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Benq
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9H.F4EPT.RA1
User Manual
61 pgs18.3 Mb0
Product Data Sheet
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Benq 9H.F4EPT.RA1 User Manual

X-Sign 2.0 User Manual
Copyright
Copyright 2018 by BenQ Corporation. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of BenQ Corporation.
Disclaimer
BenQ Corporation makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties, merchantability or fitness for any particular purpose. Further, BenQ Corporation reserves the right to revise this publication and to make changes from time to time in the contents hereof without obligation of BenQ Corporation to notify any person of such revision or changes.
This user manual aims to provide the most updated and accurate information to customers, and thus all contents may be modified from time to time without prior notice. Please visit http://business-
display.benq.com/ for the latest version of this manual.
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Table of contents
BenQ X-Sign 2.0 .......................................................................................................................... 4
Basic .................................................................................................................................................................... 4
How to register an account for X-Sign Manager .................................................................................................................. 4
How to purchase the license from X-Sign Manager............................................................................................................. 6
How to import the license(s) to X-Sign Manager ................................................................................................................. 7
How to import Local Delivery license in Windows Player ................................................................................................ 9
How to pair the signage with X-Sign Manager .................................................................................................................... 12
How to upload your content from Designer ....................................................................................................................... 16
How to create the channel ......................................................................................................................................................18
How to schedule the content in the channel ....................................................................................................................... 20
How to play the content to single or multiple devices in different channel ................................................................. 23
How to push Real-Time Message to your BenQ Smart Signage remotely ................................................................... 26
How to edit the device management structure................................................................................................................... 28
How to control BenQ Smart Signage remotely .................................................................................................................. 31
How to update device Player remotely .................................................................................................................................32
How to switch the mode of Player ........................................................................................................................................ 33
How to play files with USB ....................................................................................................................................................... 35
Local Delivery ................................................................................................................................................. 38
How to play content with Local Delivery .............................................................................................................................38
Interactive ........................................................................................................................................................44
How to create interactive content with Interactive template ......................................................................................... 44
How to create interactive content from designed templates with Area Link .............................................................52
Video Wall ...................................................................................................................................................... 55
How to set up the environment for video wall ...................................................................................................................55
How to create the video wall content from X-Sign Designer .........................................................................................58
Security ............................................................................................................................................................59
How to get the device warning notification ......................................................................................................................... 59
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BenQ X-Sign 2.0
Created to help users of BenQ interactive flat panels and digital signages to better utilize their equipment, BenQ X-Sign includes BenQ X-Sign Designer for content creation and standalone mode schedule setting. BenQ X-Sign also includes BenQ X-Sign Manager and BenQ X-Sign Player for cloud­based content management and distribution, to show X-Sign Player in single or group displays.

Basic

How to register an account for X-Sign Manager

With BenQ IAM (Identify and Access Management), you can manage all of your BenQ services (including X-Sign Manager) in one account. Follow the steps below to register an account and connect to X-Sign Manager.
We highly recommend you use the administrator of organization to register a new account for manager users and devices.
1. Go to BenQ Service website: https://service-portalstage.benq.com/BenQIAM/public/login. Sug­gested browsers are Chrome, Firefox.
2. If you are an administrator, click Sign up to register an Administrator account for the company. If you are a regular user, ask your company’s administrator to create a user account for you. After you receive the account, click Log in directly after verifying your email.
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3. After you click Sign up, you will see the following message. As an administrator, click Continue.
4. Fill in the following fields and click Submit to create a new Administrator account.
• For the account ID, enter a value between 4 and 20 characters long. Only numbers (0-9), upper and lowercase alphabets (A-Z, a-z), and the following special characters (-)(.)(_) are allowed in the account ID and name.
• The password must be a combination of alphanumeric and must be between 6-12 characters. Passwords like “2945678” (all numbers), “eduabsc” (all alphabets), “12ab” (less than 6 characters), and “12abcd345678efg” (more than 12 characters) are unacceptable.
• Uppercase and lowercase letters don’t need to be typed the same way every time you key in the password.
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How to purchase the license from X-Sign Manager

You can purchase the license from X-Sign Manager in License Management.
After clicking Buy New License,
A. Choose the quantity of license which you want to purchase.
B. Select Add to Shopping Cart.
C. Click the shopping cart icon to access to the checkout page.
D. If the quantity is more than 20, it is highly suggested that you select More than 20.
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E. After reading the agreement terms, click the checkbox.
G. Click Checkout or you can leave this page F. by pushing the button back.
H. After checking the quantity and the total price, click Buy Now.
I. Log in the Paypal Account and finish the payment.

How to import the license(s) to X-Sign Manager

Before controlling your device or playing the content remotely, you must pair the device with the license on X-Sign Manager.
1. You have to buy license(s) from Manager directly or from BenQ reseller. If you buy from Manager, the license will be sent to your Manager account directly. If you buy from the reseller, you have to import license(s) yourself.
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2. Go to License Management > License List and click License Code Mapping.
3. Enter the license code here. Click Add to import multiple licenses at one time.
4. After entering the license code, click Import license.
5. You will see the imported licenses on the license list.
6. Now you can start to pair your devices.
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How to import Local Delivery license in Windows Player

You can use local delivery function with BenQ Smart Signage Display for free. You need to import Local Delivery license manually for Windows Player.
1. Press Esc button on Windows Player or MENU on BenQ Smart Signage remote controller to see the menu bar.
2. Choose Switch Mode.
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3. Select Local Delivery And Interactive and press Import License.
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4. Enter the license code.
5. You will see the license binded message from Local Delivery column.
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How to pair the signage with X-Sign Manager

If you want to play the content from Internet or control multiple devices remotely, you have to pair BenQ Smart Signage with X-Sign Manager.
1. Launch X-Sign Player.
2. Press Esc button on Windows Player or MENU on BenQ Smart Signage remote controller to see the menu bar.
3. Choose Switch Mode to switch to Manager mode.
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4. Choose New Device to start pairing.
5. Get the Display ID on this page then go to X-Sign Manager to pair the license.
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6. Go to X-Sign Manager. Then go to Device Management and choose Add a new display.
7. Enter required information as below.
•Display ID: the device information from X-Sign Player.
•Mapping license code: Choose the license you want to pair with the device. You have to make sure you already buy the license and import to X-Sign Manager.
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•City of equipment: Choose the city where your device lies in. Time zone of the device (Android) needs to be the same as you set here.
8. After you finish the setting, click Finish to continue.
9. A message, “New device has been created”, will show up on the screen when the signage is successfully paired with X-Sign Manager.
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10. You will also see the message shown on the signage.
11. Now you can control your device and play content remotely from X-Sign Manager.

How to upload your content from Designer

With X-Sign 2.0 Designer, you can directly upload your content to Manager. You don't need to save the project and upload it separately.
• You need to have an account on X-Sign Manager. Refer to Basic on page 4 for more information.
• Make sure your account has the authority to upload files.
1. Press Login to log in the X-Sign Manager account.
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2. Once you have successfully logged in, you can see your account information.
3. As soon as you finish making the content, press Save and Upload.
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4. The file list on Manager will be shown automatically. Choose the path to store the file, then press Confirm.
5. Designer will automatically upload the file to Manager.
If you want to modify a file, you have to choose the same path and upload again. It will only upload the changes rather than the whole file.
6. Now you can go to X-Sign Manager to schedule your content.

How to create the channel

Follow the steps A to N to create the channel.
• A. Click Channel Management.
• B. Click Add new Channel to the creation page.
• C. Enter the channel Name.
• D. Select the default playing content when there is no schedule in this channel. You can choose
“Default Content”.
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• E. Choose to enable anti-image retention.
• F. Fill in the description of the channel.
• G. Click Confirm to finish the creation page.
• H. Select to finish the settings.
• I. Select to add the existing device to the channel.
• J. Re-edit the information of the channel.
• K. Add the existing device to the channel, then you will see a new page.
• L. Select multiple displays to add into the channel.
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