BENQ Corporation makes no representations or warranties, either expressed or implied, with
respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness
for any particular purpose. Further, BENQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof without obligation of
BENQ Corporation to notify any person of such revision or changes.
Please follow these safety instructions for best
performance, and long life for your monitor
iii
Power Safety
• The AC plug isolates this equipment from the AC supply.
• The power supply cord serves as a power disconnect device for pluggable equipment. The socket
outlet should be installed near the equipment and be easily accessible.
• This product should be operated from the type of power indicated on the marked label. If you are
not sure of the type of power available, consult your dealer or local power company.
Care And Cleaning
iv
• Cleaning. Always unplug your monitor from the wall outlet before cleaning. Clean the LCD
monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass
cleaners.
• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked
or covered. Your monitor should never be placed near or over a radiator or heat source, or in a
built-in installation unless proper ventilation is provided.
• Never push objects or spill liquid of any kind into this product.
Servicing
v
• Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.
2
Table of contents
i
Getting started ...................................................................................................................................5
Getting to know your Monitor .........................................................................................................6
Front View ..........................................................................................................................................6
Back View (1) .....................................................................................................................................6
Back View (2): Locations of plugs & sockets ....................................................................................7
How to install your monitor hardware ............................................................................................ 8
How to install your monitor’s software .........................................................................................10
Choosing the best picture resolution .............................................................................................37
How to choose the right Refresh Rate ............................................................................................39
How to set the Picture Optimization .............................................................................................41
How to adjust your Monitor ..........................................................................................................42
A Look at the Control Panel ............................................................................................................42
Hot Key Mode ..................................................................................................................................42
Main Menu Mode ............................................................................................................................43
When unpacking please check you have the following items. If they are missing or are damaged,
please immediately contact the dealer at which you purchased the goods.
BenQ LCD Monitor
Quick Start Guide
CD-ROM Disk
Power cord
Signal cable: D-Sub
Adapter
Signal cable: DVI-D
5Getting started
Getting to know your Monitor
2
Front View
Back View (1)
6Getting to know your Monitor
Back View (2): Locations of plugs & sockets
1. Power AC input jack2. DVI-D connector
3. D-Sub connector
7Getting to know your Monitor
How to install your monitor hardware
3
Make sure that the computer and monitor's power are both turned off. Please follow these seven
steps to install your LCD monitor.
1. Connect D-Sub cable to the LCD monitor.
2. Connect DVI-D cable to your LCD monitor.
3. Connect the power cord to your LCD monitor.
8How to install your monitor hardware
4. Connect the other end of signal cable to the signal
connector of your computer. Connect audio cable to
your computer.
5. Connect power cord to an AC power socket.
9How to install your monitor hardware
How to install your monitor’s software
4
You need to set up the correct monitor driver to suit your operating system.
To set up Windows 95, start on this page.
Windows 98, turn to page 15.
Windows 2000, turn to page 20.
Windows ME turn to page 27.
Windows XP turn to page 33.
Windows 95. The first time you start Windows with a new monitor, the system will detect it and
automatically install the driver for plug and play displays. To install the current driver from CD,
proceed as follows:
1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
2. Click “Start” then “Settings”.
10How to install your monitor’s software
3. Double click the “Display” icon in the Control Panel.
4. From the “Display properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.
11How to install your monitor’s software
5. Select the “Monitor” tab. Click the “Change” button in the top right corner.
12How to install your monitor’s software
6. Now click the “Have Disk” button in the bottom right corner. Another window appears. Select the
“Browse” button.
7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.
8. In the field above the drive selection, change to the “Drivers” folder. The current driver files are
located there. Press “OK” and the window closes.
13How to install your monitor’s software
9. By pressing “OK” again in the next window you will be given a list of compatible devices. Select
“FP951” from the list and press “OK” again.
10. Now you are back to “Advanced Display Properties”. Close this window by clicking “OK” and
confirm the following messages with “Ye s ”. Click “OK” and “Ye s ” again. The installation is now
completed. You can close “Display Properties”.
14How to install your monitor’s software
Windows 98. To manually install or update the driver, perform the following steps:
1. Open the control panel and double-click “Display” icon.
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.
15How to install your monitor’s software
3. Select the “Monitor” tab. Click the “Change” button in the top right corner.
4. The “Update Device Driver Wizard” opens. Confirm by clicking “Next”.
16How to install your monitor’s software
5. Select “Display a list of all drivers in a specific location, so you can select the driver you want.” and
press “Next”.
6. Now click the “Have Disk” button in the bottom right corner. Another window appears. Select the
“Browse” button.
17How to install your monitor’s software
7. Insert the supplied CD into your computer. Select the CD-drive from the drop-down menu.
8. By pressing “OK” again in the next window you will be given a list of compatible devices. Select
“FP951” from the list and press “Next” again.
18How to install your monitor’s software
9. An “Insert Disk” dialogue box appears. Click “OK”, and then click “Skip File”.
10. Close “Update Device Driver Wizard” by clicking “Finish” to complete the installation.
19How to install your monitor’s software
Windows 2000. The first time you start Windows with a new monitor, the system will detect it and
automatically start the “Add New Hardware Wizard”. Carry out the instructions beginning at step
4.
1. Insert “BenQ LCD Monitor” CD-ROM into your CD-ROM Driver.
2. Click “Start” then “Settings”.
3. Open the Control Panel and double click on the “Display” icon.
20How to install your monitor’s software
4. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced Properties”
button in the bottom right corner.
21How to install your monitor’s software
5. Select “Monitor” then click “Properties”.
22How to install your monitor’s software
6. Select “Driver” tab then click “Update Driver”.
7. The “Upgrade Device Driver Wizard” will pop up. Then click “Next”.
23How to install your monitor’s software
8. Select “Display a list of the known drivers for this device so that I can choose a specific driver”
then click “Next”.
9. In the next window, click “Have Disk”, then “Install From Disk” window will pop up. Click
“Browse”, the “Located File” will pop up.
24How to install your monitor’s software
10. Scroll down and select your CD ROM Driver, then click “Next” .
25How to install your monitor’s software
11. In the list of folders within the CD-ROM, select “Drivers” folder then click “Open” twice, then
click “OK”. Select your LCD Mode (FP951) from the list in the next window then click “Next”
twice.
12. The new drivers are now installed on your computer.
26How to install your monitor’s software
Windows ME. To manually install or update the driver, perform the following steps:
1. Click “Start”, “Settings”, “ Control Panel” and then double-click “Display”.
2. In the Display Properties window, click the “Settings” tab and click “Advanced...”.
3. Click the “Monitor” tab and then click “Change”.
27How to install your monitor’s software
4. “Update Device Driver Wizard” dialogue box appears. Choose “Specify the location of the driver
(Advanced)” and then click “Next”.
5. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want” and click “Next”.
28How to install your monitor’s software
6. Choose “Monitor” from the list and then click “Next”.
7. Choose “Display a list of all the drivers in a specific location, so you can select the driver you
want.”.
29How to install your monitor’s software
8. Click “Have disk” and then click “Browse...”.
9. Insert “BenQ LCD Monitor’s CD” into your CD-ROM and type d:\ (change the driver letter to
match your CD-ROM driver if it is not drive D). Enter “Drivers” folder to select the model from
the list left. Click “OK”.
30How to install your monitor’s software
10. Click “OK” on the “Install From Disk” window. The dialogue box “Update Device Driver Wizard”
appears. Choose the model from the list, then click “Next”.
11. Click “Next”.
31How to install your monitor’s software
12. Click “Finish” to complete the installation.
32How to install your monitor’s software
Windows XP.
1. Right click mouse on the desktop and choose “Properties”. Select “Settings” tab and click the
“Advanced” button. A small window will pop up. Select the “Monitor” tab in the new window and
then click “Properties”.
2. Select “Driver” tab and then click “Update Driver…”
33How to install your monitor’s software
3. The “Hardware Update Wizard” will pop up. Then click “Next”.
4. Select “Don’t search. I will choose the driver to install” and then click “Next”.
34How to install your monitor’s software
5. In the next window, click “Have Disk…”, an “Install From Disk” window will pop up. Click
“Browse”. The “Locate File” window will pop up.
35How to install your monitor’s software
6. Select your driver and then click “Next”.
7. The new drivers are now installed to your computer. Click “Finish” to exit installation.
36How to install your monitor’s software
Choosing the best picture resolution
5
Due to the nature of LC display technology, the picture resolution is always fixed. The best picture
possible for your FP951 is achieved with a resolution of 1280x1024. This is called “Native
Resolution” or maximal resolution - that is, the clearest picture. Lower resolutions are displayed
on a full screen through an interpolation circuit. However flaws do occur with the interpolated
resolution. So if you want to have all the advantages of LCD technology you must use the native
resolution. If you are using Windows 95/98/2000/ME or XP you can change the picture resolution
as follows:
1. Double-click the “Display” icon in the Control Panel.
2. From the “Display Properties” window, select the “Settings” tab. You can alter the resolution by
using the slider on the right-hand side.
37Choosing the best picture resolution
3. Select a resolution of 1280x1024. Then click “Apply”.
4. In the subsequent windows, press “OK” and “Ye s ”
5. You can now close “Display Properties”.
38Choosing the best picture resolution
How to choose the right Refresh Rate
6
You don't have to choose the highest possible refresh rate on an LCD display, because it is not
technically possible for an LCD display to flicker. The best results are obtained by using the factory
modes already set in your computer. There is a table with the factory modes in this user’s guide.
Youc an choose 60, 70 and 75 Hertz, (but not 72Hz) for the native resolution of 1280x1024. In
Windows 95/98/2000/ME/XP you can change the refresh rate as follows:
1. Double click the “Display” icon in the Control Panel.
2. From the “Display Properties” window, select the “Settings” tab. Click the “Advanced...” button in
the bottom right corner.
39How to choose the right Refresh Rate
3. Select the “Adapter” tab. The refresh rate selection field is located in the center at the bottom of the
window.
4. Choose a refresh rate from the table with the factory modes, which can be found in the user’s
guide, and select this in the settings field.
5. In the subsequent windows press “Change”, “ OK” and “Ye s ”.
6. You can now close “Display Properties”.
40How to choose the right Refresh Rate
How to set the Picture Optimization
7
The easiest way to obtain an optimal display is to use the
control panel and the monitor will adjust automatically.
If you are still not satisfied with the result, you can still adjust the image manually.
1. Run the test program auto.exe from CD-ROM; this is the best way to observe possible changes.
You can also use any other image, such as the desktop of your operating system. However, we recommend that you use auto.exe. As you run auto.exe, a test pattern emerges.
2. Press “Enter” on control panel to access OSD.
3. If there is vertical noise observed, press W or X key to select “Geometry” and press “Enter” key.
Then press W or X key to select “Pixel Clock” and also press “Enter” key again. Now, press W or
ikey
function. Press the “
ikey
” on the
X key to adjust the monitor untill the noise disappears.
4. If there is horizontal noise observed, press W or X key to select “Geometry” and press “Enter”
key. Then press W or X key to select “Phase” and also press “Enter” key again. Now, press W or
X to adjust the monitor untill the noise disappears.
To make sure the “
the “
iKey
” does not work properly and the “NON PRESET MODE” message is on the OSD, it
means you are not using one of the supported modes. Please set your computer to use one of the
supported modes. You will find a list of supported modes in this manual.
iKey
” function performs well, you have to use one of the supported modes. If
41How to set the Picture Optimization
How to adjust your Monitor
8
A Look at the Control Panel
There are 6 keys for user’s control including “
swith. The following descriptions are the introduction of these keys & switch.
1. “Power”: Turn the power on or off.
2. “
iKey
” : Adjust vertical position, phase, horizontal position and pixel clock automatically.
3. “Exit” key: Back to previous menu or exit OSD.
4. “Enter” key: Activate OSD, enter sub menu, select items, confirm selection and hot key for OSD
Lock.
5. W (Left) key: For Left/Decrease adjustment. Left key is the hot key for Brightness and Contrast.
6. X (Right) key: For Right/Increase adjustment. Right key is the hot key for Brightness Level.
iKey
”, “Exit”, “Enter”, “<” and “>” key and a power
Hot Key Mode
Brightness and Contrast hot key
Press X to enter Brightness menu, press W or
X key to adjust the degree of brightness and
press “Exit” to exit OSD.
Press W to enter Contrast menu, press W or X
key to adjust the degree of Contrast and press
“Exit” to exit OSD.
42How to adjust your Monitor
Main Menu Mode
Control Functions Available in Main Menu
Main Menu
Luminance sub menu
Press W or X key to adjust the degree of
Brightness, press “Exit” to return to the
previous menu.
Press W or X key to adjust the degree of
Contrast, press “Exit” to return to the previous
menu.
43How to adjust your Monitor
Geometry sub menu
Press W or X key to adjust the Horizontal
Position, press “Exit” to return to previous
menu.
Press W or X key to adjust the Vertical
Position, press “Exit” key to return to previous
menu.
W or X key to adjust the value of the
Press
Pixel Clock, press “Exit” to return to previous
menu.
Press
W or X key to adjust the degree of Phase,
press “Exit” to return to previous menu.
44How to adjust your Monitor
Color sub menu
User Preset:
User may set the color balance of Red, Green and
Blue.
45How to adjust your Monitor
OSD sub menu
Press W or X key to adjust the Horizontal
Position of the OSD, press “Exit” to return to
previous menu.
Press W or X key to adjust the Vertical
Position of the OSD, press “Exit” to return to
previous menu.
Press W or X key to adjust the display time of
the OSD, press “Exit” to return to previous
menu.
OSD Halftone:
Makes the OSD menu appear halftone.
46How to adjust your Monitor
OSD Lock:
Locks the OSD and all OSD functions including
deactivation of hot keys.
Languages Sub menu
47How to adjust your Monitor
Recall sub menu
Press W or X key to confirm Position Recall,
press “Enter” to recall position settings, or press
“Exit” to return to previous menu.
Press W or X key to confirm Color Recall,
press “Enter” to recall color settings, or press
“Exit” to return to previous menu.
Press W or X key to confirm Recall All, press
“Enter” key to recall position and color settings,
or press “Exit” key to return to previous menu.
48How to adjust your Monitor
Miscellaneous sub menu
Input Priority:
Selects either D-sub (analog) or DVI (digital)
inputs.
Sharpness:
Press W or X key to adjust the degree of
Sharpness.
Display Information.
49How to adjust your Monitor
Tro u bl e sh oo t in g
9
Frequently Asked Questions (FAQ)
The image is blurred:
Read the Installation/Application section, and then select the correct resolution,
refresh rate and make adjustments based on these instructions.
How do you use a VGA extension cable?
Remove the extension cable for the test. Is the image now in focus? If not, optimize the image by
working through the instructions in the Installation/Adjustment section It is normal for blurring
to occur due to conduction losses in extension cables. You can minimize these losses by using an
extension cable with better conduction quality or with a built-in booster.
Does the blurring only occur at resolutions lower than the native (maximum)
resolution?
Read the Installation/Adjustment section. Select the native resolution.
Pixel errors can be seen:
One of several pixels are permanently black, one or more pixels are permanently
white, one or more pixels are permanently red, green, blue or another color.
Read the Pixel error rates section.
The image has a faulty coloration:
It has a yellow, blue or pink appearance.
On the monitor, press “Enter” key and press
“Enter” key to enter “Recall” sub menu. Press W or X key to select “Color Recall” and select “Yes”
in “Color Recall” sub menu, then press “Enter” key to recall to factory settings. If the image is still
not correct and the OSD also has faulty coloration, this means one of the three primary colors is
missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off,
please contact your dealer to get necessary support.
No image can be seen:
W or X key to move to the “Recall” icon and press
Is the prompt on the display illuminated in green?
If the LED is illuminated in green and there is a message “Out of Range” on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Please read “Supported operating modes” section.
Is the prompt on the display illuminated in orange?
50Troubleshooting
If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.
Is the prompt on the display not illuminated at all?
Check the power supply mains socket, the external power supply and the mains switch.
The image is distorted, flashes or flickers:
Read the Installation//section and then select the correct resolution, refresh rate
and make adjustments based on these instructions.
The image is displaced in one direction:
Read the Installation//section and then select the correct resolution, refresh rate and
make adjustments based on these instructions.
Need More Help?
If your problems remain after checking this manual, please contact your place of purchase or
e-mail us at: Support@BenQ.com
• Modes not listed in the table may not be supported. For an optimal picture, we recommended you
choose a mode listed in the table above.
• There are 22 available modes that are compatible with Windows.
• Image disruption may occur as a result of signal frequency differences from VGA cards which do
not correspond with the usual standard. This is not, however, an error. You may improve this
situation by altering an automatic setting or by manually changing the phase setting and the pixel
frequency from the “Geometry” menu.
• If you switch off the monitor, interference lines can occur on your screen. But do not be concerned
about this, as it is normal.
• To extend the service life of the product, we recommend that you use your computer's power
management function.
52Supported operating modes
Specifications
11
ModelFP951
951 Display type
Viewable diagonal
Native (maximum) resolution
Colors
Contrast / Brightness
Response time
Viewing angle (left/right, up/down)
Line frequency
Image frequency
Image checks
Controls
iScreen functions
19.0" , active, TFT
48.26 cm
1,280X1,024
16.7 million
700:1 / 250 cd/m
25 ms
85/85, 85/85 (CR=10)
31.47 - 80 kHz Multi- frequency monitor
56.25 - 75.0 Hz modes within these parameters
Digital, Screen OSD Technology, iKey
(automatic image setting)
5 buttons and iKey.
Contrast, brightness, vert. & hor. image position,
phase, pixel clock, color balance, color palette,
choice of language (8 language OSD), OSD
position, status indicator
2
Power Management
Max. power consumption
Power saving mode
Input signal
Synchronisation
Temperature (operating)
Air humidity (operating)
CertificationsTCO 99, TÜV/Ergonomics, TÜV/ GS, FCC Class
Operating voltage
Dimensions (W x H x D)
Weight
VESA DPMS, EPA
40 Watt Max
< 1 Watt
RGB analog 0.7 Vpp/75 Ohm positive
Digital: DVI-D
TTL separate signal connection 15-pin mini D-sub
cable