Benq 9H.JJP77.17E User Manual

Digital Projector
User Manual
Installation Projector I LK952 / LK953ST
V 1.00

Warranty and Copyright information

Limited warranty
BenQ warrants this product against any defects in material and workmanship, under normal usage and storage.
Proof of purchase date will be required with any warranty claim. In the event this product is found to be defective within the warranty period, BenQ's only obligation and your exclusive remedy shall be replacement of any defective parts (labor included). To obtain warranty service, immediately notify the dealer from which you purchased the product of any defects.
Important: The above warranty shall be void if the customer fails to operate the product in accordance with BenQ's written instructions, especially the ambient humidity must be in-between 10% and 90%, temperature in-between 0°C and 40°C, altitude lower than 3000 m (used with High Altitude Mode), and avoiding to operate the projector in a dusty environment. This warranty gives you specific legal rights, and you may have other rights which vary from country to country.
For other information, please visit www.BenQ.com.
Copyright
Copyright © 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation to notify any person of such revision or changes.
*DLP, Digital Micromirror Device and DMD are trademarks of Texas Instruments. Others are copyrights of their respective companies or organizations.
Patents
Please go to http://patmarking.benq.com/ for the details on BenQ projector patent coverage.
2 Warranty and Copyright information
Table of Contents
Warranty and Copyright information ................................................................................ 2
Important safety instructions .............................................................................................. 4
Introduction .......................................................................................................................... 6
Shipping contents ....................................................................................................................................... 6
Projector exterior view ............................................................................................................................ 7
Control Panel .............................................................................................................................................. 8
Control terminals ....................................................................................................................................... 9
Remote control ........................................................................................................................................10
Installation ........................................................................................................................... 13
Choosing a location ................................................................................................................................. 13
Cooling notice ...........................................................................................................................................13
Obtaining a preferred projected image size....................................................................................... 14
Mounting the projector........................................................................................................................... 16
Adjusting the projector position........................................................................................................... 17
Adjusting the projected image............................................................................................................... 18
Connection .......................................................................................................................... 19
Operation ............................................................................................................................ 21
Starting up the projector ........................................................................................................................21
Using the menus .......................................................................................................................................22
Securing the projector ............................................................................................................................ 23
Switching input signal ...............................................................................................................................24
Shutting down the projector ................................................................................................................. 25
Menu operation ................................................................................................................... 26
PICTURE menu ..................................................................................................................................... 26
DISPLAY menu...................................................................................................................................... 30
INSTALLATION menu .....................................................................................................................31
SYSTEM SETUP: BASIC menu ..................................................................................................... 32
SYSTEM SETUP: ADVANCED menu ........................................................................................33
INFORMATION menu ....................................................................................................................... 34
Maintenance ........................................................................................................................ 35
Care of the projector .............................................................................................................................. 35
Light source information ........................................................................................................................ 36
LED Indicators........................................................................................................................................... 37
Troubleshooting ................................................................................................................. 38
Specifications ...................................................................................................................... 39
Projector specifications ..........................................................................................................................39
Dimensions ................................................................................................................................................40
Timing chart............................................................................................................................................... 41
RS232 command....................................................................................................................................... 46
3 Table of Contents

Important safety instructions

Your projector is designed and tested to meet the latest standards for safety of information technology equipment. However, to ensure safe use of this product, it is important that you follow the instructions mentioned in the user manual / installation guide and marked on the product.
1. Please read the user manual / installation guide before you operate your projector. Save it for future reference.
2. Do not look straight at the projector lens during operation. The intense light beam may damage your eyes.
3. Refer servicing to qualified service personnel.
4. Always open the lens shutter (if any) or remove the lens cap (if any) when the projector light source is on.
5. The light source becomes extremely hot during operation.
6. In some countries, the line voltage is NOT stable. This projector is designed to operate safely within a mains voltage between 100 to 240 volts AC, but could fail if power cuts or surges of ±10 volts occur. In areas where the mains voltage may fluctuate or cut out, it is
recommended that you connect your projector through a power stabilizer, surge protector or uninterruptible power supply (UPS).
7. Do not block the projection lens with any objects when the projector is under operation as this could cause the objects to become heated and deformed or even cause a fire. To temporarily turn off the light source, use the blank function.
8. Do not operate light sources beyond the rated light source life.
9. Do not place this product on an unstable cart, stand, or table. The product may fall, sustaining serious damage.
10. Do not attempt to disassemble this projector. There are dangerous high voltages inside which may cause death if you should come into contact with live parts.
Under no circumstances should you ever undo or remove any other covers. Refer servicing only to suitably qualified professional service personnel.
11. Do not block the ventilation holes.
- Do not place this projector on a blanket, bedding or any other soft surface.
- Do not cover this projector with a cloth or any other item.
- Do not place inflammables near the projector.
If the ventilation holes are seriously obstructed, overheating inside the projector may result in a fire.
12. Do not stand the projector on end vertically. Doing so may cause the projector to fall over, causing injury or resulting in damage to the projector.
13. Do not step on the projector or place any objects upon it. Besides probable physical damage to the projector, doing so may result in accidents and possible injury.
14. When the projector is under operation, you may sense some heated air and odor from its ventilation grill. It is a normal phenomenon and not a product defect.
15. Do not place liquids near or on the projector. Liquids spilled into the projector may cause it to fail. If the projector does become wet, disconnect it from the power supply's power outlet and call BenQ to have the projector serviced.
16. This apparatus must be earthed.
17. Do not place this projector in any of the following environments.
4 Important safety instructions
- Space that is poorly ventilated or confined. Allow at least 50 cm clearance from walls and free flow of air around the projector.
- Locations where temperatures may become excessively high, such as the inside of a car with all windows rolled up.
- Locations where excessive humidity, dust, or cigarette smoke may contaminate optical components, shorten the projector's life span and darken the image.
- Locations near fire alarms
- Locations with an ambient temperature above 40°C / 104°F
- Locations where the altitudes are higher than 3000 m (10000 feet).
Risk Group 2
1. According to the classification of photobiological safety of light sources and light source systems, this product is Risk Group 2, IEC 62471-5:2015.
2. Possibly hazardous optical radiation emitted from this product.
3. Do not stare at operating light source. May be harmful to the eyes.
4. As with any bright source, do not stare into the direct beam.
The projector’s light source unit uses a laser.
Laser Caution
This product belongs to CLASS 1 laser product and complies with IEC 60825-1:2014.
LASER RADIATION, DO NOT STARE INTO BEAM, CLASS 1 LASER PRODUCT.
5 Important safety instructions

Introduction

Shipping contents

Carefully unpack and verify that you have all of the items shown below. If any of these items are missing, please contact your place of purchase.
Standard accessories
Projector Remote control and batteries Installation guide Power cord
The supplied accessories will be suitable for your region, and may differ from those illustrated.
Optional accessories
1. Ceiling mount CMG3
2. 3D glasses
3. InstaShow™ (WDC10)
6 Introduction

Projector exterior view

2
5
6
4
3
7
16
17
18
19
19
5
5
16
1616
18
19
19
5
5
2
8
3
9
15
5
5
2
11
1
5
13 14
20 20
10
12
1. Vent (heated air exhaust)
2. IR remote sensor
3. Zoom ring
12. AC power jack
13. POWER indicator light/TEMPerature warning light/LIGHT indicator light (See LED Indicators on page 37.)
4. Focus ring
14. Filter cover
5. Adjuster feet
6. Projection lens
7. Lens cover
8. Lens shift adjustment knobs (LEFT/RIGHT, UP/DOWN)
9. Vent (cool air intake)
10. Control terminals (See Control terminals
on page 9.)
15. External control panel (See Control Panel on page 8.)
16. Ceiling mount holes
17. Security bar
18. Projector holder
19. Third party mounting holes
20. InstaShow holes
11. Kensington anti-theft lock slot
7 Introduction

Control Panel

3
2
2
2
1
4
5
7
2 6
1. MENU
Turns on the On-Screen Display (OSD) menu.
2. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
Keystone keys (, )
Displays the keystone correction page.
Vol um e ke ys (, )
Decreases or increase the projector volume.
3. POWER
Toggles the projector between standby mode and on.
4. BACK
Goes back to previous OSD menu, exits and saves menu settings.
5. AUTO
Automatically determines the best picture timings for the displayed image when PC signal (analog RGB) is selected.
6. OK
Confirms the selected On-Screen Display (OSD) menu item.
7. SOURCE
Displays the source selection bar.
All the key presses described in this document are available on the remote control or projector.
8 Introduction

Control terminals

1 3 5
2 6 1084
12
11 13
7 9
14 15
1. WIRED REMOTE
For connection to a wired remote control.
2. RS232
Standard 9-pin D-sub interface for connection to PC control system and projector maintenance.
3. USB MINI-B
For firmware upgrade only.
4. USB TYPE A
Support 5V/2A output.
5. LAN
For connection to RJ45 Cat5/Cat6 Ethernet cable to control the projector through a network.
6. HDBaseT
For connection to RJ45 Cat5/Cat6 cable to input uncompressed high-definition video (HD).
7. HDMI 1 (HDCP2.2)
Connection to HDMI (4K) source.
8. HDMI 2
9. MONITOR OUT
Connection to other display equipment for concurrent playback display. (Used with PC IN port.)
10. PC IN
15-pin VGA port for connection to RGB source or PC.
11. AUDIO IN
Connection to an audio input source via an audio cable. (Used with PC IN port.)
12. AUDIO OUT
Connection to a speaker or headset.
13. 12V TRIGGER
Trigger external devices such as an electric screen or light control, etc.
14. HDMI 3
Connection to HDMI source.
15. HDMI OUT
Connection to other display equipment for concurrent playback display. (Used with HDMI 3 port.)
Connection to HDMI source.
9 Introduction

Remote control

14 15
17 18
20 21 22
16
13
19
23
2
1
5
6
3
8
4
9
12
11
7
10
6. OK
Confirms the selected On-Screen Display (OSD) menu item.
7. BACK
Goes back to previous OSD menu, exits and saves menu settings.
8. MENU
Turns on the On-Screen Display (OSD) menu.
9. MUTE
Toggles projector audio between on and off.
10. Numeric buttons
Enters numbers when setting the remote control ID. Numeric buttons 1, 2, 3, 4 cannot be pressed when asked to enter password.
11. ALL
1. ON/ OFF
Toggles the projector between standby mode and on.
2. SOURCE
Displays the source selection bar.
3. ASPECT
Selects the display aspect ratio.
4. PICTURE
Selects an available picture setup mode.
5. Arrow keys ( , , , )
When the On-Screen Display (OSD) menu is activated, these keys are used as directional arrows to select the desired menu items and to make adjustments.
Press and hold ID SET until the ID setting indicator lights up. Press ALL to clear current ID setting of the remote control. The ID is cleared successfully when you see the ID setting indicator starts flickering and then blackout.
12. ZOOM+/ZOOM-
No function.
13. ID setting indicator
14. QUICK INSTALL
No function.
15. INFO
Displays the projector information.
16. LIGHT SOURCE
Selects a suitable light source power among the provided modes.
17. AUTO
Automatically determines the best picture timings for the displayed image.
Keystone keys ( , )
Displays the keystone correction page.
Vol um e ke ys (-, +)
Decreases or increase the projector volume.
10 Introduction
18. BLANK
A
p
p
r
o
x
.
+
3
0
º
A
ppr
ox
.
+
3
0
º
21. 3D
Used to hide the screen picture.
Do not block the projection lens from projecting as this could cause the blocking object to become heated and deformed or even cause a fire.
19. LIGHT
Turns on the remote control backlight for a few seconds. To keep the backlight on, press any other key while the backlight is on. Press the key again to turn the backlight off.
20. ID SET
Sets the code for this remote control. Press and hold ID SET until the ID setting indicator lights up. Enter the ID for the remote control (between 01~99). The remote control ID should be the same as the corresponding projector ID. The ID is saved successfully when you see the ID setting indicator starts flickering and then blackout.
No function.
22. FREEZE
No function.
23. PAG E+/PAG E-
No function.
Remote control effective range
The remote control must be held at an angle within 30 degrees perpendicular to the projector's IR remote control sensor(s) to function correctly. The distance between the remote control and the sensor(s) should not exceed 8 meters (~ 26 feet).
Make sure that there are no obstacles between the remote control and the IR sensor(s) on the projector that might obstruct the infra-red beam.
• Operating the projector from the front • Operating the projector from the rear
Replacing the remote control batteries
1. Press and slide off the battery cover, as illustrated.
2. Remove the old batteries (if applicable) and install two AAA batteries. Make sure that the positive and negative ends are positioned correctly, as illustrated.
3. Slide the battery cover in until it clicks into place.
11 Introduction
• Avoid leaving the remote control and batteries in an excessive heat or humid environment like the kitchen, bathroom, sauna, sunroom or in a closed car.
• Replace only with the same or equivalent type recommended by the battery manufacturer.
• Dispose of the used batteries according to the manufacturer's instructions and local environment regulations for your region.
• Never throw the batteries into a fire. There may be danger of an explosion.
• If the batteries are dead or if you will not be using the remote control for an extended period of time, remove the batteries to avoid damage to the remote control from possible battery leakage.
12 Introduction

Installation

Air inlet
Air inlet
Air outlet
Air outlet
50 cm above
70 cm above
50 cm above
50 cm above
30 cm above
50 cm above
Minimum 100 mm

Choosing a location

Before choosing an installation location for your projector, take the following factors into consideration:
• Size and position of your screen
• Electrical outlet location
• Location and distance between the projector and the rest of your equipment
You can install your projector in the following ways: Front Table, Front Ceiling, Rear Ceiling, Rear Table. (See Projector Position on page 31.)
The projector can also be installed at following angles:
360-degree projection
Installation of the projector should be performed carefully. Incomplete or improper installation may cause the projector to fall, resulting in personal injury or property damage.

Cooling notice

Ventilation Caution for installation
For proper ventilation of the projector, make sure to leave some space around the projector as shown in the illustration below:
• Table • Table
• Ceiling • Stacking
• Avoid using the projector in a poorly ventilated or confined space.
• The light source life may be affected if the projector is used tilted at an angle of more than +
15 degrees.
13 Installation

Obtaining a preferred projected image size

H
W
Projection distance
Center of lens
Screen
16:9 Screen diagonal
The distance from the projector lens to the screen, the zoom setting, and the video format each factors in the projected image size.
Projection dimensions
The screen aspect ratio is 16:9 and the projected picture is in a 16:9 aspect ratio
LK952
Screen size Distance from screen (mm)
Diagonal
Inch mm (max. zoom) (min. zoom)
30 762 664 374 903 1176 1448
W (mm) H (mm)
Min length
Average
Max length
40 1016 886 498 1204 1567 1930
50 1270 11 07 623 1505 1959 2413
60 1524 1328 747 1806 2351 2896
80 2032 1771 996 2409 3135 3861
90 2286 1992 1121 2710 3527 4343
100 2540 2214 1245 3011 3918 4826
110 2794 2435 1370 3312 4310 5309
120 3048 2657 1494 3613 4702 5791
130 3302 2878 1619 3914 5094 6274
140 3556 3099 1743 4215 5486 6757
150 3810 3321 1868 4516 5878 7239
160 4064 3542 1992 4817 6269 7722
170 4318 3763 2117 5118 6661 8204
180 4572 3985 2241 5419 7053 8687
190 4826 4206 2366 5720 7445 9170
200 5080 4428 2491 6022 7837 9652
250 6350 5535 3113 7527 9796 12065
300 7620 6641 3736 9032 11755 14478
14 Installation
LK953ST
Screen size Distance from screen (mm)
Diagonal
Inch mm (max. zoom) (min. zoom)
30 762 664 374 538 565 591
40 1016 886 498 717 753 788
50 1270 1107 623 897 941 985
60 1524 1328 747 1076 1129 1182
80 2032 1771 996 1435 1505 1576
90 2286 1992 1121 1614 1694 1773
100 2540 2214 1245 1793 1882 1970
110 2794 2435 1370 1972 2070 2167
120 3048 2657 1494 2152 2258 2364
130 3302 2878 1619 2331 2446 2561
140 3556 3099 1743 2510 2634 2758
150 3810 3321 1868 2690 2823 2955
W (mm) H (mm)
Min length
Average
Max length
160 4064 3542 1992 2869 3011 3152
170 4318 3763 2117 3048 3199 3349
180 4572 3985 2241 3228 3387 3547
190 4826 4206 2366 3407 3575 3744
200 5080 4428 2491 3586 3763 3941
250 6350 5535 3113 4483 4704 4926
300 7620 6641 3736 5380 5645 5911
To optimize your projection quality, we suggest you do the projection within non-gray area.
• All measurements are approximate and may vary from the actual sizes. BenQ recommends that if you intend to permanently install the projector, you should physically test the projection size and distance using the actual projector in situ before you permanently install it, so as to make allowance for this projector's optical characteristics. This will help you determine the exact mounting position so that it best suits your installation location.
• Ceiling installation must be done by a qualified professional. Contact your dealer for more information. It is not recommended you install the projector yourself.
• Only use the projector on a solid, level surface. Serious injury and damage can occur if the projector is dropped.
• Do not use the projector in an environment where extreme temperature occurs. The projector must be used at temperatures between 32 degrees Fahrenheit (0 degrees Celsius) and 104 degrees Fahrenheit (40 degrees Celsius).
• Screen damage will occur if the projector is exposed to moisture, dust or smoke.
• Do not cover the vents on the projector. Proper ventilation is required to dissipate heat. Damage to the projector will occur if the vents are covered.
15 Installation
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