
STEP 7
TROUBLESHOOTING
Steady Red or Blinking Red: Spa is Not Connected.
Blinking Blue: Remote Software Update is underway.
Do not unplug power.
Blinking Green: CMS™ Gateway Ultra Spa and Home Side
Module RF is connected, but no connection to Internet.
Steady Green: Spa Successfully Connected to Internet. No Errors.
Problem
No bluetooth signal
detected in Step 6
Potential Solution
Turn the spa power OFF,
wait 10 Seconds, and
then turn back ON
The spa’s bluetooth signal is
only Active and detectable
for 20 minutes after the spa’s
power is turned ON.
Explanation
15.21
Note: The grantee is not responsible for any changes or modications not expressly
approved by the party responsible for compliance. Such modications could void the
user’s authority to operate the equipment.
15.105(B)
NOTE: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user
is encouraged to try to correct the interference by one or more of the following measures:
- Reorient or relocate the receiving antenna.
- Increase the separation between the equipment and receiver.
- Connect the equipment into an outlet on a circuit different from that to which the
- Consult the dealer or an experienced radio/TV technician for help.
receiver is connected.
CE STATEMENT
Operating temperature: 25°C
Max RF Power level: 2mW
RF Exposure information: The IERP power of the device as maximal case is below the
RF Exposure assessment has been performed to prove that this unit will not generate
the harmful EM emission above the reference level as specied in EC Council
CAUTION RISK OF EXPLOSION IF BATTERY IS REPLACED BY AN INCORRECT
exempt condition, 20mW specied in EN62479: 2010.
DISPOSE OF USED BATTERIES ACCORDING TO THE INSTRUCTIONS.
Hereby, Balboa Water Group LLC. Declares that the radio equipment type
(SD30001M/SD3001C) is in compliance with Directive 2014/53/EU.
BLE(2402-2480MHz): 3dBm
Recommendation (199/519/EC).
TYPE.
CONTROLMYSPA
GATEWAY ULTRA
™
FCC STATEMENT
15.19
1. This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions:
(1) This device may not cause harmful interference.
(2) This device must accept any interference received, including interference that may
cause undesired operation.
IC STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation
is subject to the following two conditions: (1) this device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including interference
that may cause undesired operation.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux
appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions
suivantes:
(1) l’appareil ne doit pas produire de brouillage, et
(2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si
le brouillage est susceptible d’en compromettre le fonctionnement.
QUICK START GUIDE
HOME MODULE
3030 Airway Avenue | Costa Mesa, CA 92626
©2019 Balboa Water Group. Single Source Solution. All rights reserved.
Specications subject to change without notice.
42346 QUICK START GUIDE GW ULTRA HOME MODULE
WWW.BALBOAWATER.COM

STEP 1 & 2
ETHERNET CABLE AND POWER SUPPLY
1
2
STEP 5
DOWNLOAD THE CONTROLMYSPA™ APP
STEP 6
OPEN APP AND PRESS “SETUP”
FOLLOW INSTRUCTIONS IN THE APP TO SETUP
AN ACCOUNT
STEP 3 & 4
STAND NEXT TO YOUR SPA AND ENSURE THE
POWER IS ON
Plug in the supplied
Ethernet cable to a
home router.
3
Plug in the supplied power
supply to wall power.
And then plug the other end
of the Ethernet cable into the
CMS™ Gateway Ultra Home
Module.
4
And then plug in the power
supply into the CMS™ Gateway
Ultra Home Module micro USB
power port.
Stand next to your spa (Within 10 feet/3 meters).

RF Exposure Statement
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm
between the radiator and your body.
IC 20cm RF
This equipment complies with IC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of 20 cm
between the radiator and your body.
Cet équipement est conforme aux limites d’exposition aux rayonnements de la IC établies pour
un environnement non contrôé. Cet équipement doit être installé et fonctionner à au moins 20
cm de distance d’un radiateur ou de votre corps.