BenQ warrants this product against any defects in material and workmanship, under normal
usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is
found to be defective within the warranty period, BenQ's only obligation and your exclusive
remedy shall be replacement of any defective parts (labor included). To obtain warranty
service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in
accordance with BenQ's written instructions, especially the ambient humidity must be
in-between 10% and 90%, temperature in-between 0°C and 35°C, altitude lower than 4920 feet,
and avoiding to operate the projector in a dusty environment. This warranty gives you specific
legal rights, and you may have other rights which vary from country to country.
BenQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or
fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation to
notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI Trade dress and the HDMI
Logos are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.
2 Warranty and Copyright information
Page 3
Table of Contents
Warranty and Copyright information ...............................................................................2
Important safety instructions .........................................................................................4
Your projector is designed and tested to meet the latest standards for safety of information
technology equipment. However, to ensure safe use of this product, it is important that you
follow the instructions mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens during operation. The intense light beam
may damage your eyes.
3. Refer servicing to qualified service personnel.
5. In some countries, the line voltage is NOT
stable. This projector is designed to
operate safely within a mains voltage
between 100 to 240 volts AC, but could
fail if power cuts or surges of ±10 volts
occur. In areas where the mains voltage
may fluctuate or cut out, it is
recommended that you connect your
projector through a power stabilizer,
surge protector or uninterruptible power
supply (UPS).
6. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects
to become heated and deformed or even
cause a fire. To temporarily turn off the
light source, use the blank function.
4. The light source becomes extremely hot
during operation.
4 Important safety instructions
7. Do not operate light sources beyond the
rated light source life.
Page 5
8. Do not place this product on an unstable
cart, stand, or table. The product may fall,
sustaining serious damage.
9. Do not attempt to disassemble this
projector. There are dangerous high
voltages inside which may cause death if
you should come into contact with live
parts.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified
professional service personnel.
11. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it
is not fully horizontal may cause a malfunction
of, or damage to, the light source.
12. Do not stand the projector on end
vertically. Doing so may cause the
projector to fall over, causing injury or
resulting in damage to the projector.
10. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding
or any other soft surface.
- Do not cover this projector with a cloth or any
other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the
projector may result in a fire.
13. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may
result in accidents and possible injury.
14. When the projector is under operation,
you may sense some heated air and odor
from its ventilation grill. It is a normal
phenomenon and not a product defect.
5 Important safety instructions
Page 6
15. Do not place liquids near or on the
3000 m
(10000 feet)
0 m
(0 feet)
projector. Liquids spilled into the projector
may cause it to fail. If the projector does
become wet, disconnect it from the power
supply's power outlet and call BenQ to
have the projector serviced.
16. This product is capable of displaying
inverted images for ceiling/wall mount
installation.
18. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow
at least 50 cm clearance from walls and free flow
of air around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with
all windows rolled up.
- Locations where excessive humidity, dust, or
cigarette smoke may contaminate optical
components, shorten the projector's life span and
darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above
40°C / 104°F
- Locations where the altitudes are higher than
3000 m (10000 feet).
17. This apparatus must be earthed.
6 Important safety instructions
Page 7
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source
systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
The projector’s light source unit uses a laser.
• Notice is given to supervise children and to never allow them to stare into the projector beam
at any distance from the projector.
• Notice is given to use caution when using the remote control for starting the projector while
in front of the projection lens.
• Notice is given to the user to avoid the use of optical aids such as binoculars or telescopes
inside the beam.
Laser Caution
This product belongs to CLASS 1 consumer laser product and complies with IEC
60825-1:2014, EN 60825-1:2014/A11:2021 and EN 50689:2021.
Above laser caution are located on the bottom of this apparatus.
Caution – Use of controls or adjustments or performance of procedures other than those
specified herein may result in hazardous radiation exposure.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
7 Important safety instructions
Page 8
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are
missing, please contact your place of purchase.
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed
information.
Replacing the remote control batteries
1. Press and open the battery cover, as
illustrated.
2. Remove the old batteries (if applicable) and
install two AAA batteries. Make sure that the
positive and negative ends are positioned
correctly, as illustrated.
Power cord
3. Replace the battery cover until it clicks into
place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the
kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment
regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time,
remove the batteries to avoid damage to the remote control from possible battery leakage.
8 Introduction
Page 9
Projector exterior view
18
131415 1617
8
1
8
7
2
9
11
2
19
10
12
4
3
6
5
10
1. External control panel
(See Controls and functions on page 10.)
2. IR remote sensor
3. POWER indicator light/TEMPerature warning light/LIGHT indicator light
(See Indicators on page 44.)
4. Lens shift adjustment control
(Up/Down)
11. Projection lens
12. Vent (air exhaust)
13. Audio output jack
14. RS-232 control port
15. USB-A port with power charging
16. HDMI 1 input port
17. HDMI 2 input port
18. AC power jack
5. Zoom ring
19. Kensington anti-theft lock slot
6. Focus ring
7. Security bar
8. Adjuster feet
9. Ceiling/Wall mount holes
10. Vent (air inlet)
9 Introduction
Page 10
Controls and functions
7
1
4
5
3
2
8
6
9
10
All the key presses described in this
document are available on the remote control
or projector.
1
14
15
5
8
16
9
10
11
6
7
4
12
13
Projector & Remote control
1. POWER
Toggles the projector between standby
mode and on.
ON/ Off
Toggles the projector between standby
mode and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light
(See Indicators on page 44.)
6. Arrow keys (, , , )
When the On-Screen Display (OSD) menu
is activated, these keys are used as
directional arrows to select the desired
menu items and to make adjustments.
When OSD menu is inactive, workable
under CEC-capable sources only.
Keystone keys (, )
Displays the keystone correction page.
Volume keys /
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits
and saves menu settings.
5. MENU
Turns on/off the On-Screen Display (OSD)
menu.
Decreases or increase the projector
volume.
7. OK
Confirms the selected On-Screen Display
(OSD) menu item.
10 Introduction
Page 11
8. SOURCE
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
Displays the source selection bar.
9. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or
even cause a fire.
10. MODE/PIC MODE
Displays the picture mode menu.
11.
Displays the keystone menu. See
Correcting keystone on page 17 for details.
12.
Toggles projector audio between on and
off.
13. SOUND MODE
Remote control effective
range
The remote control must be held at an angle
within 30 degrees perpendicular to the
projector's IR remote control sensor(s) to
function correctly. The distance between the
remote control and the sensor(s) should not
exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles
between the remote control and the IR
sensor(s) on the projector that might obstruct
the infra-red beam.
• Operating the projector from the front
Displays the sound mode menu.
14.
Displays the Game Settings menu.
15.
Activates Auto Focus.
*Available on compatible projectors only.
16. /
Decreases or increase the projector
volume.
• Operating the projector from the top
11 Introduction
Page 12
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into
consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front
Select this location with the projector placed
on the table in front of the screen. This is the
most common way to position the projector
for quick setup and portability.
3. Front Ceiling
Select this location with the projector
suspended upside-down in front of the screen.
Purchase the BenQ Projector Ceiling/Wall
Mount Kit from your dealer to mount your
projector.
2. Rear
Select this location with the projector placed
on the table behind the screen. Note that a
special rear projection screen is required.
4. Rear Ceiling
Select this location with the projector
suspended upside-down from behind the
screen. Note that a special rear projection
screen and the BenQ Projector Ceiling/Wall
Mount Kit are required for this installation
location.
After turning on the projector, the projector will automatically select a suitable setting for the
way the projector is installed. If not, go to the Advanced Menu - Installation > Projector Position and press / to select a setting.
12 Positioning your projector
Page 13
H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
Vertical offset
Obtaining a preferred projected image size
The distance from the projector lens to the screen, the zoom setting (if available), and the video
format each factors in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
Screen sizeProjection distance in mmVertical offset
For example, if you are using a 100-inch screen, the recommended projection distance is 2933
Vertical shift
Height of
projected
image (V)
Desk-front
projection
Ceiling mount-front
projection
Height of
projected
image (V)
Vertical shift
Max. 0.05V
Vertical shift
Vertical shift
Min. 0.05V
Max. 0.15V
Max. 0.15V
mm.
If your measured projection distance is 2000 mm, the closest match in the "Projection distance
in mm" column is 2053 mm. Looking across this row shows that a 70'' (about 1.8 m) screen is
required. The projected image will be slightly higher/lower than the lens centerline with 44 - 131
mm vertical offset.
To optimize your projection quality, we suggest doing the projection by referring to the values listed in the
non-gray rows. The values in the gray cells are for reference only.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the
projection size and distance using the actual projector in situ before you permanently install it, so as to
make allowance for this projector's optical characteristics. This will help you determine the exact mounting
position so that it best suits your installation location.
Adjusting the projector position
Shifting the projection lens
The lens shift control provides flexibility for installing your projector. It allows the projector to
be positioned off the center of the screen.
The lens shift is expressed as a percentage of the projected image height or width. You can
turn the knob on the projector to shift the projection lens within the allowable range depending
on your desired image position.
14 Positioning your projector
Page 15
Mounting the projector
Ceiling/Wall mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm
75.0100.0
221.0
146.0
If you intend to mount your projector, we strongly recommend that you use a proper fitting
BenQ projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may
fall down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security
cable and attach it securely to both the Kensington lock slot on the projector and the base of
the mounting bracket. This will perform the secondary role of restraining the projector should
its attachment to the mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause
it to fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an
earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a
non-BenQ brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater
is used, the temperature around the ceiling/wall may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently
falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the
projector.
Ceiling/Wall mount installation diagram
15 Positioning your projector
Page 16
Adjusting the projected image
4 Point Adjustment
Press for 2 seconds to reset
Exit
Adjusting the projection angle
If the projector is not placed on a flat surface or
the screen and the projector are not
perpendicular to each other, the projected
image becomes trapezoidal. You can screw the
adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a
reverse direction.
Do not look into the lens while the light source is on. The strong light from the light source may cause
damage to your eyes.
Fine-tuning the image size and clarity
• Adjust the projected image to the size that
• Sharpen the image by rotating the focus ring.
you need using the zoom ring.
Adjusting image corners
You can manually adjust four corners of the image by setting the horizontal and vertical values.
1. Go to the Basic/Advanced menu Installation > 4 Point Adjustment and
press OK to display the correction page.
2. Press /// to select one corner and
press OK.
3. Press / to adjust vertical values.
4. Press / to adjust horizontal values.
16 Positioning your projector
Page 17
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to
angled projection.
•
To correct the distorted image:
1. Display the 3D Keystone correction page
from the following menus.
• The setup wizard during the projector
initial setup
• Press / on the projector.
• Go to the Basic/Advanced Menu -
Installation > 3D Keystone and press
OK.
2. After the 3D Keystone correction page
appears:
• Press / to select V, H, or R.
Selecting V corrects the vertical sides
keystone.
Selecting H corrects the horizontal
sides keystone.
Selecting R rotates the projected
image clockwise or counterclockwise.
• Press / to adjust its value.
• To automatically correct the vertical
sides of the distorted image, press OK
for 2 seconds.
3. When done, press BACK to save your
changes and exit.
17 Positioning your projector
Page 18
Connection
HDMI
5 5
HDMI
1
23
5
5
HDMIUSB Type-ARS-232
4
Notebook or desktop computer
Speakers
A/V device
1
4
253
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
Audio cableUSB flash drive
RS-232 cableHDMI cable
• In the connections above, some cables may not be included with the projector (see Shipping contents on
page 8). They are commercially available from electronics stores.
• The connection illustrations are for reference only. The rear connecting jacks available on the projector
vary with each projector model.
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key
combo like FN + function key with a monitor symbol turns the external display on/off. Press FN and the
labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
USB-A cable
18 Connection
Page 19
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio
functionality accompanying data presentations for business purposes only. They are not
designed for, nor intended for stereo audio reproduction use as might be expected in home
theater or home cinema applications. Any stereo audio input (if provided), is mixed into a
common mono audio output through the projector speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
• If the selected video image is not displayed after the projector is turned on and the correct video source
has been selected, check that the video source device is turned on and operating correctly. Also check
that the signal cables have been connected correctly.
19 Connection
Page 20
Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is
on.
The start up procedure takes about 10 seconds. In
the later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the
image clearness.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you
through setting up the projector. If you have already done this, skip this step and move on
to the next step.
• Use the arrow keys (///) on the projector or remote control to move through the
menu items.
• Use OK to confirm the selected menu item.
Step 1:
Specify Projector Position.
For more information about projector position,
see Choosing a location on page 12.
Step 2:
Specify OSD Language.
20 Operation
Page 21
Step 3:
Specify 3D Keystone, and choose to activate Auto
Vertical Keystone.
For more information about keystone, see
Correcting keystone on page 17.
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See
Utilizing the password function on page 23.
5. Switch all of the connected equipment on.
6. The projector will search for input signals. The current input signal being scanned appears.
If the projector does not detect a valid signal, the message “No Signal” will continue
displaying until an input signal is found.
You can also press SOURCE to select your desired input signal. See Switching input signal
on page 25.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock
and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds
before energizing the light source.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the
message “Out of Range”displayed on the background screen. Please change to an input signal which is
compatible with the projector's resolution or set the input signal to a lower setting. See Timing chart on
page 48.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
21 Operation
Page 22
Using the menus
Picture Mode
2
4
2
Living Room
EnterExit
3
Cinema
Sound Mode
Light Source Mode
Installation
Game Settings
HDR Brightness
Information
Menu Type
Dynamic
0
Basic menu
1
1
234
Game & Pic.
Picture Mode
Sharpness
Reset Current Picture Mode
Advanced Color Settings
Mode Settings
3
4
1
Brightness
Contrast
Audio
Display
Installation
System
Information
Living Room
EnterReturnExit
2
Details Adjustment
Off
1
2
3
4
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic Menu on page 26)
• Advanced OSD menu: provides full menu functions. (See Advanced Menu on page 27)
To access the OSD menu, press MENU on the projector or remote control.
• Use the arrow keys ( / // ) on the projector or remote control to move through the menu
items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), press MENU, and the Basic
OSD menu will be displayed.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
Menu type
Sub-menu and status
Current input signal
Function keys
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Menu Type and press OK.
2. Press / to select Advanced and press OK. Your projector will switch to Advanced OSD
menu.
Below is the overview of the Advanced OSD menu.
Main menu
Current input signal
22 Operation
Sub-menu and status
Function keys
Page 23
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu,
Input New Password
Return
Password Error
Please try again.
follow the instructions below:
1. Go to System > Menu Settings > Menu Type and press OK.
2. Press / to select Basic. Your projector will switch to the Basic OSD menu.
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock,
such as the Kensington lock, to secure the projector. You can locate a Kensington lock slot on
the rear side of the projector. See item 19 on page 9.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the
lock’s documentation for finding out how to use it.
Utilizing the password function
Setting a password
1. Go to the Advanced menu - System > Security Settings. Press OK. The Security Settings
page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively
represent 4 digits (1, 2, 3, 4). According to the
password you desire to set, press the arrow keys
to enter six digits for the password.
4. Confirm the new password by re-entering the new
password.
5. To activate the Power On Lock function, press
/ to highlight Power On Lock and press /
to select On. Input the password again.
• The digits being input will display as asterisks on-screen. Make a note of your selected password and
keep it in a safe place in advance or right after the password is entered so that it is available to you
should you ever forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless
the correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error
message will appear, and the Input Password
message follows. If you absolutely do not remember
the password, you can use the password recall
procedure. See Entering the password recall
procedure on page 24.
If you enter an incorrect password 5 times in
succession, the projector will automatically shut down
in a short time.
23 Operation
Page 24
Entering the password recall procedure
Please write down the recall
code, and contact BenQ
Recall Code:
Recall Password
Return
1. Press and hold OK for 3 seconds. The projector
will display a coded number on the screen.
2. Write down the number and turn off your
projector.
3. Seek help from the local BenQ service center to
decode the number. You may be required to
provide proof of purchase documentation to
verify that you are an authorized user of the
projector.
Changing the password
1. Go to the Advanced menu - System > Security Settings > Password. Press OK. The
Password page appears.
2. Highlight Change Password and press OK.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message
“Input Password” appears for your retry. You can press BACK to cancel the change or
try another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
1. Go to the Advanced menu - System > Security Settings > Password > Power On Lock and
press OK and / to select Off. The message Input Password appears.
2. Enter the current password.
• If the password is correct, the OSD menu will disappear. You will not have to enter the
password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message
Input Current Password appears for your retry. You can press BACK to cancel the
change or try another password.
Though the password function is disabled, you need to keep the old password in hand should you ever need
to re-activate the password function by entering the old password.
24 Operation
Page 25
Switching input signal
The projector can be connected to multiple devices at
the same time. However, it can only display one full
screen at a time. When starting up, the projector
automatically searches for the available signals.
Be sure the Advanced menu - Display > Auto Source Search menu is On if you want the projector to
automatically search for the signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for
seconds. If there is multiple equipment connected to the projector, repeat steps 1-2 to
search for another signal.
• The brightness level of the projected image will change accordingly when you switch between different
input signals.
• For best display picture results, you should select and use an input signal which outputs at the
projector’s native resolution. Any other resolutions will be scaled by the projector depending upon the
“aspect ratio” setting, which may cause some image distortion or loss of picture clarity. See Aspect
Ratio on page 34.
Shutting down the projector
1. Press on the projector or on the remote
control and a confirmation message will appear
prompting you. If you don't respond in a few
seconds, the message will disappear.
2. Press or a second time. The power indicator
flashes orange, the projection light source shuts
down, and the fans will continue to run for
approximately 2 seconds to cool down the projector.
3. Once the cooling process finishes, the power
indicator becomes a steady orange and fans stop.
Disconnect the power cord from the power outlet.
To protect the light source, the projector will not respond to any commands during the cooling process.
25 Operation
Page 26
Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected
and the projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Cinema/Music/FPS/User
Normal
ECO
Dynamic
H: -30~0~30
V: -30~0~30
R: -30~0~30
Top Left
Top Right
Bottom Left
Bottom Right
(Refer to the Picture Mode options.)
Off/Low/High
-2/-1/0/1/2
Detected Resolution
Source
Picture Mode
Light Source Mode
Sound Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Firmware Version
Service Code
Living Room/
RPG/HDR-RPG/
FPS/HDR-FPS/
Cinema/HDR10
Native (for Bright picture mode)
Normal/Cool/Warm (for the rest picture
modes)
0–200
0–511
27 Menu operation
Page 28
Function descriptions
MenuDescriptions
The projector is preset with several predefined picture modes so that you
can choose one to suit your operating environment and input signal picture
type.
• Bright
Maximizes the brightness of the projected image. This mode is suitable for
environments where extra-high brightness is required.
• Living Room
With well-saturated color, fine-tuned sharpness, and a higher brightness
level, this mode is suitable for TV streaming in rooms where there is a
small amount of ambient light, e.g. your living room.
• RPG/HDR-RPG
Provides CinematicColor and powerful cinema sound as if in a film-like and
role-playing game world. Sound Mode will automatically switch to Cinema.HDR-RPG is selectable when the projector reads HDR contents.
• FPS/HDR-FPS
Picture Mode
Enhances detail viewing experience by revealing all the enemies hidden in
the dark shadow, and provides surrounding sound to hear the distant
footsteps and gunshot and recognize their directions. Sound Mode will
automatically switch to FPS.
HDR-FPS is selectable when the projector reads HDR contents.
• Cinema
This mode is best for watching movies with accurate color and deepest
contrast at lower brightness level in rooms with a bit of ambient light, as if
in a commercial cinema.
• 3D
Is appropriate for playing 3D images and 3D video clips. This mode is only
available when 3D function is enabled and 3D content is detected.
• HDR10
Delivers High Dynamic Range effects with higher contrasts of brightness
and colors for HDR Blu-ray movies. Picture Mode will be switched to
HDR10 automatically while detecting metadata or EOTF info from HDR
contents.
• User/HDR-User
28 Menu operation
Recalls the settings customized based on the current available picture
modes. See Mode Settings on page 29.
• HLG
Delivers High Dynamic Range effects with higher contrasts of brightness
and colors. Picture Mode will be switched to HLG automatically while
detecting metadata or EOTF info from HLG streaming contents.
Page 29
Mode Settings
There is one user-definable mode if the current available picture modes are
not suitable for your need. You can use one of the picture modes (except
the User/HDR-User mode) as a starting point and customize the settings.
• Copy Settings From
1. Go to Game & Pic. > Picture Mode, and press OK.
2. Press / to select User/HDR-User, and press OK.
3. Press to highlight Mode Settings, and press OK. The Mode Settings
page is displayed.
4. Select Copy Settings From and press OK.
5. Press / to select a picture mode that is closest to your need.
6. Press OK and BACK to return to the Game & Pic. menu.
7. Press to select the sub-menu items you want to change and adjust
the values with /. The adjustments define the selected user mode.
• Rename Picture Mode
Select to rename the customized picture mode (User/HDR-User). The new
name can be up to 9 characters including English letters (A-Z, a-z), digits
(0-9), and space (_).
1. Go to Game & Pic. > Picture Mode, and press OK.
2. Press / to select User/HDR-User, and press OK.
3. Press to highlight Mode Settings, and press OK. The Mode Settings
page is displayed.
4. Press
to highlight Rename Picture Mode and press OK. The Rename
Picture Mode page is displayed.
5. Press OK to activate the keyboard.
6. Press // / to select a desired characters, and press OK to
confirm the selection. Repeat this step until all the characters are being
input.
7. Press BACK and to highlight Commit, and press OK.
8. Press BACK to save the change and exit.
Details
Adjustment
Adjusts the level of detail clarity. The higher the effect, the more details will
be shown but with lower black performance.
The higher the value, the brighter the image. Adjust this control so the black
Brightness
areas of the image appear just as black and that detail in the dark areas is
visible.
The higher the value, the greater the contrast. Use this to set the peak white
Contrast
level after you have previously adjusted the Brightness setting to suit your
selected input and viewing environment.
SharpnessThe higher the value, the sharper the picture becomes.
29 Menu operation
Page 30
• Gamma Selection
High Brightness
Low Contrast
Low Brightness
High Contrast
1.8 2.0 2.1 2.2 2.3 2.4 2.5 2.6
Gamma refers to the relationship between input source and picture
brightness.
• 1.8/2.0/2.1/BenQ: Select these values according to your
preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a
lit environment, meeting room or family room.
• 2.4/2.5: Best for viewing movies in a dark environment.
• 2.6: Best for viewing movies which are mostly composed of dark
scenes.
• Color Temperature Tuning
Advanced Color
Settings
There are several preset color temperature settings available. The available
settings may vary according to the signal type selected.
When Bright is selected for Picture Mode, the color temperature switches
to Native, and cannot be changed.
• Native: With the light source’s original color temperature and higher
brightness. This setting is suitable for environments where high
brightness is required, such as projecting pictures in well lit rooms.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
• Warm: Makes images appear reddish white.
You can also set a preferred color temperature by adjusting the following
options.
• R Gain/G Gain/B Gain: Adjusts the contrast levels of Red, Green, and
Blue.
• R Offset/G Offset/B Offset: Adjusts the brightness levels of Red,
Green, and Blue.
To return all the settings to the factory default values, highlight Reset, and
press OK.
30 Menu operation
Page 31
Advanced Color
RED
BLUE
GREEN
Yellow
Cyan
Magenta
Settings
(Continued)
• Color Management
The Color Management provides six sets (RGBCMY) of colors to be
adjusted. When you select each color, you can independently adjust its
range and saturation according to your preference.
To make adjustments, press the / arrows to highlight an independent
color from among Red (R), Green (G), Blue (B), Cyan (C), Magenta (M),
Yellow (Y) or White (W). The following menu items are displayed for your
choice.
• Hue: Press / to adjust the video hue
of the selected primary color.
• Saturation: Press / to adjust the
video saturation of the selected
primary color.
• Gain: Press / to adjust the video
gain of the selected primary color.
If you select White Balance (W), you can
adjust the contrast levels of Red, Green, Blue,
Cyan, Magenta, Yellow and White by selecting
R Gain, G Gain, and B Gain.
To return all the settings to the factory default values, highlight Reset, and
press OK.
Reset Current
Picture Mode
Saturation is the amount of that color in a video picture. Lower settings produce less
saturated colors; a setting of “0” removes that color from the image entirely. If the
saturation is too high, that color will be overpowering and unrealistic.
• Light Source Mode
Selects a suitable light source power from among the provided modes. See
Extending light source life on page 43.
• HDR Brightness
You can manually select a brightness level to display better picture quality.
When the value is higher, the image becomes brighter; when the value is
lower, the image becomes darker.
• Noise Reduction
Reduces electrical image noise caused by different media players.
Returns all of the adjustments you’ve made for the selected Picture Mode
(including the preset mode, User and HDR-User) to the factory preset
values.
1. Press OK. The confirmation message is displayed.
2. Use / to select Reset and press OK. The current picture mode
returns to the factory preset settings.
The following settings will still remain: Picture Mode.
3.5mm Jack
Auto
LPCM
RAW (Up to 5.1)
RAW+ (Object-Based)
Function descriptions
MenuDescriptions
This function utilizes treVolo and Bongiovi DPS (Digital Power Station)
Technology, which incorporates its patented algorithms with 120
calibration points that optimizes any audio signal in real time to add depth,
clarity, definition, presence and enhanced stereo field imaging for more
Sound Mode
Sound EQ
Audio Output
immersive audio experience. The following preset sounds are available:
Cinema, Music, FPS, and User.
The User mode allows you to personalize the sound settings. When
selecting the User mode, you may make manual adjustments with the
Sound EQ function.
Selects desired frequency bands (100 Hz, 300 Hz,1k Hz, 4k Hz, and 10k Hz)
to adjust the levels according to your preference. The settings made here
define the Sound Mode > User mode.
To return all the levels of the frequency bands to factory settings, highlight
Reset Sound EQ and press OK.
Selects the audio output from internal or external speakers.
To enjoy Audio Return+ sound effect, make sure to turn on the eARC/ARC
function from your soundbar as well.
32 Menu operation
Audio Return+ supports multi-audio outputs including 2.0, 5.1, 7.1 and
Dolby Atmos to external audio systems like soundbars.
Page 33
Audio Output
Format
Mute
Volume
The following audio output formats are provided to achieve the audio
performance you desire: LPCM supports 2 channel audio output, RAW (Up to 5.1) supports up to 5.1 channel audio output, and RAW+ (Object-Based)
supports Dolby Atmos audio output. The default setting Auto selects a
suitable output format for the audio system.
Select On to temporarily turn off the projector's internal speaker.
To restore the audio, select Off.
Adjusts the volume level of the projector's internal speaker.
If the Mute function is activated, adjusting Volume will turn off the Mute
function.
Reset Audio
Returns all of the adjustments you’ve done under the Audio menu to the
factory preset values.
33 Menu operation
Page 34
3. Main menu: Display
15:9 picture
4:3 picture
16:9 picture
Structure
MenuOptions
Aspect RatioAuto/4:3/16:9
Auto Source SearchOff/On
Source RenameHDMI-1/HDMI-2
Auto/Frame Sequential/
3D
HDMI Settings
3D Mode
3D Sync InvertDisable/Invert
Signal FormatAuto/Limited/Full
EqualizerHDMI-1/HDMI-2Auto/1/2/3/4/5
EDIDHDMI-1/HDMI-2Enhanced/Standard
HDMI Device
Control
Power On Link
Power Off Link
4K Upscaling
Reset DisplayReset/Cancel
Frame Packing/Top-Bottom/
Side by Side/Off
Off/On
Off/From Device
Off/From Projector
Off/On
Function descriptions
MenuDescriptions
There are several options to set the image's aspect ratio depending on your
input signal source.
• Auto: Scales an image proportionally to
fit the projector's native resolution in its
horizontal or vertical width.
Aspect Ratio
Auto Source
Search
• 4:3: Scales an image so that it is
displayed in the center of the screen with
a 4:3 aspect ratio.
• 16:9: Scales an image so that it is
displayed in the center of the screen with
a 16:9 aspect ratio.
Allows the projector to automatically search for a signal.
Renames the current input source to your desired name.
On the Source Rename page:
1. Press OK to display the on-screen keyboard.
Source Rename
34 Menu operation
2. Press / / / to select each desired digit/letter, and press OK to
confirm each input.
3. Repeat the step above and when done, press BACK.
4. Press to highlight Commit.
5. Press OK and the source name changes.
Page 35
3D
This projector supports playing three-dimensional (3D) content transferred
through your 3D-compatible video devices and contents, such as
PlayStation consoles (with 3D game discs), 3D Blu-ray players (with 3D
Blu-ray discs), and so on. After you have connected the 3D video devices to
the projector, wear a pair of 3D glasses and make sure the power is on to
view 3D contents.
When watching 3D contents:
• The image may seem misplaced; however, this is not a product
malfunction.
• Take appropriate breaks when watching 3D contents.
• Stop watching 3D contents if you feel fatigue or discomfort.
• Keep a distance from the screen of about three times the effective
height of the screen.
• Children and people with a history of oversensitivity to light, heart
problems, or any other existing medical conditions should be
refrained from watching 3D contents.
• The image may seem reddish, greenish, or bluish without wearing
3D glasses. However, you will not notice any color bias when
watching 3D contents with 3D glasses.
• The 4K source will not be displayed.
• 3D Mode
The projector can automatically enable 3D mode via the contents when the
source type is HDMI and supports 1.4a. If you want the projector to
automatically choose an appropriate 3D format when detecting 3D
contents, select Auto. If the projector cannot recognize the 3D format,
choose a 3D mode from among Frame Sequential, Frame Packing,
Top-Bottom and Side by Side.
When 3D Mode is enabled:
• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• The 3D Keystone can only be adjusted within limited degrees.
• 3D Sync Invert
When your 3D image is distorted, enable this function to switch between the
image for the left eye and the right eye for more comfortable 3D viewing
experience.
35 Menu operation
Page 36
HDMI Settings
Power On Link >
From Device
When the connected device is turned on, the projector
will be activated, too.
Power Off Link >
From Projector
When the projector is turned off, the connected device
will be shut down, too.
• Signal Format
Selects a suitable RGB color range to correct the color accuracy.
• Auto: Automatically selects a suitable color range for the incoming
HDMI signal.
• Limited: Utilizes the Limited range RGB 16-235.
• Full: Utilizes the Full range RGB 0-255.
• Equalizer
Sets a suitable value to maintain the HDMI picture quality in long distance
data transmission.
• EDID
Switches between Enhanced for HDMI 2.0 EDID and Standard for HDMI 1.4
EDID. Selecting Standard which supports up to 1080p 60Hz may solve
abnormal display issues with some old players.
• HDMI Device Control
When you enable this function and connect an HDMI CEC-compatible
device (e.g. QS02, a soundbar) to your projector, the projector remote
control can control the device’s menu or volume during the projector
power-on state.
4K Upscaling
Reset Display
• Power On Link/Power Off Link
When you connect an HDMI CEC-compatible device to your projector with
an HDMI cable, you can set the behavior of powering on/off between the
device and the projector.
Enables or disables "XPR always ON" which upscales all input timings to
4K resolution.
Returns all the settings on the Display main menu to the factory default
values.
36 Menu operation
Page 37
4. Main menu: Installation
Structure
MenuOptions
Projector Position
3D Keystone
4 Point Adjustment
Test PatternOn/Off
High Altitude ModeOn/Off
Baud Rate
Auto/Front/Front Ceiling/Rear/Rear
Ceiling
H: -30 – +30
V: -30 – +30
R: -30 – +30
Top Left
Top Right
Bottom Left
Bottom Right
9600/14400/19200/38400/57600/
115200
Function descriptions
MenuDescriptions
Projector
Position
3D Keystone
4 Point
Adjustment
The projector can be installed on a ceiling or behind a screen, or with one or
more mirrors. See Choosing a location on page 12 for details.
See Correcting keystone on page 17 for details.
This image adjustment might impact latency. We suggest setting the 3D
Keystone
values to 0 to enjoy low latency gaming.
See Adjusting image corners on page 16 for details.
Test Pattern
Adjusts the image size and focus and
check that the projected image is free from
distortion.
37 Menu operation
Page 38
High Altitude
Mode
Baud Rate
We recommend you use the High Altitude Mode when your environment is
between 1501 m–3000 m above sea level, and ambient temperature is
between 0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel
operating noise level because of increased fan speed necessary to improve
overall system cooling and performance.
If you use this projector under other extreme conditions excluding the
above, it may display auto shut-down symptoms, which is designed to
protect your projector from over-heating. In cases like this, you should
switch to High Altitude mode to solve these symptoms. However, this is not
to state that this projector can operate under any and all harsh or extreme
conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the
mode on under such a condition.
Selects a baud rate that is identical with your computer’s so that you can
connect the projector using a suitable RS-232 cable. This function is
intended for qualified service personnel.
Menu Display Time5 sec/10 sec/20 sec/30 sec/Always
Menu Position
Light Source Usage Time
Normal Mode
ECO Mode
Dynamic Mode
Equivalent Light Hours
Refer to UM for detailed formula
Reminder MessageOff/On
LED IndicatorOff/On
Power On/Off
Settings
Panel Key LockOff/OnYes/No
Change Password
Power On Lock
LanguageSets the language for the On-Screen Display (OSD) menus.
• Menu Type
Sets the OSD menu type according to your needs.
• Menu Display Time
Menu Settings
Sets the length of time the OSD will remain active after your last key press.
• Menu Position
Sets the On-Screen Display (OSD) menu position.
39 Menu operation
Page 40
This menu page displays the following information:
• Light Source Usage Time
Light Source
Information
Operation
Settings
• Light hours used under Normal Mode, ECO Mode, Dynamic Mode.
• Equivalent Light Hours
For details about how to calculate the hours, see Getting to know the light
hour on page 43.
• Reminder Message
Sets the reminder messages on or off.
• LED Indicator
You can turn off the LED warning lights. This is to avoid any light
disturbance when viewing images in a dark room.
• Power On/Off Settings
• Direct Power On: Allows the projector to turn on automatically once
the power is fed through the power cord.
• Auto Power Off: Allows the projector to turn off automatically if no
input signal is detected after a set period of time to prevent
unnecessary waste of light source life.
• Panel Key Lock
With the control keys on the projector and remote control locked, you can
prevent your projector settings from being changed accidentally (by
children, for example). When the Panel Key Lock is on, no control keys on
the projector will operate except POWER.
Security Settings
Factory Default
Reset System
To release panel key lock, press and hold (the right key) on the projector
or remote control for 3 seconds.
If you turn off the projector without disabling panel key lock, the projector will still be in
locked status the next time it is turned on.
• Change Password/Power On Lock
See Utilizing the password function on page 23.
Returns all settings to the factory preset values.
The following settings will still remain: Projector Position, 3D Keystone, 4 Point Adjustment, High Altitude Mode, Baud Rate, Light Source Information, Security Settings.
Returns all the settings on the System main menu to the factory default
values.
The following settings will still remain: Light Source Information, Security Settings.
40 Menu operation
Page 41
6. Main menu: Information
Structure
Menu
Detected Resolution
Source
Picture Mode
Light Source Mode
Sound Mode
3D Format
Color System
Dynamic Range
Light Source Usage Time
Firmware Version
Service Code
Function descriptions
MenuDescriptions
Detected ResolutionShows the timing of the input signal.
SourceShows the current signal source.
Picture ModeShows the selected mode on the Game & Pic. menu.
Light Source ModeShows the used light source mode.
Sound ModeShows the selected sound mode.
Displays the current 3D mode.
3D Format
3D Format is only available when 3D is enabled.
Color SystemShows the input system format.
Dynamic RangeShows the dynamic range of the input source.
Light Source Usage TimeShows the number of hours the light has been used.
Firmware VersionShows the firmware version of your projector.
Service CodeShows the projector’s serial number.
41 Menu operation
Page 42
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the
projector and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and
gently wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent,
such as alcohol, benzene, thinner or insecticide. Using such materials or maintaining
prolonged contact with rubber or vinyl materials may result in damage to the projector surface
and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as
described in Shutting down the projector on page 25 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent.
Then wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended
range for the projector. Please refer toSpecifications on page 46 or consult your dealer about
the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
42 Maintenance
Page 43
Light source information
A'
X
-----
A'
Y
-----
y
A'
Z
-----
z++=
Getting to know the light hour
When the projector is in operation, the duration (in hours) of light source usage is automatically
calculated by the built-in timer. The method of calculating the equivalent light hour is as
follows:
1. Light Usage Time = (x+y+z) hours, if
Time used in Normal Mode = x hours
Time used in ECO Mode = y hours
Time used in Dynamic Mode = z hours
2. Equivalent Light Hour = hours
, if
X= light source life spec of Normal Mode
Y= light source life spec of ECO Mode
Z= light source life spec of Dynamic Mode
A’ is the longest light life spec among X, Y, Z.
For time used in each light source mode shown on OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
When you calculate Equivalent Light Hours manually, it will probably have deviation from the value shown
on OSD menu since projector system calculates time used for each light source mode in “Minutes” then
rounds down to an integer in hours shown in OSD.
To obtain the light source hour information:
Go to the Advanced menu - System > Light Source Information and press OK. The Light
Source Usage Time information is displayed.
You can also get the light source hour information on the Information menu.
Extending light source life
• Setting the Light Source Mode
Go to the Advanced menu - Game & Pic. > Advanced Color Settings > Light Source Mode and
select a suitable light source power from among the provided modes.
Setting the projector in ECO Mode, or Dynamic Mode mode extends light source life.
Light modeDescription
Normal ModeProvides full light source brightness.
ECO ModeLowers brightness to extend the light source life and decreases the fan noise.
Dynamic Mode
Some of the above light mode(s) may not be available under certain circumstances.
Adjusts the light source power automatically depending on the content brightness
level while optimizing display quality
43 Maintenance
Page 44
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of light source life.
To set Auto Power Off, go to the Advanced menu - System > Operation Settings > Power
On/Off Settings > Auto Power Off, and press OK, / to set a period of time.
Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Downloading
Color wheel start/spin fail
Phosphor wheel start/spin fail
Burn-in events
Burn-in on
Burn-in off
Light events
Light life exhausted
Light error in normal operation
Thermal events
Fan 1 error (the actual fan speed is outside the desired
speed)
Fan 2 error (the actual fan speed is outside the desired
speed)
Fan 3 error (the actual fan speed is outside the desired
speed)
Temperature 1 error (over limited temperature)
: Off
44 Maintenance
: Orange On: Green On: Red On
: Orange Flashing: Green Flashing: Red Flashing
Page 45
Troubleshooting
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again
during the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power
outlet. If the power outlet has a switch, make sure that
it is switched on.
Wait until the cooling down process has completed.
The video source is not turned on or
connected correctly.
The projector is not correctly connected to
the input signal device.
The input signal has not been correctly
selected.
Turn the video source on and check that the signal
cable is connected correctly.
Check the connection.
Select the correct input signal with the SOURCE key.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed.Open the lens cover.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Abnormal image
CauseRemedy
• Ensure the video source cable is connected
properly, and that the video source is turned on.
The image is abnormal.
• Ensure that the air intake or exhaust is not
blocked.
Remote control does not work.
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote
control and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.
See Entering the password recall procedure on page
24.
45 Troubleshooting
Page 46
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
3840 x 2160
Display system
1-CHIP DMD
Throw ratio
1.15 ~ 1.5
Light source
Laser & LED
Electrical
Power supply
AC100–240V, 3.6 A, 50–60 Hz (Automatic)
Power consumption
275 W (Max); < 0.5 W (Standby)
Mechanical
Weight
3.0 Kg +
100 g (6.61 lbs + 0.22 lbs)
Input terminals
Digital
HDMI 1/HDMI 2 (2.0b, HDCP 2.2) x 2
Output terminals
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% RH (without condensation)
Operating altitude
0–1500 m at 0°C–35°C
1501–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage temperature
-20°C–60°C at sea level
Storage humidity
10%–90% RH (without condensation)
Storage altitude
30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended.
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
Speaker
5 watt x1
Audio signal output
PC audio jack x 1
Control
USB
USB-A 2.0 x 1 (Power supply 5V /1.5 A, Firmware
upgrade)
RS-232 serial control
9 pin x 1
IR receiver x 2
46 Specifications
Page 47
Dimensions
304.2
232.5
112.4
Unit: mm
304.2 mm (W) x 232.5 mm (D) x 112.4 mm (H)
47 Specifications
Page 48
Timing chart
Supported timing for HDMI (HDCP) input
• PC timings
ResolutionMode
VGA_6059.94031.46925.175vvv
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_7575.0067.500108.000
1024 x 576
1024 x 600
1280 x 7201280 x 720_606045.00074.250v▲▲
1280 x 7681280 x 768_6059.87047.77679.5vvv
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500vv
1440 x 900WXGA+_6059.88755.935106.500vv
1400 x 1050SXGA+_6059.97865.317121.750vv
1600 x 1200UXGA60.00075.000162.000
1680 x 10501680 x 1050_6059.95465.290146.250vv
ReadProjector Position Status<CR>*pp=?#<CR>
WriteQuick auto search<CR>*QAS=on#<CR>
WriteQuick auto search<CR>*QAS=off#<CR>
ReadQuick auto search status<CR>*QAS=?#<CR>
WriteMenu Position - Center<CR>*menuposition=center#<CR>
WriteMenu Position - Top-Left<CR>*menuposition=tl#<CR>
WriteMenu Position - Top-Right<CR>*menuposition=tr#<CR>
WriteMenu Position - Bottom-Right<CR>*menuposition=br#<CR>
WriteMenu Position - Bottom-Left<CR>*menuposition=bl#<CR>
ReadMenu Position Status<CR>*menuposition=?#<CR>
WriteDirect Power On-on<CR>*directpower=on#<CR>
WriteDirect Power On-off<CR>*directpower=off#<CR>
ReadDirect Power On-Status<CR>*directpower=?#<CR>
Write9600<CR>*baud=9600#<CR>
Write14400<CR>*baud=14400#<CR>
Write19200<CR>*baud=19200#<CR>
Write38400<CR>*baud=38400#<CR>
Write57600<CR>*baud=57600#<CR>
Write115200<CR>*baud=115200#<CR>
ReadCurrent Baud Rate<CR>*baud=?#<CR>
ReadLamp <CR>*ltim=?#<CR>
WriteNormal mode<CR>*lampm=lnor#<CR>
WriteEco mode<CR>*lampm=eco#<CR>
WriteSmartEco mode<CR>*lampm=seco#<CR>
ReadLamp Mode Status<CR>*lampm=?#<CR>
ReadModel Name <CR>*modelname=?#<CR>
ReadSystem F/W Version<CR>*sysfwversion=?#<CR>
ReadScaler F/W Version<CR>*scalerfwversion=?#<CR>
ReadMCU F/W Version<CR>*mcufwversion=?#<CR>
WriteBlank On<CR>*blank=on#<CR>
WriteBlank Off<CR>*blank=off#<CR>
ReadBlank Status<CR>*blank=?#<CR>
WriteMenu On<CR>*menu=on#<CR>
WriteMenu Off<CR>*menu=off#<CR>
ReadMenu Status<CR>*menu=?#<CR>
WriteUp<CR>*up#<CR>
WriteDown<CR>*down#<CR>
WriteRight<CR>*right#<CR>
WriteLeft<CR>*left#<CR>
WriteEnter<CR>*enter#<CR>
WriteBack<CR>*back#<CR>
WriteSource Menu On<CR>*sourmenu=on#<CR>
WriteSource Menu Off<CR>*sourmenu=off#<CR>
ReadSource Menu Status<CR>*sourmenu=?#<CR>
Write3D Sync Off<CR>*3d=off#<CR>
ReadGamma value status<CR>*gamma=?#<CR>
WriteSet HDR Brightness value<CR>*hdrbri=value#<CR>
ReadGet HDR Brightness value<CR>*hdibri=?#<CR>
WriteRed Gain +<CR>*RGain=+#<CR>
WriteRed Gain -<CR>*RGain=-#<CR>
WriteSet Red Gain value<CR>*RGain=value#<CR>
ReadGet Red Gain value<CR>*RGain=?#<CR>
WriteGreen Gain +<CR>*GGain=+#<CR>
WriteGreen Gain -<CR>*GGain=-#<CR>
WriteSet Green Gain value<CR>*GGain=value#<CR>
ReadGet Green Gain value<CR>*GGain=?#<CR>
WriteBlue Gain +<CR>*BGain=+#<CR>
WriteBlue Gain -<CR>*BGain=-#<CR>
WriteSet Blue Gain value<CR>*BGain=value#<CR>
ReadGet Blue Gain value<CR>*BGain=?#<CR>
WriteRed Offset +<CR>*ROffset=+#<CR>
WriteRed Offset -<CR>*ROffset=-#<CR>
WriteSet Red Offset value<CR>*ROffset=value#<CR>
ReadGet Red Offset value<CR>*ROffset=?#<CR>
WriteGreen Offset +<CR>*GOffset=+#<CR>
WriteGreen Offset -<CR>*GOffset=-#<CR>
WriteSet Green Offset value<CR>*GOffset=value#<CR>
ReadGet Green Offset value<CR>*GOffset=?#<CR>
WriteBlue Offset +<CR>*BOffset=+#<CR>
WriteBlue Offset -<CR>*BOffset=-#<CR>
WriteSet Blue Offset value<CR>*BOffset=value#<CR>
ReadGet Blue Offset value<CR>*BOffset=?#<CR>
WritePrimary Color<CR>*primcr=value#<CR>
ReadPrimary Color Status<CR>*primcr=?#<CR>
WriteHue +<CR>*hue=+#<CR>
WriteHue -<CR>*hue=-#<CR>
WriteSet Hue value<CR>*hue=value#<CR>
ReadGet Hue value<CR>*hue=?#<CR>
WriteSaturation +<CR>*saturation =+#<CR>
WriteSaturation -<CR>*saturation =-#<CR>
WriteSet Saturation value<CR>*saturation =value#<CR>
ReadGet Saturation value<CR>*saturation =?#<CR>
WriteGain +<CR>*gain=+#<CR>
54 Specifications
Page 55
Color Calibration
(only for service)
Service
(Only for service)
WriteGain -<CR>*gain=-#<CR>
WriteSet Gain value<CR>*gain=value#<CR>
ReadGet Gain value<CR>*gain=?#<CR>
WriteWhite Red Gain +<CR>*WRGain=+#<CR>
WriteWhite Red Gain -<CR>*WRGain=-#<CR>
WriteSet White Red Gain value<CR>*WRGain=value#<CR>
ReadGet White Red Gain value<CR>*WRGain=?#<CR>
WriteWhite Green Gain +<CR>*WGGain=+#<CR>
WriteWhite Green Gain -<CR>*WGGain=-#<CR>
WriteSet White Green Gain value<CR>*WGGain=value#<CR>
ReadGet White Green Gain value<CR>*WGGain=?#<CR>
WriteWhite Blue Gain +<CR>*WBGain=+#<CR>
WriteWhite Blue Gain -<CR>*WBGain=-#<CR>
WriteSet White Blue Gain value<CR>*WBGain=value#<CR>
ReadGet White Blue Gain value<CR>*WBGain=?#<CR>
WriteService mode enable for error report<CR>*error=enable#<CR>
ReadError code report<CR>*error=report#<CR>
ReadFAN 1 speed<CR>*fan1=?#<CR>
ReadFAN 2 speed<CR>*fan2=?#<CR>
ReadFAN 3 speed<CR>*fan3=?#<CR>
ReadTemperature 1<CR>*tmp1=?#<CR>
55 Specifications
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