Troubleshooting
Troubleshooting
I can’t connect to the Internet wirelessly
If you are unable to connect to the Interne t from a w irel es s
computer, pleas e che ck the follo wi ng it em s:
1. Look at th e l ig ht s o n you r Wireless Router. If you’re u sing a
Belkin Wireless Router, the lights should be as f ol lows:
• The “ Po wer” light s hould be o n.
• The “ Co nnected” light should be on, and n ot bl in ki ng.
• The “ WAN” light should be either on or bl inking.
If your B elkin Router’s li gh ts ha ve th e above char ac te ristics, go
to number 2. below.
If this i s N OT the case, please try the followin g:
• Make su re your Router ’s power c ord is plugged in.
• Make su re all cables are c on nected between the Router
and modem.
• Are all the modems LEDs functioni ng ? If not, see your
modem’s u se r m an ua l.
• Try reboo ti ng th e Rou te r.
• Try reboo ti ng th e mod em .
If you are still having problems, please call Belkin
Technical Support.
If you are not using a B elkin Wirel ess R ou ter, consult that
Wireless Routers manufactu rers user guide.
2. Open your wire le ss ut il ity s oftware b y click in g o n the icon in
the system tray at th e b ot tom r ig ht-hand corn er of the screen.
If you’re u si ng a Belki n USB Adapte r, the tray icon should look
like this (the icon m ay be red, or b lue):
3. The e xact window that opens w ill v ary d ep ending on th e m od el
of USB Ad apter you ha ve; h owever, any of th e uti li ties sh ould
have a li st of “Availab le Netw or ks”. Avai la bl e n et works a re
wireless networks you can c onnect to. I f you are us ing a Belk in
802.11g Router, “Belkin54g” is the default name.
If you are using a Belkin 802.11b router, the d efault name should
be “WLAN”.
If using a n on -Belkin Wirel ess route r, pl ea se co ns ult y our route r
manufact urers user manual for the default name.