Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but
not limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make
improvements and/or changes to the product(s) and/or the program(s) described in this publication at any
time without notice.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made
to the information in this publication; these changes are incorporated in new editions of this publication.
The latest edition of Barco manuals can be downloaded from the Barco web site www.barco.com or from the
secured Barco web site https://www.barco.com/en/signin.
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise
be recorded, transmitted or stored in a retrieval system without the prior written consent of Barco.
Guarantee and Compensation
Barco provides a guaranteerelating to perfect manufacturingaspart of the legally stipulated terms of guarantee.
On receipt,the purchaser must immediately inspect all delivered goods for damage incurred during transport,
as well as for material and manufacturing faults Barco must be informed immediately in writing of any complaints.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on
the date of commissioning, at latest 30 days afterthe transfer of risks. In the event of justified notice of complaint,
Barco can repair the fault or provide a replacement at its own discretion within an appropriate period. If this
measure proves to be impossible or unsuccessful, the purchaser can demand a reduction in the purchase price
or cancellation of the contract.All other claims, in particular those relating tocompensation for direct orindirect
damage, andalso damage attributed to the operation of software as well asto otherservices providedby Barco,
being a component of the system or independent service, will be deemed invalid provided the damage is not
provento beattributed to the absence ofproperties guaranteedin writing ordue tothe intent or gross negligence
or part of Barco.
If the purchaser or a third party carries out modifications or repairs on goods delivered by Barco, or if the
goods are handled incorrectly, in particular if the systems are operated incorrectly or if, after the transfer of
risks, the goods are subject to influences not agreed upon in the contract, all guarantee claims of the purchaser
will be rendered invalid. Not included in the guarantee coverage are system failures which are attributed to
programs or special electronic circuitry provided by the purchaser, e.g. interfaces. Normal wear as well as
normal maintenance are not subject to the guarantee provided by Barco either.
The customer must comply with the environmental conditions as well as the servicing and maintenance regulations specified in this manual.
Trademarks
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights
of their respective holders.
All brand and product names mentioned in this manual serve as comments or examples and are not to be
understood as advertising for the products or their manufacturers.
Terms and Conditions
1.No redistribution of the software is allowed.
Barco Pn: 60600320
2.Reverse-Engineering. You may not reverse engineer, decompile, disassemble or alter this
software product.
Disclaimer of Warranty
This software and the accompanying files are sold “as is” and without warranties as to performance or merchantability or any other warranties whether expressed or implied. In no event shall Barco be liable for damage
of any kind, lossof data, loss of profits, business interruption orother pecuniary loss arising directlyor indirectly.
Any liability of the seller will be exclusively limited to replacement of the product or refund of purchase price.
Federal Communications Commission (FCC Statement)
This equipment has been tested and found to comply with the limits for a class A digital device, pursuant to
Part 15 of the FCC rules. These limits aredesigned toprovide reasonableprotection against harmful interference
when theequipment isoperated in a commercial environment. Thisequipment generates, uses,and canradiate
radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause
harmful interference to radio communications. Operation of this equipment in a residential area may cause
harmful interference, in which case the user will be responsible for correcting any interference at his own expense.
Changes or modifications not expresslyapproved bythe party responsible forcompliance could voidthe user’s
authority to operate the equipment.
EN55032/CISPR32 Class A Multimedia Equipment
Warning: This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment
may cause radio interference.
Product Modification Warning
High End Systems products are designed and manufactured to meet the requirements of United States and
International safety regulations. Modifications to the product could affect safety and render the product noncompliant to relevant safety standards.
Mise En Garde Contre La Modification Du Produit
Les produits High End Systems sont conçus et fabriqués conformément aux exigences des règlements internationaux de sécurité. Toute modification du produit peut entraîner sa non conformité aux normes de sécurité
en vigueur.
Produktmodifikationswarnung
Design und Herstellung von High End Systems entsprechen den Anforderungen der U.S. Amerikanischen
und internationalen Sicherheitsvorschriften. Abänderungendieses Produkteskönnen dessenSicherheit beeinträchtigen und unter Umständen gegen die diesbezüglichen Sicherheitsnormen verstoßen.
Avvertenza Sulla Modifica Del Prodotto
I prodotti di High End Systems sono stati progettati e fabbricati per soddisfare i requisiti delle normative di
sicurezza statunitensi ed internazionali. Qualsiasi modifica al prodotto potrebbe pregiudicare la sicurezza e
rendere il prodotto non conforme agli standard di sicurezza pertinenti.
Advertencia De Modificación Del Producto
Los productosde High End Systems están diseñados y fabricados para cumplir los requisitos de las reglamentaciones de seguridad de los Estados Unidos e internacionales. Las modificaciones al producto podrían afectar
la seguridad y dejar al producto fuera de conformidad con las normas de seguridad relevantes.
Barco Pn: 60600320
製品変更に対する警告
High End Systems 製品はアメリカ合衆国及び、国際安全基準の必要条件を満たすよう設計及び製造されてい
ます。この為、製品に対する変更は安全に対して影響を及ぼす場合及び、関連安全基準に満たない状態にす
る場合があります。
We hereby declare that the above referenced product complies with the essential requirements of Council Directives 2004/108/EC (EMC), 2006/95/EC (LVD) and 2011/65/EC
(RoHS).
Barco®Media Servers are fully integrated visual production systems that enable video
professionals to easily develop their show from idea to realization. Allowing users to
quickly and easily set up, preview, and manage their show environment, they form the
perfect connection between the creative ideas and the display systems that bring them
to life.
Barco couplesits media server hardware with theX-Agora™ software suite. This software
is scalable, compatible with popularmedia formats, supports connectivity with various
sensors and input, and makes it possible to deploy content onto the most challenging
surfaces with an advanced yet easy-to-use projection mapping tool. Itsinteractive media
system captures and processes data in real-time, creating interactive media content for
various types of displays.
Barco Media Server XHD-Series User Guide
1.1
1.1.1
1.1.2
About this guide
This guide
This user guide describes how to operate a Barco Media Server. The user guide is designed tobe a reference tool in the everyday work ofthe user with the product. Itcontains
a complete description of the hardware components and the software suite. The
manual also includes all the necessary instructions on how to upgrade and reinstall the
software.
Note
Barco provides a 1-year parts and labor warranty for all hardware components. Please refer to the Appendix B, "Warranty," for specific details regarding
the warranty terms.
Available system documentation
This guide is part of the documentation set describing the Barco Media Server product.
Please check online at the Barco Media Server website for the other documents.
Tip
Always check for the latest version of all documents on the Barco website.
13Barco Pn: 60600320
!
i
Section 1: IntroductionBarco Media Server XHD-Series User Guide
1.2
1.2.1
Symbols, pictures, and fonts
Symbol overview
The following icons are used in the manual:
Caution
This symbol appears adjacent to Caution messages. Not heeding these
messages could result in personal injury and/or damage to equipment.
Warning
This symbol appears adjacent to high voltage warning messages. Not
heeding these messages could result in serious personal injury.
Info
This symbol indicates a term definition or general information about a term.
Note
This symbol appears next to extra information about the described subject.
Tip
This symbol appears next to extra advice about the described subject.
1.2.2
1.3
Picture overview
Images and pictures given in the manual are used as illustration. The content of the
images canbe slightly different from reality, e.g. version numbers, device types,installed
modules, form and position of software windows on screen, etc.
Standards and safety
This section lists standards that apply to Barco Media Servers and describes safety
precautions that must be observed when installing and operating a product from Barco.
Barco Pn: 6060032014
Barco Media Server XHD-Series User GuideSection 1: Introduction
1.3.1
1.3.2
Safety regulations
General safety instructions
• Read this manual thoroughly before operating this equipment.
• Adhere to all warnings in this manual.
• Follow precisely all instructions for operating and use of this equipment.
• Adhere to all local installation codes.
• Retain this manual for future reference.
For further safety information see the Barco Media Server XHD-Series Safety Guide.
Standards
This equipment is built in accordance with the requirements of the international safety
standards EN60950-1, IEC60950-1, UL60950-1, and CAN/CSA C22.2 No.60950-1, which
are the safety standards of information technology equipment, including electrical
business equipment.
These safety standards impose important requirements on the use of safety critical
components, materials, and insulation, in order to protect the user or operator against
risk of electric shock and energy hazard and having access to live parts.
Safety standards also impose limits to the internal and external temperature variations,
radiation levels, mechanical stability and strength, enclosure construction and protection
against the risk of fire.
Simulated single-fault condition testing ensures the safety of the equipment to the user,
even when the equipment’s normal operation fails.
Electromagnetic interference
Barco Media Servers comply with the following EMC standards:
Electromagnetic compatibility
—emission:
Electromagnetic compatibility
—immunity:
EN55022/CISPR22 Class A ITE (Information Technology Equipment)
Barco MediaServers are products of class A ITE. ITE stands for Information Technology
Equipment. ITEis subdivided into two categories denoted class B ITE(products intended
EN 55022: (2010)
EN 61000-3-2 (2006) +A1 (2009) + A2 (2009)
EN 61000-3-3 (2008)
EN 55024 (2010)
15Barco Pn: 60600320
primarily for use in domestic environment)and class A ITE (all other ITE which satisfies
!
the class A ITE limits but not the class B ITE limits).
Caution
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
FCC compliance statement
This equipment has been testedand foundto comply withthe limits for a Class A digital
device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference when the equipment is operated in
a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this equipment
in a residential area is likely to cause harmful interference in which case the user will
be required to correct the interference at his or her own expense.
Section 1: IntroductionBarco Media Server XHD-Series User Guide
1.3.3
Precautions
Warning
For your own protection, observe the following safety precautions when installing and operating your device.
• Before operating the units, please read this manual thoroughly and retain
it for future reference!
• Observe all warnings and instructions printed on the devices!
• Barco Media Servers do not require any maintenance work or servicing.
Servicing should never be carried out by unauthorized personnel!
• Never open the case of the unit without first disconnecting the power
supply cord!
• To prevent fire or electrical shock hazard, do not expose this unit to rain
or moisture!
• Do not place any warm or heat dissipating sources in the vicinity of the
unit.
• This product should be operated from an AC power source!
• Check that the voltageand frequencyof your power supply match those
printed on the device label showing the rated electrical values!
• If you are not sure of the type of AC power available, consult your
dealer or local power company!
Barco Pn: 6060032016
Barco Media Server XHD-Series User GuideSection 1: Introduction
• This product is equipped with a 3-wire grounding plug, i.e. a plug featuring a third (grounding) pin. This plug will only fit into a groundingtype power outlet. This is a safety feature. If you are unable to insert the
plug into your outlet, contact your electrician to replace the obsolete
outlet. Do not defeat the purpose of the grounding-type plug!
• This equipment must be grounded (earthed) via the 3-conductor AC
power cable supplied. (If the power cable supplied is not the correct
one, consult your dealer.)
• Do not allow anything to rest on the power cord. Do not position this
product in places where people will walk on the cord. To disconnect the
cord, pull it out by the plug. Never pull the cord itself.
• If an extension cord is used with this product, make sure that the total
of the ampere ratings on the products plugged into the extension cord
does not exceed the extension cord ampere rating.
• Never push objects of any kind into this product through cabinet slots
as they may touch dangerous voltage points or short out parts that could
result in a risk of fire or electrical shock.
• Never spill liquid of any kind on the product. Should any liquid or solid
object fall into the cabinet, unplug the set and have it checked by qualified service personnel before resuming operations.
• Lightning—For extra protection of this video product during alightning
storm, or when it is left unattended and unused for a long period of
time, unplug it from the wall outlet. This will prevent damage to the
unit due to lightning and AC power-line surges.
Power cords with NEMA 5-15 plugs
Figure 1.1. NEMA 5-15 plug
green or yellow + green
blue or white
brown or black
• The cord set must be UL approved and CSA certified.
• The minimum specification for the flexible cord is No. 16 AWG, type
SJT, 16 A, 60°C, 4.5 m long max., 125 V, 3-conductor.
earth (ground)
neutral
line (live)
17Barco Pn: 60600320
• The cord set must have a rated current capacity of at least 11 A.
• The attachment plug must be an earth-grounding type with a NEMA
5-15P (15 A, 125 V) configuration.
General installation instructions
• Do not place this unit on an unstable cart, stand, or table. The unit may
fall, causing serious damage to it.
• Do not use this unit near water.
• Do not use any power cords other than the one supplied with your unit.
While appearing to be similar, other power cords have not been safety
tested at the factory and must not be used to power the unit. For a replacement power cord, contact your dealer.
• Slots and openings in the cabinet and the sides are provided for ventilation; to ensure reliable operation of the unit and to protect it from overheating, these openings must not be blocked or covered. The openings
should never be blocked by placing the product on a bed, sofa, rug, or
other similar surface. This product should never be placed near or over
a radiator or heat register. This unit should not be placed in a built-in
installation or enclosure unless proper ventilation is provided.
• The maximum recommended ambient temperature for this equipment
is 40°C.
• When using the unit in a multi-unit rack assembly or closed assembly,
the ambient temperature inside the assembly may not exceed the maximum rated ambient temperature.
• When installed in a rack,the installation should be such that the amount
of airflow required for safeoperation of the equipment is not compromised. The mounting of the equipment should be such that no hazardous
condition is achieved due to uneven mechanical loading.
Section 1: IntroductionBarco Media Server XHD-Series User Guide
1.3.4
Servicing
Cleaning
Additional information
Barco Media Servers do not require any servicing or regular maintenance work.
Unplug this product from the wall outlet before cleaning. Do not use liquid or aerosol
cleaners.
Barco Pn: 6060032018
Unpacking of devices
For unpacking, follow the instructions and advice indicated on the outside of the
packaging.
Repacking
Keep the original shipping carton and packing material; they will comein handy should
you ever have to ship your unit. For maximum protection, repack your equipment as
it was originally packed at the factory.
Barco Media Server XHD-Series User GuideSection 1: Introduction
1.4
1.4.1
1.4.2
Environmental information: disposal
Disposal of the product (Waste Electrical and Electronic Equipment)
This symbol on the product indicates that, under the European Directive
2012/19/EU governing waste from electrical and electronic equipment, this product
must not be disposed of with other municipal waste. Please dispose of your waste
equipment by handing it over to a designated collection point for the recycling of waste
electrical and electronic equipment. To prevent possible harm to the environment or
human health from uncontrolled waste disposal, please separate these items from other
types of waste and recycle them responsibly to promote the sustainable reuse of material resources.
For more information about recycling of this product, pleasecontact your local city office
or your municipal waste disposal service. For details, please visit the Barco website at:
http://www.barco.com/en/AboutBarco/weee.
Disposal of batteries
This product contains batteries covered by the Directive which must be collected and
disposed of separately from municipal waste.
If the battery contains more than the specified values of lead (Pb), mercury
(Hg) or cadmium (Cd), these chemical symbols will appear below the crossed-out
wheeled bin symbol.
By participating in separate collection of batteries, you will help to ensure proper disposal and to prevent potential negative effects on the environment and human health.
19Barco Pn: 60600320
Section 1: IntroductionBarco Media Server XHD-Series User Guide
1.5
1.5.1
RoHS compliance
中国大陆 RoHS (Chinese Mainland RoHS)
Barco Pn: 6060032020
Barco Media Server XHD-Series User GuideSection 1: Introduction
零件项目(名称)
Component name
有毒有害物质或元素
Hazardous substances or elements
铅
Pb
汞
Hg
镉
Cd
价铬
Cr6+
多溴联苯
PBB
多溴二苯醚
PBDE
印制电路主要配件
Main printed circuit as-
OOOOOX
sembly
插入式印制电路配件
Plug-in printed circuit
OOOOOX
assembly
外接电(线)缆
External Cables
內部线路
Internal wiring
散热片(器)
Heatsinks
电源供应器
Power supply unit
风扇
Fan
电池(组)
Batteries
底架
Chassis
OOOOOX
OOOOOX
OOOOOO
OOOOOX
OOOOOX
OOOOOX
OOOOOO
螺帽,螺钉(栓),螺旋( 钉),
垫圈, 紧固件
Nuts, bolts, screws,
OOOOOO
washers, fasteners
这个表被制备按照规定SJ/T 11364
This table is prepared in accordance with the provisions of SJ/T 11364.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous
materials for this part is below the limit requirement in SJ/T11363.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is above the limit requirement in SJ/T11363.
Table 1.1. 中国大陆 RoHS (Chinese Mainland RoHS)
21Barco Pn: 60600320
Section 1: IntroductionBarco Media Server XHD-Series User Guide
All electronic information products (EIP) that are sold within Chinese Mainland must
comply with the “Electronic Information Products Pollution Control Labeling Standard”
of Chinese Mainland, markedwith the Environmental Friendly UsePeriod (EFUP) logo.
The number inside the EFUP logo that Barco uses (see the figure) is based on the
“Standard of Electronic Information Products Environmental Friendly Use Period” of
Chinese Mainland.
Figure 1.2. EFUP logo
1.5.2
1.6
Turkey RoHS compliance
Türkiye Cumhuriyeti: AEEE Yönetmeliğine Uygundur.
[Republic of Turkey: In conformity with the WEEE Regulation]
Terms and definitions
3G
Active DisplayPort-to-DVI Adapter
Genlock
HD-SDI
A 3 Gbit/s serial digital 10-bit or 12-bit video interface (SMPTE 424M and 425M).
A DisplayPort-to-DVI adapter that converts the
DisplayPort signal to DVI. A passive DisplayPortto-DVIAdapter carries the signal from a DisplayPort
port to a DVI port, without conversion. With a
passive adapter, the video card must perform the
conversion.
A module that allows synchronization to external
sources and delivers synchronized display output.
High-Definition Serial Digital Interface; an HD-SDI
signal (SMPTE 292M). Format examples include
720p, 1080i, and 1080p.
Barco Pn: 6060032022
Barco Media Server XHD-Series User GuideSection 1: Introduction
Master Power Switch
Power Switch
SD-SDI
System Restore
Windows Image
X-Agora
Power switch on the rear panel of a Barco Media
Server. The Master Power switch removes power
from the unit, without performing a shutdown.
Power switch on the front panel of a Barco Media
Server. The Powerswitch performs a shutdown, then
removes power from the unit.
Standard-definition Serial Digital Interface; an SDSDI signal (SMPTE 292M). Format examples include
480i and 525i.
A process that can restore the applications and settings on the C: drive to their original condition.
System Restore also restores the needed software licenses. A Full Restore can erase the data on the D:
drive.
Operating system. This version of the Barco Media
Server is based on Microsoft®Windows®8.1 EMB
Industry Pro and must be at least version 01.06.00.
Refers to the GUI application that allows you to
create, run, and monitor a project. X-Agora software
suite refers to X-Agora, X-Agora Agent, X-Agora
Player, and X-Agora Server. See The X-Agora architec-
ture (p.48).
23Barco Pn: 60600320
Section 2: Installation
This chaptergives instructions on howto install and run both the hardware and software
of the Barco Media Server, powered by X-Agora.
Barco Media Server XHD-Series User Guide
2.1
2.1.1
2.1.2
Installation requirements
Warning
Let the Barco Media Server acclimate to the ambient temperature after
unpacking. Ensure that the humidity is within the specification. Neglecting
this may result in startup failure of the device.
Disconnect device
Where a disconnect device is not incorporated in the equipment, or where the plug on
the power supply cord is intended to serve as the disconnect device:
• for PERMANENTLY CONNECTED EQUIPMENT, a readily accessible
disconnect device shall be incorporated external to the equipment.
• for PLUGGABLE EQUIPMENT, the socket-outlet shall be installed near
the equipment and shall be easily accessible.
Barco Media Server Windows®image
This version of the Barco Media Server is based on Microsoft®Windows®8.1 EMB Industry Pro and must be at least version 01.06.00.
Verify that the Barco Media Server is loaded with the latest Windows image available
on the Barco website. Refer to Restore (p.35) for more information about upgrading the
Barco Media Server Windows image.
2.1.3
X-Agora GUI
The X-Agora GUI software must be at least Version 2.2.000.
25Barco Pn: 60600320
Section 2: InstallationBarco Media Server XHD-Series User Guide
2.2
2.2.1
2.2.2
2.2.3
Initial inspection
General
Before shipment, the Barco Media Server was inspected and found to be free of mechanical and electrical defects. As soon as the Barco Media Server is unpacked, inspect it
for any damage that may have occurred in transit. Save all packing material until the
inspection is completed. If damage is found, file a claim with the carrier immediately.
Notify the Barco sales and service office as soon as possible.
Unpacking
At delivery the Barco Media Server is packed in a cardboard box. Place the box on a
stable (solid), flat, and insulated support during all the unpacking. Open the box from
the top. Remove the Barco Media Server from its antistatic bag. Check the box content.
After unpacking let the BarcoMedia Server acclimate to room temperature, which must
be higher than 0°C (32°F) and lower than 40°C (104°F). Neglecting this may result in
startup failure.
Save the original shipping box and packing material; these will be necessary if you ever
have to ship your Barco Media Server. For maximum protection, repack your Barco
Media Server as it was originally packed at the factory.
Box content
After unpackingthe Barco Media Server, check if all of the following items were included:
Accessories includedProduct contains
4RU rack-mount chassis• Barco Media Server assembly
• USB keyboard
• USB mouse
• US Power Cord NEMA 5/15 (not included
with units shipped to China)
•
3× passive DisplayPort-to-DVI adapters
•
2× active DisplayPort-to-DVI adapters
•
USB System Restore drive
3
• Safety manual
Table 2.1. Box content
Notes:
1.Barco does not provide power cords for all locations. It may be neces-
sary to install a power-cord cap for your location. See Replacing a power-
cord cap (p.69).
1
2
2
Barco Pn: 6060032026
Barco Media Server XHD-Series User GuideSection 2: Installation
2.The video output card can handle two DisplayPort-to-DVI conversions
on its own; for these conversions you may use the passive DisplayPortto-DVI adapters.
a.If you wish to connect to more than two DVI devices,
you must use the active DisplayPort-to-DVI adapters
for the any conversions beyond the first two.
b.To get all four outputs, connect the passive adapters
to ports 1 and 2, and connect the active adapters to
ports 3 and 4.
3.The USB System Restore drive contains the user guide and the recovery
software. To restore the system using the USB System Restore drive,
see Restore (p.35).
2.2.4
2.3
Mechanical check
Confirm that there are no broken parts and that the unit is free of dents or scratches. If
you find broken parts, dents, or scratches, notify your Barco sales representative as soon
as possible.
Rack-mount procedure
The BarcoMedia Server chassis is designedto be rack mounted. Please note the following
important points:
• The Barco Media Server is 4RU in height.
• The maximum ambient operating temperature is 40° C.
• Leave sufficient front and rear space to ensure that airflow through the
Barco Media Server is not restricted.
• Distribute the units evenly, when installing equipment in a rack, to
prevent hazardous conditions that may be created by uneven weight
distribution.
• Connect the Barco Media Server only to a properly rated supply circuit.
• Maintain reliable grounding (earthing) of rack-mounted equipment.
• Mount the Barco Media Server from the front rack ears, using four rack
screws (not supplied).
(Threads may be metric or otherwise, depending upon the rack type.)
27Barco Pn: 60600320
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