beautyrest SMARTMOTION BASE 3.0, SmartMotion Base 2.0 Owner's Manual
Owner’s Manual
Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
table of contents
Disclaimers ................................................................................1-2
Parts List ...................................................................................3
Base Overview ..............................................................................4
Quick Reference Guide .......................................................................5
Installation Guide .........................................................................6-7
Remote Control ...........................................................................8-9
Headboard Bracket Installation Guide ........................................................10
Magnet and USB ............................................................................11
Emergency Power Down Box ................................................................12
Pair Remote ...............................................................................13
Setting Up Two Bases ....................................................................... 14
Syncing Two Bases .........................................................................15
Troubleshooting ...........................................................................16
Notes ..................................................................................... 17
Español ................................................................................ 18-22
Français ................................................................................23-27
disclaimers
Adjustable
Bed Tolerance
Important Safety Information
Read all instructions before using your adjustable base. Save these instructions.
WARNING
Always unplug the base from the electrical outlet before servicing any
part of the base. To reduce risk of electric shock, unplug the base before
cleaning. To safely disconnect, ensure the base is in a flat position with all
motors o, and unplug from power source.
SAFETY
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
• Keep the power cord away from heated surfaces. Never operate the base when
the air openings are blocked. Keep air openings free of lint, hair and the like. Do
not drop or insert any object into any opening.
• Discontinue use of the bed base and contact a qualified service center if: it has a
damaged cord or plug, if it is not working properly, or it has been dropped into
water.
• Only use this bed base for its intended use as described in this manual.
• Do not use accessories/attachments that are not recommended by the
manufacturer.
• Unauthorized modification or failure to use a wall outlet or surge protector could
void the electrical portion of your warranty.
WARNING
• Keep bed in a flat position when not in use.
• Stay clear of moving parts while in motion.
• Before adjusting, make sure children and pets are clear of
moving parts and are not under bed base.
• Do not allow children to operate bed base without adult
supervision
PETS AND CHILDREN:
Immediately dispose of all packing materials as it may pose a smothering risk to small
children and pets. To avoid injury, do not allow children and small pets to play on or
under the bed. Children should not operate the bed base without adult supervision.
PACEMAKERS:
Some products contain Neodymium MAGNETS which may interfere with devices
such as pacemakers, ICD’s and any other device sensitive to magnetic fields. It is
STRONGLY recommended that owners of such medical devices consult their physician
prior to using products that contain Neodymium MAGNETS. It is also possible that
some pacemakers may falsely interpret the optional massage feature vibrations as
movement/exercise. This is a common occurrence with any product that creates a
vibrating movement and may not aect the pacemaker. Please consult your physician
before using the massage feature.
IN-HOME USE AND HOSPITAL STANDARDS:
Ergomotion adjustable bed bases are designed solely for in-home use. This base was
not designed as a hospital bed and is not designed to meet hospital standards. Do not
use this base with TENT TYPE oxygen therapy equipment or near explosive gases.
ADDITIONAL SAFETY FEATURES
Casters (optional leg accessory) are equipped with locking wheels to prevent unwanted
movement. Even when locked and unable to roll, it is possible for the casters to slide.
Free release head and foot motors are designed to lower the mattress by retracting
only with gravity, never pulling downwards, which minimizes pinch points.
WARNING
For optimal safety and operation, plug bed base into a surge protector
(not included). The bed base should only be plugged directly into a
grounded wall outlet or surge protector (strongly recommended). Improper
connection of the equipment can result in the risk of electrical shock,
electrical file or faulty operation of this bed base. If the plug does not fit
your outlet, contact a qualified Electrician to install a suitable outlet.
ACOUSTICS
LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound during operation. This is
normal. During operation, the lift arm wheels make contact with the platform support
of the base. This contact may result in metal on metal or metal on plastic contact.
This applies slight tension on the moving components and resonance is reduced to a
minimum level. If excessive noise or vibration is experienced, reverse the movement
action (up or down) of the base with the remote control. This should realign the base’s
activating mechanisms to the proper operational position. In normal base operation,
the wheels which allow the bed to maintain its distance from the wall, will make contact
with the steel platform supports of the base creating a contact noise. When entering,
exiting or shifting weight on the base, this contact noise may be audible as the wheels
make contact. This is normal.
MATERIALS
Ergomotion adjustable bases are constructed from various materials including woods,
metals, plastics and fabrics. Tension, pressure or movement applied to the frame,
platform or shroud through general use may create an audible sound.
MASSAGE OPERATION AND LOCATION ENVIRONMENT
The massage feature will emit a tone during operation. This is normal. As the massage
intensity level is increased, the tone will intensify. The volume of this tone is directly
related to the location environment. For example, when demonstrated in a show room,
the surrounding environmental noise will cover some of the massage noise. However,
when installed in a home setting with wooden floors, carpeted or not, the massage
volume will be more noticeable. To minimize this resonance, place a piece of carpet, or
rubber caster cups, under each leg or caster of the base. It is possible to experience
vibration or noise from the exterior bed frame, headboard brackets, headboards or
footboards if mounting bolts are not firmly tightened.
Levels 1-6 of massage intensity represent the revolutions of the motor per minute.
Level 6 provides the maximum number of RPMs. However, this does not mean that the
feeling of vibration is the strongest. Depending on the mattress material, thickness,
and positioning of the user, the feeling of vibrations will dier. We encourage the user
to find the massage intensity setting that suits them best. It is important to understand
the physics of vibrations. Just as an engine may run rough during idle, as the RPMs
increase, the vibrations change concurrently.
TOLERANCE
All Ergomotion adjustable foundations,
depending on make and model, are
designed and manufactured to perform
and function within designated quality
control parameters. Bases are subject to
meticulous and rigorous inspections during
the quality control process to ensure bases
will operate within these standards during
normal operating use. Normal operating
use is defined as the following: Adjustable
foundation is to be operated with a
mattress and load. Testing procedures
require lifetime cycle tests with up to 120kg
distributed load. The angle (designated “a”
in figure 1) between the back section and the flat section for various configurations of
(β°)
(α°)
1
disclaimers
the mattress support platform shall be ± 3°, which translates to a tolerance of up to 1
½”. The angle (designated “B” in figure 1) between the flat section and foot section for
various configurations of the mattress support platform shall be ± 3°, which translates
to a tolerance of up to ¾”.
Any adjustable foundation deemed to be within these allocated tolerances is
considered to have met the manufacturer’s quality control standards.
THAT “NEW PRODUCT” SMELL:
Some people notice a slight odor to their new adjustable base—this can come from our
material manufacturing process. This smell is normal and usually disappears before the
product reaches you. Sometimes, however, this smell may still be noticeable. It usually
disappears after a few weeks, providing adequate ventilation of the product and the
environment.
BREAK IN PERIOD:
You can speed up the break-in period by simply spending time in the adjustable bed
through activities such as reading, watching TV or playing with the kids or grandkids.
The extra movement will help the adjustable base respond to weight and temperature
changes. Some of the materials in our adjustable bases such as the woods, metals and
plastics used in the platform, frame and components are sensitive to moisture content
and temperature and may make sounds in colder environments.
PAIRED OPERATION:
When operating a “paired” split base setup there may be a time latency up to 1.5
seconds between each bases articulation.
WEAR AND TEAR:
Wear and tear is damage that naturally and inevitably occurs as a result of normal use
or aging.
FABRIC CARE:
To prolong the life of your fabric, protect from direct sunlight whenever possible.
For spot cleaning, wipe area with a light damp sponge or vacuum with a soft brush
attachment to remove particles. Keep at a minimum of 30cm (12 inches) away from
direct heat sources. For a deeper cleaning, blot liquid spills with a clean dry cloth. Wipe
with a clean cloth dampened with warm water. Do not wet excessively. A soft bristle
brush may be used to remove ingrained soil. Avoid scratching by gentle brushing. Wipe
with a clean cloth dampened with warm water to remove residues. Dry in shade away
from direct heat. If persistent marks remain visible after cleaning, seek professional
advice.
DON’T
• Sit on corners/edges of base, this may warp the frame, struts or foam.
• Tilt the base on its side. This can damage the legs and/or leg screws.
• Stand or jump on the adjustable base at any time, this can damage the frame and
motors.
• Drag the base to move it. Dragging the base could damage the frame, strip the
nut/bolts or break the legs. Purchase castors if you plan on moving your base
routinely.
• Enter and exit the adjustable base with the head and/or foot in the articulated
position. Enter or exit your adjustable in the flat (horizontal) position.
• Tinker with or modify base. This will void the warranty.
• Press down on the head or foot while actuated can damage frame and motors.
FCC Compliance:
This device complies with part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) This device
may not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
To comply with the FCC RF exposure requirements, no change
to the antenna or the device is permitted. Any change to the
antenna or the device could result in the device exceeding the
RF exposure requirement and void user’s right to operate the
device.
Radio Frequency: 2.4 GHz
PRODUCT RATINGS:
The lift motors are not designed to operate continuously for more than [2] minutes in
an [18] minute time period or approximately 10% duty cycle. Attempting to circumvent
or exceed this rating will shorten the life expectancy of the product and may void the
warranty. The massage motors are not designed to operate continuously for more than
30 minutes at a time. Please allow the massaging system to rest for 30 minutes after
automatic massage shut o before restarting.
WEIGHT LIMITS:
This product is not rated to support weights exceeding 850 pounds. This product is
not rated to support weights in excess of 850 pounds inclusive of the mattress and
bedding. The base will structurally support this weight, provided it is evenly distributed
across the bed base. The adjustable base is not designed to support or lift this amount
in the head or foot sections alone. Exceeding this weight restriction could damage the
bed and/or cause injury and will void the warranty.
IMPORTANT DO’S AND DON’TS
DO:
• Plug your adjustable base into a power surge protector.
• Evenly distribute weight when sleeping in a split setup. Uneven distribution of
weight can cause the base to raise unevenly.
• Call Customer Service for any technical issues. Do not try to force the base down,
this can damage the motors or frame.
• Use mild soap and water to clean your adjustable base if staining occurs.
• Keep in mind that adjustable bases are recommended to be used with adjustable
friendly mattresses
• Lower to the flat (horizontal) position after use and in between presets.
• Register your warranty as soon as your adjustable base has been delivered.
2
parts list
Before discarding the packing materials, ensure all the parts are accounted for.
All electronics and components that need to be installed are located in boxes under the base or attached to the frame.
A) Wireless Remote Control and (3)
AAA batteries
B) Legs (4)
C) Power Cord (1)
D) Power Supply (1)
E) Power Down Box (1)*
F) Connecting Strap*‡
G) SmartSync™ Cord (1) ‡
J) Mattress Retainer Bar (1)*
Headboard Bracket Components:
K) Headboard Bracket (2)
L) T-Bracket (2)
M) Spacers (2)
N) Long Bolts (8)
O) Short Bolts (10)
P) Nuts (18)
Misc Parts (not included):
Q) Surge Protector (1)
R) 9 Volt Batteries (2)
INCLUDED
A) B) C)
D) E)* F)*‡
G)‡ J)*
* These items are attached to the base for
shipping purposes. Carefully remove from base
and set aside.
‡ Only included in Twin, Twin Long, Queen Split
and Cal Kng Split bases.
HEADBOARD BRACKET COMPONENTS
K) L) M) N) O) P)
MISC (NOT INCLUDED)
Q) R)
Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
3
base overview
Head
Massage
USB Ports USB Ports
Control Box
Foot Motor
Head
Motor
Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.
4
Power
Down
Box
Foot
Massage
quick reference guide
Not to scale. For illustration purposes only. Read all instructions before beginning installation.
Control
Box
Power
Supply
Power
Cord
Input
Power
Cord
Connection ports
to head and foot
motors (massage
and lift). Installed
under the base.
Power Down
Box
Splitter Cable
USB Charger
USB Charging Ports
5
installation guide
Always use two people when setting up the base
STEP
Place the bed base box in a desired location with the top
of the box facing up.
Remove the binding straps and packing materials, making
sure not to puncture the box with any sharp objects.
STEP
Remove the bed base from the box keeping the
bottom of the base facing upwards for easier access to
the beds components
1
2
STEP
Uncoil the Power Down Box from the frame and install
(2) 9 Volt batteries - optional, not included.
Place box on the ground.
Ensure that it is easily accessible when the base is
turned to its upright position. For power down box
operating instructions see page 12.
4
To sync two bases with the SmartSync™
cord: see detailed instructions on page 14
STEP
To install the legs, thread the washer over the bolt of the
leg with the recessed side facing the leg, and tighten by
hand. Do not over tighten.
3
To install headboard brackets:
See detailed instructions on page 10
STEP
Uncoil input cord (connected to control box’s power
port) and plug into Power Supply.
5
6
installation guide
Always use two people when setting up the base
STEP
Uncoil the Power Cord and connect to the Power Supply.
Place Power Supply on the ground and extend from
the base.
Ensure that the Power
Supply and all attached
cords are directed
toward the desired
surge protector.
STEP
6
7
STEP
Ensure batteries are correctly installed in the back of
the remote.
Quickly test functions to verify proper setup before
placing mattress on base. Press FLAT to return the
base to a flat position.
STEP
9
10
Carefully flip the base over on to its legs.
Important: Two people are required to move the bed
base. Do not drag across the floor. Do not rest frame
on its side, excessive pressure may damage the legs.
STEP
Plug the base into a power source. A surge protector is
strongly recommended.
8
WARNING
Always unplug the base from the electrical outlet before servicing any
part of the base. To reduce risk of electric shock, unplug the base before
cleaning. To safely disconnect, ensure the base is in a flat position with all
motors o, and unplug from power source.
Locate the mattress retainer
bar brackets.
Slide the left side of the mattress
retainer bar into the bracket.
Pull the retainer bar to the
opposite bracket and secure
the right side.
Basic setup is now complete!
7
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