Benq A500 User Manual
BenQ A500
Mobile Phone User’s Manual
Copyright
© 2004. BenQ Corporation. All rights reserved. No part of this
publication may be reproduced, transmitted, transcribed, stored in a
retrieval system or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical,
chemical, manual or otherwise, without the prior written permission of
BenQ Corporation.
* This publication includes images from CorelDRAW® 9 which are
protected by the copyright laws of the U.S., Canada and elsewhere. Used
under license.
Disclaimer
BenQ Corporation makes no representations or warranties, either
expressed or implied, with respect to the contents hereof and specifically
disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this
publication and to make changes from time to time in the contents hereof
without obligation of BenQ Corporation to notify any person of such
revision or changes.
Safety Information
For your safety, please read the guidelines below carefully
before you use your phone:
Exposure to Radio Frequency Signals
Max. SAR measurement
EU: GSM900: 0.783 mW/g; DCS1800: 0.276 mW/g.
USA: PCS1900: 0.374 mW/g.
To avoid exceeding the FCC RF exposure limits, please do not wear
the phone in front of your chest.
SAR compliance for body-worn operations is restricted to belt-clips,
holsters or similar accessories that have no metallic component in the
assembly and must provide at least 1.5 cm separation between the device,
including its antenna, and the user's body.
Your wireless handheld portable telephone is a low power transmitter and
receiver. When it is ON, it receives and also sends out radio frequency
(RF) signals.
European and international agencies have set standards and
recommendations for the protection of public exposure to RF
electromagnetic energy.
• International Commission on Non-Ionizing Radiation Protection
(ICNIRP) 1996
• Verband Deutscher Elektringenieure (VDE) DIN- 0848
• Directives of the European Community, Directorate General V in
Matters of Radio Frequency Electromagnetic Energy
• National Radiological Protection Board of the United Kingdom, GS 11,
1988
• American National Standards Institute (ANSI) IEEE. C95.1- 1992
• National Council on Radiation Protection and Measurements (NCRP).
Report 86
Safety Information i
• Department of Health and Welfare Canada. Safety Code 6
These standards are based on extensive scientific review. For example,
over 120 scientists, engineers and physicians from universities,
government health agencies and industry reviewed the available body of
research to develop the updated ANSI Standard.
The design of your phone complies with these standards when used
normally.
Specific Operating Restrictions
No metallic component allowed in body-worn accessories.
Antenna Care
Use only the supplied or approved replacement antenna. Unauthorized
antennas, modifications or attachments may damage the phone and
violate FCC regulations.
Phone Operation
Normal Position: Hold the phone as you would any other telephone with
the antenna pointed up and over your shoulder.
For your phone to operate most efficiently, do not touch the antenna
unnecessarily when the phone is in use. Contact with the antenna affects
call quality and may cause the phone to operate at higher power level than
otherwise needed.
Batteries
• For safety concerns, when the temperature of the phone goes over
°C(113F) or below 0°C(32F), charging will halt.
45
• Do not expose batteries to temperatures below -10
45
°C(113F). Always take your phone with you when you leave your
vehicle.
°C(14F) or above
ii Safety Information
All batteries can cause property damage, injury or burns if a conductive
material such as jewelry, keys or beaded chains touches exposed terminals.
The material may complete electrical circuit and become quite hot. To
protect against such unwanted current drain, exercise care in handling any
charged battery, particularly when placing it inside your pocket, purse or
other container with metal objects. When battery is detached from the
phone, your batteries are packed with a protective battery cover; please
use this cover for storing your batteries when not in use.
Driving
Check the laws and regulations on the use of wireless telephones in the
areas where you drive. Always obey them. Also, if using your phone while
driving, please:
• Give full attention to driving--driving safety is your first responsibility.
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call if driving
conditions so require.
Electronic Devices
Most modern electronic equipment is shielded from RF signals. However,
certain electronic equipment may not be shielded against the RF signals
from your wireless phone.
Pacemakers
The Health Industry Manufacturers Association recommends that a
minimum separation of six (6") inches be maintained between a handheld
wireless phone and a pacemaker to avoid potential interference with the
pacemaker. These recommendations are consistent with the independent
research by and recommendations of Wireless Technology Research.
Persons with pacemakers:
• Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON.
• Should not carry the phone in a breast pocket.
Safety Information iii
• Should use the ear opposite the pacemaker to minimize the potential for
interference.
If you have any reason to suspect that the interference is taking place, turn
your phone OFF immediately.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if they are adequately shielded from external RF
energy. Your physician may be able to assist you in obtaining this
information.
Turn your phone OFF in health care facilities when any regulations posted
in these areas instruct you to do so. Hospitals or health care facilities may
be using equipment that could be sensitive to external RF energy.
Ve h i c l es
RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer or its
representative regarding your vehicle. You should also consult the
manufacturer of any equipment that has been added to your vehicle.
Posted Facilities
Turn your phone OFF in any facility where posted notice so requires.
Aircraft
FCC regulations prohibit using your phone while in the air. Switch OFF
your phone before boarding an aircraft.
iv Safety Information
Blasting Areas
To avoid interfering with blasting operations, turn your phone OFF when
in a “blasting area” or in area posted “TURN OFF TWO-WAY RADIO.”
Obey all signs and instructions.
Potentially Explosive Atmospheres
Turn your phone OFF and do not remove the battery when in any area
with a potentially explosive atmosphere and obey all signs and
instructions. Sparks, from your battery, in such areas could cause an
explosion or fire resulting in bodily injury or even death.
Areas with a potentially explosive atmosphere are often, but not always
clearly marked. They include fueling areas such as gasoline stations; below
deck on boats; fuel or chemical transfer or storage facilities; vehicles using
liquefied petroleum gas (such as propane or butane); areas where the air
contains chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off your
vehicle engine.
For Vehicles Equipped with an Air Bag
An air bag inflates with great force. DO NOT place objects, including both
installed or portable wireless equipment, in the area over the air bag or in
the air bag deployment area. If in-vehicle wireless equipment is
improperly installed and the air bag inflates, serious injury could result.
Federal Communications Commission
This device complies with Part 15 of the FCC Rules. Operation is subject
to the following two conditions:
1. this device may not cause harmful interference, and
2. this device must accept any interference received, including
interference that may cause undesired operation.
Safety Information v
This equipment has been tested and found to comply with the limits for a
Class B digital device, pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses
and can radiated radio frequency energy and, if not installed and used in
accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will
not occur in a particular installation If this equipment does cause harmful
interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct
the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
Changes or modifications not expressly approved by the party responsible
for compliance could void the user's authority to operate the equipment.
European Union Directives Conformance Statement
This device complies with the OJ-Directive as below:
Electromagnetic Compatibility Directive (89/336/EEC), Low Voltage
Directive (73/23/EEC)
And R&TTE Directive (99/05/EEC).
And also complies with the standard:
3GPP TS 51.010-1
EN 301 511
EN 30360/ EN30361
ETSI EN 301 489-1/-7
EN 60950
vi Safety Information
Table of Contents
Safety Information ...........................................................i
1. Preparing Your Phone For Use................................... 1
Inserting a SIM Card ............................................................ 1
Installing a Battery and Charging the Phone ...................... 2
Turning the Phone On ......................................................... 5
2. Getting to Know Your Phone ..................................... 7
Your Phone at a Glance........................................................ 7
Active Flip Feature.............................................................. 11
Standby Screen.................................................................... 11
External Display .....................................................................11
Main Screen ............................................................................12
Icons in the Standby Screen's Status Bar...............................13
Using the Keys in the Standby Mode ....................................15
Menu Navigation................................................................ 21
Main menu .............................................................................21
Sub-menus..............................................................................23
Main menu map.....................................................................28
3. Using Your Phone ..................................................... 31
Making a Phone Call ..........................................................31
Ending a Phone Call ........................................................... 31
Answering a Phone Call .....................................................32
Rejecting an Incoming Call................................................ 33
Turning Off the Ring Tone
for an Incoming Call .......................................................... 33
viiTable of Contents
Making an International Call............................................. 33
Making an Emergency Call ................................................ 34
Dialing an Extension Number ........................................... 34
Speed Dialing ...................................................................... 34
Listening to Voicemails...................................................... 35
Phone Book......................................................................... 37
Adding Contacts to the Phone Book..................................... 37
Finding Contacts in the Phone Book ....................................39
Adding a Caller ID to a Saved Contact .................................40
Setting a Ring Tone for a Saved Contact...............................41
Last Missed, Dialed, and Received Calls............................ 43
Operations During a Call................................................... 45
Using the Silent Profile....................................................... 48
Taking a photo.................................................................... 49
Shooting a Video Clip ........................................................57
Quick Access Menu ............................................................ 60
Message Menu .................................................................... 61
SMS .........................................................................................62
MMS........................................................................................70
SMS Chat ................................................................................75
Voicemail ................................................................................78
Cell Broadcast.........................................................................81
Input Modes ....................................................................... 84
Changing the Text Input Mode............................................. 84
Predictive Input Mode (iTap) ...............................................85
Letter Input Mode (ABC) ......................................................86
Numeric Input Mode (123)...................................................86
viii Table of Contents
Symbol Input Mode ............................................................... 87
Direct Connection to URLs ...............................................88
4. Menus.........................................................................90
Phone Book......................................................................... 90
View ........................................................................................90
Find .........................................................................................90
Add..........................................................................................90
Copy ........................................................................................91
Delete ......................................................................................92
Caller Group ...........................................................................92
Privacy Manager.....................................................................93
Speed Dial ...............................................................................94
Phone Information.................................................................95
Call Records ........................................................................ 97
Missed Calls ............................................................................97
Received Calls .........................................................................97
Dialed Calls.............................................................................97
Delete Call List........................................................................97
Call Display.............................................................................98
Call Information.....................................................................98
Message .............................................................................100
Entertainment................................................................... 101
Games....................................................................................101
JAVA .....................................................................................105
Melody Composer................................................................107
Voice Ring Tone...................................................................111
Digital Camera.................................................................. 112
ixTable of Contents
Media Center ....................................................................113
Images ................................................................................... 113
Video.....................................................................................115
Music.....................................................................................116
Memory Status .....................................................................116
Tools.................................................................................. 117
Alarm ....................................................................................117
World Clock .........................................................................119
Auto Time Zone ...................................................................120
Calendar................................................................................121
Shortcuts ...............................................................................125
Calculator..............................................................................125
Currency Converter .............................................................126
Stopwatch .............................................................................126
Countdown Timer ...............................................................127
Hour Minder ........................................................................127
IrDA ......................................................................................127
Oper.Service...................................................................... 129
WAP ......................................................................................129
STK Menu.............................................................................137
Connect Settings...................................................................138
Settings .............................................................................. 140
Date & Time .........................................................................140
Auto Power On/Off.............................................................. 141
Profile....................................................................................142
Display ..................................................................................144
Call Settings ..........................................................................146
x Table of Contents
Network ................................................................................150
Security .................................................................................151
Power Saving Mode..............................................................155
Language ...............................................................................155
Input Mode...........................................................................155
Flight Mode ..........................................................................155
Restore ..................................................................................155
5. Care and Maintenance ............................................ 156
6. Troubleshooting...................................................... 157
xiTable of Contents
xii Table of Contents
Preparing Your Phone For Use
Inserting a SIM Card
1. Turn the phone over, and release the battery latch. Lift the battery off
the phone.
Battery latch
Do not remove the battery when the phone is on. Doing so could
cause you to lose personal settings or data stored either on your SIM
card or in the phone's memory.
2. Slide the SIM card in under the metal plate in the SIM card slot, with
the SIM card's metal contacts facing down and the cut corner at the
top right.
SIM card
Metal plate
A SIM card can be easily damaged if its metal contacts become
scratched. Therefore, take special care when holding or inserting it.
Preparing Your Phone For Use 1
If you wish to remove the SIM card, you
must first press down the stay, then push
the SIM card out of the slot.
SIM card
Stay
Installing a Battery and Charging the Phone
1. With the battery's metal contacts facing down, align the protruding
tabs on the end with the holes in the battery bay of the phone. Then
push the battery toward the end of the bay to insert the battery's tabs
into the holes. Press down to click the battery in place.
2 Preparing Your Phone For Use
2. Insert the charger connector into the charger socket on the bottom of
the phone. Make sure that the connector is inserted in the correct
orientation.
Charger socket
Charger connector
3. Insert the charger into a power outlet.
4. Once the phone is fully charged, remove the charger from both the
power outlet and the phone.
Preparing Your Phone For Use 3
Charging requires approximately 4 hours.
•
• When charging the phone while it is turned off, the external and
main displays will be activated, showing the animation.
If the charging is performed while the phone is on, the display will
show the icon. The lines showing the battery power level
will scroll until the battery is fully charged.
• When the battery is out of power, the phone will play an alert
sound to remind you to recharge it and then will automatically turn
off.
Do not remove the battery while the phone is charging.
4 Preparing Your Phone For Use
Tur nin g t he P ho ne O n
1. Open the phone's flip.
2. Press and hold to turn the phone on. The phone will display the
welcome animation.
You can select and set a welcome animation. Go to the menu:
Settings > Display > Welcome Animation > Power On. For details,
please refer to page 145.
3. Enter your PIN1 number. If you enter the PIN1 number incorrectly,
press (Clear) or to delete the incorrect numerals. Press and
hold to delete all numerals that have been entered. After
completing entry of your PIN1 number, press
confirm.
The PIN (Personal Identification Number) is a password provided by
a network operator with a SIM card. You need this password in order
to use the SIM card.
If you enter the PIN incorrectly 3 times in a row, the SIM card will lock
down and no longer be usable. If this happens, you must enter the
PUK (Personal Unblocking Key) for that SIM card in order to unlock
it. Please contact your network operator to obtain a PUK.
To cancel PIN password authentication, go to the menu Settings >
Security, enter your PIN code, and select PIN Code > Disable. See
page 151.
4. When the PIN code entered has been accepted, the phone will
automatically search for the designated network. This search process
may take a few seconds.
(OK) or to
Preparing Your Phone For Use 5
5. The standby screen will be displayed, as well as network signal
strength and the name of the network operator. You can now use the
phone.
If the phone cannot detect the network, the on-screen signal strength
meter will show no bars.
If the phone links to a network that you are not authorized to use, the
signal strength meter will show a level of zero. You will only be able to
make emergency calls.
6 Preparing Your Phone For Use
Getting to Know Your Phone
Your Phone at a Glance
The figure below shows the main parts of your phone:
Front v iew 1
Antenna
External display
Camera lens
Getting to Know Your Phone 7
Front view 2
OK key
Earpiece
Main display
Left soft key
Input mode/WAP key
Dial/Answer key
Scroll key
Microphone
8 Getting to Know Your Phone
Right soft key
Clear key
Power on/off key
Alphanumeric keys
Side view
/
Hands-free headset/Data cable jack
Vol u m e ke y
Inserting handsfree headset
data cable
1. Lift off the lid which covers
the jack on the left side of
the phone.
2. Insert the handsfree hadeset/
data cable connecotr into the
jack. Be sure that the side
showing "UP" faces upward
when inserting the
connector.
Getting to Know Your Phone 9
Side key
Lid
Data Cable connector
Bottom and back views
IrDA port
Charger socket
Speaker
Wris t st rap hol e
For your safety, please do not wear the phone in front of your chest.
10 Getting to Know Your Phone
Active Flip Feature
• Opening the flip turns on the main display and turns off the external
display; closing the flip wakes up the external display and turns off
the main display.
• Opening the flip allows you to answer an incoming call. Closing the
flip ends a call, cancels dialing, or rejects an incoming call.
To turn on/off the feature of answering/disconnecting calls by
opening/closing the flip. Go to the menu: Settings > Call Settings>
Answer Mode > Flip Open.
Standby Screen
External Display
After the phone is turned on, closing the flip will
wake up the external display, showing the
information such as the network operator's name
and current time; the status bar will show icons for
network signal strength, battery power, alarm (if
active), etc.
The external display can also alert you to incoming calls, messages, and
missed calls.
Getting to Know Your Phone 11
Main Screen
Status bar
User nam e
Time and date
Name of network
operator
Wallpaper
Press to enter
the Phone Book.
Press to enter
the main menu.
Press to use the
camera function.
• You can set the animation or image you wish to use as the main
display's wallpaper by going to the menu Settings > Display >
Wall pap er > Main LCD. Alternatively, you can go to Media
Center > Images to set the photo you wish to use as the main
display's wallpaper. See page 113 and page 144.
• To set the current time and date, as well as the format in which
they will be shown in the main display's standby screen, go to the
menu Settings > Date&Time. See page 140.
• If you want your own name to appear in the standby screen on the
main display, you can do so by using the menu: Phone Book >
Phone Information > Own Number. See page 96.
• After the standby screen remains for 10 seconds, the soft key bar,
time and date, as well as all the other information currently
displayed will automatically disappear, so that the wallpaper can
be displayed in full screen. You can also press to display/hide
the status bar and information normally shown on the standby
screen.
12 Getting to Know Your Phone
Icons in the Standby Screen's Status Bar
Icon Function Description
Signal strength
Battery status
GPRS network
Message
Alarm
Signal strength of the network. The more
bars indicated, the stronger the signal.
Shows the current level of battery power.
The more bars indicated, the more power
that remains. Four bars: fully charged. No
bars: immediate charging needed. When
charging the phone, the icon will scroll
through the bars until the battery is fully
charged.
GPRS services have been activated on your
SIM card.
If the icon appears in yellow, this
indicates that a new SMS message is
received, or there are unread messages. If
the icon appears in blue, this indicates
that a new MMS message is received, or
there are unread messages. If the icon
appears in red, this indicates that the
phone's message memory is full. For
information about the message function, see
page 61, "Message Menu".
The alarm is turned on. To set the alarm, go
to the menu Tools > Alarm Clock. See
page 117.
Getting to Know Your Phone 13
Icon Function Description
Silent
Normal
Meeting Shows that the Meeting profile is in use.
Outdoors Shows that the Outdoors profile is in use.
Headset Shows that the Headset profile is in use.
Roaming
In the standby screen, press and hold to
activate the silent profile. See page 48,
"Using the Silent Profile".
Shows that the Normal profile is in use. To
set the profile, go to the menu Settings >
Profile. See page 142.
Roaming has been activated (not your
regular network)
14 Getting to Know Your Phone
Using the Keys in the Standby Mode
In this user manual, "long-press" means to press and hold down a key
for about two seconds before release. "Press" means to press a key
and release immediately.
The chart below is meant only to introduce the commands accessible
with keys when the phone is in standby mode. For information on
other key commands available in other operating modes, see the
pertinent sections in this user manual.
Function keys
• When any key is pressed, the phone will provide aural feedback
through keypad tones. To activate or cancel this aural feedback,
enter the menu Settings > Profiles. Scroll to the profile currently
in use and press (Set). Then select Keypad Tone. See page
143.
Key Commands and functions
Power on/off key
• Long-press to turn the phone on or off.
• Press this key to reject incoming calls or cancel a call
being dialed.
Send/Answer key
• Press to send or answer a call.
• Long-press and your phone will automatically call the
last number dialed.
• Press to access the list of last missed/dialed/received
calls.
Getting to Know Your Phone 15
Key Commands and functions
OK key
• Press to open up the main menu.
Left soft key
• Press to access the Phone Book (when Names is
shown).
• Press to save the phone number keyed in from the
standby screen to the Phone Book (when Save is
shown).
Right soft key
• Press this key to use the camera function (when
Camera is shown).
• Press this key to delete all digits entered and return to
the standby screen.
• Long-press to turn the silent profile on or off.
Clear key
• Press this key to delete entered digits one by one; long-
press to delete all digits entered.
16 Getting to Know Your Phone
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