Belkin F5D9050UK User Manual

UK
FR
DE
NL
ES
IT
F5D9050uk
Connect your computer to a wireless network
Wireless G+ MIMO
USB Network Adapter
Table of Contents
1 Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Benefits of a Home Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Advantages of a Wireless Network . . . . . . . . . . . . . . . . . . . . . . . . . .
Placement of your Wireless Networking Hardware for
Optimal Performance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
2 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Applications and Advantages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Product Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
3 Installing and Setting up the Adapter . . . . . . . . . . . . . . . . . . . . . . . . . 8
Step 1: Install. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Step 2: Insert . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Step 3: Configure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Using the Belkin Wireless Networking Utility . . . . . . . . . . . . . . . . . 12
Accessing the Belkin WNU
from the Windows System Tray . . . . . . . . . . . . . . . . . . . . . . . . . . .
Network Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Available Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Network Status and Solution Tips . . . . . . . . . . . . . . . . . . . . . . . . . 14
Setting Wireless Network Profiles . . . . . . . . . . . . . . . . . . . . . . . . . 15
Securing your Wi-Fi Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Configuring your Adapter to use Security . . . . . . . . . . . . . . . . . . . 19
5 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
6 Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
1 1
2
5
5 6 6 7 7
8
12
25 34
Introduction
Thank you for purchasing the Belkin Wireless G+ MIMO USB Network Adapter (the Adapter). Now you can take advantage of this great new technology and gain the freedom to network your home and office computers wirelessly. This Adapter allows you to connect a computer with a USB port to your network. Please be sure to read through this User Manual completely, and pay special attention to the section entitled “Placement of your Wireless Networking Hardware for Optimal Performance”.
Benefits of a Home Network
Your Belkin Home Network will allow you to:
Share one high-speed Internet connection with all the computers in your home
Share resources, such as files, and hard drives among all the connected computers in your home
Share a single printer with the entire family
Share documents, music, video, and digital pictures
Store, retrieve, and copy files from one computer to another
Simultaneously play games online, check Internet email, and chat
Advantages of a Wireless Network
Mobility – you’ll no longer need a dedicated “computer room”— now you can work on a networked laptop or desktop computer anywhere within your wireless range
Easy installation – Belkin Easy Installation Wizards make setup simple
Flexibility – set up and access printers, computers, and other networking devices from anywhere in your home
Easy Expansion – the wide range of Belkin networking products let you expand your network to include devices such as printers and gaming consoles
No cabling required – you can spare the expense and hassle of retrofitting Ethernet cabling throughout the home or office
Widespread industry acceptance – choose from a wide range of interoperable networking products
section
1
2
3
4
5
6
1
Introduction
32
Placement of your Wireless Networking Hardware for Optimal Performance
Your wireless connection will be stronger the closer your computer is to your wireless router (or access point). Typical indoor operating range for your wireless devices is between 100 and 200 feet. In the same way, your wireless connection and performance will degrade somewhat as the distance between your wireless router (or access point) and connected devices increases. This may or may not be noticeable to you. As you move farther from your wireless router (or access point), connection speed may decrease. Factors that can weaken signals simply by getting in the way of your network’s radio waves are metal appliances or obstructions, and walls.
If you have concerns about your network’s performance that might be related to range or obstruction factors, try moving the computer to a position between five and 10 feet from the wireless router (or access point) in order to see if distance is the problem. If difficulties persist even at close range, please contact Belkin Technical Support.
Note: While some of the items listed below can affect network performance, they will not prohibit your wireless network from functioning; if you are concerned that your network is not operating at its maximum effectiveness, this checklist may help.
1. Placement of your Wireless Router (or Access Point)
Place your wireless router (or access point), the central connection point of your network, as close as possible to the center of your wireless network devices.
To achieve the best wireless network coverage for your “wireless clients,” (i.e. computers enabled by Belkin Wireless Notebook Cards, Wireless Desktop Cards, and Wireless USB Adapters):
• Ensure that your wireless router’s (or access point’s) antennas are parallel to each other, and are positioned vertically (toward the ceiling). If your wireless router (or access point) itself is positioned vertically, point the antennas as much as possible in an upward direction.
• In multistory homes, place the wireless router (or access point) on a floor that is as close to the center of the home as possible. This may mean placing the wireless router (or access point) on an upper floor.
• Try not to place the wireless router (or access point) near a cordless 2.4GHz phone.
3
Introduction
2. Avoid Obstacles and Interference
Avoid placing your wireless router (or access point) near devices that may emit radio “noise”, such as microwave ovens. Other objects that can inhibit wireless communication can include:
• Refrigerators
• Washers and/or dryers
• Metal cabinets
• Large aquariums
• Metallic-based, UV-tinted windows
section
1
2
3
4
5
If your wireless signal seems weak in some spots, make sure that objects such as these are not blocking the signal’s path between your computers and wireless router (or access point).
3. Cordless Phone Placement
If the performance of your wireless network is impaired after attending to the above issues, and you have a cordless phone:
• Try moving cordless phones away from the wireless router (or access point) and your wireless-enabled computers.
• Unplug and remove the battery from any cordless phone that operates on the 2.4GHz band (check manufacturer’s information). If this fixes the problem, your phone may be interfering.
• If your phone supports channel selection, change the channel on the phone to the farthest channel from your wireless network as possible. For example, change the phone to channel 1 and move your wireless router (or access point) to channel 11. (Your channel selection will vary depending on your region.) See your phone’s user manual for detailed instructions.
• If necessary, consider switching to a 900MHz or 5GHz cordless phone.
6
3
Introduction
Introduction
4. Choose the “Quietest” Channel for your Wireless Network
In locations where homes or offices are close together, such as apartment buildings or office complexes, there may be wireless networks nearby that can conflict with yours. Use the Site Survey capabilities of your Belkin Wireless Networking Utility to locate any other wireless networks, and move your wireless router (or access point) and computers to a channel as far away from other networks as possible.
Experiment with more than one of the available channels in order to find the clearest connection and avoid interference from neighboring cordless phones or other wireless devices.
For more Belkin wireless networking products, use the detailed Site Survey and wireless channel information included in your User Manual.
5. Secure Connections, VPNs, and AOL
Secure connections typically require a user name and password, and are used where security is important. Secure connections include:
• Virtual Private Network (VPN) connections, often used to connect remotely to an office network
• The “Bring Your Own Access” program from America Online (AOL), which lets you use AOL through broadband provided by another cable or DSL service
• Most online banking websites
• Many commercial websites that require a user name and password to access your account
Secure connections can be interrupted by a computer’s power management setting, which causes it to “go to sleep.” The simplest solution to avoid this is to simply reconnect by re-running the VPN or AOL software, or by re-logging into the secure website.
A second alternative is to change your computer’s power management settings so it does not go to sleep; however, this may not be appropriate for portable computers. To change your power management setting in Windows, see the “Power Options” item in the Control Panel.
If you continue to have difficulty with Secure Connections, VPNs, and AOL, please review steps 1–4 in the previous pages to be sure you have addressed these issues.
These guidelines should allow you to cover the maximum possible area with your wireless router. Should you need to cover an even wider area, we suggest the Belkin Wireless Range Extender/Access Point.
Overview
For more information regarding our networking products, visit our website at www.belkin.com/networking or call Belkin Technical Support.
Product Features
The Adapter is a wireless LAN USB networking device that works best with the Wireless G+ MIMO Router. It complies with the IEEE
802.11g standard in order to communicate with other 802.11g­compliant wireless devices at 54Mbps. The Adapter is compatible with all 802.11g devices as well as other 802.11b products at 11Mbps. 802.11g products operate on the same 2.4GHz frequency band as 802.11b Wi-Fi
2.4GHz ISM (Industrial, Science, and Medical) band operation
Integrated easy-to-use Wireless Configuration Utility
USB 2.0 interface, for operation in virtually any computer with a USB 2.0 port
WPA2, WPA, 64-bit or 128-bit WEP (Wired Equivalent Privacy)
Wireless access to networked resources
Support for both Infrastructure and Ad-Hoc (peer-to-peer) networking modes
Data rate of up to 54Mbps (802.11g), or 11Mbps (802.11b)
Easy installation and use
LED power and network link indicators
®
products.
1
section
2
3
4
5
6
55
76
Overview
Applications and Advantages
Wireless roaming with a laptop around the home or office Offers the freedom of networking without cables
Connection rates of up to 54Mbps Provides immediate, higher-speed wireless connectivity at home, work, and hotspot locations without compromising the use of existing 802.11b products
Compatibility with 802.11b products
802.11g wireless LAN solutions are backward-compatible with existing Wi-Fi (IEEE 802.11b) products and with other products that display the 54g™ mark
Difficult-to-wire environments Enables networking in buildings with solid or finished walls, or open areas where wiring is difficult to install
Frequently changing environments Adapts easily in offices or environments that frequently rearrange or change locations
Temporary LANs for special projects or peak time Sets up temporary networks such as at trade shows, exhibitions, and construction sites, which need networks on a short-term basis; also companies who need additional workstations for a peak activity period
SOHO (Small Office/Home Office) networking needs Provides the easy and quick, small network installation SOHO users need
Product Specifications
Host Interface USB 2.0 Power Consumption 802.11b: TX: 440mA RX: 270mA
802.11g: TX: 370mA RX: 270mA Environment Conditions Operating Temperature: 32–140 degrees F (0–60 degrees C) Storage Temperature: -4–176 degrees F (-20–80 degrees C) Humidity Operating: 10–85% non-condensing Storing: 5–90% non-condensing Typical Operating Range Up to 1,000 ft. (304.8m) (wireless
performance may vary depending on the networking environment)
7
Overview
(c)
(d)
(a) Protective Cap
The cap is provided to protect the USB connector during transportation. Remove the cap before inserting the USB Adapter to your computer’s USB port or through the provided Desktop Stand.
(b) Power/Activity LED
Lights when the Adapter is powered on and flashes when the Adapter is active.
(c) USB Connector
Part of the Adapter that fits into your computer’s USB port.
(b)
(a)
1
section
2
3
4
5
6
(d) Desktop Stand
Lets you move the USB Adapter away from interfering objects around your computer.
System Requirements
PC-compatible laptop with one available USB port
Windows
®
2000 or XP
Package Contents
Wireless G+ MIMO USB Network Adapter
Desktop Stand
Quick Installation Guide
Installation Software CD
User Manual
7
98
Installing and Setting up the Adapter
Step 1 Install
IMPORTANT: Install the software before inserting the Adapter.
1.1
Insert the Installation Software CD into your CD-ROM drive.
1. 2 The Belkin Setup Utility screen will automatically appear. (This may
take 15–20 seconds.) Click “install” to start the installation.
Note: If the Belkin Setup Utility screen does not appear within
20 seconds, access your CD-ROM by double-clicking on the “My Computer” icon; then double-click on the CD-ROM drive into which the installation CD has been placed. Double-click on the folder named “files”, then double-click on the icon named “setup.exe”.
1.3 Click “install”.
1.4 The InstallShield Wizard will
now start. Click “Next” to continue.
9
Installing and Setting up the Adapter
1.5 The first in a series of progress-
monitoring screens will let you know where you are in the setup process. Click “Next”.
1.6 When the installer process is
complete, you will see the following screen. Click “Finish”.
1.7 You might see a screen similar
to this one. This DOES NOT mean there is a problem. Our software has been fully tested and is compatible with this operating system. Select “Continue Anyway” and follow the on-screen instructions.
1
2
section
3
4
5
6
9
1110
Installing and Setting up the Adapter
Step 2 Insert
Insert the Adapter into your Computer
2.1 After the software installation is
complete, the message “Please plug in your USB Adapter now” will appear. Insert your Belkin Adapter.
2.2 The Found New Hardware Wizard
will appear. (This may take 15–20 seconds.) Select “Install the software automatically” and click “Next” to install the hardware.
2.3 The Wizard will now install your
software.
2.4 The installation is now complete.
Click “Finish” to exit.
11
Installing and Setting up the Adapter
Step 3 Configure
Use the Belkin Wireless Networking Utility
3.1 After restarting your computer,
double-click the Belkin Wireless Networking Utility (WNU) icon on the desktop screen.
3.2 The Belkin WNU screen will
appear.
3.3 Select a network to connect to
from the “Available Networks” list and click “Connect”.
Note: In order to see your available networks, you must be near a working wireless router or access point.
3.4 The Belkin WNU icon can also be
found on the system tray.
1
2
section
3
4
5
6
Double-clicking on the
Note:
Belkin WNU icon on the system tray will bring up the “Utility” screen.
Installation is now complete.
11
De Belkin Wireless Networking Utility gebruiken
1312
Nadat u de Wireless Networking Utility (WNU) van Belkin hebt geïnstal­leerd, zijn configuraties voor draadloze verbindingen en beveiliging met een paar muisklikken binnen uw bereik.
De Wireless Networking Utility via de Windows-systeembalk starten
Om de WNU te openen, klikt u met de rechter muisknop op het WNU-pic­togram in uw Windows-taakbalk.
Als het pictogram zich daar niet bevindt, klikt u op “Start > Programs > Belkin Wireless Utility”.
Het standaardscherm van de WNU is het tabblad “Current Status” (Huidige status). Het tabblad “Current Status” toont de huidige netwerk­status en de beschikbare netwerken.
13
Using the Belkin Wireless Networking Utility
Network Status
This window displays the connectivity status of the current network. It even displays connectivity between the computer and router, and router and Internet. In the event of a connectivity problem, this window can be used to determine the problem’s source (e.g. computer, router, or Internet/modem).
Available Networks
This window displays the available networks at the current location as well as their SSID, Signal Strength, Security Type, Channel, and Network Type.
Lost Wireless Connection
If the current wireless connection is lost, a window will pop up and the WNU will attempt to reconnect.
1
2
3
section
4
5
6
13
Using the Belkin Wireless Networking Utility
1514
Connection Failure
Other options will appear during attempts to reconnect. To stop connecting, click “Stop” and to reattempt connection, click “Retry”.
Network Status and Solution Tips
To further understand the current Network Status, click “Open Wireless Utility”. The default screen will be the “Current Status” tab and the “Network Status” section determines which connections are good and/or faulty.
The WNU also features a “Solution Tips” section that provides troubleshooting guidelines.
15
Using the Belkin Wireless Networking Utility
Setting Wireless Network Profiles
The “My Connections” tab on the WNU allows you to add, edit, and delete connection profiles. It also displays signal strength, security, and network type.
Securing your Wi-Fi® Network
If you choose to connect to a secure network, determine the type of security (WPA or WEP*) and use the appropriate field in the dialog box.
1
2
3
section
4
5
6
*Note: Types of security
15
Using the Belkin Wireless Networking Utility
1716
Note: When you select a network using encryption, you will first see the simple security screen. Click the “Advanced” button to see other security options (below).
Wireless Equivalent Privacy (WEP) is a less secure, but more widely adopted wireless security protocol. Depending on the security level (64- or 128-bit), the user will be asked to input a 10- or 26-character hex key. A hex key is a combination of letters, a–f, and numbers, 0–9.
Wi-Fi Protected Access (WPA) is the new standard in the wireless security. However, not all wireless cards and adapters support this technology. Please check your wireless adapter’s user manual to check if it supports WPA. Instead of a hex key, WPA uses only passphrases, which are much easier to remember.
The following section, intended for the home, home-office, and small­office user, presents a few different ways to maximize the security of your wireless network.
17
Using the Belkin Wireless Networking Utility
At the time of publication, four Encryption Methods are available:
Encryption Methods:
Name 64-Bit Wired
Equivalent Privacy
Acronym 64-bit WEP 128-bit WEP WPA-TKIP/AES
Security Good Better Best Best Features Static keys Static keys Dynamic key
Encryption keys based on RC4 algorithm (typically 40-bit keys)
128-Bit Wired Equivalent Privacy
More secure than 64-bit WEP using a key length of 104 bits plus 24 additional bits of system­generated data
Wi-Fi Protected Access-TKIP
(or just WPA)
encryption and mutual authentication
TKIP (Temporal Key Integrity Protocol) added so that keys are rotated and encryption is strengthened
Wi-Fi Protected Access 2
WPA2-AES (or just WPA2)
Dynamic key encryption and mutual authentication
AES (Advanced Encryption Standard) does not cause any throughput loss
WEP
WEP is a common protocol that adds security to all Wi-Fi-compliant wireless products. WEP gives wireless networks the equivalent level of privacy protection as a comparable wired network.
1
2
3
section
4
5
6
64-Bit WEP
64-bit WEP was first introduced with 64-bit encryption, which includes a key length of 40 bits plus 24 additional bits of system-generated data (64 bits total). Some hardware manufacturers refer to 64-bit as 40-bit encryption. Shortly after the technology was introduced, researchers found that 64-bit encryption was too easy to decode.
17
Using the Belkin Wireless Networking Utility
1918
128-Bit Encryption
As a result of 64-bit WEP’s potential security weaknesses, a more secure method of 128-bit encryption was developed. 128-bit encryptio includes a key length of 104 bits plus 24 additional bits of system-generated data (128 bits total). Some hardware manufacturers refer to 128-bit as 104-bit encryption. Most of the new wireless equipment in the market today supports both 64-bit WEP and 128-bit WEP encryption, but you might have older equipment that only supports 64-bit WEP. All Belkin wireless products will support both 64-bit WEP and 128-bit encryption.
Encryption Keys
After selecting either the 64-bit WEP or 128-bit encryption mode, it is critical that you generate an encryption key. If the encryption key is not consistent throughout the entire wireless network, your wireless networking devices will be unable to communicate with one another. You can enter your key by typing in the hex key. A hex (hexadecimal) key is a combination of numbers and letters from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For 128-bit WEP, you need to enter 26 hex keys.
For instance:
AF
0F 4B C3 D4 = 64-bit WEP key
C3
03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
Write down the hex WEP key from your wireless router (or access point) and enter it manually into the hex WEP key table in your Adapter’s configuration screen.
n
WPA
WPA is a new Wi-Fi standard that improves upon the security features of WEP. To use WPA security, the drivers and software of your wireless equipment must be upgraded to support it. These updates will be found on your wireless vendor’s website. There are three types of WPA security: WPA-PSK (no server), WPA (with radius server), and WPA2.
WPA-PSK (no server) uses what is known as a pre-shared key as the network key. A network key is a password that is between eight and 63 characters long. It can be a combination of letters, numbers, or characters. Each client uses the same network key to access the network. Typically, this is the mode that will be used in a home environment.
WPA (with radius server) works best in a business environment, in which a radius server automatically distributes the network key to clients.
19
Using the Belkin Wireless Networking Utility
WPA2 requires Advanced Encryption Standard (AES) for encryption of data, which offers much greater security than WPA. WPA uses both Temporal Key Integrity Protocol (TKIP) and (AES) for encryption.
Setting up your Belkin Wireless Router (or Access Point) to use Security
To start using security, you need to first enable WEP or WPA for your wireless router (or access point). For Belkin Wireless Routers (or Access Points), these security features can be configured by using the web-based interface. See your wireless router’s (or access point’s) manual for directions on how to access the management interface.
IMPORTANT:
to match these settings.
You must now set all wireless network cards/adapters
Configuring your Adapter to use Security
At this point, you should already have your wireless router (or access point) set to use WPA or WEP. In order for you to gain wireless connection, you will need to set your Wireless G+ MIMO USB Network Adapter to use the same security settings.
Changing the Wireless Security Settings
The Belkin Wireless G+ MIMO USB Network Adapter supports the latest WPA security feature as well as the legacy WEP security standard. By default, wireless security is disabled.
To enable security, you will first need to determine which standard is used by the router (or access point). (See your wireless router’s or access point’s manual for directions on how to access the security settings.)
1
2
3
section
4
5
6
To access the security settings on your Adapter, click the “My Connections” tab and point to the connection for which you want to change security settings. Click “Edit” to change settings.
19
Using the Belkin Wireless Networking Utility
2120
WEP Setup
64-Bit WEP Encryption
1. Select “WEP” from the “Data Encryption” drop-down menu.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually. A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 64-bit WEP, you need to enter 10 hex keys. For instance:
AF
0F 4B C3 D4 = 64-bit WEP key
3. Click “Save” to finish. Encryption in the wireless router (or access
point) is now set. Each of your computers on your wireless network will now need to be configured with the same security settings.
21
Using the Belkin Wireless Networking Utility
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router (or access point). If you don’t remember the hex key, your client will be locked out of the wireless router (or access point).
128-Bit WEP Encryption
Select “WEP” from the drop-down menu.
1.
2. After selecting your WEP encryption mode, you can enter your
key by typing in the hex key manually. A hex (hexadecimal) key is a combination of numbers and letters
from A–F and 0–9. For 128-bit WEP, you need to enter 26 hex keys. For instance:
C3
03 0F AF 0F 4B B2 C3 D4 4B C3 D4 E7 = 128-bit WEP key
1
2
3
section
4
5
6
21
Using the Belkin Wireless Networking Utility
2322
3. Click “Save” to finish. Encryption in the wireless router (or
access point) is now set. Each of the computers on your wireless network will now need to be configured with the same security settings.
WARNING: If you are using a wireless client to turn on the security
settings in your wireless router (or access point), you will temporarily lose your wireless connection until you activate security on your wireless client. Please record the key prior to applying changes in the wireless router (or access point). If you don’t remember the hex key, your client will be locked out of the wireless router (or access point).
WPA-PSK (no server)
Choose this setting if your network does not use a radius server. WPA-PSK (no server) is typically used in home and small office networking.
1. From the “Network Authentication” drop-down menu, select
“WPA-PSK (no server)”.
2. Enter your network key. This can be from eight to 63 characters
and can be letters, numbers, or symbols. This same key must be used on all of the clients (network cards) that you want to include in your wireless network.
23
Using the Belkin Wireless Networking Utility
3. Click “Save” to finish. You must now set all clients (network
cards) to match these settings.
Wireless Networking Utility Options
The “Options” tab on the WNU provides the user the ability to customize his or her WNU settings.
Wireless Networking Utility Help
The WNU “Help” tab provides users with access to online and telephone support, as well as advanced diagnostic tools.
1
2
3
section
4
5
6
23
Using the Belkin Wireless Networking Utility
Advanced Diagnostic Tools
The “Advanced Diagnostic Tools” section is the central control panel for all the settings of the hardware and software components of the wireless network. It provides an array of tests and connectivity services to ensure optimal network performance.
Troubleshooting
I can’t connect to the Internet wirelessly.
If you are unable to connect to the Internet from a wireless computer, please check the following items:
1. Look at the lights on your wireless router. If you’re using a
Belkin Wireless Router, the lights should be as follows:
• The “Power” light should be on.
• The “Connected” light should be on, and not blinking.
• The “WAN” light should be either on or blinking.
If your Belkin Wireless Router’s lights have the above characteristics, go to number
If this is NOT the case, make sure:
• The router’s power cord is plugged in.
• All cables are connected between the router and the modem.
• All the modem’s LEDs are functioning correctly. If not, see your modem’s user manual.
• Reboot the router.
• Reboot the modem.
If you continue to have issues, please contact Belkin Technical Support.
If you are not using a Belkin Wireless Router, consult that router manufacturer’s user guide.
2. Open your wireless utility software by clicking on the icon in
the system tray at the bottom right-hand corner of the screen. The tray icon should look like this (the icon may be red or green):
2 below.
1
2
3
4
section
5
6
25
25
Troubleshooting
2726
3. The window should have a list of “Available Networks”.
Available networks are wireless networks to which you can connect.
If you are using a Belkin 802.11g (G+) Router, or Belkin 802.11g (54g) Router, “Belkin54g” is the default name. If you are using a Belkin 802.11b Router, the default name should be “WLAN”.
If you are NOT using a Belkin Router, please consult your router manufacturer’s user manual for the default name.
The name of your wireless network appears in “Available Networks”.
If the correct network name is listed in the “Available Networks” list, please follow the steps below to connect wirelessly:
1. Click on the correct network name in the “Available Networks” list.
2. If the network has security (encryption) enabled, you will
need to enter the network key. Click “Connect”. For more information regarding security, see the page entitled: “Securing your Wi-Fi Network” on page 15 of this User Manual.
3. Within a few seconds, the tray icon in the lower right-
hand corner of your screen should turn green, indicating a successful connection to the network.
If you are still unable to access the Internet after connecting to the wireless network, please contact Belkin Technical Support.
27
Troubleshooting
The name of your wireless network DOES NOT appear in the list of “Available Networks”.
If the correct network name is not listed, check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Adapter to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID. For more information about setting up an SSID, please reference your router manufacturer’s user manual.
If issues persist even at close range, please contact Belkin Technical Support.
Installation CD-ROM does not start Belkin Wireless Networking Utility.
If the CD-ROM does not start the Belkin Wireless Networking Utility automatically, it could be that the computer is running other applications that are interfering with the CD drive.
If the Belkin Wireless Networking Utility screen does not appear within 15-20 seconds, open up your CD-ROM drive by double­clicking on the “My Computer” icon. Next, double-click on the CD-ROM drive that the Installation CD has been placed in to start the installation. Then double-click on the folder named “Files”. Next, double-click on the icon named “setup.exe”.
1
2
3
4
section
5
6
Power LED does not come ON; Adapter is not working.
If the LED indicators are not ON, the problem may be that the Adapter is not connected or installed properly.
Verify that the Adapter is plugged firmly into the USB port of your computer. Check to see that the drivers for the Adapter have been installed. Right-click on the “My Computer” icon on your desktop. Choose “Properties” and navigate to the “Device Manager” and see if your Adapter is listed without any errors. If an error is indicated, contact Belkin Technical Support.
27
Troubleshooting
2928
Link LED is blinking slowly; I cannot connect to a wireless network or the Internet.
If your Adapter appears to be functioning properly, but you cannot connect to a network or you have a red wireless icon at the bottom of your screen, the problem may be that there is a mismatch between the network name (SSID) settings in your wireless network properties.
Check the SSID settings to see if they match. The SSID is case-sensitive and the spelling on each computer must be exactly the same in order for the Adapter to connect to the wireless router (or access point).
Note: To check the SSID settings or look for an available network, double-click the Signal Indicator icon to bring up the “Wireless Networks” screen. Click “Add” if you do not see the network you are trying to connect to and type in the SSID.
For more information about setting up an SSID, please reference your router manufacturer’s user manual. If issues persist even at close range, please contact Belkin Technical Support.
Link LED is solid but I cannot connect to the Internet.
If you have a signal but can’t get online or obtain an IP address, the problem may be that there is a mismatch between the encryption key settings in your computer and wireless router (or access point).
Check the WEP, WPA, or WPA2 key settings to see if they match. The key is case-sensitive and the spelling on each computer and wireless router (or access point) must be exactly the same in order for the Adapter to connect to the router. For more information about encryption, please see “Securing your Wi-Fi Network” on page 15 of this User Manual.
If issues persist even at close range, please contact Belkin Technical Support.
Loading...
+ 221 hidden pages