VK/SK Series Color LCD TV
Section 1: Quick Start Guide
English
Welcome
1. Please read these instructions
English
Congratulations. You have a state-of-the-art flat wide-screen digital LCD TV
which should provide you with years of viewing pleasure. Please take a few
minutes to read these instructions before installing and using the TV.
What’s in the Quick Start Guide?
Section 1 contains the Quick Start Guide which provides you with enough
information to get familiar with and setup the TV. This is section 1.
What’s in the User Manual?
Section 2 contains the User Manual which details the features and functions
of the TV, and provides product specifications and troubleshooting
information for your further assistance. The User Manual also describes how
to customize the TV settings so that you can gain the best viewing experience
possible to suit your preferences and viewing environment.
2. Package contents
Unpack the TV and check that all the following items are included:
LCD TV (x1)Remote control
(SK3731)
Stand (x1)
The type of power cable supplied may differ from that illustrated, dependant upon
your region of purchase.
(x1)
(VK3211)
AAA battery (x2) Power cord (x1) Quick Start Guide/
Stand screw (x4)
Warranty information
(For Hong Kong only) (x1)
User Manual (x1)
If any item is missing or damaged, contact your place of purchase
immediately. Please keep the documentation in a safe place for later reference.
Dispose of packaging wisely:
• The cardboard carton (box) can be recycled.
• Do not leave plastic bags within reach of young children or babies.
• Consider storing the packaging (if possible) for future transport of the TV.
• Check that you haven't left any accessory inside the packaging before
discarding.
• For the primary safety of yourself and others, this TV should be handled with
care to avoid damage to it or to persons which come into contact with it.
• If this TV is to be wall-mounted, please note that the maximum tightening torque
of the TV’s mounting screw holes is 20kgf-cm.
Section 1: Quick Start Guide2
3. Select and prepare the installation location
In order to prevent potential dangers and prolong the service life of the TV,
please observe the following points when installing, operating and cleaning
the TV.
If wall mounting, have a qualified
and experienced technician
mount it safely. Use only a
recommended wall bracket
(optional accessory) for this TV
and ensure that the bracket is
securely screw fixed to the wall
structure, and not just the wall
render, lining or cladding. Do not
just glue the bracket to the wall.
Ensure the bracket is level
horizontally.
Do NOT place the TV near water,
like a spa or pool, or in a position
which will allow the splashing or
spraying of water onto the
display, like in front of an open
window where rain water may
enter.
Do NOT place the TV near or
above sources of heat, such as
radiators, heaters, fuel stoves and
other heat-generating items
(including audio amplifiers).
Otherwise heat may cause
damages to the outer casing as
well as the components inside.
If wall mounting, allow
appropriate space on top for
attaching the TV to the wall
bracket.
If recessed into a wall opening,
you must leave appropriate free
space both top and bottom for
mounting and removing the TV.
Do NOT cover or block the vents
and openings while the TV is
switched on, as the heat may
accumulate inside the TV and
result in danger.
This TV has no power switch.
When installing the TV,
incorporate a readily accessible
disconnect device in the fixed
wiring, or connect the power cord
to socket-outlet which must be
provided near the TV and easily
accessible. If a fault should occur
during operation of the unit,
operate the disconnect device to
switch the power supply off, or
disconnect the power cord.
Do NOT place the TV in direct
sun or where direct sun or spot
lighting will shine onto the TV, as
the heat may damage the TV and
the bright light will make viewing
the TV more difficult than
necessary.
Do NOT place the TV on an
uneven, sloping or unstable
surface (such as a trolley) where it
may fall and cause damage to
itself or others. Have a qualified
technician secure the TV where it
is placed in case there is an
earthquake.
Do NOT place the TV in an
enclosed place without allowing
for ventilation.
All Liquid Crystal Display (LCD)
screens have a very thin protective
layer of glass which is liable to
marking or scratching, and
cracking if struck or pressured.
The liquid crystal substrate is also
liable to damage under excessive
force or extreme temperatures.
Please handle with care.
English
Observe all warnings and
cautions as labelled on the TV.
Section 1: Quick Start Guide3
4. Installing the stand
English
Before you start
Please pay attention to the following before installing the stand:
• For safety reasons, the installation should be performed by at least two adult
persons.
• The TV’s LCD panel is extremely fragile and can become damaged easily.
Avoid touching the panel when installing or moving the TV, and be careful
not to let any objects come into contact with the panel. It is recommended
that you use a soft, clean and lint-free towel to cover the TV when installing.
• Pay attention to the stability of the location where the TV will be placed.
Otherwise the TV may topple over and result in damages and personal
injuries. Have a qualified technician secure the TV appropriately in case there
is an earthquake.
Installing the stand
1. Locate the TV, stand and screws
from the packaging, and have a
suitable screwdriver ready.
2. Lay a soft, clean, dry and lint-free
TV
Stand (VK3211)
Table
Cloth
TV
Screws
Stand (SK3731)
Align the bottom
side along the
table edge
cloth on a flat, horizontal and
object-free table surface, and place
the TV with the screen side facing
downward on the cloth. Align the
bottom side of the TV along the
table edge.
3. As illustrated, attach the stand onto the TV. Make the wider side on the
stand face downward when inserting.
(VK3211)
Make the wider
side face
downward
(SK3731)
Make the wider
side face
downward
Section 1: Quick Start Guide4
4. Secure the stand onto the TV using the screws and a suitable screwdriver
(screw tightening torque: 8~10 kgf-cm).
(VK3211)
5. Carefully lift the TV upright and check the installation. Move the TV to the
position where it will be placed.
5. Connect the antenna cable
Connect a TV antenna cable flylead from your TV antenna
system or Cable TV (CATV)
decoder box to the
TV input socket on the TV. Make
sure that the cable connection is
firmly in place.
• A poor quality TV signal will
produce a poor picture and/or
sound on your TV. For high
quality picture and sound, you
will need a high quality TV signal.
Depending upon your location,
for best TV signal reception, you
should have a properly aligned
outdoor TV antenna system. If
need be, consult a professional
antenna specialist.
• This TV has a built-in analog TV tuner, which requires the TV antenna cable
connection to an external TV antenna system or CATV decoder. If you wish to
make use of the digital LCD screen to view digital TV, you should connect an
external digital TV tuner (decoder) set top box (STB) to the TV using a digital
signal cable (HDMI or DVI) connection.
ANTENNA/
ANTENNA/TV socket
(SK3731)
Antenna
cable
English
6. Connect the power cord
1. Locate the power cord from the packaging, and plug the appropriate end
into the AC IN socket on the rear of the TV (as illustrated below).
Power outlet
AC IN socket
Power cord
Section 1: Quick Start Guide5
English
2. Plug the other end into an appropriate wall power outlet, and turn on the
switch (if the power outlet is switched). The TV will enter standby mode
and the power indicator will light up red.
• The supplied power cord is suitable for use with 100-240V AC power only.
• The type of power cord plug and socket illustrated may differ from the type used
in your region.
• Only use an appropriate power cord for your region. Never use a power cord
which appears damaged or frayed, or change the plug type on the power cord.
• Be aware of the total loading when using extension cords or multiple outlet
power boards.
• This TV has no power switch. When installing the TV, incorporate a readily
accessible disconnect device in the fixed wiring, or connect the power cord to
socket-outlet which must be provided near the TV and easily accessible. If a
fault should occur during operation of the unit, operate the disconnect device to
switch the power supply off, or disconnect the power cord.
• WARNING: This TV has been engineered and manufactured with the highest
priority on safety, however, IMPROPER HANDLING OR USE CAN RESULT IN
POTENTIAL ELECTRICAL SHOCK OR FIRE HAZARD. Please handle this TV with
care. If damaged, turn off the power and unplug the power cord from the TV.
Transport the TV to your nearest BenQ authorized service centre for repair.
• There are no user serviceable parts in this TV. Never unscrew or remove any
covers. There are dangerous voltages inside. Turn off the power and unplug the
power cord before moving the TV.
7. Activate the remote control
1. Locate the remote control and batteries from the
packaging, and unwrap them.
Be cautious when handling batteries. See "Battery safety
notice" on page 42 for more information.
2. Turn the remote control to reveal its back side, and
open the lid of the battery compartment.
3. Insert the supplied batteries ensuring that the
positive and negative marked battery terminals
match the (+) and (-) marks in the battery
compartment.
These batteries are provided for your convenience so
that you can operate the TV straight away. You should
replace them as soon as possible.
4. Refit the lid of the battery compartment as shown.
Section 1: Quick Start Guide6
Remote control usage tips
• Point and aim the top front of the
remote control directly at the TV when
pressing the buttons.
• The remote control must be held at an
angle within 30 degrees of the TV's
remote control sensor window to
function correctly. The distance
7 meters
30 degrees
between the remote control and the
sensors should not exceed 7 meters.
• Do not cover the sensor window on the front of the TV (beside the power
indicator lamp), or place objects in front of it which will block the direct lineof-sight between the remote control and the sensor window on TV.
• Do not let the remote control become wet, or place it in humid environments
(like bathrooms.)
• If the remote control sensor window on the TV is in direct sunlight or strong
light, the remote control may not operate properly. In this situation, change the
light source or readjust the angle of your TV, or operate the remote control from
a location closer to the remote control sensor window on the TV.
Test the remote control
Press the (Power/standby) button on the remote control (as
highlighted in the illustration). The TV should turn on, and
the power indicator change to green. If so, progress to the
next step (See "8. Initialize your TV" on page 8).
If the TV does not turn on, first check that the power is
available (the power indicator will be lit red). If so, try
pressing the
turns on by this method, the problem lies with the remote
control. In that case, check that the remote control batteries
are properly installed. If need be, replace the batteries with
new ones or known good ones.
(Power/standby) button on the TV. If the TV
English
To put the TV to standby mode, press the
(Power/standby)
button on the remote control, or the (Power/standby)
button on the TV again, and the TV will return to standby
mode (the power indicator will turn red.)
Section 1: Quick Start Guide7
8. Initialize your TV
English
Before you can use your TV to view TV programs, you need to let it search for
and tune TV stations appropriate to your region. This process only needs to
be done when the TV is newly installed, or whenever you install it in a new
location. You also need to select your language for the on-screen display
(OSD) menu for convenience of operation.
Selecting OSD language
You can skip this step if the OSD menu is already in the language you prefer.
1. Press MENU on the remote control to display the OSD menu.
Area
Auto Search
Program
Colour System
TV System
Fin Tune
Middle East
1
PAL
BG
866.25 MHz
Move
Return
menu
Exit
Area, and then press or to select the area
(country) where this TV is installed.
Main Menu
Picture
Sound
Program
PC
Setup
4. Press or to select
Area
Auto Search
Program
Colour System
TV System
Fin Tune
Auto Search and then press. The TV will start
Middle East
1
PAL
BG
866.25 MHz
Move
Return
menu
Exit
searching for available programs and tune and store them for you. This
may take several minutes, depending on the available TV programs in your
Section 1: Quick Start Guide9
English
local reception area. Please allow the TV to complete this tuning process. If
you want to stop this process, press
Main Menu
5. When the tuning process is complete, the screen displays the first tuned
program picture. You can now press
close the OSD menu and start viewing TV programs.
• You can alter the settings in the future using the OSD menu. See "OSD (On-
Screen Display) menu" on page 33 for more information.
• This LCD TV is a high resolution display device. To achieve the best possible
display results, it is recommended that you connect it to a digital video source,
and select an appropriate aspect ratio. See "Adjusting aspect ratio" on page 32.
9. View the TV programs
Changing programs
To sequentially change the TV programs available in your area, press the
following buttons:
•
P (Program)or P (Program)on the remote control, or
• or on the remote control, or
•
CHor CHon the TV.
You can also change to a program directly by selecting the station number
using the numeric program selection button(s) on the remote control. For
example, to select program 8, press, followed by . To select program
28, press , followed by .
To return to the previous viewed program, press
Picture
Sound
Program
PC
Setup
Program
BACK.
2
Return
77.25 MHz
MENU on the remote control to
(Recall).
Adjusting volume
To alter the volume, press the following buttons:
•
(Volume) + or (Volume) - on the remote control, or
• or on the remote control, or
•
VOL + or VOL - on the TV.
Section 1: Quick Start Guide10
Care and cleaning information
• Always turn off and disconnect the TV from the mains power before
cleaning.
• Do NOT use cream, liquid, aerosol or spray cleaners. Use only a slightly
damp well wrung-out (drip-free) and lint-free, clean soft cloth and lightly
wipe the TV.
• If necessary, use a pH-neutral liquid dish-washing detergent diluted with
water on a separate clean lint-free cloth to remove oil or grease marks. Wipe
over again with a clean dry lint-free cloth to remove any smear marks.
• Under close examination and in certain circumstances, you may notice that a
few non-active pixels appear on the screen as a fixed point of color. Please
note that this does not affect the performance of your product as it is usually
not visible at normal viewing distances.
• If the TV is not going to be used for an extended period of time (like when
you are going away for holidays), it should be switched off and unplugged
from the wall outlet. You should also consider removing the batteries from
the remote control (as they may leak).
• LCD (Liquid Crystal Display) screens, like plasma (PDP) and conventional
CRT (Cathode Ray Tube) screens, are also susceptible to 'screen burn-in' or
'image retention' which can be found on the screen as visible fixed lines and
shades and can't be removed. To avoid such permanent damage to the screen,
please take the following preventive measures when using your TV:
(1) Avoid displaying still images (like On-Screen Display menus, TV station
logos, fixed/inactive text or icons) for more than two hours.
(2) Change the aspect ratio from time to time. Fill the entire screen with the
image and eliminate the black bars whenever possible. Avoid displaying
images in 4:3 aspect ratio over a long period of time, otherwise there
may be visible burn marks on the screen as two vertical lines.
(3) Turn on the
"ECO Mode" on page 41).
(4) This TV is designed for home use only. Do not use it as a commercial
display in public areas.
Please note that the product warranty does not cover any screen damages that
result from the failure to take the measures above.
ECO Mode function when displaying PC input image (see
English
What's next?
You have reached the end of Section 1: Quick Start Guide. By now, you should
have a reasonable understanding of your new LCD TV and its controls, know
how to install, connect, turn on and how to care for and maintain it.
Should you wish to maximize your viewing experience pleasure, Section 2 of
this booklet contains the User Manual which describes how to customize the
TV settings to suit your preferences and viewing environment. It details the
features and functions of the TV and provides product specifications and
troubleshooting information for your further assistance.
Section 1: Quick Start Guide11
English
<Memo>
Section 1: Quick Start Guide12
VK/SK Series Color LCD TV
Section 2: User Manual
English
Welcome
English
Introduction
This booklet is divided into two sections: the Quick Start Guide; and the User
Manual. For details of the Quick Start Guide, see "1. Please read these
instructions" on page 2.
This is section 2, the User Manual which describes how to customize the TV
settings so that you can gain the best viewing experience possible to suit your
preferences and viewing environment. This section details the features and
functions of the TV and the remote control, describes how to connect to
other devices, and provides product specifications and troubleshooting
information for your further assistance.
Getting to know your TV
This LCD TV is a state-of-the-art flat widescreen digital display device. It has a
built-in analog TV tuner which can be used to view standard definition analog
television (TV or ATV), cable television (CATV), or radio frequency (RF)
modulated video through its coaxial TV tuner input jack.
However, the high display quality of a widescreen LCD TV isn’t realized
through analog TV. The highest possible quality display is only possible from
high definition digital video sources like High Definition TV (HDTV) and
Blu-ray DVD. See "Connecting audio and video inputs" on page 18 for more
information about the supported signal types and how to make connections.
Front view
1
No. NameDescription
1SpeakersLeft and right speakers for reproducing stereo audio.
Remote control
2
sensor window
3Power indicator
Introduction14
Receives command signals from the remote control. Do not
obstruct the sensor by placing any objects in front of it,
which will hinder the reception of signals.
• Lights up green when the TV is powered on.
• Lights up red when the TV is in standby mode.
• Flashes red when the display is in the power saving mode.
See "ECO Mode" on page 41.
3
2
Control panel
No. NameDescription
Displays the On-Screen Display (OSD) menu if not visible, or
MENU button
1
VOL (Volume)
2
-/+ button
CH (Program)
3
/button
4
INPUT button
(Power/
5
standby)
button
exits the current menu if displayed. (Performs the same action
as the
MENU button on the remote control.) See "Navigating
the OSD menu" on page 34.
• Adjusts the volume level of the built-in speakers. (Performs
the same action as the
remote control.) See "Adjusting volume" on page 29.
• In the OSD menu, moves the selection highlight left or right
or changes settings (Performs the same action as the/
buttons on the remote control). See "Navigating the OSD
menu" on page 34.
• Sequentially selects the previous or next tuned TV program.
(Performs the same action as the
on the remote control.) See "Changing programs" on page 30.
• In the OSD menu, moves the selection highlight up or down
or changes settings (Performs the same action as the /
buttons on the remote control). See "Navigating the OSD
menu" on page 34.
Cycles through possible input signal sources.(Performs the
same action as the
See "Selecting an input source" on page 29.
Toggles the TV between standby mode and on. (Performs the
same action as the
control.) See "Power on and standby" on page 29.
English
1
2
3
4
5
(Volume) +/- buttons on the
P (Program)/ buttons
INPUT button on the remote control.)
(Power/standby) button on the remote
Introduction15
English
Rear view
1
VK3211
SK3731
1
2
4
3
No. NameDescription
1
AC IN
2
HDMI/DVI-2
For connecting the AC power cord.
Connect to the HDMI digital audio/video or DVI digital
video output of your digital source device. See "Connecting
3
HDMI/DVI-1
4PC
the HDMI input" on page 24 and "Connecting the PC DVI
input" on page 23.
Connect to the video (D-Sub) output of a PC. See
"Connecting the PC D-Sub input" on page 22.
Connect to the audio output to match that of the PC video
5PC/DVI AUDIO
or DVI output. See "Connecting the PC D-Sub input" on
page 22 and "Connecting the PC DVI input" on page 23.
• YPbPr: Connect to the Component Video (Y Pb Pr)
output of an appropriate video source device. See
"Connecting the Component Video input" on page 21.
6
YPbPr
• AUDIO L/R: Connect to the audio output of an
appropriate video source device to match that of the
Component Video input. See "Connecting the Component
Video input" on page 21.
Introduction16
8
7
6
5
9
10
7
VIDEO 2
8
VIDEO 1
9
AUDIO-OUT L/R
10
ANTENNA/TV
• VIDEO: Connect to the Composite Video (AV) output as
appropriate for your source device. See "Connecting the
Composite Video input" on page 19.
• L/R: Connect to the audio output of the Composite Video
output as appropriate for your source device. See
"Connecting the Composite Video input" on page 19.
• VIDEO: Connect to the Composite Video (AV) output as
appropriate for your source device. See "Connecting the
Composite Video input" on page 19.
• S-VIDEO: Connect to the S-Video output as appropriate
for your source device. See "Connecting the S-Video
input" on page 20.
• AUDIO L/R: Connect to the audio output of either the
Composite Video or S-Video output as appropriate for
your source device. See "Connecting the Composite Video
input" on page 19 and "Connecting the S-Video input" on
page 20.
Connect your external source device using either the
Composite Video or S-Video inputs. S-Video will provide
a better quality image.
Connect to the audio input of an audio amplifier or subwoofer. This output is always available, however, its level is
fixed and cannot be controlled by the Volume. See
"Connecting the stereo audio output" on page 25.
Connect to your antenna TV/CATV cable system.
English
Introduction17
Connecting audio and video inputs
English
This TV provides several input/output terminals for connecting various
external audio/video equipment. These terminals come in different shapes
and colors, and each carries specific audio/video signals and provides
different levels of picture quality.
The table below shows generally the types of terminals and the picture quality
levels they provide. It is recommended that you use the terminal that provides
the best possible picture quality for connection if the external audio/video
equipment supports it.
Terminal
name
Terminal appearance
See
page
Blu-ray
disc
player
External device
TV
DVD
game
console
VCRPC
HDMI
Component
video
S-Video
Composite
video
DVI
PC
D-Sub
• This TV does not support the simultaneous display of two or more input
• In order to fully utilize the high-definition capability of this TV , you should adjust
Pay attention to the following when making connections:
• Before connecting any devices, please turn all equipment off.
• Familiarize yourself with the connectors and jacks on the equipment you want
• Do not pull cables out of jacks by grasping the cable itself, as you may damage
• Once connected, please ensure that all plugs are fully inserted and firmly seated.
or
24
21
20
19
(or)
23
+
22
Best picture qualityBetter picture qualityGood picture quality
Normal picture quality Not available
pictures, such as the picture-in-picture function.
the output resolution of the source device (for example, DVD player or PC) to
closely match the native resolution of the TV. For example, 720p (VK Series)/
1080p (SK Series) for Component/HDMI video or 1360×768 @ 60Hz (VK Series)/
1920×1080 @ 60Hz (SK Series) for PC video. For more information on how to
adjust output resolution on the source device, please refer to the instructions
of the device.
to connect and the TV. Be aware that if incorrect connections are made, picture
quality may be adversely affected.
the cable. Only ever remove cables from jacks by grasping the plug on the end
of the cable.
Connecting audio and video inputs18
Connecting the Composite Video input
VCR
English
or
Composite Video (AV)
cable
Connect the Composite Video output of your source device (like a VCR) to the
VIDEO jacks of the VIDEO 1 or VIDEO 2 input on the TV using a Composite Video
cable (not provided) as illustrated.
A Composite Video cable consists of three connectors: Yellow (video), White (left
channel audio), and Red (right channel audio). Ensure that the colors of the plugs
and jacks match when making connection.
To view video image from this input, press the
control and select
Composite Video provides the least optimal image quality. Both S-Video and
Component Video provide better quality video signals.
Video 1 or Video 2.
INPUT button on the remote
Connecting audio and video inputs19
Connecting the S-Video input
English
DVD player
S-Video cable
Audio cable
1. Connect the S-Video output of your source device (like a DVD player) to the TV’s
S-VIDEO jack using an S-Video cable (not provided). Pay attention to the
alignment of the plugs on the S-Video cable when inserting so as not to damage
any pins.
2. Connect the S-Video audio output of the source device to the
VIDEO 1 AUDIO L
(white)/R (red) input jacks using a suitable RCA type audio cable (not provided).
To view video image from this input, press the
control and select
You should not connect both a composite Video and an S-Video from the same
device; just one or the other. If you have the choice, use the S-Video instead of
composite Video as an S-video signal provides a higher quality signal to that of
composite Video.
Connecting audio and video inputs20
Video 1S.
INPUT button on the remote
Connecting the Component Video input
English
TV game
console
Component Video
cable
Audio cable
1. Connect the Component Video output of your source device (like a TV game
console) to the TV’s
Y, Pb and Pr jacks using a Component Video cable (not
provided). A Component Video cable consists of three plugs: Green (Y), Blue
(Pb), and Red (Pr).
2. Connect the Component Video audio output of your source device to the
AUDIO L (white)/R (red) input jacks on the TV using a suitable RCA type audio
YPbPr
cable (not provided).
To view video image from this input, press the
control and select
Ensure that the colors of the plugs and terminals match when making connection.
For best display results, set the output resolution of the Component Video source
device to 720p (VK Series) or 1080p (SK Series).
This display supports the following Component video input resolutions: 480i, 480p,
576i, 576p, 720p, 1080i and 1080p.
YPbPr.
INPUT button on the remote
Connecting audio and video inputs21
Connecting the PC D-Sub input
English
PC
Mini D-Sub cable
Audio cable
1. Connect the D-Sub video output of your PC to the PC jack on the TV using a
mini D-Sub (15-pin) cable (not provided).
2. Connect the audio output of your PC to the TV’s
To view video image from this input, press the
control and select
When you connect the display to a PC, you should adjust the resolution in the
display properties of the computer to closely match the native resolution of the
display. For example, 1360×768 @ 60Hz (VK Series) or 1920×1080 @ 60Hz (SK
Series).
See "Supported PC (D-Sub/DVI) input signal resolutions" on page 46 on other
supported resolutions and "Setting up appropriate output resolution on PC" on
page 46 on how to set up PC video output. If necessary, update the driver of the PC
graphic adapter.
Connecting audio and video inputs22
PC.
INPUT button on the remote
Connecting the PC DVI input
English
PC
Audio cable
DVI to HDMI adaptor cable
1. Connect the DVI video output of your PC to the HDMI/DVI-1 or HDMI/DVI-2 jack
on the TV using a DVI to HDMI adaptor cable (not provided).
2. Connect the DVI audio output of your PC to the TV’s
PC/DVI AUDIO jack using
an appropriate 3.5mm-diameter Mini-jack stereo audio cable (not provided).
To view the PC DVI video image from the
the
INPUT button on the remote control and select HDMI 1 or HDMI 2.
When connected to a PC, you should adjust the resolution in the display properties
of the computer to closely match the native resolution of the TV. For example,
1360×768 @ 60Hz (VK Series) or 1920×1080 @ 60Hz (SK Series).
See "Supported PC (D-Sub/DVI) input signal resolutions" on page 46 on other
supported resolutions and "Setting up appropriate output resolution on PC" on
page 46 on how to set up PC video output. If necessary, update the driver of the PC
graphic adapter.
HDMI/DVI-1 or HDMI/DVI-2 input, press
Connecting audio and video inputs23
Connecting the HDMI input
English
or
Blu-ray disc player
HDMI cable
Connect the HDMI output of your source device (like a Blu-ray disc player) to the
HDMI/DVI-1 or HDMI/DVI-2 jack on the TV using an HDMI cable (not provided).
To view video image from this input, press the
control and select
HDMI (High-Definition Multimedia Interface) is an uncompressed and all-digital
audio/video interface. HDMI provides an interface between any audio/video source,
such as a set-top box, DVD player, or A/V receiver over a single cable. To ensure
the stability and performance of signal transmission, it is recommended that you
use high-quality and certified cable for connection
This TV’s HDMI input terminals are compliant with the HDMI 1.2 standard, and
support video resolutions up to 1080p.
Connecting audio and video inputs24
HDMI 1 or HDMI 2.
INPUT button on the remote
Connecting the stereo audio output
Audio amplifier
English
Audio cable
This TV provides a set of stereo audio output terminals (RCA type) for delivering
the audio signal to a sound system or other audio devices, like a home theater
system or audio amplifier.
Connect the audio input terminals of the audio device to the
AUDIO-OUT L/R jacks
on the TV using a suitable RCA type audio cable.
This output is always available. Its level is fixed and cannot be adjusted by the
Volume setting of the display.
Connecting audio and video inputs25
English
Getting to know the remote control
1. (Power/standby)
Press this button to power the TV on or put it to the
standby mode. See "Power on and standby" on page 29.
2. INPUT
Press this button to select an input source. See
"Switching to other input sources" on page 29.
3. TV
Press this button to switch to the TV input directly
and view TV programs. See "Selecting the TV input
directly" on page 29.
4. (No function)
5. Freeze
Press this button to freeze the image on the screen.
Press any button on the remote control or TV to
resume viewing in real time. See "Using the freeze
function" on page 31.
6. Aspect Ratio
Press this button to adjust the screen image aspect
ratio. See "Adjusting aspect ratio" on page 32.
7. (No function)
8. (No function)
9. (No function)
10. Backlight
Press this button to adjust your desired screen
backlight brightness level. See "Adjusting backlight"
on page 30.
11. (No function)
12. Sound Mode
Press this button to select from preset sound modes.
See "Selecting a preset Sound Mode" on page 30.
13. Program selection
• Press these buttons to select the program you wish to
view. See "Selecting a program directly" on page 30.
• When viewing non-TV input sources, press these
buttons to quickly return to the TV input.
Getting to know the remote control26
14. Recall
When viewing TV programs, press this button to
toggle between the current and the previous program
you were viewing. See "Returning to the previous
viewed program" on page 30.
15. MENU
Press this button to display the OSD menu for
commands and settings. Press it again to close. See
"Navigating the OSD menu" on page 34.
16. INFO (Information)
Press this button to display the input source
information. See "Displaying information" on page 30.
17. BACK
In the OSD menu, press this button to return to the
previous menu page. See "Navigating the OSD
menu" on page 34.
18. ///and OK
• Press or to change TV programs sequentially.
• Press or to adjust volume.
When the OSD (On-Screen Display) menu displays
on-screen:
• Press or to select settings.
• Press or to adjust settings.
• Press
OK to execute selections, or to enter a
submenu you have selected.
See "Navigating the OSD menu" on page 34.
19. (No function)
English
20. (No function)
21. Sound Type
Press this button to switch between available sound
types. See "Selecting a Sound Type" on page 30.
22. Picture Mode
Press this button to select a picture mode. See
"Selecting a picture mode" on page 31.
23. Sleep Timer
Press this button to set the automatic shut-off timer.
See "Using the sleep timer" on page 31.
24. Senseye
(The Senseye feature has been integrated into this
TV, and no manual adjustment is needed)
Getting to know the remote control27
English
25. (No function)
26. (No function)
27. (Volume) +/-
Press these buttons to raise or lower the volume level.
See "Adjusting volume" on page 29.
28. P (Program) /
Press these buttons to sequentially change programs.
See "Changing programs" on page 30.
29. (No function)
30. Mute
Press this button to mute the sound output. Press it
again to restore the sound output. See "Mute setting"
on page 30.
31. (No function)
Getting to know the remote control28
Using the remote control
Power on and standby
Turning the TV on
After plugging the TV's power cord into a wall outlet, the TV will enter
standby mode automatically, and the power indicator will light up red.
(Power/standby) on the TV, or (Power/standby) on the remote
Press
control. The TV will turn on and the power indicator will change to green.
Putting the TV to standby
Press (Power/standby) on the TV, or (Power/standby) on the remote
control again, and the TV will return to the standby mode. The power
indicator will turn red.
The display consumes a very small amount of power (less than 2W) in standby
mode.
Selecting an input source
Selecting the TV input directly
Press TV on the remote control to change to TV input directly and view
TV programs.
When viewing non-TV input sources, you can press the Program selection
numeric buttons on the remote control to quickly return to the TV input.
Switching to other input sources
1. Turn on t h e T V. Tu r n on th e c o n n e cted d e v ice a n d p lay
the video.
2. Press
3. Press the or button to select the input source you
• The pictures will only appear when corresponding signals are
• Be aware that the HDMI input signal must be HDCP-compliant
• When displaying PC video, remember to switch the PC video output setting
Adjusting sound settings
INPUT on the TV, or INPUT on the remote
control to display the
Input Source menu.
wish to view
connected to the TV.
to be displayed properly. When switching to the HDMI inputs,
the TV needs approximately 8 to 10 seconds to detect the
HDCP information from the signal source and no image will
be displayed during this period. This is not a malfunction.
from monitor display to external device. For more information, refer to the
documentations of your PC.
English
Input Source
ATV
Video 1
Video 1S
Video 2
YPbPr
HDMI 1
HDMI 2
PC
Adjusting volume
You can adjust audio volume by pressing the following buttons:
•
(Volume)+ or (Volume) - on the remote control, or
• or on the remote control, or
•
VOL - or VOL + on the TV.
The volume indicator increases or decreases in length as volume rises or falls.
Using the remote control29
English
Mute setting
• PressMute on the remote control to turn off the audio temporarily.
• PressMute again, or press (Volume) + on the remote control or VOL+
on the TV to restore the sound level.
Selecting a Sound Type
If you are watching a TV program that supports multi-lingual or multichannel sound broadcasting, press
switch between available audio languages or channels.
Selecting a preset Sound Mode
PressSound Mode on the remote control to select a suitable Sound Mode
from
Standard, Music, Movie, Speech and User. You can also customize the
User Sound Mode to suit your preference. See "Setting up the User Sound
Mode" on page 37.
Changing programs
Selecting a program directly
You can also change to a program directly by selecting the station number
using the numeric program selection button(s) on the remote control. For
example, to select program 8, press, followed by . To select program
28, press , followed by .
Changing programs sequentially
You can sequentially change TV programs by pressing the following buttons:
•
P (Program) or P (Program)on the remote control, or
• or on the remote control, or
•
CHor CHon the TV.
Sound Type on the remote control to
Returning to the previous viewed program
When viewing a TV program, you can press Recall on the remote control
to quickly return to the previous viewed program. This button can be used to
toggle between the two most recently viewed programs without having to
enter the precise program number.
Displaying information
Press INFO (Information) on the remote control to display the input
signal information. The information displayed varies according to the input
source being selected.
Adjusting backlight
To adjust the intensity of your TV's backlight system, press Backlight on
the remote control, and then press or to select a suitable level.
When viewing the TV in dimly lit rooms it is recommended to reduce the
backlight which will reduce the image brightness and make the dark areas of
the image darker, thus maintaining a high contrast image in a dark
environment.
Using the remote control30
Using the freeze function
Press Freeze on the remote control to freeze the image on the screen.
Press any button on the remote control or TV to restore normal viewing.
This function does not control the input source which will continue normally, but
not be displayed while the image remains frozen. When the image freeze is
stopped, normal play will resume in real time. That is, the displayed image will
jump to the current time and any interim video is not displayed.
Do not leave the screen displaying a static image for an extended period of time
(days) because you may temporarily or permanently damage the screen resulting
in image traces which could remain visible long after the original image has been
removed.
Using the sleep timer
The sleep timer is useful if you want the TV to automatically to go into
standby mode after a set period of time.
1. Press
Sleep Timer on the remote control to activate the sleep timer.
2. Press the button again to set the time interval.
For example, if you set the sleep timer to 30 minutes, the TV will enter
standby mode after 30 minutes of time. Before the expiration of the set time, a
message will display on-screen as a reminder. You can press any button on the
remote control to reset the sleep timer and the TV will remain on. At the
expiration of this time, the TV will enter the standby mode automatically. To
turn off this function, set the time to
Selecting a picture mode
To select a picture mode, press Picture Mode on the remote control. This
enables you to select from the following settings:
Picture mode Description
Vivid
Standard
Cinema
User
You can choose a Picture Mode independently for each input source.
Suitable for viewing in brighter environments. The color,
contrast, and brightness of the image is increased to suit the
brighter lighting condition.
Suitable for viewing in environments with normal lighting
condition. This most closely represents the broadcast
standard quality. No alteration to color, contract or
brightness has been made.
Suitable for viewing movies in darker environments. The
color has been adjusted to more accurately represent
natural skin tones.
Your own customized picture mode. See "Setting up the
User Picture Mode" on page 36.
English
Off.
Using the remote control31
Adjusting aspect ratio
English
The TV can resize and reshape an image to suit your requirements. The visual
result depends upon the setting your have chosen, and the original aspect
ratio of the input image. Press
cycle through the aspect ratios. The table below shows the resultant images in
relation to the input image when different aspects are selected:
Aspect
ratio
Aspect Ratio on the remote control to
Aspect ratio of input video
image
Description and usage
4:3
16:9
Zoom
Panorama
• You can choose an aspect ratio independently for each input source.
• Available aspect ratio options are dependent on the type of input signal being
selected. When viewing PC input (via D-Sub or DVI), only “16:9“ and “4:3“ are
available for selection.
• If the input video signal is in letter box format, select “Zoom” to obtain a wider
viewable area.
• In order to avoid possible “image retention“ or “screen burn-in“ on the LCD
screen of your TV, it is recommended that you change the aspect ratio from
time to time, and prevent the TV from displaying a static image for a prolonged
period of time.
Resizes the image to 4:3 aspect
proportions. Recommended for use
when viewing video sources which
are already in 4:3 aspect such as
analog TV and PC video input.
Stretches a 4:3 image to 16:9 aspect
proportions. Recommended for use
when viewing video sources which
are already in 16:9 aspect such as
digital TV and most widescreen
DVDs.
Resizes a 4:3 image to 16:9 aspect
proportions, and trims off the top
and bottom strips. Recommended
for use when viewing 4:3 aspect
video presenting compressed 16:9
aspect images in a 4:3 aspect frame
in a so-called letterbox format (black
strips along the top and bottom).
Stretches a 4:3 image to the width of
a 16:9 aspect image proportions.
recommended for use in filling the
screen with a 4:3 aspect image.
4:3
16:9
(Not
recommended)
(Not
recommended)
(Not
recommended)
Using the remote control32
OSD (On-Screen Display) menu
OSD structure
English
OSD
Menu
Picture
Sound
Program
PC
Setup
Input signal type
Video 1 (Video 1S)/
ATVYPbPr
• Picture Mode
• Backlight
• Brightness
• Contrast
• Sharpness
• Colour
• Colour Temp
• ACE
• Noise Reduction
• Sound Mode
• Balance
• Treble
• Bass
• AVC
• Area
• Auto Search
• Program
• Colour
System
• TV System
• Fine Tune
• Delete
(Not available)
• Language
• Full Pixel
• ECO Mode
• Sleep Timer
• Reset
• The available menu items are dependent on the input source being selected.
Unavailable items will be greyed out or not displayed.
• The Full Pixel function is only available when viewing the HDMI 1 and HDMI 2
inputs.
• The ACE and Noise Reduction functions are only available when the input
source resolution is 480i, 480p, 576i or 576p.
• Settings under different input sources can be adjusted independently. For
example, the Picture settings for the Video 2 input will not affect the Picture
settings for the Video 1 (or Video 1S) input.
(Not available)
NTSC video PAL video
• Picture
• Backlight
• Brightness
• Contrast
• Sharpness
• Colour
• Colour
• Hue
• ACE
• Noise
Video 2
Mode
Te m p
Reduction
• Picture
Mode
• Backlight
• Brightness
• Contrast
• Sharpness
• Colour
• Colour
Te m p
• ACE
• Noise
Reduction
PCHDMI 1/HDMI 2
• Picture Mode
• Backlight
• Backlight
• Brightness
• Contrast
• Colour Temp
• Auto Adjust
• H Position
• V Position
• Phase
• Frequency
• Brightness
• Contrast
• Sharpness
• Colour
• Colour Temp
• ACE
• Noise
Reduction
(Not available)
OSD (On-Screen Display) menu33
Navigating the OSD menu
English
You can use the On-Screen Display (OSD) menu to adjust the TV settings.
Operations in the OSD menu
1. To display the OSD menu, press MENU on the TV, or MENU on the
remote control.
2. Press or on the remote control, or
an item in the menu.
3. Presson the remote control, or
4. Press or on the remote control, or
an item in the submenu.
5. Press or on the remote control, or
settings. Presson the remote control, or
submenu if available.
6. Press
7. Press
OSD menu.
For example, to adjust picture sharpness using the remote control:
1.Press MENU to display the OSD menu on-screen.
BACK on the remote control to return to the previous menu layer.
MENU on the TV, or MENU on the remote control to close the
CHor CHon the TV to select
VOL+ on the TV to enter the menu.
CHor CHon the TV to select
VOL - or VOL + on the TV to adjust
VOL+ on the TV to enter the
2.Press or to select
3.Pressto enter the
4.Press or to select
Picture.
Picture menu.
Sharpness.
5.Press or to adjust setting.
6.Press
For details see:
• "Picture menu" on page 35
• "Sound menu" on page 37
• "Program menu" on page 38
• "PC menu" on page 40
• "Setup menu" on page 41
OSD (On-Screen Display) menu34
MENU several times to close the OSD menu.
Main Menu
Picture menu
The available menu items
are dependent on the
input source being
selected. The illustration
is for reference only.
Provides complete preferred setups
to suit various viewing situations.
If
Picture Mode
User is selected, you can
customize individual picture
setting to your satisfaction.
See "Selecting a picture mode" on
page 31 and "Setting up the User
Press or to
change selection.
• Vivid
• Standard
• Cinema
• User
Picture Mode" on page 36 for
more information.
BacklightAdjusts backlight intensity.
Adjusts image black level, so that
Brightness
detail in the dark areas of an image
can be seen. See "Adjusting the
brightness" on page 36.
Adjusts image white level so that
Contrast
whites do not wash out
surrounding colors. See "Adjusting
the contrast" on page 36.
Adjusts image sharpness level.
Sharpness
When viewing text-rich content s
from the PC and DVI inputs, set
the sharpness level to 0 for a
suitable display result.
Press or to make
adjustment.
Press
for brighter
blacks,
for darker
blacks.
for brighter
Press
for darker
whites,
whites.
Press for sharper
for softer
image,
image.
0 to 10
0 to 100
0 to 100
0 to 10
Press for more
ColourAdjusts image color intensity.
intense colors, for
0 to 100
less intense colors.
• Warm
• Standard
• Cool
0 to 100
Colour Temp
Hue
Adjusts the color tint of the black
and white part of the image.
Adjusts color tint in NTSC video.
This option is only available for
NTSC video sources.
Press or to
change selection.
Press for redder
tones, for greener
tones.
English
OSD (On-Screen Display) menu35
ACE (Auto
English
Contrast
Enhancement)
Noise
Reduction
Adjusts the auto contrast
enhancement function that
optimizes the image contrast ratio
for dark scenes.
Adjusts the image noise reduction
function that helps to remove
Press or to
change selection.
• Low
• Medium
• High
• Off
noise in images.
The ACE and Noise Reduction functions are only available when the input source
resolution is 480i, 480p, 576i or 576p.
Adjusting the contrast
1. Set the contrast to the highest level.
2. Gradually decrease the contrast level until you reach the point where the
details in the bright areas of the image can be seen clearly. Do not further
decrease the contrast level to avoid losing the saturation of colors.
Adjusting the brightness
1. Set the brightness to the lowest level.
2. Gradually increase the brightness level until you reach the point where the
details in the dark areas of the image can be seen clearly. Do not further
increase the brightness level to avoid the black areas from looking grayish.
Setting up the User Picture Mode
You can adjust the settings in the Picture menu and save them as your User
Picture Mode.
1. Press
2. Press or to select
menu.
3. Press or to select
User.
4. Press or to select
etc., and then press or to adjust the settings to your satisfaction.
5. Press
MENU to display the OSD menu on-screen.
Picture, and then press to enter the Picture
Picture Mode, and then press or to select
Backlight, Brightness, Contrast, Sharpness...,
MENU to save the settings and close the OSD menu.
OSD (On-Screen Display) menu36
Main Menu
Sound menu
The available menu items
are dependent on the
input source being
selected. The illustration
is for reference only.
Picture
Sound
Program
PC
Setup
Sound Mode
Balance
Treble
Bass
AVC
Standard
0
0
0
On
ItemFunctionOperationRange
Sound Mode
To restore a factory preset
or user customized Sound
Mode.
You can choose a
Sound Mode
independently for each
input source.
Press or to change
selection.
• Standard
• Music
• Movie
• Speech
• User
Pressto increase right
Balance
Adjusts left or right speaker
volume level.
speaker volume, to
increase left speaker
-50 to 50
volume level.
Treble
Bass
AVC (Auto
Volume Control)
Adjusts treble tones for the
UserSound Mode.
Adjusts bass tones for the
UserSound Mode.
If set to
On, the TV
automatically adjusts the
sound level to be constant
amongst different
Press or to make
adjustment.
Press or to change
selection.
-15 to 15
-15 to 15
• On
• Off
programs.
English
Move
Return
menu
Exit
Setting up the User Sound Mode
You can adjust the settings in the Sound menu and save them as your User
Sound Mode.
1. Press
2. Press or to select
3. Press or to select
4. Press or to select
settings to your satisfaction.
5. Press
MENU to display the OSD menu on-screen.
Sound, and then press to enter the Sound menu.
Sound Mode, and then press or to select User.
Treble or Bass, and then press or to adjust the
MENU to save the settings and close the OSD menu.
OSD (On-Screen Display) menu37
English
Main Menu
Program menu
The available menu items
are dependent on the
input source being
selected. The illustration
is for reference only.
Picture
Sound
Program
PC
Setup
Area
Auto Search
Program
Colour System
TV System
Fine T une
Middle East
1
PAL
BG
866.25 MHz
ItemFunctionOperationRange
• Hong Kong
• Russia
• Middle East
Area
Select the area (country)
where this TV is installed.
Press or to
change selection.
Auto SearchSee "Performing auto search" on page 9 for details.
Program
Colour System
TV System
See "Editing programs" below.
Fine Tune
DeleteSee "Deleting a program" on page 39.
Editing programs
After the TV programs are scanned and stored in the TV's memory during the
Auto Search operation, should the pictures of some TV programs look
abnormal (distorted/unclear or no sound) you can edit these programs by
following the steps below.
1. Press
2. Press or to select
menu.
3. Press or to select
program you would like to edit.
4. If the TV program picture looks abnormal, press to highlight
System
MENU to display the OSD menu on-screen.
Program, and then pressto enter the Program
Program, and then press or to select the
Colour
, and then press or to change to a different TV Colour System:
Move
Return
menu
Exit
Country or area Colour System
Hong KongPA L
Middle EastPAL or SEC A M
RussiaSECAM
OSD (On-Screen Display) menu38
5. If the TV program has no sound, press to highlight TV System, and
then press or to change to a different TV System:
Country or areaColour System
Hong KongI
Middle EastBG
RussiaDK
6. Press to highlight
Fine Tune, and then press or to optimize the
reception of TV signal. If the reception is poor, you may need to re-orient
the external TV antenna or use a signal booster.
7. Press
MENU to memorize the new TV program settings and close the
menu.
Deleting a program
1. Press MENU to display the OSD menu on-screen.
2. Press or to select
menu.
3. Press or to select
program you wish to delete.
4. Press to highlight
5. You will be asked if you are sure to delete the program. Press or to
select
Yes, and then press OK to confirm.
6. Press
MENU to close the menu.
Program, and then press to enter the Program
Program and then press or to select the
Delete and then press .
English
OSD (On-Screen Display) menu39
English
PC menu
The available menu items
are dependent on the
input source being
selected. The illustration
is for reference only.
Main Menu
Picture
Sound
Program
PC
Setup
Auto Adjust
H Position
V Position
Phase
Frequency
Off
ItemFunctionOperationRange
Automatically adjusts Frequency,
Auto Adjust
Phase, H Position and V Position
to place the PC input image on
Press or to
change selection.
the screen correctly.
H PositionAdjusts the horizontal and
V Position
PhaseAdjusts the display clock
Frequency-50 to 50
vertical positions of the image in
order to center it on the screen.
frequency and phase to correct
shimmering or distortion of the
Press or to make
adjustment.
image.
0
Move
0
16
Return
0
menu
Exit
• On
• Off
-16 to 16
0 to 31
OSD (On-Screen Display) menu40
Main Menu
Setup menu
The available menu items
are dependent on the
input source being
selected. The illustration
is for reference only.
Picture
Sound
Program
PC
Setup
Language
Full Pixel
ECO Mode
Sleep Timer
Reset
English
Off
On
Off
ItemFunctionOperationRange
• English
Language
Select your desired language for the OSD
menu.
• 繁中
•
•
Turns on or off the Full Pixel display
function of this TV. It is recommended
that you turn it Off when viewing videos
Full Pixel
from a DVD or Blu-ray disc player, and
turn it On when viewing videos from a
PC or TV game console.
This function is only available when
viewing videos from the HDMI/DVI-1
and HDMI/DVI-2 terminals.
Once set to
On, the TV will activate the
Press or to
change selection.
• Off
• On
Display Power Management System
ECO
Mode
(DPMS) and enter power saving mode
when no PC input signal is detected for
30 seconds, or enter standby mode
• Off
• On
automatically if no Video signal is
detected for 10 minutes.
Set the Sleep Timer to automatically turn
Sleep
Timer
off the TV. Before shutdown, a message
will display on-screen. At this time, if you
wish to cancel the function, press any
button on the remote control. Once the
time expires, the TV will be put to the
Off, 15, 30,
45, 60, 90,
120
(minutes)
standby mode automatically.
Restore all settings to their default values.
Reset
The TV program memory will not be
cleared. That is, you do not need to
scan and store the TV programs again
after the reset.
Pressto activate the reset.
Move
Return
menu
Exit
English
OSD (On-Screen Display) menu41
Reference
English
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed
or implied, with respect to the contents of this document. BenQ Corporation
reserves the right to revise this publication and to make changes from time to
time in the contents thereof without obligation to notify any person of such
revision or changes.
Copyright
Copyright 2009 BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a retrieval
system or translated into any language or computer language, in any form or
by any means, electronic, mechanical, magnetic, optical, chemical, manual or
otherwise, without the prior written permission of BenQ Corporation.
Battery safety notice
The use of the wrong type of batteries may cause chemical leaks or explosion.
Please note the following:
• Always ensure that the batteries are inserted with the positive and negative
terminals in the correct direction as shown in the battery compartment.
• Different types of batteries have different characteristics. Do not mix
different types.
• Do not mix old and new batteries. Mixing old and new batteries will shorten
battery life or cause chemical leaks from the old batteries.
• When batteries fail to function, replace them immediately.
• Chemicals which leak from batteries may cause skin irritation. If any
chemical matter seeps out of the batteries, wipe it up immediately using a dry
cloth, and replace the batteries as soon as possible.
• Due to varying storage conditions, the battery life for the batteries included
with your TV may be shortened. Replace them within 3 months or as soon as
you can after initial use.
Reference42
Dimensions
VK3211
English
Unit: mm
Reference43
English
SK3731
Unit: mm
Reference44
Specifications
Model
We i gh t
Dimensions
(W × H × D)
With stand9.2 Kg14 Kg
Without stand 8.25 Kg13.05Kg
With stand794.9×588×210 mm913.5×649.5×210 mm
Without stand 794.9×546.9×99.6 mm913.5×604.6×107.2 mm
• When you connect the TV to a PC, you should adjust the resolution in the
display properties of the computer to closely match the native resolution of the
TV. For example, 1360×768 @ 60Hz (VK Series) or 1920×1080 @ 60Hz (SK
Series)
• To view the best quality picture when using the PC input, you will then need to
instruct the TV to calibrate itself to the PC signal timing. To do so, activate the
'Auto Adjust' function in the 'PC' menu. See "Auto Adjust" on page 40.
Setting up appropriate output resolution on PC
Before connecting the TV to a PC to display PC video, please follow the
instructions below (in Windows XP for example) to setup appropriate output
resolution.
1. On Windows Desktop, right-click and select
that appears.
2. Click the Settings tab in the window that follows.
3. Drag the Resolution slider and select a compatible resolution according to
the "Supported PC (D-Sub/DVI) input signal resolutions" table above. If
your PC supports it, select 1360 × 768 @ 60Hz (VK Series) or 1920 × 1080
@ 60Hz (SK Series) as the output resolution for the best result.
4. Click OK to save the setting and close the window.
5. Switch the PC video output from monitor to the TV.
6. Press
INPUT on the remote control and select the PC input.
Properties from the menu
Note
SK3731 model
only
Reference46
Troubleshooting
There are many external influences and circumstances beyond the control of
BenQ which may be causing problems with your TV. Some of the more
common and user fixable problems are listed below for your information.
Please check the following list before calling your nearest BenQ Customer
Service Center, and attempt the following steps to diagnose and fix the
problem yourself:
SymptomsPossible causes
• Check that the power switch on the power outlet is turned
on.
The TV does not turn
ON
There is no picture or
sound
The picture is not
sharp or the picture
contains image
movement when
viewing the TV tuner
input
The picture is
doubled or tripled
when viewing the TV
tuner input
• Check that the power plug is securely inserted into both the
AC IN
jack on the TV and the wall outlet, and that the wall
outlet is switched on (if switched).
• Check that power is available from the power outlet by
trying another known working appliance (e.g. desk lamp)
from that same power outlet.
• Check that the TV is turned on (The power indicator
should be green).
• Check that the correct Sound Type is selected.
• Try a different input source to confirm if the symptom is
still present or whether the source is at fault.
• Check for mis-connection of cables for that input.
• Adjust the volume control to check that isn't turned down.
• If the TV is connected to a PC, make sure that the PC is not
in standby or hibernation mode, and the PC’s video display
is switch to external output.
• The reception may be weak. See next problem solution.
• Change programs to confirm if the symptom is still present
or whether the program station is at fault.
• Make sure the antenna cable is properly connected.
• Try redirecting or relocating your antenna to improve the
picture. If the antenna is exterior, have a suitable qualified
and experienced antenna specialist adjust the antenna.
Your TV antenna signal may be effected by interference. Try
redirecting or relocating your antenna to reduce the effects
of the interference. If the antenna is exterior, have a suitable
qualified and experienced antenna specialist adjust the
antenna. Picture ghosting is caused by reflections from
buildings, large metal structures and mountains.
English
Reference47
English
The cable connection
is correct, but there is
only sound and no
picture is displayed
The image appears
distorted
The image appears
too 'washed out', or
the darkest areas of
the image appear too
bright
Picture is not clear , or
there is no image
display when viewing
PC input
Remote control does
not function properly
• Check to make sure that the cables are firmly connected to
the terminals on the TV.
• Ensure that the input signal resolution from the source
device (e.g., the PC or TV game console) is supported by
the TV (maximum 1080p for HDMI and Component
Video inputs, and 1360×768 @ 60Hz (VK Series)/
1920×1080 @ 60Hz (SK Series) for PC and DVI inputs). If
the input signal resolution is too high or not supported, the
picture will not be displayed. Lower or select a compatible
signal resolution on the signal source device and try again.
• Ensure the TV's aspect ratio is correctly set to suit the
image source.
• Try a different input source to confirm if the symptom is
still present or whether the source is at fault.
• Lower the
• The input source device (e.g. DVD player) brightness level
may be set too high. Reduce its brightness level.
• Reduce the brightness level until the black areas of the
picture appear as black.
• Check the connection of cables.
• The PC video output resolution is not supported by the TV
and cannot be displayed. Refer to "Supported PC (D-Sub/
DVI) input signal resolutions" on page 46 and "Setting up
appropriate output resolution on PC" on page 46 to select a
compatible output resolution on the PC and try again.
• The PC output resolution is set too high. 1360×768 @ 60Hz
(VK Series)/1920×1080 @ 60Hz (SK Series) is the highest
acceptable PC timing.
• If the displayed image appears to be shimmering and
unclear, activate the
to let the TV adjust the picture settings automatically.
• Check for incorrect battery orientation.
• Check for dead batteries.
• Check your distance and angle from the TV.
• Check whether remote control is properly being pointed at
the TV's remote control sensor window.
• Check for any obstacle between the remote control and the
remote control sensor window.
• Check that the remote control sensor window is not under
strong fluorescent lighting. or in direct sunlight.
• Check for any devices (PC or personal digital assistant,
PDA) nearby that transmit infrared signals which may
cause interference to signal transmission between the
remote control and the TV. Turn off the infrared function
of these devices.
Contrast setting.
Auto Adjust function in the PC menu
Reference48
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