Baumatic BHI615 User Manual

BHI615 60cm Front

touch control

induction hob

1

User Manual for your Baumatic

BHI615

60 cm Touch control

induction zone hob

NOTE: This User Instruction Manual contains important

information, including safety & installation points, which will

enable you to get the most out of your appliance. Please keep it
in a safe place so that it is easily available for future reference; for
you or any person not familiar with the operation of the appliance.

GS 22/01/13

2

Contents

Environmental note 4
Important safety information 5 – 8
Specifications 9 – 11

Product and aperture dimensions 9
Product specifications 9
Electrical details 9 - 10
Ceramic hob surface layout 10
Control panel layout 11

Using the ceramic hob 11 - 21
Before first use 11
Touch controls 12
Switching the hob on 12
Switching on a zone and setting a power level 13
Power levels 14
Switching off a zone 14 - 15
Switching the hob off 15
Residual heat indicator 15
Pan sensor 15 - 16
Cookware that is suitable for an induction hob 16
The hob timer (minute minder) 16 – 17
The hob timer (linked to a cooking zone) 17 - 18
Locking the hob top 19
Safety cut-off 19
High temperature protection 19
Hob guidelines 20 - 21

Cleaning and maintenance 21 - 22
Cleaning the ceramic hob top 21
After each use 21
Cleaning table 21 - 22
Using a ceramic hob scraper 22
Using a specialist ceramic hob cleaner 22

Installation 23 - 28
Positioning 23 - 24
Unpacking the appliance 24
Installing the appliance 25– 26
Electrical connection 26 - 27
Connecting the mains supply cable 27
Replacing the mains supply cable 28
My appliance isn’t working correctly 28 - 31
Error codes 30

Baumatic consumables 32
Contact details 33

3

Environmental note

o The packaging materials that Baumatic uses are environmentally

friendly and can be recycled.

o Please discard

environment.

all packaging material with due regard for the

4

Important safety information

Your safety is of the utmost importance to Baumatic.
Please make sure that you read this instruction booklet
before attempting to install or use the appliance. If you
are unsure of any of the information contained in this

ooklet, please contact the Baumatic Advice Line.

b

General Information

This appliance is designed for domestic houso

the cooking and frying of domestic foodstuffs.

o IMPORTANT: The adjacent furniture and all materials used in

the installation must be able to withstand a minimum
temperature of 85°C above the
room it is located in, whilst in use.

o Certain types of vinyl or laminate kitchen furniture are

particularly prone to heat damage or di
temperatures below the guidelines given above.

o Any damage caused by the appliance being installed in

contravention

the owner.

o Your new appliance is guaranteed against electrical or

mechanical defects, subject to certain exclusions that are noted
in Baumatic’s Conditions Of
affect your statutory rights.

o The use of this appliance for any other purpose or in any other

environment without the express agreemen
will invalidate any warranty or liability claim.

o You shou

surface.

o No modifications to the appliance are permitted by Baumatic Ltd.
o You should not store or place flammable or highly flammable

liquids/materials on top of or near the appliance. Items made
from aluminium, plastic or plastic film should also be
from the appliance, as they may fuse to the surface.

o Repairs may only be carried out by Baum

enginee

of this temperature limit, will be the liability of

Guarantee. The foregoing does not

ld not use this appliance to store items on or as a work

rs or their authorised service agent.

ambient temperature of the

ehold use and for

scolouration at

t of Baumatic Ltd.

kept away

atic service

5

hild Safety

C

o Baumatic strongly recommend that babies and young children

are prevented from being near to the appliance and not allowed
to touch the applian
surfaces will be hot.

o If it is necessary for younger family members to be in the

kitchen, plea
at all times.

o Older children sho

when supervised.

eneral Safety

G

o The appliance should on

suitably qualified person.

o Care should be taken to ensure that the units and work surfaces

that you b
standards.

o If you notice any scratches, splits or cracks in the ceramic glass,

you should immediately switch off the appliance and disconnect
it from your main
shock occurring.

uring use

D

o Any film or stickers that are present on the

is delivered should be removed before use.

o Care should be taken when utilising

there is a risk of burns being caused.

o You should not allow the electrical connection cables to come

into contac
cookware.

o If fat and oil overheats, then it can ignite extremely quickly. For

this reason, when cooki
not be left unattended.

o Make

use.

sure that all of the cooking zones are switched off after

se ensure that they are kept under close supervision

uild the appliance into, meet with the relevant

t with the hob surface when it is hot or any hot

ce at any time. During and after use, all

uld only be allowed to utilise the appliance

ly be installed and connected by a

s supply. Otherwise there is the risk of electric

hob surface when it

the appliance, otherwise

ng with fat and oil the appliance should

6

o IMPORTANT: This ceramic induction hob fully complies

with current legislation regarding electro-magnetic
interference and is designed not to interfere with other
electronic appliances providing these comply with the
same legislation.

o As the hob generates magnetic fields in its immediate

vicinity, pacemakers and active heart implants must be
designed to comply with relevant regulations. If in doubt,
you should consult the manufacturer of your device or
your doctor. In this respect, Baumatic can only guarantee
the conformity of our own product.

o If an object made of metal, (e.g. saucepan lid, knife, fork

or spoon) is placed on a cooking zone that is switched on,
it can get hot.

Cleaning

o Cleaning of the hob should be carried out on a regular basis.
o IMPORTANT: Before attempting to clean the appliance, it

should be disconnected from the mains and allowed to cool.

o Great care should be taken whilst using this appliance and when

following the cleaning procedure.

o You should not use a steam jet or any other high pressure

cleaning equipment to clean the appliance.

Installation

This appliance must be correctly installed by a
suitably qualified person, strictly in accordance
with the manufacturer’s instructions. Please see
the specific section of this booklet that refers to
installation.

Baumatic Ltd. declines any responsibility for injury or damage,
to person or property, as a result of improper use or incorrect
installation of this appliance.

7

Declaration of conformity

This appliance complies with the following European Directives:

-2006/95/CE General regulations / Low tension

-1935/2004/CE 90/128/EEC This appliance is suitable to come in
contact with food

-2004/108/CE Electromagnetic compatibility
o The manufacturer declares that the hob is built using certified

materials and requires the appliance to be installed in
accordance with the standards currently in force. This appliance
must be used by a trained person for domestic purposes only.

To avoid damaging your appliance

o The ceramic glass can be damaged by objects falling onto it.
o The ceramic glass edge can be damaged by knocks from

cookware.

o Cast iron and cast aluminium cookware with damaged bases

may scratch the ceramic surface if they are dragged across it.

o Pans should be lifted on and off the hob surface and not

dragged.

o Cooking zones should not be switched on without cookware

placed on it. Also the cookware should not be empty.

o Food or liquid that has high sugar content may damage the hob

top, if it comes into contact with the ceramic hob surface. Any
spillages should be wiped up immediately, however this may not
prevent the hob surface from becoming damaged.

8

Specifications

Product dimensions: Aperture dimensions:

Depth: 520 mm Depth: 495 mm
Width: 590 mm Width: 565 mm
Height: 60 mm Height: 50 mm

Product specifications:

o 2 x 2.00 kW induction zones (Ø 180 mm)
o 2 x 1.50 kW induction zones (Ø 180 mm)
o Front touch control operation
o Safety lock
o 4 individual residual heat indicators
o 4 independent induction generators
o Electronic timer
o Pan compatibility detection
o Frameless

Standard accessories

o Ceramic hob scraper

9

Electrical details
Rated Voltage: 220 - 240 Vac 50 / 60 Hz

Supply Connection: 30 A (double pole switched fused

outlet with 3mm contact gap)

Max Rated Inputs: 7.00 kW
Mains Supply Lead: 3 core x 6 mm² (not supplied)

For future reference please record the following information which can
be found on the rating plate and the date of purchase which can be
found on your sales invoice. The rating plate of your hob is located on
the underneath of the appliance. Therefore it is a good idea to record
this information before you install your appliance.

Model Number ……………………………….
Serial Number ……………………………….
Date of Purchase ……………………………….

Ceramic hob surface layout

1) 1.50 kW induction zone (Ø 180 mm)

2) 2.00 kW induction zone (Ø 180 mm)

3) 1.50 kW induction zone (Ø 180 mm)

4) 2.00 kW induction zone (Ø 180 mm)

5) Hob surface

6) Control panel

7) ON / OFF power

10

Control panel layout

1) Cooking zone selection buttons

2) Plus and minus buttons

3) Safety lock button

4) ON / OFF button

5) Timer button

Using the ceramic hob

Before first use

IMPORTANT: You should clean the ceramic hob surface (see
“Cleaning and maintenance” section).

o You should switch on one cooking zone at a time for 5 minutes

at the maximum setting. This will help to eliminate any new
smell that exists and evaporate any humidity that has formed on
the heating elements during transit.

o Do not burn off more than one zone at once.
o You must place a saucepan filled half full with cold water on

each zone as you burn it off. Otherwise the induction zone will
not operate.

11

Touch controls

o All operations are performed by means of the touch controls that

can be found on the control panel.

o The controls respond to touch so you do not need to add any

pressure.

o You should use the ball of your finger not the tip when using the

controls.

o A beep will sound each time a touch is registered.
o You should ensure that the controls are kept clean, dry and that

no objects such as utensils or cloths cover them. Even a thin film
of water may make the controls difficult to operate.

Switching the hob on

o When the hob is connected to a power supply, an audible signal

will sound. All of the cooking zone indicators will show “-”. The
hob has now entered stand-by mode.

o Press the ON/OFF button.

12

Switching on a zone and setting a power level

IMPORTANT: A zone must be selected within 1 minute of turning the
hob on.

o Make sure that the bottom of the pan and

the surface of the hob are clean and dry
before placing a suitable pan on the
cooking zone that you wish to use.

o Press the cooking zone selection button of the

cooking zone that you want to use. An indicator
next to the relevant button will flash.

o Select the power level for the cooking zone

that you have selected, using the plus and
minus buttons. If you do not choose a heat
setting within 1 minute of turning the hob on,
the hob will switch off automatically.

o You can alter the power level at any time

during cooking using the plus and minus
buttons.

If the display flashes with the symbol shown opposite,
alternatively with the heat setting, this means that:

 You have not placed a pan on the correct cooking zone or,
 The pan you are using is not suitable for induction cooking or,
 The pan is too small or not properly centred on the cooking

zone.

o No heating will take place unless there is a suitable pan on the

cooking zone. The display will automatically turn off after 1
minute if no suitable pan is placed on it.

NOTE: The minimum diameter of a pan should be 160mm.

13

Power levels

o For a general guide to cooking various foods at the different

power levels please refer to the table below.

o Please note that this table should be viewed as a guide only and

that other factors such as cookware, weight and amount of food
and personal preference will all influence the power level
required.

Power

Level

1 - 2 o Delicate warming of small amounts of food.

o Melting chocolate, butter and foods that burn

quickly.

o Gentle simmering.
o Slow warming.

3 - 4 o Reheating.

o Rapid simmering.
o Cooking rice.

5 - 6 o Cooking pancakes.
7 - 8 o Sautéing.

o Cooking pasta.

9 o Stir-frying.

o Searing.
o Bringing soup to the boil.
o Boiling water.

Switching off a zone

o Press the cooking zone selection button of the

cooking zone that you want to switch off.

o Press and hold down the minus button until the number in the

cooking zone indicator reaches “0”. Alternatively you can press
the plus and minus buttons simultaneously to reset the zone to
“0”.

Recommended Use

14

o After a few seconds, the cooking zone will switch off.

o An “H” symbol will show in the cooking zone

indicator until the surface has cooled down to a
safe temperature (see the section on the “residual
heat indicator” for further information).

Switching the hob off

Once you have switched off all of the cooking zones, you should switch
the hob off.

o Press the ON/OFF button.
o It is possible to turn the hob off at any time by

pressing the ON/OFF button.

Residual heat indicator

o After a zone is switched off, the corresponding

cooking zone indicator will show a letter “H”. This
means that the temperature of the zone is over 60°C
and is therefore still high enough to cause injury.

o IMPORTANT: The residual heat indicator will disappear if your

mains supply is cut. Care should be taken in case the surface
temperature is still high.

Pan sensor

Each zone has a sensor on it, so it can detect the presence of a pan.

o The sensor is fine-tuned to detect a pan being placed on it. The

pan should be one size smaller than the nominal diameter of the
zone.

o If after placing a pan on a cooking zone and

selecting that cooking zone, a “U” shaped symbol
appears on the cooking zone indicator, this means

that the pan is either the incorrect size or shape.
Or it could be made from a material that is inappropriate for use
on an induction zone hob.

o If a cooking zone is selected but no pan is detected, the pan

sensor system will check for the presence of a pan

15

approximately every few seconds. If no pan is detected after 1
minute the hob will automatically switch off

o You should check that your pans are suitable for use on an

induction zone hob (see the pan manufacturer’s trademark or
instructions).

NOTE: The minimum diameter of a pan should be 160mm.

Cookware that is suitable for an induction hob

The table below shows cookware that is normally suitable for use on
an induction zone hob:-

Cookware Suitable

Steel, enamelled steel Yes
Cast iron Yes
Stainless steel Yes (if stated by the pan

manufacturer)
Aluminium, copper, brass No
Glass, ceramic, porcelain No

o The bottom of the pans should be as flat and thick as possible.
o Certain types of cookware may result in a noise being made

when being used on an induction zone hob. This does not mean
that there is an appliance fault.

o IMPORTANT: You should make sure that all pans are placed in

the centre of the induction zone that you are using.

The hob timer (minute minder)

Your hob has a timer which will countdown a period of time between 1
and 99 minutes. At the end of the countdown period an audible signal
will sound.

o Press the ON/OFF button to turn the hob on. You

can use the minute minder even if you are not
selecting a cooking zone.

o Press the timer button to enter the minute

minder setting mode. The timer indicator will
flash and the default countdown time of “10”
minutes will appear in the display.

16

o Set the required countdown time using the plus

and minus buttons. Each press of the plus or
minus button will increase or decrease the time
by 1 minute.

o If you press and hold the plus or minus button

the time will increase or decrease by 10
minutes.

o When the required countdown time is shown in

the display, release all buttons. The display will
show the remaining time and the timer indicator
will flash for 5 seconds before the countdown

begins automatically.

o When the set countdown time has elapsed an

alarm will sound for 30 seconds and the timer
indicator will show “- -”.

o You can cancel the minute minder at any time by pressing the

plus and minus buttons simultaneously. The timer display will
show “00” and the minute minder will be cancelled.

The hob timer (linked to a cooking zone)

You are able to link a countdown time to a cooking zone so that when
the countdown time has elapsed the cooking zone will switch off
automatically.

o Press the ON/OFF button to turn the hob on.

o Press the cooking zone selection button of the

cooking zone that you want to use and place a
suitable pan on the selected cooking zone.

17

o Select the power level for the cooking zone

that you have selected, using the plus and
minus buttons

o Press the timer button to enter the countdown

setting mode. The timer indicator will flash and
the default countdown time of “10” minutes will
appear in the display.

o Set the required countdown time using the plus

and minus buttons. Each press of the plus or
minus button will increase or decrease the time
by 1 minute.

o If you press and hold the plus or minus button

the time will increase or decrease by 10
minutes.

o When the required countdown time is shown in the

display, release all buttons. The display will show
the remaining time and the timer indicator will
flash for 5 seconds before the countdown begins

automatically.

o A red dot will appear next to the power level

indicator of the relevant zone.

o When the set countdown time has elapsed, the relevant cooking

zone will switch off automatically.

WARNING: If any other cooking zones are in use they will
continue heating. You will need to switch them off manually
when cooking is complete.

o You can cancel the countdown at any time by pressing the plus

and minus buttons simultaneously. The timer display will show
“00” and the countdown will be cancelled.

18

Locking the hob top

It is possible to lock the controls to prevent unauthorised usage of the
controls by other persons such as children.

o The whole hob top can be locked by pressing the safety

lock button whilst the appliance is switched on.

o The timer display will show “L0” to indicate that the safety lock

feature has been switched on.

o When the safety lock feature is activated, it will disable all

buttons on the control panel apart from the ON/OFF button.

o To disable the safety lock feature, you should press and hold the

safety lock button for a few seconds. The “L0” symbol will
disappear from the timer display and you are then able to use
the hob in normal operation.

o If the hob is switched off using the ON/OFF button while the

safety lock is activated, the safety lock will still be activated
when the hob is turned back on.

Safety cut-off

o If one or more of the cooking zones are accidentally left on, a

safety cut off will activate after a certain period of time. The
length of time depends on the power level that a zone or zones
have been set on.

LEVEL TIME LIMIT (hours)

1 – 3
4 – 6 4
7 – 9 2

o If more than one zone is operating when one of the zones

reaches its safety cut-off point, only the zone which has reached
its safety cut off point will switch off.

High temperature protection

o The hob is equipped with a temperature sensor which monitors

the temperature inside of the appliance.

o If an unusually high temperature is detected the induction hob

will stop operating automatically.

8

19

Hob guidelines

o The first few times the hob top is used, it may give off an acrid,

burning smell. This smell will disappear completely with repeated
use.

o The worktop is fitted with cooking areas of different diametre and

power.

o The positions where the heat will radiate from are clearly marked

on the hob top. The saucepans must be positioned exactly on these
zones for efficient heating to occur. Pans should have the same
diametre as the cooking zone that they are being used on.

o You should not use saucepans with rough bottoms, as this can

scratch the ceramic surface.

o Before use, make sure that the bottoms of the saucepans are clean

and dry.

o When cold, the bottom of the pans should be slightly concave, as

they expand when hot and lie flat on the surface of the hob. This
will allow the heat to transfer more easily.

o The best thickness for the bottom of the pans is 2 – 3 mm of

enamelled steel and 4 – 6 mm for stainless steel with sandwich type
bottoms.

o If these rules are not followed, then there will be a great loss of

heat and energy. Heat not absorbed by the saucepan, will spread to
the hob, frame and surrounding cabinets.

o Preferably cover pans with a lid to permit cooking at a lower heat.
o Always cook vegetables and potatoes, etc. in as little water as

possible to reduce cooking times.

o Food or liquid that has high sugar content may damage the hob top

if it comes into contact with the ceramic hob surface. Any spillages
should be wiped up immediately, however this may not prevent the
hob surface from becoming damaged.

o IMPORTANT: The ceramic hob surface is tough; however it is not

unbreakable and can be damaged. Especially if pointed or hard
objects are allowed to fall on it with some force.

o DO NOT USE THE HOB IF THE SURFACE BECOMES BROKEN

OR CRACKED. YOU SHOULD CONTACT THE BAUMATIC
CUSTOMER CARE DEPARTMENT IMMEDIATELY.

20

Cleaning and maintenance

Cleaning operations must only be carried out
when the hob is cool.

The appliance should be disconnected from your
mains supply before commencing any cleaning
process.

Cleaning the ceramic hob top

Any residues that are left on the hob top surface from cleaning
agents will damage it. You should remove any residues with
warm water and a little washing up liquid.

Abrasive cleaners or sharp objects will damage the hob surface;
you should clean it using warm water and a little washing up
liquid.

Although it is easier to clean some deposits whilst the hob
surface is still warm. You should take care not to burn yourself if
cleaning the hob surface when it is still warm.

After each use

o Wipe the appliance over with a damp cloth and a little washing

up liquid.

o Dry the appliance by rubbing the surface with a clean cloth.

Cleaning table

Type of deposit Remove

immediately?

Sugar or
food/liquid
containing sugar
Tin foil or plastic Yes No Ceramic hob

Fat splashes No Yes Ceramic hob

Metallic
discolourations
Water splashes or
water rings

Yes No Ceramic hob

No Yes Ceramic hob

No Yes Ceramic hob

Remove
when the
appliance
has cooled
down?

What should I
use to remove
the deposit?

scraper

scraper

cleaner

cleaner

cleaner

21

Using a ceramic hob scraper

A ceramic hob scraper will be provided with your appliance. The
following guidelines should be followed when using the ceramic hob
scraper:-

o The scraper should be placed on the ceramic surface at an angle.
o Residues should be removed by sliding the blade carefully over

the ceramic surface.

o The ceramic surface should be wiped with a damp cloth and a

small amount of washing up liquid.

o Dry the appliance by rubbing the surface with a clean cloth.

Using a specialist ceramic hob cleaner

It is possible to purchase specialist ceramic hob cleaner/conditioner.
You should follow the instructions given by the manufacturer of the

specialist ceramic hob cleaner. You should ensure that it is suitable for
use on your appliance.

22

Installation

The installation must be carried out by a suitably
qualified person, in accordance with the current
version of the following.

o UK Regulations and Safety Standards or their European

Norm Replacements.

o Building Regulations (issued by the Department of the

Environment).

o Building Standards (issued by the Scottish Development

Department).

o IEE Wiring Regulations.
o Electricity At Work Regulations.

Positioning

The adjacent furniture must be able to withstand a
minimum temperature rise of 85°C above the ambient
temperature of the room it is located in, during
periods of use.

This appliance is classified as Class 3 and therefore is to be built into a
kitchen unit (depending on size) or 600 mm worktop that is between
25 mm and 40 mm thick. The following minimum clearance distances
must be observed:-

o 700 mm between the hob surface and the underside of any

horizontal surface above it.

o 50 mm clearance around the sides and front of the appliance,

measured from the cut-out.

o 55 mm clearance between the back of the hob surface and the

wall behind it, measured from the cut-out.

o If the hob is positioned so that the right or left hand side of the

appliance will be near to the edge of a kitchen unit. There must
be a gap of at least 150 mm between the side of the hob and the
vertical surface of the kitchen unit.

23

o IMPORTANT: Underneath the appliance there must be a

partition made of insulating material (e.g. wood). There must be
a gap of at least 50 mm
appliance and this partition.

o You must make sure that there is a 5 mm gap be

underneath of the worktop at the front edge of the hob.

npacking the appliance

U

When unpacking the appliance pleas

re contained within the packaging:-

a
1 Baumatic hob

1 Ceramic hob scraper
1 Installation and instruction
1 Baumatic guar
Fixing brackets

ixing screws

F

antee card

manual

between the underneath of the

low the

e check that the following items

24

nstalling the appliance

I

o Cut a hole in

shown above.

the worktop that corresponds with the drawing

o IMPORTANT: There are ventilation

holes around the outside of the hob.
YOU MUST ensure that these holes are
not blocked by the work top, when you
put the hob
opposite).

o IMPORTANT: Do not use a silicon sealant

to seal the appliance against the aperture.
This will make it difficult to remove the hob
from the aperture in fu
needs to be serviced.

into position (see drawing

ture, particularly if it

25

o Carefully lower the hob into the aperture hole that you have cut

out.

o There are holes on the base of the hob that you can fix the two

brackets to.

o You should place the

bracket on the
underneath of the hob,
in a position that is
appropriate for the
aperture that you have
cut out. Using the
screws provided, fix the
bracket to the hob.
These screws MUST be
securely tightened.

Electrical connection

This appliance must be installed by a qualified
person in accordance with the latest edition of the
I.E.E. Regulations and in compliance with Baumatic’s
instructions.

Before connecting the appliance, make sure that the supply voltage
marked on the rating plate corresponds with your mains supply
voltage.

WARNING: THIS APPLIANCE MUST BE EARTHED.

o This appliance must be wired into a 30 A double pole switched

fused spur outlet, having 3 mm contact separation and placed in
an easily accessible position adjacent to the appliance. It should
not be located above the appliance and no more than 1.25m
away from it.

26

o The spur outlet must still be accessible even when your hob is

located in its operating position.

o Cable type: H05 RRF 3 core x 6 mm²

Connecting the mains supply cable

o The mains terminal block is located on the underside of the hob

and the terminals are accessible by removing the terminal block
cover by removing the cover screw. IMPORTANT: The power

cable is not supplied with the appliance.

o The brass links must be positioned as shown in the diagram

above and once established ALL terminal screws must be
tightened down firmly.

o You should use a good quality screwdriver to carefully, fully

tighten ALL of the terminal screws.

o If when the hob is first switched on, only two of the zones

work, you should recheck that the terminal screws are all
fully tightened. This should be done before contacting the
Customer Care Department.

o IMPORTANT: The appliance must NOT be connected to the

mains supply by means of a 13A plug and socket.

o The cable can be looped if necessary, but make sure that is not

kinked or trapped when the hob is in position. Care must be
taken to avoid the cable being in contact with hot parts of the
appliance.

27

Replacing the mains supply cable

If the mains supply cable is damaged, then it must be replaced by an
appropriate replacement.

The mains supply cable should be replaced in accordance with the
following instructions:

o Switch the appliance off at the mains supply.
o Open the terminal block on the underside of the hob.
o Unscrew the terminal screws fixing the cable.
o Replace the cable with one of the same length and in accordance

with the specification given on page 27.

o The “green-yellow” earth wire must be connected to the terminal

marked . It must be about 10 mm longer than the live and
neutral wires.

o The “blue” neutral wire must be connected to the terminal

marked with letter (N) - the live wire must be connected to the
terminal marked with letter (L).

My appliance isn’t working correctly

Problem Possible Causes Solution

The induction hob cannot
be turned on.

The touch controls are
unresponsive.

The touch controls are
difficult to operate.

The glass is being
scratched.

No power to the
appliance.

The safety lock is
activated.

There may be a slight
film of water over the
controls.
You may be using the tip
of your finger when
touching the controls.

Pans with rough edges
are being used.
An unsuitable cleaning
product or scourer is
being used.

o Make sure the hob

is connected to the
power supply
correctly and that it
is switched on.

o Check whether

there is a power cut
in your home or
area.

o Unlock the controls

by following the
instructions in this
manual.

o Make sure the

control panel is
clean and dry.

o Use the ball of your

finger when
touching the
controls.

o Only use pans with

flat and smooth
bases.

o Use appropriate

cleaning products

28

Some pans make crackling
or clicking noises.

The induction hob makes a
low humming noise when
used on a high power level.

There is a fan noise coming
from the induction hob.

Pans do not become hot
and a “U” symbol appears
in the display.

The induction hob or a
cooking zone has turned
itself off unexpectedly. A
tone sounds and an error
code is displayed (possibly
alternating with one or two
digits in the timer display).
The residual heat indicator
has not come on after a
cooking zone has been
switched off.

This may be caused by
the construction of your
pans where layers of
different metals vibrate
differently.
This is caused by the
technology of induction
cooking.

A cooling fan that is built
into your induction hob
has come on to prevent
the electronics from
overheating. It may
continue to run even
after you have turned the
hob off.
The induction hob cannot
detect the pan because it
is not suitable for
induction cooking.
The induction hob cannot
detect the pan because it
is too small for the
cooking zone or not
properly centred on it.
Technical fault.

The cooking zone has
only been turned on for a
short period of time and
therefore did not go
above 60°C.

and the ceramic hob
scraper for cleaning.

o This is normal for

pans and does not
indicate a fault.

o This is normal but

the noise should
lessen or disappear
when you decrease
the power level.

o This is normal and

requires no action.
Do not switch the
power to the hob off
at the supply while
the fan is running.

o Use pans that are

suitable for
induction cooking.

o Centre the pan and

make sure that its
base matches the
size of the cooking
zone. (min 160mm)

o Refer to the error

codes in the next
section and if the
fault cannot be
remedied call the
Customer Care
Department.

o No action required

but if the cooking
zone appears to be
hotter than 60°C
and the residual
heat indicator has
not come on, you
should call the
Customer Care
Department.

29

Error codes

The following error codes may appear in the timer display if there is a
problem with the operation of the hob.

Fault Possible cause Solutions

F3 –
F8
Or F9

- FE
E1 –
E2

E3 –
E4

E5 –
E6

Temperature
sensor failure

Abnormal voltage
from the mains
supply
Abnormal
temperature

Poor heat
radiation from a
cooking zone

Contact the Customer Care Department

Check whether the power supply is
operating normally.

Check that the pan is of the correct size to
be used on a particular zone. If the pan is
correctly sized and the error code
reappears, contact the Customer Care
Department.
Allow the appliance to cool down and then
use the cooking zone again. If the error
code reappears, contact the Customer
Care Department.

30

IMPORTANT: If your appliance appears not to be
operating correctly, then you should disconnect it
from your mains supply and then contact
Baumatic Customer Care on telephone number
[phone].

DO NOT ATTEMPT TO REPAIR THE APPLIANCE
YOURSELF.

Please note that if an engineer is asked to attend whilst the product is
under guarantee and finds that the problem is not the result of an
appliance fault, then you may be liable for the cost of the call out
charge.

The appliance must be accessible for the engineer to perform
any necessary repair. If your appliance is installed in such a
way that an engineer is concerned that damage will be caused
to the appliance or your kitchen, then he will not complete a
repair.

This includes situations where appliances have been tiled in,
sealed in with sealant, have wooden obstructions placed in
front of the appliance, like plinths. Or any installation other
than the one specified by Baumatic Ltd. has been completed.

Please refer to the conditions of guarantee that appear on the
warranty card that you receive with the appliance.

IMPORTANT: Baumatic Ltd. operates a policy of continuous
improvement and reserves the right to adjust and modify its
products without prior notification.

31

Baumatic Consumables

o BC001 Degreaser for Dishwashers (200 g)
o BC002 Descaler for Washing Machines and Dishwashers (200 g)
o BC003 Ceramic Hob Cleaner (250 ml)
o BC004 Oven Cleaner (250 ml)
o BC005 Stainless Steel Cleaner and Protector (250 ml)
o BC007 E-Cloth – General Purpose Cloth
o BC008 Microwave Cover

To order a Baumatic consumable product please call 0123 5437 244
and quote the product code. You can also order online from
eshop.baumatic.co.uk

32

United Kingdom

Baumatic Ltd.,
Baumatic Buildings,
6 Bennet Road,
Reading, Berkshire
RG2 0QX
United Kingdom

Sales Telephone

[phone]

Sales Fax

[phone]

Customer Care Telephone

[phone]

Customer Care Fax

[phone]

Spares Telephone

[phone]

Advice Line Telephone

[phone]

E-mail:

[e-mail]
[e-mail]
[e-mail]
[e-mail]

Website:

www.baumatic.co.uk

Facebook:

www.facebook.com/baumatic.uk

Republic of Ireland

Service Telephone

1-890 812 724

Spares Telephone

091 756 771

Czech Republic

Baumatic CR s.r.o.
Lípovà 665
460 01 Liberec 4
Czech Republic

[phone]
www.baumatic.cz

Slovakia

Baumatic Slovakia, s.r.o.
Panenská 34
811 03 Bratislava - Staré Mesto
Slovakia

[phone]
www.baumatic.sk

Germany

Baumatic Gmbh
Bachstr.10-12
D-32257 Bünde
Deutschland

[phone]
www.baumatic.de

Italy

Baumatic Italia S.R.L.
Via Galvani N.3
35011 Campodarsego (PD)

[phone]
www.baumatic.it

Holland

Baumatic Benelux B.V.
Dukdalfweg 15d
1332 BH ALMERE
Nederland

[phone]
www.baumatic.nl

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