Barco nv
President Kennedypark 35, 8500 Kortrijk, Belgium
Phone: +32 56.23.32.11
Fax: +32 56.26.22.62
Support: www.barco.com/esupport
Visit us at the web: www.barco.com
Printed in China
Changes
Barco provides this manual ’as is’ without warranty of any kind, either expressed or implied, including but not limited to the implied warranties or merchantability and fitness for a particular purpose. Barco may make improvements and/or changes to the product(s) and/or the
program(s) described in this publication at any time without notice.
This publication could contain technical inaccuracies or typographical errors. Changes are periodically made to the information in this
publication; these changes are incorporated in new editions of this publication.
The latest edition of Barco manuals can be dow nloaded from the Barco web site w
All rights reserved. No part of this document may be copied, reproduced or translated. It shall not otherwise be recorded, transmitted or
stored in a retrieval system without the prior written consent of Barco.
PLEASE READ THIS DOCUMENT CAREFULLY BEFORE OPENING OR DOWNLOADING AND USING SOFTWARE OR HARDWARE
PROVIDED TO YOU BY BARCO AS IT CONTAINS THE TERMS AND CONDITIONS BY WHICH BARCO OFFERS TO LICENSE THE
SOFTWARE. B Y OPENING THE SOFTWARE PACKAGE, OR USING THE HARDWARE IN WHICH THE SOFTWARE IS EMBEDDED,
YOU AGREE TO BE C OME BOUND BY THE TERMS OF THIS AG RE EMENT.
The Software as s upplied by BARCO is licensed, not sold to you, on a non-exclusive basis for use only under the terms of this license,
and BARCO reserve a ll rights not expressly granted to you. You may own the carrier on which the Software is provided, but the Software
is owned and copyrighted by B ARC O or by third party suppliers. Your license confers no title or ownership and is not a sale of any rights
in the Software or its documentation.
By installing, executing and/or using the Software, either as initial version or as an upgrade, update, patch or enhancement of a prior
release, this Software License shall supersede any terms and conditions previously agreed upon (whether or not in writing) between Barco
and you with respect to the subject matter of this Software Licen
force or effect; provided, however that this Software License shall not be construed as a renunciation, discharge or waiver of any right or
remedy provided in any terms and conditions previously agreed upon with respect to a failure of either party to perform any of its obligations
under any terms and conditions previously agreed upon.
Software Sp ecifications
The Software contains the following software products: ClickShare
Software License Terms
1.This Software License is between you and BARCO NV, a corporation organized and existing under the laws of Belgium registered
under number BE 0473.191.041, Commercial C ompanies ’ Register o f Kortrijk, hav ing its regis tered office President Kennedypark, 35
at B-8500 Kortrijk, Belgium ("Barco") for the use of the Sof
You hereby undertake to inform all users authorized by you to make use of the computing device on which the Software is loaded/installed (“Authorized Us ers”) of the terms of this Software Lice nse and to bind a ll Authorized Users to accept all such term s of this
Software License as applies to them.
2.Barco grants you a limited, non-exclusive, non-assignable, non-transferable user license (without the right to grant sublicenses).
Unless specifically agreed upon otherwise between you and Barco or unless specifically allowed by the Software (or its DRM management) itself, i) the license under this Software License applies to one (1) copy of the Software to be used on one single c omputing
device and ii) installation on a comp uting device that may be concurrently accessed by more than one user shall not c onstitute a
permitted use and a separate licen se is required for ea ch active user connected to a c ompu ting device on which the Software is being
used.
You and Authorized Users are entitled to use the Software for the purposes and in the manner set out in this Software License (and
documentation), but neither you nor any Authorized User are entitled to: (i) sell or grant a security interest in the Software to other
parties in any way, or to rent, lease or sub-license the Software to others without the express prior written consent of Barco; or (ii)
exploit the Software or any of its component parts for any comm ercial purpose, other than use by you and/or Authorized Users of the
Software.
Neither you nor any Authorized Use r may, whether in whole or in part, copy, translate, reverse engineer, derive source code from,
modify, disassemble, decompile, create derivative works based on the Software, or remove any proprietary notices or labels on the
Software, save as may be permitted by law or this Software License, without the prior consent, in w riting, of Barco.
3.Barco (and Barco’s licensors, as appropriate) retain ownership of all intellectual property rights in the Software and any copies you
or any Authorized User may make of such Software. The Software is protected by national copyright laws, international copyright
treaties and conventions, and other applicable laws. All rights not expressly licensed to you in this Software License are reserved
to Barco and Barco’s licensors, as appropriate. The Software contains certain other licensed materials and Barco’s licensors may
protect their rights in the event of any violation of this Software License.
se and such previous terms shall from the date hereof cease to have any
tware.
4.Barco shall hold you harmless, defend and indem nify you from and aga inst direct damages, losses and expenses arising from infringement or alleged infringement of any patent, trademark or copyright of such third party by the license and the right to install the
Software as permitted by this Software License and settle at its sole expense any amounts awarded in a final judgment or settlement
resulting therefrom, under the condition that (i) you promptly notify Barco in writing after a claim has been asserted agains t you or
the commencement of any claim, action, suit or proceeding (whichever is the earlier), and (ii) Barco shall be allowed to assume sole
control of the defense and any settlement negotiations related to any claim, action, suit or proceeding, and (iii) you shall not negotiate,
settle or compromise any claim, action, suit or proceeding without the prior written consent of Barco and (iv) you, at your cost, shall
cooperate with Barco and provide assistance and support, as may reasonably be required by Barco, in connection with the defense
and any settlement negotiations related to any c laim, action, suit or proceeding. Barco shall have no indemnity obligation for any
Software, or any portion thereof, (i) that is based on specifications, drawings, models or other data furnished by you or, (ii) that is
not provided by Barco or, (iii) that is modified, in spite of the prohibition for you to modify the software or, (iv) to the extent that you
continue allegedly infringing activity after having been provided modifications that avoid the alleged infringement, or (v) where the use
of the Software, or the combination or thereof with other Software, proc esses or materials or the distribution thereof rather than the
Software itself is the primary cause o f an alleged infringement. In case it has been determined by a fi nally awarded judgm ent that
Barco infringed or misappropriated such third party rights or earlier, at Barco’s discretion, it may, at its option and cost, (i) modify the
Software in such a way that it shall not infringe upon or misappropriate the rights of the third party or (ii) obtain for you a license or
other right to use the rights allegedly infringed or (iii) replace the Software in question with non-infringing S oftware. The remedies set
forth in this paragraph shall constitute your sole and exclusive remedy and Barco’s sole and exclusive liability for a third party claim
that the Software infringes or m isappropriates any intellectual property right of a third party.
5.The duration of this Software License will be from the date of y our acceptance (as set forth above) of the Software ( whereby you acknowledge that use of the Software implies acceptance), with no termination date, unless otherwise specified. You may terminate this
Software License at any time by destroying all copies of the S oftware then in your possession and returning all associated materials
and documentation, to Barco or the appointed Barco reseller that sold or provided these to you. Bar co m ay terminate this Software
License forthwith by informing you at any time if you and /or any Authorized User are in breach of any of the Software License’s terms.
6.YOU UNDERSTAND THAT THE SOFTWARE IS BEING PROVIDED TO YOU "AS IS". BARCO DOES NOT MAKE NOR INTENDS
TO MAKE ANY WARRANTIES OR RE PRESE NTATIONS, EXPRESS OR IMPLIED AND SPECIFICALLY DISCLAIMS ALL IMPLIED
WARRANTIES OF MERCHA NTABILITY FITNESS, FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT O F INTELLECTUAL PROPERTY AND DOES NOT WARRANT THAT THE SOFTWARE WILL BE FREE FROM ER RORS OR THAT SUCH ERRORS
WILL BE CORRECTED BY BARCO AND YOU ARE SOLELY RESPONSIBLE FOR ALL COSTS AND EXPENSES ASSOCIATED
WITH RECTIFICATION, REPAIR OR DAMA GE C AUSED BY SUCH ERRORS.
YOU ALSO ACKNOWLEDGE AND AGREE THAT:
BARCO ACCEPTS NO LIABILITY FOR ANY DAMAGES, LOSSES OR CLAIMS YOU OR ANY THIRD PARTY MAY SUFFER AS
A RESULT OF YOUR USE OF THE SOFTWARE. IN JURISIDCTIONS WHERE BARCO’S LIABILITY CANNOT BE EXCLU DED,
BARCO’S LIABILITY FOR DIRECT DAMAGES SHALL BE LIMITED TO AN AM OUNT OF 250 EURO IN THE AGREGATE (OR TO
THE MAXIMUM EXTENT PERMITTED BY LAW WHERE NO FURTHER EXCLUSION IS LEGALLY ALLOWED).
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL BARCO BE LIABLE FOR ANY INDIRECT, SPECIAL,
PUNITIVE, INCIDENTAL OR CONSEQUENTIAL LOSS OR DAMAGES OF ANY KIND WHICH MAY ARISE OUT OF OR IN CONNECTION WITH THE SOFTWARE, THIS SOFTWARE LICENSE OR THE PERFORMANCE OR PURPORTED PERFORMANCE
OF OR FAILURE IN THE PERFORMANCE OF BARCO’S OBLIGATIONS UNDER THIS S OFTWARE LICENSE OR FOR ANY ECONOMIC LOSS, LOS S OF BUSINESS, CONTRACTS, DATA, GOODWILL, PROFITS, TURNOVER, REVENUE, REPUTATION OR
ANY LOS S ARISING FROM WORK STOPPAGE, COMPUTER FAILURE O R MALFUNCTION OF THE SOFTWARE AND ANY AND
ALL OTHER COMMERCIAL DAMAGES OR LOSSES WHICH MAY ARISE IN RESPECT OF USE OF THE SOFTWARE, EVEN IF
BARCO HAS BEEN ADVISED OF THE POSSIBILITY OF THEIR OCCURRENCE.
YOU HEREBY AGREE TO INDEMNIFY, KEEP INDEMNIFIED, DEFEND AND HOLD HARMLESS BARCO AND BAR CO’S AFFILIATES AND SUBSIDIARIES FROM AND AGAINST ANY AND ALL ACTIONS, PROCEEDINGS, LIABILITY, LOSS, DAMAGES, FEES
AND COSTS (INCLUDING ATTORNEYS" FEES), AND OTHER EXPENSES INCURRED OR SUFFERED BY BARCO A RISING OUT
OF OR IN CONNECTION WITH ANY BREACH BY YOU OF THE TERMS OF THIS SOFTWARE LICENSE.
7.You shall treat as confidential all information obtained from the other pursuant to this Software License w hich is marked "confidential"
or the equivalent
Barco’s prior written cons ent provided that this Paragraph 7 shall not extend to information which was rightfully in the possession of
you prior to the commencement of the negotiations leading to this Software License, which is already public k nowledge or becomes
so at a future
obvious. You are aware of and ensure to comply with the provisions of this paragraph 7. The foregoing obligations as to confidentiality
shall survive any termination of this Software License.
8.You will remain responsible for the maintenance of yo ur hardware, operating system, the functioning of your network and in keeping
your systems virus-free. You acknowledge that the Software is a complex computer software application, and that the performance
thereof may vary depending hardware platform, software interactions and configuration. You acknowledge that the Software is not
designed and produced specifically to meet your specific requirements and expectations and the selection of the Software by you is
entirely your own choice and decision. For the avoidance of doubt, nothing in this S oftware License shall impose any obligation on
Barco to provide support services (on the Software or any other hardware or software product).
or has the necessary quality of confidence about it and shall not divulge such information to any persons without
date (otherwise than as a result of a breach of this paragraph 7), is required to be disclosed by law or which is trivial or
9.This Softw are License is the only understanding and agreement between you and Barco for use of the Software by you and/or Authorized Users. The Software License supersedes all other communications, understandings or agreements we had prior to this Software
License (with the exception of any continuing c onfidentiality agreement) although nothing in this Software License purports to exclude
liability for fraudulent misrepresentation. You may not export or re-export the Software or any copy or adaptation in violation of any
applicable laws or regulations. T his Software License shall not be altered, amended or varied. If any provision of this Software License is determined to be illegal, void o r unenforceable, or if any court of competent jurisdiction in any fi nal decision so determines,
this Software License shall continue in full force save that such provision shall be deemed to be deleted with effect from the date of
such decision, or such earlier date, and shall be replaced by a provision which is acceptable by law and which embodies the intention
of this Software License a close as possible.
10. You acknowledge that this Software may be subject to U.S. or other governm ents Ex port Jurisdiction. You agree to comply with all
applicable international and national laws that apply to the Software, including the U.S. Export Administration Regulations, as well as
end-user, end-use, and destination restrictions issued by the U.S. or other governments.
11. Barco shall be entitled to sub-contract all or any of Barco’s obligations hereunder to a third party and/or any of Barco’s affiliated
companies.
12. The construction, validity and performance of this S oftware License shall be governed in all respects by the laws of B elgium without
recourse to its conflict of law principles. All disputes arising in any way out of or affect
to the exclusive jurisdiction of the courts of K ortrijk, without prejudice to enforcement of any judgment or order thereof in any other
jurisdiction. The United Nations Convention on Contracts for the International S ale of Goods (the "Convention") shall not apply to this
Software License, however, if the Convention is deem ed by a court of competent jur
shall not be liable for any claimed non-conformance of the Software under Article 35(2) of the Convention.
Trademarks Software License Terms
Brand and product names mentioned in relation to the Software may be trademarks, registered trademarks or copyrights of their respective
(third party) holders. All such brand and product names mentioned in relation to the Software serve as comm ents or ex amples and are not
to be understood as advertising for the products or their manufacturers.
Privacy Policy
You acknowledge and agree that the Software is gathering technical information about the functionality of the products which are connected
through the Software (“Functional Information”) and tha
personal data) for any reason Barco sees fit, including but not limited to providing services to you / your organization, allowing third party
to access to such Functional Information and/or to provide s ervices to you / your organization .
You hereby explicitly give consent that Barco may gather, access, pres erve, and/or disclose the personal data you provide to us (e.g.
connected with your account allowing for the gathering of Functional Information as well as any content associated with that account) as
well as personal information we receive from you through the use of the Software:
t Barco may make use of such Functional Information (with the exclusion of any
ing this Software License shall b e subject
isdiction to apply to this S oftware License, Barco
•For the benefit of the business purposes of Barco and/or its affiliates;
•In order to provide, maintain, protect and/or impro
•For administration of the relationship between you, your organization and Barco and/or its affiliates ;
•For any other legitimate purpose (including i) direct marketing purposes from B arco, its affiliates or selected third parties, and ii)
allowing third parties to provide services to you related to the Software);
•if required to do so by law or in a good faith belief that such access preservation or disclosure is reasonably necessary to:
- Satisfy any applicable law, regulation, legal process or enforceable governmental request;
- Enforce this Software License, including investigation of potential violations hereof;
- Detect, prevent, or otherwise address fraud, security or technical issues (including, without limitation, the fi ltering of spam);
- Protect against imminent harm to the rights, property or safety of Barco, its users or the public as required or permitted by law.
Barco shall not process any “sensitive information” whatsoever, inc luding but not limited to medical information.
You understand that the technical processing and transmission of or by the Software, including your content, m ay involve:
•Transmissions over various networks;
•Changes to conform and adapt to technical requirements of connecting networks, devices and/or services.
You hereby explicitly g ive consent that Barco may export your personal data to any country worldwide, especially to any country where
Barco and/or its affiliates have infrastructure, or whe re a third party is making available infrastructure to Barco and/or its affiliates, to process
personal data.
Barco fully adheres to the EU Directive 95/46/EC on the protection of individuals with regard to the processing of personal data and the
free movement of suc h data, as implemented in the local EU member states. In accordance with these regulations, you have a right of
access to, and rectification of, your personal data. You may exercise these rights by contacting Barco.
Open Source Software provisions:
This product contains software components released under an Open Source license. A copy of the source code is available on request
by contacting your Barco customer support representative.
ve the Software and to develop new software;
EACH SEPARATE OPEN SOURCE SOFTWARE COMPONEN T AND ANY RELATED DOCUMENTATION ARE PROVIDED "AS IS" WITHOUT EXPRESS OR IMPLIED WARRANTY INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY
AND FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT SHALL THE COPYRIGHTHOLDER OR ANY OTHER CONTRIBUTOR
BE LIABLE FOR DIRECT, INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, EVEN IF A DVISED OF THE POSSIBILITY OF SUCH DAMAGES, HOWEVER CAUSED AND ON ANY THEORY O F LIABILITY, W HETHER IN CONTRACT, STRICT LIABILITY, OR TORT (INCLUDING NEGLIGENCE OR OTHERWISE) ARISING IN ANY WAY OUT OF THE USE OF THIS OPEN SOURCE
SOFTWARE. MO RE INFORMATION/DETAILS IS TO BE FOUND IN EACH SPECIFIC OPEN SOURCE LICENSE.
Copyright on each Open Source Software component belongs to the respective initial copyright holder, each additional contributor and/or
their respective assignee(s), a s may be identified in the respective documentation, source code, README file, or otherwise. You shall not
remove or obscure or otherwise alter the respective copyrights.
You acknowledge living up to the conditions of each separate Open Source Software license.
In the development of the Software, the following Open Sour ce Software components have been used (an updated list may be made
available through the (customer section of the) Barco website or other (online) means):
Brand and product names mentioned in this manual may be trademarks, registered trademarks or copyrights of their respective holders.
All brand and product names mentioned in this manual serve as commen ts or examples and are not to be understood as advertising for
the products or their manufacturers.
Guarantee and Compensation
Barco provides a guarantee relating to p erfect manufacturing as part of the legally stipulated terms of guarantee. On receipt, the pu rchaser
must immediately inspect all delivered goods for damage inc urred during transport, as well as for material and manufacturing faults Barco
must be informed immediately in writing of any complaints.
The period of guarantee begins on the date of transfer of risks, in the case of special systems and software on the date of commissioning,
at latest 30 days after the transfer of risks. In the event of justified notice of complaint, Barco can repair the fault o r provide a replacement
at its own discretion within an appropr
reduction in the purchase pr ice or cancellation of the contract. All other claims, in particular th ose relating to compensation for direct or
indirect damage, and also damage attributed to the operation of software as well as to other services provided by Barco, being a component
of the system or independent servi
guaranteed in writing or due to the intent or gross negligence or part of Barco.
If the purchaser or a third party carries out modifications or repairs o n goods delivered by Barco, or if the goods are handled incorrectly,
in particular if the systems are commissioned operated incorrectly or if, after the transfer of risks, the goods are subject to influences not
agreed upon in the contract, all guarantee claims of the purchaser will be r endered invalid. Not included in the guarantee coverage are
system failures which are attributed to programs or special electronic c ircuitry provided by the purchaser, e.g. interfaces. Normal wear as
well as normal maintenance are not subject to the guarantee provided by Barco either.
The environmental conditions as well as the servicing and maintenance regulations specified in the this manual must be complied with by
the customer.
iate period. If this measure proves to be impossible or unsuccessful, the purchaser can demand a
ce, will be deemed invalid provided the damage is n ot proven to be attributed to the absence of properties
EN55022/CISPR22 Class A ITE (Information Technology Equipment)
Class A ITE is a category of a ll other ITE which satisfies the class A ITE limits but not the class B ITE limits. Such equipment should not
be restricted in its sale but the following warning shall be included in the instructions for use:
Warning : This is a clas
required to take adequate measures.
s A product. In a domestic environment this product may cause radio interference in w hich case the user may be
Federal Communication Commission Interference Statement
You are cautioned that changes or modifications not exp ressly approved by the part r esponsible for compliance could void the user’s
authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules.
These limits a re designed to provide reasonable protection against harmful interference when the equipm ent is operated in a commercial
environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with
the instruction manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his own expense.
If this equipment does cause interference with radio communications services, which can be determined by turning the equipment off and
on, you are encouraged to try to correct the interference by one or more of the following measures:
•Reorient or relocate the receiving antenna.
•Increase the separation between the equipment and receiver.
•Connect the equipment into an outlet o n a circuit different from that to w hich the receiver is connected.
•Consult the dealer or an experienced radio/TV techn ician for help.
This device complies with Part 15 of t he FC C Rules. Operation is subject to the following two conditions:
1.this device may not cause harmful interference, and
2.this device m ust accept any interference received, including interference that may cause undesired operation of the device.
FCC RF Radiation Exposure Statement: This device is c apable of operating in 802.11a mode. For 8 02.11a d evices operating in the
frequency range of 5.15 - 5.25 GHz, they are restricted for indoor operations to reduce any potential harmful interference for Mobile Satellite
Services (MSS) in the US. WIFI Access Points that are capable of allowing your device to operate in 802.11a mode (5 .15 - 5.25 GHz band)
are optimized for indoor use only. If your WIFI network is capable of operating in this mode, please restrict your WIFI use indoors to not
violate federal regulations to protect Mobile Satellite Services.
Base Unit FFC ID: RYK -WPEA-121N
Button FCC ID: 2AAED-CLSBTN
Compliance Anatel (Brasil)
1.Este produto está homologado pela Anatel, de acordo com os procedimentos regulamentados pela Resolução nº 242/2000, e atende
aos requisitos técnicos aplicados, incluindo os limites de exposição da taxa de absorção específica referente a campos elétricos,
magnéticos e eletromag néticos de radiofreqüência de acordo com as resoluç
consulte o site da Anatel - w
2.Este equipamento opera em caráter secundário, isto é, não tem direito a proteção contra interferência prejudicial, mesmo de estações
do mesmo tipo, e não pode causar interferência a sistemas operando em caráter primário.
ww.anatel.gov.br
ões nº 303/2002 e 533/2009. P ara maiores informações,
Canada, Industry Canada (IC) Notices
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) th is device must accept any interference, including interference that may cause undesired
operation of the device.
Radio Frequency (RF) Exposure Information
The radiated output po wer of the Barco Wireless Device is below the Indus try Canada (IC) radio frequency exposure limits. The Barco
Wireless Device should be used in such a manner such that the potential for human contact during normal operation is minimized.
Base Unit IC ID: IC: 4104 A-AR5BHB116
Button IC ID: 9393B-CLSBTN
IC Antenna statement
Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain
approved for the transmitter by Industry Canada. To reduce potential radio interference to other users, the antenna type and its gain should
be so chosen that the equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful com m unication.
This radio transmitter 4104 A-AR 5BHB 116 has been approved by Industry Canada to operate with the antenna types listed below with
the maximum permissible gain and required antenna impedance for each antenna type indicated. Antenna types not included in this list,
having a gain greater than the maximum gain indicated for that type, are strictly prohibited for use with this device.
Type: Dipole
Maximum Peak Gain: 2 dBi
Impedance: 50 Ohm
Canada, avis d’lndustry Canada (IC)
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions s uivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout
brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Informations concernant l’exposition aux fréquences radio (RF)
La puissance de sortie émise par l’appareil de sans fil Barco est inférieure à la limite d’exposition aux fréquences radio d’Industry Canada
(IC). Utilisez l’appareil de sans fil Barco de façon à minimiser les contacts humains lors du fonctionnement normal.
IC ID Unité de Base: 4 104 A-AR5BHB116
IC ID Button : 9393B -CLSB TN
Déclaration d’antenne d’Industrie Canada (IC)
Conformément à la réglementation d’Industrie Canada, le présent émetteur radio p eut fonctionner avec une antenne d’un type et d’un gain
maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les risques de brouillage radioélectrique
à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de sorte que la puissance isotrope rayonnée équivalente
(p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une com munication satisfaisante.
Le présent émetteur radio 4104 A-AR5BHB116 a été approuvé par Industrie Canada pour fonctionner avec les types d’antenne énumérés
ci-dessous et ayant un gain admissible maximal et l’impédance r equise pour chaque type d’antenne. Les types d’antenne non inclus dans
cette liste, ou dont le gain est supérieur au ga in maximal indiqué, sont strictement interdits pour l’exploitation de l’émetteur.
In this section you get a short introduction to the available ClickShare documentation.
•About this G uide
•About the documentation
•Symbols and fonts
1.1About this Guide
Version
PartnumberDescriptionLevel
R5900004
Installation Guide
Always check for the latest version of the manual on www.barco.com/clickshare Click on Visit the ClickShare
product page and go to tab Downloads..
Depending on the version of your ClickShare, some graphics might be different to the ones used in this manual. This however does n ot have any effect on the functionality.
Installation engineer
1.2About the documentation
List of available ClickShare documents
The ClickShare documentation consists of the following m anuals:
Guide
User Guide
Quick Start Guide
Installation Guide
Safety Guide
Service Guide
Button Guide
Rack Mount Guide
Recycling ManualR5900009
API Guide
A printed copy of the Safety Guide and the Quick S tart Guide is included in the ClickShare box at purchase.
Please check w
and go to tab Downloads.
This installation guide explains how to install ClickShare in a meeting room and how to use ClickShare Link in combination with an
iPad; It explains also how to make ever
ww.barco.com/clickshare. for the other documents. Click on Visit the ClickShare product page
ything operational. It provides detailed inform ation on how to configure ClickShare.
Article number
R5900001
R5900002
R5900004
R5900005
R5900006
R5900007
R5900008
R5900018
R5900004 CLICKSHARE 19/08/2014
3
1. Introduction to the Installation Guide
1.3Symbols and fonts
Symbol overview
The following icons are used in the m anual :
Caution
Warning
Info, term definition. General info about the term
Note: gives extra information about the described subject
Tip: gives extra advice about the described subject
Font overview
•Buttons are indicated in bold, e.g. OK.
•Menu items are indicated in italic.
•Step related notes, tips, warnings or cautions are printed in italic.
•Procedure related notes, tips, warnings or cautions are printed in bold between 2 lines preceded by the corresponding icon.
4
R5900004 CLICKSHARE 19/08/2014
2. ClickShare Specifications
2. CLICKSHARE SPECIFICATIONS
About this chapter
It gives an overview the specifications of a ClickShare set and of the different components in the set.
Overview
•About the ClickShare product
•ClickShare specifications
•ClickShare Link specific ations
•About the Base Unit
•About the Button
•About the Tray
•Mobile Device Support
2.1About the ClickShare product
ClickShare sets
ClickShare makes connecting to the meeting room’s video system a matter of clicking a Button. This one click wonder not only
helps the presenter get the presen tation on-screen in a second , but it also allows the other people in the meeting to participate more
actively. The result is enhanced mee ting efficiency and better decision-making.
At the mom ent 4 different sets are available on the market. Each set is s old in its specific region and it can only be used in that
specific region.
Components ClickShare s et
A s tandard ClickShare set consists of a Base Unit, a Tray and 4 Buttons. Depending on the location where you buy the product, the
software of the Base Unit is different. If needed, you can buy additional Buttons and Trays.
13
2
Image 2-1
ClickShare main components
1Base unit
2Button
3Tray
Accessories included
Depending on the country where you buy the product, the following regionalized accessories are also included in the ClickShare
box.
R5900004 CLICKSHARE 19/08/2014
5
2. ClickShare Specifications
Regional version
R9861005EU
R9861005JP
R9861005CN
R9861005NA
R9861005WW
Contact your local s ales representative for the correct regional variant to be used in your country.
Contains
•R9861006BEU
•4x R9861006D01
•R9861006T01
•R9861006BJP
•4x R9861006D01
•R9861006T01
•R9861006BCN
•4x R9861006D01
•R9861006T01
•R9861006BNA
•4x R9861006D01
•R9861006T01
•R9861006BEU
•4x R9861006D01
•R9861006T01
Accessories included
•power cables CEE7 and BS 1363
•wall/ceiling mounting brackets
•a DVI to VGA converter
•power cable JIS C8303
•wall/ceiling mounting brackets
•a DVI to VGA converter
•power cable GB 2099
•wall/ceiling mounting brackets
•a DVI to VGA converter
•power cable NEMA 5/15
•wall/ceiling mounting brackets
•a DVI to VGA converter
•power cables CEE7 and BS 1363
•wall/ceiling mounting brackets
•a DVI to VGA converter
Optional accessory: ClickShare Link
Order number: R9861001
Image 2-2
ClickShare Link
Using the optional ClickShare Link allows you to use your iPad with ClickShare.
Via a cable or wireless via Apple TV, the complete content of your iPad touchscreen is transferred to the meeting room screen
A ClickShare Link kit contains:
•1 ClickShare Link unit
•1 DVI to HDMI convertor
•1 power adapter
•4 power clips
•1 USB cable
2.2ClickShare specifications
Overview
Dimensions (HxWxD)181mm (incl. antennas) x 260mm x 276mm (Min.) / 7.125” (incl. antennas) x 10.236”
Weight
x 10.9” (Min.)
2.6 kg/5.75 lb
6R5900004 CLICKSHARE 19/08/2014
LifetimeMTBF = 40,000h (90% confidence level)
MTBF = 100,000h (60% confidence level)
MTBF conditions:
•Environment: Ground B enign
•Temperature: 25°C
•Method: MIL-HDBK-217F Notice 2 </ul
Altitude
Humidity
Temperature range
Connections
Band
Reach
Data rate wirelessUp to 300Mbps
Wireless transmission protocol
Encryption
Authentication protocol
iPad, iPhone and Android
compatibility
Audio
Number of simultaneous
connections
Number of sources simultaneous
on screen
Noise LevelMax. 28dBA
Input ResolutionsUp to 2880x1800
Output resolutionDVI WUXGA (1920x1200)
Frame rate
Video outputs
Operating systemWindows XP /Vista/7/8/8.1 32 & 64 bit
Max 3000m (9842 ft)
Storage: 0 to 90% relative humidity, non-c ondensing
Operation: 0 to 85% relative humidity, non-condensing
Operating: +5°C to +40°C (+41°F to +104°F)
Storage: -20°C to +60°C (–4°F to +140°F)
1x Ethernet LAN
4x (back) + 1x (front) U SB
Analog line out on mini jack socket (3.5mm)
Analog line in on mini jack socket (3.5mm )
2.4 GHZ and 5 GHz
Max. 30m (100 ft) between ClickShare Button and ClickShare Base Unit
IEEE 802.11 a/g/n
AES CCMP
WPA2-PSK
Available via ClickShare Presenter app for static content. F or iOS devices, the optiona
ClickShare Link and AppleTV (version 3 or higher) can be used to show dynamic content,
from ClickShare CSC Base Unit software v01.02.00.09 onwards
Analog audio from ClickShare CSC Base Unit software
v01.02.00.09 onwards
Digital audio (embedded in DP signal) from ClickShare CSC Base Unit software
v01.05.00.32 onwards
64
4
DisplayPort panoramic format (2560x1600) available from ClickShare CSC Base Unit
software v01.02.00.09 onwards
Up to 30 fps (from software version V1.03.00.0001 onwards)
DisplayPort, Single link DVI-I
VGA (via included c onvertor, highest resolutions only with reduced blanking)
In "Dual screen" mode, connection can occur either through DVI and DisplayPort, or
through VGA and D isplayPort.
Mac OSX 10.6/10.7/10.8/10.9
Android 2.2 and later (ClickShare Presenter app)
iOS 5.0 and later (ClickShare Presenter app)
2. ClickShare Specifications
l
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2. ClickShare Specifications
Warranty3 years standard
System requirementsPC minimum requirements:
CPU: Intel P entium Dual Core E2140 – 2 * 1600 Mhz (or equivalent: A MD Athlon 64 X2
3800+ - 2 * 2000 Mhz)
Memory: 1024 MB RAM
OS: Windows XP Pro/Home (S P3) (Windows Vista/7 supported, but requires more RAM)
PC recommended requirem ents:
CPU: Intel Core 2 Duo E 4600 – 2 * 2400 M hz (or equivalent: AMD Athlon 64 X2
4800+ - 2 * 2500 Mhz)
Memory:2048 MB RAM
OS: Windows XP Pro/Home, Windows Vista, Windows 7, Windows 8
MAC
CPU: Intel Core 2 Duo
Memory: 2048 MB RAM
OS: Mac OS X 10.6, 10.7, 10.8
2.3ClickShare Link specifications
Overview
Dimensions116 mm x 60 mm x 23 mm (4.57” x 2.36” x 0.91”)
Weight< 250g
Connection with Base UnitUSB
Video InputSingle link DVI
Video Out putUSB mini type B
PowerUsing external power adaptor (included in the package):
•DC output: 5V, 2A
•AC input: 100-240V, 50-60 Hz, 0.36A
•Wall-plug type
•Included AC clips: types A, C, G and I for world wide coverage
Power con s umptionMaximum 5W
iPad, iPhone and Android
compatibility
AudioNo audio
HDCP
Weight170 g
Included in the package
Support for iPad via cable or Apple TV
HDMI and/or DVI cable not included in the package
Not supported
•HDMI to DVI convertor
•3ft USB cable
•DC adaptor
•ClickShare Link
2.4About the Base Unit
Base Unit
The Base Unit receives the wireless input from the Buttons and c ontrols the content of the meeting room display and
the sound of the meeting room’s audio system.
The Base Unit can be installed in three different ways.
8R5900004 CLICKSHARE 19/08/2014
Front layout of the Base Unit
At the front of the Base Unit y ou can find a standby button, status LED strips and a USB port.
2132
Image 2-3
Base Unit
1
2
3
Tabl e 2 - 3
USB port
Status LED strip
Standby button
2. ClickShare Specifications
USB port
The USB port is used to update the software of both the Base Uni
When plugging in the Button into the Base Unit, the Button is paired to the Base Unit. The Base Unit checks whether the Button’s
software and firmware are up to date. If not, the Base Unit updates the software and/or firmware.
To update the Base Unit software, download the latest version of the software from the B arco website. Copy the file on a USB stick
and plug it into the U SB po rt of the Base Unit. Follow the progress and instructions on the display.
t and the Buttons.
Status LED strips
The color of the LEDs at the front of the Base Unit give information on the status of the system.
LEDs behaviorExplanation
static red
blinking white
slow blinking white
static white
red blinking
•receiving content from the Buttons and streaming towards the dis play.
•pairing and software update of the Button is done. You can now unplug the
Button from the Base Unit.
•during the first phase of the Base Unit boot process.
•system is starting up (during the second phase)
•Button pairing is in progress
•software update of the Base Unit
•standby mode (i.e. muting the display output)
•awake and ready (i.e. showing the welcome message on the display)
•pairing is done
•an error occurred
Standby button
The button at the front of the B ase Unit has a power on/off function and a standby function.
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9
2. ClickShare Specifications
•When the system is awake, a short push triggers the system to go into standby mode.
•When the system is in standby mode, a short push triggers the system to wake up.
•When the system is powered on, a long push makes the system to s hut down and power off.
•When the system is shut down, a long push or short push triggers the system to s tart up.
Back layout of the Base Unit
At the back of the Base Unit you can find the rocker switch, the label, the ports and connectors of the Base Unit.
123456 789101
Image 2-4
Backside of the Base Unit
1
2
3Mains power connector
4Rockerswitch
5DVI-I display connector
6DisplayPort connector
7LAN Ethernet connection
8
9Audio In port
10
Fixture points for the antenna
Label containing the article number and power rating of the product
4 USB ports
Audio Out p ort
Rocker switch
The rocker switch is used to power on and off the Base Unit.
•ToswitchontheBaseUnit,settherockerswitchto“I”.
•To shut down the system, set the rocker switch to “0”.
Mechanical fixture points
The mechanical fixture points are located at the bottom of the Base Unit
Antenna
Two antennas are included in the ClickShare box. To avoid damage during transport, they are not pre-mounted. Depending on the
installation method you should secure the antenna to the back of the Base Unit or to the front panel of the rack mount.
The antennas can rotate for a better wireless connection.
Usage of antennas other than the ones provided with the unit are allowed within the restrictions on usage of other antennas defined
by local regulations. Barco does not take responsibility for damage or disturbance of other devices that may be caused by using a
different antenna. The use of a
10
n active power amplifier is not allowed.
R5900004 CLICKSHARE 19/08/2014
Antenna type : Dipole
Gain : Maximum 2dBi peak gain in 2.4GHz and 5Ghz band
Ventilation grids
Ventilation grids are foreseen on the top and both sides of the Base Unit.
2. ClickShare Specifications
Image 2-5
Ventilation grids IN and OUT
The Base unit sucks air via the top ventilation grid and push hot air out on both sides.
Make sure not to cover the ventilation grids d uring operation o
minimum 50 mm in front of all ventilation grids.
Bottom layout of the Base Unit
The serial number label with the applicab le cert
The serial number label contains:
•the Barco logo
•the Barco part number
•the serial number
•the revision number
•the production date (month/year)
•markings for applicable standards (CE, CCC, U L, ...)
•markings for waste r egulation
•“Made in ...”
ification logos is stuck at the bottom of the Base Unit.
2.5About the Button
f the Base Un it. Always keep a free area of
Buttom
A Button toggles the sharing of the individual PC or MAC screen on the meeting screen.
Button layout
A Button consists of three main components.
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11
2. ClickShare Specifications
123
Image 2-6
Button layout
1USB connector
2Button
3LEDring
Tabl e 2 - 6
USB connector
Using the USB co nnector the Button can be plugged into a laptop (for sharing your screen) or the Base Unit (for pairing the Button
to the Base Unit or updating its software).
Button
Click the Button to display the content of the laptop’s screen on the meeting room display. Clicking the Button during the meeting
will toggle the sharing of the screen.
Holding the button for 2 seconds brings the content of the laptop’s screen as full screen on the meeting screen, removing other
sources currently displayed.
LED ring
The LED ring indicates the current s tatus of your ClickShare.
LEDs behaviorExplanation
white blinking
static white
static red
red blinking
off (no light)
•the Button is plugged in the laptop and initializing or waiting for the user
to start the ClickShare application.
•pairing/software upda te of the Button in the Base Unit is in progress.
•ClickShare is ready to start sharing your screen.
•pairing is done. You can now unplug the Button from the Base Unit.
•sharing your screen with the display.
•pairing and software update is done. You can now unplug the Button
from the Base Unit.
•an error occurred.
•the Button is not or not properly inserted into the USB port.
•the Button might be defective.
•the USB port or computer might be defective.
Button label
The label at the bottom of the Button contains:
•the Barco logo
•the Barco part number
•the serial number
•the revision number
•the production date (week/year)
•markings for applicable standards (CE, CCC, U L, ...)
•markings for waste r egulation
•“Made in...”
12
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2. ClickShare Specifications
Handle the Button cable with care. Rough handling might cause defects.
2.6About the Tray
Tray layout
The function of the Tray is to hold the Buttons on the table after the meeting is finished. The Tray can hold up to 5 Buttons.
Image 2-7
Tray layout
Article number
The specific article number of the tray can be found at the bottom of it.
Do not clean the Tray with products containing alcohol.
Tray is passive, requires no power or batteries.
2.7Mobile Device Support
Overview
The below list of Apps are supported b
Before y ou can use y our mobile device w ith ClickShare, you have to connect the mobile device Wi-Fi with the ClickShare Base Unit
Wi-Fi. Follow the instructions as given in your mobile device user guide.
y ClickShare and can b e installed on your mobile device from Google Play or Ap ple App Store.
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13
2. ClickShare Specifications
AppUsed on
ClickShare PresenterAndroid and iOS
MirrorOp Sender for GalaxySamsung Galaxy only
Logo
14R5900004 CLICKSHARE 19/08/2014
3. Getting started
3. GETTING STARTED
Overview
•Environmental Condition Check
•BasicWorkflow
3.1Environmental Condition Check
Environment condition check
A device must always be mounted in a manner which ensures bo th air inlets and outlets are free. For installations in environments
where the device is subject to excessive dust, then it is highly advisable and des irable to have this dust removed prior to it reaching
the dev ice clean air supply. Devices or structures to extract or shield excessive dust well away from the device are a prerequisite; if
this is not a feasible solution then measures to relocate the device to a clean air environment should be considered.
It is the customer’s responsibility to ensure at all times that the dev ice is protected from the harmful effects of hostile airborne particles
in the environment of the device. The manufacturer reserves the right to refuse repair if a d
abandon or improper use.
Ambient temperature conditions
Max. ambient temperature : +40°C or 104°F
Min. ambient temperature: +5°C or 41°F
Storage temperature: -20°C to +60°C (–4°F to 140°F)
evice has been subject to negligence,
Humidity Conditions
Storage: 0 to 90% relative humidity, non-condensing
Operation: 0 to 85% relative humidity, non-condensing
Environment
Do not install the device in a site near heat s ources such as radiators or air ducts, or in a place subject to direct sunlight, excessive
dust or hum idity. Be aware that room heat r ises to the ceiling; c heck that temperature near the installation site is not excessive.
3.2Basic Workflow
Before using ClickShare
1. Unpack the ClickShare components and accessories from the box.
For a detailed overview o f the content of the ClickShare box, see "About the ClickShare product", page 5.
2. Install the Base Unit in the meeting room using one of the 3 possible installation methods.
For more information on the installing procedures, see "ClickShare installation", page 17.
3. Connect the video signal(s) between the Base Unit and the display(s).
For more information on conn ecting the Base Unit, see "Video signal connections to the Base Unit", page 23.
4. Connect the audio from the Base Unit to the meeting room’s
For more information, see "Audio connection", page 25.
5. If an iPad is allowed to participate, install the ClickShare Link and set up the necessary connections.
For more information, see "Connecting an iOS device", page 27.
6. Connect the Base Unit to the mains power and start up.
For more information, see "Power connection and switching on", page 26.
7. If configuration via a network is needed, connect a network cable between the Base Unit and the local network.
For more information, see "LAN connection", page 25.
8. If desired, configure ClickShare via the Web Interfa
For more information on the different w ays to configure ClickShare, see "Accessing the ClickShare Web Interface", page 37.
ClickShare is ready to be used.
For more information on using ClickShare, refer to the ClickShare User Guide (R5900001). This m anual can be found on Barco’s
website w
ww.barco.com/clickshare Click on Visit the ClickShare product page andgototabDownloads..
ce.
sound system (Only required for audio via jack).
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15
3. Getting started
16R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
4. CLICKSHARE INSTALLATION
About this chapter
The installation chapter gives an overview of the different ways to install the base unit of C lickShare, the possible connections and
the use of ClickShare Link for an iPad connection.
Overview
•Installation methods for the Base unit
•Table mounting
•Wall mounting
•Ceiling mounting
•Rack mounting
•Recommendations about antenna placement and orientation
•Video signal connections to the B ase Unit
•Audio connection
•LAN connection
•Power connection and switching on
•Connecting an iOS device
WARNING: D o not connect to the mains power during installation.
WARNING: Make sure the mains power connection to the Base Unit is accessible to the user at all times.
CAUTION: Mounting the Base Unit under a random angle is not allowed. It should be mounted horizontal or
vertical according to the installation instructions.
WARNING: Only use the antennas that are d elivered with the product. O ther antennas are not allowed.
WARNING: Use a power cord which complies to local regulations. If not included in the box, contact your
local dealer for a correct power cord.
4.1Installation methods for the Base unit
For optimal performance, install the Base Unit close to the display and avoid obstacles between the Base Unit
and the Buttons. Do not block the fan inlets and outlets of the Base Unit!
Introduction to the ins tallation methods
The base unit can be installed in different ways in a meeting room:
•Table mounted
•Wall mounted
•Ceiling mounted
•Rack mounted
The antennas are removable. They can be fixed to the Base Unit depending on the way the Base Unit is installed in the room. The
antennas can rotate for better wireless connection.
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17
4. ClickShare installation
Using extension cables for the antennas is allowed, but this can reduce the performance.
4.2Table mounting
Overview
Put the Base Unit directly on the meeting room table.
The total weight of the Base Unit is 2,6 kg.
CAUTION: When placing the B as e Unit inside a closed c abinet, make sure there is sufficient ventilation for
hot air exhaust.
4.3Wall mounting
About wall mounting
Use the mounting brackets, inserted in the ClickShare box, to mount the Base unit on the wall.
The total weight of the Base Unit — including the mounting brackets — is 2,9 kg.
Necessary tools
•a drill (type of drill depends on the type of wall)
•Torx T10 screwdriver
•Additional screwdriver that m atches the mounting screws (mounting screws not delivered)
Necessary parts
•2 mounting screws
•2 plugs
•Mounting brackets (included in the ClickShare box)
How to install
1. Drill two holes in the wall, at a distance of 173 mm (6.81 inch) from each other on a horizontal line.
2. Insert a plug in each hole (if needed, depends on the wall type) and d
fully so that the bracket can be hooked on the screws.
Note: Mounting screws and plugs are not included in the ClickShare box . The type of screws and plugs depend on the type
of wall (stone, wood, plasterboard, ...) you are mounting the Ba
than the hole in the bracket.
3. Install the brackets on the Base Unit as shown on image 4-1. Use the mechanical fix ation points at the bottom of the Base Unit.
Note: Use the pre-mounted Pan Head T10 M3 screws (refer to image 4-4) to mount the brackets. Remove them from the Base
Unit and reuse them to fixatethebracketstotheBaseUnit.
rive in the 2 screws. Ma ke sure not to drive in the screws
se Unit to. Make sure the head of the screw is not larger
18
R5900004 CLICKSHARE 19/08/2014
173mm
4. ClickShare installation
Image 4-1
4. To mount the Base unit on the wall, h
towards the ceiling or the fl oor) and pull it downward until it is secured.
ook the slots in the brackets over the 2 screws in the wall (front side of the Base unit directed
CAUTION: It is only allowed to mount the Base Unit front side up or down. Mounting on its side is not allowed!
4.4Ceiling m ounting
About ceiling mounting
Use the mounting brackets, inserted in the ClickShare box, to mount the Base unit to the ceiling.
WARNING: Never use the “k
Necessary tools
•a drill (type of drill depends on the type of ceiling and screw type)
•T10 torx screwdriver
eyholes” in the mounting brackets to mount the Base unit to the ceiling !
R5900004 CLICKSHARE 19/08/201419
4. ClickShare installation
Necessary parts
•Mounting brackets (included in the ClickShare box)
•4 mounting screws and corresponding screwdriver (not included)
How to install
1. Drill four holes in the ceiling according to the dimensions indicated in the picture below (length: 277mm , depth: 157mm)
157mm
277mm
Image 4-2
Ceiling mount
2. R emov e the four P an H ead T 10 M3 screws at the bottom of the Base Unit.
20
R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
Image 4-3
Removal of pre-mounted screws
3. Install the m ounting brackets to the Bas e Unit as shown on image 4-2. D rive in the four removed Pan Head T10 M3 screws to
secure the brackets to the Ba se Unit.
4. Inser t a plug in each hole (if needed and depending on the ceiling type) and drive in the 4 mounting screws.
Note: Mounting screws and plugs are not included in the ClickShare box . The type of screws and plugs depends on the type
of ceiling (stone, wood, plasterboard, ...) you are mounting the Base Unit to.
Tip:This procedure should be performed by two people: one person
the screws.
holding the Base Unit in place, one person tightening
4.5Rack mounting
About rack mounting
For meeting rooms w ith a dedicated AV rack, an optional Rack Mount for the ClickShare Base Unit is ava ilable. This integrates
ClickShare seamlessly into the room’s existing high-end AV installation. The rack mounting kit should be ordered separately.
Necessary free space in the rack is 3U.
The total weight of the Base Unit — including the rack mount plate — is 6,1 kg.
Necessary tools
•Torx T10 screwdriver
•Additional screwdriver that matches the mounting screws
Necessary parts
•A rack mount kit ( to be ordered separately)
•4 screws (included in the rack mount kit)
How to install
1. R emov e the four P an H ead T 10 M3 screws at the bottom of the Base Unit.
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21
4. ClickShare installation
Image 4-4
Removal of pre-mounted screws
2. P lace the Base Unit on the rack mount and drive in the four removed Pan Head T10 M3 screws.
Refer to “1” on image 4-5 .
3. F asten the antenna to the front panel of the rack mount.
Refer to “2” on image 4-5 .
3
3
2
Image 4-5
4. Tighten the antenna cables to the back of the Base Unit.
Refer to “3” on image 4-5 .
5. U se the four included screws to mount the rack mount assembly into the dedicated AV rack.
1
2
1
22
R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
4.6R ecommendations about antenna placement and orientation
Antenna placement rules
•The antennas should be oriented vertically, so perpendicular to the ceiling and parallel to the walls.
•The antennas should be installed far enough (at least 50cm/1.6ft) from metallic surfaces to avoid unwanted reflections and
far enough (at least 1m/3.3ft) from other radio equipment that operates in the same frequency range, e.g. other Wi-Fi access
points, cordless telephone, microwave ovens, …. It is also best to install antennas at least 15 cm (6 inches) from concrete walls.
•The most favorable s ituation is a direct line of sight between antennas and Buttons. Any obstruction will cause the signal to
follow a longer propagation path, which can result in performance degradation.
•Due to the particular radio pattern of the dipole antennas, the antennas should not be placed just above potential positions of
ClickShare users. As a result, the adv ised position for the antennas is at the side of the meeting room.
Image 4-6
Closer view of antennas installation in the meeting room
4.7Video signal connections to the Base Unit
CAUTION: Make su re the Base Unit is installed properly before connecting.
About Video si gnal connection
Depending on the local setup, a single screen or dual screen setup is possible.
For a single screen setup, a DVI or DisplayPort connection should be made between the Base Unit and the display.
For a dual screen setup, a DVI and a DisplayPort c onnection should be made between the Base Unit and the displays.
To connect
1. Connect the Base Unit to the display(s) using display cables.
Refer to “1” on image 4-7 .
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23
4. ClickShare installation
1
Image 4-7
Display cables connection
Note: Display cables are not included in the ClickShare box at purchase.
Supported types of displays are:
- Single Link DVI
-DisplayPort
- VGA: use the adapter included in the ClickShare box (reduced blanking on highest resolution)
- HDMI: use an adapter c able (not included in the box)
- 2560x1080 via Dual Link DVI: Use Barco kit B5606021.
When setting up a single display configuration, connect the DVI-I or the DisplayPort cable to the display.
When setting up a dual display configuration, connect t he DVI-I connector w ith display 1 and the DisplayPort connector with
display 2.
DVI
DisplayPort
DVIDisplayPort
Image 4-8
Display connections
When the second display has no display port input, use an adapter from display port to DVI to connect the display. An active
adapter is allowed. Use a USB port at the back side of the Base Unit to power the adapter.
24R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
4.8Audio connection
About audio
The ClickShare Button captures the audio output of the us er’s laptop and sends it to the Base Unit together with the video signal.
The Base Unit will then mix the audio signals from all Buttons that are sharing their content. The mixed audio will be output at line
levels from the mini jack socket (3.5mm) (green connector on the back of the Base unit) or via the DisplayPort connector depending
on the selection in the Web interface..
It is up to the us er to decide whether or not to send the audio signal together with the video signal. The user can decide this by
using the same tools as he would to control the laptop’s speakers or a headphone: the audio controls of the operating system (eg for
Windows: Control Panel > Sounds and audio devices) or the physical buttons on the keyboard of their laptop (mute/unmute, lower
volume, higher volume).
There will be synchronization between the audio and video signal.
Audio via DisplayPort
When y our display is connected via DisplayPort and it supports audio than a separate audio connection is not necessary. The audio
signal can b e sent together with the video signal to the display. Set in the web interface the audio setting to digital.
How to connect separate audio
1. Connect an audio cable with mini jack socket (3.5mm) into the audio out of the Base unit.
Image 4-9
2. C onnect the other side to the meeting room’s sound system.
Sound is not sent out
In some Windows environments sound is not sent out. This can be so lved as follow:
1.Right click on the so und icon in the system tray and select Playback devices.TheSound window opens.
2.Select Speakers ClickShare, select Set default and click Apply.
4.9LAN connection
About LAN connection
The Base Unit can be connected to a local network or directly to a laptop. For normal operation, a LAN connection is not necessary.
The LAN connection can be used:
•toconfigure your ClickShare un it
•to update the software
•for maintenance purposes
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25
4. ClickShare installation
How to connect
1. Insert a network cable with RJ-45 connector into the LAN port.
Image 4-10
LAN connection
2. C onnect the other side to a LAN.
4.10 Power connection and switching on
WARNING: Use a power cord which complies to local regulations. If not included in the box, contact your
local dealer for a correct power cord.
How to connect
1. P lug the power cable in the m ains po wer co nnector at the back of the Base Unit
Note: The local variant of the power cable is included in the ClickShare box.
Image 4-11
Power connection
26R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
European version
Japanese versionType A
Chinese versionType I CCC
North American versionType A
2. To power on the unit, set the rocker switch to “1”.
If the Base unit does not start up automatically, use the standby button.
The standby button at the front can now fully control the unit.
Type C and type G
Image 4-12
Standby button
The standby button has the following functions:
- When the system is awake, a short push triggers the system to go into standby mode.
- When the system is in standby mode, a short push triggers the system to wake up.
- When the system is powered on, a long push causes the system to shut down and power off.
- When the system is shut down, a long push or short push triggers the system to start up.
4.11 Connecting an iOS device
The optional Hardware add-on ClickShare Link is needed to connect an iO S device.
About an iOS device connection
The ClickShare Link allows users to get the content from an iOS device touchscreen to the large meeting room screen. The iOS
device behaves like an additional laptop. Note that the ClickShare Link only streams video, sound is not supported.
The ClickShare Link is to be attached to the (rear) USB port of the ClickShare Base Unit.
For the iOS device itself, there are two ways to connect to the ClickShare Link:
•Cable connection, requires an HDMI adapter for iOS device.
•Wireless, requires an Apple TV. AirPlay needs to be ac tivated on the iOS device.
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4. ClickShare installation
Only 1 iOS device and C lickShare Link comb ination allowed p er ClickShare base Unit. Multiple iOS device
can be used when using the ClickShare App.
Connection via cable
1. Connect a USB cable between the ClickShare Link USB port and one of the backside USB ports of the Base Unit.
USB
ClickShare Link
USB
iPad
ClickShare Base Unit
HDMI
Image 4-13
iPad connection via cable
2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the c onvertor from DVI to HDMI on the
ClickShare Link and connec t an HDMI cable.
3. Connect the power adapter to the power input of the ClickShare Link.
4. S lide a power input adaptor piece o n the power adapter of the ClickShare Link . Use the one which is applicable in your country.
Image 4- 1 4
Type A
5. Connect the power cable of ClickShare Link to wall outlet.
6. Connect the HDMI side of the cable into the iOS device HDMI convertor. (iOS device convertor 30 pin or Lightning connection
to HDMI)
The content of the screen will be displayed on the meeting room screen.
Image 4-15
Type C
Image 4-16
Type G
Image 4-17
Type I
Connection via Apple TV, note
Minimum Apple TV version 3 is required, Apple TV must support 1080p.
Connection via Apple TV
1. Connect a USB cable between the ClickShare Link USB port and one of the backside USB ports of the Base Unit.
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4. ClickShare installation
HDMI
Apple TV
DVI
ClickShare Link
USB
USB
ClickShare Base Unit
iPad
Image 4-18
Wireless iPad connection
2. Connect an HDMI to DVI video cable to the DVI input of the ClickShare Link or place the c onvertor from DVI to HDMI on the
ClickShare Link and connec t an HDMI cable.
3. Connect the HDMI side of the cable to the Apple TV.
For more information about Apple TV, consult Apple TV’s user guide.
4. Connect Apple TV and iOS device to a WiFi network (it can b
Or,
connect Apple TV and the iOS device to a router, connected to a LAN network.
5. Connect the power adapter to the power input of the ClickShare Link.
6. S lide a power input adaptor piece (US, CN, EU or UK) on the power adapter of the ClickShare Link . Use the one which is
applicable in your country.
e the W iFi network of the Base unit or another WiFi network)
Image 4- 1 9
Type A
7. Connect the power cable of ClickShare Link to wall outlet.
8. F or Apple TV, proceed as follow:
R5900004 CLICKSHARE 19/08/2014
Image 4-20
Type C
Image 4-21
Type G
Image 4-22
Type I
29
4. ClickShare installation
In this example, we will connect to the wireless network of the Base Unit. If you want to use a different network, please contact
your IT administrator.
- Go into the Apple TV main menu and connect to the ClickShare Base U nit WiFi (IP address = 192.168.2.1, password :
clickshare,SSID:ClickSharre-”serial number unit”)
Image 4-23
- Continue without internet. Set IP via DHCP.
Image 4-24
- GototheSettings page, select General, S
Image 4-25
leep after and set to Never;
Image 4-26
- GototheSettings page, select Screen Saver, Start After and set to Never.
Image 4-27
30R5900004 CLICKSHARE 19/08/2014
4. ClickShare installation
- Return to the Home page of the Apple TV.
Image 4-28
- Calibrate the C lickShare Link to the Apple TV menu by going into the ClickShare Base Unit web interface. By calibrating the
Link, we make sure that the Apple TV menu is not shown in the C lickShare composition. iOS content will only be shown w hen
an iOS device is actually sharing via AirP lay. For more info about the calibration procedure, see "Calibrating a ClickShare
Link", page 63.
Note: Minimum Apple TV version 3 is required, Apple TV must support 1080p.
9. iO S device user should connect to the same network the Apple TV is connected with and he should start the sharing by enabling
AirPlay mirroring. For more information on how to set up, consult the iPad’s user guide.
Note: Always use AirPlay mirroring. Do not use Streaming.
When the Apple TV is connected to the internet
These are additional steps to exec ute when the Apple T V is connected to the public internet. It is not optional to have the Apple TV
connected to the internet, for the ClickShare experience this is not required.
1. Remove the lowest row of icons as follow:
a) Go to Settings → Main menu
b) Select the service you want to hide
c) Select Hide from the options.
d) Repeat until all services are hidden.
Image 4-29
2. Calibrate the ClickShare Link to the Apple TV menu by going into the ClickShare Base Unit web interface.
During the ca libration pro cedure, click with the remote control to the right so that the 4 icons (Movies, Music, Computers, Settings)
are selected one by one and the calibration procedure can be finished.
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4. ClickShare installation
Image 4-30
32R5900004 CLICKSHARE 19/08/2014
5. Preparing the buttons
5. PREPARING THE BUTTONS
Overview
•Pairing
•Pre-install of the Launcher ser vice
•ClickShare launcher installer
5.1Pairing
Pairing of the Buttons with the Base Unit
To be able to use a Button it should be assigned to the Base Unit you are using. This process is called pairing. By default, the four
Buttons delivered with the ClickShare set are already paired to the specific Base Unit.
In case you buy a dditional Buttons or when a Button should be assigned to another Base Unit, the Button needs to be paired (again).
When updating the Base Unit software to version 01.06 or higher, the Button software w ill update automatically over WiFi and does
not need manual pairing again. The Button software update r uns in the background and will not impact use rs while using the system.
If desired, this feature can be disabled in the Web Interface. W hen downgrading or updating to an older version of the Base Unit
software the Buttons need to paired manually to update their software.
A Button can only be paired to one Base Unit at a time.
The Button will always make connection to the Base Unit it w as last paired to.
To pair a Button to the Base Unit
1. Insert the Button in the USB port at the front of the Base Unit you are using.
Image 5-1
Inserting Button into the Base Unit
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5. Preparing the buttons
Both the LEDs of the Button and the LEDs of the Base Unit are blinking white. This means pairing is in progress.
The Base Unit automatically ch ecks whether the software of the Button is up to date. If not, the Base Unit updates the Button
software. This may take more time.
During the pairing and update process, a message is displayed on the screen: “Pairing and updating Button. Busy pairing and
updating”
Image 5-2
Pairing message
The result of the pairing proc ess can be as follows:
- When the LEDs become static white, the Button is paired to the Base Unit, but no software upd ate was needed. You can
unplug the Button from the Base Unit.
- When the LEDs become static red, the Button is paired to the Base Unit and the software update has finished. You ca n unplug
the Button from the Base Unit.
Image 5-3
Pairing finished
2. Unplug the Button from the Base Unit.
Image 5-4
Unplug Button from Base Unit
The Button is now ready for use.
5.2Pre-install of the Launcher service
Launcher service pre-install
The ClickShare Launcher s ervice can be pre-installed on your laptop or on company level. How this is done depends on your IT
infrastructure.
When the Launcher service is pre-installed, a launcher application runs in the background. When you plug the Button in your laptop,
the ClickShare application will be run from the Button automatically. There is no need to run the file from the Button.
The pre-installer c an be downloaded from the Base Unit’s web interface and the Barco website.
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5. Preparing the buttons
Where to download t he launcher installer?
The launcher service (installer) can be downloaded from the Base Unit when entering the webui. Go to Maintenance > Software
and download the launcher service.
Image 5-5
Downloads software
5.3ClickShare launcher installer
Interactive setup
In this setup, user runs the installer and installs the ClickShare launcher to the computer after accepting EULA and specifying the
installation directory. Follow the instructions on the displayed screens.
Image 5-6
After the setup finished, th
e ClickShare launcher will be started automatically.
Silent setup
In this setup, a user or an IT admin can install the ClickShare launcher using the W indows command prompt. Following is an example
of a silent installation:
YES. Otherwise, the launcher application will not be started.
This parameter indicates that the installation will be done in silent mode, meaning that there will be no visible
windows during the installation.
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6. WEB INTERFACE
Overview
•Accessing the ClickShare Web Interface
•Language setup Web interface
•About ClickShare tabs
•Basic settings
•Wallpaper (background) selection
•Personalized wallpapers
•Display settings
•Display output settings
•On-screen text format
•Audio settings
•Advanced settings: Hostname
•Advanced settings: LA N network settings
•Advanced settings: WiFi settings
•Advanced settings: access SSH
•Advanced settings: A ccess web interface
•Advanced settings: AP I configuration Settings
•Integration, Polycom
•Maintenance, status check C lickShare
•Maintenance, Buttons information
•Maintenance, update Buttons over WiFi
•Configured Links
•Calibrating a ClickS hare Link
•Base Unit software update
•Downloads from Base Un it (launcher service)
•Manage System Configuration
•Load Default Settings
•Administrator password
•Integrator password
•Log settings
•ClickShare Help, B arco contact data
•Barco ClickShare EUL A
6. Web Interface
6.1Accessing the ClickShare Web Interface
Getting access to the Web Interface
There are three ways to access the ClickShare Web Interface:
•ViatheLAN
•Direct Ethernet connection between PC and Base Unit.
•Via the Base Unit’s wireless network
To access the Web Interface via the LAN
1. O pen a browser.
Note: Supported browsers are Internet Explorer 8 or higher, Firefox, Google Chrome and Safari.
2. B rowse to the IP address you can find in the top left corner of the ClickShare welcome screen.
Note: The Wired IP address is only visible when the Base Unit is connected to the LAN.
A login screen appears.
3. E nter the user name ’admin’ and the pas sword and click OK.
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6. Web Interface
By default, the password is set to ’admin’.
The web interface opens.
Image 6-1
Web interface, startup screen
The language of the web interface can be changed. It contains also three tabs: Setup, Maintenance and Help.
If you cannot find the IP address (e.g. there is no screen available) you should connect to the Base Unit
directly w ith your laptop via an E thernet crossover cable an d access the w eb interface using the fi xed IP
address 192.168.1.23. Make sure your own LAN adapter is set in the 192.168.1. ran ge.
To access the Web Interface via a direct connection.
1. Connect the Base Unit to your laptop using an Ethernet cable. On some older hardware a crossover cable might be needed.
2. O n your laptop, open a browser.
Note: Supported browsers are Internet Explorer, Firefox and Safari.
3. B rowse to http://192.168.1.23.
A login screen appears.
4. E nter the user name ’admin’ and the pas sword and click OK.
By default the pas sword is set to ’admin’.
The web interface opens.
To access the Web Interface via the Base Unit wireless network
1. O n your laptop, connect to the Base Unit wireless network.
The default SSID and passwo rd to connect to the Base Unit are respectively ’ClickShare-<serial base number>’ and ’clickshare’.
2. O n your laptop, open a browser.
Note: Supported browsers are Internet Explorer, Firefox and Safari.
3. B rowse to h
A login screen appears.
4. E nter the user name ’admin’ and the pas sword and click OK.
By default the pas sword is set to ’admin’.
The web interface opens.
ttp://192.168.2.1.
Older laptops do not support the 5 GHz Frequency Band. If your Base Unit is set to that frequency range,
those devices will not be ab le to connect to the Base Unit via the wireless network.
6.2Language setup Web interface
About languages
The ClickShare web interface can be disp layed in different languages.
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The following languages are possible:
•Arabic
•Simplified Chinese
•Traditional Chinese
•Danish
•Dutch
•English
•Finnish
•French
•German
•Italian
•Japanese
•Korean
•Norwegian
•Portuguese
•Russian
•Spanish
•Swedish
How to change
1. Click on the drop down box next to Choose language and select the desired language.
6. Web Interface
Image 6-2
Language selection
The language of the web interface changes to the selected language.
The language of the web interface can be changed on nearly any page. The ClickShare Web Interface language is independent
of the language of the on screen text language which can be set on the Display
page.
6.3About C lickShare tabs
Overview
ClickShare has a main tab bar (red bar with white text) containing 3 tabs, Setup, Maintenance and Help. Each main tab contains sub
tabs. The sub tabs are only displayed when a m ain tab is selected. These sub tabs ar e displayed in a gray bar. The functionality of
these sub tabs is ex plained in the next topics.
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6. Web Interface
Image 6-3
Tab pages
1Main tab bar
2Subtabbar
3Information and fill out pane
6.4Basic settings
About Basic settings
The basic settings contain the following information:
•Meeting room name
•Meeting room location
•Welcome message
To change the basic settings
1. L og in to the ClickShare web interface.
2. Click the Setup tab.
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R5900004 CLICKSHARE 19/08/2014
Image 6-4
Setup, basic settings
The Basic tab is displayed by default.
3. In the Identification section click in an input field and enter
- the name of the meeting room
- the location of the meeting room
- a welcome message which will be displayed below the meeting room name and location.
Note: The name of the m eeting room is used by the Client software to identify the Base Unit it is connected to.
4. Click Apply to confirm y our changes.
6. Web Interface
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41
6. Web Interface
Image 6-5
A message is displayed to indicate that the changes are successful.
The new name, location and welcome message are displayed in the left top corner of the screen.
6.5Wallpaper (background) selection
About wallpaper
When ClickShare s tarts up, a background (wallpaper) is displayed. By default a general ClickShare and a quick s tart wallpaper are
available. The possibility exists to upload pe rsonal b ackgr ounds (wallpapers).
Wallpaper selection
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and then the Wallpaper tab (2).
The content of the Wallpaper tab is displayed.
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6. Web Interface
Image 6-6
Wallpaper selection
3. S elect one of the available wallpapers (3).
Note: By default a gene ral Barco ClickShare wallpaper and a ClickShare Q uick Start Guide wallpapers are available.
They are automatically resized to fit the aspect ratio of the screen.
The selected wallpaper is indicated with a red s quare around the preview. The preview pane shows the selected wallpaper before
it is ap plied.
The following message appears on top of the wallpaper s election window.
Image 6-7
The selected wallpaper is now in use.
4. T he wallpaper can be switched on or off by checking or unchecking the check box next to Show wallpaper (4).
When the wallpaper is switched off, the display outputs are shut off.
You can also add a personal wallpaper, e.g. your company logo. For more information on adding a new wallpaper to the list, see Managing bac
kground wallpapers.
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6. Web Interface
When 2 screens are connected, an extra item Show Display Identifiers appears in the Display pane. When
checked, a sequence number is displayed on each display.
Image 6 - 8
Display identifiers
6.6Personalized wallpapers
About a personalized wallpaper
Via the web interface it is possible to upload personalized backgrounds or wallpapers. The free space to upload w allpapers is
indicatedintheAvailable storage pane.
The upload file should be a JPEG, PNG, BMP or TIFF format with a maximum size of 2.5MB.
Maximum one image can be uploaded. If you want to upload another one, first remove the previous one.
How to upload
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and then the Wallpaper tab (2).
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6. Web Interface
Image 6-9
Add wallpaper
The Wallpaper tab page is displayed.
3. In the Background wallpapers pane, click on the “+”sign(3).
A browser window opens.
4. S elect the desired file (4) and click Open (5).
The content of the file is checked and when valid (format and size), the file is uploaded (6).
The message Successfully applied changes is displayed on top of the page.
5. Now follow the wall paper selection procedure to activate the personalized wallpaper.
Remove personalized wallpaper
1. W hile the wallpaper tab is open, hover the mouse o ver the selection.
Image 6-10
The image shows an extra delete button.
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45
6. Web Interface
2. Click on the delete button to delete the wallpaper.
The message Successfully applied changes is displayed on top of the page.
6.7Display settings
About display settings
The following settings can be configur ed for the display(s):
•Standby timeout. Time between the last action and moment the system goes into standby.
•Show source name on screen when starting the share.
•Meeting room and network information on th e startup screen can be displayed or can be hidden.
•Hot Plug Display detection can be activated so that a display can be connected or unconnected without switching off.
•Display identifiers can be displayed on top of the displayed images (only when 2 displays are connected)
•Resolution of the display can be set.
To change
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and then the Display tab (2).
The content of the Display tab is shown. The first pane shows the Display Settings.
Image 6-11
Display settings
3. To show the meeting room and network info on the meeting room display, check the check box behind the c orresponding item.
4. To show the origin of the shared source while starting the sharing, check the ch eck box behind Show Source Names.
5. To activate the Hot Plug Display Detection, check the check box behind that item.
6. To show the display identifiers, check the check box behind that item.
7. R esolution setup. Click on t he drop-down list and select the desired resolution or select Custom and enter a resolution manually.
Note: By default, the correct resolution is automatically set through the EDID (Extended Display Identification Data).
Note: The maximum output resolution supported by ClickShare is 1920 x 1200. This includes Full HD 1920 x 1080.
8. To change the display mode, click on the drop down box and select the desired mode.
- Extended : both displays are combined as one big display.
- Clone : both displays show the same content
9. Click Apply to confirm y our changes.
Note about EDID
The timings of the ClickShare Base Unit display output are based on the information contained in the E DID of the meeting room
display or projector. Such an EDID contains at least the following information:
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6. Web Interface
•Information on supported “Established Timings” (most legacy timings, e.g. 720x400@70Hz, 88Hz; 800x 600@ 56Hz, 60Hz,
72Hz, 75Hz; ... ; ...)
•Supported Standard Timing Identifications (e.g. 1280x1024@60Hz, 1600x1200@60Hz,...)
•Detailed Timing Information. The first detailed timing description is the “Preferred Timing” of the display and usually the most
important information in the EDID. It describes in full detail the preferred timing: pixel clock, active pixels, active lines, blanking,
sync width, sync offset (horizontal and vertical),...
About auto resolution
When the ClickShare Base Unit display output is put in auto mode, the display output timings will be based on the Preferred Timing
as described in the meeting room display or projector EDID.
About manual resolution setup
When resolution is selected manually, the timings of this resolution are taken from the information described in the m eeting room
display or projector EDID. If a custom resolution is entered that is not described in the EDID, the timing is generated by the Base
Unit following the VESA CVT standard with reduced blanking. T he calculation is based on the official VE SA calculation.
About Display mode
Extended mode
12
Image 6-12
The content of multiple users will be divided over both screen.
Clone mode
1212
2 users
Image 6-13
The content of multiple users will be shown on one screen. The content of that first screen will be duplicated on the second screen.
6.8Display output settings
Screen Saver
A screen saver can be activated after a certain time. The delay time to activate the screen saver c an be set via the slider bar.
When the slider is set co mpletely to the right, the screen saver will never be activated. S lide the slider to the left until the desired
delay time is reached. This delay time can never be larger than the Display Timeout. A warning will be displayed when the delay
time is larger than the display timeout after clicking on Apply.
2 users
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6. Web Interface
Image 6-14
Output ports
Display Timeout
If there is no input signal detected during the display timeout period, both outputs are set to blank.
The display timeout can be set by moving the slider to the left or right until the desired delay is reached.
Output ports (DisplayPort - DVI-I)
When a port is connected with a display, a green LED before the port name lights up.
Output port enable-disabled
An output can be enabled, what means that a video signal can be sent to the display. Or, a port can be disabled what means that
no video signal is sent to the display.
To enable an output port, check the checkbox next to Enable.
Resolution
The resolution of the output video signal can be set to the desired value. Select a value which is supported by the connected display.
To select a r esolution, click on the drop down box next to Resolution and select the desired value.
When Auto is selected, the video output signal resolution will be the one that fits best w ith the connected display and will be based
on the Preferred Timing as described in the meeting room display or projector EDID.
When Custom is selec ted, two extra input fields for horizontal and vertical resolution are displayed. The current displayed values
are taken from the information described in the meeting room display or projector EDID. Edit the current values with the desired
horizontal and vertical resolution. If a custom resolution is entered that is not described in the EDID, the timing is generated by the
Base Unit following the VESA CVT standard with reduced blanking. The calculation is based on the official VESA calculation.
ClickShare position
As the base unit supports dual display, an output can be associated with the primary display or with the secondary display. Automatically the second input is as
To change the position, click on the drop down box next to ClickShare Position and select the position. The corresponding display
is associated with the o utput port.
sociated with the free display.
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6. Web Interface
6.9On-screen text format
About on-screen text
The language of the on-screen messages can be changed. Also the color, size and style of the messages can be updated. The
background color and the transparency can be adapted s o that they match with the text layout.
How to start
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and then the Display tab (2).
The content of the Display tab is shown. The last pane shows the On-screen Text Format
Image 6-15
On-screen text
3. W he n changes are made, click Apply to activate the new settings.
To cancel the changes, click Refresh Page.
Language selection
1. S elect the language of the on-screen text and Cli
and select the desired language.
Image 6-16
Language selection
ckShare Instructions wallpaper. Click on the drop down box next to Lang uage
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6. Web Interface
The following languages a re possible:
- Arabic
- Simplified Chinese
- Traditional Chinese
-Danish
-Dutch
- English
- Finnish
- French
-German
- Italian
- Japanese
- Korean
- Norwegian
- Portuguese
- Russian
- Spanish
- Swedish
Text c olor
1. Click in the input field next to Text color or click on the color icon (1).
Image 6-17
Text color selection
A color selection window opens.
2. Drag the marker in the color bar up or down until the desired color is obtained (2).
3. To change the tint of the selected color, drag the circler marker in the square until the desired tint is obtained (3).
Text size and style
1. To change the text size, click on the drop down menu and select the desired size.
The following sizes are possible:
- Small
- Medium
- Large
2. To change the text style, click on the drop down menu and select the desired style.
Background color
1. Click in the input field next to Background Color or click on the color icon.
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6. Web Interface
Image 6-18
Background color
2. Drag the marker in the color bar up or down until the desired color is obtained (2).
3. To change the tint of the selected color, drag the circler marker in the square until the desired tint is obtained (3).
Transparency
1. M ove the slider to the left or the right to obtain the desired transparency.
Image 6-19
Transparency
- Slider to the right: more transparency
- Slider to the left: less transparency
6.10 Audio settings
About the audio settings
The audio functionality can be disabled or enabled. When the enable and/or d isable setting is changed, the Buttons must be re-paired
before the setting becomes active.
Audio can be output via mini jack (analog) or via the DisplayPort output (digital).
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51
6. Web Interface
Image 6-20
Audio settings
How to change
1. L og in to the ClickShare web interface.
2. Click the Setup tab and then the Audio tab.
3. To enable audio on the Base Unit, check the check box next to E nable Audio F unctionality.
Note: Changing the audio setting, requires a re-pairing of the Buttons.
4. To select the audio output method, click on the drop down box and select the desired output method.
- analog : output via mini jack
- digital : output via DisplayPort
Default setting : analog
6.11 Advanced settings: Hostname
Hostname
Hostnames are human-readable nicknames that correspond to the address of a device connected to a network.
How to change
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
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Image 6-21
Hostname
3. Click in the input fi eld next to Hostname (3)
4. S elect the current name and enter a new name.
Note: The default hostname is “ClickShare-<serial number>”.
6.12 Advanced settings: LAN network settings
6. Web Interface
About LAN network settings
A network connection can be configured through DHCP or by manually entering a fixed IP address.
DHCP
Dynamic host configuration protocol. DHCP is a communications protocol that lets network administrators manage
centrally and automate the assignment of IP addresses in an organization’s network. Using the Internet Protocol, each
machine that can connect to the Internet needs a unique IP address. When an organization sets up its computer users
with a connection to the Internet, an IP address must be assigned to each machine. Without DHCP, the IP address
must be entered manu ally at each computer and, if com puters move to another loca tion in another part of the network,
a new IP address must be entered. DHCP lets a network administrator supervise and distribute IP addresses from
a central point and automatically sends a n ew IP address when a computer is plugged into a different place in the
network.
DHCP setup of the LAN network
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
Image 6-22
DHCP setup
The Advanced tab is displayed.
3. Check the radio button next to DHCP Assigned (3).
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6. Web Interface
4. Click Apply to confirm the changes.
Fixed IP address setup
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
Image 6-23
Fixed IP address
The Advanced tab is displayed.
3. Check the radio button next t o Fixed address (3).
The IP address, subnet and gateway input opens.
4. Click in the input field of the IP address and fill out the 4 fields.
Note: An address contains 4 octets with a maximum value of 255.
This must NOT be 0.0.0.0 for static IP-Address assignment
5. Click in the Subnet mask input fields and fill out the 4 fields as appropriate for the local subnet.
6. Click in the Default Gateway input fields and fill out the
be on the local subnet!).
Note:This must NOT be 0.0.0.0.
If there is no router on the local subnet then just set this field to any IP-Address on the subnet.
7. Click Apply to confirm the changes.
Do not use IP address 192.168.2.x for a Subnet mask 255.
mask 255.255.0.0
4 fields. Set the Default-Gateway to the IP-Address of the router (MUST
255.255.0 and IP address 192.168.x.x for a Subnet
6.13 Advanced settings: WiFi settings
WARNING: It is not allowed to operate the Base Unit outside its intended geographical region.
About WiFi
A connection with the Base Unit can be made via a wireless conn ection. A fixed wireless IP address is u sed to establish the connection.
How to set up
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
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6. Web Interface
Image 6-24
WiFi settings
3. E nter a public name (SSID) for the wireless network.
The default SSID is ClickShare-<serial base number>.
4. If you w ant to broadcast this SSID, check the checkbox behind Broadcast SSID.
5. E nter a new password and confirm that password.
6. S elect the wireless connection frequency b and: 2.4 GHz or 5 GHz by clicking on the drop down box and selecting the correct
setting
Note: Make sure your PC’s wireless interface supports the 5 GHz band before selecting it on the Base Unit.
7. S elect the wireless connection channel by clicking on the drop down box and selecting the desired channel.
The channels available in the list vary according to the regional version of your Base Unit. Re-pairing the Buttons is not required
when changing the frequency band or w ireless connection channel.
8. Click Apply to confirm the changes.
Note: Changes made to the WiFi settings will require a reboot of the device after applying.
6.14 Advanced settings: access SSH
SSH is only for Barco service purposes.
About SSH access
SSH (Se cured Shell) is a n etwork protocol for secure data communication, remote command-line login, remote command e xecution
between networked devices that conne
A Secured Shell access can be enabled or disabled for the wireless interface and/or for the Ethernet port.
How to enable-disable
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
3. To enable access via wireless interface, check the check box next to Ena b le SSH via wireless interface (3).
To enable access via Ethernet port, chec
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cts via a secured channel over an insecure network.
k the check box next to Enable SSH via Ethernet port (3).
6. Web Interface
Image 6-25
Access SS H
6.15 Advanced settings: Access web interface
About access
The web interface is always accessible via the Ethernet port. A
ccess via the wireless interface can be enabled or disabled.
How to enable-disable
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
3. To enable a ccess via wireless interface, check the check box next to Enable access via wireless interface (3).
Image 6-26
Access we b interface
6.16 Advanced settings: API configuration Se tt ing s
About API settings
The API can be enabled or disabled, that m eans that the access to unit from a external device can be given or can be blocked.
How to enable-disable
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Advanced (2).
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3. To enable access via API, check the check box next to Enable A PI (3).
Image 6-27
Enable API
6.17 Integration, Polycom
6. Web Interface
About the integration
When bo th, ClickShare and Polycom systems are installed in a meeting r oom, typically the video output of the ClickShare Base Unit
is connected to the Polycom unit as a source input. In this case, a user can share content using ClickShare, which is then shown
on the Polycom system.
Depending on the design and configuration of the Polycom system, the last content that arrives to the Polycom system is considered
to be the current content and is shown on the display. Therefore, the ClickShare Polycom integration must overcome that the
ClickShare Button keeps sharing while other content is shown.
To setup the integration the ClickShare Base Unit and t
he Polycom system need to be connected to the same network.
How to enable
1. L og in to the ClickShare web interface.
2. Click the Setup tab (1) and click Integration (2).
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6. Web Interface
Image 6-28
Integration, Polycom
3. To enable Polycom integration, check the c heck box next to Enable Polycom Integration (3).
1
The user is asked to fill in the IP address or hostname (5) of the target Polycom unit together with the Telnet port
(6) that allows
sending API com man ds.
4. Click Apply (7).
Once the integration is enabled, the ClickShare Base Unit will enter to the standby mode if there is no sharing ClickShare Button.
2
As soon as the connection is established between the two systems
API command to the Polycom unit. From
that moment on, if content c oming from ClickShare is taken out from the display by the
, the ClickShare Base Unit sends “notify vidsourcechanges”
Polycom unit , all ClickShare Buttons that are currently sharing content will go to Ready to Share mode and the ClickShare Base
Unit will go to the standby mode. The client can start sharing again by clicking to their buttons and their content will be shown on
the display.
In case of an error, the LED will turn to red and an error string will be shown.
Disable the connection
1. U ncheck the check box next to Enable Polycom Integration.
2. Click Apply.
The ClickShare Base U nit will send “nonotify vidsourcechanges” API command to the Polycom unit and the connection will be
closed.
1. Telnet port is set to 24 by default.
2. Since establishing the connection may take some time, refreshing the current page may be necessary to see the latest status of the connection.
58R5900004 CLICKSHARE 19/08/2014
6.18 Maintenance, status check ClickShare
About status check
The status tab within Maintenance gives an overview of
•the LAN interface s ettings,
•the WiFi settings,
•System identification
•Historical updates
•Subsystem status
•Sensors
•System management
To check the system status
1. L og in to the ClickShare web interface.
2. Click the Maintenance ta b and click Status.
The Status tab page is displayed.
6. Web Interface
Image 6-29
Status overview
Detailed info for the WiFi network
To see the MAC address of the ass
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ociated devices, click o n the corresponding detail button to get an overview.
59
6. Web Interface
Image 6-30
Detail associated devices
System Management
Use the Restart System button to restart ClickShare.
Use the Shutdown System button to shutdown ClickShare.
Image 6-31
System management
6.19 Maintenance, Buttons information
About buttons
The Buttons tab gives information on the Buttons that have been paired to the Base Unit.
The following information is given:
•Connected or not
•Serial number
•Last connected
•Status
How to get the information
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Buttons (2).
The content of the Buttons tab is displayed.
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6. Web Interface
Image 6-32
Paired buttons, overview
The list gives an overview of the Buttons that have in the past been paired to this Base Unit. If a Button has in the meantime
been paired to another Base Unit, it will still appear in this list. To remove it from the list, at the right of the tab page, click More
and select Remove from list.
In the overview of paired Button
s, for each B utton that has been paired to this Base Unit, you will find:
The following items can be seen in the list:
- Connected: indicates whether the button is connected or not at the moment.
- Serial number: the unique serial number of the button.
- Last connected: the date the Button was last connected to the Base U nit
-Statusthefirm- and software status of the button.
Status indication
IconExplanation
OKButton firmware and software are up to date. The Button has been paired to the Base Unit.
ERRORThe Button needs to be paired to the Base Unit again before using it. The Button firmware
version is incompatible with the Base Unit firmware versio n .
3. To get more information on the Button firmware, the number o f connections and the MAC address, click More....
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61
6. Web Interface
Image 6-33
The Button can be removed from the list by clicking on Remove From List.
ClickShare button manager
By clicking on Download (3), an XML file is downloaded on the PC. This fi le contains all information abo ut the base unit to pair
buttons on your PC instead of on the base unit itself. To pair buttons on a PC you need to install the ClickS hare Button Manager
program.
6.20 Maintenance, update Buttons over WiFi
About update Buttons over WiFi
When the Bas e Unit software is version 01.06 or higher, the Button software will update automatically over WiFi and does not need
manual pairing again. T he Button software up date runs in the background and will not impact users while using the system. If
desired, this feature c an be disabled in the Web Interface. When d
software the Buttons need to paired manually to update their software.
owngrading or updating to an older version of the Base Unit
How to enable/disable
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Buttons (2).
Image 6-34
Update Buttons over WiFi
3. To enable update over WiFi, check the check box next to Enable (3) in the Update Buttons over WiFi pane.
6.21 Configured Links
About Configured Links
The ClickShare Link connected to the Base Unit is indicated on the Links tab. From this location the Link can be calibrated or it can
be removed from the list.
How to display the Links
1. L og in to the ClickShare web int
2. Click the Maintenance tab (1) and then click Links (2).
62
erface.
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6. Web Interface
Image 6-35
Link, overvie w
The content of the Links tab is displayed.
An overview of the configured links is given with the following extra info of the Link:
- The green LED indicates that the Link is connected.
- Source name: can be changed to any nam e, just by clicking inside the input field and entering a new name.
- Serial number
- Software version
- Last connected time
- Auto show/hide
- Status, calibrated or not calibrated
3. To remove the connected Link from the configuration, click Remove From List.
About Auto show/hide
Enable (check) this option when you want to hide the Apple TV menu automatically. This requires calibration of the Link. If this
option is d isabled (unchecked), the Apple TV menu will appear as one of the sources in the ClickShare com position.
6.22 Calibrating a ClickShare Link
About calibration
In the c ontext of Apple TV combined with the Link frame grabber, calibration is the proce dure of detecting and determining a reference image. Th is is used by the Auto Show/Hide function : When the output image of the ClickShare Link matches the reference
image the output of the ClickShare Link is hidden.
The ClickShare Link will typically be calibrated on the Apple TV home screen.
The calibration will analyze the image during a 20 second time span. Only parts of the image that do not change during this period
will be used. This allows the algorithm to cope with the different appearances of the home screen (e.g. Computers or Settings
selected) and the transients between them.
If for some reason calibration fails the previous reference image will be restored.
How to calibrate
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Links (2).
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6. Web Interface
Image 6-36
Start calibration
3. Click Start Calibration.
The calibration process starts.
A calibration message with progress bar is displayed on the meeting room display.
Use the Apple TV remote to cycle through the top row of icons (the row with Computers and Settings) on the home screen.
When the calibration is successful, the Status will change to Calibrated.
Note : If the visible application icons (j
ust below the top row) are changed it will be necessary to repeat the calibration.
6.23 Base Unit software update
About Software update
The software of the Base U nit can be updated via the web interface. The latest version of the s oftware is available on Barco’s
website, w
ww.barco.com/clickshare. Click on Download Software.
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Image 6-37
Download page
How to update
1. D ownload the latest version of the software from Barco’s website.
2. L og in to the ClickShare web interface.
3. Click the Maintenance tab (1) and then click Software (2 ).
6. Web Interface
Image 6-38
Update software
The content of the Software tab is displayed.
The current version of the Base Unit software is shown in the Base Unit Software pane.
4. To upload a new version of the Base Unit software, click Up load New Software... . (3).
A browser window opens.
5. B rowse to the fi le with the new software and click Open to start the upload.
Note: This should be an ipk file. You m ight have to unzip the file downloaded from Barco’s website.
Note: Updating the so ftware to the Base Unit and installing it can take several m inutes. Progress can be followed on the
meeting room display.
The Base Unit software is updated.
When updating the Base Unit software to version 01.06 or higher, the Button software will update automatically o ver WiFi and does not need manual pairing again. The Button software update runs in the background
and will not impact users while usi
ng t he system. If desired, this feature can be disabled in the Web Interface.
When downgrading or updating to an older version of the Base Unit software the Buttons need to paired manually to update their software.
Important notice for updating to software version 01.05 and above
Please note that firmware v ersions 01.04 and above are digitally signed to ra ise security level. To change from an unsigned firmware
version to signed firmware
R5900004 CLICKSHARE 19/08/2014
, an intermediate step is required. This step is included in firmware version 01.04. As a result, updating
65
6. Web Interface
firmware version 01.03 to firmware version 01.05 requires first an update from version 01.03 to 01.04, followed by an update from
01.04 to 01.05. When updating firmware version 01.04 to higher versions, no special action is required. Do wngrading a firmware
version to an older version does not require an intermediate step.
Flows to follow when up or downgrading between signed and unsigned versions:
Software upgrade:
Image 6-39
Software downgrade:
Image 6-40
6.24 Downloads from Base U nit (launcher service)
About downloads
The launcher service and the ClickShare client software for PC or MAC are stored on the Base Unit and can be downloaded for
installation on the user’s PC.
For more information, see "Pre-install of the Launcher service", page 34.
How to download
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Software (2 ).
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6. Web Interface
Image 6-41
Downloads software
The content of the Software tab is displayed.
3. To download the Launcher Service, for Windows, click on Download Windows Launcher or for Mac, click on Download MacLauncher.
4. To download the ClickShare Client, for Windows, click on Download Windows Client or for Mac, click on Download Mac Client.
6.25 Manage System Configuration
About Manage system configuration
A full backup c an be downloaded but cannot be used to duplicate configuration settings to other Base units. Therefore, it is possible
to download a Portable version. This portable version can be uploaded via the upload con fig uration button on other Base units. Via
the same button, the full backup can be uploaded on the original Base Unit.
A portable backup contains:
•Wallpapers
•Wallpapers settings
•Logging settings
•Link name
•Link setting auto show/hide
•All display settings
•OSD language
•Location
•Welcome message
•Audio functionality enabled/disabled
•WiFi channel
•WiFi frequency
To manage the system configuration
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Configurati on (2)..
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67
6. Web Interface
Image 6-42
Manage system configuration
The content of the Confi guration tab is displayed.
3. To download a full backup, click on Dow nload F ull Backu p (3).
An xml file, containing all information and history will be downloaded. This file can be reused on the same Base Unit only.
4. To download a portable version, click on Download Portable Version (4).
An xml file, containing portable information to duplicate settings on another Base U nit.
5. To upload a configuration, click on Upload Configuration (5).
A browser window opens. Navigate to the upload file (xml file) an d click Open to upload.
When uploading a config file, the history of software updates and paired dongles is lost. Paired dongles will
however remain functional if the Base Unit has not changed from SSID or wireless password.
6.26 Load Default Settings
About default settings
The ClickShare Base Unit can return to the factory default settings.
The following settings are the defaults:
•Meeting room identification info is cleared.
•Language is set to English.
•Custom wallpapers are removed and the default wallpaper is restored.
•Display resolution is set to auto and standby timer is re set to infi nity
•Display Identifiers are turned off.
•Hostname and SSID is set to clickshare-serialnumber.
•The SSID is broadcasted
•WiFi password is reset to clickshare.
•The default WiFi channel is set back to frequency 2.4 GH z, channel 6.
•The update history is cleared.
•The table with the ass ociated Buttons is cleared.
•The admin password is reset to admin.
•Debug logging and remote logging are disabled.
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R5900004 CLICKSHARE 19/08/2014
How to restore factory defaults
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Configurati on (2)..
6. Web Interface
Image 6-43
Factory defaults
3. Click on Load Default Settings to return to the factory defaults (3).
Alternative way to load default settings
1. W ith the Base unit switched off, connect a USB keyboard to a
2. P ower up the Base Unit.
3. P ress multiple times on the Down arrow keys to select Load Default Settings in the boot menu (Grub) and press ENTER.
Image 6-44
Alternative way
USB port at the back side the Base unit.
6.27 Administrator password
About the administrator password
The administrator password to log in in the web interface can be changed at any time.
To change the administrator password
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Password (2)..
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69
6. Web Interface
The content of the P assw ord tab is displayed.
Image 6-45
Password
3. E nter the old password (3).
4. E nter the new password (4).
5. To confirm, enter the new pas sword a second time (5).
6. Click Apply.
The administrator password is changed.
6.28 Integrator password
About the integrator password
When an integrator wants to access the ClickShare Base Unit via API commands a typical password can be required. This password
can be changed at any time by the administrator of the ClickShare Base Unit.
To change the integrator password
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Password (2)..
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Image 6-46
Integrator password
3. E nter the new password (3).
4. To confirm, enter the new pas sword a second time (4).
5. Click Apply.
The integrator password is changed.
6. Web Interface
6.29 Log settings
About logging
Both Button and Base Unit log data is saved in log files on the Base Unit. These log files c an contain debugging information. They
can be downloaded on a local computer and c leared on the Base Unit
How to use
1. L og in to the ClickShare web interface.
2. Click the Maintenance tab (1) and then click Log
The content of the Logging tab is displayed.
ging (2)..
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71
6. Web Interface
Image 6-47
Logging
3. To create a debug log, check the check box next to Debug Logging (3).
4. R eproduce the issue you want to report.
5. To download the current log file, click on Download Log (4).
6. To clear the current log file, click Clear Log (5 ).
7. • To enable logging by the ClickShare client (6):
- If the launcher service is running hold down the shift key while connecting the dongle to the PC, until logging is started.
- If the launcher service is not running : hold down the shift key while double clicking the ClickShare app lication.
The following message app ears on the sys tray:
Image 6-48
Client logging
8. Click Apply.
6.30 ClickShare Help, Barco contact data
About ClickShare Help
All kind of manuals , firmware and software updates can be found on Barco’s website. For technical ass istance contact your reseller.
How to consult
1. L og in to the ClickShare web interface.
2. Click the Help tab (1) and then click Contact (2).
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R5900004 CLICKSHARE 19/08/2014
Image 6-49
The content of the C ontact tab is displayed.
The Contact p age contains a link to the ClickShare home page on B arco’s website (3).
3. Click on the link Visit the ClickShare product page.
4. Click Downloads
6. Web Interface
Image 6-50
All kind of manuals, brochures and software updates can be found on that page.
6.31 Barco ClickShare EULA
About the Barco ClickShare EULA
The Barco ClickShare End-User License Agreement (EULA ) can be consulted on the Legal tab page.
How to consult
1. L og in to the ClickShare web interface.
2. Click the Help tab (1)and then click Legal (2).
The End-User license agreem ent is displayed.
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73
6. Web Interface
Image 6-51
EULA
3. If desired , click Save ... (3) to save a copy of the ag reement on your lapto p.
4. In the File Download window, click Save.
The Save as window opens.
5. B rowse to the location where to store the EULA file and click Save.
A copy of the Barco ClickShare EULA has been saved to your laptop.
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7. Software updates
7. SOFTWA RE UPDATES
7.1Software update
About Software updates
There are two ways to update the Base Unit software:
•via the Web Interface, for more inform ation, see "Base Unit software update", page 64
•by copying the software on a USB stick
To update the Base Unit software by copying the software on a USB stick
1. Download the latest version of the software from Barco’s website, , www.barco.com/cl ickshare. Click on Visit the ClickShare
product page and go to tab Downloads
2. U nzip the file and copy the ipk file to a USB stick.
3. R ename the file to clickshare_firmware.ipk.
Renaming is necessary as the software will look for that specific filename on the device.
4. Insert the USB stick into the USB port at the front of the B ase Unit.
5. F ollow the instructions on the meeting room screen.
6. W he n the on-screen message indicates that the process is finished, remove the USB stick.
The Base Unit shuts down.
When updating the Base Unit software to version 01.06 or higher, the Button software will update automatically o ver WiFi and does not need manual pairing again. The Button software update runs in the background
and w ill not im pact users while using the system . If desired, this feature can b
When downgrading or updating to an older version of the Base Unit software the Buttons need to paired manually to update their software.
e d isabled in the Web Interface.
Important notice for updating to software version 01.05 and above
Please note that firmware v ersions 01.04 and above are digitally signed to ra ise security level. To change from an unsigned firmware
version to signed firmware, an intermediate step is r equir
firmware version 01.03 to firmware version 01.05 requires first an update from version 01.03 to 01.04, followed by an update from
01.04 to 01.05. When updating firmware version 01.04 to higher versions, no special action is required. Do wngrading a firmware
version to an older version does not require an interme
Flows to follow when up or downgrading between signed and unsigned versions:
Software upgrade:
ed. This step is included in firmware version 01.04. As a result, updating
diate step.
Image 7-1
Software downgrade:
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7. Software updates
Image 7-2
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8. TROUBLESHOOTING
8.1Troubleshooting list
Problem solving
Locate the problem you are experiencing in the table below and apply the solution.
8. Troubleshooting
Problem
Quality of the image on the meeting room
display is not satisfactory
Users have a bad wireless connection.
The connection from the Button to the
Base Unit keeps falling away.
Web interface is no t accessibleBrowser
Users do not get a ClickShare driv
inserting the Button in their laptop.
e when
CauseSolution
The quality or length of the cable be tween
the Base U nit and the d isplay or the
connection between these two.
Bad resolution of the display
The system c an handle the average
laptop res olution of 3 Megapixel.
However, up or down scaling on the
meeting room display can cause visible
artefacts.
Wireless congestion
Low signal strength
No connection
•No automatic refresh of drives
•Windows tries to assign the
ClickShare drive to an already
reserved drive le tte r
Bad c onnection at USB port on the laptop
•Some types of USB devices might
be blocked as a company policy.
•USB port settings on the laptop
might limit the usage of high power
USB devices when on battery power.
•Replace the cable.
•Use another cable.
Change the resolution on the web
interface and match it to the native
resolution of the meeting room display.
•Use a WiFi scanner to find a free
wireless channel and select it via
the web interface. You can use
commercial as well as free on line
tools such as inSSIDer or Xirrus for
this. Refer to “Changing advanced
ClickShare settings”.
•Put the Base Unit closer to the
meeting room table.
•Change the orientation of the
antennas at the back of the Base
Unit.
•Remove or limit as much as possible
all obstructions between the Buttons
and the Base Unit.
•Use another browser ( version).
•Check the browser settings.
•There are three methods to access
the web interface. Refer to the
corresponding c hapter of the
documentation.
•Check the proxy s e ttin gs
•Refresh your view on the laptop.
•Use Microsoft Windows Disk
Management to assign it to a free
drive letter.
•Reconnect to the USB port.
•Try another USB port.
•Reboot the laptop.
If possible, change the USB port policy
on the laptop.
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8. Troubleshooting
Problem
Low video performanceLaptop performance
Video is not shown on s creenPlayer uses overlays
Some programs of Windows are not
shown on the display
When using Windows 7 the following
message about the Windows Aero color
scheme appears: "Windows has detected
your computer’s performance is slow.
This could be because t here are not
enough resources to run the Windows
Aero color scheme. To improve...".
Your screen is not shown on the display
when pressing the Button
Your content is removed from the display
and the LEDs on the button are blinking
white
Noting is shown on the displays at all.
Bad WiFi connectivity
CauseSolution
Wireless connect ivity
The content uses HDCPClickShare does not support showing
Use of overlays, 3D or hardware
acceleration in the GPU
ClickShare uses resources from the
GPU. In combination with other programs
which do so, Windows 7 sometimes
shows this message suggesting to
disable Aero to improve the performance
of your laptop.
You a r e t h e fifth person that wants to
share content. Only four screens can
appear simultaneously
The ClickShare software is not running.Go to the ClickShare drive and run the
Connection to the Base Unit is lost.ClickShare tries to restore the connection
The displays are switched off.Switch on the displays.
The display cables are not correctly
connected
The display does not recognize or is
not able to display the Base Unit output
resolution.
The Base Unit is in standby modeBriefly push the standby button on the
The Base Unit is switched offSet the rocker switch at the back of the
Congestion of the wireless channel
Metal cabinets, walls, construction
elements, ... can cause reflections
deteriorating the w ireless signal.
Obstructions between Buttons and B ase
Unit cause lowering of the wireless
strength and qu
ality.
•Lower the screen resolution of the
laptop.
•Disable the hardware acceleration
for video.
•Use only a part of the display to
show the video.
•Set the capture mode to Fast (right
click ClickShare icon in system tray)
See “Users have bad connectivity”
Disable the us age of overlays in the
preferences of the video player.
HDCP content (it will be displayed as
black)
•Disable overlays or hardware
acceleration in the GPU.
•Disable AeroGlass in Windows 7
•Upgrade the Base Unit to the latest
software version.
It is safe to ignore this m essag e and
choose ’Keep the current color scheme’.
Click and hold the button for 2 seconds
to use the Show me full screen function.
software.
automatically. If it fails, the LEDs on the
Button start blinking red.
Unplug the button from your laptop and
try a new button.
Insert the display cables to the displays
and the Base Unit.
Change the corresponding setting via the
web interface.
Base Unit or insert a button and run the
ClickShare software.
unit to “1”.
Use wireless network scan tools to look
for free or the least congested channels.
Move the Base Unit to another place in
the room.
Avoid placing it inside cabinets, false
ceiling, belo
another room, ....
Re-orient he Base Un it antennas
Check out th
on WiFi See w
w the table, behind a wall, in
e ClickShare White paper
ww.barco.com/clickshare.
78R5900004 CLICKSHARE 19/08/2014
8. Troubleshooting
Problem
Base Unit does not start up correctly.
Base Unit software does not start up
correctly after software update
During start-up the Base Unit freezes
a few minutes displaying the message
“ata_id[…]: HDIO_GE T_ IDENTIFY failed
for …”.
Base Unit does not function properly.
In W indows XP, I cannot see the
ClickShare drive in the window “My
Computer”.
ClickShare does not wo rk on my MacClickShare with software version
ClickShare does not re cover after my
Mac goes into standby
Boot time takes a very long time. Unit
seems not to react for several minutes.
Web Interface shows error in the
processes “
and/or “DHCP Server”
WiFi Access Point Daemon”
CauseSolution
A USB stick, ClickShare Button or
another USB device is connected to one
of its USB slots at start-up.
It seems to be in an endless loop during
startup
This is a known issue.
The LAN IP addr ess the B ase Unit
received from the D HCP server is in the
192.168.1.xxx range.
This problem might be caused by a
known issue of Windows XP
01.01.00.0092 is not c ompatible with
MacBook with Retina display
ClickShare with software version
01.01.00.0092 does not work on Mac’s of
which the resolution width is not dividable
by 4.
Virtualisation software like ParallelsWhen using a virtualisation software on
Known issue on OS X Mountain Lion
(version 10.8.x). The ClickShare c lient
cannot reconnect to the Button after
stanby.
There is a known issue that causes the
boot process to freeze for 2-3 min.
Configuration file is corruptedBrowse to the Configuration tab on the
Remove the connected USB device and
restart the unit.
To recover, connect a keyboard to the
Base Unit. When the boot selection
menu comes up, press the arrow keys to
select a previous version of the softwa re
and confirm by pressing Enter. Browse
to the Web interface and update the
software again to the latest version.
•The freeze lasts maximum 2 or 3
minutes. The Base Unit starts up
normally.
•Upgrade the Base Unit to the latest
software version to fix the problem.
Disconnect the LAN cable.
You c a n find more details and
the appr opriate solution via link :
h
ttp://support.microsoft.com/kb/297694
This is a known issue. Upgrade the Base
Unit with the latest software version to fix
the problem.
This is a known issue. Upgrade the Base
Unit with the latest software version to fix
the problem.
Mac OS/X like Parallels, there are two
possiblities:
1.The user can assign the USB port to
te host machine (OS/X). In that case,
Parallels content is treated like just
another application, in other words,
the users main disp lay is scree n
scraped and shown b y ClickShare.
2.The user can assign the USB port to
the virtual m achine (e.g. Window s).
In that case, the Windows desktop
will be screen scraped in normal
mode. W hen in Unity mode, there
is no Windows desktop. In that
case, it is better to use mode (1) as
described above.
•Nofix yet. Unplug and reconnect
the ClickShare Button to recover.
•Upgrade the Base Unit to the latest
software version.
•Just wait 2 or 3 minutes, the unit will
continue booting normally.
•Upgrade the Base Unit to the latest
software ver
Web Interfa
Settings”.
Connect a k
When the boot selection m enu comes
up, press the arrow keys to select “Load
t Settings” and confirm by pressing
Defaul
Enter.
sion.
ce and press “Load Default
eyboard to the Base Unit.
R5900004 CLICKSHARE 19/08/201479
8. Troubleshooting
Problem
ClickShare Base Unit does not start up
correctly
No LAN connection with the Base UnitWrong IP addressIP address is not within your LAN range.
No WiFi connection w ith Base UnitSSID not c orrectEnter the correct SSID
CauseSolution
An illegal WiFi channel is selected
Configuration file is corruptedBrowse to the Configuration tab of the
Software is corruptedConnect a keyboard to the Base Unit.
Browse to the Advanced tab of the Web
Interface and change the Frequency
band and/or WiFi channel. After
+/- 1 minute, the processes should
automatically recover.
Web Interface and press “Load Default
Settings”.
Connect a keyboard to the B ase Unit.
When the boot selection m enu comes
up, press the arrow keys to select “Load
Default Settings” and confirm by pressing
Enter.
When the boot selection menu comes up,
press the arrow keys to select a previous
version of the software and confirm by
pressing Enter. Browse to the Web
Interface and update t he software again
to the latest version
Contact the distributor customer support
to apply the Emergency R ecovery
procedure.
DHCP is not enabled.
80R5900004 CLICKSHARE 19/08/2014
A. Environmental information
A. EN VIRONMENTAL INFORMATION
A.1Disposal information
Disposal Information
Waste Electrical and Electronic Equipment
This symbol on the product indicates that, under the European Directive 2012/19/EU governing waste from electrical and
electronic equipme nt, this product must not be disposed of with other municipal waste. Please dispose of your waste equipment by
handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. To prevent possible
harm to the environment or human health from uncontrolled waste disposal, please separate these items from other types of waste
and recycle them responsibly to promote the sustainable reuse of material resources.
For more information about recycling of this product, please contact y our local city office or your municipal waste disposal s ervice.
For details, please visit the Barco website at: h
Disposal of batteries in the product
ttp://www.barco.com/en/AboutBarco/weee
This product contains batteries covered by the Directive 2006/66/EC which must be collected and disposed of separately
from municipal waste.
If the battery contains more than the specified values of lead (Pb), mercury (Hg) or cadmium (Cd), these chemical sym bols will
appear below the crossed-out wheeled bin symbol.
By participating in separa te collection of batteries, you will help to ensure proper disposal and to prevent potential negative effects
on the environment and human health.
A.2Rohs compliance
Turkey RoHS compliance
Türkiye Cumhuriyeti: AE EE Yönetmeliğine Uygundur.
[Republic of Turkey: In conformity with the WEEE Regulation]
According to the “China Administration on Control of Pollution Caused by Electronic Information P roducts” (Also c alled RoHS of
Chinese Mainland), the table below lists the na mes and contents of toxic and/or hazardous substances that Barco’s product may
contain. The RoHS of Chinese M ainland is included in the MCV standard of the Ministry of Information Industry of China, in the
section “Limit Requirements of toxic substances in Electronic Information Products”.
零件项目 (名称)
Component Name
印制电路配件
Printed Circuit
Assemblies
电( 线)缆
Cables
R5900004 CLICKSHARE 19/08/201481
有毒有害物质或元素
Hazardous Substances or Elements
铅
(Pb)
x
x
汞
(Hg)
0
0
镉
(Cd)
六价 铬
(Cr6+)
x
x
000
000
多溴联苯
(PBB)
多溴 二苯醚
(PBDE)
A. Environmental information
底架
Chassis
电源供应 器
Power Supply Unit
文件说明 书
Paper Manuals
O: 表示该有毒有害物质在该部件所有均质材料中的含量均在 SJ/T 11363-2006 标准规定的限量要求以下.
O: Indicates that this toxic or hazardous substance contained in all of the homogeneous materials for this part is below the
limit requirement in SJ/T11363-2006.
X: Indicates that this toxic or hazardous substance contained in at least one of the homogeneous materials used for this part is
above the limit requirement in S J/T11363 2006.
All Electronic Information Products (EIP) that are sold within Chinese M ainland must comply with the “Electronic Information Products
Pollution Control Labeling Standard” of Chinese Ma inland, marked with the Environmental Friendly Use Period (EFUP) logo. The
number inside the E FUP logo that Barco uses (please refer to the photo) is based on the “Standard of Electronic Information Products
Environmental Friendly Use Period” of Chinese Mainland.