Axis P3717-PLE Service Manual

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AXISP37–PLENetworkCameras

AXIS P3717–PLE

Network Camera

UserManual

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AXISP37–PLENetworkCameras

TableofContents

Productoverview...........................................3

Findthedeviceonthenetwork................................4

Accessthedevice...............................................4

Aboutsecurepasswords..........................................4

Setup.....................................................5

Productwebpageoverview........................................5

Imagequality...................................................7

Privacymasks..................................................9

Overlays.......................................................10

Streamingandstorage...........................................1 1

Events........................................................12

Applications....................................................13

Troubleshooting............................................14

Howtoresettofactorydefaultsettings.............................14

Howtocheckthecurrentrmware.................................14

Howtoupgradethermware.....................................14

Technicalissues,cluesandsolutions................................15

Performanceconsiderations.......................................16

Specications..............................................

LEDindicators..................................................

SDcardslot....................................................

Buttons.......................................................

Connectors....................................................

17 17 17 17 18

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AXISP37–PLENetworkCameras

Productoverview

Mountingbracket

Cameraunit

Domecover

IRillumination

Networkconnector(PoE)

SDcardslots

Controlbutton

StatusLEDindicator

Restartbutton

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AXISP37–PLENetworkCameras

Findthedeviceonthenetwork

TondAxisdevicesonthenetworkandassignthemIPaddressesinWindows®,useAXISIPUtilityorAXISDeviceManager.Both applicationsarefreeandcanbedownloadedfromaxis.com/support

FormoreinformationabouthowtondandassignIPaddresses,seethedocumentHowtoassignanIPaddressandaccessyour deviceonthedevicepageataxis.com

Accessthedevice

1.OpenabrowserandentertheIPaddressorhostnameoftheAxisdevice.

IfyouhaveaMaccomputer(OSX),gotoSafari,clickonBonjourandselectthedevicefromthedrop-downlist.Toadd Bonjourasabrowserbookmark,gotoSafari>Preferences.

IfyoudonotknowtheIPaddress,useAXISIPUtilityorAXISDeviceManagertondthedeviceonthenetwork.

2.Entertheusernameandpassword.Ifyouaccessthedeviceforthersttime,youmustsettherootpassword.See Setasecurepasswordfortherootaccountonpage4.

3.Theliveviewpageopensinyourbrowser.

Aboutsecurepasswords

Important

Axisdevicessendtheinitiallysetpasswordincleartextoverthenetwork.Toprotectyourdeviceaftertherstlogin,set upasecureandencryptedHTTPSconnectionandthenchangethepassword.

Thedevicepasswordistheprimaryprotectionforyourdataandservices.Axisdevicesdonotimposeapasswordpolicyasthey maybeusedinvarioustypesofinstallations.

Toprotectyourdatawestronglyrecommendthatyou:

•Changethedefaultpasswordthatcomeswitheachdevice.

•Useapasswordwithatleast8characters,preferablycreatedbyapasswordgenerator .

•Don’texposethepassword.

•Changethepasswordatarecurringinterval,atleastonceayear.

Setasecurepasswordfortherootaccount

Important

Thedefaultadministratorusernameisroot.Ifthepasswordforrootislost,resetthedevicetofactorydefaultsettings.

1.Typeapassword.Followtheinstructionsaboutsecurepasswords.SeeAboutsecurepasswordsonpage4.

2.Retypethepasswordtoconrmthespelling.

3.ClickCreatelogin.Thepasswordhasnowbeencongured.

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AXISP37–PLENetworkCameras

Setup

Productwebpageoverview

Liveviewcontrolbar

Liveview

Productname

Controls

Videocontrolbar

Settingstoggle

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AXISP37–PLENetworkCameras

Setup

Settingstabs

Abouttheproduct'sbuilt-inhelp

Youcanaccessthebuilt-inhelpfromtheproduct’swebpage.Thehelpprovidesmoredetailedinformationontheproduct’s featuresandtheirsettings.

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AXISP37–PLENetworkCameras

Setup

Imagequality

Aboutremotefocusandzoom

Theremotefocusandzoomfunctionalityallowsyoutomakefocusandzoomadjustmentstoyourcamerafromacomputer.Itisa convenientwaytoensurethatthescene’sfocus,viewingangleandresolutionareoptimizedwithouthavingtovisitthecamera’s installationlocation.

Left:nofocus.Right:remotefocusapplied.

Left:nozoom.Right:remotezoomapplied.

HowtooptimizeIRillumination

Inmostcases,theexposureoftheimageisautomaticallyadjustedtoobtainoptimalimagequality.Sometimesifthecamerais placedclosetoawalloracorner ,itmightresultinsaturatingpartsoftheimage.Whenthishappens,theLED’sclosesttothewallor cornerareautomaticallydimmedtoavoidsaturatingtheimage.

Dependingontheinstallationenvironmentandtheconditionsaroundthecamera,e.g.externallightsourcesinthescene,itis sometimespossibletoachievebetterIR-illuminationbymanuallysettingtheintensityoftheLED’s.

1.GotoSettings>Image>Dayandnight,andturnonAllowIRillumination.

2.TurnonLiveviewcontrol.

3.MinimizeSettings.

4.Intheliveview,clickonIRilluminationandturnonIRlightandManualintensity.

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Setup

5.AdjustLEDintensity.

HowtobenetfromIRlightinlow-lightconditionsusingnightmode

Yourcamerausesvisiblelighttodelivercolorimagesduringtheday.Aslightdiminishes,youcansetthecameratoautomatically shifttonightmode.Innightmodethecamerausesbothvisiblelightandnear-infraredlighttodeliverblack-and-whiteimages. Sincethecamerausesmoreoftheavailablelightitcandeliverbrighter,moredetailed,images.

1.GotoSettings>Image>Dayandnight,andmakesurethattheIRcutlterissettoAuto.

2.Todetermineatwhatlightlevelyouwantthecameratoshifttonightmode,movetheThresholdslidertowardBright orDark.

Note

Ifyousettheshifttooccurwhenit’sbrighter,theimageremainssharperastherewillbelesslow-lightnoise.Ifyou settheshifttooccurwhenit’sdarker,theimagecolorsaremaintainedlongerbuttherewillbemoreimageblurdue tolow-lightnoise.

3.EnableAllowIRilluminationandSynchronizeIRilluminationtousethecamera’sbuilt-inIRlightwhenthenight modeisactivated.

Howtoreducenoiseinlow-lightconditions

Toreducenoiseinlow-lightconditions,youcanadjustoneormoreofthefollowingsettings:

•Makesurethattheexposuremodeisautomatic.

Note

Increasingthemaxshuttervaluecanresultinmotionblur.

•Theshutterspeedshouldbeasslowaspossible,whichmeansyoushouldsetmaxshuttertothehighestpossiblevalue.

•Reducesharpnessintheimage.

•Tryloweringthemaxgainvalue.

Howtohandlesceneswithstrongbacklight

Dynamicrangeisthedifferenceinlightlevelsinanimage.Insomecasesthedifferencebetweenthedarkestandthebrightest areascanbesignicant.Theresultisoftenanimagewhereeitherthedarkorthebrightareasarevisible.Widedynamicrange (WDR)makesbothdarkandbrightareasoftheimagevisible.

1.GotoSettings>Image.

2.UsetheLocalcontrastslidertoadjusttheamountofWDR.

ImagewithoutWDR.

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AXISP37–PLENetworkCameras

Setup

ImagewithWDR.

Note

WDRmaycauseartifactsintheimage.

FindoutmoreaboutWDRandhowtouseitataxis.com/web-articles/wdr

Howtomonitorlongandnarrowareas

Usecorridorformattobetterutilizethefulleldofviewinalongandnarrowarea,forexampleastaircase,hallway,road,ortunnel.

1.Dependingonyourproduct,turnthecameraorthe3-axislensinthecamera90°or270°.

2.Ifyourproductdoesn’trotatetheviewautomatically,logintotheproduct’swebpageandgotoSettings>Stream> Orientation.Rotatetheview90°or270°.

Findoutmoreataxis.com/axis-corridor-format

Privacymasks

Howtohidepartsoftheimagewithprivacymasks

Whatisaprivacymask?

Aprivacymaskisauser-denedareathatcoversapartofthemonitoredarea.Inthevideostream,privacymasksappeareitheras blocksofsolidcolororwithamosaicpattern.

You’llseetheprivacymaskonallsnapshots,recordedvideo,andlivestreams.

YoucanusetheVAPIX®applicationprogramminginterface(API)toturnofftheprivacymasks.

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Setup

Important

Usingmultipleprivacymasksmayaffecttheproduct’sperformance.

Note

Youcannotaddprivacymaskstothequadstream,butitwillshowallprivacymasksconguredontheindividualchannels.

Howtocreateaprivacymask

Tocreateaprivacymask,gotoSettings>Privacymask.

Overlays

Aboutoverlays

Note

Theoverlayfeatureisnotsupportedforthequadstream,onlyfortheindividualvideostreams.

Overlaysaresuperimposedoverthevideostream.Theyareusedtoprovideextrainformationduringrecordings,suchasatimestamp, orduringproductinstallationandconguration.

Howtoshowanimageoverlay

1.GotoSettings>Overlay.

2.SelectCreateoverlayandselectImageoverlay.

3.ChooseImport.

4.Uploadownoverlayimage.

5.Choosetheimagefromthelistofimages.

6.Topositiontheimageoverlay,chooseCustomoroneofthepresets.

Howtoshowatextoverlaywhenthecameradetectsmotion

Thisexampleexplainshowtodisplaythetext“Motiondetected”whenthecameradetectsmotion:

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Addtheoverlaytext:

4.GotoSettings>Overlay.

5.SelectCreateoverlayandselectTextoverlay.

6.Enter#Dinthetexteld.

7.Choosetextsizeandappearance.

8.Topositionthetextoverlay,chooseCustomoroneofthepresets.

Createanactionrule:

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Setup

9.GotoSystem>Events>Actionrules.

10.CreateanactionrulewithAXISVideoMotionDetectionastrigger.

11.Fromthelistofactions,selectOverlaytext.

12.Type“Motiondetected”.

13.Settheduration.

Note

Ifyouupdatetheoverlaytextitwillbeautomaticallyupdatedonallvideostreamsdynamically.

Streamingandstorage

Howtochoosevideocompressionformat

Decidewhichcompressionmethodtousebasedonyourviewingrequirements,andonthepropertiesofyournetwork.The availableoptionsare:

MotionJPEG

MotionJPEGorMJPEGisadigitalvideosequencethatismadeupofaseriesofindividualJPEGimages.Theseimagesarethen displayedandupdatedataratesufcienttocreateastreamthatshowsconstantlyupdatedmotion.Fortheviewertoperceivemotion videotheratemustbeatleast16imageframespersecond.Fullmotionvideoisperceivedat30(NTSC)or25(PAL)framespersecond.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage containedinthestream.

H.264orMPEG-4Part10/AVC

Note

H.264isalicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedtotheMotion JPEGformatandbyasmuchas50%comparedtotheMPEG-4standard.Thismeansthatlessnetworkbandwidthandstoragespace arerequiredforavideole.Orseenanotherway,highervideoqualitycanbeachievedforagivenbitrate.

Howtoreducebandwidthandstorage

Important

Ifyoureducethebandwidthitcanresultinlossofdetailsinthepicture.

1.GotoliveviewandselectH.264.

2.GotoSettings>Stream.

3.Dooneormoreofthefollowing:

-TurnontheZipstreamfunctionalityandselectthedesiredlevel.

-TurnondynamicGOPandsetahighGOPlengthvalue.

-Increasethecompression.

-TurnondynamicFPS.

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Setup

Howtosetupnetworkstorage

Tostorerecordingsonthenetwork,youneedtosetupnetworkstorage:

1.GotoSettings>System>Storage.

2.ClickSetupunderNetworkstorage.

3.EntertheIPaddressofthehostserver.

4.Enterthenameofthesharedlocationonthehostserver.

5.Movetheswitchifthesharerequiresalogin,andenterusernameandpassword.

6.ClickConnect.

Howtorecordandwatchvideo

Torecordvideoyoumustrstsetupnetworkstorage,seeHowtosetupnetworkstorageonpage12,orhaveanSDcardinstalled.

1.Gotothecamera’sliveview.

2.ClickonRecordoncetostartrecordingandonemoretimetostoprecording.

Towatchyourrecording:

1.ClickonStorage>Gotorecordings.

2.Selectyourrecordinginthelistanditwillplayautomatically.

Events

Aboutevents

Theeventpagesallowyoutocongureyourproducttoperformactionswhendifferenteventsoccur.Forexample,theproduct canstartarecordingorsendanemailnoticationwhenmotionisdetected.Thesetofconditionsthatdeneshowandwhen theactionistriggerediscalledanactionrule.

Howtotriggeranaction

1.GotoSettings>System>Eventstosetupanactionrule.Theactionruledeneswhenthecamerawillperformcertain actions.Actionrulescanbesetupasscheduled,recurring,orforexample,triggeredbymotiondetection.

2.SelectwhatTriggermustbemettotriggertheaction.Ifyouspecifymorethanonetriggerfortheactionrule,all ofthemmustbemettotriggertheaction.

3.SelectwhichActionthecamerashouldperformwhentheconditionsaremet.

Note

Ifyoumakechangestoanactiveactionrule,theactionruleneedstoberestartedforthechangestotakeeffect.

Howtorecordvideowhenthecameradetectsmotion

ThisexampleexplainshowtosetupthecameratostartrecordingtotheSDcardvesecondsbeforeitdetectsmotionandto stoponeminuteafter.

MakesuretheAXISVideoMotionDetectionapplicationisrunning:

1.GotoSettings>Apps>AXISVideoMotionDetection.

2.Starttheapplicationifitisnotalreadyrunning.

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Setup

3.Makesureyouhavesetuptheapplicationaccordingtoyourneeds.

Createanactionrule:

4.GotoSettings>System>Eventsandaddanactionrule.

5.Typeanamefortheactionrule.

6.Fromthelistoftriggers,selectApplicationsandthenselectAXISVideoMotionDetection(VMD).

7.Fromthelistofactions,selectRecordvideo.

8.Selectanexistingstreamproleorcreateanewone.

9.Enableandsetthepre-triggertimeto5seconds.

10.EnableWhiletheruleisactive.

11.Enableandsetthepost-triggertimeto60seconds.

12.SelectSDcardfromthelistofstorageoptions.

13.ClickOk.

Howtoautomaticallysendanemailifsomeonespraypaintsthelens

1.GotoSystem>Detectors.

2.TurnonTriggerondarkimages.Thiswilltriggeranalarmifthelensissprayed,covered,orrenderedseverelyoutoffocus.

3.SetadurationforTriggerafter.Thevalueindicatesthetimethatmustpassbeforeanemailissent.

Createanactionrule:

4.GotoEvents>Actionrulesandaddanactionrule.

5.Enteranamefortheactionrule.

6.Fromthelistoftriggers,selectDetectorsandthenselectTampering.

7.Fromthelistofactions,selectSendNoticationandthenselectarecipientfromthelistorclickNewRecipient tocreateanewrecipient.

8.Enternameandaddressfortheemail.

9.ClickOk.

Applications

Aboutapplications

AXISCameraApplicationPlatform(ACAP)isanopenplatformthatenablesthirdpartiestodevelopanalyticsandotherapplications forAxisproducts.Tondoutmoreaboutavailableapplications,downloads,trialsandlicenses,gotoaxis.com/applications

TondtheusermanualsforAxisapplications,gotoaxis.com

Note

•Severalapplicationscanrunatthesametimebutsomeapplicationsmightnotbecompatiblewitheachother.Certain

combinationsofapplicationsmightrequiretoomuchprocessingpowerormemoryresourceswhenruninparallel.Verify thattheapplicationsworktogetherbeforedeployment.

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AXISP37–PLENetworkCameras

Troubleshooting

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Howtoresettofactorydefaultsettings

Important

Resettofactorydefaultshouldbeusedwithcaution.Aresettofactorydefaultresetsallsettings,includingtheIPaddress,to thefactorydefaultvalues.

Toresettheproducttothefactorydefaultsettings:

1.Pressandholdthecontrolbuttonandtherestartbuttonatthesametime.

2.Releasetherestartbuttonbutcontinuetoholddownthecontrolbuttonfor15–30secondsuntilthestatusLEDindicator ashesamber.

3.Releasethecontrolbutton.TheprocessiscompletewhenthestatusLEDindicatorturnsgreen.Theproducthasbeenreset tothefactorydefaultsettings.IfnoDHCPserverisavailableonthenetwork,thedefaultIPaddressis192.168.0.90

4.UsetheinstallationandmanagementsoftwaretoolstoassignanIPaddress,setthepasswordandaccessthevideostream.

Itisalsopossibletoresetparameterstofactorydefaultthroughthewebinterface.GotoSettings>System>Maintenanceand clickDefault.

Howtocheckthecurrentrmware

Firmwareisthesoftwarethatdeterminesthefunctionalityofnetworkdevices.Oneofyourrstactionswhentroubleshootinga problemshouldbetocheckthecurrentrmwareversion.Thelatestversionmaycontainacorrectionthatxesyourparticular problem.

Tocheckthecurrentrmware:

1.Gototheproduct’swebpage.

2.Clickonthehelpmenu.

3.ClickAbout.

Howtoupgradethermware

Important

Preconguredandcustomizedsettingsaresavedwhenthermwareisupgraded(providedthatthefeaturesareavailablein thenewrmware)althoughthisisnotguaranteedbyAxisCommunicationsAB.

Important

Makesuretheproductremainsconnectedtothepowersourcethroughouttheupgradeprocess.

Note

Whenyouupgradetheproductwiththelatestrmware,theproductreceivesthelatestfunctionalityavailable.Alwaysread theupgradeinstructionsandreleasenotesavailablewitheachnewreleasebeforeupgradingthermware.Tondthelatest rmwareandthereleasenotes,gotoaxis.com/support/rmware

1.Downloadthelatestrmwareletoyourcomputer,availablefreeofchargeataxis.com/support/rmware

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AXISP37–PLENetworkCameras

Troubleshooting

2.Logintotheproductasanadministrator.

3.GotoSettings>System>Maintenance.Followtheinstructionsonthepage.Whentheupgradehasnished,the productrestartsautomatically.

AXISDeviceManagercanbeusedformultipleupgrades.Findoutmoreataxis.com/products/axis-device-manager

Technicalissues,cluesandsolutions

Ifyoucan’tndwhatyou’relookingforhere,trythetroubleshootingsectionataxis.com/support

Problemsupgradingthermware

FirmwareupgradefailureIfthermwareupgradefails,theproductreloadsthepreviousrmware.Themostcommonreason

Problemsafterrmware upgrade

ProblemssettingtheIPaddress

Theproductislocatedona differentsubnet

TheIPaddressisbeingused byanotherdevice

isthatthewrongrmwarelehasbeenuploaded.Checkthatthenameofthermwarele correspondstoyourproductandtryagain.

Ifyouexperienceproblemsafterarmwareupgrade,rollbacktothepreviouslyinstalledversion fromtheMaintenancepage.

IftheIPaddressintendedfortheproductandtheIPaddressofthecomputerusedtoaccessthe productarelocatedondifferentsubnets,youcannotsettheIPaddress.Contactyournetwork administratortoobtainanIPaddress.

DisconnecttheAxisproductfromthenetwork.Runthepingcommand(inaCommand/DOS window,typepingandtheIPaddressoftheproduct):

PossibleIPaddressconict withanotherdeviceonthe samesubnet

Theproductcannotbeaccessedfromabrowser

Cannotlogin

TheIPaddresshasbeen changedbyDHCP

Theproductisaccessiblelocallybutnotexternally

Routerconguration

Firewallprotection

ThestaticIPaddressintheAxisproductisusedbeforetheDHCPserversetsadynamicaddress. ThismeansthatifthesamedefaultstaticIPaddressisalsousedbyanotherdevice,theremay beproblemsaccessingtheproduct.

WhenHTTPSisenabled,ensurethatthecorrectprotocol(HTTPorHTTPS)isusedwhenattempting tologin.Youmayneedtomanuallytypehttporhttpsinthebrowser’saddresseld.

Ifthepasswordfortheuserrootislost,theproductmustberesettothefactorydefaultsettings. SeeHowtoresettofactorydefaultsettingsonpage14.

IPaddressesobtainedfromaDHCPserveraredynamicandmaychange.IftheIPaddresshasbeen changed,useAXISIPUtilityorAXISDeviceManagertolocatetheproductonthenetwork.Identify theproductusingitsmodelorserialnumber,orbytheDNSname(ifthenamehasbeencongured).

Ifrequired,astaticIPaddresscanbeassignedmanually.Forinstructions,gotoaxis.com/support

CheckthatyourrouterallowsincomingdatatrafctotheAxisproduct.Theroutermustsupport UPnP

ChecktheInternetrewallwithyournetworkadministrator.

•Ifyoureceive:Replyfrom<IPaddress>:bytes=32;time=10... thismeansthattheIPaddressmayalreadybeinusebyanotherdeviceonthenetwork. ObtainanewIPaddressfromthenetworkadministratorandreinstalltheproduct.

•Ifyoureceive:Requesttimedout,thismeansthattheIPaddressisavailable forusewiththeAxisproduct.Checkallcablingandreinstalltheproduct.

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AXISP37–PLENetworkCameras

Troubleshooting

Problemswithstreaming

MulticastH.264only accessiblebylocalclients

NomulticastH.264 displayedintheclient

PoorrenderingofH.264 images

Colorsaturationisdifferent inH.264andMotionJPEG

Lowerframeratethan expected

Performanceconsiderations

Checkifyourroutersupportsmulticasting,oriftheroutersettingsbetweentheclientandthe productneedtobecongured.TheTTL(TimeToLive)valuemayneedtobeincreased.

CheckwithyournetworkadministratorthatthemulticastaddressesusedbytheAxisproduct arevalidforyournetwork.

Checkwithyournetworkadministratortoseeifthereisarewallpreventingviewing.

Ensurethatyourgraphicscardisusingthelatestdriver .Thelatestdriverscanusuallybe downloadedfromthemanufacturer’swebsite.

Modifythesettingsforyourgraphicsadapter.Gototheadapter’sdocumentationformore information.

•SeePerformanceconsiderationsonpage16.

•Reducethenumberofapplicationsrunningontheclientcomputer.

•Limitthenumberofsimultaneousviewers.

•Checkwiththenetworkadministratorthatthereisenoughbandwidthavailable.

•Lowertheimageresolution.

Whensettingupyoursystem,itisimportanttoconsiderhowvarioussettingsandsituationsaffecttheperformance.Somefactors affecttheamountofbandwidth(thebitrate)required,otherscanaffecttheframerate,andsomeaffectboth.Iftheloadonthe CPUreachesitsmaximum,thisalsoaffectstheframerate.

Thefollowingfactorsarethemostimportanttoconsider:

•Highimageresolutionorlowercompressionlevelsresultinimagescontainingmoredatawhichinturnaffectsthe bandwidth.

•RotatingthelensmanuallywillresultinbetterperformancecomparedtorotatingtheimagefromtheGUI.

•AccessbylargenumbersofMotionJPEGorunicastH.264clientsaffectsthebandwidth.

•Simultaneousviewingofdifferentstreams(resolution,compression)bydifferentclientsaffectsbothframerateand bandwidth.

Useidenticalstreamswhereverpossibletomaintainahighframerate.Streamprolescanbeusedtoensurethat streamsareidentical.

•AccessingMotionJPEGandH.264videostreamssimultaneouslyaffectsbothframerateandbandwidth.

•Heavyusageofeventsettingsaffectstheproduct’sCPUloadwhichinturnaffectstheframerate.

•UsingHTTPSmayreduceframerate,inparticularifstreamingMotionJPEG.

•Heavynetworkutilizationduetopoorinfrastructureaffectsthebandwidth.

•Viewingonpoorlyperformingclientcomputerslowersperceivedperformanceandaffectsframerate.

•RunningmultipleAXISCameraApplicationPlatform(ACAP)applicationssimultaneouslymayaffecttheframerateand thegeneralperformance.

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AXISP37–PLENetworkCameras

Speciﬁcations

Tondthelatestversionoftheproduct’sdatasheet,gototheproductpageataxis.comandlocateSupport&Documentation.

LEDindicators

StatusLED

Unlit

GreenShowssteadygreenfor10secondsfornormaloperationafterstartupcompleted.

Amber

Amber/RedFlashesamber/redifnetworkconnectionisunavailableorlost.

Indication

Connectionandnormaloperation.

Steadyduringstartup.Flashesduringrmwareupgradeorresettofactorydefault.

StatusLEDbehaviorforfocusassistant

ThestatusLEDasheswhentheFocusAssistantisactive.

Color

RedTheimageisoutoffocus.

AmberTheimageisclosetofocus.

Green

Indication

Adjustthelens.

Thelensneedsnetuning.

Theimageisinfocus.

SDcardslot

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.Donotusesharptools,metalobjects,orexcessiveforcewheninsertingorremovingthe

SDcard.Useyourngerstoinsertandremovethecard.

•Riskofdatalossandcorruptedrecordings.DonotremovetheSDcardwhiletheproductisrunning.UnmounttheSDcard

fromtheproduct’swebpagebeforeremoval.

ThisproductsupportsSD/SDHC/SDXCcards.

ForSDcardrecommendations,seeaxis.com

trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

SD,SDHC,andSDXCLogosaretrademarksofSD-3CLLC.SD,SDHCandSDXCaretrademarksorregistered

Buttons

Controlbutton

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.SeeHowtoresettofactorydefaultsettingsonpage14.

•ConnectingtoanAXISVideoHostingSystemservice.Toconnect,pressandholdthebuttonforabout3secondsuntilthe statusLEDashesgreen.

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AXISP37–PLENetworkCameras

Speciﬁcations

Restartbutton

Presstherestartbuttontorestarttheproduct.

Connectors

Networkconnector

RJ45withHighPoweroverEthernet(HighPoE).

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Date:November2018

PartNo.T10127371