Safety NoticesTake some time to read through the safety notices before installing the AXIS 5500/AXIS 5550. Please observe all safety
Important:Observe “Important:” in the text to avoid operational impairment. Do not proceed until you have fully understood the
Electromagnetic Compatibility
(EMC)
USAThis equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC
EuropeThis digital equipment fulfils the requirements for radiated emission according to limit B of EN55022, and the requirements
JapanThis is a class B product based on the standard of the Voluntary Control Council for Interference from Information
AustraliaThis electronic device meets the requirements of the Radio communications (Electromagnetic Compatibility) Standard 1998
markings and instructions when using this product.
implications.
Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This
equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the
instructions, may cause harmful interference to radio communications. However, there is no guarantee t hat interference will not
occur in a particular installation. If this equipment does cause harmful interference to radio or tele vision reception, which c an be
determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
- reorient or relocate the receiving antenna
- increase the separation between the equipment and receiver
- connect the equipment into an outlet on a circuit different from that to which the receiver is connected
- consult the dealer or an experienced radio/TV technician for help. Shielded (STP) network cables must be used with this unit to
ensure compliance with the class B limits..
for immunity according to EN55024 residential, commercial, and light industry. Compliance is not valid for unshielded
network cables.
Technology Equipment (VCCI). If this is used near a radio or television receiver in a domestic environment, it may cause radio
interference. Install and use the equipment according to the instruction manual. Compliance is not valid for unshielded
network cables.
AS/NZS 3548. Compliance is not valid for unshielded network cables.
LiabilityEvery care has been taken in the preparation of this manual; if you detect any inaccuracies or omissions, please inform your
Support ServicesShould you require technical assistance, please contact your Axis dealer. If your questions cannot be answered immediately,
Patent informationAxis AB has intellectual property rights relating to technology embodied in the product that is described in this document. In
Software AcknowledgmentsThis product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit.
local Axis office, which can be found on the cover of this document. Axis Communications AB cannot be held responsible for
any technical or typographical errors and reserves the right to make changes to the product and manuals without prior
notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document,
including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the
furnishing, performance or use of this material.
Adobe Acrobat Reader, Aix, Apple, ARP, BOOTP, Debian, Ethernet, EtherTalk, IBM, LAN Manager, LAN Server, Macintosh,
Microsoft, Novell NetWare, OS/2, OS/400, AS/400, Red Hat, Solaris, SuSe, UNIX/Linux, Windows, are registered trademarks of
the respective holders.
your Axis dealer will forward your queries through the appropriate channels to ensure you a rapid response. On the Internet
you can find on-line manuals, technical support, software updates, application software, corporate information, etc..
particular, and without limitation, these intellectual property rights may include one or more of the patents listed at
http://www.axis.com/patent.htm and one or more additional patents or pending patent applications in the US and other
countries.
Thank you for purchasing the AXIS 5500/AXIS 5550. This product has
been developed to connect your printers anywhere in your network,
allowing all network users access to shared printer resources.
About this Manual
This manual is applicable for an AXIS 5500/AXIS 5550 with firmware
version 7.00 or higher, providing introductory information as well as
detailed instructions on how to set up and manage the print server in
various network environments. It is intended for everyone involved in
installing and managing the print server. To fully benefit from this
manual, you should be familiar with basic networking principles.
These instructions are based on the settings in a new and unconfigured
print server. To reload the default parameters, you can perform a Factory
Default, which will restore most of the settings. See “Performing a Factory Default” on page 129.
About Axis
Support Services
Axis increases the value of network solutions. The company is an
innovative market leader in network video and print servers. Axis'
products and solutions are focused on applications such as security,
surveillance, remote monitoring and document management. The
products are based on in-house developed chip technology, which is also
sold to third parties.
Axis was founded in 1984 and is listed on the Stockholmsbörsen
(XSSE:AXIS). Axis operates globally with offices in 14 countries and in
cooperation with distributors, system integrators and OEM partners in 70
countries. Markets outside Sweden account for more than 95 % of sales.
Information about Axis can be found at www.axis.com
Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be answered immediately, your Axis
reseller will forward your queries through the appropriate channels to
ensure a rapid response.
6AXIS 5500 / AXIS 5550 User’s Manual
If you are connected to the Internet, you can:
•Download user documentation and firmware updates
•Find answers to previously resolved problems in the FAQ database.
•Report problems to Axis support staff by logging in to your private
•Visit the Axis support Web at www.axis.com/techsup
Supported Environments
Network Printing•Windows
•NetWare
•Macintosh
•UNIX/Linux
Introduction
Search by product, category or phrase
support area
AXIS 5500 / AXIS 5550 User’s Manual7
Product Overview
Section 2Product Overview
Package Contents
Verify that nothing is missing from the AXIS 5500/AXIS 5550 package
by using the check list below. Please contact your dealer if anything is
missing or damaged. All packing materials are recyclable.
AXIS 5500 & AXIS 5550
HardwareModelPart Number
AXIS 5500 (Japan)0172-005-01
AXIS 5500 (all other countries)0172-001-01
Network Print Server
Adhesive Holder & Clip
USB Cable*
Power Adapter
AXIS 5550 (Japan)
AXIS 5550 (all other countries)
ACC AXIS 5500 CLIPS KIT20119
Parallel Printer Cable13360
Centronics to Mini-Centronics Cable16453
21681
21680
Ensure that the print server’s Power Adapter is marked with the correct
voltage! Refer to the tables above for details.
* The USB cable shipped with this product supports USB Low-Speed and Full-
Speed. Hi-Speed is not supported.
8AXIS 5500 / AXIS 5550 User’s Manual
AXIS Network Product CD
The AXIS Network Product CD provides an easy-to-use electronic catalog,
that includes Axis software, firmware and user documentation. If your
computer is set to French, German, Italian or Spanish, the information
will automatically be presented in that language, otherwise you will see
the English version.
To read the PDF documents you need an Acrobat Reader, which can be
fetched at http://www.adobe.com/products/acrobat/readermain.html
Product Overview
Start-up Procedures
for Windows
Start-up Procedures
for UNIX/Linux,
and Mac OS
Latest VersionsThe latest version of Axis documentation, software and firmware is
If your computer is configured to autostart CDs, the AXIS Network
Product CD will start automatically when inserted into a local CD drive on
Windows 98, Me, NT, 2000, XP and 2003 platforms. You can also
navigate to the CD root directory and start the index.htm file from within
the Windows file manager.
Using your preferred file manager application, navigate to the CD root
directory and click index.htm
available on www.axis.com
AXIS 5500 / AXIS 5550 User’s Manual9
Product Overview
Physical Description
AXIS 5500
Test button
Network
indicator
Ethernet
connector
Power Adapter
connector
USB printer port (USB1)
Power
indicator
AXIS 5550
Parallel printer port (LPT1)
Test button
Ethernet connector
Network
Indicator
Power Adapter
connector
Power
Indicator
USB printer port (USB1)
Network ConnectorAxis Network Print Servers are designed for 10 Mbps or 100 Mbps
Ethernet networks and connect to the network via a twisted pair RJ45
category 5 cable (10baseT and 100baseTX) or better.
Printer Ports
AXIS 5500•One Low- and Full-Speed USB 1.1 port, and works with USB v 2.0
(Low-Speed and Full-Speed).
The USB cable shipped with the product supports Low-Speed and FullSpeed. IMPORTANT! Hi-Speed is not supported.
AXIS 5550•One Low- and Full-Speed USB 1.1 port, and works with USB v 2.0
(Low-Speed and Full-Speed).
The USB cable shipped with the product supports Low-Speed and FullSpeed. IMPORTANT! Hi-Speed is not supported.
•printing a test page to check the connection to the printer
•printing the parameter list showing the print server settings
•performing a Factory Default of the print server, which will restore
most of the parameters and settings to factory default values
See “The Test Button” on page 129 for details.
Network IndicatorThe network indicator flashes to indicate network activity.
Power IndicatorThe power indicator is lit while power is applied. If it is not lit, or if it
flashes, there is a problem with the print server or its Power Adapter.
Compatible PrintersAll printers can be used except host-based printers (also known as CAPT,
GDI, PPA or Windows-based printers).
Mounting the AXIS 5500/AXIS 5550
Configuration and
Management
Using the supplied clips, your AXIS 5500/AXIS 5550 can be mounted in
many ways, e.g. on the back of the printer, on a wall. It can be placed
behind the printer or next to a switch or a hub.
AXIS 5550 can also be inserted directly into the parallel port of the
printer.
Adhesive
Clip
Adhesive
Holder
Fasten to print server by peeling off adhesive
tape.
Fasten to mounting surface by peeling off
adhesive tape.
The print server can be configured and managed from its internal Web
pages, using HTTP as well as HTTPS in the secure mode. These Web pages
offer you a platform independent management tool that is suitable for all
supported network environments. See Using a Web browser for Print Server Management, on page 88 for details.
Features and Benefits
ReliabilityThe print server provides high performance and reliability combined with
low power consumption. The electronic circuits are based on the AXIS
ETRAX 100 LX chip, which comprises an integrated 32 bit RISC processor
and associated network controllers.
AXIS 5500 / AXIS 5550 User’s Manual11
Product Overview
FlexibilityThe print server supports printing in all major computer systems and
Easy to InstallThe print server installs, operates and is managed in a reliable and easy
MonitoringThe internal print server Web pages and AXIS ThinWizard (3.0 and up)
environments, including five different print methods in the TCP/IP
environment. AXIS 5550 allows you to print on two printers
simultaneously.
The integrated IPP (Internet Printing Protocol) function allows for
printing from LAN to LAN via a WAN, such as the Internet.
SpeedThe AXIS ETRAX 100 LX chip has been specifically designed for LAN
products.
fashion.
SecurityYou can assign a password to restrict login and printer access. It is also
possible to disable protocols and to configure a secure mode (https).
allow you to continuously monitor printer status. The Web pages are used
to monitor single Axis units while AXIS ThinWizard can be used to
monitor multiple Axis units.
Through e-mail notification, the printer administrato r can be notified by
e-mail whenever an event that requires human intervention occurs in a
printer. The e-mail contains a short and concise description of the event.
Future ProofThe firmware stored in the print server Flash memory can be upgraded
over the network. This allows you to quickly update and enhance its
operational features when new print server software becomes available.
NetWare Packet
Signature
The print server supports NetWare Packet Signature Level 1, 2, 3, which
protects servers and clients using the NetWare Core Protocol
services. NCP
packet signature prevents packet forgery by requiring the server and the
client to sign each NCP packet. See your Novell NetWare documentation
for detailed information.
12AXIS 5500 / AXIS 5550 User’s Manual
Section 3Basic Installation
Quick Overview
Follow these steps to make your printer network ready:
1.“Connecting the Hardware” on page 13
2.“Assigning an IP Address to the Print Server” on page 15
3.“Making Network Printers available for printing on your PC” on page 21
Connecting the Hardware
AXIS 5500
Basic Installation
Test button
AXIS 5550
Parallel printer port (LPT1)
Ethernet connector
Power Adapter
connector
Ethernet
connector
Power Adapter
connector
Power
Indicator
Network
indicator
Test button
USB printer port (USB1)
Power
indicator
Test button
Network
Indicator
USB printer port (USB1)
AXIS 5500 / AXIS 5550 User’s Manual13
Basic Installation
Backside label on print server
Serial number same as
MAC/Ethernet number;
1.Make sure that your printer is switched off and that the print server’s
Power Adapter is disconnected
2.Locate the serial number, found on the underside label of the print server,
and write it down. You will need this number to configure the print server.
Example: S/N: 00408c181cf0
3.Connect the printer directly to a port on the print server or using an
appropriate printer cable.
4.Connect the print server to the network using a twisted pair RJ45 category
5 cable, 10baseT or 100baseTX.
e.g.
00408c181cf0 =
00-40-8c-18-1c-f0
.
Note:
5.Switch on the printer and make sure it is ready for use.
6.Connect the Power Adapter to the print server. The power indicator will light
up. When the network indicator starts to flash, the print server is correctly
connected to the network.
7.Wait 1 minute. Press the test button on the print server once to print a test
page. The test page includes a list of the most important parameters.
AXIS 5550 has two printer ports. If each port is connected to a printer, the
test page will be sent to the parallel port by default.
AXIS 5550 uses high-speed Centronics Communication for the parallel port. For use with
older printers not supporting high speed, this function can be disabled by using a standard
Web browser. Log in to the print server’s Web pages and choose Admin => General Settings
=> Change => LPT1 => Printer Port Speed.
14AXIS 5500 / AXIS 5550 User’s Manual
Assigning an IP Address to the Print Server
Basic Installation
Receiving an IP
Address with DHCP
Notes:
Important:
•If you have a DHCP server on your network, your print server will
receive an IP address automatically. The IP address will then appear on
the test page you print by pressing the test button once.
•If you are not working in a DHCP network, you need to set the IP
address of the print server manually.
• You need root privileges on your UNIX, Linux and Mac OS X system, or administrator privileges on a Windows NT server to set the IP address using RARP, BOOTP, DHCP and to add
an entry to the ARP table with the command 'arp -s'.
• You need to know the Ethernet address of your AXIS 5500/AXIS 5550 in order to assign
an IP address to it. The Ethernet address is based upon the serial number of your print server. This means, for example, that an AXIS 5500/AXIS 5550 with the serial number of
00408C100086, will have the corresponding Ethernet address of 00 40 8C 10 00 86. The
serial number is located on the bottom label of the print server
• Unless you are assigning an IP address using DHCP or Auto-IP, you must obtain an
unused IP address from your network administrator.
DO NOT use the IP addresses from the examples described here. Consult your network
administrator before assigning an IP address to your print server.
Methods for Setting
the IP Address
Automatic IP Address
Assignment
You can obtain an IP address for your AXIS 5500/AXIS 5550 by using
one of the following methods, depending on your network operating
environment.
See “IP Addressing” on page 125 for detailed instructions on IP address
management.
MethodServer requiredComment
“Adding Printers in Windows 2000 / XP /
AXIS AddPrinter WizardNo server required
DHCPDHCP server
RARPRARP server
BOOTPBOOTP server
Auto-IPNo server required
2003 using AXIS AddPrinter Wizard” on
page 24
Dynamic assignment of IP addresses. See
“Set the IP Address with DHCP” on page 17
Static assignment of IP addresses. Cannot
be used over routers. See “Set the IP Ad-dress using RARP in UNIX/Linux” on page
18
Static assignment of IP addresses. See “Set the IP Address using BOOTP in UNIX/Linux”
on page 19
Automatic assignment of IP addresses.
See “Set the IP Address using Auto-IP” on
page 19
AXIS 5500 / AXIS 5550 User’s Manual15
Basic Installation
Manual IP Address
Assignment
MethodPlatformCommentSee
“Set the IP Address using ARP in Windows
98/NT/ Me/2000/XP” on
page 20
“Set the IP Address using ARP in UNIX/Linux
and Mac OS X” on page
20
“Adding Printers in Windows 2000 / XP / 2003
using AXIS AddPrinter
Wizard” on page 24
“Using AXIS ThinWizard
for Print Server Management” on page 92
Windows
ARP/Ping
UNIX/Mac OS X
AXIS AddPrinter
Wizard
AXIS ThinWizardWindows 2000/XP
Windows 2000, XP,
2003
Requires the IP address for each
device to be downloaded
individually. Cannot be used
over routers.
You must define the Default
Router and Subnet Mask. Log
in to the print server’s Web
pages and select Admin |
Axis software that allows you to
find print servers in your network and assign an IP address to
them.
Axis software that assists in setting the IP address of multiple
print servers simultaneously.
This software is recommended
for large organizations and enerprise networks.
Notes:
Registering and
Resolving
Host Names
WINS Host Name
Rules
• The ability to set the IP address with ARP and PING will only be enabled the first 10 minutes
after restarting the print server.
• Refer to “Setting Parameters” on page 44 for information about setting the IP address in
the Macintosh environment.
In order to register the host name of the AXIS 5500/AXIS 5550 in
networks with dynamic IP address settings, WINS (Windows Internet
Name Service) and DDNS (Dynamic Domain Name System) are supported.
It is recommended that at least one of these methods should be used if
you are setting the IP address of the print server using DHCP.
The host name of the AXIS 5500/AXIS 5550 is specified by the
PS_NAME. parameter. Refer to the “The Parameter List” on page 137.
WINS only supports 15 character long host names. If your host name is
longer than 15 characters, the AXIS 5500/AXIS 5550 truncates the host
name to 15 characters when registering with a WINS server. You can view
the AXIS 5500/AXIS 5550 host name that is registered at a WINS server
in the print server’s Web interface. Refer to “Management and Configuration” on page 88.
DDNS Host Name
Rules
DDNS supports 47 character long host names and can only consist of the
characters ‘A-Z’, ’a-z’, ’0-9’ and ‘-’. If your host name consists of any
other characters, they are converted to ‘-’ when registering with a DDNS
server. You can view which host name that is registered at a DDNS server
16AXIS 5500 / AXIS 5550 User’s Manual
Notes:
Basic Installation
in the print server’s Web interface. Refer to “Management and
Configuration” on page 88.
If the host name matches another entry in the DDNS data base, the print
server deletes that entry before registering.
• The default host name of the AXIS 5500/AXIS 5550 is ’AXIS’ followed by the last 6 digits in
the serial number. e.g. AXIS181636. The host name (Print server name) can be changed in
the PS_NAME. field on the Admin | General Settings page.
• The host name limitations conclude that if you want to register the same host name at a
WINS server and a DDNS server, the host name should be no longer than 15 characters
and it should only contain the characters ‘A-Z’, ‘a-z’, ’0-9’ and ‘-’.
• Refer to your system manuals or to your network administrator for instructions on how
host name resolutions are performed on your system.
Set the IP Address
with DHCP
Follow the instructions below to download the IP address using DHCP:
1.Edit or create a scope in the DHCP manager of the DHCP daemon. The
entries included in this scope should contain the following parameters:
• range of IP addresses
• subnet mask
• default router IP address
• WINS server IP address(es) or DDNS server IP address(es)
• lease duration
2.Activate the scope. The print server automatically downloads the DHCP
parameters. If you are using WINS or DNS, you should include at least one
WINS or DNS server IP address in the DHCP scope. Immediately after the IP
address has been received, the print server registers its host name and IP
address on the WINS alternatively DNS server. Refer to “Registering and Resolving Host Names” on page 16 for more information. The print server
can automatically download a customized config file from a TFTP server. Just
add the name of the config file and the TFTP server’s IP address to your DHCP
scope. The config file is downloaded immediately after the print server
receives its IP address.
3.You have now successfully set the IP address of your print server. Continue
to “Making Network Printers available for printing on your PC” on page 21.
Note:
You have to restart the print server to download the IP address.
AXIS 5500 / AXIS 5550 User’s Manual17
Basic Installation
Set the IP Address
using RARP in
UNIX/Linux
Notes:
Follow the instructions below to set the IP address using RARP.
Append the following line to your Ethernet Address table. This is typically
located in the
<Ethernet address> <host name>
/etc/ethers file:
Example:
00:40:8c:10:00:86 npsname
1.Update, if necessary, your host table and alias name databases as requ ired
by your system.
2.If it is not already running, start the RARP daemon. This is typically
performed using the
rarpd -a command.
3.Restart the print server to download the IP address.
4.You have now set the IP address of the print server. Continue to “Making Network Printers available for printing on your PC” on page 21.
• If the host name has not been mapped to an IP address, simply replace the host name entry
with the IP address in the example above.
• If you are using IBM AIX, you will probably not have access to a RARP daemon. If this is the
case, you can use either ARP (see “Set the IP Address using ARP in UNIX/Linux and Mac OS X” on page 20) or BOOTP (see “Set the IP Address using BOOTP in UNIX/Linux” on page 19).
• You have to restart the print server to download the IP address.
18AXIS 5500 / AXIS 5550 User’s Manual
Basic Installation
Set the IP Address
using BOOTP
in UNIX/Linux
Below is an example of how to set the IP address of the print server using
BOOTP:
Append the following entry to your boot table. This is typically performed
by editing the file:
1.If necessary, update your host table and alias name databases as required
by your system.
2.If it is not already running, start the BOOTP daemon. This is typically
performed using the
bootpd command.
3.Restart the print server to download the IP address, default router address,
and subnet mask. The print server can automatically download a customized
config file from a TFTP server. Just add the name of the config file and the
TFTP server’s IP address to your boot table. The config file is downloaded
immediately after the print server receives its IP address.
Set the IP Address
using Auto-IP
4.You have now successfully set the IP address of the print server. Proceed to
“Making Network Printers available for printing on your PC” on page 21.
Auto-IP sets the IP address automatically in the absence of a DHCP server
in Windows Me, 2000 and XP. If you have a DHCP server running on
your network, the print server will receive an IP address immediately after
you have connected it to the network. In the absence of a DHCP server,
your print server will automatically be assigned an IP address through
integrated Auto-IP. The Auto-IP address structure is: 169.254.xxx.xxx.
The Auto-IP function will only work when DHCP is enabled in your print
server. This function is enabled automatically upon installation of a brand
new print server.
The easiest way to make sure DHCP and Auto-IP are enabled is to reset
your print server (to Factory Default). See “The Test Button” on page 129
for instruction on how to do this.
If you perform a Factory Default on the print server and you do not have
a DHCP server on your network, Auto-IP will automatically set the IP
address of the print server. It is highly recommended that you change the
Auto-IP address to a static IP address.
AXIS 5500 / AXIS 5550 User’s Manual19
Basic Installation
Set the IP Address
using ARP in
Windows 98/NT/
Me/2000/XP
Note:
1.Open a Command Prompt and enter the following commands:
indicates that the address has been set and that communication is
established.
3.Log in to the print server’s Web pages (see Using a Web browser for Print
Server Management, on page 88), select Admin | Network Settings |
Detailed View | TCP/IP Network and define Default Router and Subnet
Mask. Make sure you first set DHCP, Auto-IP, BOOTP and RARP to No!
You have now set the IP address of the print server. Continue to “Making
Network Printers available for printing on your PC” on page 21.
• When you execute the ping command for the first time, you will experience a significantly
longer response time than is usual
• The ability to set the IP address with ARP and PING will only be enabled the first 10
minutes after restarting the print server.
• By using the arp -d command, the static entry in the arp table is removed from the
host’s cache memory.
.
Set the IP Address
using ARP in
UNIX/Linux and Mac
OS X
1.Open a Terminal and enter the following commands:
that the address has been set and that communication is established.
3.Log in to the print server’s Web pages (see Using a Web browser for Print
Server Management, on page 88), select Admin | Network Settings |
Detailed View | TCP/IP Network and define Default Router and Subnet
Mask. Make sure you first set DHCP, Auto-IP, BOOTP and RARP to No!
You have now successfully set the IP address of the print server. Continue
to “Making Network Printers available for printing on your PC” on page
21.
20AXIS 5500 / AXIS 5550 User’s Manual
Notes:
• If the host name has not been mapped to an IP address, simply replace the host name entry
with the IP address.
• The ARP command varies between different UNIX/Linux systems. Some BSD type systems
expect the host name and node address in reverse order. Furthermore IBM AIX systems will
require the additional argument ether.
• When you execute the ping command for the first time, you may experience a
significantly longer response time than is usual
• The ability to set the IP address with ARP and PING will only be enabled the first 10
minutes after restarting the print server
Making Network Printers available for printing on your PC
Basic Installation
.
Configuration
Methods
Once you have set the IP address of your print server, your network
printer can be added to any PC on your network. The method that you
choose should be dictated by your printing requirements and your
supported network environments. Select the appropriate method from the
table below:Installation Methods
Operating
system
Windows
NetWare
MacintoshMac OS X AppleTalk“Adding Printers in Macintosh” on page 39
UNIX/LinuxTCP/IP“Adding Printers in UNIX/Linux” on page 72
Printing ProtocolSee...
TCP/IP
NetBIOS/NetBEUI
IP/IPX in PSERVER mode“Setup using NDPS” on page 47
IP/IPX in Remote Printer
mode
“Adding Printers in Windows” on page 23
“Setup using NDPS” on page 47
AXIS 5500 / AXIS 5550 User’s Manual21
Basic Installation
Installation and
Integration
Refer to the table below to select the appropriate installation method. All
Axis client software is available on www.axis.com
Environment
Windows
2000/XP/2003
Windows NT
Windows 98, Me
UNIX/Linux
Method/
Client Software
AXIS AddPrinter Wizard
Standard Windows
Add Printer Wizard
AXIS Print Monitor software
KDE Printtool
Printconf
YaST2 Printer Configuration Tool
SamUsed for installing network printers in HP UX
axinstall
Description
Used for adding network printers to your computer in
Windows 2000, XP and 2003
Used for adding network printers to your computer in
Windows 2000/XP/2003/NT
Used for adding network printers to your computer in
Windows 98/Me/NT
Used for installing network printers in Debian and
others
Used for installing network printers in Red Hat and
others
Used for installing network printers in SuSE
Axis tool developed for installing network printers in
UNIX/Linux
NetWare
Pure IP
NetWare
Macintosh
NetWare AdministratorUsed for installing network printers in NetWare
AXIS Gateway Configuration Utility software
AXIS NetPilot software
Bonjour and Macintosh
standard methods in native/classic mode
Used for installing and configuring NDPS printers in
NetWare
Tool that runs on Windows platforms that use NetWare over IPX.
Used for installing network printers in Macintosh
See “IPP (Internet Printing Protocol)” on page 102 for information on
Internet printing over Local and Wide Area Networks.
22AXIS 5500 / AXIS 5550 User’s Manual
Section 4Adding Printers in Windows
Adding Printers in Windows
Overview of
Installation Methods
This section describes how to add network printers to a computer in
Windows. Refer to the table below to determine the most appropriate
installation method according to your computer environment:
Windows
Platform
Windows
2000, XP, 2003
Windows
2000
Windows
NT
Windows
98/Me
ProtocolMethodSee...
“Adding Printers in Windows 2000 / XP /
2003 using AXIS AddPrinter Wizard” on
page 24
“Adding Printers in Windows 2000 / XP /
2003 using Windows Add Printer Wizard” on page 26
“Adding Printers in Windows 2000 / XP /
2003 using the Microsoft LPR Monitor”
on page 31
Adding NetBIOS/NetBEUI Printers in
Windows 2000 using AXIS Print Monitor, on page 34
“Adding Printers in Windows NT using
the Microsoft LPR Monitor” on page 29
“Adding Printers over NetBIOS/NetBEUI
in Windows NT using AXIS Print Monitor” on page 35
“Adding Printers in Windows 98 and Me
over TCP/IP using AXIS Print Monitor” on
page 36
“Adding Printers in Windows 98 and Me
over NetBIOS/NetBEUI using AXIS Print
Monitor” on page 37
TCP/IP (LPR)
NetBIOS/NetBEUI
TCP/IP
NetBIOS/NetBEUI
TCP/IP (LPR)
NetBIOS/NetBEUI
AXIS AddPrinter
Wizard
Windows
Add Printer Wizard
Microsoft
LPR Monitor
AXIS Print Monitor
software
Windows Add Printer
Wizard
AXIS Print Monitor
software
If you intend to use the print server in a multi-protocol environment,
refer to the chapters pertaining to the respect ive operating systems in th is
manual.
Client/Server NetworkFor client/server printing, each computer sends print jobs through a
network server computer.
The printer must first be installed on the server computer (from the Add
Printer Wizard, AXIS Print Monitor) and then shared on the network,
which makes it a network printer. It will then appear as a Network Printer
(in Windows Add Printer Wizard and in AXIS Print Monitor) on the client
computers. Each client computer must install the appropriate printer
drivers in order to print properly.
For Windows 98 and Me, it is only necessary to install AXIS Print Monitor on a server for
client/server printing.
Peer-to-Peer NetworkIn Peer-to-Peer networks, each computer prints directly to the network
printer. The network printer appears as a Local Printer (in Windows Add
Printer Wizard and in AXIS Print Monitor), and needs to be added to each
AXIS 5500 / AXIS 5550 User’s Manual23
Adding Printers in Windows
client computer that wants to print. Each client computer must install the
appropriate printer drivers in order to print properly.
In Windows 98 and Me, AXIS Print Monitor must be installed on all (printing) client
computers for Peer-to-Peer printing.
SNMP Device IndexWhen using the TCP/IP protocol (and if the printer driver permits), the
print server can use SNMP Status to find out if the printer is ready to
accept a new job. See “SNMP Device Index” on page 158.
Adding Printers in Windows 2000 / XP / 2003 using AXIS AddPrinter Wizard
AXIS AddPrinter is a Wizard that locates your network printers and helps
you install them in your Windows environment. When you have
completed the Wizard, the network printer is ready for use. To install a
network printer you must be logged in as an Administrator or be a
member of the Administrators' group.
1.Install AXIS AddPrinter Wizard on all Windows 2000, Windows XP and
Windows Server 2003 workstations that will print via the print server.
2.Before you continue, ensure that the print server is properly connected to
the printer, network and power.
3.Start AXIS AddPrinter. Click Next. The Wizard will perform an automatic
search for all Axis network printers, which is indicated by the progress bar
at the bottom of the screen.
4.Select a printer from the Select Network Printer list and click Next.
If the printer does not appear, see Easy Access to All Network Printers,
below.
24AXIS 5500 / AXIS 5550 User’s Manual
Adding Printers in Windows
5.The Wizard searches for a suitable printer driver.
If a suitable driver is not found, you will be asked to select a driver, otherwise
the Wizard suggests which Printer Model and Printer Driver to use.
Click Change driver to select another driver, or click Finish to accept and
install the suggested driver.
Easy Access to All
Network Printers
Find...If the print server is located outside your local subnet it will not appear in
RefreshIf the print server has just been switched on, the printer has not had time
Set IPTo set or change the IP address, select the print server and click Set IP.
The installation is complete and you can start using the network printer.
The Wizard's Select Network Printer list also provides quick and easy
access to all connected and configured network printers.
the list. This may be the case if your router blocks SLP traffic. Click Find.
Enter the IP address or host name displayed on the print server’s Test page
and click OK. Example: 192.168.3.191 or AXIS181cf0
to report its presence. This process can take a few minutes. In this case,
Printer Model is stated as No printer connected. Click Refresh to rescan
your local network segment for available print servers and update the
status. If you still do not see the expected values, click Help and select
Troubleshooting.
Decide whether you want to configure the IP settings manually or want
the Wizard to suggest a static IP address.
Example: Select Suggest... and click OK. Confirm — or modify — the
Wizard’s suggested IP settings. Click OK.
Note: The Suggest... option is only available when the computer has one
network card.
AXIS 5500 / AXIS 5550 User’s Manual25
Adding Printers in Windows
Go Straight to the
Print Server’s Web
Interface
Right-click on a printer in the Select Network Printer list and select Print
server home page to configure the print server from its embedded Web
pages.
Adding Printers in Windows 2000 / XP / 2003 using Windows Add Printer Wizard
Follow the instructions below to use the standard Windows method for
adding a network printer in Windows 2000/ Windows XP/Server 2003
(Windows XP Professional is described in this example):
Windows XP/Server 2003:
1.Go to Start | Printers and Faxes and click the Add a Printer icon to start
the Add Printer Wizard. Click Next.
(Windows XP Home Edition: Choose Start | Control Panel | Printers and
Faxes | Add a Printer to start the Windows Add Printer Wizard)
Windows 2000:
1.Go to Start | Settings | Printers and click the Add Printer icon to start
the Add Printer Wizard. Click Next.
2.Select Local Printer attached to this computer. Make sure the Automatically detect and install my Plug and Play printer check box is not
checked. Click Next.
26AXIS 5500 / AXIS 5550 User’s Manual
Adding Printers in Windows
3.Click the Create a new port radio button and select Standard TCP/IP Port
from the list. Click Next and the Add Standard TCP/IP Printer Port Wizard
starts. Click Next.
4.Enter the IP address of the print server (Example: 192.168.3.191)
The Port Name will be filled in automatically when you enter the IP address.
Optionally , you can add the port you want to use as a suffix:
AXIS 5500: Enter _LPT1 for the USB port.
AXIS 5550: Enter _LPT2 for the USB port and _LPT1 for the parallel port.
Click Next.
AXIS 5500 / AXIS 5550 User’s Manual27
Adding Printers in Windows
5.In the Additional Port Information Required window, choose the Device
Port you want to use, y ou will see LPT1, LPT2 and COM1 in a drop-down menu:
AXIS 5500: Enter LPT1 for the USB port*.
AXIS 5550: Enter LPT2 for the USB port* and LPT1 for the parallel port.
Click Next.
Click Next and Finish
6.Select Manufacturer and Printer from the driver list. Click Next.
7.Choose whether you want to keep the existing driver or to replace it. If you
already have the printer’s driver installed, you will be asked whether to keep
it or to replace it.
8.Click Next. Supply a name for the printer and choose whether you want to
make it your default printer. Click Next.
28AXIS 5500 / AXIS 5550 User’s Manual
*Tcpmon.ini
Adding Printers in Windows
9.Choose whether you want to share the printer with other network users,
print a test page, etc. Select the appropriate radio button and click Next and
Finish.
10. Print a test page to verify. You have now completed the installation.
If you have an old version of Windows (prior to XP Service Pack 2), the USB port will not appear
as an option in the Windows Device Port list (see Step 5 above). If so, install Axis tcpmon Upgrade
Utility, a script that aids Windows in recognizing the USB port. This script upgrades the
tcpmon.ini file (in the system32 directory) by adding new Axis print server ports in the Windows
Available Ports list. The old tcpmon.ini file will be saved as tcpmon.ini_bak in the same directory,
no other information will be affected. You have to be logged in as an Administrator to use this
program. The program is available here: ftp.axis.com/pub_soft/prt_srv/utility/tcpmon
Adding Printers in Windows NT using the Microsoft LPR Monitor
If you have not already done so, you should perform the TCP/IP basic
setup procedures prior to installing a printer for LPR printing.
Preparing for
LPR Printing
In the Control Panel, double-click the Network icon. Select the Services
tab. If the TCP/IP Printing entry appears, then TCP/IP is already installed.
Close the Network folder and go on to Installing an LPR printer, below.
First, prepare for LPR printing:
1.Open the Control Panel and double-click the Network icon.
2.Select Protocols.
3.Add TCP\IP Protocol.
4.Select Services.
5.Add Microsoft TCP\IP Printing.
AXIS 5500 / AXIS 5550 User’s Manual29
Adding Printers in Windows
Installing a Network
Printer
1.Go to Start | Settings | Printers | Add Printer. Select My Computer and
click Next.
2.From the Available Ports list, choose the appropriate printer port, which will
appear as the IP address or host name of the print server. If it doesn’t appear
in the list, click Add Port.
3.Choose LPR Port from Available Printer Ports and click New Port.
4.Type the print server’s name or IP address in the field Name or address of server providing lpr (Example: 10.13.6.198). Then enter which port to use
in the field Name of printer or print queue on that server according to the
table below (Example: USB1). Click OK and then Close:
Ports availableUSB portParallel port
AXIS 5500USB1—
AXIS 5550USB1LPT1
5.The added print server will now appear in the Available Ports list. Click Next,
choose a driver and finish the installation as usual.
30AXIS 5500 / AXIS 5550 User’s Manual
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