Installation and Operating instructions for
CP39xx
Multi-touch Control Panel with
DVI/ USB Extended interface
Version: 1.7
Date: 2014-10-07
Table of contents
Table of contents
1 Foreword 3
1.1 Notes on the Documentation 3
1.1.1 Liability Conditions 3
1.1.2 Trademarks 3
1.1.3 Patent Pending 3
1.1.4 Copyright 3
1.1.5 State at Delivery 3
1.1.6 Delivery conditions 3
1.2 Description of safety symbols 4
1.3 Basic safety measures 5
1.4 Operator’s obligation to exercise diligence 6
1.4.1 National regulations 6
1.4.2 Procedure in the event of a fault 6
1.4.3 Operator requirements 6
2 Product Description 7
2.1 Product overview 7
2.2 Appropriate Use 8
2.3 Access to the connectors 8
2.3.1 Fitted without mounting arm adapter 8
2.3.2 Fitted with mounting arm adapter 9
2.3.3 Installing the Cables 10
2.4 Interfaces 10
2.4.1 Power Supply (X101) 11
2.4.2 DVI-E Input (Digital Visual Interface-Extended) (X102) 11
2.4.3 USB-E Input (X 103) 12
2.4.4 USB interface at the mounting arm adapter (optional) 12
2.4.5 Protective Earthing 13
2.5 Connection Kits/ Connection Cables 13
2.5.1 Connection Kits for DVI-E/ USB-E connection, optional 13
3 Installation 14
3.1 Transport and Unpacking 14
3.1.1 Transport 14
3.1.2 Unpacking 14
4 Mounting 15
4.1.1 Earthing measures 15
4.2 Mounting arm installation (optional) 16
CP39xx 1
Table of contents
4.2.1 Mounting the mounting arm tube 17
4.3 Connecting the Control Panel 18
4.3.1 Connecting cables 18
4.3.2 Protective Earthing 18
5 Operating Instructions 19
5.1 Switching the Control Panel on and off 19
5.1.1 Switching on 19
5.1.2 Shutting down and switching off 19
5.2 Operation 19
5.2.1 Setting the transmission rate 20
5.3 Servicing and maintenance 20
5.3.1 Cleaning 20
5.3.2 Maintenance 20
5.4 Emergency procedures 20
5.5 Shutting down 20
5.5.1 Disposal 20
6 Troubleshooting 21
7 Assembly dimensions 22
8 Technical Data 23
9 Appendix 24
9.1 Beckhoff Support and Service 24
9.1.1 Beckhoff branches and partner companies 24
9.1.2 Beckhoff company headquarters 24
9.2 Approvals for USA and Canada 25
9.3 FCC Approvals for the United States of America 25
9.4 FCC Approval for Canada 25
2 CP39xx
Foreword
1 Foreword
1.1 Notes on the Documentation
This description is only intended for the use of trained specialists in control and automation engineering
who are familiar with the applicable national standards. It is essential that the following notes and
explanations are followed when installing and commissioning these components.
The responsible staff must ensure that the application or use of the products described satisfy all the
requirements for safety, including all the relevant laws, regulations, guidelines and standards.
1.1.1 Liability Conditions
The documentation has been prepared with care. The products described are, however, constantly under
development. For that reason the documentation is not in every case checked for consistency with
performance data, standards or other characteristics. In the event that it contains technical or editorial
errors, we retain the right to make alterations at any time and without warning. No claims for the
modification of products that have already been supplied may be made on the basis of the data, diagrams
and descriptions in this documentation.
1.1.2 Trademarks
Beckhoff®, TwinCAT®, EtherCAT®, Safety over EtherCAT®, TwinSAFE® and XFC® are registered
trademarks of and licensed by Beckhoff Automation GmbH.
Other designations used in this publication may be trademarks whose use by third parties for their own
purposes could violate the rights of the owners.
1.1.3 Patent Pending
The EtherCAT Technology is covered, including but not limited to the following patent applications and
patents: EP1590927, EP1789857, DE102004044764, DE102007017835 with corresponding applications
or registrations in various other countries.
The TwinCAT Technology is covered, including but not limited to the following patent applications and
patents: EP0851348, US6167425 with corresponding applications or registrations in various other
countries.
1.1.4 Copyright
©
Beckhoff Automation GmbH.
The reproduction, distribution and utilization of this document as well as the communication of its contents
to others without express authorization are prohibited. Offenders will be held liable for the payment of
damages. All rights reserved in the event of the grant of a patent, utility model or design.
1.1.5 State at Delivery
All the components are supplied in particular hardware and software configurations appropriate for the
application. Modifications to hardware or software configurations other than those described in the
documentation are not permitted, and nullify the liability of Beckhoff Automation GmbH.
1.1.6 Delivery conditions
In addition, the general delivery conditions of the company Beckhoff Automation GmbH apply.
CP39xx 3
Foreword
1.2 Description of safety symbols
The following safety symbols are used in this operating manual. They are intended to alert the reader to
the associated safety instructions.
Acute risk of injury!
If you do not adhere the safety advise adjoining this symbol, there is immediate
DANGER
WARNING
CAUTION
danger to life and health of individuals!
Risk of injury!
If you do not adhere the safety advise adjoining this symbol, there is danger to life and
health of individuals!
Hazard to individuals!
If you do not adhere the safety advise adjoining this symbol, there is obvious hazard to
individuals!
Hazard to devices and environment
Attention
Note
If you do not adhere the notice adjoining this symbol, there is obvious hazard to
materials and environment.
Note or pointer
This symbol indicates information that contributes to better understanding.
4 CP39xx
Foreword
1.3 Basic safety measures
Before the Industrial PC is switched off, software that is running must be properly closed.
Otherwise it is possible that data on the storage medium is lost. Please read the section Switching the
Control Panel on and off.
Switch off all parts of the equipment, then uncouple the Control Panel
Before opening the housing, and whenever the Control Panel is not being used for
Warning
Disconnect the device by unplugging the connectors on the rear side of the Control Panel.
Items of equipment that have been switched off must be secured against being switched on again.
Warning
control purposes (such as during functional checks after a repair), all parts of the
equipment must first be switched off, after which the Control Panel is to be
disconnected from the equipment.
Do not exchange any parts when under power
When components are being fitted or removed, the supply voltage must be switched
off.
Fitting work on the Control Panel can result in damage:
• if metal objects such as screws or tools fall onto operating circuit boards
• if connecting cables internal to the Panel PC are removed or inserted during
operation.
CP39xx 5
Foreword
1.4 Operator’s obligation to exercise diligence
The operator must ensure that
• the product is only used as intended (see chapter Product Description)
• the product is in a sound condition and in working order during operation
• the product is operated, maintained and repaired only by suitably qualified and authorized
personnel
• the personnel is instructed regularly about relevant occupational safety and environmental
protection aspects, and is familiar with the operating manual and in particular the safety notes
contained herein
• the operation manual is in good condition and complete, and always available for reference at the
location of the product.
Do not open the housing of the Control Panel!
For technical support contact Beckhoff Service.
Note
1.4.1 National regulations
Depending on the type of machine and plant in which the Control Panel is used, national regulations
governing the controllers of such machines will apply, and must be observed by the operator. These
regulations cover, amongst other things, the intervals between inspections of the controller. The operator
must initiate such inspections in good time.
1.4.2 Procedure in the event of a fault
In the event of faults at the Control Panel, the list in the section Troubleshooting can be used to determine
the measures to be taken.
1.4.3 Operator requirements
Anyone who uses the Control Panel must have read these operating instructions and must be familiar
with all the functions of the software installed on the Industrial PC to which he has access.
6 CP39xx
Product Description
2 Product Description
2.1 Product overview
Front view of CP39xx
The new Beckhoff panel generation with industry-standard multi-touch display offers a feature-laden
solution for any application. The wide selection of models offers different display sizes and formats as
well as custom designs. Even for single-touch users, this new panel generation offers an excellent priceto-performance ratio and represents an economical alternative to other systems.
The multi-touch Control Panel offer the following benefits:
• display sizes from 7-inch to 24-inch (16:9, 5:4, 4:3), landscape and portrait orientation
• multi-touch (PCT): e.g. for 5-finger or 2-hand touch operation
• high touch-point density for safe operation
• aluminium housing with glass front, IP65
• integrated DVI/USB extension technology:
– DVI-E and USB-E 2.0 enable remote panel operation at a distance of up to 50 m from the PC
– USB-E 2.0 transmits USB 2.0 with 480 Mbit/s
– DVI-E input is compatible to the standard DVI output of a PC
• optional 1-Port-USB interface at the mounting arm adapter or in the front of the Panel
• optional electromechanical push-button extension
• optional mounting arm system.
CP39xx 7
Product Description
2.2 Appropriate Use
The multi-touch Control Panel CP39xx is designed for industrial application in machine and plant
engineering. A multi-touch display is accommodated in a stainless steel housing. For mounting the
Control Panel there are 4 threaded holes M6 in the connection block at the rear cover.
Optionally a rotatable and tiltable mounting arm adapter is available by the order option C9900-M750/
C9900-M751 (C9900-M752/ C9900-M753 if provided with push-button extension).
The DVI/USB extension technology integrated in the CP39xx Control Panel enables remote Panel
operation at a distance of up to 50 m from the PC via a standard cable.
Risk of explosion!
The Control Panel must not be used where there is a risk of explosion.
Danger
2.3 Access to the connectors
2.3.1 Fitted without mounting arm adapter
The connectors of the Control Panel are located in the connection block at the rear side of the housing.
The connectors will be plugged from the bottom.
Picture: Connection block
For the pin assignment see chapter Interfaces.
8 CP39xx
Product Description
2.3.2 Fitted with mounting arm adapter
If the Control Panel is fitted with a mounting arm adapter (order option C9900-M750 to C9900-M753), the
connectors are located behind the cover (1).
1
You can easily lever up the cover in direction of the arrow with a suitable tool. After removing the cover
you have access to the connections (2).
2
The installation of the cover takes place in reverse order.
CP39xx 9
Product Description
2.3.3 Installing the Cables
After opening the connection area you have access to the connections of the Control Panel. The cables
with the connectors have to be threaded through the mounting arm tube before connecting them in the
connection area.
Note cable routing
It is absolutely necessary to install the cables as shown in the picture. Otherwise
Attention
cables can be damaged by rotating or tilting the mounting arm adapter.
2.4 Interfaces
X103
USB-E Input
X102
DVI-E Input
X101
Power
Ground
10 CP39xx
Product Description
2.4.1 Power Supply (X101)
X101
SG 4-pole M12 built-in-PCB-sold. IP67 BINDER (BINDER 09-3431-90-04 prod. 763 M12X1)
View solder connection sided
The power supply for the Control Panel is established via the 4-pole M12 socket (X101). The protection
class of the circular plug-in connector accords to the IP67-standard.
Pin Signal Pin Signal
1 + 24V 3 GND
2 GND 4 + 24V
2.4.2 DVI-E Input (Digital Visual Interface-Extended) (X102)
X102
SG 19-pole M16 built-in-PCB-sold. IP67 BINDER (BINDER 09-0463-90-19 prod. 723 M16X0,75)
View solder connection sided
The DVI-E connection (X102) is used for transferring the video signal from the Industrial PC to the Control
Panel. The protection class of the circular plug-in connector accords to the IP67-standard.
The graphics signal is transferred directly via a DVI cable over a distance of 50 m max. Such a cable
length leads to strong distortion of the graphics signal on arrival at the Control Panel. The CP39xx Control
Panel features a signal processor that restores the DVI signal. The PC requires a conventional DVI
output.
The transmission rate of the DDC file has to be limited
Note
At large distance between PC and Control Panel, the transmission rate of the DDC file
has to be limited.
See also chapter Setting the transmission rate.
Pin Signal Pin Signal
A Shield L IN_TMDS_C+
B IN_TMDS_2+ M GND
C GND N IN_TMDS_2-
D IN_TMDS_1- O IN_TMDS_1+
E GND P GND
F IN_TMDS_0- R IN_TMDS_0+
G GND S HPD_DVI
H + 5V_DVI T GND
I DDC DAT U IN_TMDS_C-
K I2C-CLK
CP39xx 11
Product Description
2.4.3 USB-E Input (X 103)
X103
SG 8-pole M9 built-in-PCB-sold. IP67 BINDER (BINDER 09-0427-30-08 prod. 712 M9X0,5)
View solder connection sided
The Control Panel is connected with the CU8801 USB to USB extended converter box via the USBExtended input (X103).
In order to realize a distance of 50 m without hubs, with USB extended the USB signal is converted so
that it can be transferred via 50 m CAT5 cables commonly used for Ethernet wiring. In the Control Panel
the signal is converted back to USB.
Pin Signal Pin assignment
1 15 V 15V USB_E
2 GND GND
3 Tx USB Rx+
4 RX USB Tx+
5 RX USB Tx-
6 Tx USB Rx-
7 15 V 15V USB_E
8 GND GND
2.4.4 USB interface at the mounting arm adapter (optional)
Optionally the Control Panel is fitted with a USB-2.0 Interface (order option C9900-E274).
The interface is located at the mounting arm adapter behind a screw cap, the protection class accords to
the IP67-standard.
USB Interface
12 CP39xx
Product Description
2.4.5 Protective Earthing
The low resistance protective earthing connection of the Control Panel is established via the ground bolt,
which is located next to the connections or in the connection area (if provided with a mounting arm
adapter).
Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct
Note
function of the touchscreen.
2.5 Connection Kits/ Connection Cables
One 4-pole power supply connector is provided with the Control Panel.
Optionally prefabricated connection cables for the DVI-E/ USB-E connection are available.
2.5.1 Connection Kits for DVI-E/ USB-E connection, optional
The following connection kits are available:
Connection kit DVI-E/ USB-E connection
C9900-K630
C9900-K631
C9900-K632
C9900-K633
C9900-K634
C9900-K635
C9900-K636
Connection kit 3 m for CP39xx including:
3 m DVI cable, 3 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter CU8801
for mounting rail installation close to the PC and 1 m USB cable to connect the USB to
USB-E-2.0 converter to the PC
Connection kit 5 m for CP39xx including:
5 m DVI cable, 5 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter CU8801
for mounting rail installation close to the PC and 1 m USB cable to connect the USB to
USB-E-2.0 converter to the PC
Connection kit 10 m for CP39xx including:
10 m DVI cable, 10 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter
CU8801 for mounting rail installation close to the PC and 1 m USB cable to connect
the USB to USB-E-2.0 converter to the PC
Connection kit 20 m for CP39xx including:
20 m DVI cable, 20 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter
CU8801 for mounting rail installation close to the PC and 1 m USB cable to connect
the USB to USB-E-2.0 converter to the PC
Connection kit 30 m for CP39xx including:
30 m DVI cable, 30 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter
CU8801 for mounting rail installation close to the PC and 1 m USB cable to connect
the USB to USB-E-2.0 converter to the PC
Connection kit 40 m for CP39xx including:
40 m DVI cable, 40 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter
CU8801 for mounting rail installation close to the PC and 1 m USB cable to connect
the USB to USB-E-2.0 converter to the PC
Connection kit 50 m for CP39xx including:
50 m DVI cable, 50 m CAT5 cable for USB-E-2.0, USB to USB-E-2.0 converter
CU8801 for mounting rail installation close to the PC and 1 m USB cable to connect
the USB to USB-E-2.0 converter to the PC
CP39xx 13
Installation
3 Installation
3.1 Transport and Unpacking
The specified storage conditions must be observed (see chapter Technical Data).
3.1.1 Transport
Despite the robust design of the unit, the components are sensitive to strong vibrations and impacts.
During transport, your Control Panel should therefore be protected from excessive mechanical stress.
Therefore, please use the original packaging.
Danger of damage to the unit
If the device is transported in cold weather or is exposed to extreme variations in
Attention
Prior to operation, the unit must be allowed to slowly adjust to room temperature. Should condensation
occur, a delay time of approximately 12 hours must be allowed before the unit is switched on.
temperature, make sure that moisture (condensation) does not form on or inside the
device.
3.1.2 Unpacking
Proceed as follows to unpack the unit:
1. Remove packaging.
2. Do not discard the original packaging. Keep it for future relocation.
3. Check the delivery for completeness by comparing it with your order.
4. Please keep the associated paperwork. It contains important information for handling the unit.
5. Check the contents for visible shipping damage.
If you notice any shipping damage or inconsistencies between the contents and your order, you should
notify Beckhoff Service.
14 CP39xx
Mounting
4 Mounting
The Control Panel will be mounted with 4 threaded screws M6 at the connection block at the rear cover
(see chapter Assembly dimensions).
Optionally the assemblage occurs by using the mounting arm adapter (order option).
The ambient conditions specified for operation must be observed (see chapter Technical Data).
Please note the following points during installation of the Control Panel:
• Position the Control Panel in such a way that reflections on the screen are avoided as far as possible.
• Use the position of the screen as a guide for the correct installation height; it should be optimally
visible for the user at all times.
• The Control Panel should not be exposed to direct sunlight.
Avoid extreme environmental conditions
Extreme environmental conditions should be avoided as far as possible. Protect the
Attention
Control Panel from dust, moisture and heat.
4.1.1 Earthing measures
Earthing connections dissipate interference from external power supply cables, signal cables or cables to
peripheral equipment. Establish a low-impedance connection from the earthing point on the Control Panel
housing (see chapter Protective Earthing) to the central earthing point on the control cabinet wall, in
which the Panel is being installed.
Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct
Note
function of the touchscreen.
CP39xx 15
Mounting
4.2 Mounting arm installation (optional)
The mounting arm adapter is designed for Rittal- and Rolec mounting arm systems with 48 mm tubes.
Depending on the order option the mounting arm can be installed from the bottom or from the top.
Order-Option Description
C9900-M750
C9900-M751
C9900-M752
C9900-M753
Rotatable and tiltable mounting arm adapter at the Control Panel CP3912 to CP3924
for Rittal- and Rolec mounting arm systems with 48 mm tube from the top
Rotatable and tiltable mounting arm adapter at the Control Panel CP3912 to CP3924
for Rittal- and Rolec mounting arm systems with 48 mm tube from the bottom
Rotatable and tiltable mounting arm adapter at the Control Panel CP3912 to CP3924
with push-button extension for Rittal- and Rolec mounting arm systems with 48 mm
tube from the top
Rotatable and tiltable mounting arm adapter at the Control Panel CP3912 to CP3924
with push-button extension for Rittal- and Rolec mounting arm systems with 48 mm
tube from the bottom
Tolerance of the mounting arm tube diameter
The mounting arm tube must have a diameter of 48 mm with a maximum tolerance of
Note
–0,1 mm/ +0,3 mm.
The mounting arm adapter enables to tilt the Control Panel at +/- 20° and to rotate it about +/- 165°.
Anti-twist protection
The mounting arm adapter is fitted with an anti-twist safeguard to avoid over winding
Note
the Control Panel and damaging the connecting cables.
The adapter is equipped with a brake mechanism for tilting the Control Panel, which can be adjusted with
a 5 mm allen key (1). Tightening the locating screw with star knob will protect the Control Panel against
distortion.
The hook wrench (3) allows mounting the mounting arm tube at the mounting arm adapter.
1
2
3
16 CP39xx
Mounting
4.2.1 Mounting the mounting arm tube
After feeding the connection cables of the Control Panel through the mounting arm tube, the mounting
arm tube will be positioned into the mounting arm adapter. Now the mounting arm tube is tightened
carefully clockwise, using a hook wrench SW 58-62 (1).
Order Number Description
C9900-Z263
Hook wrench size 58 – 62 for tying up the slotted nut of the mounting arm adapter
C9900-M75x
1
Also the mounting arm tube is locked by tightening the allen screw with the 5 mm allen key (2).
2
CP39xx 17
Mounting
4.3 Connecting the Control Panel
Risk of explosion!
The Control Panel must never be connected or disconnected in an area that is subject to
Danger
Attention
4.3.1 Connecting cables
The connections are located at the rear of the Control Panel and are documented in the chapter
Interfaces.
When connecting cables to the Control Panel, please adhere to the following order:
explosion hazard!
The mains plug must be disconnected
Please read the documentation for the external devices prior to connecting them!
During thunderstorms, plug connector must neither be inserted nor removed!
When disconnecting a plug connector, always handle it at the plug. Do not pull the cable!
• Disconnect the Control Panel from the power supply.
• Connect all cables at the Control Panel and at the devices to be connected.
• Ensure that all screw connections between connectors and sockets are tight!
• Reconnect all devices to the power supply.
4.3.2 Protective Earthing
The low resistance protective earthing connection of the Control Panel is established via the screw
connection, which is located in the connection area.
Malfunction possible with missing ground connection
A proper ground connection of the device is absolutely necessary for the correct
Note
function of the touchscreen.
18 CP39xx
Operating Instructions
5 Operating Instructions
5.1 Switching the Control Panel on and off
5.1.1 Switching on
The Control Panel does not have its own mains power switch. As soon as the power supply is switched
on the Control Panel is activated.
5.1.2 Shutting down and switching off
Control software such as is typically used on Industrial PCs permits various users to be given different
rights. A user who may not close software may also not switch the Industrial PC off, since data can be
lost from the storage medium by switching off while software is running.
First shut down, then switch off!
If the Industrial PC is switched off as the software is writing a file to the storage
Warning
medium, the file will be destroyed. Control software typically writes something to the
storage medium every few seconds, so that the probability of causing damage by
switching off while the software is running is very high.
Switch off power supply
When you have shut down the Industrial PC, you have to switch off power supply for at
Warning
least 10 seconds before rebooting the system.
After resetting power supply the Industrial PC will start booting automatically.
5.2 Operation
The operation of the Control Panel occurs via the Touch Screen.
Risk of damaging the Touch Screen
The touch screen may only be actuated by finger tips or with the touch screen pen. The
Warning
Warning
operator may wear gloves but there must be no hard particles such as metal shavings,
glass splinters embedded in the glove.
Properly installation of the system and the multi-touch device
Capacitive Touch Screens use the functional principle of capacitive alternation of the
electrical field. Strong electrical fields can influence the functionality of the multi-touch
devices.
To ensure the correct function of the Touch Screen take care of a standardized
installation of all parts of the system and an EMC-environment conforming to
standards.
CP39xx 19
Operating Instructions
5.2.1 Setting the transmission rate
At large distance between PC and Control Panel, the transmission rate of the DDC file has to be limited.
The DDC file is transmitted from the Control Panel to the PC in order to transfer the display information
like timing and resolution.
The video bios of the graphic card or, using the on-board graphic, the video bios of the motherboard
contains the definition of the transmission rate for the DDC file. This value has to be 50 kHz or less.
Otherwise the screen is not displayed or not until windows is started.
Windows graphic drivers also include a value for the transmission rate of the DDC file.
If Windows is running and no image is displayed, then use a graphic driver with a value of 50 kHz or less
for DDC file transmission.
5.3 Servicing and maintenance
5.3.1 Cleaning
Disconnect power supply
Switch off the device and all connected devices, and disconnect the device from the
DANGER
The device can be cleaned with a soft, damp cleaning cloth. Do not use any aggressive cleaning
materials, thinners, scouring material or hard objects that could cause scratches.
power supply.
5.3.2 Maintenance
The Control Panel is maintenance-free.
5.4 Emergency procedures
In case of fire, the Control Panel should be extinguished with powder or nitrogen.
5.5 Shutting down
5.5.1 Disposal
Observe national electronics scrap regulations
Observe the national electronics scrap regulations when disposing of the device.
Note
In order to dispose of the device, it must be removed and fully dismantled:
• Housing components (polycarbonate, polyamide (PA6.6)) are suitable for plastic recycling.
• Metal parts can be sent for metal recycling.
• Electronic parts such as disk drives and circuit boards must be disposed of in accordance with
national electronics scrap regulations.
20 CP39xx
Troubleshooting
6 Troubleshooting
Pixel errors
Pixel errors in the TFT display are production-caused and represent no complaint-
Note
Note
Fault Cause Measures
reason!
Anomalies of the Touchscreen
Anomalies of the touchscreen sensor are production-caused and represent no
complaint-reason!
The Control Panel shows no
function
Computer boots, software starts,
but control does not operate
correctly
No screen Transmission rate is too high when
Malfunction of the touchscreen Bad or missing ground connection
Bad or missing ground connection
USB error while TwinCAT access
via USB
The Control Panel functions only
partially or only part of the time, e.g.
no or dark picture
No power supply to the Control
Panel/ Industrial PC
Cable not connected
Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC
using DVI cables longer than 20 m
of the device
of the user
Cycle time in TwinCAT is set on
10 ms (standard)
Faulty backlight in the display
Defective components in the
Control Panel
Check power supply cable
1. Correctly connect cable
2. Call Beckhoff Service
Call the manufacturer of the
machine or the software
Limit transmission rate for
DDC file to 50 kHz
Establish ground connection
User must stand on the floor
with ordinary shoes
Increase the cycle time up to
50 ms till 80 ms
Call Beckhoff Service
Call Beckhoff Service
CP39xx 21
Assembly dimensions
7 Assembly dimensions
For the assembly dimensions of the Control Panels please visit our homepage. Here you will find the
actual drawings using the link:
http://download.beckhoff.com/download/Technical_Drawings/Industrial_PC/Control_Panel/CP39xx
Notice mounting orientation
The assembly of the unit must take place with the orientation diagrammed here.
Warning
22 CP39xx
Technical Data
8 Technical Data
Risk of explosion!
Do not use the Control Panel in areas of explosive hazard!
Danger
Pixel errors
Pixel errors in the TFT display are production-caused and represent no complaint-
Note
Note
Product name CP39xx
Dimensions (B x H x T) See chapter Assembly dimensions
Weight approx.
(with connection block/
with mounting arm adapter)
Supply voltage 24 V
Power consumption CP3907-0000: max. 12 W CP3918-0000: max. 25 W
UL-compliance
(in progress)
Integrated DVI/USB extension
technology
Optional interface 1-Port-USB-2.0 interface at the mounting arm adapter or in the front
Protection class Front side IP65, rear side IP65
Shock resistance
(Sinusoidal vibration)
Shock resistance
(Shock)
EMC compatibility Resistance to interference conforms to EN 61000-6-2
EMC compatibility Emission of interference conforms to EN 61000-6-4
Permissible ambient temperature 0°C to +55°C (operation)
Permissible relative humidity to 95%, no condensation
Transport and storage The same values for atmospheric humidity and shock resistance are
Certifications CE; UL in progress
reason!
Anomalies of the Touchscreen
Anomalies of the touchscreen sensor are production-caused and represent no
complaint-reason!
CP3907: 1.8 kg CP3918: 5.5 kg/ 6.3 kg
CP3912: 3.4 kg/ 4.2 kg CP3919: 6.1 kg/ 6.9 kg
CP3915: 3.9 kg/ 4.7 kg CP3921: 6.6 kg/ 7.4 kg
CP3916: 4.5 kg/ 5.3 kg CP3924: 7.6 kg/ 8.4 kg
(20.4 – 28.8 VDC)
DC
CP3912-0000: max. 16 W CP3919-0000: max. 25 W
CP3915-0000: max. 20 W CP3921-0000: max. 35 W
CP3916-0000: max. 22 W CP3924-0000: max. 45 W
• Using a power supply class 2 or
• Fuse protection with 4 A, according to UL 60950.2
chapter 2.5, table 2C
•
DVI-E and USB-E 2.0 enable remote panel operation at a distance
of up to 50 m from the PC
•
USB-E 2.0 transmits USB 2.0 with 480 Mbit/s
•
DVI-E input is compatible to the standard DVI output of a PC
EN 60068-2-6: 10 to 58 Hz: 0.035 mm
58 to 500 Hz: 0.5 G (~ 5 m/ s2)
EN 60068-2-27: 5 G (~ 50 m/ s2), duration: 30 ms
-25°C to +65°C (transport/ storage)
to be observed during transport and storage as in operation. Suitable
packaging of the Panel PC can improve the resistance to impact
during transport.
CP39xx 23
Appendix
9 Appendix
9.1 Beckhoff Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available
fast and competent assistance with all questions related to Beckhoff products and system solutions.
9.1.1 Beckhoff branches and partner companies
Please contact your Beckhoff branch office or partner company for local support and service on Beckhoff
products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner
companies: www.beckhoff.com
9.1.2 Beckhoff company headquarters
Beckhoff Automation GmbH
Eiserstraße 5
33415 Verl
Germany
. You will also find further documentation for Beckhoff components there.
Phone: + 49 (0) 5246/963-0
Fax: + 49 (0) 5246/963-198
E-mail: info@beckhoff.de
Web: http://www.beckhoff.de/
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of
individual Beckhoff products, but also with other, wide-ranging services:
• world-wide support
• design, programming and commissioning of complex automation systems
• and extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
E-mail: support@beckhoff.com
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
• on-site service
• repair service
• spare parts service
• hotline service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
E-mail: service@beckhoff.com
If servicing is required, please quote the project number of your product.
24 CP39xx
Appendix
9.2 Approvals for USA and Canada
9.3 FCC Approvals for the United States of America
FCC: Federal Communications Commission Radio Frequency Interference Statement
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will be required to
correct the interference at his own expense.
Technical modifications
Technological changes to the device may cause the loss of the FCC approval.
Note
9.4 FCC Approval for Canada
FCC: Canadian Notice
This equipment does not exceed the Class A limits for radiated emissions as described in the Radio
Interference Regulations of the Canadian Department of Communications.
CP39xx 25
Loading...