AXIS M5014 User Guide

USER MANUAL

AXIS M5014 PTZ Dome Network Camera

About this document

This manual is intended for administrators and users of the AXIS M5014
PTZ Dome Network Ca mera, an d is applicable to firmware 5.25 and
later. It includes instructions for using and managing the product on
your network. Previous experience of netw orking will be of use when
using this product. Some knowledge of UNIX or Linux-based systems
may also be beneficial, for developing shell scripts and applications.
Later versio n of this document will be posted to the Axis webs ite,
as required. See also the product’s online help, available via the
web-based interface.

Liability

Every care has been taken in the preparation of this manual. Please
inform your local Axis office of any inaccuracies or omissions. Axis
Communications AB cannot be held responsible for any technical or
typographical errors and reserves the right to make changes to the
product and manuals without prior notice. Axis Communications AB
makes no w arranty of any kind with regard to the material contained
within this document, including, but not limited to, the implied
warranties of merchantability and fitness for a particular purpose. Axis
Communications AB shall not be liable nor responsible for incidental or
consequential damages in connection with the furnishing, performance
or use of this material.

Intellectual Property Rights

Axis AB has intellectual property rights relating to technology embodied
in the product described in this document. In particular, and without
limitation, th ese intellectual property rights may include one or more
of the patents listed at http://www .axis.com/patent.htm and one or
more additional patents or pending patent applications in the US and
other countries.

This product contains licensed third-party software. See the menu item
“About” in the product’s user interface for more information.

This product contains source code copyright Apple Computer,
Inc.,underthetermsofApplePublicSourceLicense2.0(see
http://www.opensource.apple.com/apsl). The source code is available
from http://developer.apple.co m/darwin/p rojects/bonjour/

Equipment Modifications

This equipment must be installed and used in strict a c cordance with the
instructions given in the user documentation. This equipment contains
no user-serviceable components. Unauthorized equipment changes or
modifications will invalidate all applicable regulatory certifications
and approvals.

Trademark Acknowledgments

Apple, Boa, Bonjour, Ethernet, Internet Explorer, Linux, Microsoft,
Mozilla, Netscape Navigator, OS/2, Real, SMPTE, QuickTime, UNIX,
Windows, WWW are registered trademarks of the respective holders.
Java and all Java-based trademarks and logos are t rad emarks or
registered trademarks of Sun Microsystems, Inc. in the United
and other countries. Axis Communications AB is independent of
Sun Microsystems Inc. UPnP
Implementers Corporation.

TM

is a certification mark of the UPnP

States

TM

Support

Should you require any technical assistance, please contact your Axis
reseller. If your questions cannot be ans
reseller will forward your queries through the appropriate channels to
ensure a rapid response. If you are connected to the Internet, you can:

• download user documentation and software updates

• find answers to resolved problems in the FAQ database. Search

by product, category, or phrase

• report problems to Axis support staff by logging in to your private

support area

• chat with Axis support staff (selected countries only)

• visit Axis Support at www.axis.com/techsup/

wered immediately, your

AXIS M5014 PTZ Dome Network Camera

Table of contents

Hardwareoverview .......................................... 4

Connectors .................................................... 4

LEDindicators .................................................. 5

Accessingtheproduct ....................................... 6

Accessfromabrowser ........................................... 6

AccessfromtheInternet .......................................... 7

Settherootpassword ............................................ 7

TheLiveViewpage .............................................. 8

Mediastreams .............................................. 10

HowtostreamH.264 ............................................ 10

MJPEG ........................................................ 10

AXISMediaControl(AMC) ........................................ 10

Alternativemethodsofaccessingthevideostream .................... 11

Accessingaudiostreams .......................................... 12

Settinguptheproduct ....................................... 13

BasicSetup .................................................... 13

VideoandAudio ............................................ 14

VideoStream ................................................... 14

Stream Profiles ................................................. 15

CameraSettings ................................................ 15

Overlay ........................................................ 16

AudioSettings .................................................. 16

Live View Config ............................................ 17

PTZ (Pan Tilt Zoom) ......................................... 19

Presetpositions ................................................. 19

OSDIZones .................................................... 19

Advanced ...................................................... 20

ControlQueue .................................................. 20

Applications . .............................................. 21

Events .................................................... 22

EventServers ................................................... 22

EventTypes .................................................... 23

Motiondetection ............................................... 24

Audiodetection ................................................. 26

Recordings ................................................. 27

Eventrecordings ................................................ 27

Continuousrecording ............................................ 28

SystemOptions ............................................. 29

Security ....................................................... 29

Date&Time .................................................... 30

Network ....................................................... 31

Storage ....................................................... 35

Maintenance ................................................... 36

Support ....................................................... 36

Advanced ...................................................... 37

Resettofactorydefaultsettings ................................... 38

Troubleshooting ............................................ 39

Checking the firmware ........................................... 39

Upgrading the firmware .......................................... 39

Emergencyrecoveryprocedure ..................................... 39

Symptoms,possiblecausesandremedialactions ...................... 40

Technical Specifications ...................................... 43

.............................................................. 43

Performanceconsiderations ....................................... 45

3

AXIS M5014 PTZ Dome Network Camera

Hardware overview

Hardware overview

1 2 3

MEMORY CARD

4

5

6

1

Control button

2

SD memory card slot (microSD)

3

Part number (P/N) & Serial number (S/N)

4

Network connector (PoE)

5

Status LED indicator

6

Microphone

Connectors

Network connector - RJ-45 Ethernet connector. Supports Power over Ethernet (PoE). A shielded network cable (STP) must be
used to protect the prod

Control button - The control button is used for:

• Connecting to an AXIS Video Hosting System service, see
Status LED flashes green.

• Connecting to AXIS Internet Dynamic DNS Service, see

• Restoring the product to factory default settings, see

uct against power surges.

page 31

page 32

page 38

4

. To connect, press and hold the button until the

. To connect, press the button once.

.

AXIS M5014 PTZ Dome Network Camera

Hardware overview

LED indicators

Color

Unlit

Amber

Amber/red Flashes amber/red if network connection is unavailable or lost.

Red Flashes red for firmware upgrade failure.

Green Shows steady green for 10 seconds for normal operation after restart.

Indication

Connection and normal operation

Steady during startup. Flashes during firmware upgrade.

5

AXIS M5014 PTZ Dome Network Camera

Accessing the product

Accessing the product

To install the Axis product, refer to the Installation Guide supplied with the product.

The product can be used with m ost operating systems and browsers. The recommended browsers are Internet Explorer with Windows,
Safari with Macintosh and Firefox with other operating systems. See

Note

• To view streaming video in Internet Explor er, allow installation of AXIS Media Control (AMC) when prompte d.

• QuickTime

• If your computer restricts the use of additional software components, the product can be configured to use a Java

applet for viewing Motion JPEG.

• The Axis product includes (1) H.264 decode r license for viewing video streams and (1) AAC audio license. These licenses are

automatically installed with AMC. The administrator can disable the installation of the decoders, to prevent installation of
unlicensed copies.

TM

is also supported for viewing H.264 streams and for audio.

Access from a browser

Technical Specifications, on page 43

.

1. Start a browser (Internet Explorer, Firefox, Safari).

2. Enter the IP address or host name of the Axis product in the browser’s Location/Address field. To access the product from a
Macintosh computer (Mac OS X), click on the Bonjour tab and select the product from the drop-down list.

If you do not know the IP address, use AXIS IP Utility to locate the product on the network. For more information on how to
discover and assign an IP address, refer to the Installation Guide.

3. Enter your user name and password. If this is the first time the product is accessed, the root password must first be
configured; for instructions see

4. The product’s Live View page appears in your browser.

Note

The layout of the Live View page mayhavebeencustomizedtospecificrequireme
and functions featured here may differ from those displayed in your own Live View page.

Set the root password, on page 7

.

nts. Consequently, some of the examples

6

AXIS M5014 PTZ Dome Network Camera

Accessing the product

Access from the I nternet

Once connected, the Axis product is accessible on your local network (LAN). To access the product from the Internet you must
configure your network router to allow incoming data traffic to the product. To do this, enable the NAT-traversal feature, which
will attempt to automatically configure the router to allow access to the product. This is enabled from Setup > System Options >

Network > TCP/IP Advanced.

For mo re information, please see
www.axiscam.net For Technical notes on this and other topics, visit the Axis Support web at www.axis.com\techsup

NAT traversal (port mapping) for IPv4, on page 33

. See also AXIS Internet Dynamic DNS Service at

Set the root password

To gain access to the Axis product, you must set the password for the default administrator user root. This is done in the Configure
Root Password dialog, which appears when the product is accessed for the first time.

To prevent network eavesdropping, the root password can be set via an encrypted HTTPS connection, which requires an HTTPS
certificate. HTTPS (Hypertext Transfer Protocol over SSL ) is a protocol used to encrypt traffic between web browsers and servers. The
HTTPS certificate ensures encrypted exchange of information.

To set the password via a standard HTTP connection, enter it directly in the first dialog.

To set the password via an encrypted HTTPS connection, follow these steps:

1. Click Create self-signed certificate.

2. Provide the req uested information and click OK.Thecertificate is created and the password can now be set securely. All
traffic to and from the product is encrypted from this point on.

3. Enter a password and the n re-enter to confirm the spelling. Click OK. The password has now been configured.

Note

• The default administrator user name root is permanent and cannot be deleted.

• If the password for root is lost, the product must be reset to the factory default settings. See

settings, on page 38

.

Reset to fa ctory default

7

AXIS M5014 PTZ Dome Network Camera

Accessing the product

The Live View page

If the Axis product has been customized to meet specific requirements, not all the items described below will appear in the Live View
page. The following provides an overview of each available button.

Controls on the Live View page

Click View size to scale the image down to 800 pixels wide or to full scale. Only available in MJPEG.

The Stream Profile drop-down list allows you to select a customized or pre-programmed stream profile. Stream
profiles are configured under Video & Audio > Stream Profiles.See

The Manual Trigger button can trigger an event directly from the Live View page. The button is configured under
Live View Config > Action Buttons.

Click Snapshot to save a snapshot of the video image. Right-click the video image to save it in JPEG format on your
computer. This button is primarily intended for use when the AXIS Media Control viewer toolbar is not ava ilable.
Enable this button from Live View Config > Action Buttons.

Stream Profiles, on page 15

.

AXIS Media Control viewer toolbar

The AXIS Media Control viewer toolbar is available in Internet Explorer only. See
information. The toolbar displays the following buttons:

The Play button connects to the Axis product and starts playing a media stream.

The Stop button stops the video stream.

The Snapshot button takes a snapshot of the video image. The location where the image is saved can be specified
in the AMC Control Panel.

Click the View Full Screen button and the video image will fill the en
keyboard to cancel full screen view.

The Re cord button is used to record the current video stream.
in the AMC Control Panel.

AMC Audio controls

AMC audio buttons control the speakers connected to the client computer. The buttons are only visible when audio is enabled.

Speaker button — Click to turn the speakers on or off.

Use the slider to control the volume of the speakers.

The location where the recording is saved can be specified

AXIS Media Control (AMC), on page 10

tire screen. Press ESC (Escape) on the computer

for more

8

AXIS M5014 PTZ Dome Network Camera

Accessing the product

PTZ Controls

The Live View page also displays Pan/Tilt/Zoom (PTZ) controls. The administrator can enable/disable controls for specified users under
System Options > Security > Users.

With the PTZ Control Queue enabled the time each user is in control of the PTZ settings is limited. Click the buttons to request or
release c ontrol of the PTZ controls. The PTZ Control Queue is set up under PTZ > Control Queue.

Click the Ctrl panel button to open the PTZ control panel which provides additional PTZ controls.
User-defined buttons can also appear in the Control panel. See

Select a PTZ preset position to steer the camera view to the saved position. See

on page 19

Pan and Tilt bars – Use the arrows to pan and tilt the camera view, or click on a position on the bar to steer the
camera view to that position.

Zoom bar – Use the arrows to zoom in and out, or click on a position on the bar to zoom to that position.

The PTZ controls can be disabled under PTZ > Advanced > Controls,see

.

Controls, on pa ge 20

Controls, on page 20

.

.

Preset positions,

9

AXIS M5014 PTZ Dome Network Camera

Media streams

Media streams

The Axis product provides several image and video stream formats. Your requirements and the properties of your network will
determine the type you use.

The Live View page in the product provides access to H.264 and Motion JPEG video streams, audio streams and to the list of available
stream profiles. Other applications and clients can access video and audio streams directly, without going via the Live View page.

How to stream H.264

The video compression standard H .264 makes good use of bandwidth, and can provide high quality video streams at less than 1 Mbit/s.

Deciding which combination of protocols and methods to use depends on your viewing requirements, and on the properties of
your network. The available options in AXIS Media Control are:

Unicast RTP

RTP over RTSP

RTP o ver RTSP over HTTP

Multicast RTP

AXIS Media Control negotiates with the Axis product to determine the transport protocol to use. The order of priority, listed in the
AMC Control Panel, can be changed and the op

Note

H.264 is licensed technology. The Axis product includes one H.264 viewing client licens e. Installing additional unlicensed
copies of the clients is prohibited. To purchase additional licenses, contact your Axis reseller.

This unicast method (RTP over UDP) is used
for live unicast video, especially when it is
important to always have an up-to-date video
stream, even if some images are dropped.

This unicast method (RTP tunneled over RTSP)
is useful as it is relatively simple to configure
firewallstoallowRTSPtraffic.

This unicast method can be used to traverse
firewalls. Firewalls are commonly configured to
allow the HTTP protocol, thus allowing RTP to
be tunneled.

This method (RTP over UDP) should be used for live multicast video. The video stream is al
up-to-date, even if some images are dropped.
Multicasting provides the most efficient usage of bandwidth when there are large numbers of
clients viewing simultaneously. A multicast cannot however, pass a network ro
router is configured to allow this. It is not possible to multicast over the Internet, for example.
Note also that all multicast viewers count as one unicast viewer in the maximum total of 20
simultaneous connections.

tions disabled, to suit specific requirements.

Unicasting is used for video-on-demand
transmission so that there is no video traffic
on the network until a client connects and
requests the stream.
Note that there are a maximum of 20
simultaneous unicast connections.

ways

uter unless the

MJPEG

This format uses
to create a stream that shows constantly updated motion.

The Motion JPEG stream uses considerable amounts of bandwidth, but provides excellent image qualityandaccesstoeveryimage
contained in the stream. The recommended method of accessing Motion JPEG live video from the Axis product is to use the AXIS

Control in Internet Explorer in Wind ows.

Media

standard JPEG still images for the video stream. These images are then displayedandupdatedataratesufficient

AXIS Media Control (AMC)

AXIS Media Control (AMC) in Internet Explorer in Windows is the recommended method of accessing live video from the Axis product.

10

AXIS M5014 PTZ Dome Network Camera

Media streams

TheAMCControlPanelcanbeusedtoconfigure various video and audio settings. Please see the AXIS Media Control User’s
Manual for more information.

The AM C Control Pane l is automatically installed on first use, after which it can be configured. Open the AMC Control Panel from:

• Windows Control Panel (from the Start menu)

• Alternatively, right-click the video image in Internet Ex plorer and click Settings.

Alternative methods of accessing the video stream

You can also access video and images from the Axis product in the following ways:

• Motion JPEG server push (if supported by the client, Firefox, for example). This option maintains an open HTTP connection
to the browser and sends data as and when required, for as long as required.

• Still JPEG images in a browser.Enterthepathhttp://<ip>/axis-cgi/jpg/image.cgi

• Windows Media Player. This requires AXIS Media Control and the H.264 decoder to be installed. The following paths
can be used:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

TM

. The following paths can be used:

11

AXIS M5014 PTZ Dome Network Camera

Media streams

Note

• <ip>= IP addess

• The Axis product supports QuickTime 6.5.1 and later.

• QuickTime adds latency to the video stream (up to 3 seconds).

• It may be possible to use other players to view the H.264 stream using the paths above, although Axis does not guarantee
this.

Accessing audio streams

The Live View page provides access to audio through AXIS Media Control; in addition audio can be ac cessed in the following ways:

• VAPIX® Application Programming Interface (API) For more information, visit www.axis.com/techsup

• Windows Media Player supports simplex audio. The following paths can be used:

-UnicastviaRTP:axrtpu://<ip>/axis-media/media.amp

- Unicast via RTSP: axrtsp://<ip>/axis-media/media.amp

- Unicast via RTSP, tunneled via HTTP: axrtsphttp://<ip>/axis-media/media.amp

-Multicast:axrtpm://<ip>/axis-media/media.amp

• QuickTime

- rtsp://<ip>/axis-media/media.amp

- rtsp://<ip>/axis-media/media.3gp

•TheJava applet supports simplex audio with G.711 encoding.

TM

supports G.711 and AAC audio encoding. The following paths can be used:

12

AXIS M5014 PTZ Dome Network Camera

Setting up the product

Setting up the product

The Axis product can be configured by users with administrator or operator rights. Click Setup in the top right-hand corner of
theLiveViewpage.

• Administrators have unrestricted access to all settings.

• Operators have access to all settings except System Options

See also the online help

.

Basic Setup

Basic Setup provides shortcuts to the settings thatshouldbemadebeforeusingtheAxisproduct:

1. Users, see

2. TCP/IP, see

3. Date & Time, see

4. Video Stream, see

5. Audio Settings, see

page 29

page 31

.

.

page 30

page 14

page 16

.

.

.

13

AXIS M5014 PTZ Dome Network Camera

Video and Audio

Video and Audio

The vid eo and audio settings can be used to optimize video and audio quality. You can configure the following settings:

• Video stream. See

•Streamprofiles. See

• Camera settings. See

• Audio settings. See

page 14

page 15

page 15

page 16

.

.

.

.

Video Stream

You can define the following video stream settings from Video & Audio > Video Stream:

•Image.See

• H.264. See

•MJPEG.See

page 14

page 15

page 15

.

.

.

Image

You can modify the image resolution and compression, and rotate the image from the Image tab (Video & Audio > Video Stream).
Setting the compression level affects the image quality and bandwidth; the lower the compression, the higher the image quality
with higher bandwidth requirements.

To avoid bandwidth problems on the network, you can limit the frame rate allowed to each viewer. The maximum frame rate can be
set to Unlimited, or you can limit the frame rate to a value.

An image or text can be superimposed over the image as overlay. See

Save your settings before they can take effect.

Overlay, on page 16

.

14

AXIS M5014 PTZ Dome Network Camera

Video and Audio

H.264

The GOV structure describes the composition of the video stream and setting the GOV-length to a higher value saves considerably on
bandwidth but may have an adverse effect on image quality.

ThebitratecanbesetasVariable Bit Rate (VBR) or Constant Bit Rate (CBR). VBR adjusts the bit rate according to the image
complexity, using up more ba ndw idth for increased activity in the image, and less for lower activity in the monitored area. CBR
allows you to set a fixed Target bit rate that consumes a predictable amount of b andwidth. As the bit rate would usually need to
increase for increased image acti vi ty, but in this case cannot, the frame rate and image quality are affected negatively. To partly
compensate for this, it is possible to prioritize e ither the frame rate or the image quality. Not setting a priority means the frame rate
and image quality are equally affected. You must save your settings before they can take effect.

The current bit rate can be set to appear as text overlay. To do this, select the Include text check box option under Overlay Settings
and enter the code #b in the field.

MJPEG

Sometimes the image size is large due to low light or complex scenery. Adjusting the maximum frame size helps to control the
bandwidth and storage used by the Motion JPEG video stream in these situations. Setting the frame size to the Default setting
provides consistently good image quality at the expense of increased bandwidth and storage usage in low light. Limiting the frame
size optimizes bandwidth and storage usage, but may give poor image quality. To prevent increased bandwidth and storage usage,
the maximum frame size should be set to an optimal value.

Stream Profiles

There are four pre-programmed stream profiles available for quick set up. The settings for these can be adjusted. New customized
profiles can also be created. Each profile has a descriptive name, indicating its purpose.

•Thestreamprofiles can be accessed from the Stream profile drop-down list in the Live View page.

• To add, copy, modify, and remove stream profi les go to Video & Audio > Stream Profiles.

• To select the default stream profile go to Live View Config > Stream Profile and choose the profile from the drop-down list.

For more information see the online help

on this page.

Camera Settings

The Video & Audio > Camera Settings page provides access to advanced image settings for the Axis product.

Image Appearance

The image Brightness can be a djusted in the range 0–100, where a higher value produces a brighter image.

Increasing the Sharpness can increase bandwidth usage. A sharper image might increase image noise especially in low light
conditions. A lower setting reduces image noise, but the whole image will appear less sharp.

White balance

White balance is used to make colors in the image appear the same regardless of the color temperature of the light source. The Axis
product can be set to automatically identify the light source and compensate for its color. Alternatively, select the type of light

source fr

om the drop-down list. For a description of ea ch available setting, see the online help

.

Exposure Settings

Configure the exposure settings to suit the image quality requirements in relation to lighting, frame rate and bandwidth
considerations.

Exposure value - Click in the bar to fine-tune the exposure.

15

AXIS M5014 PTZ Dome Network Camera

Video and Audio

Exposure control - These settings is used to adapt to the amount of light used. Automatic is the default settings can be used in most
situations. The shutter speed is automatically set to produce optimum image quality. Flicker-free 50 or 60 Hz is used to remove

flicker w hich can be caused by fluorescent and other light sources. The Hold current option locks the current exposure settings.

Enable Backlight compensation - Enable this option if a bright spot of light, for example a light bulb, causes other areas in

the image to appear too dark.

Exposure priority - This defines the balance between image quality and the frame rate. When Motion is prioritized, motion blur
is minimized, but the image quality may be reduced with a higher frame rate. A prioritized Low noise will provide better image
quality with a lower frame rate.

Overlay

Overlays can be used to provide extra information and are superimposed over the video image. With overlay text it is possible to
include date and time or view the current bit rate as overlay text.

To include the current bit rate as overlay text go to Video & Audio > Video Stream > Overlay Settings,selecttheInclude text check

box option, and enter the code #b in the field. See the online help

Audio Settings

for supported formats.

The audio functionality for each video stream is enabled under Video & Audio > Video Stream > Audio.

Audio Input

Input gain - Control the volume (dB Full Scale) of the audio input. If the sound is too low, choose a higher dB. If the sound is too
high, choose a lower dB. The Level bar gives a visual representation of the aud io signal in dB Full Scale.

• Green — the signal is at a good level.

• Yellow — the signal is becoming distorted.

• Red — The signal is distorted

Encoding - Select digital audio encoding format.

• G711 is an unlicensed standard codec that is useful when integrating audio into a VoIP system.

• G726 is an unlicensed speech codec that is most commonly used within the security industry.

• ACC requires a license for both encoding and decoding. AAC is the l east complicated and most widely used codec. If
achieving the best possible audio qualit y is a priority, A AC is the recommended codec to use. An AAC license is included in
the PTZ Do me Network Camera.

Sample rate - The number of times per second the sound is sampled. A higher sample rate will provide better audio quality, but
also requires a greater bandwidth.

Bit rate - Set the required bit rate depending on the selected encoding. A higher bit rate will give better audio quality. A lower bit

y have latency or delay, but will require less bandwidth.

rate ma

r more information about these settings, please see the online help

Fo

.

16

AXIS M5014 PTZ Dome Network Camera

Live View Config

Live View Con fig

You can customize the Live View page and alter it to suit your requirements. It is possible to define the following features of
theLiveViewpage.

•StreamProfile. See

• Default Viewer for Browser. See

• Viewer Settings. See

• Action B uttons. These are the buttons described in

•UserDefined Links. See

page 15

page 18

page 18

.

.

page 17

.

.

Controls on the Live View page, on page 8

.

Default viewer for browsers

From Live View Config > Default Viewer select the default me thod for v iew ing video i mages in your browser. The p roduct attempts
to show the video images in the
selects the best available combination.

Browser Viewer Description

Windows Internet Explorer

selected video format and viewer. If this is not possible, the pro duct overrides the settings and

AMC

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer in Internet Explorer (H.264/Motion JPEG)

H.264

Asloweri
on the client:

new image

maging alternative to AMC. Requires one of the following installed

• JVM (J2SE) 1.4.2 or higher
J2SE) 5.0 or higher

•JRE(

17

AXIS M5014 PTZ Dome Network Camera

Live View Config

Other browsers

For more information, please see the online help .

Server Push

QuickTime

Java applet

Still image Displays still images only. Click the Refresh button in your browser to view a

Recommended viewer for other browsers (Motion JPEG).

H.264

A slower imaging alternative to Server Push (Motion JPEG only).

new image

Viewer Settings

Options for the viewer are configured under Live View Config > Viewer Settings.

•TheShow viewer toolbar option will display the AXIS Media Control (AMC) or the QuickTime viewer toolbar under the
video image in your browser.

• H.264 decoder installation. The administrator can disable installation of the H.264 decoder included with AXIS Media
Control. This is used to prevent installation of unlicensed copies. Further decoder licenses can be purchased from your
Axis reseller.

• You can enable recording from the Live View page. The recordings are saved to the location specified in the AMC Control
Panel. See

AXIS Media Control (AMC), on page 10

.

User Defined Links

To display user-defined links in the Live View page, select the Show custom link option, give the link a name and then enter the URL
to link to. When defining a web link do not remove the 'http://' from the URL address. Custom links can be used to run scripts or
activate external devices connected to the product, or they can link to a web page. Cus
script in the background, in a hidden frame. Defining the link as a web link will open the link in a new window.

tom links defined as cgi links will run the

18

AXIS M5014 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

PTZ (Pan Tilt Zoom)

Preset positions

A preset position is a predefined view that can be used to quickly steer the camera to a specific location. Preset positions can
be accessed in several ways:

• By selecting the preset from the Preset positions drop-down list in the Live View Page.

• When setting up Events.

To add a preset position:

1. Go to PTZ > Preset Positions.

2. Use the pan, tilt and zoom controls to steer the camera view to the desired position.

3. Enter a descriptive name in the Current position field.

4. If required, select Use current position as Home.

5. Click Add. The camera’s position and focus settings are saved as a preset position.

The Home position is readily accessible by clicking the Home button on the Live View page and in the Preset Positions setup window.

To set a customized home position, select Use current position as Home when adding a preset position. The user-defined
position will have (H) added, for example, Entrance (H). The default Home position, called “Home”, will still be available.

The product can be configured to return to the Home position when it has been inactive for a specified length of time. Enter
thelengthoftimeintheReturn to home when inactive field and click Save. Set the time to zero to prevent the product from
automatically returning to the Home position.

To include the preset position name in the overlay text

the field. For more information about modifiers, see

,gotoVideo & Audio,selectInclude overlay text and enter the modifier #P in

File Naming & Date/Time Formats

in the online help .

home

OSDI Zones

On-Screen Directio n Indicator (OSDI) zones can be incl uded in the overlay text (see
the Axis product. Each OSDI zone is set up with coordinates and a descriptive name.

OSDI zones are set up under PTZ > OSDI Zones. The Axis product uses the coordinates of the center of the view to set the lower
left and upper right zone areas. First navigate to where you would like the lowermost left point of the OSDI zone to be located.
Click Get to set the coordinates. Proceed to where the upper right point of zone should be located and click Get. Give the zone a
descriptive name and click OK.

19

Overlay, on page 16

)toaidtheusertonavigate

AXIS M5014 PTZ Dome Network Camera

PTZ (Pan Tilt Zoom)

To include the name of the OSDI zone in the overlay text, go to Video & Audio < Video Stream < Overlay Settings.Checkthe
Include text box and enter the modifier #L in the field. For more information about modifiers, see

Formats

in the o nline help .

Advanced

Limits

Define the pan, tilt, zoom and focus limits for the Axis product. Movements to the left and right, up and down, can be restricted to
narrow the area under surveillance.

File Naming & Date/Time

See the online help

for more info rmation.

Controls

Panel Shortcut Command Buttons can be co nfigured to provide direct access to commands issued via the VAPIX® Application
Programming Interface. The buttons will be displayed in the PTZ control panel, which is available in the Live View page though
the Ctrl panel button, see

Deselect the options under Enable/Disable controls to disable the pan, tilt, zoom and focus controls.

Note

Disabling PTZ controls will affect preset positions. For example, if the tilt control is disabled, the product cannot move to
preset positions that require a tilt movement.

page 9

.

Control Queue

The administrator can set up a queue for PTZ controllers from PTZ > Control Queue. Once set up, the PTZ Control Queue buttons
appear in the Live View pag e offering one viewer e xclus ive control for a limited period of time. Other users will be placed in queue.

A user who belongs to a group (see
take control of the product. The order of priority is as follows:

1. Administrator — An administrator takes over PTZ control regardless o
removed from the queue 60 seconds after the last PTZ control command.

2. Event — The Axis product can be configuredtogotoapresetpositionwhen triggered by an alarm (see
The event will immediately be placed first in the queue except when an administrator is in control.

3. Operator — Same as administrator but with lower priority

Users, on page 29

) with a higher PTZ priority can go before other users in the queue and

fwhoisfirst in queue. The administrator will be

Events, on page 22

).

4. Viewer — Multiple viewers must wait for their turn. The viewer has 60 seconds PTZ control before control is passed
on to the next viewer in

Note

• The administrator can enable and disable PTZ controls for selected users.

• To identify diff

erent users in the viewer group, cookies must be enabled on the client.

queue.

20

AXIS M5014 PTZ Dome Network Camera

Applications

Applications

Third party applications can be uploaded to and installed on the Axis product. For more inf ormation, go to www.axis.com/applications

To upload an application, go to Applications > Packages, click Browse to locate the file and then click Upload Package. Click on the
uploaded ap plication’s name to open the menu options Settings, License and About.Forconfiguration instructions, please refer to
the documentation provided with the application.

Most applications need a license to run. To install the license, select the License menu option. If the product is connected
to the Internet, Automatic Installation appears in the web page. If the product is not connected to the Internet, go to
www.axis.com/applications to acquire a License key. You will need a license code and the product’s serial number (found on the label
and under System Options > Support > System Overview) to receive a license key.

Installed Applications lists installed applications with inf ormation about the version and the vendor, the status of the a pplica t ion
(running or not running), and information about the license.

Use the Start and Stop buttons to start and stop the application.

To generate a log file for the application, select the application and click Log.

Note

It is recommended to run one application at a time. Avoid running applications when motion detection is active.

21

AXIS M5014 PTZ Dome Network Camera

Events

Events

Predefined parameters, known as an Event or Event Type, can trigger actions in the Axis product. A common event type is an alarm
that causes the product to upload images to an Event Server.

Triggered events - are activated by a signal, for example motion detection.

Scheduled events - run at preset times, in a repeating p attern on selected weekdays.

Actions - refer to what happens when an event occurs.

Triggered events can be activated by:

• Motion detection, see

• Audio detection, see

• A trigger from an uploaded application, see

• Pan Tilt Zoom — when the view stops at a preset position

• System events, for example on boot.

Event actions include:

• Uploading images to an event server or send images by email

• Sending notification mess age s and emails

• Pan Tilt Zoom — go to a preset

page 24

page 26

Applications, on page 21

Event Servers

Event servers receive uploaded image files and/or not
to Events > Event Servers and enter the required information for the server type.

Note

Email servers are configured under System Options > Network > SMTP (email).

When the setup is complete, click Test to test the connection (the connection test takes approximately 10 seconds).

Server type

FTP Server

HTTP Server

TCP Server

Purpose

• Receives uploaded images • Descriptive name

•Receivesnotification messages

• R eceives uploaded images

•Receivesnotification messages • Descriptive name

ification messages. To set up event server connections in the Axis product, go

Information required

• Network address and upload path

• User name and password

• Descriptive name

• URL (IP address or host name)
er name and password

•Us

• Proxy settings

• Network address (IP address or host name)

• Port number

For details on each settings, see the online help .

22

AXIS M5014 PTZ Dome Network Camera

Events

Event Types

An Event Type describes how and when the Axis product performs certain actions.

Example

If so meb ody passes in front of the camera and an event has been configured to detect and respond to motion, the Axis product can
recordandsaveimagestoanFTPserverandsendanotification email. Images can be sent as email attachments.

Set up a triggered event

The following example describes how to configure the Axis product to upload images when motion is detected.

1. Go to Events > Motion Detection and set up a motion detection window. See

2. Go to Events > Event Types and click Add triggered.

3. Enter a descriptive name for the event, for example Motion detected.

4. Set the Priority — high, normal or low.

5. Set the Respond to Trigger parameters to define when the event is active, for example, after office hours.

6. Select Motion detection from the Triggered By list. Select the desired motion detection window and indicate if the event
should be triggered when motion starts or stops

7. Set the When Triggered parameters, that i
select Save stream and enter the required information. See

8. Click OK to save the event.

Note

• Up to 10 event types can be configured, and up to 3 of these can be configured to upload images.

• Filenamescanbeformattedaccordingtospecific requirements. See

(or both).

s, define what the product should do when motion is detected. To upload images,

Save stream

File Naming & Date/Time Formats

Set up motion detection, on page 25

.

in the online help.

Set up a scheduled event

A scheduled event can be activated at preset times, in a repeating pattern on selected weekdays.

.

The following example describes how to configure the Axis product to upload images from pre-programmed time periods.

1. Go to Events > Event Types and click Add scheduled.

2. Enter a descriptive name for the event, for example Scheduled email upload.

3. Set the Priority — high, normal or low.

23

AXIS M5014 PTZ Dome Network Camera

Events

4. Set the Activation Time parameters (24h clock) for the event. For example, select Recurrence pattern and let the event
start on Sundays at 13.00 with a duration of 12 hours.

5. Set the When Activated parameters, that is, define what the product should do when the event is activated. To upload
images, select Save stream and enter the required information. See

6. Click OK to save the event.

Save stream

To upload images to an FTP or HTTP server, save the video stream to the SD card or send images by email, check the Save stream box.

Pre-trigger and post-trigger buffers are useful when checking to see what happened immediately before and after a tri gger. Al l
uploaded images are JPEG images.

Image frequency - Set the image frequency to a desired frame rate. The frame rate will be the best possible, but might not be as
high as specified, especially if u ploading via a slow connection.

Include pre-trigger buffer - Images stored internally in the product from the time immediately preceding the trigger. Check the box
to enable the pre-trigger buffer and specify the buffer length in seconds, minutes or hours.

Include post-trigger buffer - Images stored internally in the product from the time immediately after the trigger. Check the box to
enable the post-trigger buffer and specify the buffer length in seconds, minutes or hours.

Save stream

.

Note

• Pre-trigger and post-trigger buffers will be lost if the connection to the event server fails.

• The maximum length of the pre-/post-trigger buffer depends on the video image size and selected frame rate.

• If the pre- or post-buffer is too large for the product’s internal memory, the frame rate is reduced and individual images
may be missing. If this occurs, an entry is created in the product’s log file.

Continue image upload (unbuffered) - Upload video images for a fixed length of time or for as long as the trigger is active.

Select type - Upload images to an FTP or HTTP server, send images by email or save the video stream to the SD card.

Create folder - Images uploaded to FTP and HTTP servers can be saved to designated folders. Folders can, for example, be named

using the current date and time, see

Base file name - Used to name all uploaded images. Add a suffixoruseyourownfile format to give the images unique names, see

File Naming & Date/Time Formats

Use stream profile - Select the stream profile to upload, send as email or save to the SD card. When saving to the SD card, the video
format must first be selected. For information on stream profiles, see

File Naming & Date/Time Formats

intheonlinehelp.

in the online help.

Stream Profiles, on page 15

.

Motion detection

Motiondetectionisusedtogenerateanalarmwhenevermovementoccurs(orstops)intheview.Upto10IncludeandExclude
windows can be configured:

• Include windows — target specific areas within the whole video image

• Exclude windows —define areas within an Include window that should be ignored (areas outside Include windows
are automatically ignored)

Once configured, the motion detection windows appear in the list of available triggers for triggered events. See

event, on page 23

Note

Using the motion detection feature may decrease the product’s overall performance.

.

24

Set up a triggered

AXIS M5014 PTZ Dome Network Camera

Events

Set up motion detection

To set up a motion detection Include Window, follow these instructions:

1. Go to Events > Motion Detection.

2. Select the Configure Included Windows option and click New. Select the new window in the list of windows and enter
adescriptivename.

3. Adjust the size (drag the bottom right-hand corner) and the position (click on the text at the top and drag to the desired
position) of the active window (window with red fr ame).

4. Adjust the Object Size, History and Sensitivity profile sliders (see
motion within an active window is indicated by red peaks in the Activity window.

5. Click Save.

To exclude parts of the include window, select the Configure Excluded Windows and position the exclude window within the
include window.

To delete an include or exclude window, select the window in the list of windows and click Del.

Motion detection parameters

for details). Any d etected

Motion detection parameters

The parameters controlling motion detection are described in the table below:

Parameter

Description

High level (100%)

Medium level (50%)

Object Size

Object size relative to window
size.

Only very large objects trigger
motion dete

ction.

History

Object memory length.

An object that appears in
the window triggers motion
detection for a long time
before it is considered as
non-moving.

25

Sensitivity

Difference in luminance
between background
object.

Ordinary colored objects on
ordinary ba
motion detection.

A large difference in luminance
is required to trigger motion
detection.

ckgrounds trigger

and

AXIS M5014 PTZ Dome Network Camera

Events

Low level (0%)

Recommended values

Default values

Tips:

• To trigger on small objects or movements, use several small motion detection windows rather than one large window
and select a low object size.

• To avoid triggering on small objects, select a high object size.

• If no objects should appear in the Include Window, select a high history level. This will cause motion detection to trigger as
long as the object is present in the window.

• To only detect flashing light, select a l ow sensitivity. In other cases high sensitivity is recommended.

Even very small objects trigger
motion detection.

5–15% 60–90% 75–95%

15% 90% 90%

An object that appears in
the window triggers motion
detection only for a very short
time before it is considered as
non-moving.

Only very bright objects on
a dark background trigger
motion detection.

Audio detection

The Axis product can be configured to generate an alarm when audio rises above, falls below or passes the audio alarm level.The
alarm level can be set in the range 0–100 where 0 is the most sensitive and 100 the least sensitive.

1. Go to Events > Audio Detection.

2. Set the audio alarm level and click Save.

3. Go to Events > Event Types and set up a triggered event, see

Note

Audio alarm is disabled by default during PTZ movement. To enable, clear the Alarm automatically disabled during PTZ
movement check box option

Set up a triggered event, on page 23

.

26

AXIS M5014 PTZ Dome Network Camera

Recordings

Recordings

If using an SD card, the Axis product can be configured to record video continuously or as a result of a triggered or scheduled event:

• To start a continuous recording, see

• To set up triggered and scheduled events, see

• To access event recordings, see

page 28

page 27

.

Events, on page 22

.

.

Event recordings

Event recordings made to the product’s SD card (not included) can be accessed from the Recordings > Events page. For instructions
how to set up triggered and scheduled e vents, see

From the Recordings > Events page, you can:

• Play recordings from the SD card

• View information on the recording, click Properties

• Lock recordings to prevent accidental removal

• Remove recordings

• Download recordings

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded
containing a minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped
with the date and time they were downloaded (that is, not the date the recordings were made).

Note

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software

Events, on page 22

.

file is a zip file

27

AXIS M5014 PTZ Dome Network Camera

Recordings

Continuous recording

IfusinganSDcard,theAxisproductcanbeconfigured to continuously save video to the card. To prevent the disk from be c oming
full, it is recommended to enable automatic disk cleanup under System Options > Storage.

To start a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. Select Enabled.

3. Select a Stream profile to use for continuous recordings.

4. Click Save to save and start the recording.

Note

An ongoing recording will be restarted and all previous continuous recordings will be removed if a new stream profile is
selected.

To restart an ongoing recording, go to Recordings > Continuous and click Restart. This will remove all previous continuous recordings.

To play or download a continuous recording, follow these steps:

1. Go to Recordings > Continuous.

2. To play or download the recording from a po int in time, enter the year, month, date and the time in hours and minutes in
the From field.

3. Enter the amount of the recording (hours and minutes) to play or download in the Duration field.

4. Click Play to playback the recording, or click Download to download the recording.

Multiple recordings can be downloaded at the same time. Select the recordings and click Download. The downloaded file is a zip file
containing a
with the date and time they were downloaded (that is, not the date the recordings were made).

Note

minimum of three files, of which the Matroska (mkv) files are the actual recordings. The recordings are time-stamped

To play recordings in Windows Media Player, AXIS Matroska File Splitter must be installed. AXIS Matroska File Splitter
can be downloaded from www.axis.com/techsup/software

28

AXIS M5014 PTZ Dome Network Camera

System Options

System Options

Security

Users

User access control is enabled by default and can be configured under System Options > Security > Users. An administrator can
set up other users by giving them user names and passwords. It is also possible to allow anonymous viewer login, which means
that anybody m ay access the Live View page.

The user list displays authorized users and user groups (access levels):

Viewer - Access to the Live View page

Operator - Access to the Live View page and to all settings except System Options

Administrator - Unrestricted access to all settings; can add, modify and remove other users.

Under HTTP/RTSPPasswordSettings, select the type of password to allow. You may need to allow unencrypted passwords if there
are viewing clients that do not support encryption, or if you upgraded the firmware and existing clients support encryption but need
to log in again and b e configuredtousethisfunctionality.

Under User Settings,checktheboxtoenableanonymous viewer login to allow anonymous users access to the Live View page.

Check the box to enable anonymous PTZ control login to allow anonymous users access to the PTZ controls.

Uncheck the box Enable Basic Setup to hide the Basic Setup menu. Basic Setup provides quick access to settings that should be
made before using the Axis product.

IP Address Filter

IP address filtering is enabled on the System Options > Security > IP Address Filter page. Once enabled, the listed IP address are
allowed or denied access to the Axis product. Select Allow or Deny from the list and click Apply to enable IP address filtering.

The adm inistrator can add up to 256 IP address e ntries to the list (a single entry can contain multiple IP addresses). The users from
these IP addresses need to be specifi

ed in the user list with the appropriate access rights. See System Options > Security > Users.

HTTPS

The Axis product supports encrypted browsing using HTTPS. This is configured on the System Options > Security > HTTPS page.

A self-signed certificate can be used until a Certificate Authority-issued certificate has been obtained. Click Create self-signed
certificate to install a self-signed certificate. Although self-signed certificates are free and offer some protection, true security is only
implemented a

To obtain
is returned, click Install signed c ertificate to import the certificate. The properties of any certificate request currently resident in
the product or installed can be viewed by clicking Properties.

To enable HTTPS in the Axis product, the HTTPS Connection Policy must be set for each user group.

fter the installation of a signed certifica te issued by a Certificate Authority.

asignedcertificate from an issuing Certificate Authority, click Create Certificate Request. When the signed certificate

For more information, see the online help

.

IEEE 802.1X

IEEE 802.1X is a standard for port-based Network Admission Control providing secure authentication of wired and wireless network
devices. IEEE 802.1X is based on EAP (Extensible Authentication Protocol).

29

AXIS M5014 PTZ Dome Network Camera

System Options

To access a network protected by IEEE 802.1X, devices must authenticate themselves. The authentication is performed by a
third-party entity called an authentication server, typically a RADIUS server, examples of which are FreeRADIUS and Microsoft
Internet Authentication Service.

In Axis' implementa tion, the network device and the authentication server authenticate themselves with the help of digital
certificates using EAP-TLS (Extensible Authentication Protocol - Transport Layer Security). The certificates are provided by an
Certification Authority (CA). You need:

•aCAcertificate to validate the identity of the authentication server

• a CA-signed client certificate and a private key to authenticate the network device.

To allow the network device to access a network protected by IEEE 802.1X:

1. Obtain a CA certificate, a client certificate and a client private key (contact your network administrator).

2. Go to Setup > System Options > Security > IEEE 802.1X and upload the CA certificate, the client certificate and the
client private key.

3. Under Settings, select the EAPOL version, provide your EAP identity and private key password.

4. Check the box to enable IEEE 802.1X and click Save.

Certificates

CA Certificate The CA certificate is used to validate the identity of the authentication server. Enter the path to

the certificate directly, or locate the file using the Browse button. Then click Upload.Toremove
acertificate, click Remove.

Client certificate
Client private key

Settings

EAPOL version

EAP identity

Private key password

Enable IEEE 802.1X

The client certificate and private key are used to authenticate the network device. They can be
uploaded as separ ate files or in one combined file (e.g. a PFX file or a PEM file). Use the Client

private key field if uploading one combined file. For each file, enter the path to the file, or locate the
file using the Browse button. Then click Upload.Toremovea

SelecttheEAPOLversion(1or2)asusedinyournetworkswitch.

Enter the user identity (maximum 16 characters) associated with your certificate.

Enter the password (maximum 16 characters) for the private key.

Check the box to enable the IEEE 80

2.1X protocol.

file, click Remove.

Audio Support

Select Enable audi
audio settings, see

Note

Deselecting this option will disable audio globall y in the Axis product, for configured events and profiles with audio as well.

o support to allow clients to retrieve audio streams from the Axis product. For information on how to configure

Audio Settings, on page 16

.

Date & T ime

The Axis product’s date and time settings are configured under System Options > Date & Time.

Current Server Time displays the current date and time (24h clock). The time can be displayed in 12h clock in the text overlay (see

below).

To change the date and time settings, select the preferred Time mode under New Server Time:

30

AXIS M5014 PTZ Dome Network Camera

System Options

• Synchronize with computer time sets date and time according to the computer’s clock. With this option, date and
time are set once and will not be updated automatically.

• Synchronize with NTP Server obtains date and time from an NTP server. With this option, date and time settings are
updated continuously. For information on NTP settings, see

NTP Configuration, on page 32

.

If using a host name for the NTP server, a DNS server must be configured. See

• Set manually allows you to manually set date and time.

If using an NTP server, select your Time zone from the drop-down list. If required, check Automatically adjust for daylight saving
time changes.

The Date & Time Format Used in Images is the date and time format displayed as a text overlay in the video stream. Use the

predefined formats or see
time formats. To include date and time in the overlay text, go to Video & Audio and select Include date and Include time.

File Naming & Date/Time Formats

in the online help for information on how to create custom date and

DNS Configuration, on page 32

.

Network

Basic TCP/IP Settings

The Axis product supports IP version 4 and IP version 6. Both versions can be enabled simultaneously, and at least one version
must always be enabled.

IPv4 Address Configuration

By default, the Axis product is set to use IPv4 (IP version 4) and to obtain the IP address automatically via DHCP. The IPv4 settings are
configured under System Options > Network > TCP/IP > Basic.

DHCP (Dynamic Host Configuration Protocol) allows network administrators to centrally manage and automate the assignment of IP
addresses. DHCP should only be enabled if using dynamic IP address notification,oriftheDCHPcanupdateaDNSserver,which
when allows you to access the Axis product by name (host name).

If DHCP is enabled and the product cannot be accessed, run AXIS IP Utility to search the network for connected Axis products, or reset
the product to the factory default settings (see

page 38

) and then perform the installation again.

To use a static IP address, check Use the following IP a ddress and specify the IP address, subnet mask and default router.

IPv6 Address Configuration

If IPv6 (IP version 6) is enabled, the Axis product will receive an IP address according to the configuration in the network router.

To enable IPv6, go to System Options > Network > TCP/IP > Basic. Other settings for IPv6 should be configured in the network router.

ARP/Ping

The IP address can be set using ARP and Ping. For instructions, see the product’s Installation Guide.

ARP/Ping is enabled by default. To disable, uncheck the box under System Options > Network > TCP/IP > Basic.

The ARP/Ping service is automatically disabled two minutes after the product is started, or as soon as an IP address is set. To reset the
IP address, the product must be restarted to activate ARP/Ping for an additional two minutes.

Pinging the product is still possible when this service is disabled.

AXIS Video Hosting System (AVHS)

AVHS used in conjunction with an AVHS service, provides easy and secure Internet access to live a nd recorded video accessible from
any location. For more information and help to find a local AVHS Service Provider go to www.axis.com/hosting

31

AXIS M5014 PTZ Dome Network Camera

System Options

AVHS is enabled by default. The settings are configured under System Options > Network > TCP IP > Basic.

One-click enabled - Press the product’s control button (see

Internet. Once registered, Always will be enabled and the Axis product stays connected to the AVHS service. If the product is not
registered within 24 hours from when the button is pressed, the product will disconnect from the AVHS service.

Always - The Axis product will constantly attempt to connect to the AVHS service over the Internet. Once registered the product will
stay connected to the service. This option can be used when the product is already installed and it is not convenient to use the
one-click installation.

AXIS Internet Dynamic DNS Service

AXIS Internet Dynamic DNS Service assigns a host name for easy access to the product. F or more informati o n, see www.ax isca m .net

To register the Axis product with AXIS Internet Dynamic DNS Service, go to System Options > Network > TCP/IP > Basic.Under
Services, click the AXIS Internet Dynamic DNS Service Settings button (requires access to the Internet). The domain name currently
registered at AXIS Internet Dynamic DNS service for the product can at any time be removed.

Hardware overview, on page 4

) to connect to an AVHS service over the

Advanced TCP/IP Settings

DNS Configuration

DNS (Domain Name Service) provides the translation of host names to IP addresses. The DNS settings are configured under System
Options > Network > TCP/IP > Advanced.

Select Obtain DNS server address via DHCP to use the DNS settings provided by the DHCP server.

To make manual settings, select Use the following DNS server address and specify the following:

Domain name - Enter the do main(s) to s earch for the host name used by the Axis product. Multiple domains can be separated by
semicolons. The host name is always the firstpartofafullyqualified domain name, for example, myserver is the host name in the
fully qualified domain name myserver.mycompany.com where mycompany.com is the domain name.

Primary/Secondary DNS server - Enter the IP addresses of the primary and secondary DNS servers. The secondary DNS server is
optional and will be used if the primary is unavailable.

NTP Configuration

NTP (Network Time Protocol) is used to synchronize the clock times of devices in a network. The NTP settings are configured under
System Options > Network > TCP/IP > Advanced.

Select Obtain NTP server address via DHCP to use the NTP settings provided by the DHCP server.

To make manual settings, select Use the following NTP server address and enter the host name or IP address of the NTP server.

Host Name Configuration

The Axis product can be accessed using a host name instead of an IP address. The host name is usually the same as the assigned DNS
name. The host name is configured under System Options > Network > TCP/IP > Advanced.

Select Obtain host name via IPv4 DHCP to use host name provided by the DHCP server running on IPv4.

Select Use the host name to set the host name manually.

Select Enable dynamic DNS updates to dynamically update local DNS servers whenever the Axis product’s IP address changes.

For more information, see the online help

.

32

AXIS M5014 PTZ Dome Network Camera

System Options

Link-Local IPv4 Address

Link-Local Address is enabled by default and assigns the Axis product an additional IP address which can be used to access
the product from other hosts on the same segment on the local network. The product can have a Link-Local IP and a static
or DHCP-supplied IP address at the same time.

This function can be disabled under System Options > Network > TCP/IP > Advanced.

HTTP

The H TTP port used by the Axis product can be changed under System Options > Network > TCP/IP > Advanced. Any port in the
range 1024–65536 can be used. T h e default setting is 80.

HTTPS

The HTT PS port used by the Axis product can be changed under System Options > Network > TCP/IP > A dvanced. Any port in the
range 1024–65536 can be used. The default setting is 443.

To enable HTTPS, go to System Options > Security > HTTPS. For more information, see

NAT traversal (port mapping) for IPv4

A ne twork router all ows devices on a private network (LAN) to share a single connection to the Internet. This is done by forwarding
network traffic from the private network to the “outside”, that is, the Internet. Security on the private network (LAN) is increased
since most routers are pre-configured to stop attempts to access the private network (LAN) from the pub lic network (Internet).

Use NAT traversal when the Axis product is located on an intranet (LAN) and you wish to make it available from the other
(WAN) side of a NAT router. With NAT traversal properly configured, all HTTP traffic to an external HTTP port in the NAT router
isforwardedtotheproduct.

NAT traversal is configured under System Options > Network > TCP/IP > Advanced.

Note

• For NAT traversal to w ork, this must be supported by the router. The router must also support UPnP

• The router has many different names: “NAT router”, “Network router”, “Internet Gateway”, ”Broadband router”, “Broadband
sharing device” or “Home firewall” but the essential purpose of the device is the sa

Enable/Disable - When enabled, the Axis product attempts to configure port mapping in a NAT router on your network, using UPnP
Note that UPnP

Use manually selected NAT router - Select this option to manually select a NAT router and enter the IP address f or the router in
the field. If no router is specified, the product automatically searches for NAT routers o n your network. If more than one router is
found, the default router is selected.

Alternative HTTP port - Select this option to manually define an external HTTP port. Enter the port number in the field. If no port is
entered here, a port number is automatically s ele cted when NAT traversal is enabled.

TM

must be enabled in the product (see System Options > Network > UPnP).

page 29

me.

.

TM

.

TM

.

Note

• An alternative HTTP port can be used or be active even if NAT traversal is disabled. This is useful if your NAT router does
not support UPnP and you need to manually con figure port forwarding in the NAT router.

• If you attempt to man

• When the port is selected automatically it is displayed in this field. To change this, enter a new port number and click Save.

FTP

The FTP server running in the Axis product enables upload of new firmware, user applications, etc. The FTP server can be disabled
under System Options > Network > TCP/IP > Advanced.

ually e nter a port that is a lready in use, another available port is automatically selected.

33

AXIS M5014 PTZ Dome Network Camera

System Options

Note

This FTP server has nothing to do with the product’s ability to transfer images via FTP to other locations and servers.

RTSP

The RTSP server running in the Axis product allows a connecting client to start an H.264 stream. The RTSP port number can be
changed under System Options > Network > TCP/IP > Advanced. The default port is 554.

Note

H.264 video streams will not be available if the RTSP server is disabled.

SOCKS

SOCKS is a networking proxy protocol. The Axis product can b e configured to use a SOCKS server to reach networks on the other
side of a firewall or proxy server. This functionality is useful if the Axis product is located on a local network behind a firewall, and
notifications, uploads, alarms, e tc need to be send to a destination outsid e the local network (for example the Internet).

SOCKS is configured under System Options > Network > SOCKS. For more information, see the online help

.

QoS (Quality of Service)

QoS (Quality of Service) guarantees a certain level of a specified resource to selected traffic on a network. A QoS-aware network
prioritizes n etwork traffic and provides a g re ater netwo rk reliability by controlling the amount of bandwidth an application may use.

TheQoSsettingsareconfigured under System Options > Network > QoS. Using DSCP (Differentiated Services Codepoint) values, the
Axis product can mark t he following types of traffic: live video, live audio, event/alarm traffic and management traffic.

Note

Live audio DSCP will be equal to live video DSCP if H.264 over RTSP is used.

SMTP (email)

To send event and error email messages from the Axis product via SMTP (Simple Mail Transfer Protocol), an SMTP mail server must be
set up. This is done under System Options > Network > SMTP (email).

Enter the host names or IP addresses and port numbers for the primary and secondary mail servers in the fields provided. A From
email address is also required. If the mail s erve r requires a
the necessary information.

uthentication, check Use authentication to log in to this server and enter

SNMP

The Simple Network Management Protocol (SNMP) allows remote management of network devices. An SNMP community is the
group of devices and management stati

The Axis product can be configured

on running SNMP. Community names are used to identify groups.

to support SNMP on the System Options > Network > SNMP page.

Depending on the level of sec

SNMP v1/v2 provides the
access to all supported SNMP devices. The default password for the Read community is public and the default password for the
Write community is write.

Note

If HTTPS is enabled, SNMP v1 and SNMP v2c should be disabled.

Traps for SNMP v1/v2 are used by the Axis product to send messages to a management system on important events and status

s. Check Enable traps and enter the IP address where the trap message should be sent and the Trap community that

change
should receive the mes sa g e.

urity required, select the version on SNMP to use.

lowest level of security. The community name can be specified as a password for read or read/write

34

AXIS M5014 PTZ Dome Network Camera

System Options

The following traps are available:

•Coldstart

•Warmstart

•Linkup

• Authentication failed

SNMP v3 provides encryption and secure passwords. To use traps with SNMP v3, an SNMP v3 management application is required.

To use SNMP v3, HTTPS must be enabled, see
password.

Note

The initial password can only be set once. If the password is lost, the Axis product must be reset to factory default, see

Reset to factory default settings, on page 38

TM

UPnP

The Axis product includes support for UPnPTM.UPnPTMis enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.

TM

UPnP

can be disabled under System Options > Network > UPnPTM.

HTTPS, on page 29

.

. To enable SNMP v3, check the box and provide the initial user

RTP/H.264

The RTP port range and multicast settings are configured under System Options > Network > RTP.

The R TP port range defines the range of ports from which the video/audio ports are auto
only certain IP addresses and port numbers should be used.

matically selected. For multicast streams,

Bonjour

The Axis product includes support for Bonjour. Bonjour is enabled by default and the product is automatically detected by operating
systems and clients that support this protocol.

Bonjour can be disabled under System Options

>Network>Bonjour.

Storage

SD Card

The SD/SDHC memory card (not included) is managed on the System Options > Storage > SD Card page.

The settings under Storage Device are used to identify and monitor the status of the SD card, and to unmount the SD card
before removal. Mounting is done automatically when a card is inse rte d. SD cards are normally preformatted when purchased,
but if needed, click Format to format the card.

Note

vent corruption of recordings, the SD card should always be unmounted before removal.

To pre

If the card’s status shows as failed, click Check disk to see if the problem can be found and then try Repair.

The settings under Storage Device Settings are used to configure removal of recorded video. Automatic disk cleanup can be enabled
and set according to a schedule. The disk can be locked to prevent removal of recordings.

For more information, see the online help

.

35

AXIS M5014 PTZ Dome Network Camera

System Options

Maintenance

The Axis product provides several maintenance functions. These are available under System Options > Maintenance.

Click Restart to perform a correct restart if the Axis product is not b ehaving as expected. This will not affect any of the current
settings.

Click Restore to reset most settings to the factory default values. The following settings are not affected:

• the boot protocol (DHCP or static)

• the static IP address

• the default router

• the subnet mask

•thesystemtime

• the IEEE 802.1X settings

Click Default to reset all settings, including the IP address, to the factory default values. This button should be used with caution. The
Axis product can also be reset to factory default using the control button, see

Reset to factory default settings, on page 38

.

To test the product’s PTZ mechanics, click Test under PTZ Status.

To identify the p roduct or test the Status LED, click Flash LED under Identify and specify the duration in seconds, minutes or hours.
This can be useful for identifying the product among other products installed in the same location.

For information about firmware upgrade, see

Upgrading the firmware , on page 39

.

Support

Support Overview

The System Options > Support > Support Overview page provides information on troubleshooting and contact information,
should you require technical assistance.

.

See also

Troubleshooting, on p

System Overview

To get an overview of the Axis product’s status and settings, go to System Options > Support > System Overview . Information that
can be found here includes firmware version, IP address, network and security settings, event settings, image settings a nd recent log
items. Many of the c

aptions are links to the proper Setup page.

Logs & Reports

The System Options > Support > Logs & Reports page generates logs a nd reports useful for system analysis and troubleshooting. If
contacting Axis Support, please provide a valid Server Report with your query.

System Log - Provides information about system events.

age 39

Access Log - Lists all failed attempts to access the product. The Access Log can also be configured to list all connections to the
product (see below).

Server Report - Provides information about the product status in a popup window. The Access Log is automatically included
in the Server Report.

Parameter List - Shows the product's parameters and their current settings. This may prove useful when troubleshooting or
when contacting Axis Support.

36

AXIS M5014 PTZ Dome Network Camera

System Options

Connection List - Lists all clients that are currently accessing media streams.

Crash Report - Generates an archive with de bugging information. The report takes several minutes to generate.

The log levels for the System Log a nd the Access Log are set under System Options > Support > Logs & Reports > Configuration.
The Access Log can be configured to l ist all connections to the product (select Critical, Warnings & Info). If required, a different log
level can be used when sending emails.

Advanced

Scripting

Scripting allows experienced users to customize and use their own scripts.

Caution

Improper use may cause unexpected behavior and loss of contact with the Axis product.

Axis strongly recommends that you do not use this fun
assistance for problems with customized scripts.

To open the Script Editor, go to System Options > Advanced > Scripting. It is recommended to create a backup file before
customizing the scripts. If a script causes problems, reset the product to its factory default settings, see

For more information, see www.axis.com/developer

File Upload

Files, for example web
to System Options > Advanced > File Upload.

Uploaded files are accessed through http://<ip address>/local/<user>/<file name> where <user> is the
selected user group (viewer, operator or administrator) for the uploaded file.

Plain Co

Plain
page. Help is available from the standard help pages.

nfig

Config i s for advanced users with experience of Axis product configuration. All parameters can be set and m odified from this

pages and images, can be uploaded to the Axis product and used as custom settings. To upload a file, go

ction unless you understand the consequences. Axis Support does not provide

page 38

.

37

AXIS M5014 PTZ Dome Network Camera

System Options

To open Plain Config, go to System Options > Advanced > Plain Config.

Reset to factory default settings

This will reset all parameters, including the IP address, to the factory default settings:

1. Disconnect power from the product.

2. Press and hold the Control button and reconnect power (see

3. Keep the Control button pressed for about 15 seconds until the Status indicator flashes amber.

4. Release the Control button. The process is complete after about 1 minute (when the Status indicator turns green). The
product has been reset to the factory default settings. The default IP address is 192.168.0.90

5. Re-assign the IP address.

It is also possible to reset parameters to factory default via the web interface. Go to Setup > System Options > Maintenance.

Hardware overview, on page 4

).

38

AXIS M5014 PTZ Dome Network Camera

Troubleshooting

Troubleshooting

Checking the firmware

Firmware is software that determines the functionality of network devices. One of your first actions when troubleshooting a problem
should be to check the current firmware version. The latest version may contain a correction that fixes your particular problem. The
current firmware version in the Axis product is displayed in the page Setup > Basic Setup and in Setup > System Options > About.

Upgrading the firmware

When you upgrade the product with the latest firmware from Ax is website, the product receives the latest functionality available.
Always read the upgrade instructions and release notes available with each new release, before upgrading the firmware.

To upgrade, follow these instructions:

1. Save the firmware file to your computer. The latest version of the firmware is available free of charge from Axis website
at www.axis.com/techsup

2. Go to Setup > System Options > Maintenance in the products w eb pages.

3. Under Upgrade Server, click Browse and locate the file on your computer. Click Upgrade.

After starting the upgrade process, a lways wait at least 5–10 minutes before restarting the p roduct, even if you suspect the
upgrade has failed.

AXIS Camera Management can be used for multiple upgrades. See www.axis.com for more information.

Note

• Your dealer reserves the right to charge for any repair attributable to faulty upgrade by the user.

•Preconfigured and customized settings are s aved when the firmware is upgraded (providing the features are available in
the new firmware) although this is not guaranteed by Axis Communications AB.

Emergency recovery procedure

r or network connection is lost during the upgrade, the process fails and the product becomes unresponsive. Flashing red Status

If powe
indicator indicates a failed upgrade. To recover the product, follow the steps below. The serial number is found on the product’s label.

1. In UNIX/Linux, type the following from the command line:

arp -s <IP address> <serial number> temp

39

AXIS M5014 PTZ Dome Network Camera

Troubleshooting

ping -s 408 <IP address>

In Windows, type the following from a command/DOS prompt:

arp -s <IP address> <serial number> temp
ping -l 408 -t <IP address>

2. If the product does not reply within a few seconds, restart it and wait for a reply. Press CTRL+C to stop Ping.

3. Open a browser and type in the product’s IP address. In the page that appears, use the Browse button to select the upgrade
file to use. Then click Load to restart the upgrade process.

4. After the upgrade is complete (1–10 minutes), the product automatically restarts and shows a steady green on the Status
indicator.

5. Reinstall the product, referring to the Installation Guide.

If the emergency recovery procedure does not get the product up and running again, contact Axis support at www.axis.com/techsup/

Symptoms, possible causes and remedial actions

Problems setting the IP address

When using ARP/Ping

The product is located on a
different subnet

The IP address is being used
by another device

Possible IP address conflict
with another device on the
same subnet.

The camera cannot be accessed from a browser

Cannot log in

The IP address has been
changed by DHCP

The product is accessible locally but not externally

Router confi guration To configure your router to allow incoming data traffic to the Axis product, enable the NAT-traversal

Firewall protection

Default routers requried

Try the installation again. The IP address must be set within two minutes after power has been
applied to the product. Ensure the Ping length is set to 408. See the Installation Guide for
detailed instructions.

If the IP address intended for the product and the IP address of the computer used to access the
product are located on different subnets, you will not be able to set the IP address. Contact your
network administrator to obtain an IP address.

Disconnect the Axis product from the network. Run the Ping command (in a Command/DOS
window, type ping and the IP address of the product.
If you receive: Reply from <IP address>: bytes=32; time=10... this means
that the IP address may already be in use by another device on the network. Obtain a new IP
address from the network administrator and reinstall the product.
If you see Request timed out, this means that the IP address is available for use with the
Axis product. Check all c abling and reinstall the product.

The static IP address in the Axis product is used before the DHCP server sets a dynamic address.
This means that if the same default static IP address is also used by another device, there may
be problems accessing the product.

When HTTPS is enabled, ensure that the correct protocol (HTTP or HTTPS) is used when attempting
to lo g in. You may need to manually type http or https in the browser’s address field.

oduct and the client are on the same network, run AXIS IP Utility to locate the product.

If the pr
Identify the product using its model or serial number.

Move the Axis product to an isolated network, or to one with no DHCP or BOOTP server. Set the IP
address again, using AXIS IP Utility or ARP/Ping (see the Installation Guide). Open the Setup pages
and disabled DHCP in t he TCP/IP settings. Return the product to the main network. The product
now has a fixed IP address that will not change.

feature which will attempt to automatically configure the router to allow access to the Axis
product, see

Check the Internet firewall with your network administrator.

Check if you need to configure the router settings.

NAT traversal (port mapping) for IPv4, on page 33

. The router must support UPnPTM.

40

AXIS M5014 PTZ Dome Network Camera

Troubleshooting

Problems with the H.264 format

No H.264 displayed in the
client

No multicast H.264
displayed in the client

Multicast H.264 only
accessible by local clients

Poor rendering of H.264
images

Color saturation is different
in H .264 and Motion JPEG

Lower frame rate than
expected

Why do I not get 30 frames
per second?

Image degeneration

Status indicator LED is flashing red and the camera is inaccessible

A firmware upgrade has been
interrupted or the firmware
has otherwise been damaged

No images displayed on web page

Problems with AXIS Media
Control (Internet Explorer
only)

Installation of additional
ActiveX component
restricted or prohibited

Video and image problems, general

Image too dark or too light

Missing imag es in uploads This can occur when trying to use a larger image buffer than is actually available. Try lowering

Slow image update Configuring pre-buffers, motion detection, high-resolution images or high frame rates will affect

Check that the relevant H.264 connectio n methods and correct interface are enabled in the AMC
Control Panel (streaming tab). See

In the AMC Control Panel, select the H.264 tab and click Set to default H.264 decoder.

Check that RTSP is enabled under System Options > Network > TCP/IP > Advanced.

Check with your network administrator that the multicast addresses used by the Axis product
are valid for your network.

Check with your network administrator to see if there is a firewall preventing viewing.

Check if your router supports multicasting, or if the router settings between the client and the
product need to be configured. The TTL (Time To Live) value may need to be increased.

Color depth set incorrectly on clients. Set to 16–bit or 32–bit color.

If text overlays are blurred, or if there are other r endering problems, you may need to enable
Advanced Video Rendering from the Video stab in the AMC Control Panel.

Ensure that your graphics card is using the latest driver. The latest drivers can usually be
downloaded from the manufacturer’s website.

Modify the settings for your graphics adapter. Refer to the adapter’s documentation for more
information.

Reduce the number of applications running on the client computer.

Limit the number of simultaneous viewers.

Check with the network administrator that there is enough bandwidth available.

Check in the AMC Control Panel (H.264 tag) that video processing is NOT set to Decode only
key frames.

Lower the image resolution.

See

Performance considerations, on page 45

The 50 Hz version of the product supports up to 25 frames per second.

Decrease the GOV length.

See

Emergency recovery procedure, on page 39

To enable the updating of video images in Internet Explorer, set the browser to allow ActiveX
controls. Also, make sure that AXIS Media Control is installed on your workstation.

Configure the Axis product to use a Java applet for updating video images in Internet Explorer. Go
to Setup > Live View Config and select Java applet under Default viewer.

Check the video image settings under Setup > Video & Audio > Video Stream and Setup >
Video & Audio > Camera Settings.

the frame rate or the upload period.

the performance of the Axis product.

AXIS Media Control (AMC), on page 10

.

.

.

41

AXIS M5014 PTZ Dome Network Camera

Troubleshooting

Poor performance Poor performance maybecausedbyheavynetworktraffic, multiple users accessing the product,

low performance clients, use of features such as motion detection and event handling.

Poor quality snapshot images

Screen incorrectly
configured on your computer

Browser freezes

Netcape 7.x and Mozilla 1.4
(or later) can sometimes
freeze on a slow computer

Problems uploading files

Limited space There is only limited space available for the upload of your own files. Delete existing files to free

Motion Detection triggers unexpectedly

Changes in luminance

No audio

Incorrect setup

Noaudioorverypooraudio
quality

Poor audio quality

CPU overloaded

Configure your screen to show at least 65000 colors, that is, at least 16 bits. Using only 16 or 256
colors will produce dithering artifacts in the image.

Lower the imag e resolution

up space.

Motion detection is based on changes in luminance in the image. This means that if there are
sudden changes in the lighting, motion detection may trigger mistakenly. Lower the sensitivity
setting to avoid problems with luminance.

Check the sound card in the computer. Ensure that mute is not selected and that the volume
settings are correct.

Check that the correct Audio Input source is selected under Setup > Video & Audio > Audio
Settings.

Reduce the number of listeners and viewers. Decrease image resolution and compression.

42

AXIS M5014 PTZ Dome Network Camera

Technical Specifications

Technical Specifications

Function/group

Camera

Video

Audio

Network

Item

Models

Image sensor

Lens 3.6 mm, F1.8

Minimum
illumination

Shutter time

Pan/Tilt/Zoom

Video
compression

Resolutions

Frame rate H.264 30 in all resolutions

Frame rate
Motion JPEG

Video streaming

Image settings Manual shutter time, compression, color, brightness, sharpness, contrast, white balance,

Audio streaming

Audio
compression

ty

Securi

Supported
protocols

Specifications

AXIS M5014

1/4'‘ progressive scan RGB CMOS

Horizontal angle of view: 71
Vertical angle of view: 36
Diagonal angle of view: 89

Color: 1.4 lux, F1.8

1/25000 s to 1/6 s

25 preset positions. Preset positions can be used at temperatures above 10°C (50°F).
Pan: ±180°, 100°/s
Tilt: 90°, 100°/s
Zoom: 3x digital

H.264 (MPEG-4 Part 10/AVC
Motion JPEG

1280x720 to 320x180

30 in all resolutions

Multiple, individually configurable streams in H.264 and Motion JPEG
Controllable frame rate and bandwidth
VBR/CBR H.264

exposure control, exposure zones
backlight compensation, fine tuning of behavior at low light
Rotation: 0°, 180°
Text overlay

One-way

AAC LC 8/16 kHz
G.711 PCM 8kHz
G.726 ADPCM 8 kHz
Configurable bit rate

rd protection, IP address filtering, HTTPS encryption*, IEEE 802.1X network access

Passwo
control*, digest authentication, user access log
*This product includes software developed by the Open SSL Project for use in the Open

L Toolkit (www.openssl.org)

SS

IPv4/v6, HTTP, HTTPS*, SSL/TLS*, QoS Layer 3 DiffServ, FTP, SMTP, Bonjour, UPnP,
SNMPv1/v2c/v3(MIB-II), DNS, DynDNS, NTP, RTSP, RTP, TCP, UDP, IGMP, RTCP, ICMP,
DHCP,ARP,SOCKS,etc
*This product includes software developed by the Open SSL Project for use in the Open
SSL Toolkit (www.openssl.org)

43

AXIS M5014 PTZ Dome Network Camera

Technical Specifications

Function/group

System
Integration

General

Item

Application
Programming
Interface

Intelligent video

Alarm triggers

Alarm events File upload via FTP, HTTP and email

Video access from
web browser

Installation,
management and
maintenance

Casing

Processor,
memory

Power

Connectors

Local storage

Operating
conditions

Approvals

Weight

Included
accessories

Specifications

Open API for software integration, including VAPIX® and AXIS Camera Application
Platform from Axis Communications; specifications available at www.axis.com
Includes the ONVIF specification available at www.onvif.org
Support for AXIS Video Hos ting System (AVHS) with One-Click Camera Connection

Video motion detection, audio detection, AXIS Camera Application Platf orm

Video motion detection, AXIS Camera Application Platform, audio detection, temperature,
PTZ preset, memory card full, on boot

Notification via email, HTTP and TCP
Go to PTZ preset
Record to local storage
Pre- and post alarm video buffering

Camera live view
Video recording to file (ASF)
Customizable HTML pages
Windows 7, Windows Vista, Windows XP, Windows Server 2008, Windows Server 2003
DirectX 9c or higher
For other operating systems and browsers, see www.axis.com/techsup

AXIS Camera Management tool on CD and web-based configuration
Configuration of backup and restore
Firmware upgrades over HTTP or FTP, firmware available on www.axis.com

IP51–rated plastic casing, clear dome

ARTPEC-3, 256 MB RAM, 128 MB Flash
Battery backed-up real-time clock

Power over Ethernet IEEE 802.3af Class 3

RJ-45 10BASE-T/100BASE-TX PoE

MicroSD/SDHC memory card slot (card not include

Temperature: 0 °C to 45 °C (32 °F to 113 °F)
Humidity 20–80% RH (non-condensing)

EN 55022 Class A, EN 61000–6–1, EN 61000–6–2, EN 55024
FCC Part 1 5 Subpart B Class B
ICES-003 Class A
VCCI Class B
C-tick AS/NZS CISPR 22
KC Class A
EN 60950–1 (IEC 60950–1)
IEC 60529 IP51

330 g (0.7 lb.)

Mounting brackets for soft and hard ceilings, clear and smoked dome cover, Quick
Guide, CD with User’s Manual, recording software, installation and management tools,
Windows decoder 1–user license

d)

44

AXIS M5014 PTZ Dome Network Camera

Technical Specifications

Function/group

Item

Video
management
software (not
included)

Optional
accessories

Specifications

AXISCameraStation—Videomanagementsoftwareforviewingandrecordingupto50
cameras
See www.axis.com/products/video/software/ for more software applications via partners

Stand for wall mounting
White LED Illuminators
Network I/O Aud io Module
Installation Display
Power over Ethernet Midspan
Multi-user decoder license pack

Performance considerations

When settings up your system, it is important to consider how various settings and situations will affect performance. Some factors
affect the amount of bandwidth (the bit rate) required, others can affect the frame rate, and some affect both. If the load on the
CPU reaches its maximum, this will also affect the frame rate.

The following factors are among the most important to consider:

• High image resolution and/or lower compression levels result in larger images. Bandwidth affected.

• Access by large numbers of Motion JPEG and/or unicast H.264 clients. Bandwidth affected.

• Simultaneous viewing of different streams (resolution, compression) by different clients. Effect on frame rate and bandwidth.

• Accessing Motion JPEG and H.264 video streams simultaneously. Frame rate and bandwidth affected.

• Heavy usage of event settings affect the product’s CPU load. Frame rate affected.

• Heavy network utilization due to poor infrastructure. Bandwidth affected.

• Viewing on poorly performing client computers lowers perceived performance. Frame rate affected.

45

User M anual Ver. M2.2
AXIS M5014 P

© Axis Communications AB, 2011

TZ Dome Network C am era Date: April 2011

Part No. 42

915