Benq 9H.LJKLA.TBE User Manual

LCD Monitor

User Manual

EX Series

Copyright

Copyright © 2020 by BenQ Corporation. All rights reserved. No part of this publication may be
reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or
computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical,
manual or otherwise, without the prior written permission of BenQ Corporation.

Disclaimer

BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to
the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular
purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes
from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of
such revision or changes.

The performance of flicker-free may be affected by external factors such as poor cable quality, unstable
power supply, signal interference, or poor grounding, and not limited to the above mentioned external
factors. (Applicable for flicker-free models only.)

BenQ ecoFACTS

BenQ has been dedicated to the design and development of greener product as part of its aspiration to
realize the ideal of the "Bringing Enjoyment 'N Quality to Life" corporate vision with the ultimate goal to
achieve a low-carbon society. Besides meeting international regulatory requirement and standards
pertaining to environmental management, BenQ has spared no efforts in pushing our initiatives further to
incorporate life cycle design in the aspects of material selection, manufacturing, packaging, transportation,
using and disposal of the products. BenQ ecoFACTS label lists key eco-friendly design highlights of each
product, hoping to ensure that consumers make informed green choices at purchase. Check out BenQ's
CSR Website at http://csr.BenQ.com/ for more details on BenQ's environmental commitments and

achievements.

2

Product support

This document aims to provide the most updated and accurate information to customers, and thus all
contents may be modified from time to time without prior notice. Please visit the website for the latest
version of this document and other product information. Available files vary by model.

1. Make sure your computer is connected to the Internet.

2. Visit the local website from www.BenQ.com. The website layout and content may vary by
region/country.

• User manual and related document: www.BenQ.com > Support > Download & FAQ > model name >

User Manual

• Drivers and applications: www.BenQ.com > Support > Download & FAQ > model name > Software

3

Power safety

10-90% 0-3000m0-40°C 10-60% 0-12000m-20-60°C

Please follow these safety instructions for best performance, and long life for your monitor.

• The AC plug isolates this equipment from the AC supply.

• The power supply cord serves as a power disconnect device for pluggable equipment. The socket outlet

should be installed near the equipment and be easily accessible.

• This product should be operated from the type of power indicated on the marked label. If you are not

sure of the type of power available, consult your dealer or local power company.

• The Class I pluggable equipment Type A must be connected to protective earth.

• An approved power cord greater or equal to H03VV-F or H05VV-F, 2G or 3G, 0.75mm2 must be used.

• Use only the power cord provided by BenQ. Never use a power cord that appears to be damaged or

frayed.

For Germany only:

• (If the weight of the product is less than or equal to 3 kg) An approved power cord greater or equal to

H03VV-F, 3G, 0.75mm2 must be used.

• (If the weight of the product is more than 3 kg) An approved power cord greater or equal to H05VV-F

or H05RR-F, 3G, 0.75mm2 must be used.

• (If a remote control is provided) RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN

INCORRECT TYPE. DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.

For models with adapter:

• Use only the power adapter supplied with your LCD Monitor. Use of another type of power adapter

will result in malfunction and/or danger.

• Allow adequate ventilation around the adapter when using it to operate the device or charge the

battery. Do not cover the power adapter with paper or other objects that will reduce cooling. Do not
use the power adapter while it is inside a carrying case.

• Connect the power adapter to a proper power source.

• Do not attempt to service the power adapter. There are no service parts inside. Replace the unit if it is

damaged or exposed to excess moisture.

Care and cleaning

• Do not place the monitor face down on the floor or a desk surface directly. Otherwise, scratches on

the panel surface may occur.

• The equipment is to be secured to the building structure before operation.

• (For models that support wall or ceiling mounting)

• Install your monitor and monitor mounting kit on a wall with flat surface.

• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable enough
to support the weight of the monitor.

• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.

4

• Always unplug the product from the power outlet before cleaning. Clean the LCD monitor surface with
a lint-free, non-abrasive cloth. Avoid using any liquid, aerosol or glass cleaners.

• Slots and openings on the back or top of the cabinet are for ventilation. They must not be blocked or
covered. Your monitor should never be placed near or over a radiator or heat sources, or in a built-in
installation unless proper ventilation is provided.

• Do not place heavy loads on the monitor to avoid possible personal injury or damage to the monitor.

• Consider keeping the box and packaging in storage for use in the future when you may need to
transport the monitor.

• Refer to the product label for information on power rating, manufacture date, and identification
markings.

Servicing

• Do not attempt to service this product yourself, as opening or removing covers may expose you to
dangerous voltages or other risks. If any of the above mentioned misuse or other accident such as
dropping or mishandling occurs, contact qualified service personnel for servicing.

• Contact your place of purchase or visit the local website from www.BenQ.com for more support.

Caution

• The monitor should be 50 ~ 70 cm (20 ~ 28 inches) away from your eyes.

• Looking at the screen for an extended period of time causes eye fatigue and may deteriorate your
eyesight. Rest your eyes for 5 ~ 10 minutes for every 1 hour of product use.

• Reduce your eye strain by focusing on objects far way.

• Frequent blinking and eye exercise help keep your eyes from drying out.

Typographics

Icon / Symbol Item Meaning

Warning Information mainly to prevent the damage to components, data, or

personal injury caused by misuse and improper operation or
behavior.

Tip Useful information for completing a task.

Note Supplementary information.

In this document, the steps needed to reach a menu may be shown in condensed form, for example:
Menu > System > Information.

5

Table of Contents

Copyright ......................................................................................................................................................... 2

Product support ............................................................................................................................................ 3

Getting started ............................................................................................................................................... 8

Getting to know your monitor ................................................................................................................10

Front view........................................................................................................................................................................ 10

Bottom view.................................................................................................................................................................... 10

Back view ......................................................................................................................................................................... 10

Connections ..............................................................................................................................................................................11

How to assemble your monitor hardware ............................................................................................ 12

How to detach the stand and the base ...............................................................................................................................17

Using the monitor wall mounting kit ..................................................................................................................................19

Getting the most from your BenQ monitor .........................................................................................20

Downloading the LCD Monitor driver files from the Internet........................................................................... 20

How to install the monitor on a new computer ..............................................................................................................21

How to upgrade the monitor on an existing computer .................................................................................................22

How to install on Windows 10 system ..............................................................................................................................23

How to install on Windows 8 (8.1) system .......................................................................................................................24

How to install on Windows 7 system ................................................................................................................................25

How to adjust your monitor ....................................................................................................................26

The control panel........................................................................................................................................................... 26

5-way controller and basic menu operations ....................................................................................................................27

Setting up your monitor for different scenarios ..................................................................................................... 28

Switching the inputs quickly with the looping key.................................................................................................. 29

Working with the Quick Menu................................................................................................................................ 30

Available menu options to each Color Mode .................................................................................................................32

Adjustable OSD settings............................................................................................................................................... 32

Working with the HDRi hot key................................................................................................................................ 33

Adjusting screen brightness automatically (Bright Intelligence Plus).................................................................. 33

Working with HDR technology.................................................................................................................................. 34

Choosing an audio scenario......................................................................................................................................... 35

Adjusting display mode ................................................................................................................................................. 35

Choosing an appropriate color mode ....................................................................................................................... 35

Connecting the monitor to your MacBook series product ..........................................................................

Enabling color vision accessibility (Color Weakness)........................................................................................ 35

Activating FreeSync Premium...................................................................................................................................... 35

Working with Video Format Support technology.................................................................................................. 36

Initial setup for playing games at 144 Hz .................................................................................................................. 36

....... 35

Navigating the main menu .........................................................................................................................38

6

Input menu ...............................................................................................................................................................................39

Quick Menu ............................................................................................................................................................................40

Color Mode menu ................................................................................................................................................................42

Eye care menu ........................................................................................................................................................................45

Audio menu .............................................................................................................................................................................47

System menu ..........................................................................................................................................................................48

Troubleshooting ...........................................................................................................................................51

Frequently asked questions (FAQ)............................................................................................................................. 51

Need more help?............................................................................................................................................................ 53

7

6/15/20
EX10-EM-V0

Getting started

When unpacking please check you have the following items. If any are missing or damaged, please contact
the place of purchase for a replacement.

BenQ LCD Monitor

Monitor Stand

Monitor Base

Quick Start Guide

Safety Instructions

Regulatory Statements

Power Cord
(Picture may differ from product supplied

for your region.)

Quick Start Guide

Safety

Instructions

Regulatory

Statements

8

I/O Cover

Video Cable: HDMI

Video Cable: DP
(Optional accessory)

Video Cable: DP to mini DP
(Optional accessory)

Audio Cable
(Optional accessory)

• Available accessories and the pictures shown here may differ from the actual contents and the product supplied for
your region. And the package contents may subject to change without prior notice. For cables that are not supplied
with your product, you can purchase them separately.

• Consider keeping the box and packaging in storage for use in the future when you may need to transport the
monitor. The fitted foam packing is ideal for protecting the monitor during transport.

Always keep the product and accessories out of reach of small children.

9

Getting to know your monitor

132

44

10811912

5

7

6

Front view

Bottom view

1. Light sensor

2. Cable management hole

3. HDRi hot key

Back view

4. Speakers

5. Looping key

6. 5-way controller

7. Power button

8. Headphone jack

9. HDMI socket x 2

10. DisplayPort socket

11. AC power input jack

12. Kensington lock slot

• Above diagram may vary depending on the model.

• Picture may differ from product supplied for your region.

10

Connections

PC / Notebook / Gaming console

Headphone

The following connection illustrations are for your reference only. For cables that are not supplied with
your product, you can purchase them separately.

For detailed connection methods, see page 14.

1 1

How to assemble your monitor hardware

• If the computer is turned on you must turn it off before continuing.
Do not plug-in or turn-on the power to the monitor until instructed to do so.

• The following illustrations are for your reference only. Available input and output jacks may vary depending on the
purchased model.

• Avoid finger pressure on the screen surface.

1. Attach the monitor base.

Please be careful to prevent damage to the monitor. Placing the screen surface on an object like a stapler or a mouse
will crack the glass or damage the LCD substrate voiding your warranty. Sliding or scraping the monitor around on
your desk will scratch or damage the monitor surround and controls.

Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like the monitor
packaging bag on the desk for padding.

Gently lay the screen face down on a flat clean padded
surface.

Attach the monitor stand to the monitor base as illustrated
until it locks in place.

Raise the thumbscrew lid and tighten the thumbscrew as
illustrated. Then push the lid back.

1

2

12

Orient and align the stand arm with the monitor, then push
them together until they click and lock into place.

Carefully lift the monitor, turn it over and place it upright
on its stand on a flat even surface.

2

1

You should position the monitor and angle the screen to
minimize unwanted reflections from other light sources.

Your monitor is an edge-to-edge monitor and should be handled
with care. Avoid finger pressure on the screen surface. Excessive
force on the display is prohibited.

2. Connect the power cable to the monitor.

Pass the cable through the cable management hole on the
stand arm first.

Plug one end of the power cord into the socket labelled

on the rear of the monitor. Do not connect the other

end to a power outlet just yet.

1 3

3. Connect the video cable.

or or

The video cables included in your package and the socket illustrations in this document may vary depending on the
product supplied for your region.

• Connect the plug of the HDMI cable to the HDMI port on the monitor. Connect the other end of
the cable to the HDMI port of a digital output device.

• Connect the plug of the DP cable to the monitor video socket. Connect the other end of the cable
to the computer video socket.

4. Connect the audio cable.

You may connect headphones to the headphone jack found
on the back side of the monitor.

5. Organize the cables.

Allow enough cable length while cabling to avoid loose
connection and to save the pins or socket connectors from
being bent or broken.

14

6. Install the I/O cover.

Align the I/O cover with the holes on the back of the
monitor, and press the sides and the bottom of the cover
against the holes to lock it into place. Push from the
bottom of the cover and check if the it has been installed
properly.

7. Adjust the monitor height.

To adjust the monitor height, hold both the top and the
bottom of the monitor to lower the monitor or lift it up to
the desired height.

Your monitor is an edge-to-edge monitor and should be handled
with care. Avoid finger pressure on the screen surface. Excessive
force on the display is prohibited.

Avoid placing hands on the upper or lower part of the
height-adjustable stand or at the bottom of the monitor, as
ascending or descending monitor might cause personal injuries.
Never place your hand on the stand either when tilting the
monitor upward or downward. Keep children out of reach of
the monitor while performing this operation.

8. Connect-to and turn-on the power.

Plug the other end of the power cord into a power outlet
and turn it on.

Picture may differ from product supplied for your region.

1 5

Turn on the monitor by pressing the power button on the

Input

HDMI1: Cinema

HDMI2: Game

DP: Standard

monitor.

Turn on the computer too. If you have multiple video
sources, press the looping key and the 5-way controller to
select an input source.

Follow the instructions in Getting the most from your

BenQ monitor on page 20 to install the monitor software.

To extend the service life of the product, we recommend that
you use your computer's power management function.

9. Setting up the monitor for certain scenarios.

You are prompted to set the monitor to work in specified scenarios when powering on the monitor for the
first time. See Setting up your monitor for different scenarios on page 28 to complete the configuration.

16

How to detach the stand and the base

123

1. Prepare the monitor and area.

Turn off the monitor and the power before unplugging the
power cable. Turn off the computer before unplugging the
monitor signal cable.

2. Remove the I/O cover.

Remove the I/O cover from its bottom as illustrated. You
might want to tilt the monitor to remove it easily. Unplug
all cables carefully.

Protect the monitor and screen by clearing a flat open area
on your desk and placing a soft item like a towel on the
desk for padding, before laying the screen face down on a
flat clean padded surface.

Please be careful to prevent damage to the monitor. Placing the
screen surface on an object like a stapler or a mouse will crack
the glass or damage the LCD substrate voiding your warranty.
Sliding or scraping the monitor around on your desk will scratch
or damage the monitor surround and controls.

3. Remove the monitor stand.

While pressing and holding the VESA mount release button

( ), detach the stand from the monitor ( and ).

3

1

2

1 7

4. Remove the monitor base.

Release the screw on the bottom of the monitor base and
detach the monitor base as illustrated.

In case you intend to use your monitor on the stand in the
future, please keep the monitor base and monitor stand
somewhere safe for future use.

1

2

18

Using the monitor wall mounting kit

The back of your LCD monitor has a VESA standard mount with 100mm pattern, allowing the installation
of a wall mount bracket. Before starting to install a monitor wall mounting kit, please read the
precautions carefully.

Precautions

• Install your monitor and monitor mounting kit on a wall with flat surface.

• Ensure that the wall material and the standard wall mount bracket (purchased separately) are stable
enough to support the weight of the monitor. Refer to the product specifications on the website for
weight information.

• Turn off the monitor and the power before disconnecting the cables from the LCD monitor.

1. Remove the monitor stand.

Lay the screen face down on a clean and well-padded
surface. Detach the monitor stand as instructed in step 1~2
in How to detach the stand and the base on page 17.

2. Remove the screws on the back cover.

Use a cross-pointed screwdriver to release the screws on
the back cover. The use of a magnetic-head screwdriver is
recommended to avoid of losing the screws.

3. Follow the instruction manuals of the wall mount bracket you purchased to complete
the installation.

Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to the monitor. Make sure that all screws are
tightened and secured properly. Consult a professional technician or BenQ service for wall mount installation and
safety precautions.

1 9

Getting the most from your BenQ monitor

To gain the most benefit from your new BenQ LCD monitor, you should install the custom BenQ LCD
Monitor driver software as provided on the local website. See Downloading the LCD Monitor driver files

from the Internet on page 20 for details.

The circumstances under which you connect and install your BenQ LCD Monitor will determine which
process you need to follow to successfully install the BenQ LCD Monitor driver software. These
circumstances relate to which version of Microsoft Windows you are using, and whether you are
connecting the monitor and installing the software onto a new computer (without existing monitor driver
software), or whether you are upgrading an existing installation (which already has existing monitor
driver software) with a newer monitor.

In either case however, the very next time you turn on your computer (after connecting the monitor to
your computer), Windows will automatically recognize the new (or different) hardware, and will launch
its Found New Hardware wizard.

Follow the wizard instructions. Further details and step-by-step instructions for either an automatic
(new) or upgrade (existing) installation, see:

• How to install the monitor on a new computer on page 21.

• How to upgrade the monitor on an existing computer on page 22.

• If you require a User Name and Password to login to your Windows computer, you must be logged on as an
Administrator or as a member of the Administrators group in order to install the monitor driver software.
Furthermore, if your computer is connected to a network which has security access requirements, network policy
settings may prevent you from installing software on your computer.

• To check the name of the purchased model, refer to the specification label on the back of the monitor.

Downloading the LCD Monitor driver files from the Internet

1. Download the correct driver files from www.BenQ.com > Support > Download & FAQ > model
name > Software.

2. On your computer, have your driver files extracted into an empty folder. Remember the file location
the files are extracted to.

20

How to install the monitor on a new computer

This instruction details the procedure for selecting and installing the BenQ LCD Monitor driver software
on a new computer which has never had a monitor driver installed before. This instruction is only suitable
for a computer which has never been used before, and for which the BenQ LCD Monitor is the first ever
monitor to be connected to it.

If you are adding the BenQ LCD Monitor to an existing computer that has already had another monitor connected to
it (and has monitor driver software installed), you should not be following these instructions. You should instead be
following the instructions for How to upgrade the monitor on an existing computer.

1. Follow the instructions in How to assemble your monitor hardware on page 12.

When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware
Wizard. Follow the prompts until it displays the option to Install Hardware Device Drivers.

1. Check Search for a suitable driver for my device option, and click Next.

2. Look to confirm that the wizard has selected the correct name of your monitor and click Next.

3. Click Finish.

4. Restart the computer.

2 1

How to upgrade the monitor on an existing computer

This instruction details the procedure for manually updating the existing monitor driver software on your
Microsoft Windows computer. It is currently tested as compatible for Windows 10, Windows 8 (8.1), and
Windows 7 Operating System (OS).

The BenQ LCD Monitor driver for your model may well function perfectly with other versions of Windows, however,
as at the time of writing, BenQ has done no testing of this driver on other versions of Windows and cannot guarantee
its operation on those systems.

Installing monitor driver software involves selecting an appropriate information file (.inf) from the
downloaded driver files for the particular model monitor you have connected, and letting Windows install
the corresponding driver files. You need only steer it in the right direction. Windows has an Upgrade
Device Driver Wizard to automate the task and guide you through the file selection and installation
process.

See:

• How to install on Windows 10 system on page 23

• How to install on Windows 8 (8.1) system on page 24

• How to install on Windows 7 system on page 25.

22

How to install on Windows 10 system

1. Open Display Properties.

Go to Start, Settings, Devices, Devices and Printers and right-click the name of your monitor from the
menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading

the LCD Monitor driver files from the Internet on page 20.

7. Click Close.

You may be prompted to restart your computer after the driver update is complete.

.

2 3

How to install on Windows 8 (8.1) system

1. Open Display Properties.

Move the cursor to the lower-right of the screen or press the Windows + C buttons on the keyboard to
bring up the Charm bar. Go to Settings, Control Panel, Devices and Printers and right-click the name
of your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading

the LCD Monitor driver files from the Internet on page 20.

7. Click

You may be prompted to restart your computer after the driver update is complete.

.

Close.

24

How to install on Windows 7 system

1. Open Display Properties.

Go to Start, Control Panel, Hardware and Sound, Devices and Printers and right-click the name of
your monitor from the menu.

Alternatively, right-click the desktop and select Personalize, Display, Devices and Printers, and
right-click the name of your monitor from the menu.

1. Select Properties from the menu.

2. Click the Hardware tab.

3. Click Generic PnP Monitor, and then the Properties button.

4. Click the Driver tab and the Update Driver button.

5. In the Update Driver Software window, select the option Browse my computer for driver

software

6. Click

the LCD Monitor driver files from the Internet on page 20.

7. Click

You may be prompted to restart your computer after the driver update is complete.

.

Browse and locate the driver files downloaded from the Internet as instructed in Downloading

Close.

2 5

How to adjust your monitor

1

2
3

The control panel

No. Name Description

1. Looping key Accesses video source selection menu. See Switching the inputs quickly

with the looping key on page 29 for more information.

2. 5-way controller Accesses the functions or menu items as instructed by the on-screen
icons. See 5-way controller and basic menu operations on page 27 for
more information.

3. Power key Turns the power on or off.

26

5-way controller and basic menu operations

Left Right

Up

Down

Input

HDMI1: Cinema

HDMI2: Game

DP: Standard

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

HDMI2: Game

Color Mode

Standard

Light Tuner

0

Brightness

50

AMA

1

Menu

The 5-way controller is located at the rear of the monitor. While sitting in front of the monitor, move the
controller to the directions instructed by the on-screen icons for menu navigation and operations.

OSD icon

5-way controller

operation

(With an available video input but no menu has been activated)

N/A Press center or move to

Activates the Quick Menu.

the right / left

N/A Move up / down Adjusts volume.

(When the video source selection menu has been activated)

Move up / down Switches to the desired input source.

(When the Quick Menu has been activated)

Move up / down Goes to the previous / next menu setting.

Move to the right / left • Goes to the next / previous menu item.

• (When Menu is highlighted) Move to the left to close the
Quick Menu; move to the right to access the main
menu.

Function

Press center • Closes the Quick Menu.

(When the main menu has been activated)

Press center Confirms the selection.

Move to the right • Enters sub menus.

Move up • Goes to the previous menu item.

Move down • Goes to the next menu item.

• (When Menu is highlighted) Accesses the main menu.

• Confirms the selection.

• For up / increase adjustment.

• For down / decrease adjustment.

2 7

OSD icon

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

HDMI2: Game

Color Mode

Standard

Light Tuner

0

Brightness

50

AMA

1

Menu

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

HDMI2: Game

Color Mode

Standard

Light Tuner

0

Brightness

50

AMA

1

Menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

HDMI 1: Game

HDMI 2: Game

DP: Game

Scenario

Standard

Game

Cinema

12

34

5-way controller

operation

Function

Move to the left • Returns to the previous menu.

• Exits OSD menu.

All OSD (On Screen Display) menus can be accessed by the control keys. You can use the OSD menu to
adjust all the settings on your monitor. Available menu options may vary depending on the input sources,
functions and settings.

1. Press the 5-way controller.

2. The Quick Menu is displayed.

3. Select Menu to access the main menu.

4. On the main menu, follow the on-screen icons on the bottom of the menu to make adjustments or
selection. See Navigating the main menu on page 38 for details on the menu options.

Setting up your monitor for different scenarios

28

Depending on the environment the product is used, there are several input ports on your monitor and
you can preset a scenario for each input respectively. If possible, complete the connections and

configuration on the first use of the monitor, so you can switch scenarios easily without further hasty

An example of monitor use in
different scenarios

For movie watching

For console gaming

For PC gaming

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Welcome

Please select a scenario

Input

Quick Menu

Color Mode

Eye Care

Audio

System

HDMI 1: Game

HDMI 2: Game

DP: Game

Scenario

Standard

Game

Cinema

setup.

1. Connect the input sources to the monitor properly as instructed in Connect the video cable. on page

14.

2. Select a scenario for an available input source. The scenario changes with the input source. If your
skip the configuration now, the scenario is preset to be Game for each input source. You can
change the setting from Menu > Input later.

3. To switch an input source / scenario, press the looping key. See Switching the inputs quickly with the

looping key on page 29 for more information.

• You are prompted to complete the configuration again after a system reset from Menu > System > Reset All.

• If you have switched off the scenario configuration from Menu > Input > Scenario, the scenario of each input is
set to be Standard by default.

Switching the inputs quickly with the looping key

1. Press the looping key to bring up the input source selection menu. Each source is preset for a scenario
as described in Setting up your monitor for different scenarios on page 28. The scenario changes with
the input source.

2 9

2. Press the looping key repeatedly to cycle through the available video sources.

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

HDMI2: Game

Color Mode

Standard

Light Tuner

0

Brightness

50

AMA

1

Menu

1

2

3

4

5

Input

HDMI1: Cinema

HDMI2: Game

DP: Standard

Working with the Quick Menu

The Quick Menu is a quick access to change some monitor settings frequently adjusted by scenario. It
also provides the access to the main menu.

• Press / / to bring up the Quick Menu.

• Press / to different settings.

• Go go Menu and press to access the main menu.

No. Item Description

1 System information Displays current system information, including resolution, refresh rate,

2 Input source and the

3Color mode

4 Quick settings

preset scenario

HDR status, and Adaptive-Sync status.

Displays the current video source / scenario.
To change the scenario that goes with an input, go to Menu > Input.

See Setting up your monitor for different scenarios on page 28 for more
information.

Press / to cycle through the available color modes. See Color

Mode on page 43 for more information.

Press / to make adjustments. The default setting menus vary by
scenario and may not be adjustable on certain color modes. See

Available menu options to each Color Mode on page 32 for available

options on each color mode.
To customize the setting menus that can be accessed from the Quick

Menu, see Customizing the Quick Menu on page 31.

30

No. Item Description

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

Standard

Game

Cinema

1. Input

2. Color Mode

3. Light Tuner

4. AMA

5. Brightness

Input

Color Mode

Light Tuner

Black eQualizer

Color Vibrance

AMA

Brightness

Contrast

5 Main menu Accesses the main menu. See Navigating the main menu on page 38 for

more information.

Customizing the Quick Menu

By default, there are 3 settings that could be customized to go with each scenario on the Quick Menu.
Change the settings if desired.

1. Press / / to bring up the Quick Menu.

2. Go to Menu > Quick Menu.

3. Select a scenario and press for further selection.

4. The first two items are grayed out and cannot be changed. Select one available item and press
for further selection.

5. Scroll to one item and press / for confirmation. A setting menu is grayed out on the Quick
Menu if the it is not supported by a color mode.

3 1

Available menu options to each Color Mode

Depending on the Color Mode you just set, the available options for color adjustment may vary. The list
is for reference only as available options also vary by input. Menu options that are not available will
become grayed out.

Color Mode

Options

Black eQualizer XX X

Light Tuner XX X

Color Vibrance XX XVVVVXXX

Brightness VX XVVV

Contrast VX XVVV

Gamma X X X XXX

Color

Te m p e r a t u r e

AMA V V V VVVVVVV

Blur Reduction XX X

B.I.+

Low Blue Light XX XVVVVXXX

Adjust by

duration

Color Weakness XX XVVVVXXX

HDR Game HDRi

X X X XXX

X

X X X XXX

(1)

V

Cinema

HDRi

(1)

V

FPS RPG

V

XVVV

(2)

V

XXX

X

(2)

V

Racing

Game

V

Standard sRGB M-Book ePaper

XX

(3)

(3)

V

(3)

V

(3)

V

(3)

V

(2)

(2)

V

(4)

V

(3)

V

XXX

XXX

V

VX

XXX

XXX

XXX

X

X

(3)

V

(4)

V

(3)

V

(3)

V

(3)

V

(4)

V

X

• V: Available.

• X: Not available.

(1)

: The B.I.+ setting is kept as it is, and cannot be changed.

•

(2)

•

: Available only when the fresh rate is above 100 Hz. Adaptive-Sync is disabled when Blur Reduction is turned

on.

(3)

: Available only when B.I.+ is disabled.

•

(4)

•

: Available only when Adjust by duration is disabled.

Adjustable OSD settings

While some settings (e.g., OSD language) are changed and take effect immediately regardless of other
monitor settings or input, most OSD settings can be adjusted and saved to go with inputs, color modes,
or scenarios. As an input, a color mode, or a scenario is selected, the desired settings are applied.

Items Description

Scenario Saved and applied by input switch.

Display Mode

Overscan

RGB PC Range

Color Mode Saved and applied by input and scenario switch.

Audio mode

Vol um e

B.I.+

Low Blue Light

Adjust by duration

Color Weakness

32

Items Description

Game HDRi

Cinema HDRi

HDR

OFF

12

Black eQualizer Saved and applied by input and color mode switch.

Light Tuner

Color Vibrance

Brightness

Contrast

Gamma

Color Temperature

AMA

Blur Reduction

Working with the HDRi hot key

The monitor takes advantage of Bright Intelligence Plus technology to balance screen brightness while
playing HDR content to keep all image details. You are provided with a hot key to switch to a preferred
HDR setting easily.

1. Make sure HDR content is available. See Working with HDR technology on page 34 for more infor-
mation. HDR function is enabled automatically once HDR content is available to the monitor.

2. Press the HDRi hot key to bring up a list of HDR options.

3. Press the same key repeatedly to cycle through the options to the desired one. See Color Mode

menu on page 42 for more information.

To enable B.I.+ or HDR respectively, see Adjusting screen brightness automatically (Bright Intelligence Plus) on

page 33 or Enabling HDR function on page 34.

Adjusting screen brightness automatically (Bright Intelligence Plus)

The Bright Intelligence Plus function works with certain color modes only. If it is not available, its menu options will
become grayed out.

The built-in light sensor works with Bright Intelligence Plus technology to detect the ambient light, image
brightness, contrast, and color temperature, and then balance the screen automatically. It helps keep
image details as well as to reduce eye strain.

To enable this function, go to Menu > Eye care > B.I.+ (Bright Intelligence Plus) > ON. It takes a few
seconds to complete the adjustment.

If you select Game HDRi or Cinema HDRi, the Bright Intelligence Plus function is enabled
automatically.

The performance of Bright Intelligence Plus may be impacted by the light sources and the monitor tilt angle. You can
increase the light sensor sensitivity from Eye care > B.I.+ (Bright Intelligence Plus) > Sensor Sensitivity if needed.
See page 45 for more information.

3 3

Working with HDR technology

• Your monitor supports HDR10 technology.

• The information regarding HDR-compatible devices and content in this document is most up-to-date at the time of
publication. For the latest information, contact your device manufacturer and content provider.

To enable HDR function, you need to have a compatible player and content.

1. Make sure a FHD HDR player is ready. Players with the following names and resolutions are sup­ported.

Commonly used names for FHD

FHD, 1080p

(may vary by manufacturer)

Commonly used names for HDR10

HDR Premium, High Dynamic Range, HDR

(may vary by manufacturer)

2. Make sure HDR content is available. Content may come from a FHD player.

3. Make sure the player and the monitor have been connected via an appropriate cable:

• the provided HDMI / DP / DP to mini DP cable / USB-C™ cable (if available)

• an HDMI cable that is HDMI High Speed or HDMI Premium certified (for models with HDMI inputs)

• a DP / DP to mini DP cable that is DisplayPort compliance certified (for models with DP inputs)

• a certified USB-C™ cable (for models with USB-C™ inputs)

Enabling HDR function

If the instructions in Working with HDR technology on page 34 are followed and the input content is
HDR-compatible, the OSD message HDR: On is displayed on the screen. This means your content
player and content are HDR-compatible and the HDR function is properly enabled. The monitor is
following the ST2084 standard to process the HDR content. In this case, the monitor is set to Game
HDRi by default.

You can press the HDRi hot key to bring up the HDR settings and select another HDR mode from the
list. Alternatively, go to Color Mode for selection.

Enabling HDR-emulated mode

If the connection is complete and no OSD message is displayed, this means the content player and/or the
content are not HDR-compatible. The monitor stays to the color mode recently chosen for non-HDR
content. You can manually enable HDR-emulated mode by selecting HDR, Game HDRi, or Cinema
HDRi from Color Mode.

Content type Selected color mode

HDR content If a non-HDR mode is selected, it is changed to

Game HDRi automatically.

Game HDRi
Cinema HDRi
HDR

Non-HDR content If a non-HDR color mode is selected. HDR: OFF

Game HDRi
Cinema HDRi
HDR

System information on

main menu

HDR: ON

HDR: Emulated

34

Choosing an audio scenario

Several audio equalizers are provided for audio playback in different scenarios.

1. Press / / to bring up the Quick Menu.

2. Go to Menu > Audio > Audio mode.

3. Select one option from the list. See Audio mode on page 47 for more information.

Adjusting display mode

To display images of aspect ratio other than 16:9 and size other than the panel size of your purchased
model, you can adjust the display mode on the monitor.

1. Press / / to bring up the Quick Menu.

2. Go to Menu > System > Display > Display Mode.

3. Select an appropriate display mode. The setting will take effect immediately.

Choosing an appropriate color mode

Your monitor provides various picture modes that are suitable for different types of images. Display
settings can be saved by color mode. See Color Mode on page 43 for all the available picture modes.

1. Press / / to bring up the Quick Menu.

2. Go to Menu > Color Mode for a desired color mode.

3. Under each mode, adjust and save the settings to suit your needs.

Connecting the monitor to your MacBook series product

While the monitor is connected to your MacBook series product, switch to M-Book mode which
represents MacBook’s color matching and visual representation on your monitor.

1. Connect your monitor to the MacBook series product.

2. Press / / to bring up the Quick Menu.

3. Go to Menu > Color Mode.

4. Select M-Book. The setting will take effect immediately.

Enabling color vision accessibility (Color Weakness)

Color Weakness is accessibility that helps people with color vision deficiency to distinguish colors. You
are provided with Red Filter and Green Filter on this monitor. Choose one as needed.

1. Press / / to bring up the Quick Menu.

2. Go to Menu > Eye care > Color Weakness.

3. Choose either Red Filter or Green Filter.

4. Adjust the value of the filter. A stronger effect is produced as the value increases.

Activating FreeSync Premium

Monitors featuring with the FreeSync will eliminate screen tearing, stuttering, and juddering during
gaming.

1. Use a compatible graphics processing units (GPU) with the forthcoming driver. Confirm supported
technologies please visit www.AMD.com.

3 5

2. Ensure to connect with DisplayPort or HDMI. See Connect the video cable. on page 14 for more
information.

For any questions related to FreeSync Premium performance please refer to www.AMD.com.

Working with Video Format Support technology

Your monitor supports playback of 24P videos if they were originally produced at this frame rate. With
Video Format Support technology the monitor displays such videos at the correct cadence without any
pulldowns to distort the source video. This function is enabled automatically if compatible content is
available to the monitor.

Initial setup for playing games at 144 Hz

You can optimize the monitor to enhance your gaming experience. You might want to start with the
following steps.

Depending on the operating system on your PC, different procedures should be followed to adjust the screen refresh
rate. Refer to the Help document of your operating system for details.

1. Set the screen refresh rate to 144 Hertz (144 Hz). Right-click the desktop and select Screen reso-

lution. Click Advanced settings. Under the Monitor tab, change the screen refresh rate to 144
Hertz. And then click Apply and Ye s to confirm the change.

36

2. Go to the setup menu in your game, and change the frame rate or screen refresh rate to 144 Hz.
Refer to the Help document that came with your game for details.

3. To check if the screen refresh rate has been changed, go to the Quick Menu on your monitor and
check the system information.

If 144 Hz is not available on your menus, check the following:

• make sure the DisplayPort cable is properly connected to your computer and the monitor

• make sure your GPU supports 144 Hz

• make sure your game supports 144 Hz.

3 7

Navigating the main menu

You can use the OSD (On Screen Display) menu to adjust all the settings on your monitor.

Press / / to bring up the Quick Menu and select Menu to access the main menu. See

5-way controller and basic menu operations on page 27 for details.

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related
items will not appear on the menu.

The OSD menu languages may differ from the product supplied to your region, see Language on page 49 under
System and OSD Settings for more details.

For more information on each menu, please refer to the following pages:

• Input menu on page 39

• Quick Menu on page 40

• Color Mode menu on page 42

• Eye care menu on page 45

• Audio menu on page 47

• System menu on page 48

38

Input menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

HDMI 1: Game

HDMI 2: Game

DP: Game

Scenario

Standard

Game

Cinema

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related

items will not appear on the menu.

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Input.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Input Use this to change the input to that appropriate to your video cable

connection type.
A scenario could be designated for an input. See Setting up your

monitor for different scenarios on page 28 for more information.

• HDMI1

• HDMI2

• DP

• Scenario

3 9

Quick Menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

Standard

Game

Cinema

1. Input

2. Color Mode

3. Light Tuner

4. AMA

5. Brightness

Input

Color Mode

Light Tuner

Black eQualizer

Color Vibrance

AMA

Brightness

Contrast

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related

items will not appear on the menu.

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Quick Menu.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Quick
Menu

Sets 3 settings that could be frequently adjusted from the Quick
Menu. See Working with the Quick Menu on page 30 and

Customizing the Quick Menu on page 31 for more information.

If Input > Scenario is disabled, only Standard is available for setup.

40

Item Function Range

Standard For basic PC application. • Input (cannot

be changed)

Game For gaming.

Cinema For watching movies.

• Color Mode
(cannot be
changed)

• Light Tuner

• Black
eQualizer

• Color
Vibrance

• AMA

• Brightness

• Contrast

• Audio Mode

• Vo lum e

• Low Blue
Light

• Blur
Reduction

4 1

Color Mode menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

AdjustBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

HDR

Game HDRi

Cinema HRDi

FPS

RPG

Racing Game

Standard

sRGB

Black eQualizer

Light Tuner

Color Vibrance

Brightness

Contrast

Gamma

Color Temperature

AMA

50

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related
items will not appear on the menu.

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Color Mode.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

42

Item Function Range

Color
Mode

Select a color mode that best suits the type of images shown on the
screen.

HDR Enables HDR function. • Black eQualizer

Game HDRi Enables HDR and B.I.+ functions at the same time

while the contrast is enhanced.

Cinema

Enables HDR and B.I.+ functions together.

HDRi

FPS For playing FPS (First Person Shooting) games.

• Light Tuner

• Color Vibrance

• Brightness

• Contrast

• Gamma

• Color

RPG For playing RPG (Role Playing) games.

Racing

For playing racing games.

Game

Standard For basic PC application.

M-Book Minimizes the visual differences between the

Temperature

• AMA

• Blur Reduction

(Motion Blur
Reduction)

• Reset Color

monitor and the connected MacBook series
product.

ePaper For reading e-books or documents in black and

white with suitable on-screen brightness and clear
texts.

Available menu options may vary depending on the input sources, functions and settings. See Available

menu options to each Color Mode on page 32 for more information.

Item Function Range

Black
eQualizer

Light Tuner Brings out the dark shades by increasing the brightness, contrast,

Brings out the dark shades by increasing the brightness without
changing those of the light shades.

If the image is too bright or barely contains any dark shades, adjusting the
value of Black eQualizer may not show much change to the image.

0 ~ 10

-10 ~ 10

and saturation all together.

Color
Vibrance

Provides different sets of color settings. Once applied, you can
adjust some of the color settings in the corresponding menus.

0 ~ 20

Brightness Adjusts the balance between light and dark shades. 0 ~ 100

Contrast Adjusts the degree of difference between darkness and lightness. 0 ~ 100

Gamma Adjusts the tone luminance. The default value is 3 (the standard

1 ~ 5

value for Windows).

4 3

Item Function Range

Color
Temperature

Normal Allows video and still photographs to be viewed

with natural coloring. This is the factory default
color.

Bluish Applies a cool tint to the image and is factory

pre-set to the PC industry standard white color.

Reddish Applies a warm tint to the image and is factory

pre-set to the news print standard white color.

User Define The blend of the Red, Green and Blue primary

colors can be altered to change the color tint of
the image. Go to the succeeding R (red), G
(green), and B (blue) menus to change the

• R (0 ~ 100)

• G (0 ~ 100)

• B (0 ~ 100)

settings.
Decreasing one or more of the colors will reduce

their respective influence on the color tint of the
image. (e.g. if you reduce the Blue level the image
will gradually take on a yellowish tint. If you
reduce Green, the image will become a magenta
tint.)

AMA Improves the gray level response time of the LCD panel. 0 ~ 3

Blur
Reduction

(Motion Blur
Reduction)

Reduces motion blur in games or during video playback.

Note the impacts of the Blur Reduction function once activated.

- Brightness is decreased.

- Flicker-free is disabled.

- Available only when the fresh rate is above 100 Hz. Adaptive-Sync is
disabled when Blur Reduction is turned on.

• ON

• OFF

Reset Color Resets the custom color settings to the factory defaults. • YES

• NO

44

Eye care menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

AdjustBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

B.I.+

Low Blue Light

Color Weakness

Adjust by duration

Red Filter

Green Filter

10

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related
items will not appear on the menu.

B.I.+ (Bright
Intelligence
Plus)

Low Blue
Light

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Eye care.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Turns the Bright Intelligence Plus function on or off. The built-in light
sensor works with Bright Intelligence Plus technology to detect the
ambient light, image brightness, contrast, and color temperature,

• ON

• OFF

and then balance the screen automatically.

Light
Meter

Sensor
Sensitivity

Decreases the blue light emitted from the display to reduce the risk
of blue light exposure to your eyes.

The higher the value is, the more blue light has been decreased.

Sets to display the light condition around the
monitor on the screen.

Adjusts sensitivity of light sensor to change the
brightness range to be detected. This may be helpful
to correct uneven lighting in light detection.

• ON

• OFF

0 ~ 100

0 ~ 20

4 5

Item Function Range

Color
Weakness

Adjust by
duration

Adjusts color matching representation for people with color vision
deficiency to distinguish colors easily.

Red Filter Decides the effect produced by the red filter. A

stronger effect is produced as the value increases.

Green
Filter

Decides the effect produced by the green filter. A
stronger effect is produced as the value increases.

The color temperature of the monitor changes as the usage time
increases to reduce possible eye strain.

0 ~ 20

0 ~ 20

• ON

• OFF

46

Audio menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

AdjustBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

Volume

Audio mode

Mute

25

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related
items will not appear on the menu.

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select Audio.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

Item Function Range

Vol um e Adjusts the audio volume. 0 ~ 50

Audio
mode

Selects one of the equalizers to obtain the best audio effect in
certain scenarios.

Game Enhances the sound positioning so you can identify

the location or origin of detailed sounds, e.g., a flying
bullet or an enemy’s footsteps.

Cinema Enhances the bass while keeps the vocal clear.

Pop / Live Keeps the music and the vocal in harmony as if in

Mute Mutes the audio input. • ON

live.

• OFF

4 7

System menu

Color Mode: Standard

Audio mode: Game

HDR: OFF

FreeSync Premium: On

1920 x 1080

144 Hz

ConfirmMoveBack

Input

Quick Menu

Color Mode

Eye Care

Audio

System

OSD Settings

Auto Power Off

Display

RGB PC Range

Information

Reset All

Language

Display Time

OSD Lock

3 Sec.

5 Sec.

10 Sec.

15 Sec.

20 Sec.

Available menu options may vary depending on the input sources, functions and settings. Menu options
that are not available will become grayed out. And keys that are not available will be disabled and the
corresponding OSD icons will disappear. For models without certain functions, their settings and related
items will not appear on the menu.

1. Press / / to bring up the Quick Menu.

2. Select Menu from the Quick Menu.

3. Use or to select System.

4. Select to go to a sub menu, and then use or to select a menu item.

5. Use or to make adjustments, or use to make selection.

6. To return to the previous menu, select .

7. To exit the menu, select .

48

Item Function Range

OSD
Settings

Language Sets the OSD menu language.

The language options displayed on your OSD may differ
from those shown on the right, depending on the
product supplied in your region.

• English

• Français

• Deutsch

• Italiano

• Español

• Polski

• Česky

• Magyar

• Română

• Nederlands

• Русский

• Svenska

• Português

•

• 日本語

• 한국어

• 繁體中文

Auto Power
Off

Display

Adjusts the display time of the OSD menu. • 3 sec.

Time

OSD Lock Prevents all the monitor settings from being

accidentally changed. When this function is
activated, the OSD controls and hotkey operations
will be disabled.

To unlock the OSD controls, press and hold any key for
10 seconds.

Sets the time to power off the monitor automatically in power
saving mode.

• 简体中文

• 5 sec.

• 10 sec.

• 15 sec.

• 20 sec.

• OFF

• 10 min

• 20 min

• 30 min

4 9

Item Function Range

Display Display

Mode

Overscan Slightly enlarges the input image. Use this feature to

RGB PC
Range

Determines the range of color scales. Select an option that matches
the RGB range setting on the connected device.

This feature is provided to allow aspect ratios other
than 16:9 to be displayed without geometric
distortion.

Full Scales the input image to fill the

screen. Ideal for 16:9 aspect images.

Aspect The input image is displayed without

geometric distortion filling as much
of the display as possible.

1:1 Displays the input image in its native

resolution without scaling.

hide annoying edge noise if present around your
image.

Available only when the input source is HDMI.

• ON

• OFF

• Auto Detect

• RGB (0~255)

• RGB (16~235)

Information Displays the product information. • Input

• Current
Resolution

• Optimum
Resolution

• HDR

• Model Name

Reset All Resets all mode, color and geometry settings to the factory default

values.

You are prompted to set scenarios for available inputs after system reset.
See Setting up your monitor for different scenarios on page 28 for more
information.

• YES

• NO

50

Troubleshooting

Frequently asked questions (FAQ)

Imaging

The image is blurred.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

Does the blurring only occur at resolutions lower than the native (maximum) resolution?

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

Pixel errors can be seen.
One of several pixels is permanently black, one or more pixels are permanently white, one or

more pixels are permanently red, green, blue or another color.

• Clean the LCD screen.

. And then select the correct resolution, refresh rate and make

. Select the native resolution.

• Cycle power on-off.

• These are pixels that are permanently on or off and is a natural defect that occurs in LCD
technology.

The image has a faulty coloration.

It has a yellow, blue or pink appearance.
Go to the selected color mode from Color Mode. Select Reset Color, and then choose YES to

reset the color settings to the factory defaults.
If the image is still not correct and the OSD also has faulty coloration, this means one of the three

primary colors is missing in the signal input. Now check the signal cable connectors. If any pin is
bent or broken off, please contact your dealer to get necessary support.

The image is distorted, flashes or flickers.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

You are running the monitor at its native resolution, but the image is still distorted.

Images from different input sources may appear distorted or stretched on the monitor running at
its native resolution. To have the optimal display performance of each type of input sources, you
can use the Display Mode function to set a proper aspect ratio for the input sources. See Display

Mode on page 50 for details.

. And then select the correct resolution, refresh rate and make

The image is displaced in one direction.

Download Resolution file from the website (see Product support on page 3). Refer to "Adjusting

the Screen Resolution"

adjustments based on these instructions.

. And then select the correct resolution, refresh rate and make

5 1

Faint shadow from the static image displayed is visible on the screen.

• Activate the power management function to let your computer and monitor go into a low power
"sleep" mode when not actively in use.

• Use a screensaver to prevent the occurrence of image retention.

Power LED indicator

The LED indicator is white or orange.

• If the LED lights up in solid white, the monitor is powered on.

• If the LED is illuminated in white and there is a message Out of Range on the screen, this means
you are using a display mode that this monitor does not support, please change the setting to one
of the supported mode. Download Resolution file from the website (see Product support on

page 3). Refer to "Adjusting the Screen Resolution". And then select the correct resolution,

refresh rate and make adjustments based on these instructions.

• If the LED is illuminated in orange, the power management mode is active. Press any button on
the computer keyboard or move the mouse. If that does not help, check the signal cable
connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

• If the LED is off, check the power supply mains socket, the external power supply and the mains
switch.

OSD controls

The OSD controls are inaccessible.

To unlock the OSD controls when it is preset to be locked, press and hold any key for 10 seconds.

OSD messages

A message Out of Range on the screen during computer boot up process.

If there is a message Out of Range on the screen during computer boot up process, this means
computer compatibility caused by operating system or graphic card. The system will adjust the
refresh rate automatically. Just wait until the operating system is launched.

Audio

No sound can be heard from the built-in speakers.

• Check whether the desired cable to input audio signals is properly connected. See Connect the

audio cable. on page 14 for details.

• Increase the volume (volume may be muted or too low).

• Remove your headphone and/or external speakers. (If they are connected to the monitor, the
built-in speakers are automatically muted.)

No sound can be heard from the connected external speakers.

• Remove your headphone (if the headphone is connected to the monitor).

• Check whether the headphone jack is properly connected.

• If the external speakers are USB-powered, check whether the USB connection is OK.

• Increase the volume (volume may be muted or too low) on the external speakers.

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Sensors

The light sensor of the monitor does not work well.

The light sensor is located at the front bottom of the monitor. Please check:

• If you have removed the sensor protection sticker.

• If the Bright Intelligence / Bright Intelligence Plus function has been turned on. Check Eye Care
> B.I.+ (Bright Intelligence Plus).

• If there are any obstacles in front of the sensor that keep the
sensor from detecting the light properly.

• If there are any objects or clothing in bright colors in front of the
sensor. Bright colors (especially white and fluorescent colors)
reflect light and the sensor cannot detect the main light sources.

HDR

There is a message HDR: Emulated showing on the screen.

This means the input content is not HDR-compatible and the monitor is in HDR-emulated mode.
Refer to Working with HDR technology on page 34 to check if a supported player, content, and
the certified cable are used.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or visit the
local website from www.BenQ.com for more support and local customer service.

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