Axis P3364-VE User Manual

AXISP3364-VENetworkCamera

UserManual

AboutthisDocument

ThismanualisintendedforadministratorsandusersofAXISP3364-VE
FixedDomeNetworkCamera,andisapplicabletormware5.60and
later.Itincludesinstructionsforusingandmanagingtheproducton
yournetwork.Previousexperienceofnetworkingwillbeofusewhen
usingthisproduct.SomeknowledgeofUNIXorLinux-basedsystems
mayalsobeusefulwhendevelopingshellscriptsandapplications.Later
versionsofthisdocumentwillbepostedatwww.axis.com.Seealsothe
product’sonlinehelp,availablethroughtheweb-basedinterface.

LegalConsiderations

Videoandaudiosurveillancecanberegulatedbylawsthatvaryfrom
countrytocountry.Checkthelawsinyourlocalregionbeforeusing
thisproductforsurveillancepurposes.

Thisproductincludesone(1)H.264decoderlicenseandone(1)AAC
decoderlicense.Topurchasefurtherlicenses,contactyourreseller.

Liability

Everycarehasbeentakeninthepreparationofthisdocument.Please
informyourlocalAxisofceofanyinaccuraciesoromissions.Axis
CommunicationsABcannotbeheldresponsibleforanytechnicalor
typographicalerrorsandreservestherighttomakechangestothe
productandmanualswithoutpriornotice.AxisCommunicationsAB
makesnowarrantyofanykindwithregardtothematerialcontained
withinthisdocument,including,butnotlimitedto,theimplied
warrantiesofmerchantabilityandtnessforaparticularpurpose.Axis
CommunicationsABshallnotbeliablenorresponsibleforincidentalor
consequentialdamagesinconnectionwiththefurnishing,performance
oruseofthismaterial.Thisproductisonlytobeusedforitsintended
purpose.

IntellectualPropertyRights

AxisABhasintellectualpropertyrightsrelatingtotechnologyembodied
intheproductdescribedinthisdocument.Inparticular,andwithout
limitation,theseintellectualpropertyrightsmayincludeoneormore
ofthepatentslistedatwww.axis.com/patent.htmandoneormore
additionalpatentsorpendingpatentapplicationsintheUSandother
countries.

Thisproductcontainslicensedthird-partysoftware.Seethemenuitem
“About”intheproduct’suserinterfaceformoreinformation.

ThisproductcontainssourcecodecopyrightAppleComputer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see

www.opensource.apple.com/apsl).Thesourcecodeisavailablefrom
https://developer.apple.com/bonjour/

EquipmentModications

Thisequipmentmustbeinstalledandusedinstrictaccordancewiththe
instructionsgivenintheuserdocumentation.Thisequipmentcontains
nouser-serviceablecomponents.Unauthorizedequipmentchangesor
modicationswillinvalidateallapplicableregulatorycertications
andapprovals.

TrademarkAcknowledgments

AXISCOMMUNICATIONS,AXIS,ETRAX,ARTPECandVAPIXare
registeredtrademarksortrademarkapplicationsofAxisABinvarious
jurisdictions.Allothercompanynamesandproductsaretrademarksor
registeredtrademarksoftheirrespectivecompanies.

Apple,Boa,Apache,Bonjour,Ethernet,InternetExplorer,Linux,
Microsoft,Mozilla,Real,SMPTE,QuickTime,UNIX,Windows,Windows
VistaandWWWareregisteredtrademarksoftherespectiveholders.
JavaandallJava-basedtrademarksandlogosaretrademarksor
registeredtrademarksofOracleand/oritsafliates.UPnP
certicationmarkoftheUPnP

SD,SDHCandSDXCaretrademarksorregisteredtrademarksofSD-3C,
LLCintheUnitedStates,othercountriesorboth.Also,miniSD,microSD,
miniSDHC,microSDHC,microSDXCarealltrademarksorregistered
trademarksofSD-3C,LLCintheUnitedStates,othercountriesorboth.

TM

ImplementersCorporation.

TM

isa

RegulatoryInformation

Europe

ThisproductcomplieswiththeapplicableCEmarkingdirectives

andharmonizedstandards:

•ElectromagneticCompatibility(EMC)Directive2004/108/EC.See

ElectromagneticCompatibility(EMC)onpage2.

•LowVoltage(LVD)Directive2006/95/EC.SeeSafetyonpage2.

•RestrictionsofHazardousSubstances(RoHS)Directive201 1/65/EU.

SeeDisposalandRecyclingonpage3.
Acopyoftheoriginaldeclarationofconformitymaybeobtainedfrom
AxisCommunicationsAB.SeeContactInformationonpage3.

ElectromagneticCompatibility(EMC)

Thisequipmenthasbeendesignedandtestedtofulllapplicable
standardsfor:

•Radiofrequencyemissionwheninstalledaccordingtothe

instructionsandusedinitsintendedenvironment.

•Immunitytoelectricalandelectromagneticphenomenawhen

installedaccordingtotheinstructionsandusedinitsintended

environment.

USA

Thisequipmenthasbeentestedusingashieldednetworkcable(STP)
andfoundtocomplywiththelimitsforaClassBdigitaldevice,
pursuanttopart15oftheFCCRules.Theselimitsaredesigned
toprovidereasonableprotectionagainstharmfulinterferenceina
residentialinstallation.Thisequipmentgenerates,usesandcanradiate
radiofrequencyenergyand,ifnotinstalledandusedinaccordance
withtheinstructions,maycauseharmfulinterferencetoradio
communications.However,thereisnoguaranteethatinterference
willnotoccurinaparticularinstallation.Ifthisequipmentdoes
causeharmfulinterferencetoradioortelevisionreception,which
canbedeterminedbyturningtheequipmentoffandon,theuseris
encouragedtotrytocorrecttheinterferencebyoneormoreofthe
followingmeasures:

•Reorientorrelocatethereceivingantenna.

•Increasetheseparationbetweentheequipmentandreceiver.

•Connecttheequipmentintoanoutletonacircuitdifferentfrom

thattowhichthereceiverisconnected.

•Consultthedealeroranexperiencedradio/TVtechnicianforhelp.

Theproductshallbeconnectedusingashieldednetworkcable(STP)
thatisproperlygrounded.

Canada

ThisdigitalapparatuscomplieswithCANICES-3(ClassB).Theproduct
shallbeconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.
CetappareilnumériqueestconformeàlanormeCANNMB-3(classeB).
Leproduitdoitêtreconnectéàl'aided'uncâbleréseaublindé(STP)qui
estcorrectementmisàlaterre.

Thisproductfulllstherequirementsforimmunityaccording
toEN61000-6-1residential,commercialandlight-industrial
environments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN61000-6-2industrialenvironments.

Thisproductfulllstherequirementsforimmunityaccordingto
EN55024ofceandcommercialenvironments

Australia/NewZealand

ThisdigitalequipmentfulllstherequirementsforRFemission
accordingtotheClassBlimitofAS/NZSCISPR22.Theproductshall
beconnectedusingashieldednetworkcable(STP)thatisproperly
grounded.

Japan

この装置は、クラスB情報技術装置です。この装置は、家
庭環境で使用することを目的としていますが、この装置が
ラジオやテレビジョン受信機に近接して使用されると、受
信障害を引き起こすことがあります。取扱説明書に従って
正しい取り扱いをして下さい。本製品は、シールドネット
ワークケーブル(STP)を使用して接続してください。また
適切に接地してください。

Korea

이기기는가정용(B급)전자파적합기기로서주로가정에
서사용하는것을목적으로하며,모든지역에서사용할수
있습니다.적절히접지된STP(shieldedtwistedpair)케이
블을사용하여제품을연결하십시오.

Safety

ThisproductcomplieswithIEC/EN/UL60950-1and
IEC/EN/UL60950-22,SafetyofInformationTechnology
Equipment.Theproductshallbegroundedeitherthroughashielded
networkcable(STP)orotherappropriatemethod.

Battery

LowbatterypoweraffectstheoperationoftheRTC,causingittoreset
ateverypower-up.Whenthebatteryneedsreplacing,alogmessage
willappearintheproduct’sserverreport.Formoreinformationabout
theserverreport,seetheproduct´ssetuppagesorcontactAxissupport.

Thebatteryshouldnotbereplacedunlessrequired,butifthebattery
doesneedreplacing,contactAxissupportatwww.axis.com/techsupfor
assistance.

WARNING

•Riskofexplosionifthebatteryisincorrectlyreplaced.

•Replaceonlywithanidenticalbatteryorabatterywhichis

recommendedbyAxis.

•Disposeofusedbatteriesaccordingtolocalregulationsor

thebatterymanufacturer'sinstructions.

DisposalandRecycling

Whenthisproducthasreachedtheendofitsusefullife,disposeof
itaccordingtolocallawsandregulations.Forinformationabout
yournearestdesignatedcollectionpoint,contactyourlocalauthority
responsibleforwastedisposal.Inaccordancewithlocallegislation,
penaltiesmaybeapplicableforincorrectdisposalofthiswaste.

Europe

Thissymbolmeansthattheproductshallnotbedisposedof
togetherwithhouseholdorcommercialwaste.Directive2012/19/EU
onwasteelectricalandelectronicequipment(WEEE)isapplicablein
theEuropeanUnionmemberstates.Topreventpotentialharmto
humanhealthandtheenvironment,theproductmustbedisposed
ofinanapprovedandenvironmentallysaferecyclingprocess.For
informationaboutyournearestdesignatedcollectionpoint,contact
yourlocalauthorityresponsibleforwastedisposal.Businessesshould
contacttheproductsupplierforinformationabouthowtodispose
ofthisproductcorrectly.

ThisproductcomplieswiththerequirementsofDirective201 1/65/EUon
therestrictionoftheuseofcertainhazardoussubstancesinelectrical
andelectronicequipment(RoHS).

China

Thisproductcomplieswiththerequirementsofthelegislative
actAdministrationontheControlofPollutionCausedbyElectronic
InformationProducts(ACPEIP).

ContactInformation

AxisCommunicationsAB
Emdalavägen14
22369Lund
Sweden

Tel:[phone]
Fax:[phone]

www.axis.com

Support

Shouldyourequireanytechnicalassistance,pleasecontactyourAxis
reseller.Ifyourquestionscannotbeansweredimmediately,your
resellerwillforwardyourqueriesthroughtheappropriatechannelsto
ensurearapidresponse.IfyouareconnectedtotheInternet,youcan:

•downloaduserdocumentationandsoftwareupdates

•ndanswerstoresolvedproblemsintheFAQdatabase.Search

byproduct,category,orphrase

•reportproblemstoAxissupportstaffbyloggingintoyourprivate

supportarea

•chatwithAxissupportstaff

•visitAxisSupportatwww.axis.com/techsup/

LearnMore!

VisitAxislearningcenterwww.axis.com/academy/forusefultrainings,
webinars,tutorialsandguides.

AXISP3364-VENetworkCamera

TableofContents

HardwareOverview..........................................6

ConnectorsandButtons..........................................6

LEDIndicators..................................................8

AccesstheProduct..........................................9

AccessfromaBrowser...........................................9

AccessfromtheInternet..........................................9

SettheRootPassword...........................................10

TheLiveViewPage..............................................10

MediaStreams.............................................14

HowtoStreamH.264............................................14

MJPEG........................................................14

AXISMediaControl(AMC)........................................14

AlternativeMethodsofAccessingtheVideoStream....................15

AccessAudioStreams............................................16

SetUptheProduct..........................................17

BasicSetup....................................................17

VideoandAudio............................................18

SetUpVideoStreams............................................18

StreamProles.................................................19

CameraSettings................................................20

ViewArea.....................................................22

Overlay........................................................22

PrivacyMask...................................................24

Focus&Zoom..................................................24

SetUpAudio...................................................25

AudioClips....................................................26

ConguretheLiveViewPage.................................27

PTZ(PanTiltZoom).........................................29

PresetPositions.................................................29

GuardTour.....................................................29

Advanced......................................................29

Detectors..................................................31

CameraTampering..............................................31

MotionDetection...............................................31

AudioDetection................................................33

Applications...............................................34

ApplicationLicenses.............................................34

UploadApplication..............................................34

ApplicationConsiderations........................................34

Events....................................................36

SetUpActionRules.............................................36

AddRecipients..................................................38

CreateSchedules................................................39

SetUpRecurrences..............................................39

Recordings.................................................40

FindRecordings.................................................40

PlayRecording..................................................40

ExportVideoClip................................................41

RecordingList..................................................41

ContinuousRecording............................................42

Languages.................................................43

SystemOptions.............................................44

Security.......................................................44

Date&Time....................................................46

Network.......................................................47

Storage.......................................................52

Ports&Devices.................................................54

Maintenance...................................................54

Support.......................................................55

Advanced......................................................55

ResettoFactoryDefaultSettings...................................56

4

AXISP3364-VENetworkCamera

TableofContents

Troubleshooting............................................57

ChecktheFirmware.............................................57

UpgradetheFirmware...........................................57

EmergencyRecoveryProcedure....................................57

Symptoms,PossibleCausesandRemedialActions.....................58

TechnicalSpecications......................................61

Connectors....................................................63

PerformanceConsiderations.......................................65

5

AXISP3364-VENetworkCamera

10 11 12

213 4 5 6 7

8 9

14

13

HardwareOverview

HardwareOverview

1.

Cameraunit

2.

Networkconnector(PoE)

3.

Audioout

4.

LEDconnectors

5.

Audioin

6.

I/Oconnector

7.

Controlbutton

8.

Fanoutputconnector

9.

SDmemorycardslot

10.

Mountingbracket

11.

Networkcable

12.

Unitcasing

13.

Serialnumber

14.

Heater

CAUTION

Theheatermaybehot!

ConnectorsandButtons

Fortechnicalspecications,seepage61.

6

AXISP3364-VENetworkCamera

HardwareOverview

NetworkConnector

RJ45EthernetconnectorwithPoweroverEthernet(PoE).

NO

TICE

NO NO

TICE TICE

Theproductshallbeconnectedusingashieldednetworkcable(STP).Allcablesconnectingtheproducttothenetworkshall
beintendedfortheirspecicuse.Makesurethatthenetworkdevicesareinstalledinaccordancewiththemanufacturer’s
instructions.Forinformationaboutregulatoryrequirements,seeElectromagneticCompatibility(EMC)onpage2.

I/OConnector

Usewithexternaldevicesincombinationwith,forexample,tamperingalarms,motiondetection,eventtriggering,timelapserecording
andalarmnotications.Inadditiontothe0VDCreferencepointandpower(DCoutput),theI/Oconnectorprovidestheinterfaceto:

•Digitaloutput–ForconnectingexternaldevicessuchasrelaysandLEDs.Connecteddevicescanbeactivatedbythe
VAPIX®ApplicationProgrammingInterface,outputbuttonsontheLiveViewpageorbyanActionRule.Theoutputwill
showasactive(shownunderSystemOptions>Ports&Devices)ifthealarmdeviceisactivated.

•Digitalinput–Analarminputforconnectingdevicesthatcantogglebetweenanopenandclosedcircuit,forexample:
PIRs,door/windowcontacts,glassbreakdetectors,etc.Whenasignalisreceivedthestatechangesandtheinputbecomes
active(shownunderSystemOptions>Ports&Devices).

AudioConnector

TheAxisproducthasthefollowingaudioconnectors:

•Audioin(pink)–3.5mminputforamonomicrophone,oraline-inmonosignal.

•Audioout(green)–3.5mmoutputforaudio(linelevel)thatcanbeconnectedtoapublicaddress(PA)systemoran
activespeakerwithabuilt-inamplier.Astereoconnectormustbeusedforaudioout.

Foraudioin,theleftchannelisusedfromastereosignal.

SDCardSlot

NO

TICE

NO NO

TICE TICE

•RiskofdamagetoSDcard.DonotusesharptoolsorexcessiveforcewheninsertingorremovingtheSDcard.

•Riskofdataloss.Topreventdatacorruption,theSDcardshouldbeunmountedbeforeremoval.Tounmount,gotoSetup>

SystemOptions>Storage>SDCardandclickUnmount.

ThisproductsupportsSD/SDHC/SDXCcards(notincluded).

ForSDcardrecommendations,seewww.axis.com

ControlButton

Forlocationofthecontrolbutton,seeHardwareOverviewonpage6.

Thecontrolbuttonisusedfor:

•Resettingtheproducttofactorydefaultsettings.Seepage56.

•ConnectingtoanAXISVideoHostingSystemservice.Seepage48.Toconnect,pressandholdthebuttonforabout3
secondsuntiltheStatusLEDashesgreen.

•ConnectingtoAXISInternetDynamicDNSService.Seepage48.Toconnect,pressandholdthebuttonforabout3seconds.

7

AXISP3364-VENetworkCamera

HardwareOverview

LEDIndicators

Note

•TheStatusLEDcanbeconguredtobeunlitduringnormaloperation.Tocongure,gotoSetup>SystemOptions>Ports

&Devices>LED.Seetheonlinehelpformoreinformation.

•TheStatusLEDcanbeconguredtoashwhileaneventisactive.

•TheStatusLEDcanbeconguredtoashforidentifyingtheunit.GotoSetup>SystemOptions>Maintenance.

StatusLED

GreenSteadygreenfornormaloperation.

Amber

RedFlashesredforrmwareupgradefailure.

NetworkLEDIndication

Green

Amber

UnlitNonetworkconnection.

PowerLEDIndication

Green

Amber

Indication

Steadyduringstartupandwhenrestoringsettings.

Steadyforconnectiontoa100Mbit/snetwork.Flashesfornetworkactivity.

Steadyforconnectiontoa10Mbit/snetwork.Flashesfornetworkactivity.

Normaloperation.

Flashesgreen/amberduringrmwareupgrade.

8

AXISP3364-VENetworkCamera

AccesstheProduct

AccesstheProduct

ToinstalltheAxisproduct,seetheInstallationGuidesuppliedwiththeproduct.

Theproductcanbeusedwithmostoperatingsystemsandbrowsers.Therecommendedbrowsersare

•InternetExplorer

•Safari

•Chrome

SeeTechnicalSpecicationsonpage61.

ToviewstreamingvideoinInternetExplorer,allowinstallationofAXISMediaControl(AMC)whenprompted.

TheAxisproductincludesone(1)H.264decoderlicenseforviewingvideostreamsandone(1)AACaudiolicense.Thelicensesare
automaticallyinstalledwithAMC.Theadministratorcandisabletheinstallationofthedecoders,topreventinstallationofunlicensed
copies.

Note

•QuickTime

•Ifyourcomputerrestrictstheuseofadditionalsoftwarecomponents,theproductcanbeconguredtouseaJavaapplet

®

withOSX

TM

forviewingMotionJPEG.

®

withWindows

®

orFirefox

TM

®

withotheroperatingsystems.

isalsosupportedforviewingH.264streamsandforaudio.

®

AccessfromaBrowser

1.Startawebbrowser.

2.EntertheIPaddressorhostnameoftheAxisproductinthebrowser’sLocation/Addresseld.

ToaccesstheproductfromaMaccomputer(OSX),gotoSafari,clickonBonjourandselecttheproductfromthe
drop-downlist.

IfyoudonotknowtheIPaddress,useAXISIPUtilitytolocatetheproductonthenetwork.Forinformationabout
howtodiscoverandassignanIPaddress,seethedocumentAssignanIPAddressandAccesstheVideoStreamonAxis
Supportwebatwww.axis.com/techsup

Note

ToshowBonjourasabrowserbookmark,gotoSafari>Preferences.

3.Enteryourusernameandpassword.Ifthisisthersttimetheproductisaccessed,therootpasswordmustrstbe
congured.Forinstructions,seeSettheRootPasswordonpage10.

4.Theproduct’sLiveViewpageopensinyourbrowser.

Note

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsand
userpreferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedin
yourownLiveViewpage.

AccessfromtheInternet

Onceconnected,theAxisproductisaccessibleonyourlocalnetwork(LAN).ToaccesstheproductfromtheInternetyoumust
congureyournetworkroutertoallowincomingdatatrafctotheproduct.Todothis,enabletheNAT-traversalfeature,which
willattempttoautomaticallyconguretheroutertoallowaccesstotheproduct.ThisisenabledfromSetup>SystemOptions>
Network>TCP/IPAdvanced.

9

AXISP3364-VENetworkCamera

AccesstheProduct

Formoreinformation,seeNATtraversal(portmapping)forIPv4onpage50.SeealsoAXISInternetDynamicDNSServiceat
www.axiscam.net

ForTechnicalnotesonthisandothertopics,visittheAxisSupportwebatwww.axis.com/techsup

SettheRootPassword

ToaccesstheAxisproduct,youmustsetthepasswordforthedefaultadministratoruserroot.ThisisdoneintheCongureRoot
Passworddialog,whichopenswhentheproductisaccessedforthersttime.

Topreventnetworkeavesdropping,therootpasswordcanbesetviaanencryptedHTTPSconnection,whichrequiresanHTTPS
certicate.HTTPS(HypertextTransferProtocoloverSSL)isaprotocolusedtoencrypttrafcbetweenwebbrowsersandservers.The
HTTPScerticateensuresencryptedexchangeofinformation.SeeHTTPSonpage44.

Thedefaultadministratorusernamerootispermanentandcannotbedeleted.Ifthepasswordforrootislost,theproductmustbe
resettothefactorydefaultsettings.SeeResettoFactoryDefaultSettingsonpage56.

TosetthepasswordviaastandardHTTPconnection,enteritdirectlyinthedialog.

TosetthepasswordviaanencryptedHTTPSconnection,followthesesteps:

1.ClickUseHTTPS.

Atemporarycerticate(validforoneyear)iscreated,enablingencryptionofalltrafctoandfromtheproduct,andthe
passwordcannowbesetsecurely.

2.Enterapasswordandthenre-enterittoconrmthespelling.

3.ClickOK.Thepasswordhasnowbeencongured.

SetPowerLineFrequency

PowerlinefrequencyissetthersttimetheAxisproductisaccessedandcanonlybechangedfromPlainCong(seepage56)
orbyresettingtheproducttofactorydefault.

Selectthepowerlinefrequency(50Hzor60Hz)usedatthelocationoftheAxisproduct.Selectingthewrongfrequencymaycause
imageickeriftheproductisusedinuorescentlightenvironments.

Whenusing50Hz,themaximumframerateislimitedto25fps.

Note

Powerlinefrequencyvariesdependingongeographicregion.TheAmericasusuallyuse60Hz,whereasmostotherpartsof
theworlduse50Hz.Localvariationscouldapply.Alwayscheckwiththelocalauthorities.

TheLiveViewPage

ThecontrolsandlayoutoftheLiveViewpagemayhavebeencustomizedtomeetspecicinstallationrequirementsanduser
preferences.Consequently,someoftheexamplesandfunctionsfeaturedheremaydifferfromthosedisplayedinyourownLiveView
page.Thefollowingprovidesanoverviewofeachavailablecontrol.

10

AXISP3364-VENetworkCamera

AccesstheProduct

ControlsontheLiveViewPage

ClicktheViewsizebuttonstoshowtheimageinfullsize(rightbutton)ortoscaledowntheimageto
tthebrowserwindow(leftbutton).

SelectastreamprolefortheLiveViewpagefromtheStreamProledrop-downlist.Forinformation
abouthowtocongurestreamproles,seepage19.

ClickPulsetoactivatetheproduct’soutputportforadenedperiodoftime.Forinformationabouthow
toenableandcongureoutputbuttons,seepage28.Theoutputbuttonnamemaydifferdependingon
thenameenteredintheI/OPortsconguration.

ClicktheActive/Inactivebuttonstomanuallyactivateandinactivetheproduct’soutputport.For
informationabouthowtoenableandcongureoutputbuttons,seepage28.

TheManualTriggerbuttonisusedtotriggeranactionrulefromtheLiveViewpage.Forinformation
abouthowtocongureandenablethebutton,seeManualTriggeronpage1 1.

ClickSnapshottosaveasnapshotofthevideoimage.Thisbuttonisprimarilyintendedforusewhen
theAXISMediaControlviewertoolbarisnotavailable.EnablethisbuttonfromLiveViewCong>
ActionButtons.

TheAudioclipdrop-downlistallowsyoutoplayanaudioclipfromtheLiveViewpage.Selectthe
audioclipandclickthePlaybutton.

Theproduct’sfaniscontrolledbytheambienttemperatureandisturnedonandoffautomatically.If
required,thefancanbeactivatedmanuallybyclickingtheFanbutton.Toshowthebutton,goto
Setup>LiveViewCong.UnderActionButtons,selectShowfanbuttonandspecifythenumberof
minutesthefanshouldbeactivated.

Theproduct’sheateriscontrolledbytheambienttemperatureandisturnedonandoffautomatically.
Ifrequired,theheatercanbeactivatedmanuallybyclickingtheHeaterbutton.Toshowthebutton,
gotoSetup>LiveViewCong.UnderActionButtons,selectShowheaterbuttonandspecifythe
numberofminutestheheatershouldbeactivated.

ManualTrigger

TheManualTriggerisusedtotriggeranactionrulefromtheLiveViewpage.Themanualtriggercanforexamplebeusedto
validateactionsduringproductinstallationandconguration.

Tocongurethemanualtrigger:

1.GotoSetup>Events.

2.ClickAddtoaddanewactionrule.

3.FromtheTriggerdrop-downlist,selectInputSignal.

4.Fromtheseconddrop-downlist,selectManualTrigger.

5.Selectthedesiredactionandconguretheothersettingsasrequired.

Formoreinformationaboutactionrules,seeEventsonpage36.

ToshowthemanualtriggerbuttonsintheLiveViewpage:

11

AXISP3364-VENetworkCamera

AccesstheProduct

1.GotoSetup>LiveViewCong.

2.UnderActionButtons,selectShowmanualtriggerbutton.

AXISMediaControlviewertoolbar

TheAXISMediaControlviewertoolbarisavailableinInternetExploreronly.SeeAXISMediaControl(AMC)onpage14formore
information.Thetoolbardisplaysthefollowingbuttons:

ThePlaybuttonconnectstotheAxisproductandstartsplayingamediastream.

TheStopbuttonstopsthemediastream.

TheSnapshotbuttontakesasnapshotofthevideoimage.Thelocationwheretheimageissavedcanbespecied
intheAMCControlPanel.

ClicktheViewFullScreenbuttonandthevideoimagewilllltheentirescreen.PressESC(Escape)onthecomputer
keyboardtocancelfullscreenview.

TheRecordbuttonisusedtorecordthecurrentvideostreamonyourcomputer.Thelocationwheretherecordingissaved
canbespeciedintheAMCControlPanel.EnablethisbuttonfromLiveViewCong>ViewerSettings.

AMCAudioControls

AMCaudiobuttonscontrolthespeakersandmicrophoneconnectedtotheclientcomputer.Thebuttonsareonlyvisiblewhen
audioisenabled.

Speakerbutton—Clicktoturnthespeakersonoroff.

Microphonebutton–Clicktomuteorunmutethemicrophone.InSimplex-speakeronlymode,theMicrophoneandTalk

buttonsmustbothbeactivetosendaudiototheAxisproduct.Clickeitherbuttontostopaudiotransmission.

Usetheslidertocontrolthevolumeofthespeakersandthemicrophone.

Half-duplexmode

TheTalk/Listenbuttonisusedtoswitchbetweensendingandreceivingaudio.Thebuttoncanbecongured
fromtheAudiotabintheAMCControlpanel:

Simplex–speakeronlymode

Tosendaudio,theTalkandMicrophonebuttonsmustbothbeactive.Clickeitherbuttontostopaudio
transmission.

Note

ThesecontrolsareavailableifdigitalPTZisenabledintheselectedviewarea,seeViewAreaonpage22.

ClicktheEmulatejoystickmodebuttonandclickintheimagetomovethecameraviewinthedirectionofthe
mousepointer.

•Push-To-Talkmode:Clickandholdthebuttontotalk/send.Releasethebuttontolisten.

•Togglemode:Clickoncetoswitchbetweentalkingandlistening.

ClicktheCentermodebuttonandclickintheimagetocenterthecameraviewonthatposition.

Thecentermodebuttoncouldalsobeusedtozoominonaspecicarea.Clickintheimageanddragtodrawa
rectanglesurroundingtheareatobemagnied.Tozoomout,rotatethemousewheel.

12

AXISP3364-VENetworkCamera

AccesstheProduct

ClicktheCtrlpanelbuttontoopenthePTZcontrolpanelwhichprovidesadditionalPTZcontrols.
User-denedbuttonscanalsoappearintheControlpanel.SeeControlsonpage29.

SelectaPTZpresetpositiontosteerthecameraviewtothesavedposition.SeePresetPositions
onpage29.

PanandTiltbars–Usethearrowstopanandtiltthecameraview,orclickonapositiononthebartosteerthecameraviewto
thatposition.

Zoombar–Usethearrowstozoominandout,orclickonapositiononthebartozoomtothatposition.

ThePTZcontrolscanbedisabledunderPTZ>Advanced>Controls,seeControlsonpage29.

13

AXISP3364-VENetworkCamera

MediaStreams

MediaStreams

TheAxisproductprovidesseveralaudioandvideostreamformats.Yourrequirementsandthepropertiesofyournetworkwill
determinethetypeyouuse.

TheLiveViewpageintheproductprovidesaccesstoH.264andMotionJPEGvideostreams,audiostreamsandtothelistofavailable
streamproles.Otherapplicationsandclientscanaccessvideoandaudiostreamsdirectly,withoutgoingviatheLiveViewpage.

HowtoStreamH.264

H.264can,withoutcompromisingimagequality,reducethesizeofadigitalvideolebymorethan80%comparedwiththeMotion
JPEGformatandasmuchas50%morethantheMPEG-4standard.Thismeansthatmuchlessnetworkbandwidthandstoragespace
arerequiredforavideole.Orseenanotherway,muchhighervideoqualitycanbeachievedforagivenbitrate.

Decidingwhichcombinationofprotocolsandmethodstousedependsonyourviewingrequirements,andonthepropertiesof
yournetwork.TheavailableoptionsinAXISMediaControlare:

UnicastRTP

RTPoverRTSP

RTPoverRTSPoverHTTP

MulticastRTP

AXISMediaControlnegotiateswiththeAxisproducttodeterminethetransportprotocoltouse.Theorderofpriority,listedinthe
AMCControlPanel,canbechangedandtheoptionsdisabled,tosuitspecicrequirements.

Note

H.264islicensedtechnology.TheAxisproductincludesoneH.264viewingclientlicense.Installingadditionalunlicensed
copiesoftheclientisprohibited.Topurchaseadditionallicenses,contactyourAxisreseller.

Thisunicastmethod(RTPoverUDP)isused
forliveunicastvideo,especiallywhenitis
importanttohaveanup-to-datevideostream,
evenifsomeframesaredropped.

Thisunicastmethod(RTPtunneledoverRTSP)
isusefulasitisrelativelysimpletocongure
rewallstoallowRTSPtrafc.

Thisunicastmethodcanbeusedtotraverse
rewalls.Firewallsarecommonlyconguredto
allowtheHTTPprotocol,thusallowingRTPto
betunneled.

Thismethod(RTPoverUDP)shouldbeusedforlivemulticastvideo.Thevideostreamisalways
up-to-date,evenifsomeframesaredropped.
Multicastingprovidesthemostefcientusageofbandwidthwhentherearelargenumbersof
clientsviewingsimultaneously.Amulticastcannothowever ,passanetworkrouterunlessthe
routerisconguredtoallowthis.ItisnotpossibletomulticastovertheInternet,forexample.
Notealsothatallmulticastviewerscountasoneunicastviewerinthemaximumtotalof20
simultaneousconnections.

Unicastingisusedforvideo-on-demand
transmissionsothatthereisnovideotrafc
onthenetworkuntilaclientconnectsand
requeststhestream.
Notethatthereareamaximumof20
simultaneousunicastconnections.

MJPEG

ThisformatusesstandardJPEGstillimagesforthevideostream.Theseimagesarethendisplayedandupdatedataratesufcient
tocreateastreamthatshowsconstantlyupdatedmotion.

TheMotionJPEGstreamusesconsiderableamountsofbandwidth,butprovidesexcellentimagequalityandaccesstoeveryimage
containedinthestream.TherecommendedmethodofaccessingMotionJPEGlivevideofromtheAxisproductistousetheAXIS
MediaControlinInternetExplorerinWindows.

AXISMediaControl(AMC)

AXISMediaControl(AMC)inInternetExplorerinWindowsistherecommendedmethodofaccessinglivevideofromtheAxisproduct.

14

AXISP3364-VENetworkCamera

MediaStreams

TheAMCControlPanelcanbeusedtocongurevariousvideoandaudiosettings.PleaseseetheAXISMediaControlUser’s
Manualformoreinformation.

TheAMCControlPanelisautomaticallyinstalledonrstuse,afterwhichitcanbecongured.OpentheAMCControlPanelfrom:

•WindowsControlPanel(fromtheStartscreenorStartmenu)

•Alternatively,right-clickthevideoimageinInternetExplorerandclickSettings.

AlternativeMethodsofAccessingtheVideoStream

YoucanalsoaccessvideoandimagesfromtheAxisproductinthefollowingways:

•MotionJPEGserverpush(ifsupportedbytheclient,ChromeorFirefox,forexample).ThisoptionmaintainsanopenHTTP
connectiontothebrowserandsendsdataasandwhenrequired,foraslongasrequired.

•StillJPEGimagesinabrowser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

•WindowsMediaPlayer.ThisrequiresAXISMediaControlandtheH.264decodertobeinstalled.Thefollowingpaths
canbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

TM

.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

15

AXISP3364-VENetworkCamera

MediaStreams

Note

•<ip>=IPaddress

•TheAxisproductsupportsQuickTime6.5.1andlater.

•QuickTimemayaddlatencytothevideostream.

•ItmaybepossibletouseotherplayerstoviewtheH.264streamusingthepathsabove,althoughAxisdoesnotguarantee

this.

AccessAudioStreams

TheLiveViewpageprovidesaccesstoaudiothroughAXISMediaControl;inadditionaudiocanbeaccessedinthefollowingways:

•VAPIX®ApplicationProgrammingInterface(API)Formoreinformation,visitwww.axis.com/developer

•WindowsMediaPlayersupportssimplexaudio.Thefollowingpathscanbeused:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

-UnicastviaRTSP:axrtsp://<ip>/axis-media/media.amp

-UnicastviaRTSP,tunneledviaHTTP:axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

•QuickTime

•TheJavaappletsupportssimplexaudiowithG.71 1encoding.

TM

supportsG.7 1 1andAACaudioencoding.Thefollowingpathscanbeused:

-rtsp://<ip>/axis-media/media.amp

-rtsp://<ip>/axis-media/media.3gp

16

AXISP3364-VENetworkCamera

SetUptheProduct

SetUptheProduct

TheAxisproductcanbeconguredbyuserswithadministratororoperatorrights.Toopentheproduct’sSetuppages,clickSetupin
thetopright-handcorneroftheLiveViewpage.

•Administratorshaveunrestrictedaccesstoallsettings.

•OperatorshaveaccesstoallsettingsexceptSystemOptions

Seealsotheonlinehelp

.

BasicSetup

BasicSetupprovidesshortcutstothesettingsthatshouldbemadebeforeusingtheAxisproduct:

1.Users.Seepage44.

2.TCP/IP.Seepage47.

3.Date&Time.Seepage46.

4.VideoStream.Seepage18.

5.Focus&Zoom.Seepage24.

6.AudioSettings.Seepage25.

TheBasicSetupmenucanbedisabledfromSystemOptions>Security>Users.

17

AXISP3364-VENetworkCamera

VideoandAudio

VideoandAudio

Thevideoandaudiosettingscanbeusedtooptimizevideoandaudioquality.Youcancongurethefollowing:

•Videostreamsettings.Seepage18.

•Streamproles.Seepage19.

•Camerasettings.Seepage20.

•Viewarea.Seepage22.

•Overlayimage.Seepage22.

•Privacymask.Seepage24.

•Focusandzoom.Seepage24.

•Audiosettings.Seepage25.

•Audioclips.Seepage26.

SetUpVideoStreams

Tosetuptheproduct’svideostreams,gotoVideo&Audio>VideoStream.

Thevideostreamsettingsaredividedintothefollowingtabs:

•Image.Seepage18.

•Audio.Seepage25.

•H.264.Seepage19.

•MJPEG.Seepage19.

Image

ThedefaultimagesettingscanbeconguredunderVideo&Audio>VideoStream.SelecttheImagetab.

Thefollowingsettingsareavailable:

•Resolution.Selectthedefaultresolution.

•Compression.Thecompressionlevelaffectstheimagequality,bandwidthandlesizeofsavedimages;thelowerthe
compression,thehighertheimagequalitywithhigherbandwidthrequirementsandlargerlesizes.

•Mirrorimage.Ifrequired,theimagecanbemirrored.

•Rotateimage.Ifrequired,theimagecanberotated.

•Maximumframerate.Toavoidbandwidthproblems,theframerateallowedtoeachviewercanbeLimitedtoaxed
amount.Alternatively,theframeratecanbesetasUnlimited,whichmeanstheAxisproductalwaysdeliversthehighest
frameratepossibleunderthecurrentconditions.

•Overlaysettings.SeeOverlayonpage22.

ClickSavetoapplythenewsettings.

18

AXISP3364-VENetworkCamera

VideoandAudio

H.264

H.264,alsoknownasMPEG-4Part10/AVC,isavideocompressionstandardthatprovideshighqualityvideostreamsatlowbitrates.
AnH.264videostreamconsistsofdifferenttypesofframessuchasI-framesandP-frames.AnI-frameisacompleteimagewhereas
P-framesonlycontainthedifferencesfrompreviousframes.

TheH.264streamsettingscanbeconguredfromtheVideo&Audio>VideoStreampage.SelecttheH.264tab.Thesettings
denedinthispagewillapplytoallH.264streamsthatdonotuseastreamprole.

TheGOPlengthisthenumberofframesbetweentwoconsecutiveI-frames.IncreasingtheGOPlengthmaysaveconsiderablyon
bandwidthrequirementsinsomecases,butmayalsohaveanadverseaffectonimagequality.

TheAxisproductsupportsthefollowingH.264prole(s):

•Baseline.TheBaselineproleisrecommendedforclientsthatdon’tsupportCABACentropycoding.

•Main.TheMainproleprovideshighercompressionwithmaintainedvideoqualitycomparedtotheBaselineprolebut
requiresmoreprocessingpowertodecode.

ThebitratecanbesetasVariablebitrate(VBR)orMaximumbitrate(MBR).VBRadjuststhebitrateaccordingtotheimage
complexity,usingupmorebandwidthforincreasedactivityintheimage,andlessforlowerimageactivity .Whentheactivityin
thesceneincreases,thebitratewouldusuallyincreaseaswell.Ifthereisasurplusinbandwidth,thismaynotbeanissueand
selectingVariablebitrate(VBR)willbesufcient.Butifbandwidthislimited,itisrecommendedtocontrolthebitratebyselecting
Maximumbitrate(MBR).Whentheactivityinthesceneincreases,VBRadjuststhebitrateaccordingtothecomplexity ,usingup
morebandwidthforincreasedactivityinthescene,andlessforlowersceneactivity.MBRallowsyoutosetatargetbitratethat
limitsthebandwidthconsumption.

TheMBRtargetbitrateworksliketheceilingofatent.Itlimitsthebitrate,whilemaintainingsomeexibility.Thebitrate
maybounceupanddownwithinthesettargetbutwhenitnearsthesettargetvalue,thelimitationkicksin.However,because
MBRwillalwaysprioritizeacontinuousvideostream,itallowstemporaryovershootsfromthetargetbitrate.Becausesettinga
targetvaluepreventsthebitratefromincreasing,framerateandimagequalityareaffectednegatively.Topartlycompensatefor
this,selectwhichvariableshallbeprioritized,framerateorimagequality.Notsettingaprioritymeansthatframerateand
imagequalityareequallyaffected.

Thecurrentbitratecanbesettoappearastextoverlay.UnderOverlaySettings,selectIncludetextandenterthemodier
#bintheeld.

Toapplythesettings,clickSave.

MJPEG

Sometimestheimagesizeislargeduetolowlightorcomplexscenery.Adjustingthemaximumframesizehelpstocontrolthe
bandwidthandstorageusedbytheMotionJPEGvideostreaminthesesituations.SettingtheframesizetotheDefaultsetting
providesconsistentlygoodimagequalityattheexpenseofincreasedbandwidthandstorageusageinlowlight.Limitingtheframe
sizeoptimizesbandwidthandstorageusage,butmaygivepoorimagequality.Topreventincreasedbandwidthandstorageusage,
themaximumframesizeshouldbesettoanoptimalvalue.

StreamProles

Astreamproleisasetofpredenedstreamsettingsincludingresolution,compression,framerateandoverlaysettings.Stream
prolescanbeused:

•Whensettinguprecordingusingactionrules.SeeEventsonpage36.

•Whensettingupcontinuousrecording.SeeContinuousRecordingonpage42.

•IntheLiveViewpage–selectthestreamprolefromtheStreamproledrop-downlist.

Forquicksetup,useoneofthepredenedstreamproles.Eachpredenedprolehasadescriptivename,indicatingitspurpose.If
required,thepredenedstreamprolescanbemodiedandnewcustomizedstreamprolescanbecreated.

Tocreateanewproleormodifyanexistingprole,gotoSetup>Video&Audio>StreamProles.

19

AXISP3364-VENetworkCamera

VideoandAudio

ToselectadefaultstreamprolefortheLiveViewpage,gotoSetup>LiveViewCong.

CameraSettings

TheVideo&Audio>CameraSettingspageprovidesaccesstoadvancedimagesettingsfortheAxisproduct.

ImageAppearance

TochangeImageAppearancegotothemenusunderSetup>Video&Audio>CameraSettings.

IncreasingtheColorlevelincreasesthecolorsaturation.Thevalue100givesmaximumcolorsaturationandthevalue0gives
minimumcolorsaturation.

TheimageBrightnesscanbeadjustedintherange0–100,whereahighervalueproducesabrighterimage.

IncreasingtheSharpnesscanincreasebandwidthusage.Asharperimagemightincreaseimagenoiseespeciallyinlowlight
conditions.Alowersettingreducesimagenoise,butthewholeimagewillappearlesssharp.

TheContrastchangestherelativedifferencebetweenlightanddark.Itcanbeadjustedusingtheslidebar.

WhiteBalance

TochangethissettinggotoSetup>Video&Audio>CameraSettings

Whitebalanceisusedtomakecolorsintheimageappearthesameregardlessofthecolortemperatureofthelightsource.TheAxis
productcanbesettoautomaticallyidentifythelightsourceandcompensateforitscolor.Alternatively ,selectthetypeoflight

sourcefromthedrop-downlist.Foradescriptionofeachavailablesetting,seetheonlinehelp

ThewhitebalancewindowisenabledfortheAutomaticandAutomaticoutdooroptionsthatappearintheWhitebalancedrop-down
list.Selectoneoftheoptionsfromthedrop-downlisttosetthewhitebalancewindowproperties.SelectAutomatictousethe
defaultsettingsfortheAutomaticandAutomaticoutdooroptions(intheWhitebalancedrop-downlist).SelectCustomtomanually
setareferencewindowforwhitebalanceintheviewarea.

.

WideDynamicRange

Widedynamicrange(DynamicContrast)canimprovetheexposurewhenthereisaconsiderablecontrastbetweenlightanddark
areasintheimage.EnableWDRinintensebacklightconditions.DisableWDRinlowlightconditionsforoptimalexposure.

Note

Thissettingisonlypossiblewhenusingautomaticexposurecontrol.

ExposureSettings

Conguretheexposuresettingstosuittheimagequalityrequirementsinrelationtolighting,framerateandbandwidth
considerations.

Exposurevalue-Clickinthebartone-tunetheexposure.

Exposurecontrol-Thesesettingsisusedtoadapttotheamountoflightused.Automaticisthedefaultsettingscanbeusedinmost

situations.Theshutterspeedisautomaticallysettoproduceoptimumimagequality .Flicker-free50or60Hzisusedtoremove
ickerwhichcanbecausedbyuorescentandotherlightsources.TheHoldcurrentoptionlocksthecurrentexposuresettings.

EnableBacklightcompensation-Enablethisoptionifabrightspotoflight,forexamplealightbulb,causesotherareasin
theimagetoappeartoodark.

Exposurezones-Thissettingsdetermineswhichpartoftheimageisusedtocalculatetheexposure.Formostsituations,theAuto
settingcanbeused.Forparticularrequirement,selectapredenedarea.

20