Axis P3717-PLE Service Manual

AXISP37–PLENetworkCameras

AXIS P3717–PLE

Network Camera

UserManual

AXISP37–PLENetworkCameras

TableofContents

Productoverview...........................................3

Findthedeviceonthenetwork................................4

Accessthedevice...............................................4

Aboutsecurepasswords..........................................4

Setup.....................................................5

Productwebpageoverview........................................5

Imagequality...................................................7

Privacymasks..................................................9

Overlays.......................................................10

Streamingandstorage...........................................1 1

Events........................................................12

Applications....................................................13

Troubleshooting............................................14

Howtoresettofactorydefaultsettings.............................14

Howtocheckthecurrentrmware.................................14

Howtoupgradethermware.....................................14

Technicalissues,cluesandsolutions................................15

Performanceconsiderations.......................................16

Specications..............................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

17
17
17
17
18

2

AXISP37–PLENetworkCameras

Productoverview

Productoverview

1

Mountingbracket

2

Cameraunit

3

Domecover

4

IRillumination

5

Networkconnector(PoE)

6

SDcardslots

7

Controlbutton

8

StatusLEDindicator

9

Restartbutton

3

AXISP37–PLENetworkCameras

Findthedeviceonthenetwork

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both
applicationsarefreeandcanbedownloadedfromaxis.com/support

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour
deviceonthedevicepageataxis.com

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd
Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See
Setasecurepasswordfortherootaccountonpage4.

3.Theliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set
upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey
maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Changethedefaultpasswordthatcomeswitheachdevice.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage4.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

4

AXISP37–PLENetworkCameras

Setup

Setup

Productwebpageoverview

1

Liveviewcontrolbar

2

Liveview

3

Productname

4

Controls

5

Videocontrolbar

6

Settingstoggle

5

AXISP37–PLENetworkCameras

Setup

7

Settingstabs

Abouttheproduct'sbuilt-inhelp

Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s
featuresandtheirsettings.

6

AXISP37–PLENetworkCameras

Setup

Imagequality

Aboutremotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa
convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s
installationlocation.

Left:nofocus.Right:remotefocusapplied.

Left:nozoom.Right:remotezoomapplied.

HowtooptimizeIRillumination

Inmostcases,theexposureoftheimageisautomaticallyadjustedtoobtainoptimalimagequality.Sometimesifthecamerais
placedclosetoawalloracorner ,itmightresultinsaturatingpartsoftheimage.Whenthishappens,theLED’sclosesttothewallor
cornerareautomaticallydimmedtoavoidsaturatingtheimage.

Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,e.g.externallightsourcesinthescene,itis
sometimespossibletoachievebetterIR-illuminationbymanuallysettingtheintensityoftheLED’s.

1.GotoSettings>Image>Dayandnight,andturnonAllowIRillumination.

2.TurnonLiveviewcontrol.

3.MinimizeSettings.

4.Intheliveview,clickonIRilluminationandturnonIRlightandManualintensity.

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AXISP37–PLENetworkCameras

Setup

5.AdjustLEDintensity.

HowtobenetfromIRlightinlow-lightconditionsusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomatically
shifttonightmode.Innightmodethecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-whiteimages.
Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.

1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.

2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright
orDark.

Note

Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyou
settheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedlongerbuttherewillbemoreimageblurdue
tolow-lightnoise.

3.EnableAllowIRilluminationandSynchronizeIRilluminationtousethecamera’sbuilt-inIRlightwhenthenight
modeisactivated.

Howtoreducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Makesurethattheexposuremodeisautomatic.

Note

Increasingthemaxshuttervaluecanresultinmotionblur.

•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

•Tryloweringthemaxgainvalue.

Howtohandlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest
areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange
(WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image.

2.UsetheLocalcontrastslidertoadjusttheamountofWDR.

ImagewithoutWDR.

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AXISP37–PLENetworkCameras

Setup

ImagewithWDR.

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Howtomonitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

1.Dependingonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifyourproductdoesn’trotatetheviewautomatically,logintotheproduct’swebpageandgotoSettings>Stream>
Orientation.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format

Privacymasks

Howtohidepartsoftheimagewithprivacymasks

Whatisaprivacymask?

Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras
blocksofsolidcolororwithamosaicpattern.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

9

AXISP37–PLENetworkCameras

Setup

Important

Usingmultipleprivacymasksmayaffecttheproduct’sperformance.

Note

Youcannotaddprivacymaskstothequadstream,butitwillshowallprivacymasksconguredontheindividualchannels.

Howtocreateaprivacymask

Tocreateaprivacymask,gotoSettings>Privacymask.

Overlays

Aboutoverlays

Note

Theoverlayfeatureisnotsupportedforthequadstream,onlyfortheindividualvideostreams.

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp,
orduringproductinstallationandconguration.

Howtoshowanimageoverlay

1.GotoSettings>Overlay.

2.SelectCreateoverlayandselectImageoverlay.

3.ChooseImport.

4.Uploadownoverlayimage.

5.Choosetheimagefromthelistofimages.

6.Topositiontheimageoverlay,chooseCustomoroneofthepresets.

Howtoshowatextoverlaywhenthecameradetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.SelectCreateoverlayandselectTextoverlay.

6.Enter#Dinthetexteld.

7.Choosetextsizeandappearance.

8.Topositionthetextoverlay,chooseCustomoroneofthepresets.

Createanactionrule:

10

AXISP37–PLENetworkCameras

Setup

9.GotoSystem>Events>Actionrules.

10.CreateanactionrulewithAXISVideoMotionDetectionastrigger.

11.Fromthelistofactions,selectOverlaytext.

12.Type“Motiondetected”.

13.Settheduration.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Streamingandstorage

Howtochoosevideocompressionformat

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The
availableoptionsare:

MotionJPEG

MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen
displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion
videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion
JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

Howtoreducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

11

AXISP37–PLENetworkCameras

Setup

Howtosetupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Howtorecordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage12,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Aboutevents

Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct
canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen
theactionistriggerediscalledanactionrule.

Howtotriggeranaction

1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain
actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.

2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all
ofthemmustbemettotriggertheaction.

3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.

Howtorecordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto
stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

12

AXISP37–PLENetworkCameras

Setup

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createanactionrule:

4.GotoSettings>System>Eventsandaddanactionrule.

5.Typeanamefortheactionrule.

6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).

7.Fromthelistofactions,selectRecordvideo.

8.Selectanexistingstreamproleorcreateanewone.

9.Enableandsetthepre-triggertimeto5seconds.

10.EnableWhiletheruleisactive.

11.Enableandsetthepost-triggertimeto60seconds.

12.SelectSDcardfromthelistofstorageoptions.

13.ClickOk.

Howtoautomaticallysendanemailifsomeonespraypaintsthelens

1.GotoSystem>Detectors.

2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

Createanactionrule:

4.GotoEvents>Actionrulesandaddanactionrule.

5.Enteranamefortheactionrule.

6.Fromthelistoftriggers,selectDetectorsandthenselectTampering.

7.Fromthelistofactions,selectSendNoticationandthenselectarecipientfromthelistorclickNewRecipient
tocreateanewrecipient.

8.Enternameandaddressfortheemail.

9.ClickOk.

Applications

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications
forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify
thattheapplicationsworktogetherbeforedeployment.

13

AXISP37–PLENetworkCameras

Troubleshooting

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to
thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandtherestartbuttonatthesametime.

2.Releasetherestartbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator
ashesamber.

3.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset
tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

4.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand
clickDefault.

Howtocheckthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga
problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular
problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Howtoupgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein
thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread
theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest
rmwareandthereleasenotes,gotoaxis.com/support/rmware

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

14

AXISP37–PLENetworkCameras

Troubleshooting

2.Logintotheproductasanadministrator.

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the
productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason

Problemsafterrmware
upgrade

ProblemssettingtheIPaddress

Theproductislocatedona
differentsubnet

TheIPaddressisbeingused
byanotherdevice

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele
correspondstoyourproductandtryagain.

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion
fromtheMaintenancepage.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe
productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork
administratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS
window,typepingandtheIPaddressoftheproduct):

PossibleIPaddressconict
withanotherdeviceonthe
samesubnet

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen
changedbyDHCP

Theproductisaccessiblelocallybutnotexternally

Routerconguration

Firewallprotection

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress.
ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay
beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting
tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings.
SeeHowtoresettofactorydefaultsettingsonpage14.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen
changed,useAXISIPUtilityorAXISDeviceManagertolocatetheproductonthenetwork.Identify
theproductusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport
UPnP

ChecktheInternetrewallwithyournetworkadministrator.

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10...
thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork.
ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable
forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

®

.

15

AXISP37–PLENetworkCameras

Troubleshooting

Problemswithstreaming

MulticastH.264only
accessiblebylocalclients

NomulticastH.264
displayedintheclient

PoorrenderingofH.264
images

Colorsaturationisdifferent
inH.264andMotionJPEG

Lowerframeratethan
expected

Performanceconsiderations

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe
productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct
arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver .Thelatestdriverscanusuallybe
downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore
information.

•SeePerformanceconsiderationsonpage16.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors
affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe
CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe
bandwidth.

•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand
bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat
streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand
thegeneralperformance.

16

AXISP37–PLENetworkCameras

Specifications

Specifications

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDindicators

StatusLED

Unlit

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

StatusLEDbehaviorforfocusassistant

ThestatusLEDasheswhentheFocusAssistantisactive.

Color

RedTheimageisoutoffocus.

AmberTheimageisclosetofocus.

Green

Indication

Adjustthelens.

Thelensneedsnetuning.

Theimageisinfocus.

SDcardslot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsSD/SDHC/SDXCcards.

ForSDcardrecommendations,seeaxis.com

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

SD,SDHC,andSDXCLogosaretrademarksofSD-3CLLC.SD,SDHCandSDXCaretrademarksorregistered

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage14.

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe
statusLEDashesgreen.

17

AXISP37–PLENetworkCameras

Specifications

Restartbutton

Presstherestartbuttontorestarttheproduct.

Connectors

Networkconnector

RJ45withHighPoweroverEthernet(HighPoE).

18

UserManualVer.M2.1
AXISP37–PLENetworkCameras
©AxisCommunicationsAB,2018

Date:November2018

PartNo.T10127371