BCS Vertical Edge 100, Vertical Edge 700 Quick Reference Manual

Business Communications Solutions

9910 Irvine Center Drive

Irvine, CA 92618

www.bcsconsultants.com

[ m ] 949.333.1000

[ f ] 949.333.1001

WAVE QUICK REFERENCE GUIDE

For Vertical Edge 100 and Edge 700 Digital Phones

GETTING TO KNOW YOUR PHONE

** Some features may already be pre-programmed **

FEATURE KEYS & FUNCTIONS

1. Handset - Answer or place an internal or external call.

2. Speaker - Hear the other party during a call without using the handset or headset (Speaker
Mode).

3. Display - View information about the options and status of your phone.

4. Message Waiting Light - Indicate when you have a new voicemail message.

5. Pre-programmed (PGM) Buttons (8, with red LEDs only) - Perform special phone functions (pre-
programmed by the System Administrator).

6. TRANS (Transfer) - Put a call on hold while you dial the destination extension number when
transferring calls.

7. Volume Up/Down (-/+) Buttons - Decrease/increase the loudness of the speaker or handset
while on a call, or the ringer when not on a call.

8. TAP Button - Reconnect (or toggle between) calls on hold, during call transfer, and when
creating conference calls. Also, while dialing, pressing this button once will erase the last dialed
digit and pressing it twice will clear all the dialed digits.

9. Microphone - Speak to a caller when using the speaker instead of holding the handset.

10. HOLD Button - Place a call on hold and keep the party connected while you hang up or use other
phone features.

Note: If more than one call is on hold, and you are not currently connected to a call, you can
press this button to scroll through a list of calls on hold; press Tap to connect to the displayed
call.

11. SPEAKER button - Switch to Speaker mode to hear a caller instead of holding the handset.

12. Headset (2.5mm) Jack - Speak to a caller when using a headset instead of holding the handset.

FEATURE KEYS & FUNCTIONS

1. Headset (auxiliary) Jack - Speak to a caller when using a headset instead of holding the handset.

2. Handset - Answer or place an internal or external call.

3. Speaker - Hear other party during a call without using the handset/headset (Speaker Mode)

4. Display - View information about the options and status of your phone.

5. Softkeys (3) - Make selections from the display.

6. Pre-programmed (PGM) Buttons - Perform special phone functions, pre-programmed by the

System Administrator.

7. MESSAGE Button - Access user voicemail. Note: Typically, a phone has only one programmed

Message or Message Waiting button for that extension. However, some phones may have

additional Message Waiting buttons. One reason for having these additional buttons would be if

an assistant is responsible for listening to his/her boss’s voicemail, or a supervisor is responsible

for retrieving voicemail messages for a department, and so forth.

8. SHIFT Button - Access a second level of AutoDial buttons.

9. TAP Button - Reconnect (or toggle between) calls on hold, during call transfer, and when

creating conference calls. Also, while dialing, pressing this button once will erase the last dialed

digit and pressing it twice will clear all the dialed digits.

10. TRANS/CONF Button - Place a call on hold while you dial the destination extension number

when transferring calls or creating conference calls.

11. SPEAKER button - Switch to Speaker mode to hear a caller instead of holding the handset.

12. MUTE Button - Prevent the distant party from hearing any conversation at your end.

13. HOLD Button - Place a call on hold and keep the party connected while you hang up the handset

or use other phone features.

14. Microphone - Speak to a caller when using the speaker instead of holding the handset.

15. REDIAL Button - Place a call to the last phone number you dialed from your phone.

16. VOLUME (down) Button - Decrease the loudness of the speaker or handset while on a call.

17. VOLUME (up) Button - Increase the loudness of the speaker or handset while on a call.

PHONE USER GUIDE

FLASH BUTTON

The Flash button is utilized in many of the features of this phone (such as when making calls,
transferring calls, or placing calls on hold). It is often used in conjunction with “star codes” (see
Feature Code Reference listing on the bottom of this guide). The location of the Flash button
may vary from model to model.

PHONE SETTINGS

1. Handset and Speaker Volume - During a call, while the other party is speaking: Use the volume
buttons to adjust volume. The most recent setting will be saved.

2. Volume Reset Override (if programmed on your phone) - If your phone has this button, use it

to prevent the phone from automatically resetting to the default level. Press VolResetOverride to
toggle on and off.

3. Display Contrast (For all models except Edge 700)

Press MENU, then NEXT until DISP appears then press DISP.
Use the Light and Dark softkeys to adjust the display contrast level.
Press Done or SPEAKER to save the setting.

4. Ring Volume - Press the volume buttons to adjust the ring volume.

5. Ring Tone - Change the sound of the tone (not the volume) of your phone.

Press MENU, then RING.
Use the Up and Down softkeys to select a ring
Press Done or SPEAKER to save the setting.

ADDITIONAL FEATURES

1. Do Not Disturb (DND) - Block all incoming calls and pages (except in the case of a Camp-on

callback) and send them to a another destination.

Press Do Not Disturb, or *41.
Cancel - Press Do Not Disturb, or *42.