Axis P3346 User Manual

USER MANUAL

AXIS P3346 Fixed Dome Network Camera

About this document

This manual is intended for administrators and users of AXIS P3346 Fixed Dome Network Camera, and is applicable to ﬁrmware 5.40 and later. It includes instructions for using and managing the product on your network. Previous experience of networking will be of use when using this product. Some knowledge of UNIX or Linux-based systems may also be beneﬁcial, for developing shell scripts and applications. Later version of this document will be posted to the Axis website, as required. See also the product’s online help, availa ble via the web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please inform your local Axis ofﬁce of any inaccuracies or omissions. Axis Communications AB cannot be held responsible for any technical or typographical errors and reserves the right to make changes to the product and manuals without prior notice. Axis Communications AB makes no warranty of any kind with regard to the material contained within this document, including, but not limite d to, the implied warranties of merchanta bility and ﬁtness for a particular purpose. Axis Communications AB shall not be liable nor responsible for incidental or consequential damages in connection with the furnishing, performance or use of this material. This product is only to be used for its intended purpose.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied in the product described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the patents listed at http://www.axis.com/patent.htm an d one or more additional patents or pending pat ent applications in the US and other countries.

This product contains licensed third-party software. See the menu item “About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer, Inc.,underthetermsofApplePublicSourceLicense2.0(see http://www.opensource.apple.com/apsl). The source code is available from http ://developer.apple.com/darwin/projects/bonjour/

Equipment M odiﬁ cations

This equipment must be installed and used in strict accordance with the instructions given in the user documentation. This equipment contains no user-serviceable components. Unauthorized equipment changes or modiﬁcations will invalidate all applicable regulatory certiﬁcations and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microso Mozilla, Real, SM PTE , QuickTime, UNIX, Windows, Windows Vista and WWW are registere d trademarks of the respective holders. Java and all Java-based trademarks and logos are trademarks or registe trademarks of Oracle and/or its afﬁliates. UPnP mark of the UPnP

Implementers Corporation.

is a certiﬁcation

ft,

red

Electromagnetic Compatibility (EMC)

This equipment has been designed and tested to fulﬁll applicable standards for:

• Radio frequency emission when installed according to the

instructions and used in its intended environment.

• Immunity to electrical and electromagnetic ph en omena when

installed according to the instructions and used in its intended environment.

USA

Depending on the characteris shielded cables (STP) may be appropriate, in which case the following is applicable: This equipment has been tested using shielded cables (STP) and found to comply w pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installa t radio frequency energy and, if not installed and us ed in accordance with the instructions, may cause harm ful interference to radio communications. Ho will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which

ion. This equipment generates, uses and can radiate

tics of the electrical environment, using

ith the limits for a Class B digital device,

wever, there is no guarantee that interference

can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the e quipment into an outlet on a circuit different from

that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV technician for help

Canada

This Class B digital apparatus complies with Canadian ICES-003.

Europe

This digital equipment fulﬁlls the requirements fo r RF emission

according to th e Class B limit of EN 55022. This product fulﬁlls the requirements for immunity according to

EN 61000-6-1 residential, commercial and light-industry environments. This product fulﬁlls the requirements for immunity according to

EN 61000-6-2 industrial environments. This product fulﬁlls the requirements for immunity according to

EN 55024 ofﬁce and commercial environments.

Australia/New Zealand

This digital equipment fulﬁlls the requirements for RF emission according to the Class B limit of AS/NZS CISPR 22.

Korea

이 기기는 가정용(B급) 전자파적합기기로서 주로 가정에서 사 용하는것을목적으로하며, 모든 지역에서 사용할 수 있습니다.

Japan

この装置は、クラスB 情報技術装置です。この装置は、家庭環境で使用することを目的としていますが、この装置がラジオやテレビジョン受信機に近接して使用されると、受信障害を引き起こすことがあります。取扱説明書に従って正しい取り扱いをして下さい。

Safety

This product complies to EN/IEC 60950-1 and EN/IEC 60950-22, Safety of Information Technology Equipment.

Support

Should you require any technical assistance, please contact your Axis reseller. If your questions cannot be answered immediately, your reseller will forward your queries through the appropriate channels to ensure a rapid re sponse. If you are connected to the Internet, you can:

• download user documentation and software updates

• ﬁnd answers to resolved problems in the FAQ databas e. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support a t www.axis.com/techsup/

Learn More!

Visit Axis learning center www.axis.com/academy for useful trainings, webinars, tutorials and guides.

AXIS P3346 Fixed Dome Network Camera

Table of Contents

Hardwareoverview .......................................... 5

Connectors .................................................... 5

LEDindicators .................................................. 7

Accessingtheproduct ....................................... 8

Accessfromabrowser ........................................... 8

AccessfromtheInternet .......................................... 9

Settherootpassword ............................................ 9

TheLiveViewpage .............................................. 10

Mediastreams .............................................. 13

HowtostreamH.264 ............................................ 13

MJPEG ........................................................ 13

AXISMediaControl(AMC) ........................................ 13

Alternativemethodsofaccessingthevideostream .................... 14

Accessingaudiostreams .......................................... 15

Settinguptheproduct ....................................... 16

BasicSetup .................................................... 16

VideoandAudio ............................................ 17

VideoStream ................................................... 17

Stream Proﬁles ................................................. 18

CameraSettings ................................................ 18

ViewAreas ..................................................... 20

Overlay ........................................................ 21

PrivacyMask ................................................... 21

Focus & Zoom . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

AudioSettings .................................................. 22

AudioClips .................................................... 23

Live View Conﬁg ............................................ 25

PTZ (Pan Tilt Zoom) ......................................... 27

PresetPositions ................................................. 27

GuardTour ..................................................... 28

Advanced ...................................................... 28

Detectors .................................................. 29

CameraTampering .............................................. 29

MotionDetection ............................................... 29

Audiodetection ................................................. 31

Applications . .............................................. 32

Events .................................................... 33

ConvertEventTypestoActionRules ................................ 34

SettingUpanActionRule ........................................ 34

Recipients ..................................................... 35

Schedu

Recurrences .................................................... 35

Recordings ................................................. 37

RecordingList .................................................. 37

Continuousrecording ............................................ 37

SystemOptions ............................................. 39

Security ....................................................... 39

Date&Time .................................................... 40

Network ....................................................... 41

Storage ....................................................... 45

Ports&Devices ................................................. 46

Maintenance ................................................... 46

Support ....................................................... 47

Advanced ...................................................... 48

Resettofactorydefaultsettings ................................... 48

Troubleshooting ............................................ 49

Checking the ﬁrmware ........................................... 49

Upgrading the ﬁrmware .......................................... 49

Emergencyrecoveryprocedure ..................................... 49

Symptoms,possiblecausesandremedialactions ...................... 50

Technical Speciﬁcations ...................................... 54

les ......................................................

AXIS P3346 Fixed Dome Network Camera

Table of Contents

Performanceconsiderations ....................................... 56

AXIS P3346 Fixed Dome Network Camera

Hardware overview

Part number (P/N) & Serial number (S/N)

SD card slot

Network connector (PoE)

Audio out

Network, Status and Power LED indicators

Audio in

I/O connector

Control button

Connectors

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE).

Caution

Due to local regulations or the environmental and electrical conditions in which the p roduct is to be used, a shielded network cable (STP) may be appropriate or required. Any network cables that are routed in outdoor environments or similar shall be shielded (STP) and intended for their spec Electromagnetic Compat ibility (EMC) for regulatory requirements.

Audio in (pink) - 3.5 mm input for a mono microphone, or a line-in mono signal (left channel is used from a stereo signal).

Audio out (green) - 3.5 mm output for audio (line level) that can be connected to a public address (PA) s ystem or an active speaker

with a built-in ampliﬁer. A stereo connector must be used for the audio out.

SD card slot - Astandard instructions on how to insert and remove an SD card, please refer to the Installation Guide.

or high-capacity SD card (not included) can be used for local recording with removable s torage. For

iﬁc use. Make sure that the network switch is properly grounded. See

Note

Before removal, the SD card should be unmounted to prevent corruption of r ecordings. To unmount the SD card, go to Setup

>SystemOptions>Storage>SDCardand click Unmount.

Control button - The control button is used for:

• ConnectingtoanAXISVideoHostingSystemservice.Seepage 42. To connect, press and hold the button for about 1 second until the Status LED ﬂashes green.

AXIS P3346 Fixed Dome Network Camera

Hardware overview

• ConnectingtoAXISInternetDynamicDNSService. Seepage 42. To connect, press and hold the button for about 3 seconds.

• Resetting the product to factory default settings. See page 48.

I/O connector

Note

For technical speciﬁcations, see page 54.

I/O terminal connector - Use in applications for e.g. motion detection, event triggering, time lapse recording and alarm notiﬁcations. In addition to an aux iliary power and a GND pin, the I/O terminal connector provides the interface to:

• Digital output — For connecting external devices such as relays and LEDs. Connected devices can be activated by the VAPIX® Application Programming Interface, output buttons on the Live View page or by an Action Rule. The output will show as active (shown under System Options > Ports & Devices) if the alarm device is activated.

• Digital input — An alarm input for connecting devices that can toggle between an open and closed circuit, for example: PIRs, door/window contacts, glass break detectors, etc. When a signal is received the state changes and the input becomes active (shown under System Options > Ports & Devices).

Function Pin Notes

GND

3.3 V DC Power

Digital Input

Digital Output

Ground

Can be used to power auxiliary equipment. Note: This pin can only be used as power out.

Connect to GND to activate, or leave ﬂoating (unconnected) to deactivate.

Internal connection to ground when activated, ﬂoating (unconnected) when deactivated. If used with an inductive load, e.g. a relay, a diode must be connected in parallel wi the load, for protection against voltage transients.

Speciﬁcations

Max load = 50 mA

0to+40VDC

Max load =100 mA Max voltage = +40 V DC

AXIS P3346 Fixed Dome Network Camera

Hardware overview

LED indicators

LED

Network

Status

Power

Color

Green

Amber

Unlit No network connection.

Green Steady green for normal operation.

Amber

Red

Green

Amber

3.3 V max 50 mA

Indication

Steady for connection to a 100 MBit/s network. Flashes for network activity.

Steady for connection to a 10 MBit/s network. Flashes for network activity.

Steady during startup and when restoring settings.

Slow ﬂash for failed upgrade.

Normal operation.

Flashes green/amber during ﬁrmware upgrade.

Note

• The Status LED can be conﬁguredtob & Devices >LED. See the online he lp for more information.

• The Status LED can be conﬁgured to ﬂash while an event is active.

• The Status LED can be conﬁgured to ﬂash for identifying the unit. This can be done under Setup > System Options >

Maintenance.

e unlit during normal operation. To conﬁgure, go to Setup > System Options >Ports

AXIS P3346 Fixed Dome Network Camera

Accessing the product

To install the Ax is product, refer to the Installation Guide supplied with the product.

The product can be used with most operating systems and browsers. The recommended browsers are Internet Explorer with Windows, Safari with Macintosh and Fire fox with other operating systems. See Technical Speciﬁcations, on page 54.

Note

• To view streaming video in Internet Explorer, allow installation of AXIS Media Control (AMC) when prompted.

• QuickTime

• If your computer restricts the use of additional software components, the product can b e conﬁgured to use a Java applet for viewing Motion JPEG.

• The Axis product includes (1) H.264 decoder license for viewing video streams and (1) AAC audio license. These licenses are automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of unlicensed copies .

Access from a browser

is also supported for viewing H.264 streams and for audio.

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address o r host name of the Axis product in the browser’s Location/Address ﬁeld. To access the product from a Macintosh computer (Mac OS X), click on the Bonjour tab and select the p roduct from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the ﬁrst time the product is accessed, the roo t password must ﬁrst be conﬁgured; for instructions see Set the root password, on page 9 .

4. The product’s Live View page appears in your browser.

Note

The layout of the Live View page may have been customized to meet speciﬁcrequi examples and functions featured here may differ from those displayed in your own Live View page.

rements. Consequently, some of the

AXIS P3346 Fixed Dome Network Camera

Accessing the product

Access from the Internet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must conﬁgure your network router to allow incoming data trafﬁc to the product. To do this, enable the NAT-traversal feature, which will attempt to automatically conﬁgure the router to allow access to the product. This is enabled

Network > TCP/IP Advanced.

For more information, please see NAT traversal (port mapping) for IPv4, on page 43.SeealsoAXISInternetDynamicDNSServiceat www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup

from Setup > System Options >

Set the root password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Conﬁgure Root Password dialog, which appears when the product is accessed for the ﬁrst time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS certiﬁcate. HTTPS (Hypertext Transfer Protocol over SSL) is a protocol used to encrypt trafﬁc between web browsers and servers. The HTTPS certiﬁcate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the ﬁrst dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certiﬁcate.

2. Provide the requested information and click OK.Thecertiﬁcate is created and the password can now be set securely. All trafﬁc to and from the product is encrypted from this point on.

3. Enter a password and then re-enter to conﬁ rm the spelling. Click OK. The password has now been conﬁgured.

AXIS P3346 Fixed Dome Network Camera

Accessing the product

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default setting s. See Reset to factory default settings, on page 48.

Conﬁgure capture mode

Capture mode deﬁnes the maximum resolution and maximum frame rate available in the Axis product. The capture mode setting also affects the camera’s angle of view; if using a capture mode with a smaller maximum resolution, the angle of view is red uced.

Select the desired capture mode fro m the drop-down list and click OK.

See also Capture Mode, on page 18.

The Live View page

If the Axis product has been customized to meet speciﬁc requirements, not all the items described below will appear in the Live View page. The following provides an overview of each available b utton.

Controls on the Live View page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

The Stream Proﬁle drop-down list allows you to select a customized or pre-programmed stream proﬁle. Stream proﬁles are conﬁgured under Video & Audio > Stream Proﬁles.SeeStream Pro ﬁles, on page 18.

Click Pulse to activate the output for a deﬁned period of time, such as sw itching on an external light for 20 seconds.

AXIS P3346 Fixed Dome Network Camera

Accessing the product

Click the Active/Inactive buttons to manually start and stop a connected device — e.g. switch an external light on and off.

The Manual Trigger button can trigger an event directly from the Live View page. The button is conﬁgured under Live View Conﬁg > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your computer. This button is primarily intended for use when the AXIS Me dia Control viewer toolbar is not available. Enable this button from Live View Conﬁg > Action Buttons.

The Audio clip drop -down list allows you to play an audio clip from the Live View page. Select the audio clip and click the Play button.

AXIS Media Control viewer toolbar

The AXIS Media Contr ol viewer toolbar is available in Internet Explorer only. See AXIS Media Control (AMC), on page 13 for more information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the media stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be speciﬁed in the AMC Control Panel.

Click the View Full Screen button and the video image will ﬁll the entire screen. Press ESC (Escape) on the computer keyboard to cancel full screen view.

The Record button is used to record the current video stream. The location where the recording is saved can be speciﬁed in the AMC Control Panel.

AMC Audio controls

AMC audio buttons control the speakers and microphone connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Microphone button – Click to mute or unmute the microphone. In Simplex - Network Camera speaker only mode,

click this button to stop sending audio to the product.

AXIS P3346 Fixed Dome Network Camera

Accessing the product

Use the slider to control the volume of the speakers and the microphone.

Half-duplex mode

The Talk/Listen button is used to switch between sending and receiving audio. The button can be conﬁgured from the A udio tab in the AMC Control panel:

• Push-To-Talk mode: Click and hold the button to talk/send. Release the button to listen.

• Toggle mode: Click once to switch between talking and listening.

Simplex – Network Camera speaker only mode

To send audio, the Talk and Microphone buttons must both be enabled. Click either button to stop audio transmission.

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can e nable/disable controls for speciﬁed users under System Options > Security > Users.

Note

These controls are available if digital PTZ is enabled in the selected view area, see View Areas, on page 20.

Click the Emulate joystick mode button and click in the image to move the camera view in the direction of the mouse pointer.

Click the Center mode button and click in the image to center the camera view on that positio n. The center mode button could also be used to zoom in on a speciﬁc area. Click in the image and drag to draw a rectangle surrounding theareatobemagniﬁed. To zoom out, rotate the m ouse wheel.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls. User-deﬁned buttons can also appear in the Control panel. See Controls, on page 28.

To view a speciﬁc view area or preset position, select the view area or preset position from the

Source list.

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the

camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls,seeControls, on page 28.

AXIS P3346 Fixed Dome Network Camera

Media streams

The Axis product provides several audio and video stream formats. Your requirements and the properties of your network will determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available stream proﬁles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to stream H.264

The video compression standard H.264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP over RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order o f priority, listed in the AMC Control Panel, can be changed and the opti

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client license. Installing additional unlicensed copies of the client is prohibited. To purchase additional licenses, contact your Axis reseller.

This unicast method (RTP over UDP) is used for live unicast video, especially w h en it is important to always have an up-to-date video stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP) is useful as it is relatively simple to con ﬁgure ﬁrewallstoallowRTSPtrafﬁc.

This unicast method can be used to traverse ﬁrewalls. Firewalls are commonly conﬁgured to allow the HTTP protocol, thus allowing RTP to be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is al up-to-date, even if some images are dropped. Multicasting provides the most efﬁcient usage of bandwidth when there are large numbers of clients viewing simultaneously. A multicast cannot however, pass a network ro router is conﬁgured to allow this. It is not possible to multicast over the Internet, for example. Note also that all multicast viewers count as one unicast viewer in the maximum total of 20 simultaneous connections.

ons disabled, to suit speciﬁc requirements.

Unicasting is used for video-on-demand transmission so that there is no video trafﬁc on the network until a client connects and requests the stream. Note that there are a maximum of 20 simultaneous unicast connections.

ways

uter unless the

MJPEG

This format uses s to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS

ontrol in Internet Explorer in Windows.

Media C

tandard JPEG still images f o r the video stream. These images are then displayedandupdatedataratesufﬁcient

AXIS Media Control (AMC)

AXIS Med ia Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

AXIS P3346 Fixed Dome Network Camera

Media streams

TheAMCControlPanelcanbeusedtoconﬁgure various video and audio settings. Please see the AXIS Media Control User’s Manual for more information.

The AMC Control Panel is automatically installed on ﬁrst use, after which it can be conﬁgured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Explorer a n d click Settings.

Alternative methods of accessing the video stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS P3346 Fixed Dome Network Camera

Media streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream.

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee this.

Accessing audio streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be accessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/developer

• Windows Media Player supports simplex audio. The following paths can be used:

- Unicast via RTP: axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

•TheJava applet supports simplex audio with G.711 encoding.

supports G.711 and AAC audio encoding. The following paths can be used:

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

AXIS P3346 Fixed Dome Network Camera

Setting up the product

The Axis product can be conﬁgured by users with administrator or operator rights. Click Setup in the top right-hand corner of theLiveViewpage.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options