Bematech KC-1800 User Manual
User’s Manual
KC-1800 User´s Manual
P/N: 6264 . Rev.1.1
August 2005
(First edition: July 2004)
Copyright© by Bematech S.A. Curitiba-PR, Brazil.
All rights reserved.
No part of this publication may be copied, reproduced, adapted or translated without the prior written permission
of Bematech S.A., except when allowed by patent rights.
Information in this publication is purely informative, subjected to change without notice and no liability is assumed
with respect to the use of this. However, as product improvements become available, Bematech S.A. will make
every effort to provide updated information for the products described in this publication. The latest version of this
manual can be obtained through Bematech website:
www.bematech.com
Notwithstanding the other exceptions contained in this Manual, the consequences and responsibility are assumed
by the Purchaser of this product or third parties as a result of: (a) intentional use for any improper, unintended or
unauthorized applications of this product, including any particular purpose; (b) unauthorized modifications, repairs,
or alterations to this product; (c) use of the product without complying with Bematech S.A. Corporation’s operating
and maintenance instructions; (d) use of the product as component in systems or other applications in which the
failure of this could create a situation where personal injury or material damages may occur. In the events
described above, Bematech S.A. and its officers, administrators, employees, subsidiaries, affiliates and dealers
shall not be held responsible or respond by any claim, costs, damages, losses, expenses and any other direct or
indirect injury, as well as claims which alleges that Bematech S.A. was negligent regarding the design or manufacture
of the product.
Bematech S.A. shall not be liable against any damages or problems arising from the use of any options or any
consumable products other than those designated as original Bematech products or approved products by
Bematech S.A.
Any product names or its logotypes mentioned in this publication may be trademarks of its respective owners and
shall be here recognized.
Product warranties are only the ones expressly mentioned in the User’s Manual. Bematech S.A. disclaims any
and all implied warranties for the product, including but not limited to implied warranties of merchantability or
fitness for a particular purpose. In addition, Bematech S.A. shall not be responsible or liable for any special,
incidental or consequential damages or lost profits or savings arising from the use of the product by the Purchaser,
the User or third parties.
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KC-1800 · Revision 1.1
EMC and Safety Standards Applied
Product Name: KC-1800
Model Name: 10000-XX (all)
*EMC is tested using an EPSON PS180 power supply
Europe:
CE marking
Safety: EN60950
North America:
EMI: FCC Class A
The use of non-shielded communication cables as well as unauthorized changes or modifications on the
equipment could void the certifications described in this page. Please contact your dealer for further information.
WARNING
CE Marking
The printer conforms to the following Directives and Norms:
Directive 89/336/EEC
EN 55022 Class B (Conducted and Radiated emission)
EN 55024
IEC 61000-4-2 ESD
IEC 61000-4-3 Radiated immunity
IEC 61000-4-4 EFTB
IEC 61000-4-5 Surge
IEC 61000-4-6 Conducted immunity
IEC 61000-4-11 Voltage Dips
FCC CLASS A
DECLARATION OF CONFORMITY
This equipment has been tested and found to comply with the limits for a Class A digital service,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against
harmful interference when the equipment is operated in a commercial environment. This equipment
generates, use and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to the radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in which case the user will be
required to correct the interference at his own expense.
3
User’s Manual
Safety Precautions
This section presents important information intended to ensure safe and effective use of this product. Please read
this section carefully and store it in an accessible location.
English
WARNING:
Immediately unplug the equipment if it produces smoke, a strange odor, unusual noise or if foreign matter including
water or other liquid falls into the equipment. Continued use may damage it or lead to fire *. Please contact your
dealer or a BEMATECH service center for advice.
Never attempt to repair this product yourself. Improper repair work can be dangerous.
Never disassemble or modify this product. Tampering with this product may result in injury or fire *.
Be sure to use the specified power source. Connection to an improper power source may cause malfunction or fire *.
CAUTION:
Do not connect cables in ways other than those mentioned in this manual. Different connections may cause
equipment damage and burning *.
Be sure to set this equipment on a firm, stable surface. The product may break or cause injury if it falls.
Do not install this equipment in locations that do not comply with the environmental requirements specified in this
manual.
Do not place heavy objects on top of this product. Never stand or lean on this product. Equipment may fall or
collapse, causing breakage and possible injury.
To ensure safety, unplug this product before leaving it unused for an extended period. In this case, please be sure
to place a piece of paper between the platen and the paper roll, in the thermal mechanism, to avoid damage when
restarting the printer.
* Note that this equipment was developed complying with international safety standards and therefore contains
only limited flammability components.
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KC-1800 · Revision 1.1
SummarSummar
Summar
SummarSummar
yy
y
yy
Chapter 1 - Foreword .................................................................................... 6
Chapter 2 - Technical Specifications KC-1800 ................................................... 7
Chapter 3 - Getting Started ............................................................................. 9
The Printer .............................................................................................................................. 9
Unpacking ............................................................................................................................... 10
Powering ................................................................................................................................. 11
Paper Handling ....................................................................................................................... 12
Key Panel .............................................................................................................................. 13
Error Table .............................................................................................................................. 14
Presenter Operation ................................................................................................................ 14
Operation Modes .................................................................................................................... 15
Chapter 4 - Communication Interfaces ............................................................. 16
Serial Interface ....................................................................................................................... 16
Parallel Interface ..................................................................................................................... 17
USB Interface ......................................................................................................................... 18
Chapter 5 - Dip Switch .................................................................................. 19
Chapter 6 - Troubleshooting ........................................................................... 20
Chapter 7 - Preventive Maintenance ................................................................. 21
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User’s Manual
Chapter 1
ForewordForeword
Foreword
ForewordForeword
The objective of this manual is to give to users all necessary information to properly operate the KC-1800 Printer
For further information refer to the documentation below available in our website:
www.bematech.com
Programmer´s Manual - Contains all necessary information to properly program and integrate the kiosk printer into
a system.
Outline drawings – Contains dimensions and assemblies.
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KC-1800 · Revision 1.1
Chapter 2
Technical Specifications KC-1800Technical Specifications KC-1800
Technical Specifications KC-1800
Technical Specifications KC-1800Technical Specifications KC-1800
Characteristics
Printing
Features
Communication
Power Requirements
Environment
Reliability
Media
Specifications
Method: Thermal Line Printing
Dot Density: 8 dots/mm (203 dpi x 203 dpi)
Print Width: 72 mm (2.83”) (576 dot-positions)
Print Speed: 80 mm/s (3.15”/s) (text mode)
Characters per line: 24, 32, 48 and 64
Character Set: Alphanumeric Code Page 850, Code Page 858, Code
Page 860 and Code Page 437
Modular, flexible and lightweight design
Automatic cutter (full and partial cut)
Presenter with retractable function
High reliability
Low paper sensor (paper near end)
Automatic paper loading
Downloadable firmware – update your printer software on site
Supported Barcodes: UPC-A, UPC-E, EAN13, EAN8, CODE 39, ITF, CODABAR,
CODE 93, CODE 128, ISBN, MSI, PLESSEY, PDF-417
Buffer Capacity: 32K Bytes
Interfaces: Parallel (Unidirectional) and Serial(RS-232) or USB (1.1)
Serial interface specification:
Baud rate: 9600 or 115200
Start bit: 1 bit
Data bits: 7 or 8 bits
Parity bit: odd / even or no parity
Stop bit: one or two bits
Voltage: 24 VDC ± 10%
Current: 2 A (4 A load, 1s max)
Operating temperature: 0 to +45ºC (+32 to +113°F)
Storage temperature: -20 to +60ºC (-4 to +140°F) (except for paper)
Operating humidity: 35 to 80% RH, non condensing
Storage humidity: 10 to 90% RH, non condensing (except for paper)
Print head ser vice life: 100 km, one hundred million pulses
Cutter lifetime: 500,000 cuts
Type: Single-ply thermal paper roll
Thickness: 67±5 um
Width: 79.0~80.0 mm (3.11~ 3.15”)
Roll diameter: External 8” (maximum) with internal 1” core. Please contact
your dealer for more details.
* Thermal side is on the outside of the roll
Recommended • TF50KS-E made by NIPPON SEISHI or equivalent
paper brand: • AF50KS-E made by JUJOTHERMAL
• KF50 made by KANZAN
• P350 made by KSP
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Physical
Configuration *
Printer with presenter
(stacked version)
Dual USB
Height: 138.1 mm (5.43"")
Width: 131 mm (5.15"")
Depth: 241.8 mm (9.51"")
Weigth: 1.78 Kg (3.92 lbs)
User’s Manual
Height: 138.1mm (5.43"")
Width: 131 mm (5.15"")
Depth: 232.8mm (9.16"")
Weigth: 1.78 Kg (3.92 lbs)
Printer without
presenter (Stacked
Version)
Printer with presenter
(Low Profile)
Printer without
presenter
(Low Profile)
Printer with presenter
(Side Mount)
Printer without
presenter
(Side Mount)
Printer without
presenter
(Cut & Drop)
Paper Holder 6”/8”
Height: 138.1 mm (5.43"")
Width: 130 mm (5.11"")
Depth: 161.8 mm (6.37"")
Weigth: 1.55 Kg (3.41 lbs)
Height: 96 mm (3.77"")
Width: 136.3 mm (5.36"")
Depth: 305.2 mm (12.01"")
Weigth: 1.75 Kg (3.85 lbs)
Height: 96 mm (3.77"")
Width: 136.3 mm (5.36"")
Depth: 225.3 mm (8.87"")
Weigth: 1.50 Kg (3.30 lbs)
Height: 147 mm (5.78"")
Width: 187.9 mm (7.39"")
Depth: 223 mm (8.77"")
Weigth: 1.78 Kg (3.92 lbs)
Height: 147 mm (5.78"")
Width: 187.9 mm (7.39"")
Depth: 143 mm (5.62"")
Weigth: 1.55 Kg (3.41 lbs)
Height: 85.5 mm (3.36"")
Width: 130 mm (5.11"")
Depth: 226.3 mm (8.9"")
Weigth: 1.55 Kg (3.41 lbs)
Height: 123 mm (4.8”)
Width: 114,7 mm (4.5”)
Depth: 78 mm (3.1”)
Weight: 0.30 Kg (0.6 lbs)
Height: 138.1mm (5.43"")
Width: 130mm (5.11"")
Depth: 152.8mm (6.01"")
Weigth: 1.55 Kg (3.41 lbs)
Height: 96mm (3.77"")
Width: 136.3mm (5.36"")
Depth: 296.2mm (11.66"")
Weigth: 1.75 Kg (3.85 lbs)
Height: 96mm (3.77"")
Width: 136.3mm (5.36"")
Depth: 216.3mm (8.51"")
Weigth: 1.50 Kg (3.30 lbs)
Height: 147mm (5.78"")
Width: 187.9mm (7.39"")
Depth: 214mm (8.42"")
Weigth: 1.78 Kg (3.92 lbs)
Height: 147mm (5.78"")
Width: 187.9mm (7.39"")
Depth: 134mm (5.27"")
Weigth: 1.55 Kg (3.41 lbs)
Height: 85.5mm (3.36"")
Width: 130mm (5.11"")
Depth: 217.3mm (8.55"")
Weigth: 1.55 Kg (3.41 lbs)
* You are not authorized to change the printer configuration. This may void the EMC and Safety certifications
and may cause malfunction or injury. For further information, please contact your dealer.
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