or AV 4 (for AV inputs),
AV3-S or AV4-S (for S-Video inputs) or AV 1 , AV1 RGB or AV 2 (for SCART inputs) as the input
source respectively to view analog video. See "Connecting the SCART input" on page 23,
"Connecting the Composite Video input" on page 24 and "Connecting the S-Video input" on
page 24. If the video source device supports it, you could alternatively connect it using the
Component input for the best possible resolution picture.
Component Video source inputs
You can connect Component Video inputs such as an external digital TV (DTV) tuner to either
of the Component Video inputs, and select the Component 1 or Component 2 input
respectively. See "Connecting the Component Video input" on page 25.
Other Graphic source inputs
You can connect a PC video card graphic source (if available) like a VGA output or a digital DVI
output. If your device supports HDMI output, you can also use the HDMI input on the TV for
connection. Select the 'PC' or 'HDMI' input respectively to view the display. See "Connecting
the PC input" on page 25, "Connecting the DVI input" on page 26 and "Connecting the HDMI
input" on page 26.
Getting to know your TV10
Front view
English
2
3
4
1
No.NameDescription
1SpeakersHigh-fidelity speakers for generating high-quality sounds.
2Power indicator
3Ambient light sensor
4
Remote control sensor
window
• Lights up green when the TV is powered on.
• Lights up red when the TV is in standby mode.
If activated, this sensor detects ambient lighting condition and
adjusts the brightness of the TV automatically. See "Backlight" on
page 38 for more information.
Receives command signals from the remote control. Do not
obstruct the sensor by placing any objects in front of it, which will
hinder the reception of signals.
Getting to know your TV11
English
Control panel
1
2
3
4
5
No.NameDescription
Displays the OSD menu if not visible, or exits the current menu if
1MENU button
2
3
4INPUT button
5
(Volume)/
buttons
(Program) /
buttons
(Power/standby)
button
displayed. (Performs the same action as the MENU button on the
remote control.)
• Adjusts the volume level of the speakers. (Performs the same action
as the Vo l u me +/- buttons on the remote control.)
• In the OSD menu, moves the selection highlight left or right or
changes settings. (Performs the same action as the / buttons on
the remote control.)
• Sequentially selects the previous or next tuned TV program.
(Performs the same action as the P (Program) /buttons on the
remote control.)
• In the OSD menu, moves the selection highlight up or down.
(Performs the same action as the / buttons on the remote
control.)
• Cycles through possible input signal sources. (Performs the same
action as the Input button on the remote control.)
• In the OSD (On-Screen Display) menu, selects the highlighted
menu item to enter a submenu. (Performs the same action as the OK
button on the remote control.)
Toggles the TV between standby mode and on. (Performs the same
action as the Power/standby button on the remote control.)
Getting to know your TV12
External AV devices (temporary) terminal panel
English
1
2
No.NameDescription
Connect to either the Composite Video (AV) or S-Video output as
appropriate for your AV source device. See "Connecting the Composite
Video input" on page 24 and "Connecting the S-Video input" on page
AV3 V IDEO
AV3 S-VIDEO
1
24.
Connect your external AV device using either the Composite Video
or S-Video inputs. If both are connected to an AV source at the same
time, S-Video input takes preference over Composite Video input. SVideo will provide a better quality image.
Connect to the audio output of either the Composite Video or S-Video
output as appropriate for your AV source device. (These inputs are
AV3 AUDIO L/R
common for either Composite Video or S-Video audio.) See
"Connecting the Composite Video input" on page 24 and "Connecting
the S-Video input" on page 24.
2Headset socket
This socket is an audio output for connecting an external headset. The
TV speakers will be muted whenever the headset socket is being used.
Getting to know your TV13
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