Benq FP95G User Manual

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FP95G LCD Color Monitor
19.0" LCD Panel Size User Manual
Welcome
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Copyright

Copyright © 2007 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

Please follow these safety instructions for best performance, and long life for your monitor

Power Safety
The AC plug isolates this equipment from the AC supply.
The power supply cord serves as a power disconnect device for pluggable equipment. The
socket outlet should be installed near the equipment and be easily accessible.
This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.
Care And Cleaning
Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.
Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat source, or in a built-in installation unless proper ventilation is provided.
Never push objects or spill liquid of any kind into this product.
Servicing
Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.
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Tab le of Contents

Getting started ......................................................................................................................4
Getting to know your monitor ............................................................................................ 5
Front view ....................................................................................................................5
Back view .....................................................................................................................5
How to assemble your monitor hardware ........................................................................... 6
How to detach the stand base .....................................................................................9
Getting the most from your BenQ monitor ...................................................................... 10
How to install the monitor on a new computer ......................................................11
How to upgrade the monitor on an existing computer ..........................................12
How to install on Windows Vista systems ...............................................................13
How to install on Windows XP system ....................................................................14
How to adjust the screen resolution .................................................................................. 15
How to adjust the screen refresh rate ................................................................................ 16
Picture optimization ...........................................................................................................17
How to adjust your monitor ..............................................................................................18
The control panel ......................................................................................................18
On Screen Display (OSD) menu structure ..............................................................19
Hot key mode ............................................................................................................20
Main menu mode ......................................................................................................21
Troubleshooting ................................................................................................................. 31
Frequently asked questions (FAQ) ...........................................................................31
Need more help? ........................................................................................................32
Supported PC Timings ....................................................................................................... 33
Specifications ...................................................................................................................... 34
Table of Contents 3
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1. Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.
BenQ LCD Monitor
Quick Start Guide
CD-ROM
Power Cord (Picture may differ from product supplied for your region)
Signal Cable: D-Sub
Signal Cable: DVI-D (optional)
Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.
4 Getting started
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2. Getting to know your monitor

Front view

Back view

1. AC power input jack
2. DVI-D input socket
3. D-Sub input socket
5 Getting to know your monitor
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3. How to assemble your monitor hardware

If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.
1. Attach the monitor base.
Please be careful to prevent damage to the mon ito r. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.
Gently lay the screen face down on a flat clean padded surface.
While holding the monitor firmly against the desk, pull the monitor stand arm upwards clear of the monitor.
Orient and align the stand base socket with the end of the stand arm, then push them together until they click and lock into place.
Gently attempt to pull them back apart to check that they have properly engaged.
Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.
You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.
6 How to assemble your monitor hardware
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2. Connect the PC video cable.
Do not use both DVI-D cable and D-Sub cable on the same PC. The only case in which both cables can be used is if they are connected to two different PCs with appropriate video systems.
Connect one end of the DVI-D cable to the monitor DVI-D socket and the other end to the DVI-D port on your computer. (optional)
The DVI-D format is used for direct digital connection
between source video and digital LCD monitors or projectors. The digital video signals produce a superior quality picture than analog video signals.
Connect the plug of the D-Sub cable (at the end without the ferrite filter) to the monitor D-Sub socket. Connect the other plug of the D-Sub cable (at the end with the ferrite filter) to the computer video D-Sub socket.
Tighten all finger screws to prevent the plugs from acci­dently falling out during use.
Either
Or
3. Connect the power cable to the monitor.
Plug one end of the power cord into the socket labelled ‘POWER IN’ on the rear of the monitor. Do not connect the other end to a power outlet just yet.
7 How to assemble your monitor hardware
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4. Route the cables via the cable clip.
Release the cable retaining clip by squeezing the clip inwards as illustrated. Position the cables together and reinsert the clip over them to retain the cables neatly in place behind the monitor stand.
5. Connect-to and turn-on the power.
Plug the other end of the power cord into a power outlet and turn it on.
Picture may differ from product supplied for your region.
Turn on the monitor by pressing the power button on the front of the monitor.
Turn on the computer too, and follow the instructions in Section 4:
on page 10
Getting the most from your BenQ monitor
to install the monitor software.
8 How to assemble your monitor hardware
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How to detach the stand base

1. Prepare the monitor and area.
Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.
Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.
Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.
2. Release the locking clip on one side of the stand base while pulling the edge of the base away from the stand arm.
3. Release the other locking clip to detach the stand base from the monitor stand arm.
9 How to assemble your monitor hardware
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4. Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ color LCD flat screen monitor, you should install the custom BenQ LCD Monitor driver software as provided on the BenQ LCD Monitor CD-ROM.
The circumstances under which you connect and install your BenQ LCD Monitor will determine which process you need to follow to successfully install the BenQ LCD Monitor driver software. These circumstances relate to which version of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you are upgrading an existing installation (which already has existing monitor driver software) with a newer monitor.
In either case however, the very next time you turn on your computer (after connecting the monitor to your computer), Windows will automatically recognise the new (or different) hardware, and will launch its Found New Hardware wizard.
Follow the wizard instructions until it asks you to select a monitor model. At that point, click the Have Disk button, insert the BenQ LCD Monitor CD-ROM and select the appropriate monitor model. Further details and step-by-step instructions for both an automatic (new) or upgrade (existing) installation follow. See:
How to install the monitor on a new computer on page 11.
How to upgrade the monitor on an existing computer on page 12
If you require a User Name and Password to login to your Windows computer, you must be logged on as an Administrator or as a member of the Administrators group in orde r to in st all the monitor d river so f tware. Furthermore, if your computer is connecte d to a network which h as security acce ss requireme nt s, network policy settings may prevent you from installing software on your computer.
10 Getting the most from your BenQ monitor
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How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever monitor to be connected to it.
If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you sho uld not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.
1. Follow the instructions in How to assemble your monitor hardware on page 6.
When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device drivers.
2. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
3. Check Search for a suitable driver for my device option, and click Next.
4. Check the option for CD-ROM drives (uncheck all others) and click Next.
5. Look to confirm that the wizard has selected the correct name of your monitor as “BenQ FP95G” and click Next.
6. Click Finish.
7. Restart the computer.
11 Getting the most from your BenQ monitor
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How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible (and recommended only) for Windows XP and Windows Vista Operating System (OS).
The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.
Installing monitor driver software involves selecting an appropriate information file (.inf) on the BenQ LCD Monitor CD-ROM for the particular model monitor you have connected, and letting Windows install the corresponding driver files from the CD. You need only steer it in the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process.
See:
How to install on Windows Vista systems on page 13.
How to install on Windows XP system on page 14.
12 Getting the most from your BenQ monitor
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How to install on Windows Vista systems

1. Open Display Settings.
Right-click the desktop and select Personalize from the popup menu.
Select Display Settings from the Personalize appearance and sounds window.
The Display Settings window will display.
2. Click the Advanced Settings button.
The Generic PnP Monitor Properties window will display.
3. Click the Monitor tab and the Properties button.
4. Click Continue in the prompted User Account Control window.
5. Click the Driver tab and the Update Driver button.
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer.
7. In the Update Driver Software window, select the option ‘Browse my computer for driver software’.
8. Click ‘Browse’ and select Driver>Windows Vista>FP95G from the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
9. Click Close.
You do not need to restart Windows Vista, as the BenQ LCD monitor drivers will operate immediately with no further action required by you.
13 Getting the most from your BenQ monitor
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How to install on Windows XP system

1. Open Display Properties.
The quickest shortcut to Display Properties is through the Windows desktop. Right-click the desktop and select Properties from the popup menu.
Alternatively, the Windows menu to Display Properties is located in Control Panel.
In Windows XP version, Control Panel is located directly under the main Start menu item. The menu options displayed will depend upon which type of view is selected for your system.
Under the Classic view, click Start | Control Panel | Display.
Under the Category view, click Start | Control Panel | Appearance and Themes | Change the
screen resolution.
The Display Properties window will display.
2. Click the Settings tab and the Advanced button.
The Advanced Display Properties window will display.
3. Click the Monitor tab and select the ‘Plug and Play Monitor’ from the list.
If there is only one monitor in the list, it will already be selected for you.
4. Click the Properties button.
The Monitor Properties window will display.
If the driver provider is listed as BenQ, and the model matches that of your new monitor, the proper drivers are already installed, and you need do nothing further. Cancel out of these property windows. However, if BenQ is not listed as the manufacturer, or the correct model is not currently shown, you will need to continue with these instructions.
5. Click the Driver tab and the Update Driver button.
The Hardware Update Wizard will display. Follow the wizard instructions noting the steps below:
6. Insert the BenQ LCD Monitor CD-ROM into a CD drive on the computer you attached the monitor to.
7. Check the option ‘Install from a list or specific location’ and click Next.
8. Check the option ‘Search for the best driver in these locations’ and also check ‘Search removable media’, then click Next.
Please wait while the wizard searches for drives and the BenQ LCD Monitor CD inserted in step 6. When complete, the wizard should have found and selected the BenQ driver on the CD appropriate to your monitor model, in this case ‘BenQ FP95G’ in the location ‘d:\Driver\Windows XP\FP95G\ FP95G.inf’ or similar.
The drive letter for your CD drive may differ from the example above depending upon your system – it may be ‘D:’ or ‘E:’ or ‘F:’ etc.
9. Select (single-click) the file named ‘FP95G’ on the CD, and click the Next button.
This will copy and install the appropriate monitor driver files to your computer.
10. Click Finish.
This will close the wizard and return you to the Monitor Properties window, now renamed BenQ FP95G Properties.
11. Click Close, OK, and OK.
This will close the Display Properties windows. You do not need to restart Windows XP, as the BenQ LCD monitor drivers will operate immediately with no further action required by you.
14 Getting the most from your BenQ monitor
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5. How to adjust the screen resolution

Due to the nature of liquid crystal display (LCD) technology, the picture resolution is always fixed. The best possible picture for your FP95G is achieved with a resolution of 1280 x 1024. This is called “Native Resolution” or maximal resolution – that is, the clearest picture. Lower resolutions are displayed on a full screen through an interpolation circuit. Image blurring across pixel boundaries can occur with the interpolated resolution depending upon the image type and its initial resolution.
To take full advantage of LCD technology you should select the native reso lution setting of 1 280 x 1024 o n your PC screen resolution setting.
1. Open Display Properties and select the Settings tab.
You c a n o p e n Display Properties by right-clicking on the Windows desktop and selecting Properties from the pop-up menu.
2. Use the slider in the ‘Screen area’ section to adjust the screen resolution.
Select the recommended resolution of 1280 x 1024 then click Apply.
If you select some other resolution, be aware that this other resolution is interpolated and may not
accurately display the screen image as well as it could do at the native resolution setting.
3. Click OK then Ye s .
4. Close the Display Properties window.
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6. How to adjust the screen refresh rate

You don’t have to choose the highest possible refresh rate on an LCD display, because it is not technically possible for an LCD display to flicker. The best results are obtained by using the factory modes already set in your computer. There is a table with the factory modes in the specification section of this User Manual: Supported PC Timings on page 33.
You can choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280 x 1024.
1. Double click the Display icon in Control Panel.
2. From the Display Properties window, select the Settings tab and click the Advanced button.
3. Select the Adapter tab, and select an appropriate refresh rate to match one of the applicable factory modes as listed in the specification table.
4. Click Change, OK, then Ye s .
5. Close the Display Properties window.
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7. Picture optimization

The easiest way to obtain an optimal display from an analog (D-Sub) input is to use the i key function. Press the i key to optimize the currently displayed image to the screen.
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto Adjustment function will be disabled, because the monitor will automatically display the best image.
Please ensure that the connected graphic card on your computer is set to the native resolution of the
monitor (1280 x 1024) when you use the i key function.
If you wish, you can always adjust the screen geometric settings manually using geometry menu items. To assist you in this endeavour, BenQ has provided a screen test image utility which you can use to check for screen color, grayscale and line gradient display.
1. Run the test program auto.exe from CD-ROM. You could also use any other image, such as the desktop of your operating system. However, we recommend that you use auto.exe. As you run auto.exe, a test pattern displays.
2. Press the i key on the monitor.
3. Press the MENU key to access the monitor On-Screen Display (OSD) menu.
4. Use the W or X keys to select DISPLAY and press the ENTER key to enter the menu.
5. If you notice a vertical noise (like a curtain effect-shimmering of vertical lines), press the W or X keys to select Pixel Clock and press the ENTER key. Then press the W or X keys to
adjust the monitor until the noise disappears.
6. If you notice a horizontal noise, press the W or X keys to select Phase and press the ENTER key. Then press the W or X keys adjust the monitor until the noise disappears.
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8. How to adjust your monitor

The control panel

1. “i key”: Adjust vertical position, phase, horizontal position and pixel clock automatically.
2. “MENU” key: Activate OSD main menu and return to the previous menu or exit OSD.
3. W /Mode key: For Left/Decrease adjustment. The key is the hot key for Mode.
4. X /Contrast/Brightness key: For Right/Increase adjustment. The key is the hot key for
Brightness and Contrast.
5. “ENTER” key: Enter sub menus and select items. The key is also the hot key for Input.
6. “Power”: Turn the power on or off.
OSD = On Screen Display. The hot-keys will display a graduated scale for adjusting the value of that setting, and will only operate while the OSD menu is not currently displaying. Hot-key displays will disappear after a few seconds of no key activity. See Hot key mode on page 20.
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On Screen Display (OSD) menu structure

DISPLAY
PICTURE
PICTURE ADVANCED
SYSTEM
Auto Adjustment H. Position V. Position Pixel Clock Phase
Brightness Contrast Sharpness Color
Picture Mode Senseye Demo
Input OSD Settings Information Reset All
Red Normal Green Bluish Blue Reddish User Mode YES Reset Color NO
Standard Movie
Dynamics Photo sRGB
ON OFF
D-sub English DVI French
German
Italian Language H. Position Polish/Japanese
V. Position
Display Time OSD Lock Serbo-croatian
YES Dutch NO Russian
Spanish
Czech/Traditional
Chinese
Hungarian/Simplified
Chinese
Romanian
Swedish
Portuguese
5 Sec.
10 Sec.
15 Sec.
20 Sec.
25 Sec.
30 Sec.
ON
OFF
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Hot key mode

The monitor keys perform as hotkeys to provide direct access to particular functions whenever the menu isn't currently displaying on-screen.
Brightness and Contrast hot keys
Press the X key to display the Brightness and Contrast indicators. Further press the
the W or X keys, then the ENTER key to select Brightness or Contrast. The X key will increase the level, while the W key will
decrease the level. To exit, press the MENU key.
Mode hot key
Press the key continually to switch between the 5 modes for the main window, including Standard, Movie, Dynamics, Photo, and sRGB. The setting will take effect immediately.
Input hot key
See also Picture Mode on page 26.
Press the ENTER key to toggle between different PC video signal inputs that may be connected to your monitor.
The setting will take effect immediately. See also Input on page 28.
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Main menu mode

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the MENU key to display the following main OSD menu.
1
2
3
4
There are four main OSD menus:
1. Display
2. Picture
3. Picture Advanced
4. System
Use the W (left) or X (right) keys to high­light a menu item, and press the ENTER key
to enter the Menu item settings.
There are 14 different menu languages, see “Language on page 29” under “OSD Settings” for more
details.
For more information on each menu, please refer to the following pages:
• Display menu on page 22
• Picture menu on page 24
• Picture Advanced menu on page 26
• System menu on page 28
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Display menu
1. Press the MENU key to display the main menu.
2. Press the W or X keys to select DISPLAY and then press the ENTER key to enter the menu.
3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the W or X keys to make adjustments or selections.
5. To return to the previous menu, press the MENU button.
Item Function Operation Range
Auto Adjustment
Optimizes and adjusts the screen settings automatically for you. The
i
key is a ‘hot-key’ for this
function.
When you connect a digital video output using a digital (DVI) cable to your monitor, the i key and the Auto Adjustment function will be disabled.
Press the ENTER key to select this option and make adjustment.
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H. Position Adjusts the horizontal
position of the screen image.
0 to 100
V. Position Adjusts the vertical
position of the screen image.
Pixel Clock Adjusts the pixel clock
frequency timing to synchronize with the analog input video signal. Not applicable to a digital input signal.
See also: Picture
optimization on page 17
Phase Adjusts the pixel clock
phase timing to synchronize with the analog input video signal. Not applicable to a digital input signal.
See also: Picture
optimization on page 17
0 to 100
0 to 100
Press the W or X keys to adjust the value.
0 to 63
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Picture menu
1. Press the MENU key to display the main menu.
2. Press the W or X keys to select PICTURE and then press the ENTER key to enter the menu.
3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the W or X keys to make adjustments or selections.
5. To return to the previous menu, press the MENU button.
Item Function Operation Range
Brightness Adjusts the balance
between light and dark shades.
Contrast Adjusts the degree of
difference between darkness and lightness.
Sharpness Adjusts the clarity and
visibility of the edges of the subjects in the image.
Color - Press ENTER to enter the Color menu. Normal Allows video and still
photographs to be viewed with natural coloring. This is the factory default color.
Bluish Applies a cool tint to the
image and is factory pre-set to the PC industry standard white color.
Press the X key to increase the brightness and press the
W key to decrease the
brightness. Press the X key to increase
the contrast and press the
W key to decrease the
contrast.
Press the the crispness of the display
and press the W key to have softness effect on the display.
Press the W or X keys to select this option.
X key to improve
0 to 100
0 to 100
1 to 5
Reddish Applies a warm tint to the
image and is factory pre-set to the news print standard white color.
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User Mode Tailors the image color
tint. The blend of the Red, Green and Blue primary colors can be altered to change the color tint of the image. The default start setting is 50. Decreasing one or more of the colors will reduce their respective influence on the color tint of the image. e.g. if you reduce the Blue level the image will gradually take on a yellowish tint. If you reduce Green, the image will become a magenta tint.
Reset Color Resets the User Mode
custom color settings to the factory defaults.
Press the W or X keys and the ENTER key to select Red, Green, or Blue. Then
use the W or X keys to make the color adjustments.
Press the W or X keys to change the settings.
Red
(0 to 100)
Green
(0 to 100)
Blue
(0 to 100)
YES
NO
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Picture Advanced menu
1. Press the MENU key to display the main menu.
2. Press the W or X keys to select PICTURE ADVANCED and then press the ENTER
key to enter the menu.
3. Press the W or X keys to move the highlight to a menu item and then press
the ENTER key to select that item.
4. Press the W or X keys to make adjustments or selections.
5. To return to the previous menu, press the MENU button.
Item Function Operation Range
Picture Mode
Selects a picture mode that best suits the type of images shown on the screen.
Standard - for basic PC
application.
Movie - for viewing
videos.
Dynamics - for viewing
landscape-specific videos and playing games.
Photo - for viewing still
images.
sRGB - for better color
matching representation with the peripheral devices, such as printers, DSCs, etc.
Press the W or X keys to adjust the value.
Standard
Movie
Dynamics
Photo
sRGB
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Senseye Demo
Displays the preview of screen images under the selected mode from Picture Mode. The screen will be divided into two windows; the left window demonstrates images of Standard mode, while the right window presents the images under the specified mode.
Press the W or X keys to change the settings.
ON
OFF
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System menu
1. Press the MENU key to display the main menu.
2. Press the W or X keys to select SYSTEM and then press the ENTER key to enter the menu.
3. Press the W or X keys to move the highlight to a menu item and then press the ENTER key to select that item.
4. Press the W or X keys to make adjustments or selections.
5. To return to the previous menu, press the MENU button.
Item Function Operation Range
Input Selects the D-sub (analog)
or DVI (digital) input. Use
Press the W or X keys to change the settings.
this to change the input to that appropriate to your video cable connection type.
OSD Settings - Press ENTER to enter the OSD Settings menu.
DVI
D-sub
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Language Sets the OSD menu
language.
Press the W or X keys to adjust the value.
The language options
displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region.
English
French
German
Italian
Spanish
Polish/
Japanese
Czech/
Traditional Chinese
Hungarian/
Simplified Chinese
Serbo-Croatian
Romanian
Dutch
Russian
H. Position Adjusts the horizontal
position of the OSD menu.
V. Position Adjusts the vertical
position of the OSD menu.
Display Time Adjusts the display time of
the OSD menu.
Press the W or X keys to change the settings.
Swedish
Portuguese
0 to 100
0 to 100
5 Sec.
10 Sec.
15 Sec.
20 Sec.
25 Sec.
30 Sec.
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OSD Lock Prevents all the monitor
settings from being accidentally changed. When this function is activated, the OSD controls and hotkey operations will be disabled.
Press MENU to leave the OSD Settings menu. Information Displays the current
monitor property settings.
Reset All Resets all mode, color and
geometry settings to the factory default values.
Press the W or X keys to change the settings.
To unlock the OSD
controls when the OSD is preset to be locked, press and hold the ’MENU' key for 15 seconds to enter the 'OSD Lock' option and make changes. Alternatively, you may use the W or X keys to select ’OFF’ in the 'OSD Lock' submenu from the ’OSD Settings’ menu, and all OSD controls will be accessible.
Press the ENTER key to select this option.
Press the W or X keys to change the settings.
ON
OFF
YES
NO
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9. Troubleshooting

Frequently asked questions (FAQ)

The image is blurred: Read the
resolution, refresh rate and make adjustments based on these instructions. How do you use a VGA extension cable?
How to adjust the screen resolution on page 15 section, and then select the correct
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by working through the instructions in the How to adjust the screen refresh rate on p age 16 section It is normal for blurring to occur due to conduction losses in extension cables. You can minimize these losses by using an extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum) resolution?
Read the How to adjust the screen resolution on page 15 section. Select the native resolution.
Pixel errors can be seen: One of several pixels is permanently black, one or more pixels are permanently white, one or
more pixels are permanently red, green, blue or another color.
Clean the LCD screen.
Cycle power on-off.
These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.
The image has a faulty coloration: It has a yellow, blue or pink appearance.
Select MENU > PICTURE > Color > Reset Color, and then choose “Yes” in the “Caution” message box to reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
No image can be seen: Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Please read “Supported PC Timings on page 33” section.
Faint shadow from the static image displayed is visible on the screen:
Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use.
Use a screensaver to prevent the occurrence of image retention.
Is the prompt on the display illuminated in orange?
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If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers: Read the
resolution, refresh rate and make adjustments based on these instructions. The image is displaced in one direction:
Read the resolution, refresh rate and make adjustments based on these instructions.
The OSD controls are inaccessible:
How to adjust the screen resolution on page 15 section and then select the correct
How to adjust the screen resolution on page 15 section and then select the correct
To unlock the OSD controls when the OSD is preset to be locked, press and hold the “MENU” key for 15 seconds to enter the “OSD Lock” option and make changes.
Alternatively, you may use the W or X keys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com
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10. Supported PC Timings

Incoming display mode (Input timing)
Resolution Horizontal
Frequency (KHz)
640x350 31.47(P) 70.08(N) 25.17 DOS 720x400 31.47(N) 70.08(P) 28.32 DOS 640x480 31.47(N) 60.00(N) 25.18 DOS 640x480 35.00(N) 67.00(N) 30.24 Macintosh 640x480 37.86(N) 72.80(N) 31.50 VESA 640x480 37.50(N) 75.00(N) 31.50 VESA 800x600 35.16(P) 56.25(P) 36.00 VESA 800x600 37.88(P) 60.32(P) 40.00 VESA 800x600 48.08(P) 72.19(P) 50.00 VESA 800x600 46.87(P) 75.00(P) 49.50 VESA 832x624 49.72(N) 74.55(N) 57.29 Macintosh 1024x768 48.36(N) 60.00(N) 65.00 VESA 1024x768 56.48(N) 70.10(N) 75.00 VESA 1024x768 60.02(P) 75.00(P) 78.75 VESA 1152x864 67.50(P) 75.00(P) 108.00 VESA 1152x870 68.68(N) 75.06(N) 100.00 Macintosh 1152x900 61.80(N) 66.00(N) 94.50 SUN 66
Vertical Frequency (Hz)
Pixel Frequency (MHz)
Comment
1152x900 71.81(N) 76.14(N) 108.00 SUN 1280x1024 64.00(P) 60.00(P) 108.00 VESA 1280x1024 75.83(N) 71.53(N) 128.00 IBMI 1280x1024 80.00(P) 75.00(P) 135.00 VESA 1280x1024 81.18(N) 76.16(N) 135.09 SPARC2
Image disruption may occur as a result of signal frequency differences from graphic cards which do not correspond with the usual standard. This is not, however, an error. You may improve this situation by altering an automatic setting or by manually changing the phase setting and the pixel frequency from the “DISPLAY” menu.
To extend the service life of the product, we recommend that you use your computer's power management function.
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11. Specifications

Model FP95G
Display type Viewable diagonal Native (maximum) resolution Colors Contrast / Brightness Response time Viewing angle (left/right, up/down) Line frequency
Image frequency Image diagnostics
Controls Functions
19.0 , active, TFT 480 mm 1,280 x 1024
16.7 million 800:1 / 300 cd/m
5 ms 160, 160 (CR>
31 - 83 kHz Multi- frequency monitor 56 - 76 Hz modes within these parameters
Digital, OSD Technology, i key (automatic image setting)
5 buttons and i key. Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette, multiple-language OSD, OSD position, status indicator, input selection, picture mode, Senseye demo
2
10)
Power management Max. power consumption Power saving mode
Input signal
Synchronization
Temperature (operating) Air humidity (operating)
Certifications TCO 03, TÜV/Ergonomics, TÜV/ GS, FCC Class
VESA DPMS, EPA 40 Watt < 1 Watt
RGB analog 0.7 Vpp/75 Ohm positive Digital: DVI-D (optional) TTL separate signal connection 15-pin mini D-sub
cable 0 °C - 40 °C
10% - 90%
B, VCCI, CB Report, CE, C-Tick, Fimko, GOST, MIC, EPA, CCC, BSMI, GS, Green Mark, CSA, SASO, PSB
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Operating voltage
Automatic switched mode power supply,
100-240 V, 50-60 Hz Dimensions (H x W x D) Weight
410 x 408 x 161.4 mm
4.0 kg
35 Specifications
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