This manual contains information about maintenance and service of BenQ products. Use this manual to
perform diagnostics tests, troubleshoot problems, and align the BenQ product.
1.1 Trademark
The following terms are trademarks of BenQ Corporation:
Importance
Only trained service personnel who are familiar with this BenQ Product shall perform service or maintenance
to it. Before performing any maintenance or service, the engineer MUST read the “Safety Note”
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2. Precautions & Safety Notices
2.1 Safety Precaution
This monitor is manufactured and tested on a ground principle that a user’s safety comes first. However,
improper used or installation may cause damage to the monitor as well as to the user.
WARNINGS:
z This monitor should be operated only at the correct power sources indicated on the label on the rear of the
monitor. If you’re unsure of the power supply in you residence, consult your local dealer or Power
Company.
z Do not try to repair the monitor by yourself, as it contains no user-serviceable parts. This monitor should
only be repaired by a qualified technician.
z Do not remove the monitor cabinet. There is high-voltage parts inside that may cause electric shock to
human bodies.
z Stop using the monitor if the cabinet is damaged. Have it checked by a service technician.
z Put your monitor only in a lean, cool, dry environment. If it gets wet, unplug the power cable immediately
and consult your closed dealer.
z Always unplug the monitor before cleaning it. Clean the cabinet with a clean, dry cloth. Apply
non-ammonia based cleaner onto the cloth, not directly onto the class screen.
z Do not place heavy objects on the monitor or power cord.
2.2 Product Safety Notice
Many electrical and mechanical parts in this chassis have special safety visual inspections and the
protection afforded by them cannot necessarily be obtained by using replacement components rated for
higher voltage, wattage, etc. Before replacing any of these components read the parts list in this manual
carefully. The use of substitute replacement parts, which do not have the same safety characteristics as
specified in the parts list, may create shock, fire, or other hazards.
2.3 Service Notes
z When replacing parts or circuit boards, clamp the lead wires around terminals before soldering.
z Keep wires away from high voltage, high temperature components and sharp edges.
z Keep wires in their original position so as to reduce interference.
z Adjustment of this product please refers to the user’ manual.
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3. Product Overview
3.1 Power Supply
Items Condition Spec Note
AC Input Voltage range Universal input full range90~264Vac
AC Input Voltage rating Universal input full range100~240Vac
AC input frequency range 90~264Vac 47~63Hz
AC input frequency rating 100~240Vac 50~60Hz
100Vac 1.5A(max) AC Input Current
240Vac 0.8A(max)
Inrush Current
AC-DC power Efficiency
Note2. Before each test, the buck capacitors need to be discharged.
Before each test, it must be 10 minutes at least after the latest test.
Hot star not component be damaged.
3.2 Signal Interface
100Vac,cold star,25°C 40A (max)
240Vac,cold star,25°C 60A(max)
DC output full loading ≥75%
See Note2
Input Connector Analog : D-sub 15
Video Cable Strain Relief
Video Cable Connector DB-15 Pin out Compliant DDC 2B
Video Signals Video RGB (Analog)
Video Impedance 75 Ohms (Analog)
Maximum PC Video Signal 950 mV with no damage to monitor
Maximum Mac Video Signal 1250 mV with no damage to monitor
Sync Signals TTL
DDC 1/2B Compliant with Revision 1.3s
Sync Compatibility Separate Sync / Composite Sync / Sync on Green
Video Compatibility
Equal to twice the weight of the monitor for five
minutes
Shall be compatible with all PC type computers,
Macintosh computers, and after market video cards
3.3 Scan Range
Item Condition Specification
Horizontal
Vertical Sync polarity: (+) or (-) 50Hz~76Hz
Out of Range
Sync polarity: (+) or (-)
Sync don’t in the range:
Horizontal: 24kz~83KHz or
Vertical : 50Hz~76Hz
24kz~83KHz
Message “Out of Range!” on screen
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Cable not
No VGA cable or DVI cableMessage ‘’No cable connected !’’ on screen
connect
3.4 Support Timings
BenQ customer preset Timings are as below:
P: Preset Mode
NP: Non Preset Mode
FS: Fail Save Mode (shows “Out of Range”, but still can see picture)
O: Out of Range (only show “Out of Range”, without picture)
95)POLISHING 6000 &
MT11000 & MT11006
HIGH GLOSSY(光澤度
95)POLISHING 6000 &
POLISHING 2000 &
MT11020&MT11006
HIGH GLOSSY(光澤度
95)POLISHING 6000 &
T11006 & MT11000
HIGH GLOSSY(光澤度
95)POLISHING 6000
HIGH GLOSSY(光澤度
95)POLISHING 6000 &
MT11000 & 放電花
HIGH GLOSSY(光澤度
95)POLISHING 6000
HIGH GLOSSY(光澤度
95)POLISHING 6000
BCS-7015A(Black)
BCS-7015A(Black)
BCS-7015A(Black)
BCS-7015A(Black)
BCS-7015A(Black)
ABS+PMMA
ABS
ABS+PMMA
ABS+PMMA
ABS+PMMA
BCS-7015A(Black) ABS+PMMA
Clear PC
Color
Material C Flute
Compression strength 200 KGF
Burst strength 16 KGF/cm2
Stacked quantity 4 Layers
3.9Pallet & Shipment
3.9.1 Container Specification
Stowing Type Containter Quantity of
Produces (sets)
(Every container)
11
A Flute For JP
√
JP:250 KGF
√
JP:19.4 KGF/cm2
√
4 Layers
√
Quantity of
Produces (sets)
(Every Pallet)
按照客戶提供的
色板來做
Quantity of
Pallet (sets)
(Every container)
20’SEA
784 Pallet A: 88
Pallet B:72
Pallet A:4
Pallet B:6
40’SEA 1656 Pallet A:88
Pallet B:72
With Pallet
Without Pallet
3.9.2 Specification
Product:
Net Weight (Kg) Gross Weight(Kg)
4.8±0.3 Kg ( Net) 6.1±0.5Kg --- 509.6*175*392.9mm
20’AIR 528 Pallet A:60
Pallet B:48
40’AIR 1116 Pallet A:60
Pallet B:48
40’ N/A N/A N/A
Dimension w/o Base
LxWxH (mm)
Pallet A:9
Pallet B:12
Pallet A:4
Pallet B:6
Pallet A:9
Pallet B:12
Dimension w/ Base
LxWxH (mm)
Package:
Items Spec
Packaging Refer to ME PACKING SPEC
Ink The ink shall not rub off after a suitable drying time
Shipping Carton Type
Shipping Carton Handholds
Length 570m
Height 458m
Width 125
Gross Weight 6.1kg+/-0.5
Units per Pallet
4 Level 1 Cosmetic / Appearance / Alignment Service
4.1 Software / Firmware Upgrade Process
Upload firmware to Flash ROM via VGA Cable
One Piece Construction
Yes
88 sets / pallet A
72 sets / pallet B
1. Connect ISP board between monitor and PC as below configuration.
Insert to Parallel
Port on PC
ISP Board
D-SUB
12
LCD Monitor
D-Sub
Parallel
Port
2. Select the Flash ROM type which is used in this monitor, then select the ISP button, and then choose
corresponding firmware, and load them to Flash ROM.
4.2 Alignment Procedure (for function adjustment)
4.2.1 Preparation:
1. Setup input timing VESA to 1920*1080@60Hz,32-Grays pattern.
2. Setup units and keep it warm up for at least 30 minutes.
4.2.2 Timing adjustment
1. Enter to factory mode setting area (by pressing "ENTER"+ "MENU" + "POWER" at the same time during
power off).
2. Check the settings to following values:
contrast =50;
brightness=90;
3. Then turn off the monitor power.
4.2.3 Function key Definitions
4.2.3.1 Control buttons on the rear side of monitor
CONTROL KEY KEYS FUNCTION
A. When OSD displays, press [MENU] to return to previous level menu
[MENU]
B. When OSD isn’t shown on screen, press [MENU] to enter OSD interface
C. Press [MENU] to enter Service Page When OSD isn’t shown on screen in Service
Page Mode
A. When OSD displays, press [Enter] to perform function of menu icon that is highlight
[Enter]
or enter next level menu
B. When OSD isn’t shown on screen, press[Enter] to change input source
A. When “MENU OSD” displays, press these keys to change the contents of an
[◄], [►]
adjustment item, or change an adjustment value
B. When “MENU OSD” un-displays, press [►] to show Brightness/contrast Menu
press [◄] to Show Picture Mode Menu.
[POWER] Power on or power off the monitor
[Auto] press [Auto] to perform auto-adjustment
4.2.3.2 Hot Key Operation
FUNCTION HOT KEY OPERATION DESCRIPTION
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MENU
FACTORY MODE
Picture Mode
Auto Adjustment
Service Page
Input Source
Note: Picture Mode Standard <( Movie <( Dynamics <( Photo <( sRGB <( Standard
Auto Power on/off function in service mode:
Default is “off”, Monitor will remember the last status before AC off. And monitor would always be off while AC
off->on in “off” mode.
4.2.3.3 OSD Control
The On-Screen Display (OSD) shall be an easy to use icon based menu through keypad OSD
buttons or remote control unit. The unit shall leave the factory with all OSD controls set to their
default values.
First level Second level Third level Fourth level Default
●
● ●
□ □
●
●
EnterAuto POWER
●
●
●
Press[MENU], [Enter]& [POWER] at
the same time, when Monitor is Power
On OSD menu will be shown with “F”
on the left top. Select “F” for entering
factory mode.
To Show & Change Picture Mode
Menu
press [Auto] to process, Auto
Adjustment
Press [MENU] + [POWER] to Enter
Service Page Mode when power off
Press [Enter] to change Input Source
when OSD isn’t Display.