Belkin OmniView User Manual
OmniView®
Remote IP Manager
Control
Control your computer or KVM switch through a web
browser—from anywhere
User Manual
F1DE101H
Table of Contents
1. Overview ........................................................................................................................1
1-1 Introduction and Package Contents ..................................................................1
1-2 Features Overview .............................................................................................2
1-3 Equipment Requirements ..................................................................................4
1-4 Systems Supported ...........................................................................................5
1-5 Specifications ....................................................................................................6
1-6 Remote IP Manager Diagram ............................................................................7
2. Installation ....................................................................................................................8
2-1 Hardware Installation .........................................................................................9
2-2 Device Setup ...................................................................................................12
2-3 Software Installation ........................................................................................13
2-4 Configuration via Serial Interface .....................................................................14
2-5 Using your Remote IP Manager .......................................................................15
3. The Remote Console ....................................................................................................16
3-1 Login to the Remote IP Manager .....................................................................16
3-2 Remote IP Manager Interface ..........................................................................17
3-3 Mouse, Keyboard, and Video Configuration ....................................................18
• Remote IP Manager USB Interface ..............................................................18
• Remote IP Manager Keyboard Settings .......................................................18
• Remote-Mouse Settings ..............................................................................18
• Auto-Mouse-Speed and Mouse Synchronization ........................................19
• Host System Mouse Settings ......................................................................20
• Recommended Mouse Settings ..................................................................21
• Navigation ...................................................................................................22
3-4 Remote Console Control Bar ...........................................................................22
3-5 Remote Console Status Line ...........................................................................23
• Resetting the Remote IP Manager to Factory Settings ................................31
• Logout of the Remote IP Manager ..............................................................31
4. Menu Options ...............................................................................................................32
4-1 Remote Control ...............................................................................................32
• KVM Console ...............................................................................................32
• Telnet Console .............................................................................................32
4-2 Virtual Media ....................................................................................................34
• Floppy Disk ..................................................................................................34
• CD-ROM Image ...........................................................................................35
• Drive Redirection .........................................................................................38
• Options ........................................................................................................40
4-3 User Management ...........................................................................................42
• Change Password .......................................................................................43
• Users ...........................................................................................................44
Table of Contents
4-4 KVM Settings ...................................................................................................44
• User Console ...............................................................................................45
• Keyboard/Mouse .........................................................................................48
• Video ...........................................................................................................50
• KVM Ports ...................................................................................................51
4-5 Device Settings ................................................................................................52
• Network .......................................................................................................52
• Dynamic DNS ..............................................................................................54
• Security .......................................................................................................56
• Certificate ....................................................................................................58
• Serial Port ....................................................................................................60
• Intelligent Platform Management Interface (IPMI) ........................................62
• Date and Time .............................................................................................63
• Authentication ..............................................................................................64
• Event Log ....................................................................................................67
• SNMP Settings ............................................................................................68
4-6 Maintenance ....................................................................................................69
• Device Information .......................................................................................69
• Event Log ....................................................................................................70
• Update Firmware .........................................................................................71
• Unit Reset ....................................................................................................72
5. Troubleshooting Guide ................................................................................................73
6. Information ..................................................................................................................75
1-1 Introduction and Package Contents Overview
Congratulations and thank you for purchasing this Belkin OmniView Remote
IP Manager (RIPM). Designed to let businesses easily add KVM-over-IP
technology to existing KVM and server configurations, the RIPM offers an
efficient way to dramatically reduce server downtime and service costs.
Administrators can now troubleshoot faster via round-the-clock remote access
from anywhere.
The RIPM sets up easily to work with your existing Local Area Network (LAN),
large or small. Consult this User Manual for all the details you’ll need to install
and operate the RIPM, and for expert troubleshooting advice in the unlikely
event of a problem. We appreciate your business and are confident that you
will soon see for yourself why over 1 million Belkin OmniView products are in
use worldwide.
OmniView Remote
IP Manager
Mini-USB Cable
User
Manual
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1
PS/2
Cable Kit
One 5V DC, 2A
Power Supply
Installation Guide
VGA Cable
Rack-Mount Bracket
with Screws
Quick
DB9
Null Cable
Software
Installation CD
Registration
Card
1-2 Features Overview Overview
• Remote Access
The RIPM provides remote access to your KVM configuration and all
connected servers. It also sets up to provide remote access to an individual
computer or server.
• Digital Users
The RIPM allows one digital user to access and control connected KVM
switches and servers. It also enables an additional 25 users to simultaneously
view digital video for collaborative troubleshooting.
• Web-Browser Based
The RIPM’s interface is web-browser-based; any computer can access it, as
long as it is connected to the LAN, WAN, or Internet over a standard TCP/IP
connection. Setup requires no additional software.
• User-Friendly Interface
The user-friendly interface allows you to set up and change the RIPM’s
functions quickly and easily through your web browser, without having to
install additional software onto your computer.
• BIOS-Level Access
The RIPM allows you to access the basic input/output system (BIOS) of your
servers to make adjustments and perform reboots.
• Serial Device Support
The RIPM provides support for one serial device, such as a power distribution
unit (PDU), so you can perform hard reboots of your servers remotely.
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• Enhanced Security
The RIPM provides 256-bit SSL encryption and multi-user password
protection to prevent unauthorized access to your servers.
• Virtual Media*
With virtual-media capability, you can transfer images and files between local
and remote computers, remotely load software, perform application and
operating-system patches, and perform diagnostic testing from a CD.
*Available on Windows®-based computers only.
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1-2 Features Overview Overview
• Account Management
The RIPM allows the administrator to create multiple user accounts and control
access to servers.
• Event Log
The Event Log captures and stores all user activity on the RIPM.
• Email Notification
The RIPM enables the administrator to monitor user activity and sends email
notification of logins, invalid logins, and logouts.
• Multiple Platform Support
The RIPM works with KVM switches or servers with PS/2 or USB
console connections.
• Video Resolution
With a 117MHz bandwidth, the RIPM is able to support video resolutions of up
to 1600x1200@75Hz.
• 0U Rack-Mountable
The RIPM is compact enough to be positioned on your desktop or mounted on
the back of your server rack for 0U installation.
• Firmware Updates
Flash upgrades allow you to obtain the latest firmware updates for your RIPM.
These firmware updates ensure that the RIPM is compatible with the latest
devices and hardware and are free for the life of the RIPM. Visit www.belkin.com
for upgrade information and support.
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1-3 Equipment Requirements Overview
Hardware Requirements
• OmniView Series Remote IP Manager (included)
• PS/2 Cable Kit (included)
• VGA Cable (included)
• Mini-USB Cable (included)
• 5V DC, 2A Power Supply (included)
• Keyboard, monitor, and mouse
• Connection to network using 10/100Base-T Ethernet port (RJ45)
• CAT5 cable
• Rack-mount bracket with screws (included in box for
rack-mount-install option)
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1-4 Systems Supported Overview
Windows 2000, 2003, XP; Red Hat® Linux® 7.x and above;
UNIX®; Mac OS® X v10.0 and above (requires KVM);
Sun™ Solaris™ 8.x and above (with Sun adapter—Belkin part# F1DE083)
Browsers Supported
• Microsoft® Internet Explorer 6.0 and above
• Netscape® Navigator® 7.0
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1-5 Specifications Overview
Part Number: F1DE101H
Power: 5V DC, 2A
No. of Users Supported: 1 local, 1 digital (1 simultaneous user)
Keyboard Emulation: PS/2 and USB
Mouse Emulation: PS/2 and USB
Monitors Supported: CRT and LCD (with VGA support)
Resolution Support: Up to 1600x1200@75Hz
Maximum Remote Bandwidth: 5MB
Keyboard Input: MiniDIN6 (PS/2)
Mouse Input: MiniDIN6 (PS/2)
Monitor Port: HDDB15 female (VGA)
CPU USB Port: Mini USB
Network Connection: RJ45
Encryption Modes: 256-bit SSL, 128-bit, AES, DES, 3DES
Authentication Support: LDAP (via local LDAP client), RADIUS, AD
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Protocol Support: SNMP v1, IPv4
Serial Device Port: DB9
LED Indicators: 2
Enclosure: Metal
Dimensions: 6.75 (W) x 1.75 (H) x 4.5 (L) in. (171 x 44 x 114mm)
Weight: 1.65 lbs. (0.75kg.)
Operating Temp: 32° F to 120° F (0° C to 48.89° C)
Storage Temp: -4° F to 140° F (-20° C to 60° C)
Humidity: 5% to 80%
Warranty: 2 years
Note: Specifications are subject to change without notice.
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1-5 Remote IP Manager Diagram Overview
Front of Unit
Connection LED
Link/Activity LED
Back of Unit
Network
Power Jack Modem Port
Mini-USB
Port
7
7
Serial Device
Port
Connection
Reset
Button
Console
VGA Port
Console
Keyboard
Port
Console
Mouse
Port
CPU/KVM Switch
VGA Port
CPU/KVM Switch
Keyboard
Port
CPU/KVM Switch
Mouse
Port
2-1 Hardware Installation Installation
Typical RIPM Configuration with a Computer
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Typical RIPM Configuration with a KVM Switch
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2-1 Hardware Installation Installation
Step 1 Installing the RIPM into a Server Rack
The RIPM includes mounting brackets for installation in 19-inch racks.
1.1 Attach the included bracket to the
top or bottom of the RIPM with the
provided screws.
1.2 Mount the RIPM to the rack. See
Fig. 1.
Fig. 1
Note: Mounting screws for the rack are not included. Please use the specified
screws from your rack’s manufacturer.
Warning: Before attempting to connect anything to the RIPM or your computer(s),
please ensure that all your computer equipment and devices are powered off.
Belkin Corporation is not responsible for damage caused by your failure to do so.
Step 2 Connecting your Console to the RIPM
2.1 Connect your keyboard and mouse
to the “Console” keyboard and
mouse ports on the RIPM.
2.2 Connect your monitor to the
“Console” VGA port on the RIPM.
See Fig. 2.
Fig. 2
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2-1 Hardware Installation Installation
Step 3 Option 1: Connecting the RIPM to a KVM Switch
(Host System)
3.1 Power down the KVM switch.
3.2 Using the provided PS/2 and VGA
cable kit, connect one end to
the “CPU/KVM switch” monitor,
keyboard, and mouse ports on
the RIPM. See Fig. 3.
3.3 Connect the other end to the
monitor, keyboard, and mouse
ports on your KVM switch.
.
Fig. 3
Step 3 Option 2: Connecting the RIPM to a Computer
(Host System)
3.1 Power down the computer.
3.2 Using the provided PS/2 and
VGA cables, connect one end to
the “CPU/KVM switch” monitor,
keyboard, and mouse ports on
the RIPM. See Fig. 4.
3.3 Connect the other end to the
monitor, keyboard, and mouse
ports on your computer.
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Fig. 4
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2-1 Hardware Installation Installation
Step 4 Connecting the Mini-USB Cable to Support Virtual Media
4.1 Power down the computer.
4.2 Using the provided mini-USB cable,
connect one end to the mini-USB
port on the RIPM and the other end
to an available USB port on your
computer. See Fig. 5.
Note: You can connect any computer running the Windows OS to the RIPM to
support virtual media—the computer does not need to be the host system.
Note: If your computer is NOT running Windows, you do not need to do the
above setup.
Fig. 5
Step 5 Powering Up the RIPM
5.1 Connect the provided power supply
into an available
power outlet.
5.2 Connect the barrel plug into the
power jack on the RIPM.
See Fig. 6.
5.3 Turn on your KVM switch
or computer.
Fig 6
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2-2 Device Setup Installation
There are two ways to set up and configure the RIPM. You can use the
device-setup software provided on the CD enclosed in the box, or you
can connect a serial interface cable to the RIPM and use terminal software
(e.g., HyperTerminal®).
Note: Belkin recommends using the device-setup software provided.
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2-3 Software Installation Installation
Device-Setup Software
The software contained on the enclosed CD will help to configure
the RIPM to your network so that you can access it remotely.
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1. Connect the RIPM to your computer via local network. Start the setup tool from
the CD-ROM on the computer where the RIPM is installed.
2. Follow the setup wizard to configure the RIPM. You will need to have the IP
address, subnet mask, and gateway information that will be assigned to the
RIPM. You may need to get this information from your network administrator.
When the configuration has been completed, you will receive a “successful”
notification. Your RIPM is now configured and can be accessed.
3. This CD-ROM also contains the software that is needed to transfer files between
the local and remote computers. This will be covered in more detail in the
“Virtual Media” section of this User Manual.
2-4 Configuration via Serial Interface Installation
To configure the RIPM via serial interface, a null modem cable is required
(provided). Connect the null modem cable to the “Serial 01” port on the RIPM
and the other end to the serial port on the computer. The serial interface needs
to be adjusted with the parameters as shown below:
Parameter Value
Bits/second 115200
Data bits 8
Parity no
Stop bits 1
Flow control none
Use a terminal software program (e.g., HyperTerminal) to connect to the RIPM.
Reset the RIPM and immediately press the “ESC” key. You will see a “=>”
prompt. Enter the command “config” and press the “ENTER” key. You will be
asked to adjust the IP auto configuration, the IP address, the net mask, and the
default gateway. Pressing the “ENTER” key without entering values does not
change settings. The gateway value has to be set to “0.0.0.0” (for no gateway)
or any other value for the IP address of the gateway. After the confirmation, the
RIPM performs a reset using the new values as set before.
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2-5 Using your Remote IP Manager Installation
Web Interface
The RIPM may be accessed using a standard Java™-enabled web browser. You
may use the HTTP protocol or a secure encrypted connection via HTTPS. Just
enter the configured IP address of the RIPM into your web browser. The initial login
settings are:
Parameter Value
Login administrator
Password belkin
Changing these settings to user-specific values is strongly recommended and can
be done on the “User Management” page.
Telnet
A standard Telnet client can be used to access an arbitrary device connected to
the RIPM serial port via a terminal mode.
The primary interface of the RIPM is the HTTP interface. In order to use the
Remote Console window of your managed host system, the browser has to come
with a Java Runtime Environment version 1.1 or higher. If the browser has no Java
support (such as on a small handheld device), you are still able to maintain your
remote host system using the administration forms displayed by the browser itself.
For an unsecured connection to the RIPM, we can recommend the following web
browsers:
• Microsoft Internet Explorer version 5.0 or higher on Windows 2000 and XP
• Netscape Navigator 7.0 on Windows 2000 and XP
In order to access the remote host system using a securely encrypted connection,
you need a browser that supports the HTTPS protocol. Strong security is only
ensured by using a 128-bit key length.
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3-1 Login to the Remote IP Manager The Remote Console
Open your web browser. Type in the address of your RIPM that you configured
during the installation process. For this, you can use an IP address or a host and
domain name, in the event that you have given your RIPM a symbolic name in the
Domain Name Server (DNS).
For example, type the following into the address line of your web browser when
establishing an unsecured connection:
http://192.168.1.22/
When using a secure connection, type in:
http://192.168.1.22/
This will lead you to the RIPM login page as shown below:
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The RIPM has a built-in administrator account that has all permissions to
administrate your RIPM:
Parameter Value
Login administrator
Password belkin
Note: Your web browser has to be able to accept cookies; otherwise, login is
not possible.
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3-2 Remote IP Manager Interface The Remote Console
The Remote Console is the redirected screen, keyboard, and mouse of the
remote host system in which the RIPM is installed. The web browser that is
used for accessing the RIPM must supply a Java Runtime Environment version
1.1 or higher. However, it is strongly recommended that you install Sun JVM
(Java Virtual Machine) 1.4. The Remote Console will behave exactly the same
way as if you were sitting directly in front of the screen of your remote system;
you can use the keyboard and mouse as usual. Open the Remote Console
by selecting the preview picture on the main site of the HTML front end.
Some of the available menu options include:
Auto-Adjust Button
If the video displayed is of bad quality or distorted in some way, press
this button and wait a few seconds while the RIPM adjusts itself for the
best possible video quality.
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Sync Mouse
Choose this option in order to synchronize the local with the
remote mouse cursor. This is especially necessary when using
accelerated mouse settings on the host system.
Video Settings in Options Menu
This opens a new window with elements to control the RIPM video settings. You
can change some values, for instance, those related to brightness and contrast of
the picture displayed, and this may improve the video quality. It is also possible to
revert to the default settings for all video modes or only the current one.
Note: At first boot, if the local mouse pointer is not synchronized with the remote
mouse pointer, press the “Auto-Adjust” button once.
3-3 Mouse, Keyboard, and Video Configuration The Remote Console
Between the RIPM and the host, there are two interfaces available for
transmitting keyboard and mouse data: USB and PS/2 (available separately). The
correct operation of the remote mouse depends on several settings, which will
be discussed in the following subsections.
Remote IP Manager USB Interface
To use the USB interface, you need to use correct cabling between the managed
host and the managing device. For example, if the managed host has no USB
keyboard support in the BIOS and you have connected the USB cable only, then
you will have no remote-keyboard access during the boot process of the host.
Please see the “Keyboard/Mouse” section on page 48.
Remote IP Manager Keyboard Settings
The RIPM settings for the host’s keyboard type must be correct in order to make
the remote keyboard work properly. Check the settings in the RIPM front end.
See the “Keyboard/Mouse” section on page 48.
Remote-Mouse Settings
A common problem with KVM devices is the synchronization between the localand remote-mouse cursors. The RIPM addresses this situation with an intelligent
synchronization algorithm. There are three mouse modes available on the RIPM.
• Auto-Mouse Speed
The automatic-mouse-speed mode tries to detect the speed and acceleration
settings of the host system automatically. See the section below for a more
detailed explanation.
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• Fixed-Mouse Speed
This mode translates the mouse movements from the
Remote Console in such a way that one pixel move will
lead to pixel moves on the remote system. This parameter
is adjustable with the scaling. It should be noted that this works only when
mouse acceleration is turned off on the remote system.
• Single-/Double-Mouse Modes
This mode is described in the “Single- and Double-Mouse Modes” section on
page 20.
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3-3 Mouse, Keyboard, and Video Configuration The Remote Console
Auto-Mouse-Speed and Mouse Synchronization
The automatic-mouse-speed mode performs the speed detection during mouse
synchronization. Whenever the mouse does not move correctly, there are two
ways for re-synchronizing the local and remote mouse:
• Fast Sync
The fast sync is used to correct a temporary but fixed skew. Choose this option
from the Remote Console Options menu. If defined, you may also
press the mouse-synchronization hot-key sequence (see the “Remote
Console Control Bar” section on page 23).
• Intelligent Sync
If the fast sync does not work or the mouse settings have been changed on
the host system, use the intelligent sync instead. This method adjusts the
parameters for the actual movement of the mouse pointer so that the mouse
pointer is displayed at the correct position on the screen. This method takes
more time than the fast sync and can be accessed with the appropriate item
in the Remote Console Options menu. The intelligent sync requires a correctly
adjusted picture. Use the auto-adjustment function or the manual correction in
the Video Settings panel to set up the picture. The shape of the mouse pointer
has a significant influence on the pointer detection. Belkin recommends that
you use a simple, but common, pointer shape. In most cases, the detection and
synchronization of animated pointer shapes is likely to fail. In general, pointer
shapes that change during the pointer-detection process are almost impossible
to figure out in the transferred video picture. Using a standard mouse-pointer
shape ensures that the detection process is rather simple, and that the
synchronization is at its best.
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The “Mouse” button on top of the Remote Console can behave differently,
depending on the current state of mouse synchronization. Usually, pressing
this button leads to a fast sync, except in situations where the video mode has
recently changed. See also the “Remote Console Control Bar” section on
page 23.
Note: At first startup, if the local-mouse pointer is not synchronized with the
remote-mouse pointer, press the “Auto-Adjust” button once.
3-3 Mouse, Keyboard, and Video Configuration The Remote Console
Host System Mouse Settings
The host’s operating system knows various settings for the mouse driver.
While the RIPM works with accelerated mice and is able to synchronize the
local- with the remote-mouse pointer, the following limitations may prevent this
synchronization from working properly:
• Special Mouse Driver
There are mouse drivers that influence the synchronization process and lead
to de-synchronized mouse pointers. If this happens, make sure you do not use
a special vendor-specific mouse driver on your host system.
• Windows 2003 Server/XP Mouse Settings
Windows XP has a setting named “improve mouse acceleration” that must
be deactivated.
• Active Desktop
If the “Active Desktop” feature of Microsoft Windows is enabled, do not use a
plain background. Instead, use some kind of wallpaper. As an alternative, you
could also disable the Active Desktop completely.
Navigate your mouse pointer into the upper-left corner of the applet screen
and move it slightly back and forth. This will re-synchronize the mouse.
If re-synchronizing fails, disable the mouse acceleration and repeat
the procedure.
• Single- and Double-Mouse Modes
The information above applies to the double-mouse mode where
remote- and local-mouse pointers are visible and need to be synchronized.
The RIPM features another mode, the single-mouse mode, where only the
remote-mouse pointer is visible. Activate this mode in the Remote Console
(see the “Remote Console Control Bar” section on page 23) and click into the
window area. The local-mouse pointer will be hidden, and the remote one can
be controlled directly. To leave this mode, it is necessary to define a mouse
hot key in the Remote Console Settings panel. Press this key to free the
captured local-mouse pointer.
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3-3 Mouse, Keyboard, and Video Configuration The Remote Console
Recommended Mouse Settings
Windows 2000, 2003,
XP (all versions)
Mac OS X
Sun Solaris
Linux
In general, Belkin recommends the usage of a
mouse via USB. Choose USB without mouse sync.
Belkin recommends using the single-mouse mode.
Adjust the mouse settings either via “xset m 1” or
by using the CDE Control Panel to set the mouse to
“1:1, no acceleration”. As an alternative, you may
also use the single-mouse mode.
First, choose the option “Other Operating Systems”
from the “Mouse Type” selection box. Second,
choose the option “Auto Mouse Speed”. This
applies for both USB and PS/2 mice.
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