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safety precautions and usage statements
Attention: Important Safety Disclaimers
Read all instructions before using your adjustable base. Save these instructions.
TO REDUCE THE RISK OF SHOCK, BURNS, FIRE OR INJURY:
For optimal safety and operation, plug bed base into a surge protector
(not included). The bed base should only be plugged directly into a
wall outlet or surge protector (strongly recommended). Always unplug
the base from the electrical outlet before servicing any part of the base.
To reduce risk of electric shock, unplug the base before cleaning. To
safely disconnect, ensure the base is in a flat position with all motors
o, and unplug from power source. Keep the power cord away from
heated surfaces. Never operate the base when the air openings are
blocked. Keep air openings free of lint, hair and the like. Do not drop
or insert any object into any opening. Discontinue use of the bed base
and contact a qualified service center if: it has a damaged cord or plug,
if it is not working properly, or it has been dropped into water. Only
use this bed base for its intended use as described in this manual. Do
not use accessories/attachments that are not recommended by the
manufacturer. Close supervision is required when the bed base is used
by or near children, convalescents, disabled persons or pets. Improper
connection of the equipment can result in the risk of electrical shock,
electrical fire or faulty operation of this bed base. If the plug does not
fit your outlet, contact a qualified electrician to install a suitable outlet.
Unauthorized modification or failure to use a wall outlet or surge
protector could void the electrical portion of your warranty.
PETS AND CHILDREN:
Immediately dispose of all packing materials as it may pose a smothering
risk to small children and pets. To avoid injury, it is not advised to allow
children and small pets to play on or under the bed. Children should not
operate the bed base without adult supervision.
PACEMAKERS:
Some products contain Neodymium MAGNETS which may interfere
with devices such as pacemakers, ICD’s and any other device sensitive
to magnetic fields. It is STRONGLY recommended that owners of
such medical devices consult their physician prior to using products
that contain Neodymium MAGNETS. It is also possible that some
pacemakers may falsely interpret the optional massage feature
vibrations as movement/exercise. This is a common occurrence with
any product that creates a vibrating movement and may not aect the
pacemaker. Please consult your physician before using the massage
feature.
IN-HOME USE AND HOSPITAL STANDARDS:
Ergomotion adjustable bed bases are designed solely for in-home use.
This base was not designed as a hospital bed and is not designed to
meet hospital standards. Do not use this base with TENT TYPE oxygen
therapy equipment or near explosive gases.
ADDITIONAL SAFETY FEATURES
Casters (optional leg accessory) are equipped with locking wheels to
prevent unwanted movement. Even when locked and unable to roll, it
is possible for the casters to slide. Free release head and foot motors
are designed to lower the mattress by retracting only with gravity, never
pulling downwards, which minimizes pinch points
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safety precautions and usage statements
Adjustable
Bed Tolerance
mounting bolts are not firmly tightened.
LIFTING/LOWERING MECHANISMS
The lift/lower feature will emit a minimal humming sound during
operation. This is normal. During operation, the lift arm wheels make
contact with the platform support of the base. This contact may result in
metal on metal or metal on plastic contact. This applies slight tension on
the moving components and resonance is reduced to a minimum level.
If excessive noise or vibration is experienced, reverse the movement
action (up or down) of the base with the remote control. This should
realign the base’s activating mechanisms to the proper operational
position. In normal base operation, the wheels, which allow the bed
to maintain its distance from the wall, will make contact with the steel
platform supports of the base creating a contact noise. When entering,
exiting or shifting weight on the base, this contact noise may be audible
as the wheels make contact. This is normal.
MATERIALS
Ergomotion adjustable bases are constructed from various materials
including woods, metals, plastics and fabrics. Tension, pressure or
movement applied to the frame, platform or shroud through general use
may create an audible sound.
MASSAGE OPERATION AND LOCATION ENVIRONMENT
The massage feature will emit a tone during operation. This is normal.
As the massage intensity level is increased, the tone will intensify.
The volume of this tone is directly related to the location environment.
For example, when demonstrated in a show room, the surrounding
environmental noise will cover some of the massage noise. However,
when installed in a home setting with wooden floors, carpeted or not, the
massage volume will be more noticeable. To minimize this resonance,
place a piece of carpet, or rubber caster cups, under each leg or caster
of the base. It is possible to experience vibration or noise from the
exterior bed frame, headboard brackets, headboards or footboards if
Levels 1-6 of massage intensity represent the revolutions of the motor
per minute. Level 6 provides the maximum number of RPMs. However,
this does not mean that the feeling of vibration is the strongest.
Depending on the mattress material, thickness, and positioning of the
user, the feeling of vibrations will dier. We encourage the user to find
the massage intensity setting that suits them best. It is important to
understand the physics of vibrations. Just as an engine may run rough
during idle, as the RPMs increase, the vibrations change concurrently.
TOLERANCE
All Ergomotion adjustable foundations, depending on make and
model, are designed and manufactured to perform and function within
designated quality control parameters. Bases are subject to meticulous
and rigorous inspections during the quality control process to ensure
bases will operate within these standards during normal operating use.
Normal operating use is defined as the following: Adjustable foundation
is to be operated with a mattress and load. Testing procedures require
lifetime cycle tests with up to 120kg distributed load. The angle
(designated “α” in figure 1) between the back section and the flat section
(α°)
(β°)
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safety precautions and usage statements
for various configurations of the mattress support platform shall be ± 3°,
which translates to a tolerance of up to 1 ½”.
The angle (designated “β” in figure 1) between the flat section and foot
section for various configurations of the mattress support platform shall
be ± 3°, which translates to a tolerance of up to ¾”.
Any adjustable foundation deemed to be within these allocated
tolerances is considered to have met the manufacturer’s quality control
standards.
THAT “NEW PRODUCT” SMELL:
Some people notice a slight odor to their new adjustable base—this
can come from our material manufacturing process. This smell is normal
and usually disappears before the product reaches you. Sometimes,
however, this smell may still be noticeable. It usually disappears after
a few weeks, providing adequate ventilation of the product and the
environment.
BREAK IN PERIOD:
You can speed up the break-in period by simply spending time in the
adjustable bed through activities such as reading, watching TV or
playing with the kids or grandkids. The extra movement will help the
adjustable base respond to weight and temperature changes. Some
of the materials in our adjustable bases such as the woods, metals
and plastics used in the platform, frame and components are sensitive
to moisture content and temperature and may make sounds in colder
environments.
PAIRED OPERATION:
When operating a “paired” split base setup there may be a time latency
up to 1.5 seconds between each bases articulation.
WEAR AND TEAR:
Wear and tear is damage that naturally and inevitably occurs as a result
of normal use or aging.
FABRIC CARE:
To prolong the life of your fabric, protect from direct sunlight whenever
possible. For spot cleaning, wipe area with a light damp sponge or
vacuum with a soft brush attachment to remove particles. Keep at a
minimum of 30cm (12 inches) away from direct heat sources. For a
deeper cleaning, blot liquid spills with a clean dry cloth. Wipe with a
clean cloth dampened with warm water. Do not wet excessively. A soft
bristle brush may be used to remove ingrained soil. Avoid scratching by
gentle brushing. Wipe with a clean cloth dampened with warm water to
remove residues. Dry in shade away from direct heat. If persistent marks
remain visible after cleaning, seek professional advice.
PRODUCT RATINGS:
The lift motors are not designed to operate continuously for more than
[2] minutes in an [18] minute time period or approximately 10% duty
cycle. Attempting to circumvent or exceed this rating will shorten the
life expectancy of the product and may void the warranty. The massage
motors are not designed to operate continuously for more than 30
minutes at a time. Please allow the massaging system to rest for 30
minutes after automatic massage shut o before restarting.
WEIGHT LIMITS:
This product is not rated to support weights in excess of 650 pounds
inclusive of the mattress and bedding. The base will structurally support
this weight, provided it is evenly distributed across the bed base. The
adjustable base is not designed to support or lift this amount in the head
or foot sections alone. Exceeding this weight restriction could damage
the bed and/or cause injury and will void the warranty.
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safety precautions and usage statements
IMPORTANT DO’S AND DON’TS
DO:
• Plug your adjustable base into a power surge protector.
• Evenly distribute weight when sleeping in a split setup. Uneven
distribution of weight can cause the base to raise unevenly.
• Call Customer Service for any technical issues. Do not try to force
the base down, this can damage the motors or frame.
• Use mild soap and water to clean your adjustable base if staining
occurs.
• Keep in mind that adjustable bases are recommended to be used
with adjustable friendly mattresses.
• Lower to the flat (horizontal) position after use and in between
presets.
• Register your warranty as soon as your adjustable base has been
delivered.
FCC Compliance:
This device complies with part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this
device must accept any interference received, including
interference that may cause undesired operation.
To comply with the FCC RF exposure requirements, no
change to the antenna or the device is permitted. Any
change to the antenna or the device could result in the
device exceeding the RF exposure requirement and void
user’s right to operate the device.
DON’T:
• Sit on corners/edges of base, this may warp the frame, struts or
foam.
• Tilt the base on its side. This can damage the legs and/or leg
screws.
• Stand or jump on the adjustable base at any time, this can damage
the frame and motors.
• Drag the base to move it. Dragging the base could damage the
frame, strip the nut/bolts or break the legs. Purchase castors if you
plan on moving your base routinely.
• Enter and exit the adjustable base with the head and/or foot in
the articulated position. Enter or exit your adjustable in the flat
(horizontal) position.
• Tinker with or modify base. This will void the warranty.
• Press down on the head or foot while actuated can damage frame
and motors.
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Radio Frequency: 2.4 GHz
SAVE THESE INSTRUCTIONS.
parts list
Before discarding the packing materials, ensure all the parts are accounted for.
All electronics and components that need to be installed are
located in boxes under the base or attached to the frame.
A) Wireless Remote Control
B) Mattress Retainer Bar*
C) Legs (4)
D) Power Cord
E) Power Supply
F) Battery Backup Strip
(9 volt batteries not included)
G) Connecting Strap ‡*
H) Sync-Cord ‡
* These items are attached to the base for shipping purposes.
Carefully remove from base and set aside.
‡ Only included in Twin Long and Cal King Split bases.
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base overview
Head Motor
Massage Motor
USB
Control Box
Foot Motor
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quick reference guide
Not to scale. For illustration purposes only. Read all instructions before beginning installation.
ELECTRONICS OVERVIEW
Wireless
Remote
Battery Backup Strap
Power Cord
If Installing a split unit, please see page 12-13
USB
Massage Motor
Port
Control Box
Head Motor
Input Cord
Power Supply
Foot Motor
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installation guide
Always use two people when setting up the base.
STEP 1
Place the bed base box in a desired location with the top of
the box facing up.
Remove the binding straps and packing materials, making
sure not to puncture the box with any sharp objects.
STEP 2
Remove the bed base from the box keeping the bottom of the
base facing upwards.
STEP 3
To install Headboard Brackets, see instructions on page 15.
To install the legs, thread the washer over the screw on the leg.
Next, screw the leg into the nutsert on the frame. Do not over
tighten.
STEP 4
To sync two bases see detailed installation
instructions on page 12.
Locate the Backup Battery Box and install (2) 9 Volt batteries
(not included).
STEP 5
Uncoil input Power Cord (connected to
Control Box’s power port) and plug into
Power Supply.
STEP 6
Uncoil the Power Cord and connect to
the Power Supply. Place Power Supply
on the ground and extend from the base.
Ensure that the Power Supply and all
attached cords are directed toward the
desired surge protector.
The 3-in-1 legs untwist into separate sections for custom leg
height options.
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For customer support, visit www.ergomotion.com or call: 1-888-550-3746
installation guide
STEP 7
Carefully flip the base over on to its legs. Important: Two people are
required to move the bed base. Do not drag across the floor. Do not
rest frame on its side, excessive pressure may damage the legs.
STEP 8
Plug the power cord into a power source.
A surge protector is recommended.
STEP 9
Quickly test remote functions to verify proper setup
before placing mattress on base. Return the base to a flat
position before placing the mattress on top.
STEP 10
Install mattress retainer bars by inserting each end of the retainer
bar into the holes at the foot of the platform.
Setup is now complete! Test all functions on remote.
For customer support, visit www.ergomotion.com or call: 1-888-550-3746
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