Beautyrest Luxury Base Owner's Manual

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OWNER’S MANUAL

Luxury Base

Actual product appearance and functionality may vary from photographs, illustrations and descriptions included in this manual.

table of contents

Safety Precautions and Usage Statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	1-4
Parts List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	. 5
Base Overview / Quick Reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	6-7
Installation Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	8-9
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	10-11
Remote Control - Preset Programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	12
Remote Control Pairing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	. 13
Syncing Two Bases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		14
Power Down Box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting Straps. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	16
Headboard Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .		17
Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	.	18
Español . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	19-24
Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .	25-32

safety precautions and usage statements

Attention: Important Safety Disclaimers

Read all instructions before using your adjustable base. Save these instructions.

WARNING

Always unplug the base from the electrical outlet before servicing any part of the base. To reduce risk of electric shock, unplug the base before cleaning. To safely disconnect, ensure the base is in a flat position with all motors off, and unplug from power source.

SAFETY:

TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:

For optimal safety and operation, plug bed base into a surge protector (not included). The bed base should only be plugged directly into a wall outlet or surge protector (strongly recommended). Always unplug the base from the electrical outlet before servicing any part of the base. To reduce risk of electric shock, unplug the base before cleaning. To safely disconnect, ensure the base is in a flat position with all motors off, and unplug from power source. Keep the power cord away from heated surfaces. Never operate the base when the air openings are blocked. Keep air openings free of lint, hair and the like. Do not drop or insert any object into any opening. Discontinue use of the bed base and contact a qualified service center if: it has a damaged cord or plug, if it

is not working properly, or it has been dropped into water. Only use this bed base for its intended use as described in this manual. Do not use accessories/ attachments that are not recommended by the manufacturer. Close supervision is required when the bed base is used by or near children, convalescents, disabled persons or pets. Improper connection of the equipment can result in the risk of electrical shock, electrical fire or faulty operation of this bed base. If the plug does not fit your outlet, contact a qualified electrician to install a suitable

outlet. Unauthorized modification or failure to use a wall outlet or surge protector could void the electrical portion of your warranty.

WARNING

•Keep bed in a flat position when not in use.

•Stay clear of moving parts while in motion.

•Before adjusting, make sure children and pets are clear of moving parts and are not under bed base.

•Do not allow children to operate bed base without adult supervision

PETS AND CHILDREN:

Immediately dispose of all packing materials as it may pose a smothering risk to small children and pets. To avoid injury, it is not advised to allow children and small pets to play on or under the bed. Children should not operate the bed base without adult supervision.

PACEMAKERS:

Some products contain Neodymium MAGNETS which may interfere with devices such as pacemakers, ICD’s and any other device sensitive to magnetic fields.

It is STRONGLY recommended that owners of such medical devices consult their physician prior to using products that contain Neodymium MAGNETS. It is also possible that some pacemakers may falsely interpret the optional massage feature vibrations as movement/exercise. This is a common occurrence with any product that creates a vibrating movement and may not affect the pacemaker. Please consult your physician before using the massage feature.

safety precautions and usage statements

WARNING

For optimal safety and operation, plug bed base into a surge protector (not included). The bed base should only be plugged directly into a grounded wall outlet or surge protector (strongly recommended). Improper connection of the equipment can result in the risk of electrical shock, electrical file or faulty operation of this bed base. If the plug does not fit your outlet, contact a qualified Electrician to install a suitable outlet.

IN-HOME USE AND HOSPITAL STANDARDS:

Ergomotion adjustable bed bases are designed solely for in-home use. This base was not designed as a hospital bed and is not designed to meet hospital standards. Do not use this base with TENT TYPE oxygen therapy equipment or near explosive gases.

ADDITIONAL SAFETY FEATURES

Casters (optional leg accessory) are equipped with locking wheels to prevent unwanted movement. Even when locked and unable to roll, it is possible for the casters to slide. Free release head and foot motors are designed to lower the mattress by retracting only with gravity, never pulling downwards, which minimizes pinch points.

ACOUSTICS

LIFTING/LOWERING MECHANISMS

The lift/lower feature will emit a minimal humming sound during operation. This is normal. During operation, the lift arm wheels make contact with the platform support of the base. This contact may result in metal on metal or metal on plastic contact. This applies slight tension on the moving components and resonance

is reduced to a minimum level. If excessive noise or vibration is experienced, reverse the movement action (up or down) of the base with the remote control. This should realign the base’s activating mechanisms to the proper operational

position. In normal base operation, the wheels which allow the bed to maintain its distance from the wall, will make contact with the steel platform supports of the base creating a contact noise. When entering, exiting or shifting weight on the base, this contact noise may be audible as the wheels make contact. This is normal.

MATERIALS

Ergomotion adjustable bases are constructed from various materials including woods, metals, plastics and fabrics. Tension, pressure or movement applied to the frame, platform or shroud through general use may create an audible sound.

MASSAGE OPERATION AND LOCATION ENVIRONMENT

The massage feature will emit a tone during operation. This is normal. As the massage intensity level is increased, the tone will intensify. The volume of this tone is directly related to the location environment. For example, when demonstrated in a show room, the surrounding environmental noise will cover some of the massage noise. However, when installed in a home setting with

wooden floors, carpeted or not, the massage volume will be more noticeable. To minimize this resonance, place a piece of carpet, or rubber caster cups, under each leg or caster of the base. It is possible to experience vibration or noise from the exterior bed frame, headboard brackets, headboards or footboards if mounting bolts are not firmly tightened.

Levels 1-6 of massage intensity represent the revolutions of the motor per minute. Level 6 provides the maximum number of RPMs. However, this does not mean that the feeling of vibration is the strongest. Depending on the mattress material, thickness, and positioning of the user, the feeling of vibrations will differ. We encourage the user to find the massage intensity setting that suits them best. It is important to understand the physics of vibrations. Just as an engine may run rough during idle, as the RPMs increase, the vibrations change concurrently.

TOLERANCE

All Ergomotion adjustable foundations, depending on make and model, are

safety precautions and usage statements

designed and manufactured to perform and function within designated quality control parameters. Bases are subject to meticulous and rigorous inspections during the quality control process to ensure bases will operate within these standards during normal operating use. Normal operating use is defined as the following: Adjustable foundation is to be operated with a mattress and load. Testing procedures require lifetime cycle tests with up to 120kg distributed load. The angle (designated “a” in figure 1) between the back section and the flat section for various configurations of the mattress support platform shall be ± 3°, which translates to a tolerance of up to 1 ½”.

	The angle (designated “B” in figure 1) between the flat section and foot section
	for various configurations
	of the mattress support	(α°)
	platform shall be ± 3°, which	(α°)
	platform shall be ± 3°, which
	translates to a tolerance of
	up to ¾”.	(β°)
	Any adjustable foundation
	deemed to be within these
	allocated tolerances is
	considered to have met
	the manufacturer’s quality
	control standards.

THAT “NEW PRODUCT” SMELL:

Some people notice a slight odor to their new adjustable base—this can come from our material manufacturing process. This smell is normal and usually disappears before the product reaches you. Sometimes, however, this smell may still be noticeable. It usually disappears after a few weeks, providing adequate ventilation of the product and the environment.

BREAK IN PERIOD:

You can speed up the break-in period by simply spending time in the adjustable bed through activities such as reading, watching TV or playing with the kids or

grandkids. The extra movement will help the adjustable base respond to weight and temperature changes. Some of the materials in our adjustable bases such as the woods, metals and plastics used in the platform, frame and components are sensitive to moisture content and temperature and may make sounds in colder environments.

PAIRED OPERATION:

When operating a “paired” split base setup there may be a time latency up to 1.5 seconds between each bases articulation.

WEAR AND TEAR:

Wear and tear is damage that naturally and inevitably occurs as a result of normal use or aging.

FABRIC CARE:

To prolong the life of your fabric, protect from direct sunlight whenever possible. For spot cleaning, wipe area with a light damp sponge or vacuum with a soft brush attachment to remove particles. Keep at a minimum of 30cm (12 inches) away from direct heat sources. For a deeper cleaning, blot liquid spills with a clean dry cloth. Wipe with a clean cloth dampened with warm water. Do not wet excessively. A soft bristle brush may be used to remove ingrained soil. Avoid scratching by gentle brushing. Wipe with a clean cloth dampened with warm water to remove residues. Dry in shade away from direct heat. If persistent marks remain visible after cleaning, seek professional advice.

PRODUCT RATINGS:

The lift motors are not designed to operate continuously for more than [2] minutes in an [18] minute time period or approximately 10% duty cycle.

Attempting to circumvent or exceed this rating will shorten the life expectancy of the product and may void the warranty. The massage motors are not designed to operate continuously for more than 30 minutes at a time. Please allow the massaging system to rest for 30 minutes after automatic massage shut off before

safety precautions and usage statements

restarting.

WEIGHT LIMITS:

This product is not rated to support weights exceeding 850 pounds. This product is not rated to support weights in excess of 850 pounds inclusive of the mattress and bedding. The base will structurally support this weight, provided it is evenly distributed across the bed base. The adjustable base is not designed to support or lift this amount in the head or foot sections alone. Exceeding this weight restriction could damage the bed and/or cause injury and will void the warranty.

IMPORTANT DO’S AND DON’TS

DO:

•Plug your adjustable base into a power surge protector.

•Evenly distribute weight when sleeping in a split setup. Uneven distribution of weight can cause the base to raise unevenly.

•Call Customer Service for any technical issues. Do not try to force the base down, this can damage the motors or frame.

•Use mild soap and water to clean your adjustable base if staining occurs.

•Keep in mind that adjustable bases are recommended to be used with adjustable friendly mattresses

•Lower to the flat (horizontal) position after use and in between presets.

•Register your warranty as soon as your adjustable base has been delivered.

DON’T

•Sit on corners/edges of base, this may warp the frame, struts or foam.

•Tilt the base on its side. This can damage the legs and/or leg screws.

•Stand or jump on the adjustable base at any time, this can damage the frame and motors.

•Drag the base to move it. Dragging the base could damage the frame, strip the nut/bolts or break the legs. Purchase castors if you plan on moving your base routinely.

•Enter and exit the adjustable base with the head and/or foot in the articulated position. Enter or exit your adjustable in the flat (horizontal) position.

•Tinker with or modify base. This will void the warranty.

•Press down on the head or foot while actuated can damage frame and motors.

FCC Compliance:

This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device

may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

To comply with the FCC RF exposure requirements, no change to the antenna or the device is permitted. Any change to the antenna or the device could result in the device exceeding the RF exposure requirement and void user’s right to operate the device.

Radio Frequency: 2.4 GHz

SAVE THESE INSTRUCTIONS.

parts list

Before discarding the packing materials, ensure all the parts are accounted for.

All electronics and components that need to be installed are located in boxes under the base or attached to the frame.

(Remote varies based on model.)

A)Wireless Remote Control and (3) AAA Batteries

B)Legs

C)Mattress Retainer Bar *

D)Power Cord

E)Power Supply

F)Battery Backup Strip (9 volt batteries not included)

G)Sync-Cord ‡

H)Connecting Strap ‡*

I)Manual

J)Warranty Card

K)Quick Start Guide

L)Divided King Quick Start Guide

M)Headboard Brackets

Misc. Parts (not included):

Surge Protector

9 Volt Batteries

*These items are attached to the base for shipping purposes. Carefully remove from base and set aside.

‡Only included in Twin Long and Cal King Split bases.

A)	B)*	C)
D)	E)	F)
G)‡	H)‡
I)	J)	K)
L)	M)

For Divided King parts and setup instructions, please refer to the Divided King Quick Setup Guide.

base overview

	Underbed	WiFi
Power Supply		Head Motor	USB Ports
	Lights

Lumbar Motor

Foot Massage

Motors

Head

Massage

Motors

Foot Motor		Control Box
Foot Motor	Underbed	USB Ports
		USB Ports

	Lights

quick reference guide

Not to scale. For illustration purposes only. Read all instructions before beginning installation.

Control Box

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4HEAD MASSAGE

3FOOT MASSAGE

6 LUMBAR

5 TILT

2 FOOT

1 HEAD

Connection ports to all motors (installed under base)

Underbed Lighting	Input Cord	Power Supply	Power Cord
	Input Cord		Power Cord

USB Charger Y Cable

USB

WIFI Dongle*

* For instructions on how to pair your base with and Alexa device, please see the Alexa Setup Guide.

installation guide

Always use two people when setting up the base.

If installing a Divided King base, please refer to the Divided King Quick Setup Guide.

STEP 1

STEP 4

Place the bed base box in a desired location with the top of the box facing up.

Remove the binding straps and packing materials, making sure not to puncture the box with any sharp objects.

STEP 2

Remove the bed base from the box keeping the bottom of the base facing upwards.

STEP 3

To install Headboard Brackets, see instructions on page 17.

To install the legs, thread the washer over the screw on the leg. Next, screw the leg into the nutsert on the frame. Do not over tighten.

The legs untwist into separate sections for custom leg height options.

To sync two bases see detailed installation instructions on page 14.

Locate the power down box and set it aside. Be sure that it is accessible after the base is set up.

STEP 5

Uncoil input Power Cord (connected to

Control Box’s power port) and plug into

Power Supply.

STEP 6

Uncoil the Power Cord and connect to the Power Supply. Place Power Supply on the ground and extend from the base. Ensure that the Power Supply and all attached cords are directed toward the desired surge protector.

8	For customer support, visit www.ergomotion.com or call: 1-888-550-3746

installation guide

STEP 7

Carefully flip the base over. Important: Two people are required to move the bed base. Do not drag across the floor. Do not rest frame on its side, excessive pressure may damage the legs.

STEP 8

Plug the power cord into a power source.

A surge protector is recommended.

STEP 9

Quickly test remote functions to verify proper setup before placing mattress on base. Return the base to a flat position before placing the mattress on top.

STEP 10

Install mattress retainer bars by inserting both ends of mattress retainers bar into holes on the platform and laying the bars down with curved side facing up.

Setup is now complete! Test all functions on remote.

For instructions on how to pair your base with an Alexa device, please see the Alexa Setup Guide.

For customer support, visit www.ergomotion.com or call: 1-888-550-3746

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