BASELINE Customer Letter User Manual

Dear Valued Customer:

Thank you.

We greatly appreciate your confidence in us by your purchase of your new service equipment. Our
employees have built what we feel is the best product of its kind in the market, and we are honored
that you chose our brand equipment for your shop.

If you need any assistance with your new service equipment, please contact your local COATS®
factory authorized service partner. You will get immediate attention, and we will work with you to
help you with whatever you may need.

I would also encourage you to visit our website at www.baselinebycoats.com

to learn more about the
BASELINE™ family of products. For more information about other Hennessy Industries brands—
COATS®, AMMCO®, and BADA®, visit www.ammcoats.com

. Combined, our brands offer you

complete solutions for your tire and wheel service business.

Again, thank you for your purchase of your new service equipment. We are proud to be a part of
your business.

Sincerely,

Mike Wilcox
Vice President, Sales

1601 J. P. Hennessy Drive, LaVergne, TN USA 37086

85607523 00 11/10