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treVolo
Bluetooth® Speaker
User Manual
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Copyright
Copyright 2015 by BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in any
form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ
Corporation. All other logos, products, or company names mentioned in
this manual may be the registered trademarks or copyrights of their
respective companies, and are used for informational purposes only.
Disclaimer
BenQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof
without obligation of BenQ Corporation to notify any person of such
revision or changes. This user manual aims to provide the most updated and
accurate information to customers, and thus all contents may be modified
from time to time without prior notice. Please visit http://www.benq.com
for the latest version of this manual.
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Introduction ................................................................. 4
Overview .......................................................................................................4
Package content ...........................................................................................4
Operations ................................................................... 5
Buttons & connectors ................................................................................5
Connecting to AC outlet ..........................................................................5
Turning on and off the speaker ................................................................6
Pairing and connecting Bluetooth® devices ..........................................6
System status indicators ............................................................................8
Music playing variations .............................................................................8
Tips on making the most of the speaker ...............................................9
Caution ....................................................................................................... 10
Maintenance and care ...............................................11
Troubleshooting ....................................................................................... 11
Cleaning the speaker ............................................................................... 13
Contact customer service ...................................................................... 13
Specifications ............................................................................................. 14
1/21/16
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Introduction
Warranty Card
Overview
Thank you for purchasing the BenQ treVolo Bluetooth® speaker. Indulge in
music streaming from your smart devices, computers, or any other
Bluetooth
Features
• No physical connection required.
• Rechargeable battery provides hours of performance.
• Line-in/out jacks to connect any audio device and the speaker.
Package content
®
devices without cables.
Quick start guide
Introduction4
Speaker
x1
x1
Power adapter
x1
Warranty card
x1
(Supply varies from regions.)
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Operations
A
B
C
G
H
I
J
K
D
F
E
Buttons & connectors
A. Sound mode
E. LED indicator I. Line-in jack
(Phone hang up)
B. Volume up F. Power J. Line-out jack
C. Volume down G.
Bluetooth
®
K. Power charger-in
jack
D. Pl ay/pau se
H. Micro USB port
(Answer)
Connecting to AC outlet
Please charge the battery for 3 hours for the first time using your BenQ
®
treVolo Bluetooth
plugging into a live AC (main) outlet. You can begin to use the speaker while
the battery in charge. On the top of the speaker, the circle of power button
lit in blue with 100% battery power charged.
Power LED indicators during charging
The circle of power button Battery status
Flashing red <= 30%
Flashing green 31% ~ 80%
Flashing blue 81% ~ 99%
Solid blue Fully charged
speaker by connecting it with the power adapter
For more information on LED indicators, see System status indicators.
Operations 5
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Turning on and off the speaker
To turn on or off the speaker, press and hold power button for 2 seconds or
more. The speaker produces a short beep either when turned on or off.
Pairing and connecting Bluetooth® devices
1. If the battery not charged, have the
power adapter plugged in. Press and
hold the power button for 2
seconds.
2.
Press and hold the Bluetooth
®
button for 2 seconds to make the
speaker discoverable. The circle of
power button will blink in blue.
3.
Turn on Bluetooth
®
of your device
to discover and pair with “BenQ
treVolo”.
4. Flip out both speaker panes and
enjoy your music.
Operations6
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If the paired device comes with phone feature, BenQ treVolo will become a
speakerphone.
• To answer incoming calls, press the play/pause button. To keep the conversation
private, press and hold the play/pause button to switch to the phone.
• To hang up, press the mode button.
• To suspend the current call and switch to the new incoming call, press the play/pause
button.
Pairing another Bluetooth® device
Press and hold the Bluetooth® button for 2 seconds or more to make the
speaker discoverable. The circle of power button will blink in blue. Turn on
®
Bluetooth
of your device to discover and pair with “BenQ treVolo”
Speaker memory
The speaker can remember up to eight paired devices. If there is an
additional device to be paired, no longer the least recent connected device is
paired with the speaker.
Reconnecting a device
Once turned on, the speaker will search and try to reconnect to the last
connected device in memory for approximately 30 seconds. If no paired
device can be discovered in the last 120 seconds, the pairing mechanism
®
enters sleep mode. Press the Bluetooth
activate the pairing mechanism from sleep mode. If no paired device can be
discovered in the last 5 minutes, the speaker will be turned off automatically.
button for 2 seconds or more to
The pairing PIN code of BenQ treVolo is “0000”.
Operations 7
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System status indicators
via 3.5mm audio cable via USB to micro USB cable
Sound mode
The circle of power button Sound mode
Green Pure
Red Warm
Blue Vivid
Battery status
The circle of power button Battery status
Blue 81% or more power remaining.
Green 80% ~ 31% of power remaining.
Red 30% or less power remaining.
Music playing variations
Connecting to your devices using a cable
LINE IN
If your device is not equipped with Bluetooth®, you can use a 3.5mm audio
cable to connect your device and the speaker. You can also use a USB cable
to connect your device and the speaker if available.
Operations8
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Streaming via Bluetooth
LINE OUT
or
®
By attaching an audio cable to your treVolo speaker from line out jack
plugging into your home audio system as illustrated above, you can use your
®
treVolo speaker as a Bluetooth
intermediate to stream from your device to
your home audio system.
Tips on making the most of the speaker
• Press both buttons of volume up and volume down to mute. Press either
button of volume up or volume down to resume.
• Press and hold volume up/down button to turn the speaker volume all the
way up/down instead of stepping.
• Press sound mode button and volume up/down at the same time to skip to
next/previous track on the current playing paired Bluetooth
• For indoor use, the acoustic performance varies from the placed location in
a room.
• For outdoor use, please bear in mind the acoustic performance to differ
from how distant the audience is from the speaker.
• For optimal acoustics, the front of the speaker panes should be placed
toward an open space but not directly against a wall as this will depress
sound quality.
• To flexibly tune in with the speaker everywhere, have the speaker charged
beforehand.
• The AUX connected device overrides the Bluetooth
®
when both connected to the speaker.
®
device.
connected device
Operations 9
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• Phone calls override music playing via connected devices.
• You can also use BenQ treVolo as a USB audio terminal. Simply plug the
cable from USB audio source into micro USB port of BenQ treVolo, and
BenQ treVolo will be turned on automatically.
•Download the app “BenQ Audio” to your Android™ or iOS devices from
respective application stores to indulge in the best music playing
experience. Tap the icon to begin using BenQ Audio.
Caution
Do not carry the speaker around by holding one of the panes as the speaker
may be damaged.
Operations10
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Maintenance and care
Under no circumstances should you disassemble the speaker. Selfdisassembly leads you to the risk of electric shocks. Contact certified service
representatives if requires.
Troubleshooting
Problem Solution
Speaker will not
turn on
Unable to pair
the speaker
with my
Bluetooth
®
device
1. Make sure you are using the BenQ AC power adapter
shipped with the speaker.
2. The speaker is connected to a working AC (mains)
outlet to restore the battery to operational mode and
charge the battery.
•Make sure your speaker is discoverable.
•Make sure Bluetooth
®
is enabled on your device.
•Make sure you have selected “BenQ treVolo” in the
®
Bluetooth
device list on your device and the
connection has been confirmed by your device.
®
•Turn off all other adjacent Bluetooth
®
their Bluetooth
functionality if possible.
devices or disable
•Make sure your device supports the A2DP profile.
•Unplug all the cables and electrical cords. Then press
and hold the power button for 7 seconds or more to
force the speaker to shut down. Turn on the speaker
and pair with your device.
Maintenance and care 11
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Problem Solution
Unable to
connect a
paired
®
Bluetooth
device to the
speaker
The speaker
shows a
connection but
no music
sounds.
•Make sure your speaker is discoverable.
•Make sure Bluetooth
®
is enabled on your device.
•Your device may be too far away from the speaker. Try
to move it closer.
•Turn off your device and on again, and connect it to the
speaker.
®
•Turn off all other adjacent Bluetooth
®
their Bluetooth
functionality if possible.
•Remove “BenQ treVolo” from the paired Bluetooth
devices or disable
®
device list on your device. Pair and connect over again.
•Unplug all the cables and electrical cords. Then press
and hold the power button for 7 seconds or more to
force the speaker to shut down. Turn on the speaker
and pair with your device.
•Make sure your playing device is connected to the
speaker.
•Make sure the speaker is not muted and its volume is
not turned all the way down.
•Increase the volume level on your device.
•Your device may be too far away from the speaker. Try
to move it closer.
•Move your device away from any of electromagnetic
interference generated devices.
•Turn off all other adjacent Bluetooth
®
their Bluetooth
functionality if possible.
®
devices or disable
•Unplug all the cables and electrical cords. Then press
and hold the power button for 7 seconds or more to
force the speaker to shut down. Turn on the speaker
and pair with your device.
•Remove the 3.5 mm audio cable if connected.
Maintenance and care12
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Problem Solution
Low sound
quality with a
Bluetooth
®
device
No sound or
low sound
quality with an
AUX device
®
Connect your Bluetooth
device to the speaker via AUX
connection. If it helps, try following solutions:
•Your device may be too far away from the speaker. Try
to move it closer.
•Reduce the number of applications running on your
device to expand available resources to transmit audio.
•Try to place your device in open air with the line of sight
to the speaker.
•Unplug all the cables and electrical cords. Then press
and hold the power button for 7 seconds or more to
force the speaker to shut down. Turn on the speaker
and pair with your device.
•Make sure your device is turned on and playing.
•Makes sure the 3.5 mm plug of the stereo cable is fully
inserted into both the speaker and the AUX device with
both ends.
•Make sure the speaker is not muted and its volume is
not turned all the way down.
•If there is no sound, increase the volume level on your
AUX device.
•If sound quality is poor, decrease the volume level on the
AUX device.
•Try a different AUX cable.
Cleaning the speaker
To clean the exterior surface of your product, wipe it with a soft and dry
cloth.
• Do not use solvents, chemicals, or sprays.
• Do not allow liquids to spill or objects to drop into any of the openings.
Contact customer service
For questions about BenQ’s treVolo Bluetooth® speaker, contact your local
dealer. For contact information, visit http://www.benq.com.
Maintenance and care 13
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Specifications
Performance
Frequency response 60 Hz ~ 20 kHz
Play time 12 hours (depends on user scenarios)
Connection
Bluetooth
®
Input 3.5 mm stereo input, USB audio
I/O port Micro USB x1, Line-in x1, Line-out x1, Power jack
Physical
Button definition Power, Volume up, Volume down, Sound mode
LED indicator Red / Blue / Green LED x 1
Dimensions 174.6 x 134.6 x 78.5 mm (closed)
Weight 1.2 kg (battery included)
Other information
Other feature Built-in microphone for speakerphone function
Input power rating DC 12V 2A
Operating temperature 0 ~ 40ºC
Storage temperature -10 ~ 50ºC
Bluetooth® 4.1 (with aptX)
x1
(hang up), Play/pause (answer), BT pairing
Maintenance and care14
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