Bauhn ATV65UHD-0420 User Manual

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MODEL: ATV65UHD-0420

User Manual

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Welcome

Congratulations on your purchase!

This manual tells you all you need to know about using your new BAUHN® product.

Please take special note of any important safety and usage information presented with the symbol.

All products brought to you by BAUHN® are manufactured to the highest standards of performance and safety and, as part of our philosophy of customer service and satisfaction, are backed by our comprehensive 1 Year Warranty.

We hope you will enjoy using your purchase for many years to come.

Contents

Welcome 2

Unpack and Prepare 4

What's in the box 4

Important Tips 5

Attaching the stand 6

Wall-mounting the TV 7

Connect to power 8

Connect your antenna 8

Controls and Connections 9

Get to know your TV 9

Buttons on the TV 9

Ports on the TV 10

Remote Control 12

Setup 12

Using the Remote Control 13

Standard Remote 14

Easy Remote 16

On-Screen Set Up 17

TV Setting Menus 18

Channel 20

Picture 22

Sound 24

Time 25

Lock 26

Option 28

TV Guide 31

Recording 32

Recording Live TV 33

Scheduled Recording 33

Playback 33

Pause Live TV (Time-shift) 34

USB Mode 35

Set up 35

Troubleshooting 38

Specications 41

Compliance and Responsible Disposal 42

Warranty Information 43

Repair and Refurbished Goods or Parts Notice 44

Unpack and Prepare

What's in the box

Before installing your new TV, check you have everything needed.

In the box you will find:

A. 65"4K Ultra HD TV with HDR

B. Remote Control

C. Easy Remote Control

D. AAA Activ Energy Batteries

E. AV Cable

F. TV Stands

G. Screws for TV Stand

H. Warning Sheet

I. TV Toppling Safety Message

J. Quick Start Guide

K. Warranty Certificate

L. General Safety Warnings

M. User Manual

You will need:

• Phillips-head screwdriver (for stand installation)

• Antenna cable (to watch live TV)

See the box flap for how to handle the TV without damaging it!

• Someone to help you lift and install your TV

4 | UNPACK AND PREPARE

Important Tips

• Place the TV on a level surface.

• Place the TV away from any source that may generate heat or vibrations.

• Make sure there is enough space around vents for airflow.

• The remote control works up to 6 metres away from the TV.

• Unplug the TV before cleaning it.

• Clean using a dry cloth only - do not use water or chemicals.

• Use only the power supply provided.

• It is highly recommended to use safety straps for securing the TV in place.

• Keep liquid, children and pets away from the TV at all times.

UNPACK AND PREPARE | 5

Attaching the stand

• This TV is heavy! We recommend asking someone to help you lift it.

• Unplug the TV from the power outlet before installing or removing the stand.

• Only touch the frame, not the screen.

• It is highly recommended to use safety straps for securing the TV.

Unless you are wall-mounting the TV, you will need to attach its stand/legs.

1. Lay the TV face-down on a soft, flat surface (like the sofa, or a towel on a table) larger than the TV itself.

2. Match the stands to the installation points on the

CAUTION!

Do not apply

excessive force as

you might damage

the screw holes.

underside of the TV.

3. Attach the stands to the TV at the installation points using the screws provided. (Grab a screwdriver for this bit). Make sure the legs are facing away from each other (not leaning inwards).

6 | UNPACK AND PREPARE

Wall-mounting the TV

• Unplug the TV from the power outlet before wall-mounting.

• Contact a professional for assistance with wall-mounting the TV.

400mm

200mm

Back of the TV

Required

• VESA Mounting Bracket

• 4 x M6*12mm screws (or longer as required)

The TV comes with holes on the back panel for use with wall-mounting brackets (bracket not included).

Use four standard M6*12mm screws (or longer, depending on the mounting bracket) to wall-mount this TV (screws are not included).

The screws in the package are for securing the TV stand only. If you are wall-mounting the TV, consult a qualified installer for advice on bracket support and wall support.

UNPACK AND PREPARE | 7

Connect to power

Don't forget to plug in the TV to the power outlet. Leave the power switched off until installation is finished.

Image is an example only. Plug on your TV may vary.

Connect your antenna

Free-to-airTVinHD(HighDenition)

High Definition (HD) channels

Example

HD Channels

ABC HD

SBS ONE HD

7HD

9HD

10 HD

PRIME7 HD

WIN HD

8 | UNPACK AND PREPARE

provide the best viewing quality and are available with a digital antenna connection.

TV channels in Ultra HD resolution are not currently available in Australia. Therefore when you watch HD broadcast signals on an Ultra HD TV, the picture can appear 'soft' and lacks the detail you see when watching the same content on an HD TV.

Make sure the TV is switched off at the power outlet until you have finished connecting your cables.

Antenna cable not included.

Controls and Connections

Get to know your TV

On/Standby light and Remote sensor

Buttons on the TV

VOL+

VOL-

CH+

CH-

SOURCE

1. VOL + : Increase the volume level.

2. VOL - : Decrease the volume level.

3. CH + : Select the next channel.

4. CH - : Select the previous channel.

5. MENU : Enter the settings menu.

6. SOURCE : Change the input source.

7. : Switch the TV On or to Standby.

Back of the TV

See next page for more info on the connections.

CONTROLS AND CONNECTIONS | 9

Ports on the TV

HDMI

Use a high-speed

HDMI cable for best picture and sound quality.

1 2 3

All-digital connection between the TV and any HDMI device. Supports Ultra HD resolution. Requires a high-speed HDMI cable

SOUND

PICTURE

(not included).

COMPUTER

10 | CONTROLS AND CONNECTIONS

ANTENNA

USB

Connect your antenna for live TV. (Antenna cable not included).

FREE-TO-AIR

STORAGE

• PVR record and pause live TV.

• Play your stored media files (Supports Ultra HD playback, supported file codecs and extensions may vary).

• Software updates.

Headphone

DIGITAL

AUDIO OUT

(OPTICAL)

(CVBS)

Audio IN

Component IN

Jack

AV IN

SOUND

PICTURE

SOUND

PICTURE

Connect to your headphones, amplifier, soundbar or audio device, using an AUX cable (not included).

Connect an external digital audio device. Use an Optical cable (not included) to connect the TV with an amplifier, soundbar or other audio decoding device for digital audio signal output.

You can use this to connect your DVD player. Supports Standard Definition (SD) picture quality. Requires an AV cable (included).

You can use this to connect Audio to your TV for AV or Component video inputs. Requires a RCA Stereo Audio cable (not included but you can use the supplied AV cable).

You can use this to connect your DVD player. Supports Full High Definition (FHD) picture quality. This also requires a component cable (not included).

CONTROLS AND CONNECTIONS | 11

Remote Control

AAA size batteries included

Setup

Insert two AAA size batteries according to the polarity markings (+ / -) inside the compartment. Make sure the batteries are correctly aligned and properly pushed into place.

Precautions When Using Batteries

• Do not use old and new batteries together.

• Do not use different types of batteries (e.g. Manganese and Alkaline batteries) together.

• Remove the batteries from the remote if you do not intend to use it for a long time.

12 | REMOTE CONTROL

• When discarding used batteries, follow any guidelines for recycling and disposal of batteries that apply in your local area.

• Keep batteries away from children and pets.

• Never throw batteries into a fire or expose them to extreme heat.

Using the Remote Control

To use the remote, point it towards the remote sensor at the front of the TV. The remote will not operate if its path is blocked.

The remote has a range of up to about 6 metres from the TV at an angle of up to 30 degrees to either side of the sensor, as illustrated below.

Image is an example only.

Remote sensor location on TV may vary.

Remote Hints and Tips

• Do not drop, step on or otherwise impact the remote control. This may damage the parts or lead to malfunction.

• Do not place objects between the remote control and the remote sensor.

• Do not use this remote control while simultaneously operating a remote control for other devices.

REMOTE CONTROL | 13

Standard Remote

: Switch the TV to On or Standby

/GOTO: Jump to a different chapter of the DVD*

/ANGLE: View DVD playback from different

angles, if the DVD has this feature*

FAV: Press to display your favourite program in DTV mode

TEXT: Switch between TV and Teletext mode**

SUBTITLE: Enable/disable subtitles

SIZE/ZOOM: Change the picture size

MEDIA: Select USB mode

: PLAY/PAUSE in TIMESHIFT and USB mode

REC / D.SETUP: Record program in DTV mode/

Display the main disc menu

: Stop playback

MENU: Display the main TV menu

/ / / : Press the UP/DOWN/LEFT/RIGHT buttons to navigate the on-screen menus and adjust the system settings

OK: Confirm your selection / Display the channels list (DTV)

14 | REMOTE CONTROL

TV/RADIO/EJECT: Switch between TV or radio in DTV mode / Eject a disc (DVD)*

/A-B: Repeat selected DVD scenes*

/REPEAT: Repeat playback of a selected

chapter, title, or the entire DVD*

SLEEP: Set the TV sleep timer

HOLD/FREEZE: Hold the picture temporarily

SUBPAGE: Manually jump to the previous or

next subpage of Teletext**

ASPECT: Change the size of the image on your screen

: Advance playback

: Reverse playback

/INDEX: Play next file/ Display the recorded

programs list (DTV)

: Play the previous file

TITLE/EXIT: Display the DVD title menu / Exit from the main TV menu displayed on the screen*

* DVD-related function do not apply to this model TV ** Teletext is no longer available in Australia

SOURCE: Switch the input source

/MUTE: Mute the sound. Press again or

press VOL+ to restore the sound

VOL +/-: Turn the volume up/down

DISPLAY: Display information of the current

program

NUMBER BUTTONS (0-9): Press to select a TV channel directly when watching TV

-/--: Switch the digits

AUDIO/LANG: Switch the available

soundtrack language (DTV/DVD)

D.MENU/GUIDE: Launch the TV Guide (DTV)

CH +/-: Change to the next or previous channel

: Return to the previous channel

S-MODE: Cycle through the different sound modes

P-MODE: Cycle through the different picture modes

REMOTE CONTROL | 15

Easy Remote

(POWER): Switch the TV to On

or Standby

/ / / : Press the UP/ DOWN/LEFT/RIGHT buttons to navigate

INFO

(SOURCE): Switch the input

source

OK: Confirm your selection. Display the channels list (DTV)

(EXIT): Exit from the main TV

menu displayed on the screen

(MENU): Display the main menu

(INFO): Display information of

the current program

VOL : Turn the volume up or down

: Mute the sound. Press again or

press VOL+ to restore the sound

16 | REMOTE CONTROL

CH : Go to the next or

previous channel

GUIDE : Launch the TV Guide (DTV)

On-Screen Set Up

Language Country Time Zone

Usage Mode Tuner Type

Make sure equipment is properly connected (as shown on pages 10-11) before connecting the TV to power.

On/Standby light is WHITE in standby mode.

On/Standby light is OFF when the TV is on.

First Time Installation Menu

When you turn the TV on for the first time, the First Time Installation Menu will appear.

Follow the prompts using the / / / buttons to select your preferences. You will be able to adjust:

Image is an example only. Plug may vary.

Make sure the TV is plugged in at the power socket and switched on. Press the button to turn on the TV.

Press OK to start auto tuning free-to-air channels.

If you make an error, you can update your preferences in the settings menu later.

ON-SCREEN SET UP | 17

TV Setting Menus

Menu Navigation Buttons

Press the MENU button to display the TV settings menu. See the guide below for all the other buttons you'll need to use to adjust and change your settings.

Function Remote Button

Display the main menu

Once you have programmed any settings, the TV will retain them in its memory until you change them, even after turning the TV off.

Menus Index

Select different sub-menus

Enter a sub-menu

Select preferred option

Adjust a value

Return to the previous

Exit a menu

18 | TV SETTING MENUS

/ / /

Channel 20

• Auto Tuning

• ATV Manual Tuning

• DTV Manual Tuning

• Channel Edit

• Schedule List

• Signal Information

Picture 22

• Picture Mode

• Personal Mode Settings:

• Contrast, Brightness, Saturation, Tint, Sharpness

• Picture Settings: Colour Temp, Noise Reduction, HDMI Mode, Aspect Ratio

Sound 24

• Sound Mode

• Treble

• Bass

• Balance

• Auto Volume

• Surround Sound

• SPDIF Mode

• AD (Auto Description) Switch

• SPDIF Audio Delay

• Audio Delay

Time 25

• Clock

• Time Zone

• Off Time

• On Time

• Sleep Timer

• Auto Standby

• OSD Timer

Lock 26

• Lock System

• Set Password

• Block Channel

• Parental Guidance

• Key Lock

• Hotel Mode

Option 28

• System Language

• Audio Language

• Subtitle Language

• Hearing Impaired

• PVR File System

• Blue Screen

• First Time Installation

• Shipping Condition

• Reset To Defaults

• Software Update (USB)

• HDMI CEC

• HDMI UHD

• Usage Mode

• System Information

TV SETTING MENUS | 19

Channel

Option Description

Auto Tuning

ATV Manual Tuning

DTV Manual Tuning

Channel Edit

Schedule List

Signal Information

Automatically tune all available free-to-air TV channels. Adjust settings (default settings are set for Australia). Press OK to start scanning.

Manually select and tune analog TV channels. (Analog TV is no longer supported in Australia).

Current channel: Press the / buttons to select the channel number to save the tuned signal.

Colour System: Select the colour system (PAL in Australia).

Sound System: Select the sound system (BG in Australia).

Fine-Tune: View the file tune setting.

Search: Press the OK button to start tuning.

Manually select and tune digital TV channels. Use / to select the broadcast channel. Press OK to begin scanning.

See the next page for more information.

Manage scheduled recordings. Press YELLOW to add a new program to record. Press BLUE to edit an existing schedule. Press RED to delete an existing schedule.

Display current signal information (DTV mode only).

20 | TV SETTING MENUS

Channel Edit

Use the / buttons to highlight a channel.

Option Description

Delete

Skip

Favourite

Press RED to delete the highlighted channel.

Press BLUE to skip the highlighted channel.

Press to add the channel to the Favourites list.

TV SETTING MENUS | 21

Picture

Home

Dynamic

Bright Room

Mild

Personal

Picture Mode

(default): Basic picture suitable for home use, with reduced power consumption.

very bright places such as storefronts.

: Enhanced brightness, contrast, colour depth and edges for standing out in

: Picture with enhanced brightness for bright home environments.

: Enhanced brightness but lower contrast, colour depth and edges.

: Adjust settings to best suit your viewing environment and content.

Personal Mode settings

Option Description

Contrast

Brightness

Saturation

Tint

Sharpness

Adjust the intensity of highlights/white in the picture. The closer to 100, the brighter the highlights will look, losing detail in brighter images.

Adjust the depth of shadow in the picture. The closer to 0, the darker the shadows will look, losing detail in darker images.

Adjust the saturation. The closer to 100, the deeper the colour.

Adjust the on-screen colour tone (for NTSC system only).

Adjust the sharpness of the picture. The closer to 100, the sharper and clearer the image.

Original

Images are for reference only.

Brightness

Contrast

Sharpness

Saturation

22 | TV SETTING MENUS

Picture Settings

Option Description

Colour Temp

Noise Reduction

HDMI Mode

Aspect Ratio

Adjust the on-screen colour temperature.

Reduces picture noise to improve picture quality.

Adjusts HDMI input mode to best suit your device.

Select the screen size. Depending on the input signal, the available screen sizes may be different.

TV SETTING MENUS | 23

Sound

Option Description

Sound Mode

Treble

Bass

Balance

Auto Volume

Surround Sound

SPDIF Mode

AD (Audio Description) Switch

SPDIF Audio Delay

Audio Delay

Select preset sound modes.

Adjust the levels of higher pitched sounds (adjustable when in personal mode).

Adjust the levels of lower pitched sounds (adjustable when in personal mode).

Adjust the audio output between the left and right speakers.

Turn On to keep the volume level consistent.

Adjust the surround sound effect from your TV speakers.

Set the digital sound output setting.

Audio Description (AD) provides an additional audio track for visually challenged persons (DTV only, subject to program).

Adjust if the sound from an external audio device and picture from the TV are not synchronized.

Adjust if the sound and picture from the TV are not synchronized.

24 | TV SETTING MENUS

Time

Option Description

Clock

Time Zone

Off Time

On Time

Sleep Timer

Auto Standby

OSD Timer

Displays time values from the TV broadcast signal. (Not user adjustable).

Select your timezone.

Set the time and frequency for the TV to go into standby mode.

Set the time, frequency, channel and volume level for the TV to turn on. Note: The TV must be in standby mode to turn on.

Select the desired Auto Sleep (Standby) duration.

Set the amount of time to lapse before the TV enters standby mode.

Select the desired OSD (on screen display) menu duration.

TV SETTING MENUS | 25

Lock

Enter the factory password '0000' using the number buttons on the remote and select 'OK' on-screen. If you changed your password but forgot it, you can still use the master password.

Option Description

Lock System

Set Password

Block Channel

Parental Guidance

Enable/disable the lock on the system.

Input a new password using the number buttons on the remote and confirm to set the new password.

Lock selected channels. Press the / buttons to select the channel you want to lock. Press GREEN repeatedly to lock/unlock the highlighted channel.

This item is used to block access to specific program ratings.

Factory Password: 0000

Master Password: 4711

Key Lock

Hotel Mode

26 | TV SETTING MENUS

Enable/disable the lock on TV button operation.

See next page for more information.

Hotel Mode

Option Description

Hotel Mode

Source Lock

Default Source

Default Prog

Default Volume

Max Volume

Import Database

Export Database

Clear Lock

Turn On/Off Hotel Mode.

Turn On/Off the lock on available sources.

Set a default input source.

Set the default program.

Set the default volume level.

Set a limit to the maximum volume level.

Import data to the TV from other devices.

Export data to other devices.

Reinstate the default settings of Hotel Mode.

TV SETTING MENUS | 27

Option

Option Description

System Language

Audio Language

Subtitle Language

Hearing Impaired

PVR File System

Blue Screen

First Time Installation

Shipping Condition

Reset To Defaults

Software Update (USB)

HDMI CEC

HDMI UHD

Usage Mode

Select your preferred On Screen Display language.

Select your preferred audio language. (Available for digital channels, depending on the program).

Select the language for subtitles (available for digital channels, depending on the program).

Turn On or Off. This function can assist hearing impaired users to understand a scene or action via the caption instead of audio (available for digital channels, depending on the program).

See next page for more information.

When there is no signal or a poor signal, a blue screen will appear.

Access First Time Installation screen.

Restore the TV back to original shipping condition.

Restore the system settings to the factory default.

Upgrade the software using a USB storage device.

See page 30 for more information.

Select Enhanced when the source signal is transferred by HDMI 2.0 specification (when watching 4k Ultra HD content). Select Standard when the source signal is transferred by HDMI 1.4 specification.

Select Home or Store mode. Home mode is optimized for efficient energy usage for home use. Store mode is optimized for store display purposes with fixed settings.

System Information

28 | TV SETTING MENUS

Look up TV model number, software version and technical support phone number.

PVR File System

To make changes to PVR (Personal Video Recording), ensure your USB drive is inserted into the TV. Check the troubleshooting section if you're having problems setting up your USB device.

Option Description

Select Disk

Check PVR File System

Format

Time Shift Size

Free Record Limit

Select the USB drive.

Check the health of the USB drive file system.

Format the USB drive.

WARNING: all data will be lost. Do not remove the USB drive while it's being formatted.

Allocate disc space for the Time Shift function.

Set the free recording time limit.

TV SETTING MENUS | 29

HDMI CEC Setup

This feature allows for your TV and your connected HDMI device to be controlled by one remote.

Press the SOURCE button on the TV or remote control to select the HDMI input source.

Option Description

HDMI CEC (Consumer Electronics Control)

ARC (Audio Return Channel)

Device Auto Power Off

TV Auto Power On

Device List

Device Menu

30 | TV SETTING MENUS

Turn HDMI CEC On/Off.

If this function is enabled, sound from the TV can be sent to a HDMI-ARC supported external audio device.

Allow HDMI connected devices to automatically turn off when the TV is turned off.

Allow the TV to automatically turn on when HDMI connected devices are turned on.

Display available connected devices.

Display connected devices menu settings.

Make sure your device supports CEC! Also remember to turn on it's ARC function.

TV Guide

(Free to air TV)

TV Guide Functions

Function Remote Button

Move between columns. /

Select a channel or program. /

View TV Guide for the next day. A-B

View TV Guide for the previous day.

Schedule a reminder for the selected program.

Schedule a recording for the selected program.

Press the button repeatedly to change the schedule mode: R = Record once; D = Record everyday; W = Record weekly.

Display full program information.

Exit TV Guide menu

REPEAT

ANGLE

& GOTO

To access the TV guide, press the D.MENU/ GUIDE button on the remote.

To activate the TV Channels use the

/ buttons to select a channel in the left column, then press OK to confirm.

TV GUIDE | 31

Recording

Back-up your personal data before inserting into the TV.

Important Tips:

• Back-up your personal data before plugging in your USB to the TV. We do not assume liability for any loss of data due to misuse or malfunction.

• You cannot change channels while in recording mode.

• If the signal is interrupted while in recording mode, the recording will stop until the signal is established.

• Do not turn the TV off while it is in time-shift mode.

• The file recorded can only be used on this TV. Do not copy it to any other device.

• When connecting or disconnecting the USB storage device, ensure the TV is not in USB mode, otherwise the USB device or the files stored on it may be damaged.

32 | RECORDING AND USB MODE

Before you can record with this TV (including time-shift recording), you must insert your USB storage device into the USB port.

Recording, scheduled recording and pause live TV functions only work in DTV mode (free-to-air).

Recording Live TV

Instant Recording

Press REC / D.SETUP once - start recording.

Stop Recording

Press once - display the dialogue box.

Select YES to stop recording.

Select NO to continue recording.

Scheduled Recording

See TV Guide Functions on page 31 to schedule recordings. To manage schedules, see "Schedule List"on page 20.

SOURCE

DTV

ATV

COMPONENT

HDMI 1

HDMI 2

HDMI 3

USB

EXIT

Playback

Press the / INDEX button to display the list of recorded programs.

Use the / buttons to select a recorded file.

Press the OK button to start playback in Full Screen Mode.

Press GOTO to delete the selected file.

When a program is being recorded in the background (while the TV is in standby mode), the Standby/ON light will flash white.

RECORDING AND USB MODE | 33

Pause Live TV (Time-shift)

Temporarily pause the live TV signal, then resume playback at your convenience.

Recording, scheduled recording and pause live TV functions only work in DTV mode (free-to-air).

Before you can record with this TV (including time-shift recording), you must insert your USB storage device into the USB port.

Start Time-shift

Press the button on the remote to enter time-shift mode.

Press the button to resume playing the program.

Stop Time-shift

Press the button to exit time-shift.

The USB storage device won't retain recorded data after you exit the time-shift function.

SOURCE

DTV

ATV

COMPONENT

HDMI 1

HDMI 2

HDMI 3

USB

EXIT

34 | RECORDING AND USB MODE

USB Mode

Set up

Insert your USB into a USB port on the TV.

Press the SOURCE button to select 'USB' mode or press the MEDIA button on the remote.

SOURCE

DTV

ATV

COMPONENT

HDMI 1

HDMI 2

HDMI 3

USB

EXIT

You can only display Photos in the Photo category, Music in the Music category and so on. Make sure you select the correct category for the file you wish to play.

Function Remote Button

Navigate media categories and file system / / /

Start playing your media

Return to the previous screen

Exit Media mode

RECORDING AND USB MODE | 35

Playback Functions

Music

Playback of different media types have different controls.

Photo

Function Remote Button

Navigate to a folder or file / / /

Display a photo

Hide or display the on-screen toolbar

Return to the file list

Function Remote Button

Navigate to a folder or file / / /

Play a track

Rewind or fast forward the current track

Restart or skip the current track

Return to the file list

When the on-screen toolbar is visible, select the on-screen buttons to control playback. This applies to all of the media modes.

36 | RECORDING AND USB MODE

Video Text

Function Remote Button

Navigate to a folder or file / / /

Play a video

Pause the video

Resume playback

Stop playback

Rewind or fast forward the current track

Restart or skip the current track

Display or hide the toolbar

Return to the file list

Function Remote Button

Navigate to a folder or file / / /

Open the text file

Navigate to the previous/next page /

Return to the file list

Only supported file types will be displayed. See the specifications

Only supported file types will be

table for supported file types.

displayed. See the specifications table for supported file types.

RECORDING AND USB MODE | 37

Troubleshooting

If you experience problems with your TV, check below for advice. If you don't find a solution here, contact After Sales Support on 1300 886 649.

Problem Solution

• Check the power outlet is turned on.

No power

Button operation is not effective (TV and/or remote control)

No operations can be performed with the remote control unit

• If using a multi-outlet, check if it is working properly. To check whether a power strip is working properly, plug the TV’s power plug directly to a wall outlet and make sure the white indicator light on the TV is lit.

• Try to power on using the button on the TV.

Disconnect the power plug and then reconnect it. (The TV may not be operating properly due to lightning, static electricity or other factors).

• Check the batteries are correctly installed.

• The batteries may be exhausted: replace them.

• Make sure to point the remote control at the remote control sensor and try it again.

• Make sure to use the remote control at a distance of no more than 6 metres from the sensor.

• Remove any obstacles between the remote control and remote control sensor.

• When you press the button on the remote, check that the power indicator light on the TV blinks.

38 | TROUBLESHOOTING

Problem Solution

• Ensure that all equipment is connected properly. If you are using an external device, turn it off, then turn it on again. If it says there is no signal on the screen, choose the correct source input.

• Adjust the antenna position.

• Move the TV away from electronic equipment or devices that could cause interference.

Picture issues

Sound issues

• Auto-tune free-to-air TV channels again.

• Try another channel.

• When HDMI devices are connected, if the image keeps flickering, make sure the cable is: a high-speed HDMI cable; correctly connected to the port; and not faulty (bent or broken).

• When trying to view 4K UHD pictures, if the image keeps flickering or there is no image, go to Menu > System > HDMI UHD and adjust the setting to 'Enhanced'.

• Ensure all equipment is connected properly.

• Ensure the input setting for the TV is correct.

• Ensure audio output settings and volume control on the external device are set correctly.

• Ensure the volume is not muted. If it is, press the /MUTE or the VOL+ button to restore the sound.

• If earphones are connected, unplug them.

• Adjust the volume to a suitable level by pressing the VOL+ / VOL- button.

• If you are using an external audio device, check that the Menu > Sound > S/PDIF setting is 'PCM'.

• If you are using an external audio device via an HDMI cable, make sure the audio device supports HDMI-ARC.

• If the TV sound is not synchronised with the picture, go to Menu > Sound > Audio Delay and adjust the sync.

Live TV issues

• Ensure the antenna cable is securely connected to the TV.

• Ensure the input source is set to DTV.

• If "No Signal"is displayed, run Menu > TV > Auto Tuning to search for channels.

• If some channels are missing, run Menu > TV > Auto Tuning or manually search by Menu > TV> DTV Manual Tuning.

• If the picture quality is low, select high definition (HD) channels or programs.

TROUBLESHOOTING | 39

Problems relating to your USB media storage device

Problem Solution

• First, refer to the instructions describing how to use USB devices with this TV.

• If the problem still occurs, your USB device may not be compatible.

My TV does not recognise my USB device or my external hard disk

'Disk not ready' error

• This TV has been tested with the majority of Flash memory-based devices and hard disks (media players with HDD) on the market; however, it may not be compatible with certain devices, in particular external selfpowered hard disks.

• Some USB storage devices may not be compatible with this TV.

• Only use a USB storage device formatted in a FAT32 file system provided with the Windows operating system. If it is formatted by a different utility program that is not supported by Windows, it may not be recognised.

When you are in time-shift recording mode, without removing the USB recording device, you may experience some difficulty with a scheduled recording. You will need to remove the USB device as it is required to reset after each recording to protect the device from damage. If you see the message ‘DISK NOT READY’ displayed, remove the device, reconnect and proceed with your recording.

My media is loading slowly

There is an 'unsupported file' message

40 | TROUBLESHOOTING

For large file sizes and large capacity storage devices, the loading speed may be slower. The recognition speed of a USB storage device may vary depending on the device.

If an “Unsupported File” message is displayed, it means the file extension, video codec, image resolution or frame rate is unsupported.

Specications

Active screen size (diagonal)

Resolution 3840 x 2160

Aspect ratio 16:9

Refresh rate 60Hz

HDMI version 2.0

HDCP version 2.2

Multimedia playback

formats (USB mode)

USB output DC 5V 500mA

Power supply AC 100-240V, 50/60Hz

Power consumption 145W Max.

163.9cm

AVI, MPG,

Video

Music MP3

Photo JPG/JPEG

Text TXT

MKV, H.264, H.265

Dimensions (W x D x H)

Net (with

Weight

stand)

Gross 21.9kg

For Technical and Warranty Support

1300 886 649

www.tempo.org

info@tempo.org

Distributed by Tempo (Aust) Pty Ltd,

PO Box 6056, Frenchs Forest DC 2086

With stand: 1460 x 250 x 916 mm

Without stand: 1460 x 96 x 843 mm

16.43kg

SPECIFICATIONS | 41

Compliance and Responsible Disposal

Packaging

The packaging of your product has been

selected from environmentally friendly materials and can usually be recycled. Please ensure these are disposed of correctly. Plastic wrapping can be a suffocation hazard for babies and young children, please ensure all packaging materials are out of reach and are safely disposed of. Please recycle these materials rather than throwing them away.

Product

At the end of its working life, do not throw

this product out with your household rubbish. An environmentally friendly method of disposal will ensure that valuable raw materials can be recycled. Electrical and electronic items contain materials and substances which, if handled or disposed of incorrectly, could potentially be hazardous to the environment and human health.

National Television and Computer Recycling Scheme

The careful disposal of e-waste is important because many televisions and computers contain materials which are hazardous to people and the environment. There are no fees for householders or small businesses disposing of e-waste at a scheme collection service.

Individuals can contact their local council for information on local e-waste management services, find scheme services listed on Planet Ark’s website at www.recyclingnearyou.com.au, or call Planet Ark on 1300 733 712.

42 | SPECIFICATIONS

Compliance

This product complies with the Australian Safety Standard AS/NZS 60065 to ensure the safety of the product.

Warranty Information

The product is guaranteed to be free from defects in workmanship and parts for a period of 12 months from the date of purchase. Defects that occur within this warranty period, under normal use and care, will be repaired, replaced or refunded at our discretion, solely at our option with no charge for parts and labour. The benefits conferred by this warranty are in addition to all rights and remedies in respect of the product that the consumer has under the Competition and Consumer Act 2010 and similar state and territory laws.

Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and to compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

Repair and Refurbished

Goods or Parts Notice

Unfortunately, sometimes faulty products are manufactured, which need to be returned to the supplier for repair.

Please be aware that if your product is capable of retaining user-generated data (such as files stored on a computer hard drive, telephone numbers stored on a mobile telephone, songs stored on a portable media player, games saved on a games console or files stored on a USB memory stick) during the process of repair, some or all of your stored data may be lost. We recommend you save this data elsewhere prior to sending the product for repair.

You should also be aware that rather than repairing goods, we may replace them with refurbished goods of the same type or use refurbished parts in the repair process.

Please be assured though, refurbished parts or replacements are only used where they meet ALDI’s stringent quality specifications.

If at any time you feel your repair is being handled unsatisfactorily, you may escalate your complaint. Please telephone us on 1300 886 649 or write to us at:

Tempo (Aust) Pty Ltd ABN 70 106 100 252 PO Box 6056, Frenchs Forest, NSW 2086, Australia Telephone: 1300 886 649 (Aust) - Fax: (02) 8977 3765 Tempo Help Desk: 1300 886 649 (Aust) (Operating Hours: Mon-Fri 8:30am-6pm; Sat 9am-6pm AEST) Email: info@tempo.org

Notes

Online support

Visit www.bauhn.com.au for software updates to keep your TV up-to-date, as well as the latest User Manual for information on the updated features.

Warranty returns

Should you for any reason need to return this product for a warranty claim, make sure to include all accessories with the product.

Product does not work?

If you encounter problems with this product, or if it fails to perform to your expectations, please contact our After Sales Support Centre on 1300 886 649 before returning it to the store for a refund.

Bauhn ATV65UHD-0420 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual