BenQ warrants this product against any defects in material and workmanship, under normal usage and
storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be
defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be
replacement of any defective parts (labor included). To obtain warranty service, immediately notify the
dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance
with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%,
temperature in-between 0°C and 35°C, altitude lower than 4920 feet, and avoiding to operate the
projector in a dusty environment. This warranty gives you specific legal rights, and you may have other
rights which vary from country to country.
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect
to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any
particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make
changes from time to time in the contents hereof without obligation to notify any person of such
revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are
copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Controls and functions.............................................................................................................................. 9
Positioning your projector ................................................................................................. 11
Choosing a location ................................................................................................................................. 11
Obtaining a preferred projected image size....................................................................................... 12
Mounting the projector .......................................................................................................................... 13
Adjusting the projected image ..............................................................................................................14
Starting up the projector ........................................................................................................................18
Using the menus ....................................................................................................................................... 20
Securing the projector ............................................................................................................................ 21
Switching input signal ...............................................................................................................................23
Shutting down the projector .................................................................................................................23
Direct power off ...................................................................................................................................... 23
Menu operation ................................................................................................................... 24
Menu System ............................................................................................................................................. 24
Basic menu ............................................................................................................................................... 29
Advanced menu ..................................................................................................................................... 31
Care of the projector .............................................................................................................................. 40
Lamp information ..................................................................................................................................... 41
Your projector is designed and tested to meet the latest standards for safety of information technology
equipment. However, to ensure safe use of this product, it is important that you follow the instructions
mentioned in this manual and marked on the product.
1. Please read this manual before you operate your projector. Save it for future
reference.
2. Do not look straight at the projector lens during operation. The intense light
beam may damage your eyes.
3. Refer servicing to qualified service personnel.
6. In some countries, the line voltage is NOT
stable. This projector is designed to operate
safely within a mains voltage between 100 to
240 volts AC, but could fail if power cuts or
surges of ±10 volts occur. In areas where
the mains voltage may fluctuate or cut
out, it is recommended that you
connect your projector through a power
stabilizer, surge protector or
uninterruptible power supply (UPS).
7. Do not block the projection lens with any
objects when the projector is under
operation as this could cause the objects to
become heated and deformed or even cause a
fire. To temporarily turn off the lamp, use the
blank function.
4. Always open the lens shutter (if any) or
remove the lens cap (if any) when the
projector lamp is on.
5. The lamp becomes extremely hot during
operation. Allow the projector to cool for
approximately 45 minutes prior to removing
the lamp assembly for replacement.
8. Do not operate lamps beyond the rated lamp
life. Excessive operation of lamps beyond the
rated life could cause them to break on rare
occasions.
4 Important safety instructions
9. Never replace the lamp assembly or any
electronic components unless the projector is
unplugged.
10. Do not place this product on an unstable cart,
stand, or table. The product may fall,
sustaining serious damage.
11. Do not attempt to disassemble this projector.
There are dangerous high voltages inside
which may cause death if you should come
into contact with live parts. The only user
serviceable part is the lamp which has its own
removable cover.
Under no circumstances should you ever
undo or remove any other covers. Refer
servicing only to suitably qualified professional
service personnel.
13. Always place the projector on a level,
horizontal surface during operation.
- Do not use if tilted at an angle of more than 10
degrees left to right, nor at angle of more than 15
degrees front to back. Using the projector when it is
not fully horizontal may cause a malfunction of, or
damage to, the lamp.
14. Do not stand the projector on end vertically.
Doing so may cause the projector to fall over,
causing injury or resulting in damage to the
projector.
15. Do not step on the projector or place any
objects upon it. Besides probable physical
damage to the projector, doing so may result
in accidents and possible injury.
12. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or
any other soft surface.
- Do not cover this projector with a cloth or any other
item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously
obstructed, overheating inside the projector
may result in a fire.
16. When the projector is under operation, you
may sense some heated air and odor from its
ventilation grill. It is a normal phenomenon
and not a product defect.
5 Important safety instructions
17. Do not place liquids near or on the projector.
3000 m
(10000 feet)
0 m
(0 feet)
Liquids spilled into the projector may cause it
to fail. If the projector does become wet,
disconnect it from the power supply's power
outlet and call BenQ to have the projector
serviced.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C /
104°F
- Locations where the altitudes are higher than 3000 m
(10000 feet).
Risk Group 2
18. This product is capable of displaying inverted
images for ceiling/wall mount installation.
19. This apparatus must be earthed.
20. Do not place this projector in any of the
following environments.
- Space that is poorly ventilated or confined. Allow at
least 50 cm clearance from walls and free flow of air
around the projector.
- Locations where temperatures may become
excessively high, such as the inside of a car with all
windows rolled up.
- Locations where excessive humidity, dust, or cigarette
smoke may contaminate optical components, shorten
the projector's life span and darken the image.
1. According to the classification of
photobiological safety of lamps and lamp
systems, this product is Risk Group 2, IEC
62471-5:2015.
2. Possibly hazardous optical radiation emitted
from this product.
3. Do not stare at operating lamp. May be
harmful to the eyes.
4. As with any bright source, do not stare into
the direct beam.
Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.
To avoid damaging the DLP chips, never aim a high-power laser beam into the projection lens.
6 Important safety instructions
Introduction
Shipping contents
Carefully unpack and verify that you have all of the items shown below. If any of these items are missing,
please contact your place of purchase.
Standard accessories
Projector
Warranty card*Power cordVGA cable
• The supplied accessories will be suitable for your region, and may differ from those illustrated.
• *The warranty card is only supplied in some specific regions. Please consult your dealer for detailed information.
Remote control with
batteries
Optional accessories
1. Spare lamp kit
2. 3D glasses
3. QCast Mirror dongle (QP20)
Replacing the remote control batteries
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two
AAA batteries. Make sure that the positive and negative
ends are positioned correctly, as illustrated.
Quick start guide
3. Slide the battery cover in until it clicks into place.
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen,
bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for
your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the
batteries to avoid damage to the remote control from possible battery leakage.
7 Introduction
Projector exterior view
7
6
19
19
19
9
8
3
3
33
5
4
1
2
10
1112
13
17
18
141516
1. Focus ring and Zoom ring
2. Vent (air exhaust)
3. Adjuster feet
4. Projection lens
5. IR remote sensor
6. External control panel
(See Controls and functions on page 9.)
7. Lamp cover
8. Ambient Light Sensor (ALS)
9. Vent (air inlet)
10. Audio input jacks
Audio output jack
11. HDMI 2 input port
12. HDMI 1 input port
13. USB Type A port
14. RGB (PC) signal input jacks
15. RGB (PC) signal output jack
16. RS-232 control port
17. AC power jack
18. Kensington anti-theft lock slot
19. Ceiling mount holes
8 Introduction
Controls and functions
2
9
7
6
8
5
1
3
4
10
All the key presses described in this document
are available on the remote control or projector.
1
5
14
11
4
13
8
10
12
16
6
7
17
15
Projector & Remote control
1. POWER
Toggles the projector between standby mode
and on.
ON/ Off
Toggles the projector between standby mode
and on.
2. POWER indicator light/TEMPerature warning light/LIGHT indicator light
(See Indicators on page 46.)
3. IR remote sensor
4. BACK
Goes back to previous OSD menu, exits and
saves menu settings.
5. Arrow keys (, , , )
When the On-Screen Display (OSD) menu is
activated, these keys are used as directional
arrows to select the desired menu items and
to make adjustments.
Keystone keys (, )
Displays the keystone correction page.
Vol um e ke ys /
Decreases or increase the projector volume.
9 Introduction
6. SOURCE
A
p
p
r
o
x
.
+
3
0
º
A
p
p
r
o
x
.
+
3
0
º
12. PIC MODE
Displays the source selection bar.
7. ECO BLANK
Used to hide the screen picture.
Do not block the projection lens from
projecting as this could cause the blocking
object to become heated and deformed or
even cause a fire.
8. OK
Confirms the selected On-Screen Display
(OSD) menu item.
9. AUTO
Automatically determines the best picture
timings for the displayed image when PC signal
(analog RGB) is selected.
10. MENU
Turns on the On-Screen Display (OSD) menu.
11.
Displays the keystone menu.
Selects the picture mode.
13.
Toggles projector audio between on and off.
14. MHL Zone
This model does not support MHL functions.
15. SOUND MODE
Selects the sound mode.
16. LUMIEXPERT BOOST
Displays the LumiExpert Boost menu.
17. Volume keys /
Decreases or increases the projector volume.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR
remote control sensor(s) to function correctly. The distance between the remote control and the
sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the
projector that might obstruct the infra-red beam.
• Operating the projector from the front• Operating the projector from the top
10 Introduction
Positioning your projector
Choosing a location
Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways.
1. Front
Select this location with the projector placed on
the table in front of the screen. This is the most
common way to position the projector for quick
setup and portability.
3. Front Ceiling
Select this location with the projector suspended
upside-down from the ceiling in front of the
screen. Purchase the BenQ Projector Ceiling
Mount Kit from your dealer to mount your
projector on the ceiling.
2. Rear
Select this location with the projector placed on
the table behind the screen. Note that a special
rear projection screen is required.
4. Rear Ceiling
Select this location with the projector suspended
upside-down from the ceiling behind the screen.
Note that a special rear projection screen and the
BenQ Projector Ceiling Mount Kit are required
for this installation location.
After turning on the projector, go to Basic Menu -Settings > Projector Installation, press OK
and press / to select a setting.
You can also use QUICK INSTALL on the remote control to access this menu.
11 Positioning your projector
Obtaining a preferred projected image size
H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
The distance from the projector lens to the screen, the zoom setting (if available), and the video format
each factors in the projected image size.
Projection dimensions
• The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
Screen sizeProjection Distance (mm)
Diagonal
Inchmm
3076237466474885997019
4010164988869981145129325
501270623110712471432161631
601524747132814971718193937
701778872155017462004226344
802032996177119962291258650
9022861121199222452577290956
10025401245221424952864323262
11027941370243527443150355568
12030481494265729943436387975
13033021619287832433723420281
14035561743309934934009452587
15038101868332137424295484893
160406419923542399245825171100
170431821173763424148685495106
18045722241398544915154581811 2
19048262366420647405441614111 8
200508024914428499057276464125
210533426154649523960136788131
220558827404870548963007111137
230584228645092573865867434143
240609629895313598868737757149
250635031135535623771598080156
260660432385756648774458404162
270685833625977673677328727168
280711234876199698680189050174
290736636116420723583049373181
300762037366641748585919696187
H (mm)W (mm)
Min distance
(with max zoom)
Average
Max distance
(with min zoom)
12 Positioning your projector
Offset
(mm)
For example, if you are using a 120-inch screen, the recommended projection distance in the "Average"
column is 3436 mm.
If your measured projection distance is 3700 mm, the closest match in the "Average" column is 3723
mm. Looking across this row shows that a 130'' (about 3.3 m) screen is required.
To optimize your projection quality, we suggest to do the projection within non-gray area.
All measurements are approximate and may vary from the actual sizes.
BenQ recommends that if you intend to permanently install the projector, you should physically test the projection
size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this
projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your
installation location.
Mounting the projector
If you intend to mount your projector, we strongly recommend that you use a proper fitting BenQ
projector mounting kit and that you ensure it is securely and safely installed.
If you use a non-BenQ brand projector mounting kit, there is a safety risk that the projector may fall
down due to an improper attachment through the use of the wrong gauge or length screws.
Before mounting the projector
• Purchase a BenQ projector mounting kit from the place you purchased your BenQ projector.
• BenQ recommends that you also purchase a separate Kensington lock compatible security cable and
attach it securely to both the Kensington lock slot on the projector and the base of the mounting
bracket. This will perform the secondary role of restraining the projector should its attachment to the
mounting bracket become loose.
• Ask your dealer to install the projector for you. Installing the projector on your own may cause it to
fall and result in injury.
• Take necessary procedures to prevent the projector from falling off such as during an earthquake.
• The warranty doesn’t cover any product damage caused by mounting the projector with a non-BenQ
brand projector mounting kit.
• Consider the surrounding temperature where the projector is ceiling/wall mounted. If a heater is used,
the temperature around the ceiling may be higher than expected.
• Read the user manual for the mounting kit about the range of torque. Tightening with torque
exceeding the recommended range may cause damage to the projector and subsequently falling off.
• Make sure the power outlet is at an accessible height so that you can easily shut down the projector.
13 Positioning your projector
Ceiling/Wall mount installation diagram
Ceiling/Wall mount screw: M4
(Max L = 25 mm; Min L = 20 mm)
Unit: mm
113.5460
40.27
65.89
Adjusting the projected image
Adjusting the projection angle
If the projector is not placed on a flat surface or the screen
and the projector are not perpendicular to each other, the
projected image becomes trapezoidal. You can adjust the
adjuster feet to fine-tune the horizontal angle.
To retract the feet, screw the adjuster feet in a reverse
direction.
Do not look into the lens while the lamp is on. The strong light from the lamp may cause damage to your eyes.
65.89
Auto-adjusting the image
In some cases, you may need to optimize the picture quality. To do this, press AUTO. Within 3
seconds, the built-in Intelligent Auto Adjustment function will re-adjust the values of Frequency and
Clock to provide the best picture quality.
The current source information will be displayed in the corner of the screen for 3 seconds.
This function is only available when PC signal (analog RGB) is selected.
14 Positioning your projector
Fine-tuning the image size and clarity
Press.
Press .
Adjust the projected image to the size that you
need using the zoom ring.
Sharpen the image by rotating the focus ring.
Correcting keystone
Keystoning refers to the situation where the projected image becomes a trapezoid due to angled
projection.
To correct this, you will need to manually correct it following these steps.
1. Do one of the following steps to display the keystone
correction page.
• Press / on the projector.
• Press on the remote control.
2. After the Keystone correction page displays. Press to correct keystoning at the top of the
image. Press to correct keystoning at the bottom of the image.
15 Positioning your projector
Connection
1
1
2
3
4
5
5
6
7
Notebook or
desktop computer
Monitor
A/V device
Speakers
Smart device
VGA cable
VGA to DVI-A cable
Component Video to VGA
(D-Sub) adapter cable
HDMI cable
Audio cable
HDMI wireless dongle
USB cable (A to Micro B
type) connect to the power
port of HDMI wireless
dongle.
1
23456
7
When connecting a signal source to the projector, be sure to:
1. Turn all equipment off before making any connections.
2. Use the correct signal cables for each source.
3. Ensure the cables are firmly inserted.
• In the connections above, some cables may not be included with the projector (see Shipping contents on page 7).
• The connection illustrations are for reference only. The rear connecting jacks available on the projector vary with
• Many notebooks do not turn on their external video ports when connected to a projector. Usually a key combo
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
They are commercially available from electronics stores.
each projector model.
like FN + function key with a monitor symbol turns the external display on/off. Press FN and the labeled
function key simultaneously. Refer to your notebook's documentation to find your notebook's key
combination.
selected, check that the video source device is turned on and operating correctly. Also check that the signal
cables have been connected correctly.
16 Connection
You need only connect the projector to a video source device using just one of the connecting methods,
however each provides a different level of video quality.
Te r m i n a lPicture quality
HDMI
Component Video (through RGB
input)
Best
Better
Connecting audio
The projector has built-in mono speaker(s) which are designed to provide basic audio functionality
accompanying data presentations for business purposes only. They are not designed for, nor intended
for stereo audio reproduction use as might be expected in home theater or home cinema applications.
Any stereo audio input (if provided), is mixed into a common mono audio output through the projector
speaker(s).
The built-in speaker(s) will be muted when the AUDIO OUT jack is connected.
• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected.
• If the selected video image is not displayed after the projector is turned on and the correct video source has been
selected, check that the video source device is turned on and operating correctly. Also check that the signal
cables have been connected correctly.
Connecting smart devices
The projector can project the content directly from a smart device by using a wireless dongle.
HDMI wireless dongle (e.g. BenQ QCast Mirror)
Connect the dongle to HDMI and USB TYPE-A ports on the projector and switch the input signal to
HDMI 1 or HDMI 2.
17 Connection
Operation
Starting up the projector
1. Plug the power cord. Turn on the power outlet switch
(where fitted). The power indicator on the projector
lights orange after power has been applied.
2. Press on the projector or on the remote
control to start the projector. The power indicator
flashes green and stays green when the projector is on.
The start up procedure takes about 30 seconds. In the
later stage of start up, a startup logo is projected.
(If necessary) Rotate the focus ring to adjust the image
clearness.
3. If this is the first time you turn on the projector, the setup wizard appears to guide you through
setting up the projector. If you have already done this, skip this step and move on to step 5.
• Use the arrow keys (///) on the projector or remote control to move through the menu items.
• Use OK to confirm the selected menu item.
The Setup Wizard screenshots below are for reference only and may differ from the actual design.
Step 1:
Specify Projector Position.
For more information about projector
position, see Choosing a location.
Step 2:
Specify OSD Language.
Step 3:
Specify AutoVe r ti c a l Ke y st o n e.
For more information about vertical
keystone, see Correcting keystone.
18 Operation
Step 4:
Specify Auto Source.
Select On if you want the projector to
always search for available signals
automatically when the projector is turned
on.
Step 5:
Specify Menu Type.
For more information about menu types,
see Using the menus.
Now you’ve completed the initial setup.
4. If you are prompted for a password, press the arrow keys to enter a 6-digit password. See Utilizing
the password function on page 21.
5. Switch all of the connected equipment on.
6. The projector will search for input signals. The current input signal being scanned appears. If the
projector does not detect a valid signal, the message “No Signal” will continue displaying until an
input signal is found.
You can also press SOURCE to select your desired input signal. See Switching input signal on page
23.
• Please use the original accessories (e.g. power cord) to avoid possible dangers such as electric shock and fire.
• If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before
energizing the lamp.
• The Setup Wizard screenshots are for reference only and may differ from the actual design.
• If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message
“Out of Range”displayed on the background screen. Please change to an input signal which is compatible
with the projector's resolution or set the input signal to a lower setting. See Timing chart on page 50.
• If no signal is detected for 3 minutes, the projector automatically enters saving mode.
• If “Reset All Settings” is selected, setup wizard will appear after reboot, and Auto Source will be reset to default
value.
19 Operation
Using the menus
Picture Mode
Bright
Sound Mode
Standard
Volume
10
Mute
Off
3D Mode
3D Off
3D Sync Invert
Press OK
Settings
Press OK
Fast Mode
Off
Wall Color
Off
Auto Source
On
Reset Light Timer
Projector Position
Front
Menu Type
Basic
Reset All Settings
Test Pattern
Off
HDMI Range
Auto
Information
Picture Mode
User Mode Managemen t
Brightness
Contrast
Tint
Sharpness
Picture
7
PC
Vivid TV
Exit
Current input source
Main menu icon
Main menu name
Submenu
Press BACK to go back to
the previous window or to
exit.
Status
50
50
50
50
Color
Advanced...
Reset Current Picture Mode
Selection bar
The projector is equipped with 2 types of On-Screen Display (OSD) menus for making various
adjustments and settings.
• Basic OSD menu: provides primary menu functions. (See Basic menu on page 29)
• Advanced OSD menu: provides full menu functions. (See Advanced menu on page 31)
To access the OSD menu, press MENU on the projector or remote control.
• Use the arrow keys ( / // ) on the projector or remote control to move through the menu items.
• Use OK on the projector or remote control to confirm the selected menu item.
The first time you use the projector (after finishing the initial setup), Basic OSD menu displays.
The OSD screenshots below are for reference only, and may differ from the actual design.
Below is the overview of the Basic OSD menu.
• Input signal connected• No input signal connected
If you intend to switch from the Basic OSD menu to the Advanced OSD menu, follow the
instructions below:
1. Go to Basic Menu - Settings > Menu Type and press OK.
2. Press / to select Advanced and press OK. Your projector will switch to Advanced OSD
menu.
Below is the overview of the Advanced OSD menu.
20 Operation
Likewise, when you wish to switch from the Advanced OSD menu to the Basic OSD menu, follow
Input New Password
Return
Password Error
Please try again.
Password Error
Please try again.
the instructions below:
1. Go to Advanced Menu - System Setup : Basic > Menu Settings and press OK.
2. Highlight Menu Type and press / to select Basic. Your projector will switch to the Basic
OSD menu.
Securing the projector
Using a security cable lock
The projector has to be installed in a safe place to prevent theft. Otherwise, purchase a lock, such as
the Kensington lock, to secure the projector. You can locate a Kensington lock slot on the rear side of
the projector. See item 18 on page 8.
A Kensington security cable lock is usually a combination of key(s) and the lock. Refer to the lock’s
documentation for finding out how to use it.
Utilizing the password function
Setting a password
1. Go to Advanced Menu - System Setup : Advanced > Password. Press OK. The Password
page appears.
2. Highlight Change Password and press OK.
3. The four arrow keys ( , , , ) respectively represent
4 digits (1, 2, 3, 4). According to the password you desire
to set, press the arrow keys to enter six digits for the
password.
4. Confirm the new password by re-entering the new
password.
Once the password is set, the OSD menu returns to the
Password page.
5. To activate the Power On Lock function, press / to
highlight Power On Lock and press / to select On. Input the password again.
• The digits being input will display as asterisks on-screen. Make a note of your selected password and keep it in a
safe place in advance or right after the password is entered so that it is available to you should you ever
forget it.
• Once a password has been set and the power on lock is activated, the projector cannot be used unless the
correct password is entered every time the projector is started.
If you forget the password
If you enter the wrong password, the password error message will appear, and the Input Current Password message follows. If you absolutely do not remember the password, you can use the
password recall procedure. See Entering the password recall procedure on page 22.
• Under the Advanced OSD menu• Under the Basic OSD menu
21 Operation
If you enter an incorrect password 5 times in succession, the projector will automatically shut down in a
Please write down the reca ll code,
and contact BenQ
Customer Center.
Recall code:
XXX XXX XXX XXX
Recall Password
Exit
Recall Password
XXX XXX XXX XXX
Please write down the recall code, and contact
BenQ Customer Center.
Recall code:
short time.
Entering the password recall procedure
1. Press and hold AUTO for 3 seconds. The projector will display a coded number on the screen.
• Under the Advanced OSD menu• Under the Basic OSD menu
2. Write down the number and turn off your projector.
3. Seek help from the local BenQ service center to decode the number. You may be required to
provide proof of purchase documentation to verify that you are an authorized user of the
projector.
Changing the password
1. Go to Advanced Menu - System Setup : Advanced > Password. Press OK. The Password
page appears.
2. Highlight Change Password and press OK. The message “Input Current Password” appears.
3. Enter the old password.
• If the password is correct, another message “Input New Password” appears.
• If the password is incorrect, the password error message will appear, and the message “Input Current Password” appears for your retry. You can press BACK to cancel the change or try
another password.
4. Enter a new password.
5. Confirm the new password by re-entering the new password.
Disabling the password function
To disable password protection, go to Advanced Menu - System Setup : Advanced > Password > Power On Lock and press / to select Off. The message “Input Current Password” appears.
Enter the current password.
• If the password is correct, the OSD menu returns to the Security Settings page. You will not
have to enter the password next time turning on the projector.
• If the password is incorrect, the password error message will appear, and the message “Input Current Password” appears for your retry. You can press BACK to cancel the change or try
another password.
22 Operation
Though the password function is disabled, you need to keep the old password in hand should you ever need to
re-activate the password function by entering the old password.
Switching input signal
HDMI 1
HDMI 2
PC
Source
The projector can be connected to multiple devices at the same time.
However, it can only display one full screen at a time. When starting up,
the projector automatically searches for the available signals.
Be sure the Advanced Menu - System Setup : Basic > Auto Source
menu is On if you want the projector to automatically search for the
signals.
To select the source:
1. Press SOURCE. A source selection bar appears.
2. Press / until your desired signal is selected and press OK.
Once detected, the selected source information will appear at the corner of the screen for seconds.
If there is multiple equipment connected to the projector, repeat steps 1-2 to search for another
signal.
• The brightness level of the projected image will change accordingly when you switch between different input
signals.
• For best display picture results, you should select and use an input signal which outputs at the projector’s native
resolution. Any other resolutions will be scaled by the projector depending upon the “aspect ratio” setting,
which may cause some image distortion or loss of picture clarity. See Aspect Ratio on page 36.
Shutting down the projector
1. Press on the projector or on the remote control
and a confirmation message will appear prompting you. If
you don't respond in a few seconds, the message will
disappear.
2. Press or a second time. The power indicator
flashes orange, the projection lamp shuts down, and the
fans will continue to run for approximately 90 seconds to
cool down the projector.
3. Once the cooling process finishes, the power indicator
becomes a steady orange and fans stop. Disconnect the
power cord from the power outlet.
• To protect the lamp, the projector will not respond to any commands during the cooling process.
• To shorten the cooling time, you can also activate the Quick cooling function. See Quick Cooling on page 38.
• Avoid turning on the projector immediately after turning it off as excessive heat may shorten lamp life.
• Lamp life results will vary depending on environmental conditions and usage.
Direct power off
The AC power cord can be pulled out right after the projector is turned off. To protect the lamp, wait
about 10 minutes before re-starting the projector. If you attempt to re-start the projector, the fans may
run for a few minutes to cool down. In such cases, press or again to start the projector after
the fans stop and the power indicator turns orange.
23 Operation
Menu operation
Please note that the on-screen display (OSD) menus vary according to the signal type selected and the
projector model you are using.
The menu items are available when the projector detects at least one valid signal. If there is no
equipment connected to the projector or no signal detected, limited menu items are accessible.
Menu System
Basic Menu
Sub-menuOptions
Picture Mode
Sound ModeStandard/Cinema/Music/Game/Sport/User
Volume0~10~20
MuteOn/Off
Fast ModeOn/Off
3D Mode
3D Sync Invert
Settings
Bright/Living Room/Cinema/Sports/Game/
User 1/User 2/(3D)/HDR10/HLG
Power On Lock On/Off
Key LockOn/Off
LED IndicatorOn/Off
Reset All SettingsReset/Cancel
27 Menu operation
Main menuSub-menuOptions
Source
Picture Mode
Resolution
Color System
INFORMATION
Light Usage Time
3D Format
Firmware Version
Service Code
28 Menu operation
Basic menu
Picture Mode
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable
for environments where extra-high brightness is required, such as using the
projector in well lit rooms.
• Living Room: Being slightly brighter than Cinema mode, it is suitable for
playing movies in rooms where there is a small amount of ambient light, eg. your
living room.
• Cinema: With well-balanced color saturation and contrast with a low brightness
level, this is most suitable for enjoying movies in a totally dark environment (as
you would find in a commercial cinema).
• Sports: This mode is best for watching sporting events in rooms where is a small
amount of ambient light, et. your living room.
• Game: This mode is best for playing video games in rooms where there is a small
amount of ambient light, eg. your living room.
• User 1/User 2: Recalls the settings customized based on the current available
picture modes. See User Mode Management on page 32.
• HDR10/HLG: Delivers High Dynamic Range effects with higher contrasts of
brightness and colors. This mode is only available when DISPLAY > HDR is set
at Auto, and HDR content is detected.
Sound Mode function utilizes MaxxAudio sound enhancement technology, which
incorporates Waves’s algorithms to deliver great effects of the bass and treble and
provide you with immersive cinematic audio experience. The following preset
Sound Mode
sound modes are provided: Standard, Cinema, Music, Game, Sport, and User.
If the Mute function is activated, adjusting Sound Mode will turn off the Mute function.
VolumeAdjusts the sound level.
MuteTemporarily turns off the sound.
Minimizing the response time (one frame) between the source input and the image
output, this mode will enhance the controlling experience.
When using Fast Mode:
Fast Mode
• In order to have minimized response time, Keystone, Overscan, and Digital Lens Shift
should be set at 0.
• Recommend timings are 1080P 60Hz/1080P 120Hz. See Timing chart on page 50 for
details.
29 Menu operation
3D Mode
This projector supports playing three-dimensional (3D) content transferred
through your 3D-compatible video devices and contents, such as PlayStation
consoles (with 3D game discs), 3D Blu-ray players (with 3D Blu-ray discs), 3D TV
(with 3D channel), and so on. After you have connected the 3D video devices to
the projector, wear the BenQ 3D glasses and make sure the power is on to view
3D contents.
When watching 3D contents,
• the image may seem misplaced, however, this is not a product malfunction.
• take appropriate breaks when watching 3D content.
• stop watching 3D content if you feel fatigue or discomfort.
• keep a distance from the screen of about three times the effective height of the screen when
watching 3D content.
• children and people with a history of oversensitivity to light, heart problems, or have any
other existing medical condition should be refrained from watching 3D content.
The default setting is Auto and the projector automatically chooses an
appropriate 3D format when detecting 3D contents. If the projector cannot
recognize the 3D format, manually choose a 3D mode according to your
preference.
When this function is enabled:
3D Sync Invert
Settings
• The brightness level of the projected image decreases.
• The Picture Mode cannot be adjusted.
• The Ver t ic a l Keyst o ne can only be adjusted within limited degrees.
The function is accessible through the remote control.
When your 3D image is distorted, enable this function to switch between the
image for the left eye and the right eye for comfortable 3D viewing experience.
The function is accessible through the remote control.
Press OK to enter its submenu.
PressBACKto save your changes and exit.
See below for more details.
30 Menu operation
Advanced menu
Picture
0
The projector is preset with several predefined picture modes so that you can
choose one to suit your operating environment and input signal picture type.
• Bright: Maximizes the brightness of the projected image. This mode is suitable
for environments where extra-high brightness is required, such as using the
projector in well lit rooms.
• Living Room: Being slightly brighter than Cinema mode, it is suitable for playing
movies in rooms where there is a small amount of ambient light, eg. your living
room.
• Cinema: With well-balanced color saturation and contrast with a low brightness
level, this is most suitable for enjoying movies in a totally dark environment (as you
Picture Mode
would find in a commercial cinema).
• Sports: This mode is best for watching sporting events in rooms where is a small
amount of ambient light, et. your living room.
• Game: This mode is best for playing video games in rooms where there is a small
amount of ambient light, eg. your living room.
• User 1/User 2: Recalls the settings customized based on the current available
picture modes. See User Mode Management on page 32.
• 3D: Is appropriate for playing 3D images and 3D video clips.
• HDR10/HLG: Delivers High Dynamic Range effects with higher contrasts of
brightness and colors. This mode is only available when DISPLAY > HDR is set
at Auto, and HDR content is detected.
31 Menu operation
There are 2 user-definable modes if the current available picture modes are not
suitable for your need. You can use one of the picture modes (except the User 1/User 2) as a starting point and customize the settings.
1. Go to Picture > Picture Mode.
2. Press / to select User 1 or User 2.
3. Press to highlight User Mode Management and press OK.
4. Highlight Load Settings From and press OK.
5. Press to select a picture mode that is close to your need.
6. When done, press OK and BACK to return to the Picture menu.
User Mode
Management
Brightness
Contrast
Color
7. Press to select other submenus you want to make changes and use / to
adjust the values. The adjustments define the selected user mode.
• Rename User Mode
Select to rename the customized picture modes (User 1 or User 2).
1. Go to the Picture > Picture Mode menu, select User 1 or User 2.
2. Press to select User Mode Management.
3. On the User Mode Management window, select Rename User Mode and
press OK.
4. On the Rename User Mode window, use /// to select desired
characters for the selected mode.
5. When done, press OK and BACK to exit.
The higher the value, the brighter the image. Adjust this control so the black areas
of the image appear just as black and that detail in the dark areas is visible.
The higher the value, the greater the contrast. Use this to set the peak white level
after you have previously adjusted the Brightness setting to suit your selected input
and viewing environment.
Lower setting produces less saturated colors. If the setting is too high, colors on
the image will be overpowering, which makes the image unrealistic.
Tint
The higher the value, the more greenish the picture becomes. The lower the value,
the more reddish the picture becomes.
SharpnessThe higher the value, the sharper the picture becomes.
32 Menu operation
Gamma Selection
High Brightness
Low Contrast
Low Brightness
High Contrast
1.6
1.8 2.0 2.1 2.2 2.3 2.4 2.6 2.8 BenQ
Gamma refers to the relationship between input source and picture brightness.
• 1.6/1.8/2.0/2.1: Select these values according to your preference.
• 2.2/2.3: Increases the average brightness of the picture. Best for a lit environment, meeting
room or family room.
• 2.4: Best for viewing movies in a dark environment.
• 2.6/2.8/BenQ: Best for viewing movies which are mostly composed of dark scenes.
Advanced
HDR Brightness
The projector can automatically adjust the brightness levels of your image according
to the input source. You can also manually select a brightness level to display better
picture quality. When the value is higher, the image becomes brighter; when the
value is lower, the image becomes darker.
Color Temperature
There are several preset color temperature settings available. The available settings
may vary according to the signal type selected.
• Lamp Native: With the lamp’s original color temperature and higher brightness. This setting
is suitable for environments where high brightness is required, such as projecting pictures in
well lit rooms.
• Warm: Makes images appear reddish white.
• Normal: Maintains normal colorings for white.
• Cool: Makes images appear bluish white.
33 Menu operation
Advanced
RED
BLUE
GREEN
Yellow
Cyan
Magenta
Color Management
This function provides six sets (RGBCMY) of colors to be adjusted. When you
select each color, you can independently adjust its range and saturation according
to your preference.
• Primary Color: Selects a color from among R (Red), G (Green), B (Blue), C (Cyan), M
(Magenta), or Y (Yellow).
• Hue: Increase in the range will include colors consisted of
more proportions of its two adjacent colors. Please refer
to the illustration for how the colors relate to each other.
For example, if you select Red and set its range at 0, only
pure red in the projected picture will be selected.
Increasing its range will include red close to yellow and red
close to magenta.
• Saturation: Adjusts the values to your preference. Every
adjustment made will reflect to the image immediately. For
example, if you select Red and set its value at 0, only the
saturation of pure red will be affected.
Saturation is the amount of that color in a video picture. Lower settings produce less saturated
colors; a setting of “0” removes that color from the image entirely. If the saturation is too high, that
color will be overpowering and unrealistic.
• Gain: Adjusts the values to your preference. The contrast level of the primary color you
select will be affected. Every adjustment made will reflect to the image immediately.
Noise Reduction
Reduces electrical image noise caused by different media players. The higher the
value, the less the noise.
Brilliant Color
This function utilizes a new color-processing algorithm and system level
enhancements to enable higher brightness while providing truer, more vibrant
colors in picture. It enables a greater than 50% brightness increase in mid-tone
images, which are common in video and natural scenes, so the projector
reproduces images in realistic and true colors.
Fast Mode
Minimizing the response time (one frame) between the source input and the image
output, this mode will enhance the controlling experience.
When using Fast Mode:
• In order to have minimized response time, Keystone, Overscan, and Digital Lens Shift
should be set at 0.
• Recommend timings are 1080P 60Hz/1080P 120Hz. See Timing chart on page 50 for details.
34 Menu operation
LumiExpert
• LumiExpert: When this function is enabled, the projector actively detects the
ambient light conditions and automatically adjusts balanced visual brightness to
create an optimum viewing experience.
This function is not available when the Picture Mode is Bright or 3D.
• LumiExpert Level: Adjusts the gamma offset.
• Manual Calibration: According to the ambient brightness, you can do the
calibration manually.
• Manual Calibration Status: Shows the status of manual calibration.
• Calibrate: Enact this item to start the calibration process.
• Reset Manual Calibration: Resets the gamma offset to factory preset
values.
Light Mode
Select the Light Mode. The options are Normal, Economic, SmartEco, and
LampSave.
Reset Current
Picture Mode
Returns all of the adjustments you’ve made for the Picture menu to the factory
preset values.
Sound
Sound Mode function utilizes MaxxAudio sound enhancement technology, which
incorporates Waves’s algorithms to deliver great effects of the bass and treble and
Sound Mode
MuteTemporarily turns off the sound.
VolumeAdjusts the sound level.
Power On/Off
Ring Tone
Reset Audio
Settings
provide you with immersive cinematic audio experience. The following preset
sound modes are provided: Standard, Cinema, Music, Game, Sport, and User.
If the Mute function is activated, adjusting Sound Mode will turn off the Mute function.
Sets the ring tone for the projector On or Off.
All of the adjustments you’ve done under the SOUND menu return to the factory
preset values.
35 Menu operation
Display
15:9 picture
4:3 picture
16:9 picture
16:10 picture
Aspect Ratio
Wall Color
There are several options to set the image's aspect ratio depending on your input
signal source.
• Auto: Scales an image proportionally to fit the
projector's native resolution in its horizontal or
vertical width.
• 4:3: Scales the picture so that it is displayed in the
center of the screen with a 4:3 aspect ratio.
• 16:9: Scales an image so that it is displayed in the
center of the screen with a 16:9 aspect ratio.
• 16:10: Scales an image so that it is displayed in the
center of the screen with a 16:10 aspect ratio.
Corrects the projected picture’s color when the projection surface such as a
painted wall which may not be white, the Wall Color feature can help correct the
projected picture’s colors to prevent possible color difference between the source
and projected pictures. There are several precalibrated colors to choose from:
Light Yellow, Pink, Light Green, and Blue.
Image
Position
Overscan
Adjustment
PC &
Component
YPbPr Tuning
Displays the Image Position window. You may use the directional arrow keys on
the projector or remote control to adjust the position of the projected picture.
The values shown on the lower position of the window change with every key press you made.
This function is only available when the PC signal is selected.
Conceals the poor picture quality in the four edges.
The greater the value, the more portion of the picture is concealed while the
screen remains filled and geometrically accurate. Setting 0 means the picture is
100% displayed.
• Phase: Adjusts the clock phase to reduce image
distortion. This function is only available when a PC
signal (analog RGB) or YPbPr signal is selected.
• H. Size: Adjusts the horizontal width of the image.
This function is only available when a PC signal (analog RGB) is selected.
• Auto: Adjusts the phase and frequency automatically.
36 Menu operation
3D
HDR
This projector features a 3D function which enables you to enjoy the 3D movies,
videos, and sporting events in a more realistic way by presenting the depth of the
images. You need to wear a pair of 3D glasses to view the 3D images.
• 3D Mode: The default setting is Off. If you want the projector to automatically
choose an appropriate 3D format when detecting 3D contents, select Auto. If the
projector cannot recognize the 3D format, press / to choose a 3D mode from
among Top Bottom, Frame Sequential, Frame Packing and Side by Side.
When 3D function is activated:
• The brightness level of the projected image will decrease.
• The following settings cannot be adjusted: Picture Mode, Reference Mode.
• The Keystone can only be adjusted within limited degrees.
• 3D Sync Invert: When you discover the inversion of the image depth, enable
this function to correct the problem.
The projector supports HDR imaging sources. It can automatically detect the
dynamic range of the source, and optimize settings to reproduce contents under
wide range of light conditions.
Digital Lens
Use / to vertically shift the projected image.
Shift
System Setup : Basic
LanguageSets the language for the On-Screen Display (OSD) menus.
Background
Color
Splash ScreenAllows you to select which logo screen will be displayed during projector start-up.
Projector
Position
Auto Off
Direct Power OnAllows the projector to turn on automatically once the power is fed through the
Menu Settings
Sets the background color for the projector.
See Choosing a location on page 11.
Allows the projector to turn off automatically if no input signal is detected after a
set period of time to prevent unnecessary waste of lamp life.
power cord.
• Menu Type: Switches to the Basic OSD menu.
• Menu Position: Sets the OSD menu position.
• Menu Display Time: Sets the length of time the OSD will remain active after
your last key press.
• Blank Reminder Message: Sets whether the reminder message is displayed by
the projector while the image is hidden.
Renames the current input source to your desired name.
Source
Rename
On the Source Rename window, use /// to set the desired characters for
the connected source item.
When done, press OK to save the changes.
Auto Source Allows the projector to automatically search for a signal.
37 Menu operation
System Setup : Advanced
Light Settings
HDMI
Settings
Baud Rate
Test Pattern
• Reset Light Timer: See Resetting the light timer on page 45.
• Light Usage Time: Displays the number of hours the light has been used.
• HDMI Range
Sets the HDMI Range to Auto, Full, or Limited.
• HDMI EDID
Switch HDMI EDID between HDMI 1.4 or HDMI 2.0 in order to solve compatibility
issue with uncertain old players.
• Enhanced: Enhanced mode can switch to HDMI 2.0 EDID.
• Standard: Standard mode can switch to HDMI 1.4 EDID.
Selects a baud rate that is identical with your computer’s so that you can connect
the projector using a suitable RS-232 cable and update or download the projector’s
firmware. This function is intended for qualified service personnel.
Adjusts the image size and focus and check that the
projected image is free from distortion.
Quick Cooling
High Altitude
Mode
Select On enables the function and projector cooling time will be shortened from a
normal 90-second duration to approximately 15 seconds.
We recommend you use the High Altitude Mode when your environment is
between 1500 m –3000 m above sea level, and ambient temperature is between
0°C–30°C.
Operation under "High Altitude Mode" may cause a higher decibel operating
noise level because of increased fan speed necessary to improve overall system
cooling and performance.
If you use this projector under other extreme conditions excluding the above, it
may display auto shut-down symptoms, which is designed to protect your projector
from over-heating. In cases like this, you should switch to High Altitude mode to
solve these symptoms. However, this is not to state that this projector can operate
under any and all harsh or extreme conditions.
Do not use the High Altitude Mode if your altitude is between 0 m and 1500 m and ambient
temperature is between 0°C and 35°C. The projector will be over cooled, if you turn the mode on
under such a condition.
For security purposes and to prevent unauthorized use, you may set up password
security for the projector. See Utilizing the password function for details.
• Change Password
Password
You will be asked to enter the current password before changing to a new one.
• Power On Lock
Limits use of the projector to only those who know the correct password.
38 Menu operation
With the control keys on the projector locked, you can prevent your projector
settings from being changed accidentally (by children, for example).
Key Lock
LED Indicator
Reset All
Settings
Information
When you select On to enable this function, no control keys on the projector will
function, except POWER.
To unlock the keys, press and hold on the projector for 3 seconds.
When you select On, all LED indicators on the projector function normally. See
Indicators for more details.
When you select Off, the LED indicators are off after you turn on the projector and
the splash screen displays. However, if the projector is not working properly, the
LED indicators light or flash to remind you that a problem may occur. See also
Indicators for more details.
Returns all settings to the factory preset values.
The following settings will still remain: Picture, Keystone, Language, Projector Position, Menu Type, Password, Key Lock, Reset Light Timer, and High Altitude Mode.
• Source: Shows the current signal source.
• Picture Mode: Shows the selected mode in the Picture menu.
• Resolution: Displays the native resolution of the input source.
Information
• Color System: Shows input system format.
• Light Usage Time: Shows the number of hours the light has been used.
• 3D Format: Shows the current 3D mode.
• Firmware Version: Shows the firmware version of your projector.
• Service Code: Shows the service code of your projector.
39 Menu operation
Maintenance
Care of the projector
Cleaning the lens
Clean the lens whenever you notice dirt or dust on the surface. Please be sure to turn off the projector
and let it cool down completely before cleaning the lens.
• Use a canister of compressed air to remove dust.
• If there is dirt or smears, use lens-cleaning paper or moisten a soft cloth with lens cleaner and gently
wipe the lens surface.
• Never use any type of abrasive pad, alkaline/acid cleaner, scouring powder, or volatile solvent, such as
alcohol, benzene, thinner or insecticide. Using such materials or maintaining prolonged contact with
rubber or vinyl materials may result in damage to the projector surface and cabinet material.
Cleaning the projector case
Before you clean the case, turn the projector off using the proper shutdown procedure as described in
Shutting down the projector on page 23 and unplug the power cord.
• To remove dirt or dust, wipe the case with a soft, lint-free cloth.
• To remove stubborn dirt or stains, moisten a soft cloth with water and a neutral pH detergent. Then
wipe the case.
Never use wax, alcohol, benzene, thinner or other chemical detergents. These can damage the case.
Storing the projector
If you need to store the projector for an extended time, please follow the instructions below:
• Make sure the temperature and humidity of the storage area are within the recommended range for
the projector. Please refer toSpecifications on page 48 or consult your dealer about the range.
• Retract the adjuster feet.
• Remove the battery from the remote control.
• Pack the projector in its original packing or equivalent.
Transporting the projector
It is recommended that you ship the projector with its original packing or equivalent.
40 Maintenance
Lamp information
α
α
A'
X
----
χ×
A'
Y
----
y×
A'
Z
----
z×
A'
A
----
a×+++=
Getting to know the lamp hour
When the projector is in operation, the duration (in hours) of lamp usage is automatically calculated by
the built-in timer. The method of calculating the equivalent lamp hour is as follows:
1. Light Usage Time = (x+y+z+a) hours, if:
Time used in Normal mode = x hours
Time used in Economic mode = y hours
Time used in SmartEco mode = z hours
Time used in LampSave mode = a hours
2. Equivalent Lamp Hour = hours
, if
X= lamp life spec of Normal mode
Y= lamp life spec of Economic mode
Z= lamp life spec of SmartEco mode
A= lamp life spec of LampSave mode
A’ is the longest lamp life spec among X, Y, Z, A
When you calculate Equivalent Light Usage hour manually, it will probably have deviation from the value shown in
OSD menu since projector system calculates time used for each light mode in “Minutes” then rounds down to an
integer in hours shown in OSD.
For time used in each light mode shown in OSD menu:
• Time used is accumulated and rounded down to an integer in hours.
• When time used is less than 1 hour, it shows 0 hours.
To obtain the lamp hour information:
1. Go to Advanced Menu - System Setup : Advanced > Light Settings and press OK. The
Light Settings page appears.
2. Press to select Light Usage Time and press OK. The Light Usage Time information is
displayed.
You can also get the Light Usage Time information on the Information menu.
41 Maintenance
Extending lamp life
Order Replacement Lamp
Lamp>XXXX Hours
Order a new lamp at www.benq.com
OK
OK
Replace Lamp Soon
Lamp>XXXX Hours
Order a new lamp at www.benq.com
• Setting the Light Mode
Go to Advanced Menu - Picture > Advanced > Light Mode, press OK. The Light Mode page
appears.
Setting the projector in Economic, SmartEco or LampSave mode extends lamp life.
Light ModeDescription
NormalProvides full lamp brightness
EconomicLowers brightness to extend the lamp life and decreases the fan noise
SmartEco
LampSave
• Setting Auto Power Off
This function allows the projector to turn off automatically if no input signal is detected after a set
period of time to prevent unnecessary waste of lamp life.
To s e t Auto Power Off, go to Advanced Menu - System Setup : Basic > Auto Off and press
/.
Adjusts the lamp power automatically depending on the content brightness level while
optimizing display quality
Adjusts the lamp power automatically depending on the content brightness level while
offering a longer lamp life
Timing of replacing the lamp
When the LIGHT indicator lights up or a message appears suggesting it is time to replace the lamp,
please consult your dealer or go to http://www.BenQ.com before installing a new lamp. An old lamp
may cause a malfunction in the projector and in some instances the light may explode.
• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected
input signal contrast/brightness settings, and is directly proportional to projection distance.
• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is
normal and expected behavior.
• The LIGHT indicator light and TEMPerature warning light will light up if the lamp becomes too hot. Turn
the power off and let the projector cool for 45 minutes. If the Light or Temp indicator still lights up after
turning the power back on, please contact your dealer. See Indicators on page 46.
The following Lamp warning displays will remind you to change the lamp.
Install a new lamp for optimal performance. Press OK to
dismiss the message.
It is strongly recommended that you replace the lamp at this
age. The lamp is a consumable item. The lamp brightness
diminishes with use. This is normal lamp behavior. You can
replace the lamp whenever you notice that the brightness level
has significantly diminished.
Press
OK to dismiss the message.
42 Maintenance
The lamp MUST be replaced before the projector will operate
OK
Out of Lamp Usage Time
Replace lamp (Refer to user manual)
Then reset lamp timer
Order a new lamp at www.benq.com
OK
Replace Lamp Now
Lamp>XXXX Hours
Order a new lamp at www.benq.com
Lamp usage time exceeded
normally.
OK to dismiss the message.
Press
"XXXX" shown in the above messages are numbers that vary depending on different models.
Replacing the lamp (FOR SERVICE PERSONNEL ONLY)
• To reduce the risk of electrical shock, always turn the projector off and disconnect the power cord before
changing the lamp.
• To reduce the risk of severe burns, allow the projector to cool for at least 45 minutes before replacing the lamp.
• To reduce the risk of injuries to fingers and damage to internal components, use caution when removing lamp
glass that has shattered into sharp pieces.
• To reduce the risk of injuries to fingers and/or compromising image quality by touching the lens, do not touch the
empty lamp compartment when the lamp is removed.
• This lamp contains mercury. Consult your local hazardous waste regulations to dispose of this lamp in a proper
manner.
• To assure optimal performance from the projector, it is recommended that you purchase a qualified projector
lamp for lamp replacement.
• If lamp replacement is performed while the projector is suspended upside-down from the ceiling, make sure that
no one is underneath the lamp socket to avoid any possible injury or damage to the human eyes caused by
fractured lamp.
• Ensure good ventilation when handling broken lamps. We recommend that you use respirators, safety glasses,
goggles or face shield and wear protective clothing such as gloves.
1. Turn the power off and disconnect the projector from the power outlet. If the lamp is hot, avoid
burns by waiting for approximately 45 minutes until the lamp has cooled.
2. Loosen the screw(s) that secure the lamp cover on the
side of the projector until the lamp cover loosens.
3. Remove the lamp cover from the projector.
• Do not turn the power on with the lamp cover open.
• Do not insert your fingers between the lamp and the
projector. The sharp edges inside the projector may
cause injuries
43 Maintenance
4. Disconnect the lamp connector.
4
5
6
4
8
8
9
10
11
5. Loosen the screw(s) that secure the inner lamp.
6. Lift the handle so that it stands up.
7. Use the handle to slowly pull the lamp out of the
projector.
• Pulling it too quickly may cause the lamp to break and scatter
broken glass in the projector.
• Do not place the lamp in locations where water might splash
on it, children can reach it, or near flammable materials.
• Do not insert your hands into the projector after the lamp is
removed. The sharp edges inside the projector may
cause injuries. If you touch the optical components
inside, it could cause color unevenness and distortion
of the projected images.
8. As shown in the figure, insert the new lamp. Align the
lamp connector and 2 sharp points with the projector
and push the lamp a bit into the locked position.
9. Insert the lamp connector.
10. Tighten the screw(s) that secures the lamp.
11. Ensure the handle is fully laid flat and locked in place.
• Loose screw may cause a bad connection, which could
result in malfunction.
• Do not over tighten the screw.
12. Replace the lamp cover on the projector.
13. Tighten the screw that secures the lamp cover.
• Loose screw may cause a bad connection, which could
result in malfunction.
• Do not over tighten the screw.
14. Connect the power and restart the projector.
44 Maintenance
Resetting the light timer
15. After the startup logo, open the On-Screen Display (OSD) menu. Go to Light Settings Menu - System Setup : Advanced > Light Settings and press OK. The Light Settings page appears.
Highlight Reset Light Timer and press OK. A warning message is displayed asking if you want to
reset the lamp timer. Highlight Reset and press OK. The lamp time will be reset to “0”.
Do not reset if the lamp is not new or replaced as this could cause damage.
45 Maintenance
Indicators
Light
Status & Description
Power events
Stand-by mode
Powering up
Normal operation
Normal power-down cooling
Download
CW start fail
Light source life exhausted
Burn-In events
Burn-in ON
Burn-in OFF
Lamp events
: Off
Lamp error in normal operation
Lamp is not lit up
Thermal events
Fan 1 error (the actual fan speed is outside the desired speed)
Fan 2 error (the actual fan speed is outside the desired speed)
Fan 3 error (the actual fan speed is outside the desired speed)
Temperature 1 error (over limited temperature)
: Orange On: Green On: Red On
: Orange Flashing: Green Flashing: Red Flashing
46 Maintenance
Troubleshooting
The projector does not turn on.
CauseRemedy
There is no power from the power cord.
Attempting to turn the projector on again during
the cooling process.
No picture
CauseRemedy
Plug the power cord into the AC power jack on the
projector, and plug the power cord into the power outlet. If
the power outlet has a switch, make sure that it is switched
on.
Wait until the cooling down process has completed.
The video source is not turned on or connected
correctly.
The projector is not correctly connected to the
input signal device.
The input signal has not been correctly selected.Select the correct input signal with the SOURCE key.
The lens cover is still closed.Open the lens cover.
Blurred image
CauseRemedy
The projection lens is not correctly focused.Adjust the focus of the lens using the focus ring.
The projector and the screen are not aligned
properly.
The lens cover is still closed.Open the lens cover.
Remote control does not work.
CauseRemedy
The batteries are out of power.Replace both of the batteries with new ones.
There is an obstacle between the remote control
and the projector.
You are too far away from the projector.Stand within 8 meters (26 feet) of the projector.
Turn the video source on and check that the signal cable is
connected correctly.
Check the connection.
Adjust the projection angle and direction as well as the
height of the projector if necessary.
Remove the obstacle.
The password is incorrect.
CauseRemedy
You do not remember the password.See Entering the password recall procedure on page 22.
47 Troubleshooting
Specifications
Projector specifications
All specifications are subject to change without notice.
Optical
Resolution
1920 x 1080 FHD
Display system
1-CHIP DMD
Lens
F = 1.94 ~ 2.07, f = 11.9 ~ 15.5 mm
Lamp
245 W lamp
Electrical
Power supply
AC100–240V, 3.8 A, 50–60 Hz (Automatic)
Power consumption
340 W (Max); < 0.5 W (Standby)
Mechanical
Weight
2.79 Kg (6.1 lbs)
Output terminals
RGB output
D-Sub 15-pin (female) x 1
Speaker
5 watt x 1
Audio signal output
PC audio jack x 1
Control
USB
Type-A power supply 5V / 2.5 A x 1
RS-232 serial control
9 pin x 1
IR receiver x 2
Input terminals
Computer input
RGB input
D-Sub 15-pin (female) x 1
Video signal input
SD/HDTV signal input
Analog - Component
(through RGB input)
Digital - HDMI 2.0 x 2
Audio signal input
Audio in
PC audio jack x 1
Environmental Requirements
Operating temperature
0°C–40°C at sea level
Operating relative humidity
10%–90% (without condensation)
Operating altitude
0–1499 m at 0°C–35°C
1500–3000 m at 0°C–30°C (with
High Altitude Mode on)
Storage temperature
-20°C–60°C at sea level
Storage humidity
10%–90% RH (without condensation)
Storage altitude
30°C@ 0~12,200m above sea level
Transporting
Original packing or equivalent is recommended
Repairing
Please visit below website and choose your country to
find your service contact window.
http://www.benq.com/welcome
SXGA_8585.02491.146157.500
1280 x 960_6060.00060.000108.000VV
1280 x 960_8585.00285.938148.500
1920 x 1200_60
(Reduce Blanking)
119.85477.42583.000V
119.98997.551115.5V
60.035.82046.966
64.99541.46751.419
119.909101.563146.25V
59.9574.038154VV
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Sequential
Top
Bottom
Side-by-S
ide
The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible
that some timings cannot be chosen.
50 Specifications
Supported timing for HDMI (HDCP) input
• PC timings
Ver ti cal
ResolutionMode
Frequency
(Hz)
VGA_6059.940 31.469 25.175 VVV
640 x 480
720 x 400720 x 400_7070.08731.46928.3221
800 x 600
1024 x 768
1152 x 8641152 x 864_757567.5108
1024 x 576@60Hz
1024 x 600@65Hz
1280 x 7201280 x 720_606045.00074.250VVV
1280 x 7681280 x 768_6059.87047.77679.5VVV
1280 x 800
1280 x 1024
1280 x 960
1360 x 7681360 x 768_6060.01547.71285.500VV
1440 x 900WXGA+_6059.88755.935106.500VV
1400 x 1050SXGA+_6059.97865.317121.750VV
1600 x 1200UXGA60.00075.000 162.000V
1680 x 10501680 x 1050_6059.95465.290146.250VV
640 x 480@67HzMAC1366.66735.00030.240
832 x 624@75HzMAC1674.54649.72257.280
SXGA_7575.02579.976135.000
1280 x 960_6060.00060.000108VV
1280 x 960_8585.00285.938148.500
1920 x 1080_60
(For Auditorium
model)
1920 x 1080_60
(Only HDMI 2.0)
1920 x 1200_60
(Reduce Blanking)
3840 x 2160_30
(For 4K2K model)
3840 x 2160_60
(For 4K2K model)
(Only HDMI 2.0)
119.85477.42583.000V
119.98997.551115.5V
60.0035.82046.996
64.99541.46751.419
119.909101.563146.25V
59.96367.158173
120.000135.000297
59.9574.038154VV
3067.5297
60135594
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Supported 3D format
Frame
Sequential
Bottom
Top
Side-by-Si
de
The timings showing above may not be supported due to EDID file and VGA graphic card limitations. It is possible
that some timings cannot be chosen.
51 Specifications
Video timings
Ver ti cal
TimingResolution
Frequency
(Hz)
480i720(1440) x 48059.9415.7327V
480p720 x 48059.9431.4727V
576i720(1440) x 5765015.6327
576p720 x 5765031.2527
720/50p1280 x 7205037.574.25VVV
720/60p1280 x 7206045.0074.25VVVV
1080/50i1920 x 10805028.1374.25V
1080/60i1920 x 10806033.7574.25V
1080/24P1920 x 1080242774.25VVV
1080/25P1920 x 10802528.1374.25
1080/30P1920 x 10803033.7574.25
1080/50P1920 x 10805056.25148.5VV
1080/60P1920 x 1080 6067.5148.5VV
2160/24P
2160/25P
2160/30P
2160/50P
2160/60P
3840 x 2160
(Only HDMI 2.0)
3840 x 2160
(Only HDMI 2.0)
3840 x 2160
(Only HDMI 2.0)
3840 x 2160
(Only HDMI 2.0)
3840 x 2160
(Only HDMI 2.0)
5424297
56.2525297
67.530297
112.550594
13560594
Horizontal
Frequency
(kHz)
Pixel
Frequency
(MHz)
Frame
Sequential
Supported 3D format
Frame
Packing
Top
Bottom
Side-by-Side
Supported timing for Component-YPbPr input
TimingResolution
480i720 x 48059.9415.7313.5V
480p720 x 48059.9431.4727V
576i720 x 5765015.6313.5
576p720 x 5765031.2527
720/50p1280 x 7205037.574.25
720/60p1280 x 7206045.0074.25V
1080/50i1920 x 10805028.1374.25
1080/60i1920 x 10806033.7574.25
1080/24P1920 x 1080242774.25
1080/25P1920 x 10802528.1374.25
1080/30P1920 x 10803033.7574.25
1080/50P1920 x 10805056.25148.5
1080/60P1920 x 10806067.5148.5
Vertical Frequency
(Hz)
Displaying a 1080i(1125i)@60Hz or 1080i(1125i)@50Hz signal may result in slight image vibration.