Benq MS500P User Manual

MS500P Digital Projector User Manual

Welcome

Important safety

instructions .........................3

Introduction........................7

Projector features .................................. 7

Shipping contents.................................. 8

Projector exterior view.......................... 9

Controls and functions ....................... 10

Positioning your projector13

Choosing a location............................. 13

Obtaining a preferred projected image

size........................................................ 14

Connection .......................15

Connecting video source devices........ 16

Operation ..........................17

Starting up the projector..................... 17

Adjusting the projected image ............ 18

Using the menus.................................. 20

Securing the projector......................... 21

Switching input signal......................... 23

Magnifying and searching for details . 24

Selecting the aspect ratio..................... 24

Optimizing the image.......................... 27

Setting the presentation timer ............ 30

Remote paging operations .................. 31

Freezing the image............................... 31

Hiding the image ................................. 31

Locking control keys ........................... 31

Operating in a high altitude

environment ........................................ 32

Adjusting the sound ............................ 32

Shutting down the projector............... 33

Direct power off................................... 33

Menu operation ...................................34

Maintenance......................42

Care of the projector............................42

Lamp information................................43

Troubleshooting ...............49

Specifications ....................50

Projector specifications........................50

Dimensions...........................................51

Ceiling mount installation...................51

Timing chart.........................................52

Warranty and Copyright

information.......................54

Table of contents2

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in this manual and marked on the product.

Safety Instructions

1. Please read this manual before you operate your projector. Save it for future reference.

2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.

3. Refer servicing to qualified service personnel.

5. In some countries, the line voltage is

6. Do not block the projection lens with

NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).

any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the lamp, press BLANK on the projector or remote control.

4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector lamp is on.

Important safety instructions 3

Safety Instructions (Continued)

7. The lamp becomes extremely hot during operation. Allow the projector to cool for approximately 45 minutes prior to removing the lamp assembly for replacement.

10. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.

8. Do not operate lamps beyond the rated lamp life. Excessive operation of lamps beyond the rated life could cause them to break on rare occasions.

9. Never replace the lamp assembly or any electronic components unless the projector is unplugged.

11. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts. The only user serviceable part is the lamp which has its own removable cover.

Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.

12. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.

Important safety instructions4

3000 m

(10000 feet)

0 m

(0 feet)

Safety Instructions (Continued)

13. Do not place this projector in any of the following environments.

- Space that is poorly ventilated or

confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.

- Locations where temperatures may

become excessively high, such as the inside of a car with all windows rolled up.

- Locations where excessive humidity,

dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.

- Locations near fire alarms

- Locations with an ambient temperature

above 40°C / 104°F

- Locations where the altitudes are higher

than 3000 m (10000 feet).

14. Do not block the ventilation holes.

- Do not place this projector on a blanket, bedding or any other soft surface.

- Do not cover this projector with a cloth or any other item.

- Do not place inflammables near the projector.

If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.

15. Always place the projector on a level, horizontal surface during operation.

- Do not use if tilted at an angle of more

than 10 degrees left to right, nor at angle of more than 15 degrees front to back. Using the projector when it is not fully horizontal may cause a malfunction of, or damage to, the lamp.

16. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.

Important safety instructions 5

Safety Instructions (Continued)

17. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.

18. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.

19. This product is capable of displaying inverted images for ceiling mount installation.

Use only BenQ's Ceiling Mount Kit for mounting the projector and ensure it is securely installed.

Ceiling mounting the projector

We want you to have a pleasant experience using your BenQ projector, so we need to bring this safety matter to your attention to prevent possible damage to person and property.

If you intend to mount your projector on the ceiling, we strongly recommend that you use a proper fitting BenQ projector ceiling mount kit and that you ensure it is securely and safely installed.

If you use a non-BenQ brand projector ceiling mount kit, there is a safety risk that the projector may fall from the ceiling due to an improper attachment through the use of the wrong gauge or length screws.

You can purchase a BenQ projector ceiling mount kit from the place you purchased your BenQ projector. BenQ recommends that you also purchase a separate Kensington lock compatible security cable and attach it securely to both the Kensington lock slot on the projector and the base of the ceiling mount bracket. This will perform the secondary role of restraining the projector should its attachment to the mounting bracket become loose.

Hg - Lamp contains mercury. Manage in accordance with local disposal laws. See www.lamprecycle.org.

20. This apparatus must be earthed.

Important safety instructions6

Introduction

Projector features

The projector integrates high-performance optical engine projection and a user-friendly design to deliver high reliability and ease of use.

The projector offers the following features.

• 3D function to enjoy the 3D movies, videos, and sporting events in a more realistic way by presenting the depth of the images

• Filter free design to lower maintenance and operating costs

• Brilliant color / VIDI to provide truer, more vibrant colors in picture

• Wall color correction allowing projection on surfaces of several predefined colors

• Quick auto search speeding up the signal detecting process

• Selectable password protected function

• 3D color management allowing color adjustments to your liking

• Selectable quick cooling function making the projector cool in a shorter time

• Presentation timer for better control of time during presentations

• One-key auto-adjustment to display the best picture quality

• Digital keystone correction to correct distorted images

• Adjustable color balance control for data/video display

• Ability to display 16.7 million colors

• Multi-language On-Screen Display (OSD) menus

• Switchable normal and economic modes to reduce the power consumption

• Built-in speakers providing mixed mono audio when an audio input is connected

• Component HDTV compatibility (YP

• The apparent brightness of the projected image will vary depending on the ambient lighting conditions, selected input signal contrast/brightness settings, and is directly proportional to projection distance.

• The lamp brightness will decline over time and may vary within the lamp manufacturers specifications. This is normal and expected behavior.

bPr)

Introduction 7

Shipping contents

1. Spare lamp kit

2. Ceiling mount kit

3. RS232 cable

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.

Standard accessories

The supplied accessories will be suitable for your region, and may differ from those illustrated.

Projector Power cord VGA cable

Quick start guide User manual CD Remote control with

battery

Pull the tab before using the remote control.

Optional accessories

Introduction8

Projector exterior view

Front/upper side

Rear/lower side

111412

1. External control panel (See "Controls and functions" on page 10 for details.)

2. Lamp cover

3. Vent (heated air exhaust)

4. Quick-release button

5. Focus and Zoom ring

6. Vent (cool air intake)

7. Speaker grill

8. Front IR remote sensor

9. Projection lens

10. AC power jack

11. USB port

12. RGB signal output jack

13. RGB (PC)/Component Video (YPbPr/ YCbCr) sig nal i nput jack

14. RS232 control port

15. Audio input jack Audio output jack

16. Ceiling mount holes

17. Front adjuster foot

18. Rear adjuster foot

19. Kensington anti-theft lock slot

Introduction 9

Controls and functions

Projector

1. Focus ring

Adjusts the focus of the projected image.

2. Zoom ring

Adjusts the size of the image.

3. LAMP indicator light

Indicates the status of the lamp. Lights up or flashes when the lamp has developed a problem.

4. MENU/EXIT

Turns on the On-Screen Display (OSD) menu. Goes back to previous OSD menu, exits and saves menu settings.

5. Left/

Decreases the projector volume.

6. MODE/ENTER

Selects an available picture setup mode.

Activates the selected On-Screen Display (OSD) menu item.

7. BLANK

Used to hide the screen picture.

8. TEMPerature warning light

Lights up red if the projector's temperature becomes too high.

9. POWER indicator light

Lights up or flashes when the projector is under operation.

10. AUTO

Automatically determines the best picture timings for the displayed image.

11. Keystone/Arrow keys ( / Up, /

Down)

Manually corrects distorted images resulting from an angled projection.

12. POWER

Toggles the projector between standby mode and on.

13. Right/

Increases the projector volume.

When the On-Screen Display (OSD) menu is activated, the #5, #11, and #13 keys are used as directional arrows to select the desired menu items and to make adjustments.

14. SOURCE

Displays the source selection bar.

Introduction10

Remote control

1. POWER

Toggles the projector between standby mode and on.

2. Freeze

Freezes the projected image.

3. Left

4. BLANK

Used to hide the screen picture.

5. Digital Zoom (+, -)

Magnifies or reduces the projected picture size.

6. Volume +/-

Adjusts the sound level.

7. MENU/EXIT

Turns on the On-Screen Display (OSD) menu. Goes back to previous OSD menu, exits and saves menu settings.

8. Keystone/Arrow keys ( / Up, / Down)

Manually corrects distorted images resulting from an angled projection.

9. AUTO

Automatically determines the best picture timings for the displayed image.

10. Right

When the On-Screen Display (OSD) menu is activated, the #3, #8, and #10 keys are used as directional arrows to select the desired menu items and to make adjustments.

11. SOURCE

Displays the source selection bar.

12. MODE/ENTER

Selects an available picture setup mode.

Activates the selected On-Screen Display (OSD) menu item.

13. Timer On

Activates or displays an on-screen timer based on your own timer setting.

14. Timer Set up

Enters presentation timer setting directly.

15. PAGE UP/PAGE DOWN

Operate your display software program (on a connected PC) which responds to page up/down commands (like Microsoft PowerPoint) .

Introduction 11

Remote control effective range

• Operating the projector from the front

Infra-Red (IR) remote control sensor is located on the front of the projector. The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor to function correctly. The distance between the remote control and the sensor should not exceed 8 meters (~ 26 feet).

Make sure that there are no obstacles between the remote control and the IR sensor on the projector that might obstruct the infra-red beam.

Replacing the remote control battery

1. Pull out the battery holder.

Please follow the illustrated instructions. Push and hold the locking arm while pulling out the battery holder.

2. Insert the new battery in the holder. Note the positive polarity should face outward.

3. Push the holder into the remote control.

• Avoid excessive heat and humidity.

• There may be battery damage if the battery is

incorrectly replaced.

• Replace only with the same or equivalent type

recommended by the battery manufacturer.

• Dispose of the used battery according to the battery

manufacturer's instructions.

• Never throw a battery into a fire. There may be danger of an explosion.

• If the battery is dead or if you will not be using the remote control for a long time, remove

the battery to prevent damage to the remote control from possible battery leakage.

Introduction12

Positioning your projector

Choosing a location

Your projector is designed to be installed in one of four possible installation locations:

1. Front Table Select this location with the projector placed

on the table in front of the screen. This is the most common way to position the projector for quick setup and portability.

2. Front Ceiling Select this location with the projector

suspended upside-down from the ceiling in front of the screen.

Purchase the BenQ Projector Ceiling Mount Kit from your dealer to mount your projector on the ceiling.

Set Front Ceiling in the SYSTEM SETUP: Basic > Projector Position menu after you turn the projector on.

3. Rear Ceiling Select this location with the projector

suspended upside-down from the ceiling behind the screen.

Note that a special rear projection screen and the BenQ Projector Ceiling Mount Kit are required for this installation location.

Set Rear Ceiling in the SYSTEM SETUP: Basic > Projector Position menu after you turn the projector on.

4. Rear Table Select this location with the projector placed

on the table behind the screen.

Note that a special rear projection screen is required.

Set Rear Table in the SYSTEM SETUP: Basic > Projector Position menu after you turn the projector on.

Your room layout or personal preference will dictate which installation location you select. Take into consideration the size and position of your screen, the location of a suitable power outlet, as well as the location and distance between the projector and the rest of your equipment.

Positioning your projector 13

Obtaining a preferred projected image size

Maximum zoom Minimum zoom

Projection distance

Center of lens

Screen

Vertical offset

The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.

For example, if you are using an 120-inch screen, the recommended projection distance is 4755 mm and the vertical offset is 91 mm.

If your measured projection distance is 6.0 m (6000 mm), the closest match in the "Distance

from screen (mm)" column is 5943 mm. Looking across this row shows that a 150'' (about

3.8 m) screen is required.

Projection dimensions

Refer to "Dimensions" on page 51 for the center of lens dimensions of this projector before calculating the appropriate position.

Screen size Distance from screen (mm)

Diagonal

W (mm) H (mm)

Inch mm

30 762 610 457 1132 1189 1245 23

40 1016 813 610 1509 1585 1660 30

50 1270 1016 762 1887 1981 2075 38

60 1524 1219 914 2264 2377 2491 46

80 2032 1626 1219 3019 3170 3321 61

100 2540 2032 1524 3774 3962 4151 76

120 3048 2438 1829 4528 4755 4981 91

150 3810 3048 2286 5660 5943 6226 114

200 5080 4064 3048 7547 7925 8302 152

220 5588 4470 3353 8302 8717 9132 168

250 6350 5080 3810 9434 9906 10377 191

300 7620 6096 4572 11321 11887 12453 229

There is 3% tolerance among these numbers due to optical component variations. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.

Min

length

(max.

zoom)

Average

Max

length

(min.

zoom)

Vertical offset (mm)

Positioning your projector14

Connection

Notebook or desktop computer

Speakers

A/V device

Monitor

(DVI)

(VGA)

When connecting a signal source to the projector, be sure to:

1. Turn all equipment off before making any connections.

2. Use the correct signal cables for each source.

3. Ensure the cables are firmly inserted.

• In the connections shown below, some cables may not be included with the projector (see

"Shipping contents" on page 8). They are commercially available from electronics stores.

• The connection illustrations below are for reference only. The rear connecting jacks

available on the projector vary with each projector model.

1. VGA cable

2. VGA to DVI-A cable

3. USB cable

• Many notebooks do not turn on their external video ports when connected to a projector.

• The D-Sub output only works when an appropriate D-Sub input is made to the COMPUTER

4. Component Video to VGA (D-Sub) adapter cable

5. Audio cable

Usually a key combo like FN + F3 or CRT/LCD key turns the external display on/off. Locate a function key labeled CRT/LCD or a function key with a monitor symbol on the notebook. Press FN and the labeled function key simultaneously. Refer to your notebook's documentation to find your notebook's key combination.

1 jack.

Connection 15

• If you wish to use this connection method when the projector is in standby mode, make sure the Monitor Out function is turned on in the SYSTEM SETUP: Advanced menu. See

"Standby Settings" on page 41 for details.

Connecting video source devices

Terminal name Terminal appearance Picture quality

Component Video

Better

Connecting audio

The projector has two built-in mono speakers which are designed to provide basic audio functionality accompanying data presentations for business purposes only. They are not designed for, nor intended for stereo audio reproduction use as might be expected in home theater or home cinema applications. Any stereo audio input (if provided), is mixed into a common mono audio output through the projector speakers.

The built-in speaker will be muted when the AUDIO OUT jack is connected.

• The projector is only capable of playing mixed mono audio, even if a stereo audio input is connected. See "Connecting audio" on page 16 for details.

• If the selected video image is not displayed after the projector is turned on and the correct video source has been selected, check that the video source device is turned on and operating correctly. Also check that the signal cables have been connected correctly.

Connection16

Operation

Starting up the projector

1. Plug the power cord into the projector and into a

power outlet. Turn on the power outlet switch (where fitted). Check that the POWER indicator light on the projector lights orange after power has been applied.

Please use the original accessories (e.g. power cord) only with the device to avoid possible dangers such as electric shock and fire.

2. Press POWER to start the projector. As soon as the lamp lights up, a "Power On

To n e " will be heard. The POWER indicator light flashes green and stays green when the projector is on.

The start up procedure takes about 30 seconds. In the later stage of start up, a startup logo is projected.

(If necessary) Rotate the focus ring to adjust the image clearness.

To turn off the ring tone, see "Turning off the Power On/Off Ring Tone" on page 32 for details.

If the projector is still hot from previous activity, it will run the cooling fan for approximately 90 seconds before energizing the lamp.

3. If the projector is activated for the first time,

select your OSD language following the onscreen instructions.

4. If you are prompted for a password, press the

arrow keys to enter a six-digit password. See

"Utilizing the password function" on page 21

for details.

5. Switch all of the connected equipment on.

6. The projector will start to search for input

signals. The current input signal being scanned displays in the upper left corner of the screen. If the projector doesn't detect a valid signal, the message “No Signal” will continue displaying until an input signal is found.

Yo u ca n a ls o p re ss SOURCE on the projector or remote control to select your desired input signal. See "Switching input signal" on page 23 for details.

If the frequency/resolution of the input signal exceeds the projector's operating range, you will see the message “Out of Range” displayed on the background screen. Please change to an input signal which is compatible with the projector's resolution or set the input signal to a lower setting. See "Timing chart" on page 52 for details.

Operation 17

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