Benq 9H.LJNLB.QBE User Manual

XL Series User Manual

Copyright

Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.

The performance of flicker-free may be affected by external factors such as poor cable quality, unstable power supply, signal interference, or poor grounding, and not limited to the above mentioned external factors. (Applicable for flicker-free models only.)

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to achieve a low-carbon society. Besides meeting international regulatory requirement and standards pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation, using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

Product support

This document aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit the website for the latest version of this document and other product information. Available files vary by model.

1. Make sure your computer is connected to the Internet.

2. Visit the local website from www.BenQ.com or zowie.benq.com. The website layout and content may vary by region/country.

• User manual and related document: www.BenQ.com or zowie.benq.com > Support > Download & FAQ > model name > User Manual

• Drivers and applications: www.BenQ.com or zowie.benq.com > Support > Download & FAQ > model name > Software

Power safety

10-90% 0-3000m0-40°C 10-60% 0-12000m-20-60°C

Please follow these safety instructions for best performance, and long life for your monitor.

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are not sure of the type of power available, consult your dealer or local power company.

• The Class I pluggable equipment Type A must be connected to protective earth.

• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.

• Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or frayed.

For Germany only:

• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or equal to H03VV-F, 3G, 0.75mm2 must be used.

• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to H05VV-F or H05RR-F, 3G, 0.75mm2 must be used.

• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

For models with adapter:

• Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter will result in malfunction and/or danger.

• Allow adequate ventilation around the adapter when using it to operate the device or charge the battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not use the power adapter while it is inside a carrying case.

• Connect the power adapter to a proper power source.

• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is damaged or exposed to excess moisture.

Care and cleaning

• Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on the panel surface may occur.

• The equipment is to be secured to the building structure before operation.

• (For models that support wall or ceiling mounting)

• Install your monitor and monitor mounting kit on a wall with flat surface.

• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor.

• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.

• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor surface with a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or covered. Your monitor should never be placed near or over a radiator or heat sources, or in a built-in installation unless proper ventilation is provided.

• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor.

• Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor.

• Refer to the product label for information on power rating, manufacture date, and identification markings.

Servicing

• Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as dropping or mishandling occurs, contact qualified service personnel for servicing.

• Contact your place of purchase or visit the local website from www.BenQ.com or zowie.benq.com for more support.

Caution

• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.

• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.

• Reduce your eye strain by focusing on objects far way.

• Frequent blinking and eye exercise help keep your eyes from drying out.

Typographics

Icon / Symbol Item Meaning

Warning Information mainly to prevent the damage to components, data, or

personal injury caused by misuse and improper operation or behavior.

Tip Useful information for completing a task.

Note Supplementary information.

In this document, the steps needed to reach a menu may be shown in condensed form, for example: Menu > System > Information.

Table of Contents

Copyright ......................................................................................................................................................... 2

Product support ............................................................................................................................................ 3

Getting started ............................................................................................................................................... 8

Getting to know your monitor ................................................................................................................10

Front view........................................................................................................................................................................ 10

Back view ......................................................................................................................................................................... 10

Connections ..............................................................................................................................................................................11

How to assemble your monitor hardware ............................................................................................ 12

How to detach the stand and the base ...............................................................................................................................17

Adjusting the monitor height ................................................................................................................................................18

Viewing angle adjustment ............................................................................................................................................. 18

Rotating the monitor ..............................................................................................................................................................20

Installing the Shield (shading hood, optional) ....................................................................................................................22

Using the monitor wall mounting kit ..................................................................................................................................24

Getting the most from your monitor .....................................................................................................25

Downloading the LCD Monitor driver files from the Internet........................................................................... 25

How to install the monitor on a new computer ..............................................................................................................26

How to upgrade the monitor on an existing computer .................................................................................................27

How to install on Windows 10 system ..............................................................................................................................28

How to install on Windows 8 (8.1) system .......................................................................................................................29

How to install on Windows 7 system ................................................................................................................................30

How to adjust your monitor ....................................................................................................................31

The control panel........................................................................................................................................................... 31

The S Switch.................................................................................................................................................................... 31

5-way controller and basic menu operations ....................................................................................................................33

Working with the Rotation Keys ............................................................................................................................... 34

Working with the Quick Menu................................................................................................................................ 35

Adjusting display mode ................................................................................................................................................. 37

Choosing an appropriate picture mode.................................................................................................................... 37

Setting up your own game mode................................................................................................................................ 37

Working with game mode to go by S Switch.......................................................................................................... 38

Enabling color vision accessibility (Color Weakness)........................................................................................ 38

Adjusting Dynamic Accuracy (selected models only)............................................................................................ 38

Activating VESA standard DisplayPort Adaptive-Sync (XL2546K)..................................................................... 38

Using Scaling ................................................................................................................................................................. 39

Initial setup for playing games at 144 Hz .................................................................................................................. 39

Navigating the main menu .........................................................................................................................41

Mode menu ..............................................................................................................................................................................42

Color menu ..............................................................................................................................................................................44

Picture menu ..........................................................................................................................................................................46

Save menu ................................................................................................................................................................................47

Display menu ...........................................................................................................................................................................48

Custom menu .........................................................................................................................................................................50

System menu ..........................................................................................................................................................................52

Troubleshooting ...........................................................................................................................................55

Frequently asked questions (FAQ)............................................................................................................................. 55

Need more help?............................................................................................................................................................ 56

7/2/20 Z-XL40K-EM-V0

Getting started

Quick Start Guide

Safety

Instructions

When unpacking please check you have the following items. If any are missing or damaged, please contact the place of purchase for a replacement.

LCD Monitor

Monitor Stand

Monitor Base

Quick Start Guide

Safety Instructions

Regulatory Statements

S Switch (Optional accessory for XL2411K)

Regulatory

Statements

To find the compatible models, visit

www.BenQ.com or zowie.benq.com for

information on XS250.

Shield (Shading hood) (Optional accessory for XL2411K)

To find the compatible models, visit

www.BenQ.com or zowie.benq.com for

information on XH250.

Power Cord (Picture may differ from product supplied

for your region.)

Video Cable: DP

Video Cable: HDMI (Optional accessory)

Audio Cable (Optional accessory)

Protective cover (XL2546K only)

• Available accessories and the pictures shown here may differ from the actual contents and the product supplied for your region. And the package contents may subject to change without prior notice. For cables that are not supplied with your product, you can purchase them separately.

• Consider keeping the box and packaging in storage for use in the future when you may need to transport the monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Always keep the product and accessories out of reach of small children.

Getting to know your monitor

869710

4 5

Front view

Back view

1. Cable management hole

• Above diagram may vary depending on the model.

• Picture may differ from product supplied for your region.

2. AC power input jack

3. Power button

4. 5-way controller

5. Rotation keys

6. Headphone jack

7. S Switch socket

8. (XL2411K) HDMI-3 (1.4) socket (XL2546K) HDMI-3 (2.0) socket

9. (XL2411K) HDMI-2 (1.4) socket (XL2546K) HDMI-2 (2.0) socket

10. HDMI-1 (2.0) socket

11. DisplayPort socket

12. Kensington lock slot

13. (XL2546K) Headphone hook

Connections

PC / Notebook

Headphone

HDMI 1.4 (XL2411K) HDMI 2.0 (XL2546K)

The following connection illustrations are for your reference only. For cables that are not supplied with your product, you can purchase them separately.

For detailed connection methods, see page 14.

1 1

How to assemble your monitor hardware

• If the computer is turned on you must turn it off before continuing. Do not plug-in or turn-on the power to the monitor until instructed to do so.

• The following illustrations are for your reference only. Available input and output jacks may vary depending on the purchased model.

• Avoid finger pressure on the screen surface.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like the monitor packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded surface.

Orient and align the stand base socket with the end of the stand arm. Make sure to align the arrow on the end of the stand to the one on the monitor base.

Turn the base counterclockwise until you cannot go further.

As illustrated, when the stand and the base are locked, the arrow on the end of the stand is aligned to the lock symbol on the monitor stand.

Raise the thumbscrew lids and tighten the thumbscrews as illustrated. Then push the lids back.

Orient and align the stand arm with the monitor, then push them together until they click and lock into place.

Carefully lift the monitor, turn it over and place it upright on its stand on a flat even surface.

To move the monitor, you must hold the handle and the bottom of the stand base at the same time as illustrated. You can protect the monitor using the supplied protective cover.

You might want to adjust the monitor stand height. See

Adjusting the monitor height on page 18 for more

information.

You should position the monitor and angle the screen to minimize unwanted reflections from other light sources.

1 3

2. Connect the video cable.

or or or

The video cables included in your package and the socket illustrations in this document may vary depending on the product supplied for your region.

• Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of the cable to the HDMI port of a digital output device.

• Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable to the computer video socket.

3. Connect the S Switch to the monitor.

Connect the S Switch to the S Switch socket found on the back of the monitor.

4. Connect the headset.

Connect the headphone connector of your headset to the headset jack found on the rear of the monitor.

You may connect headphones to the headphone jack found on the back side of the monitor.

5. Using the headphone hook. (XL2546K only)

Pull out the headphone hook found on the back of the monitor. Leave your headset on the headphone hook if needed. Excessive force on the hook is prohibited.

The maximum load capacity of the headphone hook is 400g.

6. Connect the power cable to the monitor.

Plug one end of the power cord into the socket labelled

on the rear of the monitor. Do not connect the other

end to a power outlet just yet.

7. Organize the cables.

Allow enough cable length while cabling to avoid loose connection and to save the pins or socket connectors from being bent or broken.

8. Connect-to and turn-on the power.

Plug the other end of the power cord into a power outlet and turn it on.

Picture may differ from product supplied for your region.

Turn on the monitor by pressing the power button on the monitor.

1 5

Turn on the computer too. If you have multiple video sources, press the Rotation key 2 and the 5-way controller to select an input source.

Follow the instructions in Getting the most from your

monitor on page 25 to install the monitor software. If you

are prompted by any OSD message, follow the on-screen instructions to proceed.

To extend the service life of the product, we recommend that you use your computer's power management function.

Input

DisplayPort

HDMI1

HDMI2

How to detach the stand and the base

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging the power cable. Turn off the computer before unplugging the monitor signal cable.

Protect the monitor and screen by clearing a flat open area on your desk and placing a soft item like a towel on the desk for padding, before laying the screen face down on a flat clean padded surface.

2. Remove the monitor stand.

While pressing and holding the VESA mount release button

( ), detach the stand from the monitor ( and ).

3. Remove the monitor base.

Raise the thumbscrew lids and release the thumbscrews as illustrated.

In case you intend to use your monitor on the stand in the future, please keep the monitor base and monitor stand somewhere safe for future use.

Turn the base clockwise until you cannot go further.

As illustrated, when the stand and the base are unlocked, the arrow on the end of the stand is aligned to the arrow on the monitor base.

And then detach the base from the stand.

1 7

Adjusting the monitor height

1. To adjust the monitor height, hold both the left and the right sides of the monitor to lower the monitor or lift it up to the desired height.

2. On the monitor stand is an adjustment scale that helps keep track of your preferred monitor height. Move the marker on the scale to the monitor stand height just set.

Avoid placing hands on the upper or lower part of the height-adjustable stand or at the bottom of the monitor, as ascending or descending monitor might cause personal injuries. Never place your hand on the stand either when tilting the monitor upward or downward. Keep children out of reach of the monitor while performing this operation.

Viewing angle adjustment

You may position the screen to the desired angle with the monitor tilt, swivel, and height adjustment functions. Check the product specifications on the website for details.

Tilting the monitor

Tilt the monitor gently. The scale on top of the column helps keep track of your preferred tilt angle.

Swiveling the monitor

1. Turn the monitor to the left or right as desired.

2. Turn the adjustment scale on the monitor base. The interval of measurement is 5 degrees, and you can make adjustment within the possible swivel angle. The scale on the monitor base helps to keep track of your preferred swivel angle.

1 9

Rotating the monitor

90°

1. Pivot the display.

Before rotating the monitor with a portrait viewing orientation, the display has to be rotated 90 degrees.

Right-click the desktop and select Screen resolution from the popup menu. Select Portrait in Orientation, and apply the setting.

Depending on the operating system on your PC, different procedures should be followed to adjust the screen orientation. Refer to the help document of your operating system for details.

2. Fully extend the monitor and tilt it.

Gently lift the display up and extend it to the maximum extended position. Then tilt the monitor.

The monitor should be vertically extended to allow to rotate from landscape to portrait mode.

3. Rotate the monitor 90 degrees clockwise as illustrated.

To avoid the edge of the LCD display hitting the monitor base surface while it is being rotated, do tilt and extend the monitor to the highest position before you start to rotate the display. You should also make sure there are no obstacles around the monitor and there is enough room for cables.

4. Adjust the monitor to the desired viewing angle. See Viewing angle adjustment on page 18 for more information.

If the monitor has been rotated to portrait mode and height adjustment is desired, you should be noted that the wide screen will keep the monitor from being lowered to its minimum height.

2 1

Installing the Shield (shading hood, optional)

To help focusing in games, the Shield (shading hood) avoids the unwanted disturbance interfered with the peripheral vision while playing.

For models that came with shading hoods, two shading hoods are inside the accessory box. Please be careful to prevent damage to the Shield and the monitor. The shading hoods are well-designed and can fit into your monitor properly. Do not use excessive force when installing Shield to avoid possible damage.

For models that did not come with shading hoods, you can purchase them separately. Visit BenQ website for the availability of XH250.

1. Prepare for the shield installation.

Place the monitor upright on its stand on a flat even surface. Make sure the monitor is rotated to the landscape mode.

2. Attach the Shield to the monitor.

Two shading hoods are not identical. The logo should be facing outward on the upper section.

Attaching the hoods by aligning the hooks to the holes on both sides of the monitor. Once the hooks are aligned properly, slide down the hood and the hooks will be locked into place.

3. Adjust the hoods to the desired angle.

Uninstalling the Shield

Please remove the hoods before moving the monitor to different places.

Lift the hoods upward and detach them carefully.

2 3

Using the monitor wall mounting kit

The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the precautions carefully.

Precautions

• Install your monitor and monitor mounting kit on a wall with flat surface.

• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough to support the weight of the monitor. Refer to the product specifications on the website for weight information.

• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.

1. Remove the monitor stand.

Lay the screen face down on a clean and well-padded surface. Detach the monitor stand as instructed in step 1~2 in How to detach the stand and the base on page 17.

2. Remove the screws on the back cover.

Use a cross-pointed screwdriver to release the screws on the back cover. The use of a magnetic-head screwdriver is recommended to avoid of losing the screws.

3. Follow the instruction manuals of the wall mount bracket you purchased to complete the installation.

Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and safety precautions.

Getting the most from your monitor

To gain the most benefit from your new LCD monitor, you should install the custom LCD Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files from the

Internet on page 25 for details.

The circumstances under which you connect and install your LCD Monitor will determine which process you need to follow to successfully install the LCD Monitor driver software. These circumstances relate to which version of Microsoft Windows you are using, and whether you are connecting the monitor and installing the software onto a new computer (without existing monitor driver software), or whether you are upgrading an existing installation (which already has existing monitor driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the monitor to your computer), Windows will automatically recognize the new (or different) hardware, and will launch its Found New Hardware wizard.

Follow the wizard instructions. Further details and step-by-step instructions for either an automatic (new) or upgrade (existing) installation, see:

• How to install the monitor on a new computer on page 26.

• How to upgrade the monitor on an existing computer on page 27.

• If you require a User Name and Password to login to your Windows computer, you must be logged on as an Administrator or as a member of the Administrators group in order to install the monitor driver software. Furthermore, if your computer is connected to a network which has security access requirements, network policy settings may prevent you from installing software on your computer.

• To check the name of the purchased model, refer to the specification label on the back of the monitor.

Downloading the LCD Monitor driver files from the Internet

1. Download the correct driver files from www.BenQ.com or zowie.benq.com > Support > Download

& FAQ

2. On your computer, have your driver files extracted into an empty folder. Remember the file location the files are extracted to.

> model name > Software.

2 5

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the LCD Monitor driver software on a new computer which has never had a monitor driver installed before. This instruction is only suitable for a computer which has never been used before, and for which the LCD Monitor is the first ever monitor to be connected to it.

If you are adding the LCD Monitor to an existing computer that has already had another monitor connected to it (and has monitor driver software installed), you should not be following these instructions. You should instead be following the instructions for How to upgrade the monitor on an existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 12.

When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Follow the prompts until it displays the option to Install Hardware Device Drivers.

1. Check Search for a suitable driver for my device option, and click Next.

2. Look to confirm that the wizard has selected the correct name of your monitor and click Next.

3. Click Finish.

4. Restart the computer.

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and Windows 7 Operating System (OS).

The LCD Monitor driver for your model may well function perfectly with other versions of Windows, however, as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for the particular model monitor you have connected, and letting Windows install the corresponding driver files. You need only steer it in the right direction. Windows has an Upgrade Device Driver Wizard to automate the task and guide you through the file selection and installation process.

See:

• How to install on Windows 10 system on page 28

• How to install on Windows 8 (8.1) system on page 29

• How to install on Windows 7 system on page 30.

2 7

How to install on Windows 10 system

1. Open Display Properties.

Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading

the LCD Monitor driver files from the Internet on page 25.

7. Click Close.

You may be prompted to restart your computer after the driver update is complete.

How to install on Windows 8 (8.1) system

1. Open Display Properties.

Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name of your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading

the LCD Monitor driver files from the Internet on page 25.

7. Click

You may be prompted to restart your computer after the driver update is complete.

Close.

2 9

How to install on Windows 7 system

1. Open Display Properties.

Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and right-click the name of your monitor from the menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click

the LCD Monitor driver files from the Internet on page 25.

7. Click

You may be prompted to restart your computer after the driver update is complete.

Browse and locate the driver files downloaded from the Internet as instructed in Downloading

Close.

How to adjust your monitor

1 23

The control panel

No. Name Description

1. Power key Turns the power on or off.

2. 5-way controller Accesses the functions or menu items as instructed by the on-screen icons. See 5-way controller and basic menu operations on page 33 for more information.

3. Rotation keys Accesses the functions or menu items displayed on the screen. See

Working with the Rotation Keys on page 34 for more information.

The S Switch

Apart from the control keys, S Switch also provides a quick way to control and access the OSD menus.

You need to connect the S Switch to your monitor prior to use. Follow the instructions in Connect the S Switch to the

monitor. on page 14.

No. Name Function

1. Return button • Returns to the previous menu.

• Exits OSD menu.

• Press and hold for 3 seconds close the current menu.

3 1

No. Name Function

2. Wheel

• Scroll up: works the same with .

• Scroll down: works the same with .

• Tilt right: works the same with .

• Tilt left: works the same with .

• Selects menu item by pressing once.

3. Gamer 1 button • Press to switch to Gamer1 (Mode).

• Press and hold for 3 seconds to save the customized display settings for Gamer1 on S Switch.

For advanced functions, see Copying game modes from an S Switch to your

monitor on page 38 for more information.

4. Gamer 2 button • Press to switch to Gamer2 (Mode).

• Press and hold for 3 seconds to save the customized display settings for Gamer2 on S Switch.

For advanced functions, see Copying game modes from an S Switch to your

monitor on page 38 for more information.

5. Gamer 3 button • Press to switch to Gamer3 (Mode).

• Press and hold for 3 seconds to save the customized display settings for Gamer3 on S Switch.

For advanced functions, see Copying game modes from an S Switch to your

monitor on page 38 for more information.

6. S Switch key By default, the key is the hot key for Input. To change the default settings, go to Custom > S Switch Key. See S Switch Key on page 51 for more information.

S Switch is designed for specific models exclusively. Do not connect it to other devices with USB ports. To find the compatible models, visit www.BenQ.com or zowie.benq.com for information on XS250.

5-way controller and basic menu operations

Left Right

Down

Mode: FPS1

1920 x 1080 @ 240Hz

Menu Mode DyAc Black eQualizer Color Vibrance

The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the controller to the directions instructed by the on-screen icons for menu navigation and operations.

OSD icon

5-way controller

operation

(With an available video input but no menu has been activated)

N/A Press Activates the Quick Menu.

(When the Quick Menu has been activated)

Move to the left / right Goes to the previous / next menu setting.

Move up / down • Goes to the previous / next menu item.

• For increase / decrease adjustment.

Press center Confirms the selection.

(When the main menu has been activated)

Press center Confirms the selection.

Move to the right • Enters sub menus.

• Confirms the selection.

Move up • Goes to the previous menu item.

• For up / increase adjustment.

Function

Move down • Goes to the next menu item.

• For down / decrease adjustment.

Move to the left • Returns to the previous menu.

• Exits OSD menu.

3 3

All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to

Mode: FPS1

1920 x 1080 @ 240Hz

Menu Mode DyAc Black eQualizer Color Vibrance

Mode: FPS1

1920 x 1080 @ 240Hz

Menu Mode DyAc Black eQualizer Color Vibrance

Choose 2- 4 itemsConfirmMoveBack

Input

Contrast

Brightness

Color Vibrance

Black eQualizer

DyAc

Mode

None

5 None

4 AMA

3 Black eQualizer

2 None

1 Menu

S Switch Key

Rotation Key 2

Rotation Key 1

Quick Menu

System

Custom

Display

Save

Picture

Color

Mode

1920 x 1080 @ 240Hz

adjust all the settings on your monitor. Available menu options may vary depending on the input sources, functions and settings.

1. Press the 5-way controller.

2. The Quick Menu is displayed.

3. Select Menu to access the main menu.

4. On the main menu, follow the on-screen icons on the bottom of the menu to make adjustments or selection. See Navigating the main menu on page 41 for details on the menu options.

Working with the Rotation Keys

The Rotation Keys (located next to the 5-way controller) perform as hot keys to provide direct access to pre-defined functions. You can change the default setting and designate different functions for these keys.

Accessing the Rotation Key functions

1. Press the key with the desired function on the rear of the monitor.

2. Press the same key repeatedly to cycle through available options on the list.

ConfirmMoveBack

Rotation Key 2

Rotation Key 1

Quick Menu

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

S Switch Key

Choose 2 to 3 items

Standard

Movie

Gamer3

Gamer2

Gamer1

FPS3

FPS2

FPS1

Input

AMA

DyAc

Mode

FPS1

FPS2

Standard

Input

DisplayPort

HDMI1

HDMI2

Item Description

Rotation Key 1 Switches to a list of Mode options by default.

To change the default settings, see Customizing the Rotation Keys on page 35.

Rotation Key 2 Switches to a list of Input options by default.

To change the default settings, see Customizing the Rotation Keys on page 35.

Customizing the Rotation Keys

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Custom > Rotation Key 1 or Rotation Key 2.

3. On the sub menu, select a category.

4. Under the category, check to select up to 3 items for quick access by this key. If 3 items have been selected and a change is preferred, deselect one so all items are available for selection again.

Working with the Quick Menu

The Quick Menu is a quick access to some monitor settings frequently adjusted. It also provides the access to the main menu.

• Press the 5-way controller to bring up the Quick Menu

• Press / to different settings.

• Press / to cycle through menu options / make adjustments.

3 5

• Go go Menu and press to access the main menu.

Mode: FPS1

1920 x 1080 @ 240Hz

Menu Mode DyAc Black eQualizer Color Vibrance

No. Item Description

1 System information Displays current system information, including resolution, refresh rate,

and picture mode.

2 Main menu Accesses the main menu. See Navigating the main menu on page 41 for

more information.

3 On-screen

Operation tips.

instructions

4 Quick settings To customize the setting menus that can be accessed from the Quick

Menu, see Customizing the Quick Menu on page 36.

Customizing the Quick Menu

By default, there are 4 settings that could be customized and quickly adjusted from the Quick Menu. Change the settings if desired.

1. Press the 5-way controller bring up the Quick Menu.

2. Go to Menu > Custom > Quick Menu.

3. The first item is grayed out and cannot be changed. Select one available item and press for further selection.

4. Scroll to one item and press / for confirmation. If you prefer to keep a short Quick Menu, select None for a setting so it will not be displayed on the Quick Menu. Do not choose the same item for 2 settings or choose None for more than 2 settings. A setting menu is grayed out on the Quick Menu if the it is not supported by a picture mode.

5. After the setting is done, press to return to Quick Menu to save properly.

ConfirmMoveBack

Rotation Key 2

Rotation Key 1

Quick Menu

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

S Switch Key

Input

Contrast

Brightness

Color Vibrance

Black eQualizer

DyAc

Mode

None

5 Color Vibrance

4 None

3 Black eQualizer

2 Mode

1 Menu

Adjusting display mode

To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased model, you can adjust the display mode on the monitor. See Display Mode on page 48 for all the available options.

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Display > Display Mode.

3. Select an appropriate display mode. The setting will take effect immediately.

Choosing an appropriate picture mode

Your monitor provides various picture modes that are suitable for different types of images. Display settings can be saved by picture mode. See Mode menu on page 42 for all the available options.

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Mode.

3. Select an appropriate picture mode. The setting will take effect immediately.

Setting up your own game mode

There are several preset picture modes on your monitor that are suitable for games. To better suit your needs, you can change and save the related display settings, and switch to your own game mode easily.

Do not plug or unplug S Switch while configuring game mode settings.

1. Press the 5-way controller to bring up the Quick Menu.

2. Make sure the Auto Save function is enabled from Menu > Save > Auto Save.

3. Adjust the related available settings in different OSD menus.

4. The customized settings are applied and saved automatically to the current mode.

5. Alternatively, go to Menu > Save > Save to and save your preferences to a game mode (Gamer1 /

Gamer2 / Gamer3) to the monitor. If you want to switch to your game mode at any time, go to Mode and select the game mode with the new settings to apply.

If Auto Save is disabled, you need to go to Save > Save Settings to save the settings manually to the current mode after display adjustment.

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Working with game mode to go by S Switch

Once the adjusted display settings have been saved to S Switch, you can take the settings with you to other LCD monitors with the same model name. It is driver-free and helps apply new game modes quickly.

Saving your game modes to S Switch

By default, the settings for game mode buttons (labeled 1~3) on S Switch are identical to the game modes (Gamer1 / Gamer2 / Gamer3) in Mode on your monitor. You can change the setting as desired.

1. Adjust to the personal preference in monitor menu.

2. Press and hold one of the game mode buttons (labeled 1~3) on S Switch for 3 seconds to save the customized settings. The game modes are now saved on S Switch and are ready to go.

Copying game modes from an S Switch to your monitor

Apart from the default and the adjusted settings done on your monitor, you can quickly import settings from other monitors with the same model name via S Switch.

1. Make sure the Auto Save function is enabled from Menu > Save > Auto Save.

2. Plug in an S Switch with new game modes from another monitor with the same model name to your monitor. Press one of the game mode buttons (labeled 1~3) on S Switch to apply and save the settings to your monitor. For example, if the Gamer 2 button is pressed, the Gamer 2 setting will be applied and overwrite Gamer2 on the monitor.

If the Auto Save function is disabled from Menu > Save > Auto Save in the first place and you wish to import the profiles from S Switch to your monitor after pressing a game mode button, go to Menu > Save > Save Settings. Select YES to save the settings manually.

• A system reset or mode reset will restore the monitor and the connected S Switch settings to the factory default values. Unplug the S Switch first if you wish to keep the game mode settings on it. To reset, see Reset Mode on

page 54 or Reset All on page 54 for more information.

• If you wish to apply the Gamer 1/2/3 settings from S Switch temporarily without importing the profiles to your monitor, disable the Auto Save function from Menu > Save > Auto Save before pressing the Gamer 1/2/3 button on S Switch.

Alternatively, download XL Setting to Share from www.BenQ.com or zowie.benq.com to share game mode settings with compatible monitors easily. See Product support on page 3 for the access to the software and its user guide.

Enabling color vision accessibility (Color Weakness)

Color Weakness is accessibility that helps people with color vision deficiency to distinguish colors. You are provided with Red Filter and Green Filter on this monitor. Choose one as needed.

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Color > Color Weakness.

3. Choose either Red Filter or Green Filter.

4. Adjust the value of the filter. A stronger effect is produced as the value increases.

Adjusting Dynamic Accuracy (selected models only)

Dynamic Accuracy feature provides motion stability in games

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Picture > DyAc / DyAc+.

Activating VESA standard DisplayPort Adaptive-Sync (XL2546K)

Monitors featuring with the VESA standard Adaptive-Sync will eliminate screen tearing, stuttering, and juddering during gaming.

1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported technologies please visit www.AMD.com.

2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 14 for more information.

3. Go to System > FreeSync Premium to turn on the function. Pay attention to the on-screen messages before the function switch.

For any questions related to Adaptive-Sync performance please refer to www.AMD.com.

Using Scaling

You can resize your display by Scaling.

1. Press the 5-way controller to bring up the Quick Menu.

2. Go to Menu > Display > Scaling.

Your display may become unstable temporarily when being resized. This is a normal phenomenon and should not be considered as manufacturing defect.

Initial setup for playing games at 144 Hz

You can optimize the monitor to enhance your gaming experience. You might want to start with the following steps.

Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh rate. Refer to the Help document of your operating system for details.

1. Set the screen refresh rate to 144 Hertz (144 Hz). Right-click the desktop and select Screen reso-

lution. Click Advanced settings. Under the Monitor tab, change the screen refresh rate to 144 Hertz. And then click Apply and Ye s to confirm the change.

3 9

2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz. Refer to the Help document that came with your game for details.

3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and check the system information.

4. Select an appropriate picture mode for your game. See Mode menu on page 42.

5. On the selected mode, adjust the brightness of your display. See Brightness on page 46.

6. Adjust the brightness and contrast of the black shades by Black eQualizer. See Black eQualizer on

page 44.

If 144 Hz is not available on your menus, check the following:

• make sure the DisplayPort cable is properly connected to your computer and the monitor

• make sure your GPU supports 144 Hz

• make sure your game supports 144 Hz.

Navigating the main menu

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor. Press the 5-way controller to bring up the Quick Menu and select Menu to access the main menu. See

5-way controller and basic menu operations on page 33 for details.

Available menu options may vary depending on the input sources, functions and settings. Menu options that are not available will become grayed out. And keys that are not available will be disabled and the corresponding OSD icons will disappear. For models without certain functions, their settings and related items will not appear on the menu.

The OSD menu languages may differ from the product supplied to your region, see Language on page 53 under System and OSD Settings for more details.

For more information on each menu, please refer to the following pages:

• Mode menu on page 42

• Color menu on page 44

• Picture menu on page 46

• Save menu on page 47

• Display menu on page 48

• Custom menu on page 50

• System menu on page 52

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Mode menu

ConfirmMoveBack

Gamer1

FPS3

FPS2

FPS1

System

Custom

Display

Save

Picture

Color

Mode

Gamer2

Gamer3

Movie

Standard

Mode: FPS1

1920 x 1080 @ 240Hz

items will not appear on the menu.

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Mode.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Mode Select a picture mode that best suits the type of images shown on

the screen.

The default picture mode is FPS1 (for FPS games) or ECO, depending on the product supplied for your region. Change the setting if needed.

FPS1 For playing FPS (First Person Shooting) games.

FPS2

FPS3

Gamer1 Applied customized display settings.

Gamer2

Gamer3

For details on setting up a game mode, see Setting up your

own game mode on page 37.

Movie For viewing videos.

Item Function Range

Standard For basic PC application.

ECO

(selected models only)

For saving electricity with low power consumption by providing minimum brightness for all running programs.

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Color menu

ConfirmMoveBack

Gamma

Low Blue Light

Color Vibrance

Black eQualizer

System

Custom

Display

Save

Picture

Color

Mode

Color Temperature

Color Weakness

Mode: FPS1

1920 x 1080 @ 240Hz

User Define

Reddish

Bluish

Normal

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Color.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Black eQualizer

Color Vibrance

Low Blue Light

Brings out the dark shades by increasing the brightness without changing those of the light shades.

If the image is too bright or barely contains any dark shades, adjusting the value of Black eQualizer may not show much change to the image.

Provides different sets of color settings. Once applied, you can adjust some of the color settings in the corresponding menus.

Decreases the blue light emitted from the display to reduce the risk of blue light exposure to your eyes.

0 ~ 20

0 ~ 10

The amount of blue light reduced in each low blue light mode varies and

has been set particularly for the specified scenario. Choose one mode to suit your needs.

Item Function Range

Gamma Adjusts the tone luminance. • 1

• 2

• 3

• 4

• 5

Color Temperature

Color Wea kn es s

Normal Allows video and still photographs to be viewed

with natural coloring. This is the factory default color.

Bluish Applies a cool tint to the image and is factory

pre-set to the PC industry standard white color.

Reddish Applies a warm tint to the image and is factory

pre-set to the news print standard white color.

User Define The blend of the Red, Green and Blue primary

colors can be altered to change the color tint of the image. Go to the succeeding R (red), G (green), and B (blue) menus to change the settings.

Decreasing one or more of the colors will reduce their respective influence on the color tint of the image. (e.g. if you reduce the Blue level the image will gradually take on a yellowish tint. If you reduce Green, the image will become a magenta tint.)

Adjusts color matching representation for people with color vision deficiency to distinguish colors easily.

• R (0 ~ 100)

• G (0 ~ 100)

• B (0 ~ 100)

Red Filter Decides the effect produced by the red filter. A

stronger effect is produced as the value increases.

Green Filter Decides the effect produced by the green filter. A

stronger effect is produced as the value increases.

OFF Disables Color Weakness function.

0 ~ 20

4 5

Picture menu

ConfirmMoveBack

Contrast

Brightness

DyAc

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

OFF

High

Premium

AMA

Sharpness

items will not appear on the menu.

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Picture.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

DyAc / DyAc

(selected

Dynamic Accuracy feature provides motion stability in games. • Premium

• High

• OFF

models only)

Brightness Adjusts the balance between light and dark shades. 0 ~ 100

Contrast Adjusts the degree of difference between darkness and lightness. 0 ~ 100

Sharpness Adjusts the clarity and visibility of the edges of the subjects in the

1 ~ 10

image.

AMA Improves the gray level response time of the LCD panel. • Premium

• High

• OFF

Save menu

ConfirmMoveBack

Save to

Save Settings

Auto Save

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

Gamer3

Gamer2

Gamer1

items will not appear on the menu.

ave to

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Save.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Auto Save Saves the adjusted display settings to the current mode

automatically.

The AMA, FreeSync™ Premium, and DyAc / DyAc+ settings take effect immediately regardless of Auto Save setting. Apart from that, the way to save the customized Quick Menu is different. See Customizing the Quick

Menu on page 36 for more information.

• ON

• OFF

Save Settings

Saves the adjusted display settings to the current mode manually.

If Auto Save is disabled, you need to go to Save > Save Settings to manually save the settings to the current mode after display adjustment.

Available only when Auto Save is disabled.

Save to Saves a new set of customized display settings.

See Setting up your own game mode on page 37 for information on applying the game mode.

4 7

• YES

• NO

• Gamer1

• Gamer2

• Gamer3

Display menu

ConfirmMoveBack

RGB Range

Scaling

Display Mode

Input

System

Custom

Display

Save

Picture

Color

Mode

Overscan

Mode: FPS1

1920 x 1080 @ 240Hz

HDMI3

HDMI2

HDMI1

DisplayPort

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Display.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Input Use this to change the input to that appropriate to your video cable

connection type.

• DisplayPort

• HDMI1

• HDMI2

• HDMI3

Display Mode

This feature is provided to allow aspect ratios other than 16:9 to be displayed without geometric distortion.

The options under Display Mode will be different depending on the input signal sources.

Depending on your selection of Mode, different Display Mode option is pre-set. Change the setting if needed.

Full Scales the input image to fill the screen. Ideal for 16:9

aspect images.

Item Function Range

Aspect The input image is displayed without geometric

distortion filling as much of the display as possible.

1:1 Displays the input image in its native resolution

without scaling.

17" (4:3) Displays the input image as if on a 17" monitor of 4:3

aspect ratio.

19" (4:3) Displays the input image as if on a 19" monitor of 4:3

aspect ratio.

19" (5:4) Displays the input image as if on a 19" monitor of 5:4

aspect ratio.

19"W (16:10)

Displays the input image as if on a 19"W monitor of 16:10 aspect ratio.

21.5" (16:9) Displays the input image as if on a 21.5" monitor of 16:9 aspect ratio.

22"W (16:10)

23"W (16:9)

23.6"W

(16:9)

Displays the input image as if on a 22"W monitor of 16:10 aspect ratio.

Displays the input image as if on a 23"W monitor of 16:9 aspect ratio.

Displays the input image as if on a 23.6"W monitor of 16:9 aspect ratio.

(selected models only)

24"W (16:9)

Displays the input image as if on a 24"W monitor of 16:9 aspect ratio.

(selected models only)

Scaling Adjusts the display size to best suit your needs.

Not available when the Display Mode is set to Full or Aspect. For other modes (except 1:1), each mode with its last scaling setting can be saved as quick access.

0 ~ 100

If the Display Mode is 1:1 (and the resolution of the input source is lower than 1920 x 1080), the last 3 scaling settings (in different resolutions of the input source) will be saved for quick access.

RGB Range Determines the range of color scales. Select an option that matches

the RGB range setting on the connected device.

Overscan Slightly enlarges the input image. Use this feature to hide annoying

edge noise if present around your image.

4 9

• Auto Detect

• RGB (0~255)

• RGB (16~255)

• ON

• OFF

Custom menu

ConfirmMoveBack

Rotation Key 2

Rotation Key 1

Quick Menu

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

S Switch Key

Input

Contrast

Brightness

Color Vibrance

Black eQualizer

DyAc

Mode

None

5 Color Vibrance

4 None

3 Black eQualizer

2 Mode

1 Menu

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Custom.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Quick Menu

Sets 2 to 4 settings that could be frequently adjusted from the Quick Menu. Do not choose the same item for 2 settings or choose None for more than 2 settings. See Customizing the Quick

Menu on page 36 for more information.

• None

• Mode (see page

42)

• DyAc / DyAc+

(see page 46)

(selected models only)

• Black eQualizer

(see page 44)

• Color Vibrance

(see page 44)

• Brightness (see

page 46)

• FreeSync

Premium (see page 52)

(selected models only)

• Contrast (see

page 46)

• Input (see page

48)

• Low Blue Light

(see page 44)

• Gamma (see

page 45)

• Sharpness (see

page 46)

Rotation Key 1

Rotation Key 2

S Switch Key

Sets the function to be accessed by the Rotation key 1 / Rotation key 2 on the back of the monitor. See The control panel on page 31 for the location of the key. Select a category first, and choose up to 3 options to be accessed by this key.

Sets the function to be accessed by the S Switch Key on S Switch. See The S Switch on page 31 for the location of the key. Select a category first, and choose up to 3 options to be accessed by this key.

• AMA (see page

46)

• Mode (see page

42)

• DyAc / DyAc+

(see page 46)

(selected models only)

• AMA (see page

46)

• Input (see page

48)

• Mode (see page

42)

• DyAc / DyAc+

(see page 46)

(selected models only)

• AMA (see page

46)

• Input (see page

48)

5 1

System menu

ConfirmMoveBack

Information

OSD Settings

Headphone

System

Custom

Display

Save

Picture

Color

Mode

Mode: FPS1

1920 x 1080 @ 240Hz

Other Setting

20 sec.

15 sec.

10 sec.

5 sec.

3 sec.

Display Time

Language

Reset All

Reset Mode

1. Press the 5-way controller to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select System.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

FreeSync Premium

(selected

Turns the FreeSync™ Premium function on or off.

Pay attention to the on-screen messages before the function switch.

• ON

• OFF

models only)

Headphone Volume Adjusts the audio volume. 0 ~ 100

Mute Mutes the volume. • ON

• OFF

Item Function Range

OSD Settings

Language Sets the OSD menu language.

The language options displayed on your OSD may differ from those shown on the right, depending on the product supplied in your region.

• English

• Français

• Deutsch

• Italiano

• Español

• Polski

• Česky

• Magyar

• Română

• Nederlands

• Русский

• Svenska

• Por tuguê s

•

• 日本語

• 한국어

• 繁體中文

• 简体中文

Display Time

Adjusts the display time of the OSD menu. • 3 sec.

• 5 sec.

• 10 sec.

• 15 sec.

• 20 sec.

Information Displays the product information. • Model Name

• Input

• Optimum Resolution (best with the monitor)

• FreeSync Premium (selected models only)

5 3

Item Function Range

Other Setting

Resolution Notice

Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor

• ON

• OFF

Buzzer Turns the tone of control keys on or off. • ON

• OFF

Input Auto Switch

Auto Power Off

Sets to automatically detect the available input source.

Sets the time to power off the monitor automatically in power saving mode.

• ON

• OFF

• 10 min

• 20 min

• 30 min

LED Indicator

DDC/CI Allows the monitor settings to be set through the

Determines the brightness of the LED indicator. • ON

• OFF

• ON

software on the PC.

DDC/CI, short for Display Data Channel/Command Interface, which was developed by Video Electronics Standards Association (VESA). DDC/CI capability allows monitor controls to be sent via the software for remote diagnostics.

• OFF

Reset Mode Resets the current or all picture modes.

Current Mode

Resets the current picture mode. If the current mode is Gamer1 / Gamer2 /

Gamer3 and an S Switch is connected to the monitor, the same mode on both the monitor and S Switch will be reset.

All Modes Resets all picture modes.

If an S Switch is connected to your monitor while performing this operation, the game mode settings saved on S Switch will be reset as well.

Reset All Resets all mode, color and geometry settings to the factory default

values.

If an S Switch is connected to your monitor while performing this operation, the game mode settings saved on S Switch will be reset as well. Unplug the S Switch first if you wish to keep the game mode settings on it.

• YES

• NO

Troubleshooting

Frequently asked questions (FAQ)

Imaging

The image has a faulty coloration.

It has a yellow, blue or pink appearance.

• The default picture mode is FPS1 (for FPS games) or ECO, depending on the product supplied for your region. If you prefer other picture modes, go to Mode and change setting.

• If the image has a yellow, blue or pink appearance, go to System and Reset Mode to reset the color settings to the factory defaults.

If the image is still not correct and the OSD also has faulty coloration, this means one of the three primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

The image is blurred.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

. And then select the correct resolution, refresh rate and make

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

Pixel errors can be seen. One of several pixels is permanently black, one or more pixels are permanently white, one or

more pixels are permanently red, green, blue or another color.

• Clean the LCD screen.

• Cycle power on-off.

• These are pixels that are permanently on or off and is a natural defect that occurs in LCD technology.

The image is distorted, flashes or flickers.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at its native resolution. To have the optimal display performance of each type of input sources, you can use the Display Mode function to set a proper aspect ratio for the input sources. See Display

Mode on page 48 for details.

. Select the native resolution.

. And then select the correct resolution, refresh rate and make

The image is displaced in one direction.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

. And then select the correct resolution, refresh rate and make

5 5

Faint shadow from the static image displayed is visible on the screen.

• Activate the power management function to let your computer and monitor go into a low power "sleep" mode when not actively in use.

• Use a screensaver to prevent the occurrence of image retention.

Power LED indicator

The LED indicator is white or orange.

• If the LED lights up in solid white, the monitor is powered on.

• If the LED is illuminated in white and there is a message Out of Range on the screen, this means you are using a display mode that this monitor does not support, please change the setting to one of the supported mode. Download Resolution file from the website (see Product support on

page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution,

refresh rate and make adjustments based on these instructions.

• If the LED is illuminated in orange, the power management mode is active. Press any button on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

• If the LED is off, check the power supply mains socket, the external power supply and the mains switch.

OSD controls

The OSD controls are inaccessible.

To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds.

OSD messages

A message Out of Range on the screen during computer boot up process.

If there is a message Out of Range on the screen during computer boot up process, this means computer compatibility caused by operating system or graphic card. The system will adjust the refresh rate automatically. Just wait until the operating system is launched.

Audio

No sound can be heard from the connected external speakers.

• Remove your headphone (if the headphone is connected to the monitor).

• Check whether the headphone jack is properly connected.

• If the external speakers are USB-powered, check whether the USB connection is OK.

• Increase the volume (volume may be muted or too low) on the external speakers.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or visit the local website from www.BenQ.com or zowie.benq.com for more support and local customer service.

Benq 9H.LJNLB.QBE User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright

Disclaimer

Product support

Power safety

Getting started

Getting to know your monitor

Front view

Back view

Connections

How to assemble your monitor hardware

How to detach the stand and the base

Adjusting the monitor height

Viewing angle adjustment

Rotating the monitor

Installing the Shield (shading hood, optional)

Using the monitor wall mounting kit

Getting the most from your monitor

Downloading the LCD Monitor driver files from the Internet

How to install the monitor on a new computer

How to upgrade the monitor on an existing computer

How to install on Windows 10 system

How to install on Windows 8 (8.1) system

How to install on Windows 7 system

How to adjust your monitor

The control panel

The S Switch

5-way controller and basic menu operations

Working with the Rotation Keys

Working with the Quick Menu

Adjusting display mode

Choosing an appropriate picture mode

Setting up your own game mode

Working with game mode to go by S Switch

Enabling color vision accessibility (Color Weakness)

Adjusting Dynamic Accuracy (selected models only)

Activating VESA standard DisplayPort Adaptive-Sync (XL2546K)

Using Scaling

Initial setup for playing games at 144 Hz

Navigating the main menu

Mode menu

Color menu

Picture menu

Save menu

Display menu

Custom menu

System menu

Troubleshooting

Frequently asked questions (FAQ)

Need more help?